Eastin Hotel
Deluxe King - Bed Eastin Hotel
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7.8
Very good
23.7% this month
/10
(7421 reviews)See what guests said
See map
7.5
Very good
Location rating score
Very good location
Parking
FREE
  • Phileo Damansara MRT Station370 m
  • Civil Service KGPA Golf Club480 m
  • Shalini Ganendra Fine Art780 m
  • Kuala Lumpur Golf & Country Club1.15 km
  • Bukit Kiara Equestrian1.57 km
  • Galeri Seni1.75 km
  • UMMC1.83 km
  • TTDI Train Station1.93 km
  • Tropicana City Mall2.09 km
  • Taman Tun Market2.14 km
  • Free Wi-Fi

    Eastin Hotel

    13, Jalan 16/11, Petaling Jaya, Kuala Lumpur, Malaysia, 46350 - See map
    "Checked into hotel and was entertained by Michelle is a great worker and treat us very nicely and kind would love to come again and hopefully we'll..."
    Azli - November 12, 2017
    Exceptional reputation
    Recommended by 93% of guests
    Excellent cleanliness
    8.2 rating for cleanliness
    • 390 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 140 times | 11 travelers are looking at this property right now

    Property ranking|Compared to 13,261 Kuala Lumpur properties
    See all rankings
    Room comfort score
    8.1/10
    Cleanliness score
    8.2/10
    Review score - United States
    7.8/10
    Service score
    8.0/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Value for money7.9
    Distance to city center8 km
    Location rating7.5
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport10.1 km

    Rooms available at Eastin Hotel

    8.1
    Excellent
    Room comfort & quality
    Eastin Deluxe
    Eastin Deluxe
    ...
    • Room size: 74 m²/797 ft²
    • City view
    • 1 king bed
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    Deluxe King
    Deluxe King
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Deluxe King
    Executive Deluxe King
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Family Suite
    Deluxe Family Suite
    ...
    • Room size: 74 m²/797 ft²
    • Shower and bathtub
    • 2 single beds and 1 queen b...
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    Deluxe Hot Deal
    Deluxe Hot Deal
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    KL City GP Adrenaline Break
    KL City GP Adrenaline Break
    ...
    • Room size: 37 m²/398 ft²
    Enter dates to see prices
    Club Deluxe
    Club Deluxe
    ...
    • Shower and bathtub
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Shower and bathtub
    Enter dates to see prices
    Executive Deluxe
    Executive Deluxe
    ...
    • Shower and bathtub
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Eastin Hotel?

    Check-in at Eastin Hotel starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Eastin Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Eastin Hotel?

    Getting to Eastin Hotel from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 180 MYR. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by Eastin Hotel. If you would like to drive to Eastin Hotel, a car park is available onsite. Convenient parking options including valet parking are also offered at the property. You can travel around in Kuala Lumpur easily with taxi service provided by the property.

    Is breakfast offered at Eastin Hotel?

    Buffet breakfast is offered at Eastin Hotel. Breakfast is included with all room types, free of charge for all guests.

    What are my dining options at Eastin Hotel?

    Eastin Hotel has many in-house restaurants for hungry guests to dine-in. Swez Brasserie, Ee Chinese Cuisine and Eyuzu Japanese Cuisine offer an extensive range of cuisines including Japanese, Chinese, Asian and international. You can also delight yourself with their tasteful buffet menu option.

    Can special events be hosted at Eastin Hotel?

    Special events such as weddings may be hosted at Eastin Hotel. The property has indoor venues that can hold up to 850 people. In-house planning and in-house catering services are offered to help your event go smoothly.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Eastin Hotel?

    On-site venues and convenient event services make Eastin Hotel an ideal choice for hosting events such as meetings and conferences. The business venues at Eastin Hotel can hold up to 100 people. An extensive range of facilities and services including audio-visual equipment and Wi-Fi is available to help make your business event a successful one.
    Interested in hosting a business event? Let Eastin Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Eastin Hotel?

