8.2

Excellent
5.4% this month
/10
(10,892 reviews)See what guests said
Highly rated by guests – 90% would recommend
Housekeeping219
Shops45
Breakfast39
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Victoria Harbour 930 m
Tsim Sha Tsui East 1.2 km
Hong Kong Skyline 1.7 km
Victoria Peak (The Peak) 4.6 km
Nan Lian Garden 4.8 km
Ocean Park Thrill Mountain 8.2 km
Hong Kong Disneyland 13.4 km
Ngong Ping 360 24.1 km
Lantau Island 24.1 km
Tian Tan Buddha (Big Buddha) 28.1 km
Nearby landmarks
Dun Hing Dispensary 80 m
HKHC 90 m
MUSE wine bar 110 m
Wing On Department Store (Jordan) 130 m
Hug tak Ban Medical Co. 180 m
S135 180 m
Yau Ma Tei Tin Hau Temple 220 m
Tin Hau Temple 220 m
S Block Administration Block 240 m
Shanghai Street 250 m
Eaton HK

"Very helpful staff and efficient room service"

Shui - December 15, 2020
Nook Room with Double Bed Eaton HK
Lobby Eaton HK
Interior view Eaton HK
See all 62 photos
Removed from saved list
Free Wi-Fi

Eaton HK

380 Nathan Road, Kowloon, Jordan, Hong Kong, Hong Kong SAR, China, 00000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Victoria Harbour
Within 930 m of property

This property is in high demand!

30 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 130 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Hong Kong

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money7.9
Distance to city center1 km
Location rating8.6
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport26.0 km

Rooms available at Eaton HK

Very good
Room comfort & quality
8.0
Eaton Classic Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Nook Room with Double Bed
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed or 2 single be...
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Eaton Family Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed and 1 bunk bed
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Eaton Room with Double Bed
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed
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Cabin Room with Double Bed
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Eaton Room with 2 Single Beds
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
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Eaton Trio Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 3 single beds
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Eaton Salon Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 queen be...
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Eaton Suite
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 queen bed
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Nook Room with 2 Single Beds
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Eaton HK?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Eaton HK?

Eaton HK is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Eaton HK also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Eaton HK has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Eaton HK?

Wake up to a great buffet breakfast at Eaton HK. There's an additional charge of 220 HKD for adults and 132 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Eaton HK?

Eaton HK features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. Light meal like soup and coffee or tea are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

What is the smoking policy at Eaton HK?

Eaton HK does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Eaton HK?

The closest train, metro, or bus station to Eaton HK is Labour Tribunal Bus Stop, 90 m away.

What restaurants are nearby Eaton HK?

Restaurants including Yat Tung Heen Restaurant (Eaton, Hong Kong), Pier 88 (Jordan), Hong Kong and Ying's Blossom Dessert are popular in Eaton HK’s neighborhood which is known as Jordan.

What popular shopping places are close to Eaton HK?

Shopping options in Eaton HK’s Jordan neighborhood include Temple Street Night Market, Wing On Department Store (Jordan) and Lane Crawford (IFC Mall).

What are popular attractions near Eaton HK?

Guests at Eaton HK can easily visit Saigon Street Playground, House Of Prayer For All Nations and Yau Tsim Mong Pets Park located in the Jordan area.

What popular natural sightseeing spots are close to Eaton HK?

Eaton HK’s nearby natural sights include Usrc located in the same Jordan area.

Show more questions
See map
Explore the neighborhood

What people love about Eaton HK

  • 8.0

    Very good
    Location

    "The location and eateries are perfect."

    Yuen

    |

    November 14, 2020

  • 8.8

    Excellent
    Breakfast

    "I must say the breakfast is superb!!"

