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Exterior view, Eastin Hotel Penang in Penang
Deluxe - Guestroom, Eastin Hotel Penang in Penang
a hotel room with a pool and chairs, Eastin Hotel Penang in Penang
Lobby, Eastin Hotel Penang in Penang
Swimming pool [outdoor], Eastin Hotel Penang in Penang
Fitness center, Eastin Hotel Penang in Penang
a bathroom with a shower, sink, and toilet, Eastin Hotel Penang in Penang

Removed from saved list

8.0

Excellent

7,660 reviews

7,660 reviews

Housekeeping208
Shops95
Breakfast59
See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Kek Lok Si Temple 7.9 km
Chew's Jetty 9.1 km
Khoo Kongsi 9.3 km
Armenian Street 9.3 km
Pinang Peranakan Mansion 9.8 km
Cheong Fatt Tze - The Blue Mansion 9.9 km
Penang Fort Cornwallis 10.4 km
Entopia 15.9 km
Escape Theme Park 16.0 km
Batu Ferringhi Beach 16.3 km
Nearby landmarks
Wong & Sim Dental Surgery 220 m
O2 Clinic Skin Specialist 220 m
Summerton Basement Car Park Entrance 290 m
Queensbay Mall 430 m
Putra Place Play Park 490 m
Jalan Pantai Jerjak 10 Neighbourhood Park 630 m
Taman Sri Nibong Park 830 m
Malaysia Psychology Centre 870 m
Pulau Jerejak Ferry Terminal 900 m
Penang Intercity Bus Terminal 980 m

Eastin Hotel Penang

1 Solok Bayan Indah, Bayan Lepas, Penang, Malaysia, 11900 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bayan Lepas part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

990 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Luggage storage

Spa

Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Value for money7.7
Distance to city center10.0 km
Location rating8.4
Nearest airportPenang International Airport (PEN)
Distance to airport5.8 km

Rooms available at Eastin Hotel Penang

Very good
Room comfort & quality

7.7

Eastin Deluxe
...
  • Room size: 56 m²/603 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Sea View
...
  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Club Deluxe
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Soho Duplex
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Soho Suite
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Eastin Deluxe Suite
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices
Eastin Deluxe Suite
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices
Eastin Suite
...
  • Room size: 76 m²/818 ft²
  • 2 single beds and 1 king be...
Enter dates to see prices
Eastin Deluxe Suite
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices

Frequently asked questions

Does Eastin Hotel Penang provide shuttle service for getting around?

For your convenience when traveling around the city, Eastin Hotel Penang offers None right where you need it making it simple for you to get to places conveniently.

Does Eastin Hotel Penang offer dry cleaning services?

Yes! Eastin Hotel Penang features dry cleaning service that is available all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

What interesting attractions are near by Eastin Hotel Penang that are in walking range?

While remaining at Eastin Hotel Penang, jump start your trip by checking out the nearest points of interest that are within walking distance to the property which include Queensbay Mall and Putra Place Play Park.

What public parks are close by Eastin Hotel Penang?

While remaining at Eastin Hotel Penang, indulge in your morning or evening walk at nearby park which include Medan Nipah Neighbourhood Park, Lorong Nipah 3 Pocket Park, and Jalan Nibong Playground.

What are the property's policies for children's bedding at Eastin Hotel Penang?

Eastin Hotel Penang's policy concerning children's bedding considers guests age 5 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Eastin Hotel Penang most popular?

Eastin Hotel Penang's most popular month where verified tourists have stayed the most is in December.

What was the average room rate for Eastin Hotel Penang been in the past month?

The average room rate for Eastin Hotel Penang in the past month is 334.73 MYR, compared to city's average of 216.05 MYR.

What payment cards are supported at Eastin Hotel Penang?

Eastin Hotel Penang accepts up to 5, with payment card selections consisting of Cash, Visa, MasterCard, and American Express.

What do visitors like most about Eastin Hotel Penang?

Verified guests that stayed at Eastin Hotel Penang have given this property a rating of 8.424 for its excellent location as the major highlight for their stay.