    Designated smoking areas are provided at Eastin Hotel for guests who smoke. There are both smoking and non-smoking floors available at Eastin Hotel. Simply indicate your preference when booking on Agoda, and Eastin Hotel will place you on the requested floor type.

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    What people love about Eastin Hotel

    • 10.0
      Exceptional

      "Best service."

      Shahrir A.

      |

      December 9, 2017

    • 6.4
      Good
      Staff 

      "The hotel staff are very friendly."

      AU

      |

      April 27, 2018

    • 8.0
      Very good
      Staff 

      "Near to MRT station (400m), staff is very attentive and friendly."

      darren

      |

      October 13, 2018

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    More about Eastin Hotel

    More about Eastin Hotel

    8.4
    Excellent

    "Huge room with living area, staff very responsive to request..."

    Ang

    |

    December 27, 2018

    An overview

    Show less

    What they offer

    7.2
    Very good

    "Overall, still quite good."

    Ashley

    |

    January 7, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Asian
    Continental
    Halal

    Nearby restaurants

    American cuisine
    American cuisine
    McDonald's
    2.3 km American
    The Daily Grind
    2.9 km American, Bar, Pub
    Giegit's Western
    3.8 km American, European, Mexican
    Asian cuisine
    Asian cuisine
    Sri Ayutthaya Thai Retaurant
    2.1 km Asian, Halal, Thai
    Hifdzan Islamic Kitchen
    2.1 km Asian, British, Malaysian
    Du Viet Vietnamese Restaurant, Kuala Lumpur
    2.6 km Asian, Vietnamese
    Chinese cuisine
    Chinese cuisine
    House Of Tang
    2.3 km Chinese
    Restoran Berjaya
    2.9 km Chinese, Indonesian
    HSBC - Hot & Spicy Bangsar Cuisine
    3.2 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Eastin Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (7421)Booking.com Reviews (824)
    7.8
    /
    10
    Very good
    23.7% this month
    Cleanliness8.2
    Facilities7.8
    Location7.5
    Room comfort and quality8.1
    Service8.0
    Value for money7.9
    Rating
    9+ Exceptional (847)
    8-9 Excellent (1085)
    7-8 Very Good (2153)
    6-7 Good (763)
    <6 Below Expectation (665)
    Time of the year
    Mar - May (1398)
    Jun - Aug (1553)
    Sep - Nov (1186)
    Dec - Feb (1376)
    All guests (7421)
    All room types
    All languages
    Showing 5513 verified guest comments
    12345
    10.0
    Exceptional
    Alfian from Malaysia
    Family with young children
    Stayed 1 night in July 2019

    Exceptional service that no other hotel can do”

    Pros: Every team member of the hotel will ensure that our stay there perfect. Clean toilet, room, hallway, elevators and even parking. I bet no other hotel can do like eastin do. 10 out of 10. Cons (not hotel-wise): be very patient with the traffic congestion outside the hotel especially during peak hours. Suggested to take MRT or ride sharing.

    Reviewed July 09, 2019

    Dear Alfian, Thank you for staying with us at Eastin Hotel recently and for taking the time to feedback on your experience. Your kind words,I thank you and have been shared with our teams and we strive to improve and develop at all times keeping our 'Service from the Heart' mentality throughout all our staff. The traffic can be a tad delaying at certain times in the day and you are right the MRT which is close by is the way to go. Once again thank you and I hope to welcome you to Eastin once again in the near future and wish you a great week ahead. Kind Regards Andrew General Manager

    Responded July 11, 2019
    Eastin Hotel
    8.4
    Excellent
    Christopher from Malaysia
    Solo traveler
    Executive Deluxe King
    Stayed 1 night in July 2019

    Excellent”

    The TV screen resolution was very bad, with grainy and blurry images on all TV channels. For an executive deluxe room, I expected better.

