9.0
Exceptional
17.1% this month
/10
(5,695 reviews)See what guests said
Breakfast142
View137
Housekeeping90
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Cheong Fatt Tze - The Blue Mansion 230 m
Pinang Peranakan Mansion 840 m
Khoo Kongsi 920 m
Fort Cornwallis 960 m
Armenian Street 1.12 km
Kek Lok Si Temple 7.44 km
Batu Ferringhi Beach 11.09 km
Entopia 13.65 km
Escape Theme Park 13.68 km
Nearby landmarks
Farquhar's Bar 20 m
Beach Blanket Babylon 50 m
Glo 50 m
Slippery Senoritas 50 m
Renaissance Pewter 50 m
Penang Pewter 50 m
Jln Penang Street Market 90 m
Ernest Zacharevic x E&O Gallery 110 m
Little Penang Street Market 130 m
Club Momo 150 m
Eastern And Oriental Hotel

"Every moment and experience here was purely special."

Oliver - January 11, 2020

 Eastern And Oriental Hotel
Lobby Eastern And Oriental Hotel
Lobby Eastern And Oriental Hotel
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5-star Hotel
Free Wi-Fi

Eastern And Oriental Hotel

10 Farquhar Street, Georgetown, Penang, Malaysia - See map
Wellness activities
Spa & Beauty
Workout and Leisure
Hygiene Plus

This property has self-selected and self-certified the following hygiene measures. Learn more

Safety Features
Body thermometer
Daily disinfection in common areas
Staff trained in safety protocol
Temperature check for guests and staff
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit

Don't miss out!

22 travelers are looking at this property right now | 6 travelers have booked today.

Property highlightsRead all 5,695 reviews
Exceptional reputation
Recommended by 94% of guests
Exceptional cleanliness
9.2 rating for cleanliness
Exceptional comfort
9.2 room quality and comfort
Fantastic breakfast
92% positive mentions

I must thank the surprise cake I received in my room and the beautiful view room the hotel had arranged for me.

Ting N. | November 21, 2019

Buffet spread at Sarkies is well curated with many choices of local and international cuisine.

Weng J. | March 14, 2020

I do believe this is the best hotel I have ever stayed in anywhere in the world.

Oliver | January 11, 2020

This is a beautiful hotel and you are always made to feel special.

Natalie | December 29, 2019

Lovely afternoon tea and staff especially at the Planter's lounge.

Suan-Li | November 20, 2019

The swimming pool on 6th floor boasts and amazing view as well.

Weng J. | March 14, 2020

  • Airport transfer

  • Located in heart of Penang

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Value for money8.6
Distance to city center0.5 km
Location rating9.1
Nearest airportPenang International Airport (PEN)
Distance to airport16.5 km

Rooms available at Eastern And Oriental Hotel

9.2
Exceptional
Room comfort & quality
Corner Suite
Corner Suite
...
  • Room size: 123 m²/1324 ft²
  • Sea view
  • 1 king bed
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Premier Suite - Heritage Wing
Premier Suite - Heritage Wing
...
  • Room size: 59 m²/635 ft²
  • Ocean view
  • 1 double bed or 2 single be...
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Victory Annexe Studio Suite King
Victory Annexe Studio Suite King
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 1 king bed
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Deluxe Suite - Heritage Wing
Deluxe Suite - Heritage Wing
...
  • Room size: 58 m²/624 ft²
  • Partial ocean view
  • 1 double bed or 2 single be...
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Georgetown Suite - Heritage Wing
Georgetown Suite - Heritage Wing
...
  • Room size: 79 m²/850 ft²
  • City view
  • 1 double bed
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Victory Annexe Studio Suite Twin
Victory Annexe Studio Suite Twin
...
  • Sea view
  • Balcony/terrace
  • 2 single beds
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Heritage Wing Deluxe Suite with 2 Single Beds
Heritage Wing Deluxe Suite with 2 Single Beds
...
  • Room size: 58 m²/624 ft²
  • Partial sea view
  • 2 single beds
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Straits Suite - Heritage Wing
Straits Suite - Heritage Wing
...
  • Room size: 87 m²/936 ft²
  • Ocean view
  • 1 double bed
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Writers Suite - Heritage Wing
Writers Suite - Heritage Wing
...
  • Room size: 135 m²/1453 ft²
  • Ocean view
  • 1 double bed or 2 single be...
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Heritage Wing Superior Suite with 2 Single Beds
Heritage Wing Superior Suite with 2 Single Beds
...
  • Room size: 57 m²/614 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Eastern And Oriental Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

How do I get to Eastern And Oriental Hotel?

