The Best of Business or Leisure Only at Eastin”

he Best of Business or Leisure Only at Eastin ​When we say service, we mean superb service. Recognised by Hospitality Asia as the "Best Business Hotel" for 4 years straight, Eastin Hotel in Petaling Jaya, Malaysia is definitely above many others. From its competent business resources to utterly luxurious offerings, the hotel continues to provide a winning experience with immense, warm service. But know that it doesn't end there. When you get to your accommodation, which enjoys easy accessibility to fine restaurants, shopping centres, country clubs, industrial hubs, and even some of Kuala Lumpur's attractions, affluent amenities will pamper you even more. When at Eastin Hotel, just relax and let us treat you good.

superb room”

a 15-minute drive from kuala lumpur city, eastin hotel features 5 dining options and an outdoor pool. offering a spa and a fitness centre, it provides rooms with free wi-fi access. located in petaling jaya, hotel eastin is 4 km from mid valley mega mall and about 40 km from kuala lumpur international airport. spacious and modern rooms at the hotel feature large windows. equipped with air conditioning and a tv with satellite channels, they come with a minibar and a tea/coffee maker. guests can play a game of tennis, sing in one of the karaoke rooms or relax in the sauna. a business centre is available. the hotel provides a free city shuttle service upon request. swez brasserie restaurant serves international and local specialities. other dining options include eyuzu japanese restaurant, ee chinese restaurant, the divan and the lobby lounge. room service is available 24 hours.

comfortable room”

All rooms at the Eastin Hotel are impeccably furnished and appointed to meet international standards. Guests can enjoy a swim in the landscaped pool, play tennis or workout in the health center before relaxing with a massage. The Eastin Hotel also offers excellent service and facilities for the business traveler. For those big occasions there’s a grand ballroom large enough to cater for up to 900 guests. Chinese, Swiss and Japanese food are just some of the specialties featured in the hotels restaurants while the cigar and wine lounge provides an oasis for those with a taste for the finer things in life. The vibrant Kuala Lumpur is only a short drive away and the international airport is 50 kilometers away.

nice food”

All rooms at the Eastin Hotel are impeccably furnished and appointed to meet international standards. Guests can enjoy a swim in the landscaped pool, play tennis or workout in the health center before relaxing with a massage. The Eastin Hotel also offers excellent service and facilities for the business traveler. For those big occasions there’s a grand ballroom large enough to cater for up to 900 guests. Chinese, Swiss and Japanese food are just some of the specialties featured in the hotels restaurants while the cigar and wine lounge provides an oasis for those with a taste for the finer things in life. The vibrant Kuala Lumpur is only a short drive away and the international airport is 50 kilometers away.

Wonderful ”

This was our second stay and we were happy to see the hotel has been well maintained. We had a lovely room with a nice view on the 15th floor. Jennifer who checked us in and out swiftly and effortlessly was always polite, cheerful and quick to assist us with regard to our queries and personally attended at our room when we had a problem with the safe. The location of the hotel at Petaling Jaya is great as it is not in a crowded area but right next to the train station with access to practically anywhere else in Kuala Lumpur, without having to get stuck in a jam at peak periods if driving. The staff at the hotel was always polite, courteous and smiling. Lovely hotel. Will definitely return.

Undying Attitude & Service”

Booked an room for 13 Sep 2014 and 14 Sep 2014. When I was checking-in, the counter staff was very friendly and helpful to all my queries. The room was spacious and clean. When I was checking-out on 15 Sep 2014, I had a last minute request to the concierge as I was rushing back to Singapore and the taxi is arriving soon. I need a bouquet of flowers to be delivered nearby. The concierge attended to me and he checked online for the nearest florist. But the nearest florist is quite some distance away based on the GPS map. He then asked me what kind of bouquet I need and deliver to where. I told him the details and he proceed to order for me and arrange the deliveryman to deliver the flowers to the hotel. Once I've just landed, I've received a phone call from the concierge and was told he can't get to find the person. He went over and deliver it himself!! I was shocked and very pleased to receive that phone call. Thereafter, he told me he will try to deliver it again. After he had done that, he called me again and told me the flowers have been delivered. It was delivered by him!! He's undying attitude towards serving customers till the end and the initiatives that he had done is what made me type my first ever. Thank you. Will not forget this trip to Eastin Hotel Petaling Jaya Malaysia. If every hotel in the world have such a person like you, the world will be a better place.