    Joy

    |

    December 18, 2019

  • 8.4

    Excellent
    Cleanliness

    "Clean room with nice staff"

    Pak

    |

    March 4, 2021

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Room comfort score
8/10
Room size
23 sqm.
Cleanliness score
8.3/10
Service score
8.1/10
Better than
90
%
of Hong Kong properties
Bigger than
86
%
of Hong Kong properties
Better than
85
%
of Hong Kong properties
Better than
82
%
of Hong Kong properties
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Overall rating:

8.2

Excellent
10,892 reviews
Cleanliness
8.4
Facilities
7.9
Location
8.6
Read all reviews >
What travelers say they love:
The food hall in the hotel is recommended.
KA from Hong Kong SAR, China
Family with young children
More about Eaton HK

More about Eaton HK

Eaton HK is the physical arm of Eaton Workshop, a new global purpose-driven company and creative lab at the intersection of culture, media, hospitality, wellness, and progressive social change. With distinct parts—Hotel, House, Media, Wellness, and Impact- Eaton transcends the notion of a traditional hotel to provide a physical, digital, and analog platform to artists, activists, healers, and leaders in their pursuit of making the world a better place.

Located in Jordan along the vibrant Nathan Road, a few minutes’ walk from Jordan MTR Station, Eaton HK features a newly designed lobby and guestrooms, rooftop swimming pool and yoga studio, gym and juice bar, co working club, large event spaces, screening room, art gallery, radio station, retail outpost, and a host of restaurants and bars including Michelin-starred Cantonese restaurant, all-day dining floor, open terrace cocktail bar, and signature food hall. The hotel design references the romantic appeal and spiritual yearning of Wong Kar-wai’s arthouse films of the 1990s, while the cultural and musical programming provide outlets for progressive and thought-provoking ideas about human identity, equality, and communion.

New Eaton rooms and suites are equipped with 40” Smart TVs with travel adapters, healing Himalayan salt lamps, built-in work desks and bath products from natural skincare brand Grown Alchemist amongst other sustainability-focused touches. From single bed studios to expansive family suites that can fit five, Eaton HK accommodates a wide variety of traveler across nine different room categories.

There are 2 dynamic bars as well as 3 social and dining venues at Eaton HK. Terrible Baby is an award-winning cocktail bar with a large outdoor terrace and music room that showcases underground music talents every week, Flower Years is a local craft beer and burger bar located within Eaton Foodhall amongst nine other cult street food vendors. The Astor prepares an all-day spread of international cuisine while Yat Tung Heen is a multi-year Michelin-star restaurant serving authentic Cantonese dishes.

Eaton HK offers a variety of cultural programming, including weekly wellness through yoga, sound bath meditation and tai chi classes; an eclectic mix of multi-genre live music nights at Terrible Baby, curated art exhibitions at Tomorrow Maybe, and social community events that make an impact. More than a hotel, Eaton HK is an incubator for arts and culture, a beacon for sustainability, a hub for impact initiatives, and a local connection to a global media platform.

Show less
Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

468 mentions

Breakfast

180 mentions

Food & Dining

150 mentions

Internet

122 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Wheelchair accessible

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Yat Tung Heen

  • Cuisine: Chinese
  • Menu: A-la-carte

The Astor

  • Cuisine: International
  • Menu: Buffet

Flower Years

  • No additional information available

Terrible Baby

  • No additional information available
Location
380 Nathan Road, Kowloon, Jordan, Hong Kong, Hong Kong SAR, China, 00000
Excellent
Location

8.6

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    26.0 km
  • Shenzhen Bao'an International Airport (SZX) - China
    51.8 km

Hospital or clinic

  • Dun Hing Dispensary
    80 m

Shopping

  • Ladies Market
    1.1 km

Convenience store

  • 7 Eleven
    120 m

Cash withdrawal

  • ATM
    20 m 1 min walk
What's nearby

Popular landmarks

  • Victoria Harbour
    930 m
  • Tsim Sha Tsui East
    1.2 km
  • Hong Kong Skyline
    1.7 km
  • Victoria Peak (The Peak)
    4.6 km
  • Nan Lian Garden
    4.8 km
  • Ocean Park Thrill Mountain
    8.2 km
  • Hong Kong Disneyland
    13.4 km
  • Ngong Ping 360
    24.1 km
  • Lantau Island
    24.1 km
  • Tian Tan Buddha (Big Buddha)
    28.1 km