What is the verified guest review consensus about Eastin Hotel Penang's pet services?

75.0% of our past customer assessments have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Eastin Hotel Penang down in the review section.

What restaurants are nearby Eastin Hotel Penang?

Eastin Hotel Penang’s local community is Bayan Lepas which consists of popular restaurants such as Canton-i, Dragon-i, and Eastern Wishes.

See map

Explore the neighborhood

What people love about Eastin Hotel Penang

  • 10

    Exceptional
    Cleanliness

    "The hotel is super clean."

    Hew

    |

    April 20, 2023

  • 9.2

    Exceptional
    Cleanliness

    "10 mins drive to Penang airport, Yummy Breakfast 👍we have a comfortable stay because the room is nice and clean 😊👍 recommended"

    yew

    |

    April 8, 2023

  • 8

    Very good
    Location

    "Excellent location near to major shopping centres & Penang International Airport"

    Toh

    |

    April 23, 2023

Property ranking|Compared to 3,025 Penang properties
See all rankings
Room comfort score
7.7/10
Room size
36 sqm.
Cleanliness score
8.4/10
Couples review score
8.1/10
Better than
96
%
of Penang properties
Bigger than
94
%
of Penang properties
Better than
90
%
of Penang properties
Better than
90
%
of Penang properties
Overall rating:

8

Excellent
7,660 reviews
Cleanliness
8.4
Facilities
7.9
Location
8.4
Read all reviews >
What travelers say they love:
Very delicious breakfast with many selections available
Suhaidi from Malaysia
Business traveler
More about Eastin Hotel Penang

More about Eastin Hotel Penang

Eastin Hotel Penang

Make everyday special with all that Penang has to offer with a stay at Eastin Hotel Penang.
All offerings provided by Eastin Hotel Penang help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Penang is made even more convenient with the taxi and shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Eastin Hotel Penang.
For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Eastin Hotel Penang. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Eastin Hotel Penang. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Eastin Hotel Penang caters to its guests varied dietary restrictions with cuisine types such as halal available. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Eastin Hotel Penang. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Don't spend all your time inside while in Penang! A full day's itinerary in Eastin Hotel Penang often starts with a stop at Chew's Jetty located 9.0 km away. Be sure to stop by Cheong Fatt Tze - The Blue Mansion located 9.8 km away, one of the most famous of all local landmarks.


Reasons to stay here

Compared to other accommodations in Penang, facilities here are rated higher than 90% of them.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 95% of other accommodations in Penang.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Housekeeping

291 mentions

Breakfast

155 mentions

Food & Dining

97 mentions

Swimming Pool

97 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Foot bath
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Adapter
  • Additional toilet
  • Air conditioning
  • Baby cot (upon request)
  • Bathroom phone
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
Restaurants on site
Swez Brasserie
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

1 Solok Bayan Indah, Bayan Lepas, Penang, Malaysia, 11900
Excellent
Location

8.4

Airports
  • Penang International Airport (PEN)
    5.8 km 13 min drive
  • Sultan Abdul Halim Airport (AOR)
    96.1 km
Public transportation
  • Penang Intercity Bus Terminal
    980 m
  • Penang Hill Railway Station
    8.5 km
Hospital or clinic
  • Wong & Sim Dental Surgery
    220 m
Shopping
  • Queensbay Mall
    430 m
Convenience store
  • Happy Mart
    280 m
Cash withdrawal
  • ATM
    220 m

