7.9
Very good
22.0% this month
/10
(5,005 reviews)See what guests said
Highly rated by guests – 93% would recommend
Highly rated by guests – 93% would recommend
Housekeeping138
Shops69
Breakfast27
See map
8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Wong & Sim Dental Surgery 220 m
O2 Clinic Skin Specialist 220 m
Summerton Basement Car Park Entrance 290 m
Queensbay Mall 430 m
Putra Place Play Park 490 m
Jalan Pantai Jerjak 10 Neighbourhood Park 630 m
Taman Sri Nibong Park 830 m
Malaysia Psychology Centre 870 m
Pulau Jerejak Ferry Terminal 900 m
Penang Intercity Bus Terminal 980 m
Nearby landmarks
Kek Lok Si Temple 7.87 km
Khoo Kongsi 9.25 km
Armenian Street 9.35 km
Pinang Peranakan Mansion 9.76 km
Cheong Fatt Tze - The Blue Mansion 9.88 km
Penang Fort Cornwallis 10.39 km
Entopia 15.86 km
Escape Theme Park 16.04 km
Batu Ferringhi Beach 16.57 km
Eastin Hotel Penang

"Good place to stay if you want to be near airport."

Harold - March 3, 2020
Club Deluxe - Guestroom Eastin Hotel Penang
Swimming pool Eastin Hotel Penang
Business center Eastin Hotel Penang
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Removed from saved list
Free Wi-Fi

Eastin Hotel Penang

1 Solok Bayan Indah, Bayan Lepas, Penang, Malaysia, 11900 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 990 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Cheaper than 86% of all properties in Penang in the last 24 hoursCompared to 2,627 Penang properties at Agoda for various dates
Value for money7.5
Distance to city center10.0 km
Location rating8.2
Nearest airportPenang International Airport (PEN)
Distance to airport5.8 km

Rooms available at Eastin Hotel Penang

Very good
Room comfort & quality
7.7
Eastin Deluxe
...
  • Room size: 56 m²/603 ft²
  • Sea view
  • 1 king bed
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Soho Duplex
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 2 single beds and 1 queen b...
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Deluxe
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 single beds or 1 king bed
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Soho Suite
...
  • Room size: 38 m²/409 ft²
  • 2 bathrooms
  • 1 queen bed
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Deluxe Sea View
...
  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 king bed
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Club Deluxe
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 king bed
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Deluxe Suite, 1 King Bed(east in)
...
  • Room size: 56 m²/603 ft²
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Deluxe King Room
...
  • Room size: 28 m²/301 ft²
  • 1 king bed
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Eastin Deluxe Suite
...
  • Room size: 56 m²/603 ft²
  • 1 king bed
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Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Eastin Hotel Penang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Eastin Hotel Penang?

A stay at Eastin Hotel Penang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Eastin Hotel Penang has a car park available for guests. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Eastin Hotel Penang?

Eastin Hotel Penang does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about Eastin Hotel Penang

  • 7.6
    Very good
    Staff 

    "Check-in and check-out was quite smooth."

    kandasamy

    |

    January 30, 2020

  • 10.0
    Exceptional
    Staff 

    "Great location with friendly staff"

    YheePoah

    |

    August 11, 2019

  • 7.6
    Very good

    "Room was quite well lit and neat."

    kandasamy

    |

    January 30, 2020

Property ranking|Compared to 2,627 Penang properties
See all rankings
Room comfort score
7.7/10
Room size
36 sqm.
Cleanliness score
8.2/10
Location score
8.2/10
Better than
95
%
of Penang properties
Bigger than
94
%
of Penang properties
Better than
91
%
of Penang properties
Better than
90
%
of Penang properties
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Overall rating:
7.9
Very good
5,005 reviews
Cleanliness
8.2
Facilities
7.7
Location
8.2
Read all reviews >
What travelers say they love:
Great location, few steps to Queensbay mall
Pei from Malaysia
Family with young children
More about Eastin Hotel Penang

More about Eastin Hotel Penang

Right next door to Queensbay Mall, the largest shopping mall in the northern region of Malaysia, Eastin Hotel Penang is ideal for business and leisure travelers. The newest Eastin Hotel, this property is the considered the Pearl of the Orient. They also boast 328 well appointed and newly furnished rooms that offer facilities like air conditioned rooms, a television, a shower, and all the necessary facilities needed for a comfortable stay. Undoubtedly, Eastin Hotel Penang is a wonderful place of stay due to its contemporarily styled rooms and excellent location. The rooms are all contemporary in style to suit every need of the business or leisure traveler. This is the place where business meets leisure.

