Eastin Grand Hotel Saigon
Free Wi-Fi

Eastin Grand Hotel Saigon

253 Nguyen Van Troi Street, Phu Nhuan District , Phu Nhuan, Ho Chi Minh City, Vietnam,
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    Eastin Grand Hotel Saigon Reviews

    8.3
    Excellent
    /10
    (1661 reviews)See what guests said
    8.8
    Excellent

    "Love to stay here."

    Trang

    -

    January 13, 2019

    8.7
    Excellent cleanliness
    Recommended by 94% of guests

    Things you’ll love about Eastin Grand Hotel Saigon

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Very good
    Location
    7.8
    See map
    Very good location
    Popular
    Nearby
  • War Remnants Museum2.83 km
  • Reunification Palace3.24 km
  • Giac Lam Pagoda3.28 km
  • Central Post Office3.45 km
  • Ben Thanh Market3.79 km
  • Pham Ngu Lao Street3.8 km
  • Ho Chi Minh Square3.89 km
  • Bitexco Financial Tower - Saigon Skydeck4.35 km
  • China Town5.4 km
  • Cu Chi Tunnels44.84 km
  • This property is in high demand!

    Booked 13 times since yesterday | 8 travelers are looking at this property right now

    Value for money8.2
    Distance to city center4km
    Location rating7.8
    Nearest airportTan Son Nhat International Airport (SGN)
    Distance to airport2.4 km

    Rooms available at Eastin Grand Hotel Saigon

    8.4
    Excellent
    Room comfort & quality
    Club Executive Room
    Club Executive Room
    ...
    • Room size: 70 m²/753 ft²
    • City view
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Club Premium
    Club Premium
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 34 m²/366 ft²
    • Balcony/terrace
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Club Grand Suite
    Club Grand Suite
    ...
    • Room size: 100 m²/1076 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Single Club Premium
    Single Club Premium
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    Enter dates to see prices
    Club Deluxe (King or Twin)
    Club Deluxe (King or Twin)
    ...
    • Room size: 34 m²/366 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Double Club Deluxe
    Double Club Deluxe
    ...
    • Room size: 34 m²/366 ft²
    Enter dates to see prices
    Single Club Deluxe
    Single Club Deluxe
    ...
    • Room size: 34 m²/366 ft²
    Enter dates to see prices
    Club Executive Suite
    Club Executive Suite
    ...
    • Room size: 70 m²/753 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Have a question for Eastin Grand Hotel Saigon?

    What people love about Eastin Grand Hotel Saigon

    • 9.6
      Exceptional
      Breakfast

      "Breakfast buffet excellent."

      Yan L.

      |

      December 27, 2018

    • 10.0
      Exceptional
      Location

      "This hotel is great - absolute complete package - staff, rooms, pool, food and location."

      Bill T.

      |

      January 11, 2019

    • 8.0
      Very good

      "Vast appartement in the center, great pool."

      Emmanuel

      |

      April 9, 2017

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    More about Eastin Grand Hotel Saigon

    More about Eastin Grand Hotel Saigon

    6.8
    Good

    "Good for business meetings and a pleasant quiet work stay."

    CHARLES

    |

    December 22, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "Clean atmosphere."

    masaya

    |

    January 29, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Slate the bar
    150 m Vietnamese
    Lam Bo Restaurant
    330 m Vietnamese
    Up Cafe
    340 m Vietnamese
    American cuisine
    American cuisine
    Dire Coffee and Indonesian Food Restaurant
    470 m American, Asian, Chinese
    The Burger Corner
    480 m American, Asian, Fast food
    Saigon's Best Coffee
    510 m American, Vietnamese
    Asian cuisine
    Asian cuisine
    Hoang Ty
    160 m Asian, Vietnamese
    The Fig
    380 m Asian, Vegetarian, Vietnamese
    Bookmark
    450 m Asian, European, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    Airport and City Central Shuttle bus service is available on request during limited hours. Guest must contact out Tour Desk or Hotel lobby two hours in advance.

    Reviews of Eastin Grand Hotel Saigon from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1661)Booking.com Reviews (820)
    8.3
    /
    10
    Cleanliness8.7
    Facilities8.3
    Location7.8
    Room comfort and quality8.4
    Service8.6
    Value for money8.2
    All languages
    All guests (1661)
    All room types

    Show reviews that mention 

    Showing 1128 verified guest comments
    12345
    8.0
    Excellent
    John from Australia
    Business traveler
    Superior
    Stayed 2 nights in April 2019

    Good hotel between District 1 & the Airport.”

