Edinburgh Grosvenor Hotel
 Edinburgh Grosvenor Hotel
Lobby Edinburgh Grosvenor Hotel
Lobby Edinburgh Grosvenor Hotel
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7.3
Very good
/10
(114 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location - 690 meters from city center
  • Haymarket Train Station170 m
  • St. Mary's Cathedral190 m
  • Vietnam House Art Gallery200 m
  • Haymarket Tram Station210 m
  • Consulate General of Russia250 m
  • Consulate of Denmark280 m
  • Consulate General of the Federal Republic of Germany310 m
  • Cuba Norte330 m
  • Consulate General of Japan350 m
  • Bert's Bar400 m
  • Edinburgh Grosvenor Hotel

    Grosvenor Street Haymarket, Haymarket, Edinburgh, United Kingdom, EH12 5EF - See map
    "The breakfast was excellent and the location was great for walking distance to the center and to the hop on hop off bus."
    Esther - June 30, 2016
    Very good service
    7.8 rating for service
    Very good cleanliness
    7.2 rating for cleanliness
    • 170 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Hot tub

    • Room service [24-hour]

    Property ranking|Compared to 4,231 Edinburgh properties
    See all rankings
    Room comfort score
    7.1/10
    Location score
    8.2/10
    Review score - United States
    5.8/10
    Value for money score
    6.9/10
    Better than
    98
    %
    of Edinburgh properties
    Better than
    97
    %
    of Edinburgh properties
    Better than
    97
    %
    of Edinburgh properties
    Better than
    96
    %
    of Edinburgh properties
    Value for money6.9
    Location rating8.2
    Nearest airportEdinburgh Airport (EDI)
    Distance to airport9.2 km

    Rooms available at Edinburgh Grosvenor Hotel

    Compact Double Hilton Room
    Compact Double Hilton Room
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 1 double bed
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    Double Hilton Guestroom
    Double Hilton Guestroom
    ...
    • Room size: 26 m²/280 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Single Hilton Guestroom
    Single Hilton Guestroom
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 1 single bed
    Enter dates to see prices
    Hilton Double Deluxe
    Hilton Double Deluxe
    ...
    • Room size: 44 m²/474 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Junior Hilton Suite
    Junior Hilton Suite
    ...
    • Room size: 64 m²/689 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    King Hilton Deluxe
    King Hilton Deluxe
    ...
    • Room size: 26 m²/280 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Budget Double Room
    Budget Double Room
    ...
    • Room size: 13 m²/140 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
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    More about Edinburgh Grosvenor Hotel

    More about Edinburgh Grosvenor Hotel

    9.6
    Exceptional

    "Excellent hotel and looking forward to going back."

    Erik

    |

    March 14, 2017

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Edinburgh Grosvenor Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (114)Booking.com Reviews (2330)
    7.3
    /
    10
    Cleanliness7.2
    Facilities6.5
    Location8.2
    Room comfort and quality7.1
    Service7.8
    Value for money6.9
    Rating
    9+ Exceptional (13)
    8-9 Excellent (21)
    7-8 Very Good (13)
    6-7 Good (11)
    <6 Below Expectation (29)
    Time of the year
    Mar - May (18)
    Jun - Aug (26)
    Sep - Nov (22)
    Dec - Feb (21)
    All languages
    All guests (114)
    All room types

    Show reviews that mention 

    Showing 87 verified guest comments
    12345
    9.2
    Exceptional
    Phillip from Indonesia
    Couple
    Double Hilton Guestroom
    Stayed 1 night in June 2018

    Great spot for the centre of town”

    Annoying to cross the street for breakfast, but a lovely hotel nevertheless, would return again.

    Reviewed May 09, 2019
    8.7
    Excellent
    Debbie from Singapore
    Couple
    Double Hilton Guestroom
    Stayed 2 nights in May 2014

    Centrally located, clean comfortable room ”

    Central location, Good size room with very comfortable bed. Friendly staff.