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Most talked about facilities

Housekeeping
291 mentions
Breakfast
155 mentions
Food & Dining
97 mentions
Swimming Pool
97 mentions

What they offer

9.2
Exceptional
Cleanliness

"The hotel is clean, very comfortable bed."

Pei

|

January 2, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Halal
Vegetarian
Vegan

Restaurants on site

Swez Brasserie
Cuisine:International
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Eastin Hotel Penang from real guests

Overall rating
7.9
Very good
From 5005 reviews
8.2Cleanliness
8.2Location
7.9Service
Agoda Reviews (4352)Booking.com Reviews (653)
Rating via Agoda7.9
/
10
Cleanliness8.2
Facilities7.7
Location8.2
Room comfort and quality7.7
Service7.9
Value for money7.5
High score for Penang
Rating
9+ Exceptional (456)
8-9 Excellent (521)
7-8 Very Good (946)
6-7 Good (492)
<6 Below Expectation (427)
Time of the year
Mar - May (546)
Jun - Aug (690)
Sep - Nov (621)
Dec - Feb (985)
All guests (4352)
All room types
All languages

Show reviews that mention 

Showing 2842 verified guest comments
12345
9.7
Exceptional
George from United Kingdom
Couple
Deluxe Sea View
Stayed 1 night in February 2010

Eastin”

New, staff very friendly, great view
None

As I had a meeting just on the mainland side of the causeway, we decided to try the new Eastin on Penang at on the recommendation of a friend and save the drive up to Georgetown. The hotel is well signposted once you cross the causeway and head towards Bayan Lepas, so easy to find. On arrival it turns out that I'd managed to book for the following week by mistake! This was quickly and efficiently sorted out at reception and all with a smile. The room was a deluxe with sea view and whilst small, was well appointed with everything you would expect. There was free (and fast) wi-fi internet too, which is a pleasant change from many Malaysia/Singapore hotels. The bed was super comfortable and very relaxing after the drive up from KL. The view was nice and sunrise over the nearby island was spectacular. Nearby is the Queensbay Mall and dirctly behind the hotel are a few rows of shops with a couple of bars mixed in for good measure. Don't be put off by the industrial description of Bayan Lepas, Queensbay is a realy nice up and coming area and I may just have my eye on an apartment there following our stay! Good breakfast with all the usual choices of eastern and western food. All in all, a nice hotel that deserves to get custom with the mainland, Georgetown and the airport all within easy reach.

Reviewed February 15, 2010
8.7
Excellent
Jonathan from Malaysia
Business traveler
Deluxe
Stayed 2 nights in November 2012

Great Location”

Clean and cozy ambience

EASTIN Penang is very new to me even i travelled many time to Penang. Thus, this time i decided to re-route my usual stay from Georgetown to Bayan Lepas. Soon, i realise Eastin gave me the 1st impression of good hospitality when engaged with the receptionist. The pool is very nice and clean with good view of Bayan Lepas. The hotel is closeby with Queensbay Hotel and easy access to Georgetown appx. 15mins. Overall, it was a good stay and worth every penny.