Nearby landmarks

  • Dun Hing Dispensary
    80 m
  • HKHC
    90 m
  • MUSE wine bar
    110 m
  • Wing On Department Store (Jordan)
    130 m
  • Hug tak Ban Medical Co.
    180 m
  • S135
    180 m
  • Yau Ma Tei Tin Hau Temple
    220 m
  • Tin Hau Temple
    220 m
  • S Block Administration Block
    240 m
  • Shanghai Street
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)220 HKD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors21
  • Number of restaurants2
  • Number of rooms 465
  • Room voltage220
  • Year property opened1989
  • Most recent renovation2018
Property announcements

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

The swimming pool is available from 09:30 AM to 01:30 PM and from 02:30 PM to 07:30 PM (Monday to Friday); 07:30 AM – 07:30PM (Saturday, Sunday & Public Holiday)

Clients need to book pool time in advance as the allowed capacity has been reduced due to government social distancing regulations

Reviews of Eaton HK from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities7.9
Location8.6
Room comfort and quality8.0
Service8.2
Value for money7.9
High score for Hong Kong
Rating
9+ Exceptional (1,286)
8-9 Excellent (1,325)
7-8 Very Good (1,846)
6-7 Good (715)
<6 Below Expectation (558)
Time of the year
Mar - May (1,341)
Jun - Aug (1,648)
Sep - Nov (1,383)
Dec - Feb (1,358)
Don't miss out!Properties in Hong Kong are being booked every minute!
All guests (8,364)
All room types
All languages

Show reviews that mention 

Showing 5,730 verified guest comments
12345
9.3
Exceptional
Mingzhi from Singapore
Couple
Nook Room with Double Bed
Stayed 3 nights in May 2012

Great Location and wonderful service”

great location and wonderful service

Have stayed in other hotels in the area and I must say Eaton Smart is a really wonderful choice for any travellers to Hong Kong. For transportation to the hotel from airport, for a slight premium price using the Airport Express train from the airport, you can alight from the airport express train in Kowloon and transfer to the free shuttle service K1 to the hotel directly. It is really convenient and a good choice if you are bringing huge luggages. It may take sometime to reach the hotel (approx. 40mins) since the stop for Eaton Smart with the free K1 service is the second last stop. But the return trip to airport express station is really fast since it is a loop service (thus 2 stops away to the station from Eaton Smart on the way back) For daily transportation around HK, taking the MTR will be highly recommended, but you will need to spend about 5-10 mins walk to Jordan MTR station. The MTR station is not really "nearby" but the distance is decent enough with a leisure walk. The hotel room size is very good considering that room size is a challenge in HK. The hotel seems to be newly renovated or very well maintained. The room gives a fresh and cosy feel and provides a good night rest for travellers. One point to highlight is the wonderful service provided by the hotel, starting from the usher at the check in / check out area to facilitate the process. I am very impressed when the hotel staff took notice of my request mentioned in the Agoda booking and they surprised me with their arrangements. Very well done Eaton Smart Hong Kong. Thanks for the wonderful service.

Reviewed June 01, 2012

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10.0
Exceptional
Loke from Singapore
Couple
Cabin Room with Double Bed
Stayed 2 nights in February 2014

Extremely Pleasant”

Location, comfort, amenities

Eaton Hong Kong never ceases to please me, being a true 4 star hotel. For the price, I daresay it is hard to find another with the same location as well as nearby attractions, like temple street a short bus ride to the harbor. Not only does it have a great location, we had an awesome free upgrade from Club room with Exclusive Club access to a 1 bedroom Suite. Having the E Club was awesome, as we could check in via the E Club instead of at the hotel lobby, which was sad to say the only thing not quite right about Eaton, as it was REALLY small and hardly having sufficient room to maneuver when there are more than a handful of people Q-ing up. Else the stay was awesome, with so many things to look forward to in the night, food, shopping, etc. The staff were very attentive and even recommended us some of Hong Kong's famous albeit affordable Michelin Starred restaurants. The room was VERY clean and comfortable, the downside was Hong Kong hardly experience cold weather and even with the AC off, the room was a Chilly 10-14 degrees Centigrade during my stay there (it was record breaking cold weather) I had my watch Thermometer checking it randomly at times. BUT This is one of my fav all times HK Hotel within the price range, and I will say it would be a very pressing task indeed to find one of comparable quality and location.