    The hotel is perfectly located half way between Airport & The Entertainment district. Making it only a short drive back to the airport and an easy night time taxi back and forth to district 1. The hotel has everything you would need and a very good international breakfast.

    Reviewed April 29, 2019

    Dear John, Thank you for sharing your experience during your recent stay in Saigon. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations. Looking forward to welcoming you back on your next visit to our hotel. Warm regards, Wayne Woods - General Manager

    Responded May 02, 2019
    Eastin Grand Hotel Saigon
    5.6
    Gary
    Business traveler
    Superior
    Stayed 2 nights in May 2019

    Disappointing Facilities, Weak Internet”

    The room itself was clean and generally fine, and the breakfast buffet is quite good. My one complaint, though, will keep me from returning to this hotel: 1. Internet is hit-or-miss and depends on where your room is (I was moved from one corner room to another in order to get a signal that was strong enough for me to attempt to get some work done). If you need reliable high-speed Internet, this is not the hotel for you. I also had purchased a 4G sim card at the airport; however, due to the location of my first room, I couldn't even get a working signal with that.

    Reviewed May 13, 2019

    Dear Mr. Gary, May I begin by thanking you for taking time to share your valuable feedback with us. Your feedback is extremely important to us as it allows us to ascertain where we are meeting or exceeding our guests’ expectations and equally importantly attend to any issues they may experience during their stay. We’re sorry to hear the internet speed was unsatisfactory during your recent stay. Out IT department has spoken with our supplier and they will carry out broadband upgrades to support the increased demand for internet our services. Once this work is completed, you'll find that your broadband speeds (especially during peak times) return to normal and remain stable. On a positive note, I was delighted to note your positive feedback on our room and breakfast quality, I will certainly share your feedback with the respective department. Once again, thank you for your understanding and I do hope we have the opportunity of welcoming you to the Eastin Grand Hotel Saigon again.

    Responded May 14, 2019
    Eastin Grand Hotel Saigon
    9.6
    Exceptional
    Jon from Australia
    Family with young children
    Premium Deluxe King Bed
    Stayed 1 night in April 2019

    My go to hotel in HCMC ”

    Great location if you are after something close to the Airport. Rooms are clean, staff are friendly, buffet breakfast is excellent, beautiful pool and great gym. The casino downstairs is a great new addition. My only criticism is that the bed is not as large (probably a queen size) as many other 5 star hotels we have stayed at in HCMC. Other than that, its a great hotel.

    Reviewed April 22, 2019

    Dear Mr. Jon, Thank you for sharing your experience during your recent stay in Saigon. We are delighted to know how much you enjoyed your experience, especially the service we delivered. Your feedback is extremely important to us as it allows us to ascertain where we are meeting or exceeding our guests’ expectations and equally importantly attend to any issues they may experience during their stay. Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city. Kind regards, Wayne Woods - General Manager

    Responded April 22, 2019
    Eastin Grand Hotel Saigon
    8.8
    Excellent
    Lars from Belgium
    Business traveler
    Superior
    Stayed 1 night in April 2019

    good hotel close to airport”

    The best value for money of all the hotels near the airport. Super friendly staff, great beds and good facilities. Nice coffee shop with with variety of breads and cakes. Breakfast in the hotel is mediocre and not up to standard for a 5 star hotel

    Reviewed April 21, 2019

    Dear Lars, Thank you very much for your kind review. We are glad that you had a comfortable stay with us and enjoyed your experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praise like yours and I will share your kind words to them. Your comment our breakfast will be looked into and improve it accordingly to ensure we not only meet but exceed our guests expectations. Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city. Kind regards, Wayne Woods - General Manager

    Responded April 22, 2019
    Eastin Grand Hotel Saigon
    10.0
    Exceptional
    Moon from Australia
    Couple
    Superior
    Stayed 1 night in April 2019

    Definitely would return!”

    We stayed only for our final night of 1 month in Vietnam. It was the best hotel experience we had in Vietnam. We thought it would be inaccessible to District 1, but nothing that a short Grab ride couldn't fix. Nice and quiet. Fantastic looking gym. Clean room. Great breakfast buffet. Highly recommend and definitely will stay here on my next trip to Saigon!