Reviewed December 06, 2012
9.2
Exceptional
CHOY from Malaysia
Family with young children
Deluxe
Stayed 2 nights in December 2016

Pleasant Stay in Eastin Hotel Penang”

Overall a very pleasant stay in Eastin Hotel Penang. The hotel has renovated, so the rooms and lobby area looks really great. The Christmas decoration is eye-catching. Staff at the reception are so friendly but the check-in and check-out process took a little bit too long with so many people queuing eventhough the time I check-in and check-out should be off-peak. The service time per customer is about 10-15 minutes. Suggest Hotel to allocate more staff at the reception counter. I requested a large bed as I had a 6 years old kid travelling with me and the staff at the reception offered a helping hand (by the time I check-in, it was 8 pm at night and all rooms with large bed is taken up but she do her very best to get a large bed for me, appreciate it so much) and when I get into the room, everything has been arrange and I have got a large bed. The housekeeping was very fast too, thumbs up. My room is at 13 floor facing the city. The gym area and swimming pool are good as well, just that the pool is a little bit too small. Unfortunately I didn't book the breakfast when I reserve my room or else I could try the food in the hotel. The food looks great with so many varieties. Pass by while going to swimming pool and gym area ^_^ The ramp at the parking area is a bit narrow so you need to drive carefully when you park your car at the basement. There would be a high possibility that you might just scratch your car. There was 1 night that I came back quite late, around midnight and saw a guest screaming, yelling and quarreling with the hotel staff at the front desk. Not sure what had happen but overall I can feel the hotel staff handled it very well, politely and patiently. And the guest who scream and yell claimed himself to be a lawyer...what a shame because he just act like a rogue. The hotel is very near to Queensbay Mall (Turn left after you get out from lobby) and a lot of eateries, finding food is not a problem. The Voice Cafe serving giant bowl ramen is jus

Reviewed December 19, 2016
8.3
Excellent
Boon from Singapore
Business traveler
Deluxe
Stayed 2 nights in July 2010

Eastin Hotel Review”

Excellent location for business travelers
Weak links via wireless internet access

Eastin hotel is located in a very strategic area. For a business traveler, the near proximity to the Bayan Lepas industrial area and the Penang bridge linking to Butterworth cannot be better emphasised. If you are staying in the Gelugor or Georgetown area where more hotels are located, you will find it slightly stressful to get past traffic jams in the morning to get to the industrial zones. The hotel itself is also relatively new with all the facilities needed for a good stay. You also can find a good selection of food on the breakfast buffet. The only thing that needs improvement is the weak link that I had experienced when I was logging on at night to check my mails. The connection was intermittent and I had to log in multiple times to get the mails sent out.

Reviewed August 02, 2010
8.3
Excellent
Xiang from Malaysia
Business traveler
Deluxe Sea View
Stayed 1 night in August 2011

Location is near to queensbay mall!! But abit far ”

The services are nice and the hotel room was comfortable!

I have chosen to stay in Eastin Hotel Penang during peak season holiday. I managed to check in earlier and the front liner reception stuff are rivière excellent service greeting us with warmy smile and assists us to check in earlier! Was very satisfied to this! You will feel secure and comfortable to stayed in this hotel due to the you need to have your room key card in order to access to the floor level. The room are comfortable which occupied with LCD tv, and even got ironing tools in our room! Location:- The location are near to queensbay mall ( the largest shopping mall in Penang )and bayan airport~ but abit far from Penang town area~unless you are driving, if not it was not really recommended to stay here due to the location is quite far away from town about 11km which takes about 20minutes to town~ if you are traveling alone, try to get the hotel tour services as the taxi by meter is very expensive! Costs bout rm40 per trip to town area! Highly not recommended to tk taxi~

Reviewed September 08, 2011
8.3
Excellent
HEW from Malaysia
Family with young children
Eastin Deluxe
Stayed 2 nights in December 2013

Pleasant and enjoyable for whole family”

best executive club benefits, nice gym, best hotel room

The Eastin Deluxe Suite is superb, spacious and comfortable. The Executive club benefits that comes together with it simply makes the stay even more comfortable. The toilet bowl comes with manual bidet switch, very conveninet. Spacious bathroom. Breakfast was good. Best is, not much crowds. Gym in good condition and spacious, many workout machines. Only set back is the swimming pool a bit small, not many lounging chairs. Queensbaymall, the shopping complex is within walking distance, don't need to drive out. Lots of eateries surrounding the area. Very convenient for us who travel to Bayan Lepas area and across the Penang Briddge without having to go through the maddening Georgetown's traffic jams. Staff are very accommodating with my request. Good patient hotel staff. Ample car park, easy access with just the hotel room card. Splendid !

