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Guestroom, SureStay Hotel by Best Western Phoenix Airport in Phoenix (AZ)
King Room - Non-Smoking, SureStay Hotel by Best Western Phoenix Airport in Phoenix (AZ)
a room with a bed, a desk, a chair and a lamp, SureStay Hotel by Best Western Phoenix Airport in Phoenix (AZ)
a computer desk with a monitor and keyboard, SureStay Hotel by Best Western Phoenix Airport in Phoenix (AZ)
a living room filled with furniture and a tv, SureStay Hotel by Best Western Phoenix Airport in Phoenix (AZ)
a pool with a pool table and chairs in it, SureStay Hotel by Best Western Phoenix Airport in Phoenix (AZ)
a swimming pool with a blue chair and blue chairs, SureStay Hotel by Best Western Phoenix Airport in Phoenix (AZ)

Removed from saved list

7.2

Very good

8,866 reviews

8,866 reviews

See map
See map

6.9

Good

Location rating score

Parking
FREE
Popular landmarks
Chase Field 4.8 km
Heard Museum 5.8 km
Phoenix Zoo 6.3 km
Desert Botanical Garden 6.7 km
Camelback Mountain 8.7 km
Old Town Scottsdale 9.5 km
South Mountain Park 13.1 km
Butterfly Wonderland 17.3 km
Taliesin West 23.4 km
Musical Instrument Museum 24.3 km
Nearby landmarks
Celebrity Theatre 290 m
Ballet Arizona 570 m
Maricopa Medical Center 1.3 km
24th St / Washington 1.3 km
Arizona State Hospital 1.3 km
24th St / Jefferson 1.4 km
Comprehensive Health Center 1.4 km
38th St / Washington 1.5 km
Phoenix Greyhound Park 1.5 km
Terminal 2 Cell Phone/Waiting Lot 1.6 km

SureStay Hotel by Best Western Phoenix Airport

3037 E. Van Buren Street, Sky Harbor International Airport, Phoenix (AZ), United States, 85008 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sky Harbor International Airport part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Restaurant, indoor pool and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Front desk [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Swimming pool [indoor]

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Phoenix (AZ) every 1 minutes on Agoda.com
Value for money7.3
Distance to city center2.2 miles
Location rating6.9
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport1.7 km

Rooms available at SureStay Hotel by Best Western Phoenix Airport

1 King Bed Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Mobility Accessible Communication Assistance Bathtub Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Jetted Tub Smoking
...
  • Room size: 28 m²/301 ft²
  • Smoking allowed
  • 1 king bed
Enter dates to see prices
1 King Bed Smoking Room
...
  • Room size: 28 m²/301 ft²
  • Smoking allowed
  • 1 king bed
Enter dates to see prices
2 Queen Beds Smoking Room
...
  • Room size: 28 m²/301 ft²
  • Smoking allowed
  • 2 queen beds
Enter dates to see prices
2 Queen Bed Non Smoking
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
1 King Bed Jetted Tub Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Mobility Accessible Bathtub Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
King Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Bathtub
Enter dates to see prices
King Room - Smoking
...
  • Room size: 33 m²/355 ft²
Enter dates to see prices

Frequently asked questions

Does SureStay Hotel by Best Western Phoenix Airport have bars on-site?

Experience your getaway the finest way with a beverage in your hand at SureStay Hotel by Best Western Phoenix Airport's bar readily available right in front of your doorstep for whenever you need a sip or two.

Does SureStay Hotel by Best Western Phoenix Airport provide airport transfer?

SureStay Hotel by Best Western Phoenix Airport provides airport transfer services for free upon request. To request, check the box on the booking form just before the payment page.

What sort of non-water sports and outdoor activities are readily available at SureStay Hotel by Best Western Phoenix Airport?

SureStay Hotel by Best Western Phoenix Airport offers non-water sport and outdoor activities such as golf course (within 3 km) for you to take joy in.

Does SureStay Hotel by Best Western Phoenix Airport provide laundry services?

Yes! SureStay Hotel by Best Western Phoenix Airport offers hot water linen and laundry washing at your grasp for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

Does SureStay Hotel by Best Western Phoenix Airport provide dry cleaning services?

Yes! SureStay Hotel by Best Western Phoenix Airport offers dry cleaning service that is available all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

How many rooms does SureStay Hotel by Best Western Phoenix Airport have?

SureStay Hotel by Best Western Phoenix Airport has a total of 95 rooms.