Reviewed February 28, 2014

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9.7
Exceptional
Peiling from Singapore
Family with teens
Eaton Family Room
Stayed 4 nights in March 2015

Wonderful Hotel with wonderful staffs”

Location, Staffs and Room

Our stay at the hotel was more than pleasant. Summary: At very good location. 5 minutes from Jordan MTR station. 5 minutes from Temple Street. Many food stalls and restaurants nearby. 7-eleven right opposite of the hotel. Wonderful staffs. Comfortable bed. Clean room and toilet. Extensive TV channels for your viewing. Free WIFI. Spacious room. Extremely value for money. We landed in Hong Kong at an early hour, and got to Eaton at around 7+ AM. We were feeling extremely feeling extremely tired and moody. The staffs over the counter of the hotel, were very nice and entertaining. Knowing we took an early flight to Hong Kong, they offered to bring us up to the gym area(card required for lift access to the gym and room levels) to allow us to freshen up. Asked for some recommendations for good Dim Sum, Boris walked us all the way out and pointed out a few good restaurants. When we first checked into our room, we were so impressed with the layout and beds. bed is very important during travel, as a good sleep is very important. The equipment at the gym, is enough for basic gyming, and there's are also massaging chair at the gym, my mum went up almost every night for massage. Housekeeping ladies are very nice and friendly too! Will definitely go back to Eaton on my next visit to Hong Kong.

Reviewed March 23, 2015

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9.6
Exceptional
Luigi from Australia
Couple
Cabin Room with Double Bed
Stayed 8 nights in April 2017

A fantastic hotel.”

What a great hotel! Eaton Hotel is in a prime location for whatever you may plan to do in Hong Kong. We chose a Club room and loved it. These rooms are large by HK standards, and there was plenty of room to move. The decor is reasonably fresh, the bed was large and comfortable and the bathroom was well appointed. The staff are very professional, but maintain a welcoming and friendly rapport with the guests. A real stand out extra with the Eaton is the E-Club lounge, which is complimentary when staying in a Club room or suite. A secluded and quiet lounge area, where tea, coffee and soft drinks are available throughout the day. Complimentary afternoon tea and snacks are available from 3-5pm, and free beer, wine and spirits are available from 6-8 pm. The perfect way to escape the hustle and bustle of HK after a day of sightseeing or shopping. Eaton hotel would be hard to dissapoint. We absolutely loved our 8 day stay at Eaton.

Reviewed April 13, 2017

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9.0
Exceptional
Yopita from Indonesia
Couple
Nook Room with Double Bed
Stayed 4 nights in February 2013

Great location”

Great service

I usually stay at another hotel when I'm in HK. But a friend and I decided to try Eaton HK during our stay in HK. From the outset, the hotel looks nice, but not great. Compared to Nathan Hotel across the street, Eaton HK seems oddly inadequate (because its lobby is located upstairs). However, as soon as you get to the lobby, the service is excellent. The staff is friendly and helpful. I had a problem with my Agoda reservation because I was supposed to travel with my mother, but she couldn't come, so a friend came with me. And the room was booked under my mother's name. For a minute, I thought they weren't going to let us in. But Agoda's customer service is also extremely helpful in the matter and the hotel staff is very cooperative. We got our room and were given plenty of time (until check-out) to sort things out with Agoda. Of course, Agoda's customer service sort things out in less than 5 hours (before the end of day) -- and our reservation was immediately ammended. The hotel staff didn't hold it against us, either. They were pleasant and helpful about it. Then we also asked to change rooms because we wanted to stay on the lower floor, and the staff -- again -- accommodated us promptly. This was a major plus for me. The other great thing about Eaton HK is you can walk pretty much everywhere around the Kowloon area. We could walk to Mongkok (Ladies' Market) and we could walk to Tsim Sha Tsui where all the museums are, as well as the major shopping center, Harbour City. Great view all around. Very close to McDonald's for those who crave for it. And lots of restaurants around. Oh, and the Wi-Fi signal is very very strong (and complimentary for the first 3 days). Will come back!