Quality and value all in one”

I have stayed here several times and they were all wonderful experiences. The location of the hotel is excellent, situated right in between the good food of Petaling Jaya, and the wonderful shopping in Kuala Lumpur. For the price, the rooms and facilities are top notch and the beds are very comfortable. Bravo Eastin!

First Class hotel with Luxury and Pleasant stay”

I would liek to share my experience over the 2 days 1 night stay in Eastin Hotel Petaling Jaya. I am really satisfied and thumb up with the service provided by the hotel and the staff. The courtesy of the staffs have served me a great time when i doing check-in as i book this hotel from Agoda and forget to print out the hotel voucher which is a must for them to keep a copy. However, they still proceed for me to check in and provide me solution by sending them the voucher by email with patient. This is the service that should cultivate by regradless of range of hotel. Hotel should provide solution for their stayer instead of giving a strict word that cannot then ignore. For sure, i will continue to stay in Hotel in future and recommend to my friends. Overall is perfect but there is some improvent need to be made on the basement car park B3. My girl friends said that the car park in B3 was dark and too dangerous for a lady to walk to the lift door.i Think should install more brighter lamp or patrol security.

city hotel with convenient ”

it was for a production job, so it is important I stay in a place which is closer to Kuala Lumpur & Selangor. the hotel restaurants provide great variety of cuisines however it is a bit pricy, so just get a cab to local restaurants & food court in Petaling Jaya to start your adventure! overall, good hotel for the location & easy access.

Best for Families Looking for a Quiet Getaway”

From check in to check out, everything was perfect. Room was ready when we arrived, a major plus when you are traveling with tired and cranky children. We got a 2bedroom Family Room, a luxury these days. Mind you, hotel is situated in a quiet residential/business area, by the freeway, which is actually a plus since you don’t have to deal with the traffic of KL Central. A short walk to the MTR , which makes getting around so much faster. For food, hotel has 3 restaurants and 24hr room service. A bit more expensive definitely as opposed to dining outside, but still very affordable compared to Hotels in Central. But we relied mostly on GRAB for food deliveries and transportation. The variety of local food available on GRAB delivery is astounding, and affordable, a typical meal for us 5 would cost only about 50-60 ringgit, delivered within 20-30 minutes to the hotel lobby. Grab rates for going to central and surrounding areas cheap as well, cheaper than getting one from KLLC. Hotel service is fantastic, all requests tended to promptly. Over all, Eastin Hotel delivered on all fronts. Comfort, location, and ambience. No rowdy mainland chinese tour groups here! A major plus! Lol

Great location with comfortable room”

Eastin hotel is always my first choice when I am on business trip to Kuala Lumpur as it is within walking distance to the work place. The hotel also provide free shuttle bus service to other areas such as Mid Valley Mall and Bangsar if I need to go there. Otherwise, it is also still cheap to take a cab out from the hotel. The room is comfortable and has free wifi. Overall, it is a very pleasant stay.

Room is nice, reception service very bad! ”

It was a short trip, weekend stay in Eastin hotel. Room are nice, clean, and comfortable. They have a very nice dim sum in the chinese restaurant. Everything in this hotel are great. But service from reception and housekeeping needs improvement! Reception team did not offer polite and warm service. They don't seems to try to solve problem at all! Housekeeping and room service insisted to clean my room and check my mini bar although I did show DO NOT DISTURB sign. When we left the room in the afternoon we called to inform house keeping that we are leaving the room and they may come for cleaning. We come back to the room around 3pm, found out nobody did come back to clean the room so we give another call and left for shopping again. We came back midnight, room was still not clean at all. On our last day, we called to reception requested a late check out at 5pm. The male staff said: 'What? 5pm? We have to charge you for that you know?' We told them we are fine, so we got out late check out. When I came back to the hotel after lunch, found out our key can't access to our room. We went back to the reception, the male front office staff got me another new key card, with no smile, no explanation, no eye contact at all! We requested taxi to the bus terminal. When we were waiting at the driveway as we were told. No taxi was arrange. We informed them an hour advance so they could do arrangement. But none of the staff did arrange for us. After we got upset and approached the team again to ensure we can leave here to catch our bus on time. we were waited 30 mins for last minute arrangement and nearly miss our bus. To Eastin Hotel, please provide training to your team in how to use proper verbiage in communication. They definitely do not represent as a 4 stars standard. But your F&B team did a very great job. They are much more enthusiastic and helpful.