How long do visitors normally stay at SureStay Hotel by Best Western Phoenix Airport?

Verified past guests that have stayed at SureStay Hotel by Best Western Phoenix Airport had an average nightly stay of 1 night at this property.

In which languages can SureStay Hotel by Best Western Phoenix Airport's personnel communicate?

SureStay Hotel by Best Western Phoenix Airport can speak in 2 languages and supports well-known languages such as English and Spanish for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment options are supported at SureStay Hotel by Best Western Phoenix Airport?

Enjoy the convenience of easy payment at SureStay Hotel by Best Western Phoenix Airport which accepts up to 5, with payment card options such as American Express, Visa, MasterCard, Cash, and Discover Card.

What is the typical rating that verified Group travelers have given to SureStay Hotel by Best Western Phoenix Airport?

Past group travelers that have stayed at this property have given SureStay Hotel by Best Western Phoenix Airport an average rating of 7.3. You can check out more specific customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to SureStay Hotel by Best Western Phoenix Airport?

The closest airport to SureStay Hotel by Best Western Phoenix Airport is Payson Airport, 109.0 km away.

See map

Explore the neighborhood

What people love about SureStay Hotel by Best Western Phoenix Airport

  • 9.6

    Exceptional
    Cleanliness

    "Very clean and very good location!"

    Mariko

    |

    December 5, 2022

  • 8.8

    Excellent
    Spaciousness

    "The room was huge and clean and comfortable, they were very accommodating of my dog, staff was amazing (especially ashley)."

    Stacy

    |

    October 24, 2020

  • 9.2

    Exceptional
    Location

    "Safe lots of lighting, simple, close to the airport, shuttle, easy booking and check-in"

    Lisa

    |

    April 25, 2021

Overall rating:

7.2

Very good
8,866 reviews
Cleanliness
7.7
Facilities
6.7
Location
6.9
Read all reviews >
More about SureStay Hotel by Best Western Phoenix Airport

More about SureStay Hotel by Best Western Phoenix Airport

SureStay Hotel by Best Western Phoenix Airport

Enjoy all that Phoenix (AZ) has to offer with a stay at SureStay Hotel by Best Western Phoenix Airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by SureStay Hotel by Best Western Phoenix Airport help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Phoenix (AZ) is made even more convenient with the taxi and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out and luggage storage. For longer stays or whenever you need it, the laundromat and dry cleaning service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at SureStay Hotel by Best Western Phoenix Airport.
For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at SureStay Hotel by Best Western Phoenix Airport. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
A day in will be as fun as a day out with ranges of recreational activities offered at SureStay Hotel by Best Western Phoenix Airport. A beach that's accessible right from the hotel puts you close to the ocean during your stay. Don't forget to make a visit or two to the hotel's pool.

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Amenities and facilities

Good
Facilities

6.7

Most talked about facilities

Housekeeping

9 mentions

Breakfast

6 mentions

Food & Dining

1 mention

Swimming Pool

1 mention

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Outdoor recreational features
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by stairs
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathtub
  • Blackout curtains
  • Carbon monoxide detector
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Extra long bed
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • Individual air conditioning
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Microwave
  • Mirror
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental

Location

3037 E. Van Buren Street, Sky Harbor International Airport, Phoenix (AZ), United States, 85008
Good
Location

6.9

Public transportation
  • 24th St / Washington
    1.3 km
  • 24th St / Jefferson
    1.4 km
Airports
  • Phoenix Sky Harbor International Airport (PHX)
    1.7 km
Hospital or clinic
  • Maricopa Medical Center
    1.3 km
Shopping
  • Scottsdale Fashion Square
    9.9 km
Convenience store
  • Circle K
    100 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Chase Field
    4.8 km
  • Heard Museum
    5.8 km
  • Phoenix Zoo
    6.3 km
  • Desert Botanical Garden
    6.7 km
  • Camelback Mountain
    8.7 km
  • Old Town Scottsdale
    9.5 km
  • South Mountain Park
    13.1 km
  • Butterfly Wonderland
    17.3 km
  • Taliesin West
    23.4 km
  • Musical Instrument Museum
    24.3 km
Nearby landmarks
  • Celebrity Theatre
    290 m
  • Ballet Arizona
    570 m
  • Maricopa Medical Center
    1.3 km
  • 24th St / Washington
    1.3 km
  • Arizona State Hospital
    1.3 km
  • 24th St / Jefferson
    1.4 km
  • Comprehensive Health Center
    1.4 km
  • 38th St / Washington
    1.5 km
  • Phoenix Greyhound Park
    1.5 km
  • Terminal 2 Cell Phone/Waiting Lot
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee0 USD
  • Distance from city center2.2 miles
The property
  • Non-smoking rooms/floorsyes
  • Number of floors2
  • Number of rooms 95
  • Room voltage110
  • Most recent renovation2019