What's nearby

Popular landmarks
  • Kek Lok Si Temple
    7.9 km
  • Chew's Jetty
    9.1 km
  • Khoo Kongsi
    9.3 km
  • Armenian Street
    9.3 km
  • Pinang Peranakan Mansion
    9.8 km
  • Cheong Fatt Tze - The Blue Mansion
    9.9 km
  • Penang Fort Cornwallis
    10.4 km
  • Entopia
    15.9 km
  • Escape Theme Park
    16.0 km
  • Batu Ferringhi Beach
    16.3 km
Nearby landmarks
  • Wong & Sim Dental Surgery
    220 m
  • O2 Clinic Skin Specialist
    220 m
  • Summerton Basement Car Park Entrance
    290 m
  • Queensbay Mall
    430 m
  • Putra Place Play Park
    490 m
  • Jalan Pantai Jerjak 10 Neighbourhood Park
    630 m
  • Taman Sri Nibong Park
    830 m
  • Malaysia Psychology Centre
    870 m
  • Pulau Jerejak Ferry Terminal
    900 m
  • Penang Intercity Bus Terminal
    980 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A cash security deposit of MYR 100 per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • Please be informed our hotel is 100% smoke-free as of 1 May 2023. Smoking, vaping, use of e-cigarettes and IQOS are STRICTLY prohibited within the hotel premises. A penalty of MYR500 will be imposed on the guest if signs of smoking are discovered in any of these areas.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center10.0 km
  • Travel time to airport (minutes)10
Extras
  • Breakfast charge (unless included in room price)50 MYR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 328
  • Year property opened2009
  • Most recent renovation2017

Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Reviews of Eastin Hotel Penang from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.4
Facilities7.9
Location8.4
Room comfort and quality7.7
Service8.1
Value for money7.7
High score for Penang
Rating
9+ Exceptional (679)
8-9 Excellent (580)
7-8 Very Good (1,024)
6-7 Good (508)
<6 Below Expectation (466)
Time of the year
Mar - May (640)
Jun - Aug (751)
Sep - Nov (698)
Dec - Feb (1,168)

Show reviews that mention 

Showing 3,257 verified guest comments
12345
10.0
Exceptional
Ngee from Singapore
Couple
Deluxe
Stayed 4 nights in January 2023

Exceed Expectations Services rendered ”

My wife Sophia and me would like to express our heartfelt thanks to the Exceed Expectations Services rendered to us recently. Below were the details for your reference. Agoda Booking ID: 779489693 Dates: 6-10 Jan 2023 Room#: 930 and 932 Firstly, big thank you to Eastin Hotel Penang and the Team for the wonderful hospitality throughout our stay. We came to participate "Penang Fellowship Ride 2023". Hotel was Bike friendly. The team always on a lookout for us at level 9 what was needed as we hang "Do Not Disturb" all the time. We got what we need on a timely manner. Secondly, applause 👏 for the fast response in finding my wife's necklace. We only came to know Sophia's necklace was not with her on the second day after we were back to Singapore. Upon receiving my email request, duty manager activated team on searching and responded it was found and safe keep by the Lost & Found department. Currently duty manager is obtaining quote to courier necklace to Singapore under my instruction. Third, highly commendable on the honesty of chambermaid- Ady. They are sentimental values on the necklace. We could not thanks Ady personally but would like to put it on record we deeply appreciated the effort to recover it. This is my first experience staying at Eastin Hotel Penang, it will definitely not the last especially with all the pleasant experiences. Congratulations 🎉 to Eastin Hotel Penang and the team for rendering the Five Stars Services

Reviewed January 14, 2023

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We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded January 16, 2023
Eastin Hotel Penang
10.0
Exceptional
NOOR from Malaysia
Couple
Deluxe
Stayed 2 nights in January 2023

The best hospitality & breakfast in Penang Hotel”

I booked this hotel for 2 night during long weekend CNY together with Valet parking. When we arrive, location of our car park is outsite the roof of front lobby but when they saw my husband walk with walking stick they change out car park close to lobby door. The supervisor & hotel staff welcome us & help with out bags. Very friendly & makes us feel welcome. The room is ok. The shower i give 5 star. Only if they can provide single sofa for the room it will be perfect score because i can sit there enjoying the view. The breakfast is awesome! Variety food from malay chinese vegetarian japanese & continental. I love Warm ta fu fa, dim sum, roti canai & char kuey tiaw. The omelete cooked by lady cheff is the best i ever eat. Variety of coffee & u can take away the coffee too. I really enjoy my stay & will definately come again.

