A Family Staycation to Beat the Summer Heat”

We booked an overnight stay at Richmonde Hotel in Eastwood to relax during the Holy Week. I was pleasantly surprised to find that my booking of a regular room was upgraded to a spacious suite. The room was comfortably cold. Just what we needed since the past few days were unbearably hot. The TV sets in both the living area and the bedroom still had a crisp clarity and as well as access to our favorite cable channels. The only disappointment we had was the Wi-Fi connection. It was difficult to connect and when we were able to, the signal was simply too weak. The buffet breakfast the next day was superb! It may seem that the selections are far less than the ones we usually have at Sofitel or Novotel but the quality of the viands were fresh & flavourful! The best part of our stay was the staff. From the people at the front desk who attended to us, to the staff at the Cafe Bar to the people at housekeeping until check out. Thanks Macky and Belle! We are sure to come back!

Everything good except... ”

Very good location. Clean. Buffet is ok - w/ baked bacon. Pool is average. Everything ok except there is no bidet in our toilet.

Good location, next to mall. Room smells a bit stuffy”

Location is very convenient next to a mall and many offices. Bed is fine. Only complaint is the room smells a bit stuffy, and AC (in-room unit) is a bit loud. Also, there is only tub with rainshower, no shower room set-up. A little dark but fine for a couple nights stay.

stay here for the location ”

rude front desk during checkout slow checkin and checkout broken elevator no service elevator no aircon in functioning elevators

Great”

Clean and spacious room.. and safe area to stay.. highly recommended 👍🏻👍🏻

overall stay ok”

overall stay was ok. we did not like the breakfast buffet as there were not enough choices especially if you have kids. toilet on our room is a little bit rundown.

Wedding anniversary ”

I would like to commend Ms. Hannah of the front office for being so warm, accommodating, hospitable and friendly. Joshua of concierge, for being helpful. The security for always being so pleasant with a smile. You all made our stay wonderful! Our Anniversary was memorable! ❤️❤️❤️ Kudos to the whole staff! You are all doing a great job! Keep it up! Will definitely come back. Thank you Richmonde Eastwood for the experience 😊😊😊

Wedding anniversary ”

I would like to commend Ms. Hannah of the front office for being so warm, accommodating, hospitable and friendly. Joshua of concierge, for being helpful. The security for always being so pleasant with a smile. You all made our stay wonderful! Our Anniversary was memorable! ❤️❤️❤️ Kudos to the whole staff! You are all doing a great job! Keep it up! Will definitely come back. Thank you Richmonde Eastwood for the experience 😊😊😊

Best value for money”

We always stay here whenever we’re in Manila. Friendly staff, good location, not too expensive hotel. They catered to all our needs and even lent us an extension cord when I asked for it in the middle of the night. Thanks!

Good hotels unfortunately staff not very helpful slow and to few”

Enjoyed the stay, the staff infuriating slow at doing anything. They are also quite unhelpful do not acknowledge the customer. management hide and dont help when busy. Room was nice except lounge very uncomfortable and cheap. Food was good lobby looks nice. Facilities was quite good over all just poor staff and management.

I like this place”

This is a great hotel. I have stayed here on several occasions and never been disappointed with the staff, service or facilities. Unfortunately I can only book when there is a big discount on offer as it is a bit on the expensive side.

good location near the mall”

The hotel is nice at the lobby but it stops there - rooms are old but needed some upgrading - still using split units for air conditioning? I was upgraded to a suite, which is very pleasant surprise, but still the interior is looking tired.... Staff was efficient, good for quick night stay

surprised me with a birthday cake😍, ...but roaches!😨”

There was a construction beside the building and i found two baby roaches in the breakfast buffet area. (One in the plate where they placed the serving spoon for pork adobo last feb 11 in the morning) and one crawling on my table on my february 12. I told Jasper (trainee) who then reported the incident to her superior. They sincerely apologized. All my room requests were addressed. Was just disappointed to find the baby roaches in the dining area. I was planning to have our wedding preps here on September 2018. But now I'm having second thoughts. Hope the construction would be over during that month.

Nice stay connected to mall.”

Stayed here because our Christmas party will be held on their events area, our stay was good. Except that there is no separate bidet for the toilet, and it's a very important one for me. Haha! Anyway, I think they should inform their new guests regarding their keycard on how it would work as it's not how most hotels have their keycards works. Breakfast was buffet, and was nice as well. Staffs are very courteous!

Great location”

Hotel is just beside Eastwood mall which is perfect if you need to eat or buy something. The view at the gym is perfect. Not recommended if three or more will stay in one room since the wifi is for two devices only.

Great place near to destinations, do not recommend breakfast”

We stayed there for an overnight stay. We booked for a superior room with breakfast for two. The room was great because we were on the 32nd floor, but we can't open the wind the curtains as the aircon is blocking the view, so it was dark in the room. We had to use the room lights only which is kind of dim. The hotel location is really nice as it was near the malls around the area. For breakfast, we really got disappointed as they only have a few choices. Also, they don't have labels on some of the food they are serving. Overall stay was good. I just regretted booking for the breakfast buffet which i think is really not worth it, considering it was a 4 star hotel.

Slow front desk sevice”

we came in just before the check in time, and the front desk was disorganized, they kept us waiting for like more than 1 and a half hour and was just given a complimentary drink for sorry ...they should have a lane for check outs and another lane for check in clients they all come at the front desk at the same time even foreigners are obviously disappointed waiting

Excellent stay”

Large, clean and comfortable room with a nice view of the city. Staff are courteous, helpful, and efficient. Good breakfast variety, with different food served everyday. Swimming pool is clean, with towels and lockers provided. Convenient, less than 5 minutes walk to shopping malls nearby. Overall, a very enjoyable stay.

Gigi & I”

I booked a modest room. there were a couple of minor glitches the bathroom sink backed up. i requested king bed 2 twins.were n place i asked the front desk if we could rectify this they accommodated us in impressive fashion. Gigi & I were enthralled. The ladies at the front desk were so helpful with any ? large or small in getting us correct timely info. Kudos to your front door man Fred a true personable gentleman. I liked my stay so much i booked my last night in Manila there even not close to airport and APEC was happening and traversing across town could have been a disaster i would chance it again to stay with your family. thanks so much for ur gracious hospitality, much appreciated.

Nice Clean and Affordable Hotel”

We enjoyed our stay in this hotel, the food is great and the price is affordable, amenities is very nice also , plus gym and pool, what more can you ask for Beside the best malls and grocery and also near food chains