Eastin Hotel

Eastin Hotel

13, Jalan 16/11, Petaling Jaya, Kuala Lumpur, Malaysia, 46350
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Deluxe King Eastin Hotel
Deluxe King
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    Lobby Eastin Hotel
    Swimming pool [outdoor] Eastin Hotel
    Fitness center Eastin Hotel
    Deluxe King Eastin Hotel
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    Exterior view Eastin Hotel

    Guest reviews

    7.8
    Very good
    /10
    (7177 reviews)See what guests said
    10.0
    Exceptional

    "Big room, toilet was super clean."

    Muhammad S.

    -

    December 17, 2018

    8.2
    Excellent cleanliness
    Recommended by 92% of guests

    Property highlights

    Things you'll love

    • 370 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!

    Last booked 6 hours ago | 7 travelers are looking at this property right now

    Very good
    Location
    7.5
    See map
    Very good location
    Nearby
    Popular
  • Phileo Damansara MRT Station370 m
  • Civil Service KGPA Golf Club480 m
  • Shalini Ganendra Fine Art780 m
  • Kuala Lumpur Golf & Country Club1.15 km
  • Bukit Kiara Equestrian1.57 km
  • Galeri Seni1.75 km
  • UMMC1.83 km
  • TTDI Train Station1.93 km
  • Tropicana City Mall2.09 km
  • Taman Tun Market2.14 km
  • Value for money7.9
    Distance to city center8 km
    Location rating7.5
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport10.1 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Eastin Deluxe
    Eastin Deluxe
    ...
    • Room size: 74 m²/797 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Deluxe King
    Executive Deluxe King
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Hot Deal
    Deluxe Hot Deal
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Family Suite
    Deluxe Family Suite
    ...
    • Room size: 74 m²/797 ft²
    • Shower and bathtub
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
    • Room size: 74 m²/797 ft²
    • Shower and bathtub
    Enter dates to see prices
    Double Or Twin Deluxe Executive
    Double Or Twin Deluxe Executive
    ...
    • Room size: 55 m²/592 ft²
    • Shower
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
    • Room size: 37 m²/398 ft²
    • Shower
    Enter dates to see prices
    KL City GP Adrenaline Break
    KL City GP Adrenaline Break
    ...
    • Room size: 37 m²/398 ft²
    Enter dates to see prices
    Have a question for Eastin Hotel?

    What people love about the property

    • 9.2
      Exceptional

      "this is still a good place for business trip as my branch office is just next to it."

      Jannie

      |

      December 7, 2018

    • 8.0
      Very good

      "Overall is good value of money"

      Fatin A.

      |

      March 26, 2018

    • 10.0
      Exceptional

      "Best service."

      Shahrir A.

      |

      December 9, 2017

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    More about Eastin Hotel

    More about Eastin Hotel

    8.4
    Excellent

    "Huge room with living area, staff very responsive to request..."

    Ang

    |

    December 27, 2018

    An overview

    Show less

    What they offer

    6.4
    Good

    "The hotel look nice and clean."