Reviewed March 07, 2013

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8.7
Excellent
Morgan from United States
Family with young children
Nook Room with Double Bed
Stayed 4 nights in July 2012

Great location and nice rooms”

Close to MTR; refurbished room; nice facilities; free WIFI in room

My two young sons and I really enjoyed our stay at the Eaton Smart Hong Kong. The location was perfect: very close to the Jordan MTR station, and walking distance to restaurants, grocery stores, and shopping. It's also conveniently located for getting to Central, TST, and other tourist hot spots. Getting to and from the airport was a breeze with the Airport Express and free Airport Express shuttle from the station to the hotel. The room was small but was perfectly adequate for our needs and was super clean. The bed was very comfortable and the linens and pillows were high quality. Nice view of Nathan Road from the large windows, but despite being by a busy road the room was quiet. I appreciated the iPod docking station and the adjustable reading lights. We were in HK for Typhoon Vicente, so we didn't get to enjoy the pool, but we had a peek and the gym and pool facilities were very nice. We did use the showers and changing rooms before our evening flight (which was a great perk!), and they were nice and clean. Because of the storm we were stuck in the hotel for about 24 hours, and I was very thankful for the free WIFI and the children's channels on television to help keep the kids entertained. On a side note, the hotel held up perfectly well through the typhoon. :) The windows leaked a little bit (to be expected with torrential rain and over 100 kph winds), but housekeeping came right up when we called at 1 am and asked for towels to mop it up. By the next afternoon, everything had been cleaned and dried. We were very pleased with the Eaton Smart and will certainly stay there again when we visit HK.

Reviewed July 29, 2012

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9.0
Exceptional
TONY from Indonesia
Couple
Nook Room with Double Bed
Stayed 2 nights in November 2011

Definitely smart hotel”

Good at handling problems, location, service

I was planned to stay at Eaton Smart Hong Kong after my business trip from Seoul. I was expecting a short transit visit. When I arrived problems occur where overbooked happens to the hotel system. At first I was really disappointed but the Assistant Manager (Ricky) showed up and said to me that I will be transferred to their sister hotel and definitely a 5 star hotel located in Mong Kok. We had to wait about 15 minutes and for that Eaton provided us with welcome drinks. After that Ricky hailed a taxi for me and taxi fare was paid by the management. When we arrived at the sister hotel we very happy because it is a really 5 star hotel. The next day, we returned to Eaton to spend the last night. When I arrived, Ricky again welcomed me with a very smart resolution, he upgraded our room from deluxe to suite room (1 bedroom and 1 living room), we also had a bottle of wine and fruit platter, then we also had a breakfast at the E Club (actually breakfast was not included in the rate), and Ricky also arrange a late check-out for us. The room is smartly furnished and the hotel ambience was excellent. Eaton has a outdoor sitting area across the reception and I think it was a nice place, so many people hang out there. Overall Eaton Smart Hotel is definitely a smart hotel, and I give my highest salute to Ricky and his team.

Reviewed November 14, 2011

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9.0
Exceptional
Shao from Singapore
Group
Nook Room with Double Bed
Stayed 3 nights in April 2012

Lush!”

24hr gym, pool, lush design, airy lobby cafe

eaton smart was truly one of the highlights in our 4d3n hong kong stay. travelled with a girl friend and we fell in love with the place. 5 min walk to jordan station, once you figure out the short-cut. the room was new and well furnished albeit a little small. there was free wifi, although only 1 mobile device could access it at a time. the 24 hour gym was definitely a firm favourite and we found ourselves using it daily around midnight, after a day of pigging out on lovely dim-sum and dessert shops sprouting all over hong kong. the rooftop pool was gorgeous as well, and almost had a spanish villa feel to it, with deckchairs lovely for lounging around in or reading a book. great for early morning swims, but gets a tad squeezy once there are more then 2 persons in the pool. all in all we totally enjoyed our stay in eaton smart, and am definitely going back there the next time!