    Reviewed July 22, 2019

    Dear Christopher, Thank you for staying with us recently at Eastin Hotel and taking the time to let us know about your experience. My apologies in regarding the Tv signal and strength and rest assured this has been addressed by our team to ensure that in the future this is improved. I do hope you will give us another opportunity in the future to show our hotel in a better light and hope I can welcome you at that time. Once again thank you and have a great week ahead. Kind Regards Andrew General Manager

    Responded July 25, 2019
    Eastin Hotel
    9.2
    Exceptional
    WINNIFRED from Singapore
    Group
    Deluxe Twin
    Stayed 2 nights in May 2019

    Wonderful ”

    This was our second stay and we were happy to see the hotel has been well maintained. We had a lovely room with a nice view on the 15th floor. Jennifer who checked us in and out swiftly and effortlessly was always polite, cheerful and quick to assist us with regard to our queries and personally attended at our room when we had a problem with the safe. The location of the hotel at Petaling Jaya is great as it is not in a crowded area but right next to the train station with access to practically anywhere else in Kuala Lumpur, without having to get stuck in a jam at peak periods if driving. The staff at the hotel was always polite, courteous and smiling. Lovely hotel. Will definitely return.

    Reviewed June 05, 2019

    Dear Winnifed, Thank you for taking the time to review us here at Eastin Hotel and your feedback and comments are very much appreciated.We as a hotel value all comments as they assist us to develop and improve in all our facilities and services.To have the MRT station so close which was something which is fantastic news allowing all our guests to enjoy and relax with us yet go into all the major attractions and shopping easily.You are right far easier than driving in a big city. Thank you for your kind words regarding our staff and all your comments have been shared and we feel proud of each member as we believe in 'Service from the Heart' Once again thank you for staying with us and we hope that we can have the honour of welcoming you once again in the near future. Wishing you a great week ahead. Kind Regards Andrew General Manager

    Show more
    Eastin Hotel
    10.0
    Exceptional
    Zuhairah from Malaysia
    Business traveler
    Stayed 1 night in July 2019

    A very convenient hotel”

    Staff at the reception desk was very helpful

    Reviewed July 17, 2019

    Dear Zuhairah, Thank you for staying with us recently and for taking the time to let us know how your stay at Eastin Hotel went. Thank you for your kind words about our front desk team and will share with them your feedback. We hope to welcome you once again in the near future. Kind Regards Andrew General Manager

    Responded July 25, 2019
    Eastin Hotel
    9.6
    Exceptional
    Sukhjit from Malaysia
    Solo traveler
    Deluxe Twin
    Stayed 2 nights in February 2019

    Comfy bed attentive staff”

    Glad hotel doesnt allow smoking indoors anymore. Yea!!! Room nice but quilt cover was stained immediately was replaced once informed. Bathroom clean but had a musty smell. May be the ceiling boards. Restaurant food delicious.

    Reviewed February 04, 2019
    9.2
    Exceptional
    Jones from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 1 night in December 2018

    Nice Hotel”

    Overall are nice but only the location is slightly out of the hot spot area of KL. Anyway, grab cars are easier nowadays and Mrt station only 5 min walk away. Will strongly recommend who looking for 5 star hotel with the best rate. One more thing to highlight is the breakfast that really make your day, the varieties and the quality of foods damn nice.

    Reviewed January 28, 2019
    4.8
    Ziteng from Singapore
    Business traveler
    Deluxe Twin
    Stayed 4 nights in July 2019

    Service excellent but”

    Service staff level is excellent but the hotel is getting really old. Thus, everything is rundown and abit of the “old” smell.

    Reviewed July 13, 2019

    Dear Ziteng, Thank you for choosing us for your recent stay in KL and appreciate you taking the time to feedback to us on your experience. My apologies on the below expectations you encountered during your time with us and rest assured we are focusing on various aspects of the facilities to bring forward and uplift. We hope you will consider staying with us in the future and thank you for the opportunity,wishing you a great week ahead. Kind Regards Andrew General Manager

    Responded July 19, 2019
    Eastin Hotel
    8.4
    Excellent
    SOH from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in July 2019

    convenience”

    good location and clean

    Reviewed July 10, 2019

    Dear SOH, Thank you for taking the time to review your recent stay at Eastin Hotel and your feedback is appreciated. We hope to welcome you once again in the near future,wishing you a pleasant week ahead. Kind Regards Andrew General Manager