    Reviewed April 19, 2019

    Dear Moon, We're grateful to you for taking the time to post this review on your stay at the Eastin Grand Hotel Saigon. We are so pleased that the hotel and its amenities were to your satisfaction and particularly glad you had the opportunity to receive the best Eastin Grand Hotel Saigon service. We take great pride in being able to provide our treasured guests with authentic and intuitive service and we will certainly pass on your compliments to my team of fabulous associates. We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience! Best regards, Wayne Woods - General Manager

    Responded April 22, 2019
    Eastin Grand Hotel Saigon
    9.6
    Exceptional
    Keat from Malaysia
    Business traveler
    Superior
    Stayed 11 nights in April 2019

    Great 5 star hotel”

    Location was great for me as I was working opposite at CentrePoint directly across the street. There is also a convenient store right behind CentrePoint so that takes care of daily needs. Lots of food around ranging from high end restaurants to small roadside stalls and shops. Walking around will provide tones of discoveries. Google maps works very well to help you navigate the small streets. About 20 mins via Grab to District 1 so not much of an issue. Will be coming back here again the next time I'm in Ho Chi Minh.

    Reviewed April 09, 2019

    Dear Keat, Thank you for sharing your experience during your recent stay in Saigon. We are delighted you enjoyed your stay in our hotel, staff and service exceeded your expectations We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience! Best regards, Wayne Woods - General Manager

    Responded April 10, 2019
    Eastin Grand Hotel Saigon
    10.0
    Exceptional
    Wong from Singapore
    Business traveler
    Deluxe
    Stayed 2 nights in April 2019

    Enjoyable stay”

    This is my first time staying in Eastin Grand and it was more than I have expected, overall it was a comfortable stay and convenient location for my case. For sure I will be back to Eastin Grand on my next trip, 2 thumbs up...!!!!

    Reviewed April 05, 2019

    Dear Wong, Warm greetings from Eastin Grand Hotel Saigon. Thank you for your positive feedback on our location, room and service! We are delighted to hear that you had a great time at Eastin Grand Hotel Saigon and that you will return to Eastin Grand Saigon next time. Wishing you continued safe travels and we look forward to welcoming you back soon. Kind regards, Wayne Woods - General Manager

    Responded April 05, 2019
    Eastin Grand Hotel Saigon
    9.2
    Exceptional
    Sung from Philippines
    Family with young children
    Superior
    Stayed 3 nights in December 2018

    Very good hotel”

    Stayed in this hotel for 3 nights. Well cleaned room and great service from the receptionists. FX desk provides very good exchange rate. A couple of good restaurants around the hotel which is recommended by staffs.

    Reviewed March 08, 2019

    Dear Sung, Warm greetings from Eastin Grand Hotel Saigon. Thank you for sharing your experience during your recent stay in Saigon. We're glad to learn that you enjoyed your holiday and that you feel you received great service from our staff. Looking forward to welcoming you back on your next visit to our hotel. Warm regards, Wayne Woods - General Manager

    Responded March 11, 2019
    Eastin Grand Hotel Saigon
    9.2
    Exceptional
    Png from Singapore
    Business traveler
    Superior
    Stayed 4 nights in May 2019

    Exceptional”

    Should have handbar holder in the toilet as the toilet floor is rather slippery.

    Reviewed May 16, 2019

    Dear Png, Thank you for your valuable feedback, we supply non-slip bathroom mats for our guests. Kind regards, Wayne Woods - General Manager

    Responded May 17, 2019
    Eastin Grand Hotel Saigon
    9.2
    Exceptional
    Jon from Australia
    Family with young children
    Premium Deluxe King Bed
    Stayed 1 night in November 2018

    Great hotel”

    This was our second time staying at the Eastin. Rooms were spacious and clean. We will definitely be coming back next time. Beautiful pool and buffet breakfast. Great location for the airport. Was currently under renovations when we stayed so looking forward to coming back.

    Reviewed December 09, 2018

    Dear Jon, Thank you for your continuing support to our hotel and appreciate you taking the time to provide us with your valuable feedback. As you may have noticed during your stay, we are currently in the process of renovating the hotel. The entire renovation process will be completed in multiple phases. We believe this will greatly enhance the grandeur of our hotel and provide our guests a warm and inviting ambience. I was delighted that you found our staff and service to be most friendly and helpful. Many thanks for taking the time to share your review and do hope you get to experience our wonderful hotel once the renovations have been completed. Yours sincerely, Wayne Woods - General Manager

    Responded January 21, 2019
    Eastin Grand Hotel Saigon
    9.6
    Exceptional
    Teodora from Philippines
    Business traveler
    Superior
    Stayed 3 nights in May 2019

    Good food. And very near to the airport.”