Eastern And Oriental Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Eastern And Oriental Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Eastern And Oriental Hotel?

Eastern And Oriental Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Eastern And Oriental Hotel

  • 8.8
    Excellent
    Cleanliness

    "Beautiful, spacious and clean corner suite."

    Suan-Li

    |

    November 20, 2019

  • 9.6
    Exceptional

    "Beautiful property with unblocked seaview."

    Abhishek

    |

    November 21, 2019

  • 9.6
    Exceptional
    Staff 

    "Service staff are very polite and helpful."

    Abhishek

    |

    November 21, 2019

Property ranking|Compared to 2,627 Penang properties
See all rankings
Room comfort score
9.2/10
Cleanliness score
9.2/10
Couples review score
9.0/10
Review score - United States
9.2/10
Better than
99
%
of Penang properties
Better than
98
%
of Penang properties
Better than
98
%
of Penang properties
Better than
98
%
of Penang properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
9.0
Exceptional
5,695 reviews
Cleanliness
9.2
Facilities
8.9
Location
9.1
Read all reviews >
What travelers say they love:
Excellent service, great food and a stupendous bar.
Murali from Singapore
Couple
More about Eastern And Oriental Hotel

More about Eastern And Oriental Hotel

Eastern And Oriental Hotel is a classic and luxurious accommodation suitable for those that crave the nostalgia, traditional designs, and influences of colonial Malaysia. Complimentary newspapers, 24-hour room service, internet, and mini bars are a few of the amenities that await guests upon check-in. There will never be a dull moment when exploring the six on-site restaurants, hosting a wide selection of tastes. Be sure to wake up early enough to enjoy fresh baked pastries from The Bakery and later lounge by the outdoor pool after a long workout in the fitness center. Located on Farquhar Street, venues like the Penang Butterfly Farm and the Penang State Museum are within close proximity. Eastern And Oriental Hotel’s location in central Georgetown also allows a 20-minute drive to Penang International Airport. For a thoroughly relaxing and wonderful stay, make the Eastern And Oriental Hotel your accommodation of choice.

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Most talked about facilities

Breakfast
311 mentions
Swimming Pool
172 mentions
Food & Dining
142 mentions
Housekeeping
70 mentions

What they offer

10.0
Exceptional

"E&O is a classic hotel with a long history."

Weng J.

|

March 14, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Full English/Irish

Restaurants on site

1885
Cuisine:European, International
Sarkies Corner
Cuisine:International, Local
Sarkies
Cuisine:International, Local

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Eastern And Oriental Hotel from real guests

Overall rating
9.0
Exceptional
From 5695 reviews
Provided by verified guests of
Agoda Reviews (4330)Booking.com Reviews (1365)
Rating via Agoda9.0
/
10
Cleanliness9.2
Facilities8.9
Location9.1
Room comfort and quality9.2
Service9.0
Value for money8.6
High score for Penang
Rating
9+ Exceptional (1743)
8-9 Excellent (661)
7-8 Very Good (398)
6-7 Good (119)
<6 Below Expectation (103)
Time of the year
Mar - May (806)
Jun - Aug (786)
Sep - Nov (726)
Dec - Feb (706)
Don't miss out!Popular destination! Properties in Penang are being booked every minute!
All guests (4330)
All room types
All languages

Show reviews that mention 

Showing 3024 verified guest comments
12345
8.8
Excellent
Joanne from Malaysia
Family with young children
Victory Annexe Studio Suite King
Stayed 1 night in June 2019

Good relaxing hotel with heritage ambience”

Love the heritage feeling of the hotel. It's lovely, room is comfortable with a spacious bathroom but the cot bed they provided for our baby seems a bit flimsy and old. Could have given a better cot bed that is more intact. Swimming pool is facing the sea, so it gives a very relaxing atmosphere. However, there were many mosquitoes at pool/ cafe area.

Reviewed July 24, 2019

Dear Valued Guest, Many thanks for staying with us and taking the time to share your experience. We are glad that your overall stay was a relaxing one and we hope to have the pleasure of welcoming you back. Kind regards, The Management

Responded July 25, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Nanthini from Singapore
Couple
Victory Annexe Studio Suite King
Stayed 4 nights in June 2019

A must Stay!”