Reviewed January 01, 2014
8.7
Excellent
Suet from Malaysia
Couple
Deluxe
Stayed 2 nights in August 2011

Nice, clean and good service hotel”

clean and new

went to penang again and this time we stayed in eastin because my friend wanted a modern looking hotel. and we found it. this hotel is situated right next to queensbay mall which was very convenient for us and its actually quite near the penang bridge. the room was clean and there was a lcd screen tv. my bf loved it. but the downside was there wasnt any sports channel. they clean our room everyday and mineral water bottles were provided. we went to look around at the gym and pool. gym has quite a few equipment and they all look new. there was also a room furnished with mirrors for yoga and dancing. the pool was clean but as it was raining most of the time we didnt manage to go for a swim. all in all, it was a pleasant stay in eastin and we will defnitely go back again.

Reviewed September 06, 2011
9.2
Exceptional
Poh from Malaysia
Solo traveler
Deluxe
Stayed 2 nights in January 2016

Good location with friendly staff”

The best hotel near bayan lepas, central location between gurney and airport. Five to ten minutes walking distance to queensbay mall where u can find eateries, shopping and banks. Staffs are friendly and informative, even the security abang will chit chat with u while u waiting for your transport. Will definitely stay again when back in Penang.

Reviewed April 01, 2016
10.0
Exceptional
Low from Malaysia
Business traveler
Deluxe
Stayed 1 night in May 2011

Comfortable night at Eastin Hotel Penang”

Cleanliness, fresh smell fragrance on room

I was understand that this Eastin Hotel Penang was new build and operate for not more than 2years old, but the maintenance of the hotel is very good, especially on the bathroom sink and shower place.. Although I didnt spent much time on the stay at Eastin Hotel Penang, I should revisit them when I traveling to Penang in future.

Reviewed June 03, 2011
8.3
Excellent
CHENG from Singapore
Couple
Deluxe Sea View
Stayed 1 night in February 2013

Location and great stay with quiet room”

Location

My second attempt to stay in Eastin Hotel Penang. The Deluxe Sea View room is indeed facing the sea but you will be looking at the roof top of the shops and far across the shops you could see the sea which is still ok. The sea view room is much much quieter than the hill view room as it is not facing the highway. Travelling to the hotel is more convenient as there is an exit from the highway which could access to the hotel (indirectly). In comparatively with hotels at gurney side, it is easier to reach this hotel without traffic jams. With the shopping centre just by the side of the hotel, it is convenient to get food and shopping. Good hotel and reasonable priced.

Reviewed February 28, 2013
8.3
Excellent
Chee from Malaysia
Couple
Deluxe
Stayed 1 night in July 2011

New & Comfortable Hotel”

Clean, Comfortable Room, New Age Hotel

this is my first own booked 5 star hotel. overall this hotel is great and worth for a stay. the room is spacious enough for a couple and very comfortable. i love the bed and pillow so much... anyhow, there is certain things that i am not so satisfy is the swimming pool is small and the surrounding not attractive. another thing is the underground car park is slight weird design and space is small and park slot is less. you can park your car outside the hotel if you dont mind. the location of the hotel is quite strategy and just beside the queenbay mall. it's just in front of the main road and get you easily reach your destination without turning here and there. for night life lover, beside this hotel having some cafe, pub, lounge and ktv. overall i satisfy with eastin hotel penang~~ cheers

Reviewed July 28, 2011
9.7
Exceptional
Andrew from Australia
Couple
Deluxe
Stayed 1 night in June 2012

Great location and service”

Near shopping and airport

The Eastin Hotel is conveniently located near Queens Bay shopping mall (5 mins wallk). I also chose it because it is only 10 minutes from the airport. My flight arrive at midnight and I was glad to get there within a short time, received a great welcome and be in my room for a good rest. Breakfast was full of choices and service with a smile. I will stay here again if I need to catch an early flight out of Penang.

