Eastin Grand Hotel Saigon

This was our second time staying at the Eastin. Rooms were spacious and clean. We will definitely be coming back next time. Beautiful pool and buffet breakfast. Great location for the airport. Was currently under renovations when we stayed so looking forward to coming back.

I was disappointed with the Chinese restaurant on the upstairs level but I’m used to American style Chinese food. But the pros were many: the spa on the 3rd floor had great massages and foot rubs, the front desk was always helpful, the buffet was a great combination of western and Asian/Vietnamese foods. Downstairs shopping was fun and the owner was always helpful custom sizing dresses for my daughters-in-law. My wife became a regular customer. Another con was the location. Almost every outing required a taxi or grab-car.

Booked the Eastin Grand hotel via Agoda. It was a nice hotel. It was worth the money. Friendly staffs, clean room, convenient location for a walk and to the airport were positive things. Only thing that I did not like was breakfast... It was too western style and expensive.

Airport is only 10-15 mins ride away. But that also means it’s relatively far from city centre. Nothing of interest nearby. Good for business meetings and a pleasant quiet work stay. For tourists, much better to stay at district 1. Room overlooking the pool is great, but there are also many rooms in the back with either a poor view or worse - rooms with no view except directly into the opposite room - which means curtains closed all the time. Reception staff are not all properly trained - the good ones will highlight to you the differences in the room views. The poorly trained ones will simply ignore this important fact and say nothing or just insist it is the room that’s booked and play ignorant and is reluctant to change it. Have stayed here several times and have met both types of reception staff. Bell boys are attentive and prompt. Best ask to see your room first before accepting it. The Chinese restaurant on 2nd floor is quite good, but rather pricey. The restaurant on ground floor is less pricey but food is just average. There are some much better and cheaper restaurants within 10 mins walk away. Note that if you are playing at the casino they serve ‘free’ drinks and food - just don’t lose :)

Closed to the airport, a bit far to the central however the hotel offers free shutles to the central. Lots of shops and restaurants around the hotel too so no need to go to the central unless you visit saigon for the 1 st time. Breakfasts are very nice, the same everyday but quality and various foods to choose from. Much cheaper if included in room when making reservation. I stayed for 3 nights, went for few days then came back for 1 day and a half so booked 2 nights no breakfasts, ended up paid for one breakfast a lot more than included in room even though staff already offered 50% off. Definitely come back next time.

I stayed two weeks in the hotel. On the second day a halogen lamp in the entry area exploded and had a few broken splits of glass next to the bathroom on the floor. The glass lamp has been replaced, unlikely the broken splits of glass has still been there after two weeks.

Perfect location to Airport. although the property was undergoing a renovation it was still well maintained. great rooms, clean property, great staff, will return when renovation is complete. Thank you for the nice stay

I love this hotel. Stayed here twice. The staff are very helpful and ready to assist in a moments notice. I conducted several training programs (www.alvigor.com) and firstly the training room walls are pin boards meaning you can pin up your charts very easily with pins. The size and lighting is perfect. They have also recently put in new projectors which means you don’t have to dim the room when using powerpoints. I must commend the manager Mr Viet and his crew for always being on standby to help me during the set up and wrap ups. The croissants and pastries are VERY GOOD! Must try! DO NOT book the premium deluxe rooms. 1. It has ZERO view. The windows are so small and the room is very dark unless you just want a very quiet room to sleep it’s totally not recommended. 2. There is no shower. It’s combined with the bathtub. Unless you love having bubble baths with scented oils etc. I would say that this is not practical at all. I moved to a deluxe room and it was heaven!

Nice hotel, near airport and generally satisfied staying here. Only complaint is - very limited dining area within walking distance. However, Hotel did provide free shuttle service to city and to airport. WiFi is good also. Buffet lunch in hotel also very nice.

Love to stay here. Staff are friendly and very helpful, especially Ms. Phuong receptionist. Thank you!

Friendly staff

We stayed there for our last night in Vietnam and were looking to relax. The staff is professional. The room we had was good quality but the only window was having a direct view on kitchen extraction and was then noisy, but didnt stop us to sleep well. The restaurant have an extensive menu but price are high. We can the night of buffet, buffet looked amazing but again super expensive. Big disappointment with the spa. The spa is not part of the hotel and the service is at a very lower level, the swimming pool next to is surrounded by other building does nt share the feeling of a 5 stars hotel.

With all 5 star make sure to let them know u don't want the slightest smell of smoke because some of the rooms do or can smell i got the Deluxe room on the 6th floor i would defiantly command location is pne f the best close to the airport and breakfast options is also good

Hotel very cosy, room very clean. Nearby can find good nice beef noodle n Vietnamese coffee. Also cafe and bar next door which doesn't belong to hotel. It is so near airport that you don't have to worry about missing flight.

Stayed 7 nights in Standard Triple room with my family and we had a pleasant stay at Nikko Osaka Hotel. We arrived KIK late evening and our only choice was taking limited express train to Namba station then catch a taxi (¥1200) to the hotel. This was very convenient to us as compare to taking direct airport bus from/to the hotel. The location is great, just above Shinsaibashi MRT and opposite to Daimaru with 5 minutes walk to Dontoburi. Starbucks and Family Mart are nearby. We love quality breakfast, the hotel offers choices of International Buffet or Japanese restaurant. We did try both and realize that we like variety of the buffet which also serving simple Japanese breakfast. However, the in-room Wi-Fi connection was very slow, unstable and annoying. We have to reconnect many times and every time have to type the same password. The ridiculous thing was despite typing the correct password, system could not get us through and you have to resubmit many times to be successful. Moreover, when you get connected for a while, you may be disconnected periodically ... so much annoying. The room cleaning service could be improved. It went well on day 1-2, but after that was not up to standard as a lot of dust on the table, LCD TV and it was thicker everyday. Other than Wi-Fi and room cleaning issues, we were happy with the hotel and staff services. Perhaps, we may consider to stay again in the next visit to Osaka.

The room was a sight to behold - came complete with a study table and a leather chair. The bed was cushy and the toilet had a glass shower cubicle and was furnished nicely. Very homely feel, though the scenery from the room was of construction - wouldn't want to leave the room anyway. Ideal for business travellers, or for people who are looking for a getaway and don't intend to explore the city.

We happened to stay here by accident as our flight was delayed over night. Hotel is close to the airport and is high class. The bed and pillows were so comfy, especially after our flights. Pool looked nice although we didn't have a chance to use.

This is my 3rd time staying with Eastin Grand for business trip. The service, food and hygiene quality has always been top notched. It is not the best location for tourist as it is not located in district 1 but they provide free shuttle bus to town at scheduled timings. The breakfast has always been good especially the bread and authentic Vietnamese coffee. The URI massage nearby (15mins walk or 5mins taxi ride) is superb and good - only USD15 for 90mins. You can never get the quality massage at this price at district 1. This is one of the reasons why I will always go back to this hotel!!

Hotel is clean and with all basic required facilities. Very welcoming for those speaking English yet doesn't speak Vietnamese. Staffs are very much helpful and would try their best to provide their best service. Only down side is they can only provide a maximum of 2 complimentary drinking water and hence it's either you call for service a number of times, or can easily just purchase water from the convenient store behind the hotel.

I had a great stay at Eastin Grand Hotel Saigon. It was near to my office so it serve my purpose well. However, there's nothing much near the hotel to explore or sight-see. Staff was extremely friendly and would offer me advice on taking care of my personal belonging. Overall had a great stay!!