Eastin Hotel
Eastin Hotel
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8.0
Very good

"Decent sized gym and a lovely looking pool."

David

|

May 13, 2018

Deluxe King - Guestroom Eastin Hotel
Deluxe King - Guestroom
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Lobby Eastin Hotel
Lobby
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Fitness center Eastin Hotel
Fitness center
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Fitness center Eastin Hotel
Fitness center
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See map Eastin Hotel
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Very good
Location
7.5
See all 36 photos Eastin Hotel
See all 36 photos
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What guests are saying:
The wifi was really fast eventho we had to log in the wifi on a daily baisis.
Osama from Brunei Darussalam
Family with teens
Kindly provide prayer mat in the room.if possible it is much better if the hotel don’t put any liquor in the chiller.
Siti from Malaysia
Family with young children
nice and clean room. comfy bed.
Law from Malaysia
Business traveler
spacious and clean room...but there are some staff in the cafe are rude. need to improve the quality of their service
Pei from Malaysia
Business traveler
room is nice and clean, staff are very polite and helpful
Pooi from Malaysia
Family with young children
Kebersihan keseluruhan bilik dijaga rapi . Bathtub is big. So comfortable . But please avoid put any alcohol in minibar for a muslim room 😢
nurhaziqah from Malaysia
Couple
good hotel that excel in service, superb location .. will come back
Choo from Malaysia
Family with young children
Exceptionally comfortable stay! Staff were helpful, courteous and professional. Highly recommended
Dominic from Malaysia
Couple
Staff attitude was excellent. Room value for money
Law from Malaysia
Business traveler
Very good
From 6890 reviewsSee what guests said
7.8
/
10
Excellent cleanliness
8.2
Recommended by 90% of guests
Value for money7.9
Location rating7.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport10.9 km
  • 370 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Booked 19 times since yesterday | 8 travelers are looking at this property right now
Eastin Deluxe
Eastin Deluxe
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
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Executive Deluxe King
Executive Deluxe King
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
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Deluxe Hot Deal
Deluxe Hot Deal
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 super king bed
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Deluxe King
Deluxe King
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Deluxe Family Suite
Deluxe Family Suite
...
  • Room size: 74 m²/797 ft²
  • Shower and bathtub
  • 2 single beds and 1 king be...
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Deluxe Twin
Deluxe Twin
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
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Double Deluxe
Double Deluxe
...
  • Room size: 74 m²/797 ft²
  • Shower and bathtub
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Double Or Twin Deluxe Executive
Double Or Twin Deluxe Executive
...
  • Room size: 55 m²/592 ft²
  • Shower
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Double Deluxe
Double Deluxe
...
  • Room size: 37 m²/398 ft²
  • Shower
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KL City GP Adrenaline Break
KL City GP Adrenaline Break
...
  • Room size: 37 m²/398 ft²
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Have a question for Eastin Hotel?

What people love about the property

  • 10.0
    Exceptional

    "Location is great!"

    PEI L.

    |

    April 10, 2018

  • 10.0
    Exceptional

    "Convenient location , clean room , friendly staff"

    Kok H.

    |

    April 5, 2018

  • 7.2
    Very good

    "Nice clean rooms, quiet & good serviceHad a pleasant stay."

    Eng K.

    |

    March 30, 2018

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More about Eastin Hotel

More about Eastin Hotel

10.0
Exceptional

"Awesome superb honeymoon decoration."

Nabil A.

|

April 12, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
McDonald's
2.3 km American
The Daily Grind
2.9 km American, Bar, Pub
Giegit's Western
3.8 km American, European, Mexican
Asian cuisine
Asian cuisine
Sri Ayutthaya Thai Retaurant
2.1 km Asian, Halal, Thai
Hifdzan Islamic Kitchen
2.1 km Asian, British, Malaysian
Du Viet Vietnamese Restaurant, Kuala Lumpur
2.6 km Asian, Vietnamese
Chinese cuisine
Chinese cuisine
House Of Tang
2.3 km Chinese
Restoran Berjaya
2.9 km Chinese, Indonesian
HSBC - Hot & Spicy Bangsar Cuisine
3.2 km Chinese

What they offer

8.0
Very good

"Good location, good staff, and good facilities."

theam K.