Property announcements

Please note that guests that reside within 30 miles cannot be accommodated at this property.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of SureStay Hotel by Best Western Phoenix Airport from real guests

Provided by verified guests of Agoda
7.1
/
10
Cleanliness7.7
Facilities6.7
Location6.9
Room comfort and quality6.3
Service7.4
Value for money7.3
High score for Phoenix (AZ)
Rating
9+ Exceptional (15)
8-9 Excellent (19)
7-8 Very Good (16)
6-7 Good (6)
<6 Below Expectation (25)
Time of the year
Mar - May (18)
Jun - Aug (10)
Sep - Nov (30)
Dec - Feb (23)

Show reviews that mention 

Showing 81 verified guest comments
12345
9.6
Exceptional
Mariko from United States
Couple
Accessible King Bed Room
Stayed 1 night in November 2022

Exceptional”

Very clean and very good location!

Reviewed December 05, 2022

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10.0
Exceptional
Teresa from United States
Business traveler
1 King Bed Smoking Room
Stayed 1 night in November 2020

Exceptional”

Beautiful new room. Loved it. Was totally impressed.

Reviewed November 21, 2020

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9.6
Exceptional
Julie from United States
Couple
1 King Bed Mobility Accessible Bathtub Non-Smoking
Stayed 1 night in March 2020

Exceptional”

Friendly staff very clean close to airport great place for the price

Reviewed April 02, 2020

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10.0
Exceptional
Alex from United States
Solo traveler
1 King Bed Non-Smoking
Stayed 1 night in November 2020

Clean, fresh, affordable”

Very satisfied

Reviewed November 07, 2020

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8.8
Excellent
Stacy from United States
Business traveler
1 King Bed Jetted Tub Smoking
Stayed 1 night in October 2020

Truck Driver & my dog”

I was traveling through in my large commercial truck and booked this hotel online as a stopping point. I was eager to use the jacuzzi tub in my king room after 4 days on the road. The room was huge and clean and comfortable, they were very accommodating of my dog, staff was amazing (especially ashley)... neighborhood is less than desirable but i felt secure and no one messed with my truck. I would absolutely stay here again!!

Reviewed October 24, 2020

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9.2
Exceptional
Hyok from United States
Couple
Stayed 1 night in October 2021

Clean but noisy”

As the hotel is close to the airport I expect to hear a lot of plane taking off and landing but the terrible horning sound during the night from the trains passing by is inexcusable

Reviewed October 21, 2021

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9.2
Exceptional
Lisa from United States
Business traveler
1 King Bed Non-Smoking
Stayed 1 night in April 2021

Close to the airport ”

Safe lots of lighting, simple, close to the airport, shuttle, easy booking and check-in

Reviewed April 26, 2021

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9.2
Exceptional
Twanda from United States
Solo traveler
1 King Bed Jetted Tub Smoking
Stayed 1 night in January 2021

Stay”

Everything was good except the WiFi didn’t work.

Reviewed January 19, 2021

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8.0
Excellent
Rennel from Canada
Couple
1 King Bed Non-Smoking
Stayed 3 nights in November 2022

Good Location”

A good Location for me, as it was close to what i need to do.

Reviewed January 28, 2023

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8.0
Excellent
Christina from United States
Couple
1 King Bed Non-Smoking
Stayed 3 nights in June 2020

It was good for what it is worth ”

Rooms looked just like the pics. They were clean and the maids were nice.

Reviewed July 04, 2020

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7.6
Very good
Amy from United States
Solo traveler
1 King Bed Non-Smoking
Stayed 1 night in December 2021

Watch the Location”

This was a great little hotel for the money but it was in not the most amazing location. I would suggest at the hotel put some sort of gate around just to give it that extra security field. All in all though I did not feel too unsafe and I would potentially stay there again

Reviewed December 08, 2021

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6.8
Good
Kimberly from United States
Solo traveler
1 King Bed Non-Smoking
Stayed 1 night in September 2022

Good”

Nice for 1 night stay if you are in transition... the hotel staff were awesome, pliant caring and family oriented ~ especial at the front desk!!! Courtesy shuttle for guest is awesome! Thank you!