Reviewed January 24, 2023

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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded March 09, 2023
Eastin Hotel Penang
10.0
Exceptional
Noorazma from Malaysia
Business traveler
Deluxe Sea View
Stayed 1 night in September 2022

Exceptional”

Got room upgrade for FOC, the deluxe sea view room were full. Still got my preference to have room at higher floor fulfilled. The room was great! Spotless clean and I liked everything. I did not use the facilities and did not take the breakfast package though. Can't comment on that part. Cashless parking with TnG, get your TnG card validated at the lobby before exit to avoid charges. Would be helpful if notes added at the entrance point - I did not have any bad experience, just a suggestion.

Reviewed September 27, 2022

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Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded September 28, 2022
Eastin Hotel Penang
10.0
Exceptional
Angela from Singapore
Solo traveler
Deluxe Sea View
Stayed 1 night in December 2022

Best location hotel ”

Near to Penang International Airport and walking distance to Queensbay shopping mall. Surrounding has many restaurants. Room is very clean, spacious and the bed is very comfortable. My room has a lovely seaview. I am a return guest and will definitely come back again.

Reviewed December 29, 2022

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We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded December 30, 2022
Eastin Hotel Penang
10.0
Exceptional
Balnish from Malaysia
Solo traveler
Deluxe
Stayed 1 night in January 2023

Great stay ”

Rooms are very well maintained. Bathrooms are clean. Many eateries nearby as well as a Mall, 5 minutes walk from the hotel. Great stay.

Reviewed January 27, 2023

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Thank you for your valuable feedback! You’re most welcome to visit again. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded March 09, 2023
Eastin Hotel Penang
10.0
Exceptional
WAI from Malaysia
Family with teens
Deluxe
Stayed 2 nights in December 2022

👍👍👍Best hotel”

Clean and comfortable room facilities. Mini bar snack and drinks are complimentary. I like their buffet breakfast. Many varieties and delicious. Near by hotel have convinient shops, bank and walking distance to Queensbay Mall.

Reviewed December 18, 2022

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Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded December 23, 2022
Eastin Hotel Penang
9.6
Exceptional
Pauline from Singapore
Family with teens
Deluxe
Stayed 4 nights in December 2022

Clean hotel with good staff”

We booked 2 rooms for family of 4 and requested connecting rooms. The guest in one room decided to extend and thus we could not have connecting rooms. The staff tried their best and managed to give us connecting rooms in end and we appreciate it. The hotel is very clean and breakfast has a good spread with the staff were attentive and cleared tables fast. Location is near queensway mall too. Great value too..would love to try the suite next time

Reviewed December 22, 2022

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Hey there, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded December 23, 2022
Eastin Hotel Penang
10.0
Exceptional
shima from Malaysia
Solo traveler
Deluxe
Stayed 1 night in January 2023

Exceptional”

Nice hotel, nice room and comfortable.. i like hotel environment, with modern concept and near to the shopping complex

Reviewed January 30, 2023

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Hey there, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded March 09, 2023
Eastin Hotel Penang
10.0
Exceptional
Ming from Singapore
Couple
Deluxe
Stayed 1 night in January 2023

Exceptional”

Nice and clean room, enjoyed the stay. Decent travelling distance from airport and to Georgetown. Staff were attentive.

Reviewed January 17, 2023

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Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded January 21, 2023
Eastin Hotel Penang
10.0
Exceptional
Tracy from Singapore
Family with young children
Deluxe
Stayed 1 night in January 2023

Exceptional”

Staff are well trained. Room was fine. Breakfast was normal but value for money. It’s not a 5 star hotel but the service was 5 star.

Reviewed February 08, 2023

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We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded February 24, 2023
Eastin Hotel Penang
10.0
Exceptional
Angela from Singapore
Couple
Deluxe
Stayed 3 nights in June 2022

Amazing Breakfast Spread”

Hotel is near to airport and next to Queensbay Mall. Good for shopping and plenty of food choices and restaurants. Was given a twin bedded room on first nite but next day we had a room change on a higher floor, large bed with a lovely view facing Pulau Jerejak. Aircon was running and room was very cold even we switched it to off! Very good water pressure from shower and hot water worked well. We enjoyed the breakfast on 3 mornings. The wide spread of food was delicious! Will definitely return to this hotel on our next visit to Penang.