Reviewed May 01, 2012

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8.3
Excellent
Sze from Malaysia
Couple
Nook Room with Double Bed
Stayed 5 nights in April 2014

A Relatively New, Good, Clean & Comfortable Hotel”

Centrally Located with Jordan MTR Station 5mins walk away. Very convenient with 7-11 and McDonald's right outside hotel. Fully equipped with FREE Wifi.

Enjoyed every moment staying at Eaton Hong Kong (Deluxe Room). Appreciate that they provide FREE high speed Wifi, unlike most hotels. Eaton HK is also equipped with a pool and a gym. It is very convenient as there are few local restaurants, a 7-11, and a money changer located right outside the hotel (15 steps away!). Starbucks and McDonald's are just around the corner. Complimentary Airport Shuttle Bus is available that takes you from Kowloon MTR Station to Eaton Hotel (Bus No. K1). Kindly note that if you are coming from the airport..you will need to take the MTR from the airport (~HKD90/person) to Kowloon MTR Station to catch this free shuttle. The shuttle can also take you back to Kowloon MTR Station for free as well. A 30-40min taxi ride to the airport costed us HKD225 (not sure if it was overpriced). Eaton Hotel is 10mins walk away to Temple Street Night Market and 15-20mins walk to Ladies Market. The nearest MTR Station would be Jordan MTR STation, which is just 5mins walk away. With the MTR, you can basically travel to anywhere you want (For example: Airport, Disneyland, Ladies Market, Harbour City and etc). Breakfast, Lunch, Tea and Dinner are available, but did not consume any, so cant comment on that. Both the hotel and room were very new, clean and comfortable. Overall, a highly recommended hotel.

Reviewed April 18, 2014

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8.7
Excellent
Germaine from Singapore
Family with teens
Nook Room with Double Bed
Stayed 1 night in July 2013

Comfortably large for a Hong Kong hotel”

Location, Cleanliness, Design

First stay at Eaton. The room was comfortably big for Hong Kong hotel standards (which isn't much compared to normal hotels) which was surprising as I have paid about the same price or a little more for other hotels that made me feel claustrophobic. I believe they have just recently renovated, which would account for the new modern designs. The hotel seems to be environmentally friendly, by providing water in glass bottles rather than disposable bottles and only essential toiletries (eg. shower cap, shampoo, conditioner, shower gel) the rest can be requested via housekeeping though. The location is great, as it is centrally located and a few stops away to many shopping spots. The hotel has a few free walking guides to the nearby markets available if I'm not wrong? (Walked passed the posters but didn't pay much attention as I am not new to Hong Kong) Free wifi is a plus. :) The one negative thing about the hotel would be the location of its lobby, its located on the 2nd floor, although the lift does lead one to the ground level the exit faces the back of the hotel not the main road. Oh and if you find it inconvenient to walk to the MTR station, get down endless steps to travel 1 stop to Tsim Sha Tsui, you can take a bus from the front of Nathan hotel which is just next to Eaton hotel. It'll only be about 3 stops on buses 2,6 and 9. (If I remember correctly)

Reviewed July 15, 2013

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8.7
Excellent
Kaiyun from Singapore
Couple
Eaton Studio Cabin
Stayed 4 nights in August 2015

Best hotel I've stayed in HKG so far”

Complimentary smartphone with data/3G, good location with consistent services (room cleaning etc), very well equipped gym opened for 24/7

My 4 nights at Eaton Hotel was by far the best experience I have had after visiting Hong Kong for the 6th time. The location is really good for the price I've paid. The services rendered from the concierge staff, reception (check in staff) to the room cleaning staff, consistently exceeded my expectation. For reviews on the small room, those guests really have to understand Hong Kong's space constraints to appreciate Eaton's superior room's 17sqm. They even managed to squeeze in a bathtub! Amazing. The television comes with cable tv with many channels. The best thing I like about the hotel is the amazing gym which is opened 24/7. Some gyms are only opened from 7am to 8pm and I don't get the chance to work out after sightseeing etc. The gym staff is very helpful and the treadmills and crosstrainers come with a tv each and the hotel provides earphones! I also like the smartphone provided by the hotel. Though I would have appreciated if that was communicated in the room features in Agoda's website. We wasted HKD80 as we purchased a local SIM card at the airport prior to checking into the hotel! All in all, I love the hotel very much and will not hesitate to stay at the hotel again when I visit Hong Kong for the 7th time!