    Only the internet it cost too much.

    Reviewed May 19, 2019

    Dear Teodora, We are pleased to inform you that we offer complimentary Internet access throughout the hotel for all hotel guests. Many thanks for taking the time to share your review and do hope we have the opportunity to welcome you back in the near future. Regards, Wayne Woods - General Manager

    Responded May 29, 2019
    Eastin Grand Hotel Saigon
    10.0
    Exceptional
    Wong from Singapore
    Business traveler
    Superior
    Stayed 3 nights in May 2019

    Always my preferred choice”

    Eastin is my only choice for HCM, very nice and comfortable with reasonable price.

    Reviewed May 06, 2019

    Dear Wong, Thank you for taking the time to share your recent journey with us and for your feedback. We are delighted to know that you liked our product and service during your stay. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations. We are looking forward to your next satisfactory stay with us in the near future. Kind regards, Wayne Woods - General Manager

    Responded May 07, 2019
    Eastin Grand Hotel Saigon
    9.2
    Exceptional
    Chih-Yang from Vietnam
    Couple
    Superior
    Stayed 2 nights in April 2019

    Exceptional”

    very good

    Reviewed May 03, 2019

    Appreciate your feedback and delighted you enjoyed your stay with us. Looking forward to welcoming you back on your next visit to our hotel. Warm regards, Wayne Woods - General Manager

    Responded May 06, 2019
    Eastin Grand Hotel Saigon
    8.8
    Excellent
    Nguyen from Vietnam
    Family with young children
    Superior
    Stayed 2 nights in April 2019

    It's 3rd time to stay, good breakfast, nice swimming pool and friendly staff. ”

    It should expand spare place for kids.

    Reviewed May 02, 2019

    Dear Nguyen, Warm greetings from Eastin Grand Hotel Saigon. Thank you so much for your continued support our hotel and taking the time to share your valuable feedback with us. We are glad that you had a comfortable stay with us and enjoyed your experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praise like yours and I will share your kind words to them. Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city. Kind regards, Wayne Woods - General Manager

    Responded May 02, 2019
    Eastin Grand Hotel Saigon
    7.6
    Very good
    Wee from Singapore
    Couple
    Superior
    Stayed 2 nights in April 2019

    High end hotel, good rooms, great staff”

    was checked in to a non smoking room despite asking for a smoking room. front desk staff helpful to change the next day. 1st day room was on executive floor and all is wonderful. 2nd day smoking room was less pleasing. discrimination? anyway, overall one of the best you can find in HCMC with great staff and nice breakfast. despite the smoking room, thumbs up for the services and friendliness of the staff. btw, there’s a casino within the hotel that was not advertised. will stay there again if i can get a better smoking room. cheers

    Reviewed April 15, 2019

    Dear Wee, Thank you for taking the time to share your recent journey with us and for your feedback. We are delighted to know that you liked our product and service during your stay. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations. Additionally, we have updated your profile to ensure we allocate your preferred room for all future stays. We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience! Best regards, Wayne Woods - General Manager

    Responded April 17, 2019
    Eastin Grand Hotel Saigon
    9.6
    Exceptional
    Ray from United States
    Couple
    Club Deluxe (King or Twin)
    Stayed 7 nights in January 2019

    The staff were extremely helpful, courteous, friendly and cheerful. ”

    I was disappointed with the Chinese restaurant on the upstairs level but I’m used to American style Chinese food. But the pros were many: the spa on the 3rd floor had great massages and foot rubs, the front desk was always helpful, the buffet was a great combination of western and Asian/Vietnamese foods. Downstairs shopping was fun and the owner was always helpful custom sizing dresses for my daughters-in-law. My wife became a regular customer. Another con was the location. Almost every outing required a taxi or grab-car.