Reviewed September 25, 2022

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6.0
Emily from Canada
Solo traveler
1 King Bed Non-Smoking
Stayed 1 night in October 2022

Basic hotel, very convenient, but unfriendly staff”

I stayed twice, separately, while in brief transit, and this place fine and pretty convenient for that purpose. I would probably stay again if it remained at a competitive price, as it was. The Shuttle from the airport was regular enough and easy to catch (although it can take some time if there are people going to the car park as it drops everyone off near their car). Shuttle back to the airport only goes on the hour and needs to be requested the day before. I requested a non-smoking room but my first room smelled of smoke, and the shower didn't drain very well. I didn't have time or energy to complain so I can't say what the resolution would have been. On the way back, my second room didn't have these issues. Overall - Beds comfy enough, a/c good, breakfast was okay for transit (but no vegan options other than cheap bread, nothing gf except fruit). Also note: My first check in took AGESSS, there were 2 (very dispirited/cold, not at all friendly) members of staff at the desk, but only one was doing the check in while the other was on/off the phone, so check in was longer with people ahead of me needing help / having a complicated check in. This wasn't ideal for arriving late at night when i just wanted to sleep. Second time a different staff member also seemed very tired/dispirited/cold. It made me wonder how this place values their staff. This is not a place to stay if you want to explore phoenix. The general area didn't seem the most safe, but the hotel itself is safe and it's fine for a night of decent sleep close to the airport.

Reviewed October 12, 2022

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6.8
Good
Raerandelynn from United States
Solo traveler
2 Queen Bed Non Smoking
Stayed 2 nights in May 2021

Good”

The check-in was easy, they were pet friendly no hassle and the rooms were neat and clean. I had no complaints. Not the best side of town but no problems occurred

Reviewed May 15, 2021

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6.4
Good
Karen from United States
Couple
1 King Bed Mobility Accessible Bathtub Non-Smoking
Stayed 1 night in February 2022

Motel Phoenix Airport”

I booked on line and specified that I wanted a NON smoking room. When I checked in desk attendant asked if I knew the room was smoking. I showed her that I specified non smoking. She said there were no other rooms available. It is funny because desk attendant also told the person in front of me that she had booked a smoking room and the customer had a son sensitive to smoking. She had to keep her room. I could not cancel and get my money back. I had issues all night and have a cough today. Had loud neighbors and front desk did call them but it did not change. Walls paper thin. I could hear plainly every word they said. I would not stay at this hotel again.

Reviewed February 25, 2022

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6.8
Good
Marite from United States
Solo traveler
2 Queen Beds Smoking Room
Stayed 1 night in October 2021

Affordable and clean for a night”

Affordable and clean for a night

Reviewed June 15, 2022

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6.4
Good
Tyler from United States
Solo traveler
1 King Bed Non-Smoking
Stayed 1 night in January 2022

Serves it's purpose”

This place is exactly what it looks like, tired but decently maintained and located close to the airport. The courtyard like parking area probably helps keep theft down in what seems like an otherwise mistreated part of town. I've had much nicer rooms for $100 but it's the best I could find last minute in Phoenix and close to the airport.

Reviewed January 16, 2022

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6.0
Gary from United States
Solo traveler
2 Queen Bed Non Smoking
Stayed 1 night in December 2021

House Keeping”

I stayed over an extra 2 nights. They will only give house keeping but I had to ask for it. I would stay again here; The staff TRIES to do a good job. It is Phoenix full of dopers and smokers.

Reviewed December 08, 2021

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5.2
Devin from United States
Couple
1 King Bed Non-Smoking
Stayed 1 night in January 2022

Staff was rude”

Because my license was with a local address, I was made to feel like because I had my girlfriend with me I was bringing a hooker in. We flew in together, she was to fly out the next morning. I live over an hour and a half away. So I wanted a room so we didn't need to get up extra early to be back at the airport.

Reviewed January 15, 2022

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5.2
SHIRLANN from United States
Solo traveler
1 King Bed Non-Smoking
Stayed 1 night in July 2020

Hidden fees of 25 dlls for pet did not say that on website...”

Desk clerk told me the 25dll pet fee is in the fine print...I should have read the "fine print" I found her tone condescending and the fee BS...will find another place while I am traveling for me and my 🐕

Reviewed July 28, 2020

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