|

April 28, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (6890)Booking.com Reviews (855)
7.8
/
10
Cleanliness8.2
Facilities7.8
Location7.5
Room comfort and quality8.1
Service7.9
Value for money7.9
Provided by verified guests of Agoda
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All guests (6890)
All room types
Showing 5407 verified guest comments
12345
7.6
Very good
Ng from Malaysia
Couple
Executive Deluxe King
Stayed 1 night in December 2018
Hotel review”
It was good experience for short stay. Gym is new and well equipped. Swimming pool is nice and toilet is new and clean. Buffet breakfast was so so and need improvement as there were lack of staffs to clean the table. Room is new, clean and quiet. It will be a good place for relaxation and away from city. Chinese restaurant served excellent Chinese food with very good environment and attentive staffs.
Reviewed December 02, 2018
8.0
Excellent
Stefan from Malaysia
Couple
Deluxe King
Stayed 1 night in June 2018
Base for a Night Out”
We used this hotel as a base in order to attend an event just up the road. The value for money was great and the facilities were superlative (Gym / Pool). As we didn't make much use of the other facilities / restaurants etc, we can't comment on that. However, if we had another event in the area, we would likely go back to Eastin.
Reviewed October 31, 2018
9.6
Exceptional
Siow from Malaysia
Couple
Executive Deluxe King
Stayed 1 night in September 2018
Maintained at Top Class”
My previous stay at this hotel was 6 years ago and I went again, was surprised that it was still very well maintained. Cleanliness and Comfort were at the top level. The in-room dining menu was very reasonably priced with many great options. The staffs were all very friendly with smiley faces all the time. I have felt very welcome here and definitely will recommend to everyone that would like to stay near all popular places such as Bangsar, Mid Valley, 1 Utama, KL City, Damansara and more.
Reviewed September 20, 2018
9.2
Exceptional
Priscilla from Singapore
Couple
Deluxe Twin
Stayed 1 night in November 2018
Big room. Value for money. Has free shuttle to mid valley mall n bangsar. Near train station. ”
A bit old but still presentable. Convenient to be located so close to train station n shops nearby
Reviewed November 26, 2018
10.0
Exceptional
VIVEKANANDAN from Malaysia
Business traveler
Deluxe King
Stayed 3 nights in November 2018
Good Stay”
Always stayed here if I have some business to attend to nearby.
Reviewed November 23, 2018
9.2
Exceptional
Jennifer from Singapore
Family with young children
Executive Deluxe King
Stayed 1 night in September 2018
Spacious rooms”
though we only stayed there for 1n. , we had a good stay. The room was spacious enough for my toddler to walk and run around. It was very clean. Room service was fast and staffs attend to our service very well and very efficient. I really don't mind staying there again. Pro's - Polite and nice staff - Fast service Con's - Room Service food did not meet our expectation - View from our room was nothing but houses, though requested for a city view
Reviewed September 04, 2018
9.2
Exceptional
Ralph from Philippines
Business traveler
Deluxe King
Stayed 2 nights in February 2018
Great Hotel”
Since it's a business travel and the location where my business is just in front of the hotel, the location is great. Otherwise, the location is far from attractions and malls. Staff is amazing especially the receptionists. The room is great and clean. They have 3 restaurants in the hotel - 1 chinese, 1 japanese and 1 fusion of western and local so you won't run out of options. There is a near MRT station around 10 mins walk (new line) so it makes it easier to move around. I will stay here again definitely.
Reviewed July 11, 2018
10.0
Exceptional
Yueh from Malaysia
Business traveler
Double Deluxe
Stayed 1 night in April 2018
Exceptional”
Clean, Good
Reviewed November 13, 2018
10.0
Exceptional
Wilson from Malaysia
Business traveler
Deluxe Twin
Stayed 2 nights in November 2018
Everything good”
Maybe rooms need to upgrade to newer style.
Reviewed November 09, 2018
4.0
Siti from Malaysia
Couple
Deluxe King
Stayed 1 night in November 2018
Facilities and service are bad”
Room 1006. The aircond is not functioning well, it is suddenly become very warm at night even have set to the minimum degree. We could not sleep for the whole night. And both telephone beside bed and in the toilet could not call out for us to contact the maintenance. I have to used my own phone to contact the hotel about the complain. Eventhough the staff who pick-up the phone being so rude and terminate the call without giving any solution. We are left hanging!
Reviewed November 04, 2018
4.8
MUHAMMAD from Malaysia
Solo traveler
Executive Deluxe King
Stayed 1 night in October 2018
The location wasn't that good. It's quite boring at night and quiet”
I was living in a executive deluxe room. Not simple room. I pay a lot to stay in that room. I was expecting a good service. But when i check out. They minus my deposit due to consuming drink and food from what so called "mini bar". I've been going to more than 20 5 stars hotel all around malaysia. But this was my first time that i need to pay what's served in the room itself. This is totally bullshits. You just lost a customer and many more. Very poor service and slow staffs.
Reviewed October 31, 2018
3.6
Wai from Malaysia
Business traveler
Stayed 2 nights in April 2018