    Responded July 19, 2019
    Eastin Hotel
    8.0
    Excellent
    mohammad from Saudi Arabia
    Business traveler
    Deluxe Twin
    Stayed 5 nights in June 2019

    Very good”

    the spa it's not good it's for anything except massage

    Reviewed June 27, 2019

    Dear Mohammad, Thank you for staying with us recently at Eastin Hotel and for your feedback in regarding the spa which we will review. We do hope in the future we have the opportunity to welcome you once again to Eastin Hotel and wish you a good week ahead. Kind Regards Andrew - General Manager

    Responded July 02, 2019
    Eastin Hotel
    8.8
    Excellent
    Lynn from Singapore
    Business traveler
    Deluxe King
    Stayed 1 night in June 2019

    Great value for a business hotel”

    Was there for a business trip in PJ. You’ll probably still have to use Grab/taxi since it’s not immediately near an MRT station, but depending on where you want to go, it’s not a bad option. Rooms were clean and comfortable with decent amenities. The diversity of restaurants was a pleasant surprise - western, Chinese, Japanese, and local.

    Reviewed June 15, 2019

    Dear Lynn, Thank you for staying with us recently and for taking the time to review and feedback on your experiences. Our connectivity after the addition of the MRT station is a big plus to all guests as can get around the city quickly and faster than even taking a Grab but that is still a good option. I thank you for your kind words regarding the property itself and the restaurants and do hope we can welcome you again in the future,have a great week ahead. Kind Regards Andrew General Manager

    Responded July 05, 2019
    Eastin Hotel
    7.6
    Very good
    Mandha from Malaysia
    Business traveler
    Stayed 2 nights in May 2019

    Overall was good, hospitality service wasn't lower than expected ”

    While I just arrived the hotel, bell mans were helpful. However front desk staff wasn't very friendly. They do not smile and gave me wrong instructions of the key cards access, which supposed to use for lift (written on card - Room access) was suppose to just used to slot into the card holder for electricity in the room. When I called up due to unable to accessed into my room (when I was carrying my luggage) I asked them to come to my room and help me out for the key, they asked me to come down. When I reached to the lobby, there were more than 5 staffs standing behind the front desk chit chatting rather than help me out. End up only because the key card was not use in the right ways, and i just came down for nothing. However the facilities and rooms were clean and hotel itself was comfortable.

    Reviewed May 28, 2019

    Dear Mandha, First of all please accept my sincere apologies for the lack of attention and assistance provided during your stay with us recently. It is not our normal standard of high service quality and 'Service from the Heart' which we pride ourselves in at Eastin Hotel. Your comments have been shared with our front office team and each aspect has been briefed where things should have been done better to ensure that future guests do not encounter these issues. To smile and be friendly is a key part to our hotel and in this case we failed badly towards yourself. I thank you for your feedback and once again my apologies on the less than perfect stay you experienced. I do hope in the future you may consider us once again when you visit KL and give us the opportunity to show that this is not a normal practice. Wishing you a pleasant week ahead Kind Regards Andrew General Manager

    Show more
    Eastin Hotel
    8.0
    Excellent
    daniel from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in January 2019

    pillow got sweat smell.”

    i always stay at eastin when i come to KL. but this time i can say.. the pillow got sweat smell.. so disgusting... i was back to room in midnight. was too tire to complain. if not i will complain to change the room.

    Reviewed January 27, 2019
    8.4
    Excellent
    Chang from Malaysia
    Business traveler
    Stayed 1 night in January 2019

    Good hotel with great breakfast”

    Room was large and clean. I like the gym and swimming pool. Buffet breakfast was great, many choices of foods and they are tasty. The hotel is about 800m walk to the MRT station. Staying guest gets free parking.

    Reviewed January 23, 2019
    8.4
    Excellent
    Mike from Malaysia
    Solo traveler
    Deluxe King
    Stayed 1 night in December 2018

    I Doubt the Intention of House Keeping at 10.10am?”

