Recent customer comments

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Very good

based on 4631 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for money 7.7
  • Food/Dining 7.2
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sasiwan from Thailand
Deluxe Room
Stayed 3 nights in February 2014
Great location
Locotion, clean room and closed to transpotation
The Eaton is centrally located Kowloon-side at the north end of the "Golden Mile" on Nathan Road and is close (walking distance) to Yau Ma Tei and Jordan MTR stations, numerous bus stops and only a 20 minute walk from Tsim Sha Tsui and the famous Star Ferry, making it an ideal, good value-for-money hotel for the tourist. It is not going to "set the world on fire" for luxury but the rooms are clean, well-appointed and comfy, good facilities including a small roof-top heated swimming pool and a good gym. Especially worth mentioning are the free 1 hour walking tours organised by the hotel to Temple Street Night Market and the Jade Market. The Concierge team were very helpful - booking restaurants for us, arranging taxis, giving good advice and detailed public transport information for the various attractions around Hong Kong (both on the Island and further afield). Well placed for the tourist, clean and with numerous, helpful and kind staff.
Reviewed February 17, 2014

Karen from Malaysia
Families with young children
Deluxe Room
Stayed 2 nights in February 2014
Good location
Airport bus stop right in front of the hotel. Clean room. Fast service
Already expect small room in Hong Kong hotel however Eaton hotel's room was reasonably acceptable especially the bathroom with bathtub. Airport bus stop right in front of the hotel which save us a lot of hassle and money to take taxi to the hotel especially travelling with 2 kids n 2 big luggage. Receptionist speak perfect English and attentive staff. Asked for extra blanket and the service was fast!! Overall I love the stay here and will definitely come back again.
Reviewed February 16, 2014

Andrew from United Kingdom
Business travelers
Deluxe Room
Stayed 1 night in December 2013
Really a good option for Kowloon side
value for money, decent location
I always check this hotel when planning a trip to HK. If I am over for a business meeting, this is the best combination of value and comfort in Kowloon.
Reviewed February 15, 2014

Kam from Portugal
Solo travelers
Smart Room
Stayed 1 night in February 2014
central location, good service
Reviewed February 12, 2014

Chan from Singapore
Family Room (4 adults OR 2 adults and 3 children)
Stayed 3 nights in February 2014
Great location
Location,friendly staff, cleanliness of room
I had the family room for 3 adults. The stay was pleasant. The hotel is between Jordan and yau ma tei MTR station. It is also walking distance to ladies market. Temple market is just opposite the hotel with street stalls. The room is clean. The size of the toilet is a little small but all the toiletries are provided. The staffs are very friendly and knowledgable. They are able to communicate well in English and mandarin.
Reviewed February 11, 2014

Mujia from China
Deluxe Room
Stayed 1 night in January 2014
Comfortable Stay
Spacious rooms, good location, Clean
Eaton hotel was impressive in a way that it had rooms which were relatively bigger than most hotels in Hong Kong. (As we know most Hong Kong hotel rooms are pretty small) It also stands at quite a good location - about five minutes walk to Jordan MTR; which is good enough as the MTR in Hong Kong is pretty convenient and makes getting to many places easily accessible.
Reviewed February 10, 2014

stella from Australia
Families with young children
Family Room (4 adults OR 2 adults and 3 children)
Stayed 6 nights in January 2014
Room for 3 kids and 2 adults!
Thankyou eaton hotel for having a separate bedroom with bunk beds and pullout couch for 3 kids! It was well equipped and the decor was fresh and lively. Great location and staff were attentive areat l
Our stay was comfortable and we loved having a kids separate bedroom.
Reviewed February 10, 2014

Christopher from Malaysia
Deluxe Room
Stayed 1 night in February 2014
super value for money
located centrally, close to many eateries, good transport system
Reviewed February 10, 2014

Loh from Malaysia
Business travelers
Special Offer
Stayed 1 night in January 2014
Great location
Clean room,great location,easy access to public transport
the location of the hotel is great and easy to access to public transport. And the hotel is easy to look for.
Reviewed February 09, 2014

Michael from Canada
Deluxe Room
Stayed 2 nights in January 2014
Not worth the money. Better hotels available.
location. elevator. location.
Bathtub didn't drain at all and even after informing staff the next day it was the same. Very very small room.
Reviewed February 08, 2014


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