Reviewed June 10, 2022

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We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Thank you so much for the great review! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded June 13, 2022
Eastin Hotel Penang
10.0
Exceptional
Dr. from Malaysia
Family with young children
Deluxe
Stayed 1 night in December 2022

Eastin Hotel a comfy hotel for holidays and work”

The hotel is clean with quality facility. The foods are fabulous. The staffs are friendly and courteous.

Reviewed December 22, 2022

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Many thanks for being our guest and for posting your wonderful rating. We look forward to welcoming you back at Eastin Hotel Penang. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded December 23, 2022
Eastin Hotel Penang
10.0
Exceptional
Mohd from Malaysia
Family with young children
Eastin Deluxe
Stayed 2 nights in December 2022

Great!”

Location near to mall and shops! Room got nice view facing the sea and very clean and spacious!

Reviewed December 31, 2022

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We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to welcoming you again! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded January 14, 2023
Eastin Hotel Penang
10.0
Exceptional
Noorlizayanti from Malaysia
Family with teens
Deluxe
Stayed 2 nights in December 2022

Best buffet breakfast ”

Everything in buffet is splendid! Btw, I am paying directly to hotel since I would like to view on the spread first. Boy, I don’t regret it!

Reviewed January 03, 2023

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We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded January 14, 2023
Eastin Hotel Penang
10.0
Exceptional
SUAT from Singapore
Couple
Deluxe
Stayed 1 night in December 2022

Great service during PBIM”

Great location, near start/end point of Pbim. Hotel also organised additional 360 degree video and Special Pbim for registered PBIM guest.

Reviewed December 23, 2022

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Hey there, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded December 30, 2022
Eastin Hotel Penang
10.0
Exceptional
Mohammad from Malaysia
Business traveler
Deluxe
Stayed 1 night in January 2023

Very good service”

Kudos to the front desk and concierge. Quick action is taken when we ask for a favor. Recommended.

Reviewed January 19, 2023

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Guest satisfaction is what we strive for and it is with pleasure to learn that your stay with us was a truly enjoyable one. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded January 21, 2023
Eastin Hotel Penang
10.0
Exceptional
mohd from Malaysia
Business traveler
Deluxe
Stayed 2 nights in August 2022

Staff Mrs Azura was so fantastic and friendly..she assists me alot”

The hotel is superb and great environment. The hotel staff Mrs Azura was so friendly and kind to me. Great hospitality by Eastin Hotel. Surely I will be coming back to Eastin Penang

Reviewed September 03, 2022

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This review made our day! Thank you so much for taking the time to leave us this amazing review. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded September 05, 2022
Eastin Hotel Penang
10.0
Exceptional
Shaney from Malaysia
Couple
Deluxe
Stayed 1 night in January 2023

Good location ”

Walking distance to the Queensbay Mall. Super convenient. Also not far from Airport

Reviewed February 08, 2023

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It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded February 24, 2023
Eastin Hotel Penang
10.0
Exceptional
Rosa from Singapore
Solo traveler
Deluxe
Stayed 2 nights in July 2022

good location”

Clean hotel and convenient to walk to Queensbay mall for meals and shopping

Reviewed February 02, 2023

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Guest satisfaction is what we strive for and it is with pleasure to learn that your stay with us was a truly enjoyable one. Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded March 09, 2023
Eastin Hotel Penang
10.0
Exceptional
Muhammad from Malaysia
Couple
Deluxe
Stayed 1 night in December 2021

Amazing breakfast!”

Everything about my stay is conducive. The breakfast is quite amazing! For swimming pool and gym service, you need to book beforehand because of the SOPs and the limitations of people. Great location in regards of having a walk access to Queensbay Mall. We went to watch midnight movie by walking only hehe. And oh don’t forget to try the PanMee at Queensbay 😉

Reviewed December 19, 2021

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Wow! It sounds like you had a fantastic time with us. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations! Warmest Regards, Adeline Lesslar Asst Marcom Manager Eastin Hotel, Penang

Responded December 22, 2021
Eastin Hotel Penang
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