Reviewed July 03, 2012
8.3
Excellent
Zhi from Malaysia
Business traveler
Deluxe
Stayed 1 night in February 2013

New hotel near queensbay mall”

Good location

There are only a handful of hotel to stay around bayan lepas area and Eastin Hotel is the best among all. Agoda hotel rates makes it cheaper than the rest as well. I can easily settle my meals and ammenities at the nearby mall. Room is quite small but that is fine for me. Free wifi in room is a plus.

Reviewed February 13, 2013
9.3
Exceptional
Francis from Singapore
Business traveler
Deluxe
Stayed 2 nights in May 2010

Eastin Hotel Penang”

Great location for industrial business traveller.
hmm.... can't think of anything now.

This is already my second stay at Eastin Hotel Penang. I am sure it is not my last. Paid a visit to the shopping mall which is about 5 to 10 minutes walk from hotel building. You will find everything you would need as the mall is huge! Great stay with the price tag!!

Reviewed May 12, 2010
9.7
Exceptional
GEK from Malaysia
Family with teens
Deluxe
Stayed 2 nights in August 2014

conveninet location ”

Location close to shopping mall by walking distance, Hotel condition/Cleanliness and Room Comfort.

Generally the stay in Eastin Hotel is great. The staff is very friendly and the room cleanliness is great. The shopping Mall is just walking distance and all kind of food are also available in the shopping Mall. Very convenient location. The hotel offer complimentary car park inside the building basement. The response of any request is activated immediately by the staff ,example housekeeping division. The overall service , quality of performance are excellent fro Eastin hotel.

Reviewed August 20, 2014
10.0
Exceptional
CHYE from Singapore
Family with teens
Deluxe
Stayed 1 night in September 2019

Clean and Comfy Bed (Deluxe - Hill View)”

Eastin is always my choice of stay 1-2 days before I leave Penang. They do practice strict check-in time but you can leave your luggage bags at concierge. Big shopping mall and lots of eateries within 5 mins walk away. Trip to Design Village Outlet Mall, via 2nd bridge, is 30 mins by car. We love J Garden near the hotel and always drop by for at least 1 meal during our stay at Eastin.

Reviewed October 01, 2019

Dear Chye: Thank you so much for your lovely review of our hotel. We are pleased that you had a pleasant stay with us. We do hope to welcome you back again very soon. Have a wonderful week ahead. Warmest regards, Stephanie Lee, Marcom Manager, Eastin Hotel Penang

Responded October 01, 2019
Eastin Hotel Penang
9.0
Exceptional
yeng from Malaysia
Family with young children
Stayed 1 night in February 2010

Eastin Hotel Penang”

Standard, Nice & Comfortable...
Front Desk Services Quite Slow....

if all the room could be change to non-smoking room it will perfect,feel safety to stay in Eastin Hotel.over all, i was satisfied with this hotel and the staff performance. well, i will choose to stay in hotel eastin again if i went to penang in the future...

Reviewed February 23, 2010
8.7
Excellent
Chan from Malaysia
Business traveler
Stayed 1 night in April 2010

Clean, comfort to stay & convenient to shopping”

convenience location nearby Jaya Jasco new condition & comfort to stay free Wifi in room
price is relatively higher without breakfast

Eastin Hotel is newly built up at 2009 with very good condition & comfortable to stay. It is also nearby Jaya Jasco, queenbay that so convenient for family to shopping. All rooms are provided with free Wifi & easy to access the internet. Location is close to Free Zon industry that convenience for business visit & avoid morning traffic at Penang bridge or from city town.

Reviewed May 02, 2010
9.6
Exceptional
Lee from Malaysia
Couple
Deluxe
Stayed 1 night in February 2018

Best Hotel in Bayan Lepas”

If you visit Bayan Lepas, Penang, this is the hotel for you. Food is good, location is good and Queensbay Mall is just 2 min walking distance from the hotel.

Reviewed December 19, 2018
10.0
Exceptional
CHUAN from Singapore
Family with teens
Deluxe
Stayed 1 night in October 2014

A grand hotel”

Location, Room comfort & hotel cleaniness

A grand hotel. Shopping is within walking distance. Staff performance were great. Fast check in and check out. Room was comfortable and also the bed. Overall, it was a pleasant stay at eastin hotel penang.

Reviewed August 01, 2015
12345
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