Convenient location, for business travellers.”

I have stayed at Eastin Hotel a few times, and each time, the service is efficient and speedy. What I like best about the hotel is its location, for business travellers in Petaling Jaya, it is ideally located (situated between PJ and Kuala Lumpur) and because it is not situated in main shopping areas such as Bukit Bintang, it is not noisy. The rooms are spacious and clean, and the dining offered (Chinese and Japanese) are good.

Lovely hotel with Huge rooms”

Checked into Eastin Hotel after a long bus ride from Singapore to Kuala Lumpur. Check-in was rather slow as they required me to move over to the business centre to print out the agoda voucher which I told them that I had in my email account. Eventually, the service staff at the counter allowed me to send them a copy via email using my laptop. It was abit of a hassle but nonetheless a small hiccup. The king sized beds were huge for a small sized solo traveller like myself. The lounge had comprehensive beverage options (alcoholic-non alcoholic). The coffee was fantastic and was my daily drink throughout the rest of my stay there. The only issue was that Eastin Hotel is located a fair bit of distance from the city centre. Tourists looking for abit of shopping should visit the 1 Utama Shopping Centre nearby.

Good getaway from the city and traffic jam”

The rooms are clean and new as the hotel is newly refurbished. As a business traveler,I chose this hotel as it is situated at a strategic location. It is away from the bustling city life and the Kuala Lumpur jam as it is in Petaling Jaya.

Nice hotel and lovely friendly service”

I was very impressed by the well mannered and friendly staff throughout my stay at Eastin. The room was spacious and comfortable. It was nice to have bottled drinks placed and replaced in the room. The meal served in the hotel restaurant was tasty and service was excellent. I would stay at the Eastin if I am Kuala Lumpur again.

Good business hotel in a peaceful and clean env”

stayed in this hotel for a couple of weeks and i must say this hotel is best for business trips specially if your office is at the damansara/petaling jaya area. they have in-room internet, an office desk and a work lamp; perfect for extended working hours at the hotel. the lcd tv is big and with hdmi so it is also pefect for bum movie time. the pillows and bed are incredibly comfortable and big. the quality of sleep i got here was just awesome. the view, not much of anything but it is definitely quiet here. the restaurants below were kinda expensive though, except maybe for the buffet they offer which is quite a value for its price (50% off for guests). i tried the chinese restaurant at the lobby and it caused me for a roasted pork and powdered watermelon juice - for me, it is overpriced. the swimming pool and gym were oddly located at the 2nd floor and it was small but it is perfect for relaxing since there was nobody around. before i stayed here i've read bad reviews about the staff but i didn't really notice it. except for one instance when i called guests services - i forgot what was it about but the person on the other side on the phone was laughing and talking to somebody in the middle of our conversation. anyway, that is just only one instance all the staff were nice to me specially the room service guys. all-in-all a good business hotel in a peaceful and clean environment.

Great base”

Located near to shopping area and highway. Ample parking is available for free. Rooms are comfortable and modern. Great base for exploring Kuala Lumpur and Petaling Jaya. Highly recommended and will stay again.

5star staff excellent service”

Made a mistake in my agoda booking. Eastin FO staff adjusted with no pointing of blame while i called Agoda who were fast in sorting it out. A’halya AMgr upgraded my mother and I. She made my mother 84yrs. very happy as we were one of the first guests of Eastin whn they started. The room was beautiful with an ensuite where the rest of her grandchildren could sit for Hours chatting with her. Great memories! Thank you ever so much. The housekeeping, concierge and cafe staff were ever so pleasant, friendly and efficient. The gym was excellent and pool clean. The food sumptious. We kiterally orderd almost everything from the menu as we were a big group and there were only emoty plates and big smiles. Fortunately place was quiet so we did not have to worry abt smokers which is the one BIG problem of Eastin. Even the room corridors smelt of smoke in the early morning. Upsetting. Otherwise we love this hotel.

Great Location Great Value”

Eastin Hotel is located at a very strategic location that is easy to access from Kuala lUmpur or Petaling Jaya. It is good for business stay especially it provide free internet access. The restaurant served good food and lounge with good environment.