    Varatharajan

    |

    December 25, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    McDonald's
    2.3 km American
    The Daily Grind
    2.9 km American, Bar, Pub
    Giegit's Western
    3.8 km American, European, Mexican
    Asian cuisine
    Asian cuisine
    Sri Ayutthaya Thai Retaurant
    2.1 km Asian, Halal, Thai
    Hifdzan Islamic Kitchen
    2.1 km Asian, British, Malaysian
    Du Viet Vietnamese Restaurant, Kuala Lumpur
    2.6 km Asian, Vietnamese
    Chinese cuisine
    Chinese cuisine
    House Of Tang
    2.3 km Chinese
    Restoran Berjaya
    2.9 km Chinese, Indonesian
    HSBC - Hot & Spicy Bangsar Cuisine
    3.2 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (7177)Booking.com Reviews (827)
    7.8
    /
    10
    Cleanliness8.2
    Facilities7.8
    Location7.5
    Room comfort and quality8.1
    Service8.0
    Value for money7.9
    Provided by verified guests of Agoda
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    All guests (7177)
    All room types
    Showing 5467 verified guest comments
    12345
    8.8
    Excellent
    Alya from Malaysia
    Solo traveler
    Deluxe King
    Stayed 1 night in March 2019
    Very friendly and efficient staffs”
    The hotel is clean, security is great. All their staffs from the director to the housekeepers are very polite and friendly. Foods are good especially their pastries. Room is well equipped and very comfortable.
    Reviewed March 03, 2019
    7.2
    Very good
    chan from Malaysia
    Couple
    Deluxe King
    Stayed 3 nights in February 2019
    Excellent experiences ”
    Before writing my review, firstly, I would like to apology to the lady who processing my check out on dated 25th Dec 2018 for the issue happened as for my kind of loud manner as some issue and miscommunication occur. On dated 7th Feb 2019, i checked in back to Eastin Hotel and the hotel management was apologies for the internal miscommunication towards me by upgrading the hotel room with a apology card. And also kept the cooler pad which missed during my Christmas stayed. From here, trust and secure built as they do care their customers first.
    Reviewed February 25, 2019
    Dear Chan, Thank you for your kind words and sharing of your experience with us and appreciate very much all your feedback and comments. We pride ourselves in 'Service from the heart' which is something we strive to achieve with every aspect of our hotel facilities and services. I thank you so much and have shared your words with all our teams ,I look forward to meeting and welcoming you in the near future to Eastin. Have a fantastic week ahead Kind Regards Andrew General Manager
    Responded April 01, 2019
    Eastin Hotel
    2.4
    Myo from Japan
    Business traveler
    Deluxe Twin
    Stayed 5 nights in February 2019
    Very bad Hotel”
    It shows 5 stars hotel but I think reality is only one star. The staffs are very rude and the hotel cannot provide good service. I remember one of the staff name, her name is Jennifer and she is very rude. I really disappointed Eastin Hotel.
    Reviewed February 22, 2019
    9.6
    Exceptional
    Sukhjit from Malaysia
    Solo traveler
    Deluxe Twin
    Stayed 2 nights in February 2019
    Comfy bed attentive staff”
    Glad hotel doesnt allow smoking indoors anymore. Yea!!! Room nice but quilt cover was stained immediately was replaced once informed. Bathroom clean but had a musty smell. May be the ceiling boards. Restaurant food delicious.
    Reviewed February 04, 2019
    8.0
    Excellent
    daniel from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in January 2019
    pillow got sweat smell.”
    i always stay at eastin when i come to KL. but this time i can say.. the pillow got sweat smell.. so disgusting... i was back to room in midnight. was too tire to complain. if not i will complain to change the room.
    Reviewed January 27, 2019
    8.4
    Excellent
    Chang from Malaysia
    Business traveler
    Stayed 1 night in January 2019
    Good hotel with great breakfast”
    Room was large and clean. I like the gym and swimming pool. Buffet breakfast was great, many choices of foods and they are tasty. The hotel is about 800m walk to the MRT station. Staying guest gets free parking.
    Reviewed January 23, 2019
    8.0
    Excellent
    Mohd from Singapore
    Couple
    Executive Deluxe King
    Stayed 1 night in July 2018
    Large room for the price”
    We booked the Executive King room which has a very large bathroom with separate tub and shower area. The room has a lounge area with sofa which is suitable for a small gathering in the room for a chat or game. Located in a business area near Bangsar and Bandar Utama, the hotel is best for travellers with cars. There is an MRT station (Phileo Damansara) nearby which one can take to go to the 1 Utama shopping centre and KL Sentral.
    Reviewed December 26, 2018
    8.4
    Excellent
    Mike from Malaysia
    Solo traveler
    Deluxe King
    Stayed 1 night in December 2018
    I Doubt the Intention of House Keeping at 10.10am?”
    The front desk Staff was nice but the House Keeping guy was terrible! I have extended for my late check out till 1pm and I was grateful that the front desk people had arranged that for me. However, I was shocked that there was a man opened my door for "House Keeping" at 10.10am while I was still sleeping. I was going to check out at 1pm and there was not need to clean up the room before that. I was wondering what was his intention for that? I hope the hotel can seriously look into their SOP on this.
    Reviewed December 07, 2018
    8.0
    Excellent
    Stefan from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in June 2018
    Base for a Night Out”
    We used this hotel as a base in order to attend an event just up the road. The value for money was great and the facilities were superlative (Gym / Pool). As we didn't make much use of the other facilities / restaurants etc, we can't comment on that. However, if we had another event in the area, we would likely go back to Eastin.
    Reviewed October 31, 2018
    9.6
    Exceptional
    Siow from Malaysia
    Couple
    Executive Deluxe King
    Stayed 1 night in September 2018
    Maintained at Top Class”