Reviewed August 13, 2015

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10.0
Exceptional
Fadli from Singapore
Family with young children
Eaton Family Room
Stayed 3 nights in June 2019

Excellent Service and Accessible Location ”

Upon reaching, the hotel staff immediately came over to help us with our luggages. The check-in is fast and swift. Once we got the keys to our rooms, the staff helps to bring our luggages to our room. Whenever we are back to hotel, the staff will help to hold the lifts. During the period of stay, Hong Kong is undergo protests against extradition law and Eaton HK hotel make their stand to allow employees to go for the protests and apologize to customers if any service is lacking. We stayed in Family Room which is clean and comfortable. Our young children enjoy their stay in the bunk bed. Overall, excellent hotel with well trained staff and good values.

Reviewed June 20, 2019

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9.3
Exceptional
Frank from United Kingdom
Couple
Cabin Room with Double Bed
Stayed 2 nights in March 2010

Good location, very friendly staff”

Good location, friendly staff, excellent facilities, tremendous food
Room was tired looking

Arrived in Hong Kong off a long flight from Auckland. Flight arrived at 6.30am, arranged transport to hotel through the very helpful staff at the airport. Transfer was about 45 minutes. Arrived at the hotel at around 8am, the stated check in was something like 1pm, but the very very kind man behind the desk managed to find us a room and checked us in there and then. What a god send this was, as we we're both in need of refreshing after the flight from Auckland. The location on Nathan Road was great, literally minutes away from the hussle and bussle of the shops and markets. There is an underground station (Jordan Street) very close to the hotel, you can use this to go everywhere, really cheaply. Room overlooked the city, although you wouldn't expect anything else, this is Hong Kong. Room was clean but on the tired side. Bed was very comfy though. We hadn't booked any food as part of our stay, but they gave us a few discount cards for the hotel restaurant. Over our stay we had the breakfast, lunch and dinner buffets. And my only complaint was that the food was too nice, so we ate far too much. The staff in the bar were just as friendly as the check in staff. Excellent gym and swimming facilities. I haven't given five stars for hotel condition and room standard. Although the room was a great size for Hong Kong, the bathroom in particular would benefit from some updating. Although we wouldn't hesitate from staying here again.

Reviewed March 29, 2010

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9.2
Exceptional
Kevin from Australia
Couple
Stayed 3 nights in June 2017

Great stay in a great location”

We stayed in a studio room for 3 nights on our way home from a trip to Europe - we should have chosen a larger room as the studio was too tight with all our luggage. Be that as it may, our room was clean, the bed was comfortable and everything worked. We ate at the Metro restaurant downstairs all three nights and had lovely meals each time. They also had a buffet but we chose to eat a la carte. The rooftop pool is not large but was certainly refreshing and is just the thing to revive the body after shopping in the heat and humidity. Location wise, the Eaton is close to the Temple St market and Jordan station. The MTR (train) is definitely the way to get around Hong Kong. The staff at the Eaton were very helpful at all times. Next time we will choose a larger room.

Reviewed June 05, 2017

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9.3
Exceptional
Andy from Singapore
Business traveler
Nook Room with Double Bed
Stayed 4 nights in August 2012

Great Hotel and value for money”

Clean, comfortable and great swimming pool

eaton hotel is a great hotel and it's located in the city disctrict of hong kong, just 3 monutes walk from jordan mtr station exit b, the hotel is filled with good amenities, clean and comfortable. the swimming pool and its surronding is also great for sun tanning as well as cooling yourself out in the pool in a hot day. since it is near to jordan mtr station, it is also near to tsimshatsui where there are many eateries and shoppnig malls. this is definitely a great and value for money hotel to stay in. the deluxe room is not too small and it even has a ipod player.