The breakfast spread was incredible. Food was prepared on the spot for consumption. The quality and taste was fabulous. The staff were incredibly helpful and accommodating. The room was large and comfortable. The view from from balcony is as promised - an unobstructed view of the sea. You can even choose the kind of pillows that you would like to have. The toilet is ridiculously spacious and incredibly well kept. The room is always made-up to look amazing after the staff have been in it. Perfect location. Everything is nearby.

Reviewed July 24, 2019

Dear Valued Guest, Thank you for providing us with a very nice review of your stay at the Eastern & Oriental Hotel. We are delighted to know that you were satisfied with our Hotel, the breakfast and every other aspects of your stay including the hotel's perfect location. We look forward to the pleasure of welcoming you back for more memorable moments. Kind regards, The Management

Responded July 25, 2019
Eastern And Oriental Hotel
10.0
Exceptional
wai from Hong Kong
Couple
STUDIO SUITE - VICTORY ANNEXE - Breakfast
Stayed 1 night in July 2019

Perfect stay”

I loved this place, a stunning colonial styled heritage hotel. Our room is gorgeous with a bay view and a balcony, comfortable bed, huge bathroom., well equipped with amenities. Gym is well appointed and spacious with an ocean view. The infinity pool is a great place for relaxing. The breakfast buffet was amazing, huge selection of high quality Asian and Western food. Highly recommended hotel when you travel to Penang.

Reviewed July 06, 2019

Dear Valued Guest, Thank you for taking the time to share your recent stay experience with us. It is really great to read your positive feedback as it is always a pleasure to hear from a satisfied guest. We are delighted to know that your stay was perfect and we lived up to your expectations. We look forward to welcoming you back for more memorable moments. Kind regards, The Management

Responded July 09, 2019
Eastern And Oriental Hotel
8.8
Excellent
Oi from Hong Kong
Couple
STUDIO SUITE - VICTORY ANNEXE - Breakfast
Stayed 3 nights in June 2019

a good place to relax ”

Colonial and historical hotel with spacious room and great breakfast. The hotel is very quiet and clean, staff are friendly and polite. As part of the hotel was under renovation, the only swimming pool next to the poolside restro is a bit too small though.

Reviewed June 26, 2019

Dear Valued Guest, Thank you so much for your kind review. It is nice to know that you recognized the Eastern & Oriental Hotel a good place to relax. We look forward to welcoming you back for more memorable moments when you next visit Penang. Kind regards, The Management

Responded June 27, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Jacqueline from United States
Solo traveler
Victory Annexe Studio Suite King
Stayed 2 nights in June 2019

A wonderful stay!”

The hotel staff, amenities and room were wonderful! It is a historic building so then ambiance lends itself to that but if you love that feel then by all means - stay here! Even if that aesthetic is not necessarily your preference, I’d recommend giving it a try because it wasn’t my preference either but I ended up loving it because of the large space, the balcony overlooking the water, the food and the pool. The pool is the best I’ve seen in my 5 country site seeing excursion thus far. The spa is also fantastic! The entire place is a must for Penang! It is also very close to the Blue Mansion in case anyone wanted to see that attraction. Lastly, as a female solo traveler I felt very comfortable here.

Reviewed June 20, 2019

Dear Valued Guest, Thank you for staying with us for 2 nights. It gives us great honor to read that we lived up to your expectations and you have had a wonderful stay here. We appreciate your recognition and look forward having you back soon. Kind regards, The Management

Responded June 21, 2019
Eastern And Oriental Hotel
9.6
Exceptional
Nicola from Singapore
Family with young children
Studio - Victory Annex
Stayed 2 nights in June 2019

Our favorite hotel ”

The room had a balcony with an amazing view! All the staff were very attentive and went the extra mile when they found out my son wasn’t feeling well and brought gluten free bread for supper. The breakfast was delightful and had a huge spread of quality food. The room on our first night was a little dusty but was fine the next 2 nights. Make sure you spend time at the pool cos it is instagram worthy!! We can’t wait to be back!

Reviewed June 11, 2019

Dear Valued Guest, Thank you for sharing your recent stay experience with us. We are delighted to hear that you have enjoyed your time and that your stay was pleasant. Your kind words are much appreciated, we will make sure to pass on your praise and comments to the related teams. Once again, thank you for choosing to stay with us and we look forward to welcoming you back. Kind regards, The Management

Responded June 12, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Catharina from Australia
Couple
Victory Annexe Studio Suite King
Stayed 3 nights in May 2019

Incredible history”

An oldy worldy colonial type hotel with all mod cons. Spectacular views of the ocean and lovely balcony for early morning and evening. Black out curtains, his and hers sink. Our favourite was the lounge for breakfast and happy hour in the evening.