    My previous stay at this hotel was 6 years ago and I went again, was surprised that it was still very well maintained. Cleanliness and Comfort were at the top level. The in-room dining menu was very reasonably priced with many great options. The staffs were all very friendly with smiley faces all the time. I have felt very welcome here and definitely will recommend to everyone that would like to stay near all popular places such as Bangsar, Mid Valley, 1 Utama, KL City, Damansara and more.
    Reviewed September 20, 2018
    8.4
    Excellent
    Madeleine from Malaysia
    Business traveler
    Executive Deluxe King
    Stayed 1 night in October 2018
    nice sized rooms and convenient”
    good deal from agoda! the price her eis better than booking direct and other sites
    Reviewed February 20, 2019
    9.2
    Exceptional
    jovi from Malaysia
    Couple
    Double Deluxe
    Stayed 1 night in April 2018
    Quite good ”
    Room was big and comfortable. Clean and neat also. But this area did not had any restaurant nearby. So need to drive to others place to find search for restaurant.
    Reviewed February 13, 2019
    9.2
    Exceptional
    Jones from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 1 night in December 2018
    Nice Hotel”
    Overall are nice but only the location is slightly out of the hot spot area of KL. Anyway, grab cars are easier nowadays and Mrt station only 5 min walk away. Will strongly recommend who looking for 5 star hotel with the best rate. One more thing to highlight is the breakfast that really make your day, the varieties and the quality of foods damn nice.
    Reviewed January 28, 2019
    8.0
    Excellent
    Elaine from Malaysia
    Family with young children
    Eastin Deluxe
    Stayed 1 night in January 2019
    Good 5-star accommodation”
    The rooms were clean and the people who worked there were friendly. The operators on the phone were unfriendly and unhelpful, however. We really liked the suite we stayed in and would recommend it to others, even though it did not have a kitchen (unlike the other suites in KL that we've stayed at recently). We did not like that it was right at the motorway, which made driving there a little complicated unless you're familiar with the system. The swimming pool needs a little touch up. We were given only one access card, which was inconvenient as there were 2 adults and 1 child during the stay.
    Reviewed January 15, 2019
    7.2
    Very good
    Ashley from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in January 2019
    Rooms for improvement ”
    A little dusty at the mini bar area. The kettle is quite old, where the heating element is rust. The water supply has a weird taste that even after boil still have the same taste. Perhaps, should check on the water supply. Also recently noticed that the air conditioner in the room is weaker. Overall, still quite good. Thanks!
    Reviewed January 07, 2019
    9.6
    Exceptional
    WEN from Malaysia
    Couple
    Deluxe King
    Stayed 2 nights in December 2018
    Weekend travel in Eastin PJ”
    Great hotel deal on the weekend. Good location with shuttle service provided to nearby shopping malls. LRT Station within walking distance. Great reception from the hotel staff. Abit of traffic noise from the main road.
    Reviewed January 01, 2019
    6.4
    Good
    Varatharajan from Malaysia
    Solo traveler
    Deluxe King
    Stayed 1 night in December 2018
    Nothing much to shout about”
    The hotel look nice and clean. The receptionist may need to do fast transaction, check in n check out was slow especially when i paid for room in advance. Suppose to get no smoking room, when i entered my room its smell the cigarette smell. The door have no lock n look like it was broken before and not fixed. The breakfast spread was just nice. Maybe will come back since its a bit far frm PJ town n less noise while sleeping..
    Reviewed December 25, 2018
    9.2
    Exceptional
    Jennifer from Singapore
    Family with young children
    Executive Deluxe King
    Stayed 1 night in September 2018
    Spacious rooms”
    though we only stayed there for 1n. , we had a good stay. The room was spacious enough for my toddler to walk and run around. It was very clean. Room service was fast and staffs attend to our service very well and very efficient. I really don't mind staying there again. Pro's - Polite and nice staff - Fast service Con's - Room Service food did not meet our expectation - View from our room was nothing but houses, though requested for a city view
    Reviewed September 04, 2018
    8.0
    Excellent
    David from Australia
    Couple
    Deluxe King
    Stayed 2 nights in May 2018
    Nice, clean and decent value for money ”
    We upgraded to the executive suote on 17th floor for 70RM more. There was a small fridge and a huge bathroom with bath. A nice assortment of bathroom complimentary items. Decent sized gym and a lovely looking pool. Only thing was there was so no hotel guide/room guide explaining where everything is and what floor things were on etc. Free Wi-Fi was good. Breakfast was included and had a good selection for all including western foods. I would stay here again. Bed was firm but not as bad as some in Malaysia where hard beds seem common.
    Reviewed May 13, 2018
    8.8
    Excellent
    Burton from Malaysia
    Business traveler
    Deluxe King
    Stayed 1 night in February 2018
    Thanks Dinendra but weakness can be improved”
    Great thanks to Dinendra (front line) for taking care of us. The weakest link in Eastin is the front line staff (except the aforementioned Dinendra) in terms of their service proficiency, especially for frequent returning customers. They ask for the same details of the customer when it should be recorded in their system from the first visit which degrades the credibility of the hotel. It makes the check-in process much longer. The rest of the hotel is run very well. despite its age. Good location, reasonable pricing, good cleanliness, good housekeeping services, good room service. So, improve on your weakest link and I’m sure that you’ll grow your loyal customer base. Overall, well done Eastin and the people whom we’ve praised.
    Reviewed May 12, 2018
    12345
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    Eastin Hotel
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    • Very good location
    • Mid Valley Mega Mall
    • Phileo Damansara MRT Station is within 0.37 km