    Reviewed January 22, 2019

    Dear Mr. Ray, Greetings from Eastin Grand Hotel Saigon. Thank you for taking the time to share your recent journey with us and for your feedback. Your feedback is extremely important to us as it allows us to ascertain where we are meeting or exceeding our guests’ expectations and equally importantly attend to any issues they may experience during their stay. Despite your high score of many aspects of your time with us I would like to offer my sincere apologies for your experience with our service at the Chinese restaurant. I would greatly appreciate if you could share the details of your negative experience with me, in order for me to address this with my team. Once again thank you for your kind words on other elements and I look forward to receive your valuable feedback. Regards, Wayne Woods - General Manager

    Responded January 25, 2019
    Eastin Grand Hotel Saigon
    10.0
    Exceptional
    Hung from United States
    Couple
    Superior
    Stayed 1 night in December 2018

    Nice Hotel”

    Booked the Eastin Grand hotel via Agoda. It was a nice hotel. It was worth the money. Friendly staffs, clean room, convenient location for a walk and to the airport were positive things. Only thing that I did not like was breakfast... It was too western style and expensive.

    Reviewed January 05, 2019

    Dear Hung, Thank you for sharing your experience during your recent stay in Saigon. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations. We have noted your comment on our breakfast which we will look into and improve it accordingly. Once again appreciate your feedback and we look forward to welcoming you back very soon. Best Regards, Wayne Woods - General Manager

    Responded January 21, 2019
    Eastin Grand Hotel Saigon
    6.8
    Good
    CHARLES from Singapore
    Business traveler
    Premium Deluxe King Bed
    Stayed 7 nights in December 2018

    Overall Good - But Be Careful or you may end up with Room with NO View”

    Airport is only 10-15 mins ride away. But that also means it’s relatively far from city centre. Nothing of interest nearby. Good for business meetings and a pleasant quiet work stay. For tourists, much better to stay at district 1. Room overlooking the pool is great, but there are also many rooms in the back with either a poor view or worse - rooms with no view except directly into the opposite room - which means curtains closed all the time. Reception staff are not all properly trained - the good ones will highlight to you the differences in the room views. The poorly trained ones will simply ignore this important fact and say nothing or just insist it is the room that’s booked and play ignorant and is reluctant to change it. Have stayed here several times and have met both types of reception staff. Bell boys are attentive and prompt. Best ask to see your room first before accepting it. The Chinese restaurant on 2nd floor is quite good, but rather pricey. The restaurant on ground floor is less pricey but food is just average. There are some much better and cheaper restaurants within 10 mins walk away. Note that if you are playing at the casino they serve ‘free’ drinks and food - just don’t lose :)

    Reviewed December 22, 2018

    Dear CHARLES, Thank you very much for your review during your recent stay with us. Your feedback is extremely important to us as it allows us to ascertain where we are meeting or exceeding our guests’ expectations and equally importantly attend to any issues they may experience during their stay. Our hotel is one of the first hotels established in Ho Chi Minh City and has a rich history and every effort is made to ensure our rooms are immaculately presented and maintained to a standard our valuable guests have come to expect. I have noted your feedback regarding the room which we have updated your profile to ensure we allocate your preferred room for all future stays. Once again, thank you for taking the time to provide us with your feedback and we look forward to welcoming you back to the Eastin Grand Hotel Saigon and you will be able to see the improvements we have made. Sincerely, Wayne Woods - General Manager

    Responded January 21, 2019
    Eastin Grand Hotel Saigon
    10.0
    Exceptional
    Vinay from India
    Business traveler
    Superior
    Stayed 1 night in April 2019

    Exceptional”

    I would love to stay at Eastin in my upcomming tour

    Reviewed April 17, 2019

    Dear Vinay, Many thanks for sharing your feedback and delighted you enjoyed the hotel and the service on offer. Wishing you continued safe travels and we look forward to welcoming you back soon. Best regards, Wayne Woods - General Manager

    Responded April 17, 2019
    Eastin Grand Hotel Saigon
    8.8
    Excellent
    Lars from Belgium
    Couple
    Superior
    Stayed 1 night in March 2019

    My favorite hotel in Saigon”

    Friendly staff, Always helpful. Nice rooms with the best beds in town.

    Reviewed March 05, 2019

    Dear Lars, Thank you so much for your continued support and taking the time to share your valuable feedback with us. We are delighted to know that you liked our product and service during your stay. It is important to us that our guests enjoy their stay, and we are glad to know we met your expectations. We are looking forward to your next satisfactory stay with us in the near future. Kind regards, Wayne Woods - General Manager

    Responded March 07, 2019
    Eastin Grand Hotel Saigon
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    Eastin Grand Hotel Saigon
    |Excellent 8.3
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    • Very good location
    • War Remnants Museum
    • Saigon Railway Station is within 1.63 km