Reviewed September 05, 2012

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10.0
Exceptional
Polly from United States
Couple
Nook Room with Double Bed
Stayed 2 nights in January 2013

Nice hotel, good location, great service”

Staff are friendly, close to MTR, great eats hearby

we travel to hk for business quite often. we like staying at eaton because of the location. their standard room is a little bit smaller than nathan across the street but their hotel is more modern and updated. because we are frequent traveler, we got room upgrade without asking. check in process was efficient. however, during our last visit, the lobby was full of people because of chinese new year. kids were running around. we love this hotel. last year when we first stayed here, we asked if we could leave a luggage there for a few days because we were going into zhongshan for 2 days and we were told that hotel would charge. but this time, we were told by the manager that they had lifted the requirement. we like that because we often used hong kong as a stop over for our business point, going to south china and up to beijing.

Reviewed February 25, 2013

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10.0
Exceptional
Jessica from Canada
Couple
Stayed 4 nights in October 2011

Excellent hotel, location is perfect!”

Easy to find, great location, breakfast is huge, staff is very helpful

Think about what's important to you in a hotel. Eaton Hotel has it. The staff are top notch, even referring us to a doctor when we needed emergency care. The location is perfect, directly on Nathan street. When using a taxi, however, refer to the hotel as "Eaton Hotel" and drop the "Smart", then they'll know exactly where you mean. The hotel is even on those little touristy maps places hand out for free! It's just a block away from the temple street night market, and an easy walk from everything else -- maybe 30 minutes casually walking towards the star ferries or (in the other direction) the Ladies market. Breakfast is served in a very nice restaurant. They will serve something which pleases your palate no matter which corner of the globe you hail from. It's fresh, and there's lots of it. The rooms are large for Hong Kong standards, and more than fair based on North American standards. They're clean, modern, and stocked with all the usual amenities. The pool is on the top floor, and it was nice to take a cool dip after a long day in the heat! Honestly, in my opinion, I think you should stay here.

Reviewed November 07, 2011

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9.0
Exceptional
David from Australia
Couple
Nook Room with Double Bed
Stayed 7 nights in December 2009

Eaton, Hong Kong”

The pleasant nature of the reception staff and indeed all staff (gym, cleaners, porters etc) during incidental meetings throughout the day.
The bar area did lack atmosphere although the restaurant was in a more enjoyable location.

From our first moments of arrival the staff at Eaton were most cordial. The room was smaller than expected but did nothing to detract from our stay. We found that we had every convenience required. The pool and gym area are worth a visit and both seemed rarely utilised. As we always have a preference for eating local, the night market is very conveniently situated just a street, parallel away, from Nathan Road. Jordan Station (MTR) is just 5 minutes from the Eaton Hotal entrance and a weekly MTR ticket is recommended as an excellent way to visit the many sites of Hong Kong.

Reviewed January 08, 2010

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9.3
Exceptional
Pei from Singapore
Couple
Stayed 4 nights in May 2012

Beautiful Hotel with Excellent Customer Service”

Comfy bed and lots of facilities available

whenever we are in hk, we will book eaton. because of the comfy bed and spacious room. the price we paid is reasonable and location is not too far from the jordan mtr. they have a heated pool which we hardly see in the hotels we go in sea. too bad we forgot to bring our swimming costumes else we would have enjoyed ourselves! last week when we checked in, we were welcomed by very good customer service from the staff. this made our stay even more pleasant. we will definitely come back to eaton the next time we travel to hk!

Reviewed May 09, 2012

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10.0
Exceptional
FRANK from United States
Couple
Cabin Room with Double Bed
Stayed 2 nights in October 2014

Top of the line hotel”

Location,,Food,,Room....

We enjoyed our stay at the Eaton Hong Kong..Room and bath very clean..walking distance to Jordan MRT about 5 min..many shops and dept stores this area...15 min walk to Temple st market...Food at hotel was excellent..Staff great and very helpful...Best choice I made this trip to Hong Kong...Thanks to Agoda and the Eaton my wife was a happy camper which make life better all around....

Reviewed October 24, 2014

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