Acceptable”
I booked 2 rooms for my China Business Partners in fact, unfortunately there was electricity power failure on the 2nd night, and it was only happened at the floor which my partners stayed! And the hotel staff could not give me a reason and could not confirm when it will be settled the problem!! Even the next day the hotel staff did not say anything to us and just felt like nothing happened!! I felt very disappointed during that kind of service!!
Reviewed October 06, 2018
4.0
KYAW from Myanmar
Business traveler
Stayed 2 nights in September 2018
Staff not educated properly, at least, to explain customer properly”
At check-in, even though everything fully paid through Agoda, the hotel asked for security deposit, which is fine, and I gave my VISA credit card. They did an "Auth" transaction. I asked them if this will be canceled immediately when I check-out. They (one gentleman and one lady) replied 'yes'. I bought some snacks and drinks in 7-eleven and put the Chocolate Milk in the Fridge after a sip. Next day when I go out for work, opted for housekeeping, after I come back in the late evening, the bottle was on the table and the milk is already spoiled. When I check-out, another lady there and did nothing to cancel the Auth transaction of my card. I asked and explained. She called somebody and talked over the phone. Then she said it's canceled, without giving me any paper receipt. Is there any acquiring merchant/bank that can cancel a pre-auth/auth online? without using the terminal.
Reviewed September 11, 2018
8.0
Excellent
David from Australia
Couple
Deluxe King
Stayed 2 nights in May 2018
Nice, clean and decent value for money ”
We upgraded to the executive suote on 17th floor for 70RM more. There was a small fridge and a huge bathroom with bath. A nice assortment of bathroom complimentary items. Decent sized gym and a lovely looking pool. Only thing was there was so no hotel guide/room guide explaining where everything is and what floor things were on etc. Free Wi-Fi was good. Breakfast was included and had a good selection for all including western foods. I would stay here again. Bed was firm but not as bad as some in Malaysia where hard beds seem common.
Reviewed May 13, 2018
8.8
Excellent
Burton from Malaysia
Business traveler
Deluxe King
Stayed 1 night in February 2018
Thanks Dinendra but weakness can be improved”
Great thanks to Dinendra (front line) for taking care of us. The weakest link in Eastin is the front line staff (except the aforementioned Dinendra) in terms of their service proficiency, especially for frequent returning customers. They ask for the same details of the customer when it should be recorded in their system from the first visit which degrades the credibility of the hotel. It makes the check-in process much longer. The rest of the hotel is run very well. despite its age. Good location, reasonable pricing, good cleanliness, good housekeeping services, good room service. So, improve on your weakest link and I’m sure that you’ll grow your loyal customer base. Overall, well done Eastin and the people whom we’ve praised.
Reviewed May 12, 2018
8.0
Excellent
Agalyah from Malaysia
Couple
Deluxe King
Stayed 1 night in April 2018
Nice room and room service!”
Had problem validating parking. When we entered the car park, no ticket was issued so reception made me go down to parking manager and parking manager made me go up to reception, then had to go back to parking manager but was not at his post for a while.
Reviewed April 26, 2018
8.0
Excellent
Tan from Malaysia
Business traveler
Double Deluxe
Stayed 1 night in April 2018
Very good”
I always choose Eastin Hotel for the convenient location to places I frequented. I have had my fair share of unpleasant issues and the good ones too. The recent trip and stay was made pleasant by the front desk staff by the name Dinendra who was very helpful and making sure everything was in order throughout the stay. Thank you!
Reviewed April 25, 2018
9.2
Exceptional
Eugene from Singapore
Solo traveler
Deluxe King
Stayed 2 nights in March 2018
Great Deal”
the place was clean, and was offered for an upgrade with reasonable price. the only thing i would say that is least advantage was the location, not that easy to get grab there though, other than that, its worth for the money. staff are friendly and helpful too.
Reviewed April 11, 2018
8.4
Excellent
Chiew from Malaysia
Business traveler
Executive Deluxe King
Stayed 2 nights in February 2018
Value for Money and convenient”
The hotel rate was reasonable and the stay was convenient because there is restaurant inside hotel and around the hotel. There is a nice bar name Havana inside the hotel. My prefer place to hang out with my business partner to get thing done.
Reviewed March 19, 2018
10.0
Exceptional
lim from Malaysia
Couple
Executive Deluxe King
Stayed 2 nights in February 2018
HAPPY STAY”
tis is not a new hotel however very well maintained .we upgraded to suite with living area & 2 bathroom which is very spacious but we prefer more comfy room ,so next time we will juz stick to executive suite ( also hav living area but slightly smaller) . really satisfied with d cleanliness ,judging frm d washroom tiles & glass door. d bedding set is also very comfortable . will definitely come back
Reviewed March 16, 2018
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  • Very good location
  • Mid Valley Mega Mall
  • Phileo Damansara MRT Station is within 0.37 km