    The front desk Staff was nice but the House Keeping guy was terrible! I have extended for my late check out till 1pm and I was grateful that the front desk people had arranged that for me. However, I was shocked that there was a man opened my door for "House Keeping" at 10.10am while I was still sleeping. I was going to check out at 1pm and there was not need to clean up the room before that. I was wondering what was his intention for that? I hope the hotel can seriously look into their SOP on this.

    Reviewed December 07, 2018
    8.0
    Excellent
    Stefan from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in June 2018

    Base for a Night Out”

    We used this hotel as a base in order to attend an event just up the road. The value for money was great and the facilities were superlative (Gym / Pool). As we didn't make much use of the other facilities / restaurants etc, we can't comment on that. However, if we had another event in the area, we would likely go back to Eastin.

    Reviewed October 31, 2018
    9.6
    Exceptional
    Siow from Malaysia
    Couple
    Executive Deluxe King
    Stayed 1 night in September 2018

    Maintained at Top Class”

    My previous stay at this hotel was 6 years ago and I went again, was surprised that it was still very well maintained. Cleanliness and Comfort were at the top level. The in-room dining menu was very reasonably priced with many great options. The staffs were all very friendly with smiley faces all the time. I have felt very welcome here and definitely will recommend to everyone that would like to stay near all popular places such as Bangsar, Mid Valley, 1 Utama, KL City, Damansara and more.

    Reviewed September 20, 2018
    9.2
    Exceptional
    Jennifer from Singapore
    Family with young children
    Executive Deluxe King
    Stayed 1 night in September 2018

    Spacious rooms”

    though we only stayed there for 1n. , we had a good stay. The room was spacious enough for my toddler to walk and run around. It was very clean. Room service was fast and staffs attend to our service very well and very efficient. I really don't mind staying there again. Pro's - Polite and nice staff - Fast service Con's - Room Service food did not meet our expectation - View from our room was nothing but houses, though requested for a city view

    Reviewed September 04, 2018
    2.0
    AARON from Malaysia
    Couple
    Executive Deluxe King
    Stayed 1 night in July 2019

    PATHETIC”

    Change your hotel policy.... if a booking is made and the date is wrong... you should allow changes..... it’s not something done on purpose... the fact that you declined and refused to consider is pathetic.... WILL NEVER EVER RECOMMEND TO ANYONE THAT O STAY HERE

    Reviewed July 09, 2019

    Dear Aaron, My sincere apologies in regards you experience with us at Eastin Hotel and fully understand why you are very upset and angry regarding the policies you encountered. It is our driving service to ensure the guest is assisted and helped in all ways we possibly can to ensure that they experience a positive reflection of the hotel while with us,in this case it seemed to go in the opposite direction.It would be appreciated to talk further if possible and look to resolve this matter directly,I will be bring also to Agoda to ascertain all which went wrong. Once again my apologies and I do hope we can talk soon. Kind Regards Andrew General Manager

    Responded July 25, 2019
    Eastin Hotel
    9.2
    Exceptional
    Chee from Malaysia
    Family with teens
    Deluxe Twin
    Stayed 2 nights in March 2019

    Consistently Excellent Experience”

    Still impressive after more than 6 times staying in Eastin Hotel at PJ.

    Reviewed July 19, 2019

    Dear Chee, Thank you for staying recently with us at Eastin Hotel and for taking the time to review and comment on your experience.Your kind words are appreciated and we will continue to strive to not just meet but to exceed expectations in the future,we hope to welcome you again in the near future. Thank you and have a great week ahead. Kind Regards Andrew General Manager

    Responded July 27, 2019
    Eastin Hotel
    7.2
    Very good
    Ho from Singapore
    Business traveler
    Deluxe Twin
    Stayed 1 night in June 2019

    Ok for short stay”

    Only stayed for one night and breakfast was ok.

    Reviewed July 11, 2019

    Dear Ho, Thank you for staying with us recently at Eastin Hotel and your feedback is appreciated and do hope to welcome you once again in the future. Kind Regards Andrew General Manager

    Responded July 19, 2019
    Eastin Hotel
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    • Very good location
    • Mid Valley Mega Mall
    • Phileo Damansara MRT Station is within 0.37 km