Very good 7.6
Based on 2228 reviews

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About this property


Right next door to Queensbay Mall, the largest shopping mall in the northern region of Malaysia, Eastin Hotel Penang is ideal for business and leisure travelers. The newest Eastin Hotel, this property is the considered the Pearl of the Orient. They also boast 328 well appointed and newly furnished rooms that offer facilities like air conditioned rooms, a television, a shower, and all the necessary facilities needed for a comfortable stay. Undoubtedly, Eastin Hotel Penang is a wonderful place of stay due to its contemporarily styled rooms and excellent location. The rooms are all contemporary in style to suit every need of the business or leisure traveler. This is the place where business meets leisure.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Bicycle rental
  • Car park
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Spa
  • Swimming pool [outdoor]
  • Tours
  • Yoga room

Dining, drinking, and snacking

  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Swimming pool [kids]


  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Eastin Hotel Penang wishes to inform you that the Municipalities of Penang State is introducing a Local Government Fee to be paid by any guests staying in hotels in the state from 1 June 2014 onwards. The fee is to be used for the purposes of development and promotion of tourism infrastructures in Penang.

The following are the rates for the fee based on the type of hotel:
i) MYR 3 per room/night for 4-star and 5-star hotels

The fee is collected by the hotel is in addition to the hotel bill and is paid by the hotel to the Municipalities.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 46 MYR
Check-In From: 02:00PM
Check-Out Until: 12:00 PM
Distance from City Center: 10.0 km
Distance to Airport: 7.0 km
Number of Bars: 1
Number of Floors: 14
Number of Rooms : 328
Time to Airport (Minutes): 10
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Very good

based on 2228 reviews
  • Cleanliness 8.1
  • Facilities 7.1
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.2
  • Food/Dining 7.0
Sort by

IZUAN from Malaysia
Families with young children
Stayed one night in June 2016
Room is very small
Reviewed September 22, 2016

IZUAN from Malaysia
Families with young children
Stayed one night in June 2016
Room is very small
Reviewed September 22, 2016

NOAH from Malaysia
Solo travelers
Stayed 2 nights in September 2016
Great place to stay with homely staff
Interior is very well designed.
Reviewed September 22, 2016

Gena from United States
Solo travelers
Stayed one night in September 2016
Transportation to the Airport
Since the hotel advise as close to the airport, I think they should have Shelter Bus or van to take us to the airport especially when we have very early flight. It was not convenience at all.
Reviewed September 20, 2016

RON from Singapore
Business travelers
Stayed 2 nights in September 2016
Good Hotel
Room allocated seems abit old.
Reviewed September 16, 2016

Amir from Malaysia
Stayed one night in April 2016
Buisness hotel
The staff have adequate comaand of english due mainly not native speakers or secondary speakers. As i can see mainly from PRC and hence the way their thie communicate is very firm and directive. IT would be familiar to people who are non mandarin speakers travelling in northern part of great china but unsuitable for Malaysian hospitality industry. Hope fuly they would employ more local staff instead on foreign front desk staff.
Reviewed September 13, 2016

ngiam from Malaysia
Business travelers
Stayed one night in September 2016
Over priced!
Not worth the price at all
Reviewed September 11, 2016

Mohd from Singapore
Families with older children
Stayed one night in June 2016
Excellent in every way
Reviewed September 07, 2016

sze from Malaysia
Business travelers
Stayed 2 nights in September 2016
Clean Hotel
Very Convinience location, right beside Queensbay mall, walking 1-2 minutes walking distance to the famous NS nasi kandar, shopping mall, massage centre and entertainment outlet. Will stay here again.
Reviewed September 05, 2016

Shyam from Singapore
Solo travelers
Stayed 3 nights in July 2016
good value for money and clean
good value for money and clean
Reviewed September 05, 2016


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