Reviewed May 19, 2019

Dear Valued Guest, Many thanks for choosing to stay with us. We are glad that you enjoyed your 3 nights stay in particular the breakfast and Happy Hour. It would be a pleasure to have you with us again when you next visit Penang and we look forward to welcoming you back. Kind regards, The Management

Responded May 21, 2019
Eastern And Oriental Hotel
9.2
Exceptional
Ryohei from Singapore
Couple
Stayed 2 nights in May 2019

very cozy luxuary hotel”

E & O is icon of the Penang with very nice location, facility and stuff. The massage we experienced was something so relaxing and refreshed. The spa was our best recommended one in E & O. Just one thing disappointed was the only one plate I grabbed in breakfast buffet still get dirt. Just for it.

Reviewed May 16, 2019

Dear Valued Guest, Thank you for staying with us for 2 nights. We are glad that overall you enjoyed your stay and were able to experience the massage at the Spa. We certainly look forward to welcoming you back when you next visit Penang. Kind regards, The Management

Responded May 17, 2019
Eastern And Oriental Hotel
9.2
Exceptional
Sean from Thailand
Couple
Deluxe Suite - Heritage Wing
Stayed 1 night in March 2018

Beautiful”

We love this hotel, the old section building is so nice, clean, large and comfortable, classic rooms. Bathroom was beautiful, breakfast was terrific, pool was nice and even had a reception with drinks and finger food to enjoy.

Reviewed April 30, 2019

Dear Valued Guest, Thank you for staying with us. We are delighted to know that you loved every aspect of your stay and it would be a pleasure to have you visit us again in the near future. We look forward to welcoming you back. Kind regards, The Management

Responded May 02, 2019
Eastern And Oriental Hotel
7.6
Very good
Ann from Singapore
Couple
Victory Annexe Studio Suite King
Stayed 2 nights in July 2019

A hotel that provides a traditional experience in a modern setting.”

Caution needs to be exercised when walking along the pedestrian walkways in the city centre where the hotel is located, due to the presence of the uneven levels and potholes along most of the pedestrian paths in the vicinity.

Reviewed July 09, 2019
7.2
Very good
JIANZHOU from China
Solo traveler
Victory Annexe Studio Suite King
Stayed 2 nights in June 2019

Boutique Hotel and Need improvements ”

Went for the deco of the hotel and was a little disappointed as the room was quite dusty and there were obvious stains on the carpet. Staffs at reception were helpful and friendly, though the overall service standard could’ve been better and it needs improvement to cater for its 5 star hotel standard.

Reviewed July 03, 2019

Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at the Eastern & Oriental Hotel. We apologize for failing to provide you with a fully enjoyable and memorable experience. We do value your constructive feedback as it allows us to improve the service which we deliver to our most discerning guests. We will review your comments in details and see how we can improve. Once again, thank you and we hope to have the pleasure of welcoming you back in the future to show you that we can do better. Kind regards, The Management

Responded July 03, 2019
Eastern And Oriental Hotel
9.6
Exceptional
Yan from Singapore
Group
Victory Annexe Studio Suite King
Stayed 2 nights in July 2019

Classy”

Beautiful design and comfortable rooms and bed. Provides fruits and water. Nice spacious toilet.

Reviewed July 16, 2019

Dear Valued Guest, Thank you for staying with us and we are glad to know that you enjoyed your stay. It would be a pleasure to have you visit us again and we look forward to welcoming you back. Kind regards, The Management

Responded July 18, 2019
Eastern And Oriental Hotel
8.8
Excellent
Fong from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 1 night in July 2019

Vintage style hotel”

Love the heritage style room, especially the bathroom. Due to the renovation at the heritage wing, we had fewer places to access. Anyhow, we love breakfast there much, many varieties and delicious.

Reviewed July 15, 2019

Dear Valued Guest, Many thanks for choosing to stay with us recently. We are glad to read that you enjoyed your stay in particular the breakfast and presentation of the room. It would be a pleasure to have you visit us again and we look forward to your next visit. Kind regards, The Management

Responded July 16, 2019
Eastern And Oriental Hotel
10.0
Exceptional
TAN from Malaysia
Couple
Victory Annexe Studio Suite King
Stayed 1 night in July 2019

very Nice hotel”

very helpful staff & clean hotel.. room big & Nice view

Reviewed July 14, 2019

Dear Valued Guest, Thank you for choosing the Eastern & Oriental Hotel and it was indeed a pleasure to have you stay with us and be of service to you. It is nice to know that we lived up to your expectations and we hope to have the pleasure of welcoming you back. Kind regards, The Management

Responded July 15, 2019
Eastern And Oriental Hotel
9.2
Exceptional
christopher from Germany
Family with teens
Stayed 3 nights in July 2019

Superb”

Fabulous hotel in every way. Cam't wait to come back when the restoration work is complete.

Reviewed July 14, 2019

Dear Valued Guest, Thank you very much for letting us know about your recent stay at the Eastern & Oriental Hotel. We are delighted to know that you had a truly enjoyable stay and can't wait to come back. We certainly look forward to your next visit soon. Kind regards, The Management

Responded July 15, 2019
Eastern And Oriental Hotel
8.4
Excellent
Linda from Australia
Family with teens
Suite Grand Grand
Stayed 3 nights in April 2019

Wait until next year when renovations are complete”

Wonderful staff and great breakfast! Unfortunately with major renovations going on in the original building there is not enough room and the pool area is over run. Whilst there the 6th floor pool also had broken tiles. The yellow warning tape was an eyesore. Changes to the club room area at the victory annex were also very disappointing.

Reviewed April 27, 2019

Dear Valued Guest, Thank you indeed for staying with us. We are delighted to know that you enjoyed the breakfast and found the staff wonderful. We hope to have the pleasure of welcoming you back in the near future. Kind regards, The Management

Responded April 29, 2019
Eastern And Oriental Hotel
9.2
Exceptional
SARAVANA from Malaysia
Couple
Deluxe Suite - Heritage Wing
Stayed 1 night in August 2018

Fantabulous”

The stay was heavenly. The swimming in heritage wing is good for a quite swim. Swimming pool at Victory Annex is cool but crowded at times. The breakfast was fantastic. I can't think of anything bad about this hotel. Worth every penny that you spend

Reviewed April 11, 2019

Dear Valued Guest, Many thanks for choosing to stay with us. We are glad that you enjoyed your stay and we look forward to the pleasure of welcoming you back soon. Kind regards, The Management

Responded April 12, 2019
Eastern And Oriental Hotel
8.8
Excellent
SYLVIA from Switzerland
Solo traveler
Stayed 5 nights in March 2019

Very,. very beautiful”

Whenever you travel to Georgetown, this Hotel is a MUST. Old Wing unfortunatly under construction, but Annexe-Wingg is breathtaking too. (why does the FEMALE employees on the reception never smile???? Its'free!!!!! )

Reviewed March 25, 2019

Dear Valued Guest, Thank you for staying with us recently. We are glad to know that overall you enjoyed your accommodation in the Victory Annexe. On a separate note, we acknowledge your feedback in regards to areas for improvement. It was a pleasure having you as our guest and we look forward to welcoming you back. Kind regards, The Management

Responded March 26, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Kitty from United States
Group
Stayed 3 nights in February 2019

Wonderful stay”

This is my favorite hotel. Rooms are spacious. I requested an extra bed before our arrival, and it was done. Staff are excellent, they accommodate all our requests. We had a wonderful time, and talked about returning there next year.

Reviewed March 04, 2019

Dear Valued Guest, Thank you for staying with us and the time taken to share your experience in this review. It is a pleasure to know that you had a wonderful stay and everything was as expected. We hope to welcome you back for another great stay when you next visit Penang. Kind regards, The Management

Responded March 05, 2019
Eastern And Oriental Hotel
10.0
Exceptional
Umatharan from Malaysia
Family with young children
Corner Suite
Stayed 1 night in July 2019

One of the best in Georgetown”

Love the location, awesome sea view. Cozy and clean. Helpful staff and friendly.

Reviewed July 10, 2019

Dear Valued Guest, Thank you for taking the time to share your recent stay experience with us. It is great to know that you enjoyed every aspect of your stay and recognized the Eastern & Oriental Hotel one of the best in Georgetown. It would be a pleasure to have you visit us again and we look forward to your return. Kind regards, The Management

Responded July 11, 2019
Eastern And Oriental Hotel
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  • Exceptional location
  • Cheong Fatt Tze - The Blue Mansion
  • Komtar Bus Terminal is within 1.17 km
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