    We had a wonderful stay at the Hilton. The Hotel is very convenient and centrally located, close to sightseeing, gardens, good restaurants, shopping. Good size and clean room with a very comfortable bed. Friendly staff. Highly recommended

    Reviewed May 26, 2014
    6.4
    Good
    Kim from United Kingdom
    Couple
    Double Hilton Guestroom
    Stayed 3 nights in April 2019

    Worst hilton hotel”

    Someone in our room when we opened the door. They had apparently checked out because of the condition of the room, but were still there . Bed was basically a fold out bed which creaked so bad. The window was broken, so wouldn't stay open. The hot water tap would not turn off completely. I have stayed in many hilton hotels, which is why I picked it. Certainly not the standard you would expect from a hilton. The only good thing, the location was great

    Reviewed April 24, 2019
    4.8
    Lauren from United Kingdom
    Group
    Compact Double Hilton Room
    Stayed 2 nights in April 2019

    The staff were reluctant to chat, we rang reception over 6 times to get assistance and no answer ”

    After we had constantly called reception and had no answer we went downstairs and there we’re 3 of them stood chatting.. no customers in sight. The mattress was stained and the bath was not clean. For the money it was not impressive and for a Hilton branded hotel I was very shocked

    Reviewed April 15, 2019
    10.0
    Exceptional
    Lynnette
    Couple
    Twin Hilton Guestroom
    Stayed 3 nights in May 2019

    Fabulous stay”

    Great hotel and location. Easy walk into the town and all the attractions.

    Reviewed May 06, 2019
    4.8
    Chye from United Kingdom
    Couple
    Compact Double Hilton Room
    Stayed 1 night in May 2018

    Deceiving photos but great service from staff”

    this is not up to Hilton’s standard. Very old hotel,40years. I don’t recommend spending extra for this hotel. NOT WORTH it. But kudos to the service from a staff who manage to upgrade us to a newer room. We really appreciate that. But yes, this hotel is too expensive for what it’s offering

    Reviewed May 12, 2018
    8.8
    Excellent
    Esther from Indonesia
    Family with young children
    King Hilton Deluxe
    Stayed 1 night in June 2016

    Comfortable”

    It was our first time visiting Ediburgh and it was a great feeling, coming to the hotel that was comfortable. We really enjoyed the service and the staff was helpful. However, the toilet made squeaky noise. The breakfast was excellent and the location was great for walking distance to the center and to the hop on hop off bus.

    Reviewed June 30, 2016
    8.3
    Excellent
    Elaine from United Kingdom
    Couple
    Double Hilton Guestroom
    Stayed 2 nights in October 2015

    Nice hotel”

    location breakfast room

    Had a great couple of nights here. There does seem to be quite a difference between the size of the rooms. My Mum stayed in 308 which while it had a window it was so high you couldn't see out. The room was also very small but with lots of big furniture so it was difficult to get around in the room. 309 by contrast was almost double the size with a window looking out onto a lovely square and a church. If possible request a room that faces out onto the back for a nice view.

    Reviewed October 08, 2015
    9.0
    Exceptional
    Stephen from Ireland
    Couple
    Hilton Double Deluxe
    Stayed 1 night in August 2015

    Central hotel close to Haymarkert train station ”

    Location, staff friendliness and efficiency

    We had a really nice stay. Hotel was busy while we were there. Room, (deluxe double), was nice and spacious. Location is very convenient close to Haymarkert train station. Staff accommodating. The only downside was there was no parking also the hotel did offer a discounted rate with a car park around 10 minutes away. Would happily return to this hotel.

    Reviewed August 23, 2015
    8.3
    Excellent
    Darlene from Philippines
    Solo traveler
    Single Hilton Guestroom
    Stayed 1 night in June 2015

    Nice hotel”

    Location, service, comfort

    Overall a nice hotel. It's clean and the staff are friendly. Room is comfortable, although the floor was a bit uneven and creaky in my room (understandable for an old building I guess). It's a few minutes' walk from the train station and a pleasant walk to nearby attractions. My only disappointment was with wifi--- it's free only in the lobby (which was across the street from my room). In this day and age, charging paying guests for wifi is just absurd.

    Reviewed July 26, 2015
    8.7
    Excellent
    Esmeraldo from Philippines
    Solo traveler
    Single Hilton Guestroom
    Stayed 1 night in March 2015

    Warmth on a cold and rainy day”

    1. Good location; 2. Easily accessible; 3. Accommodating staff

    I really appreciate my stay at the Hilton Grosvenor Hotel in Edinburgh. It provided a warm place for me to stay on a cold and rainy day. I came early and was at the hotel by nine in the morning to leave my luggage when to my delight, I was told that I can get into my room already.

    Reviewed April 01, 2015
    8.7
    Excellent
    Sheau from Malaysia
    Couple
    Compact Double Hilton Room
    Stayed 2 nights in November 2014

    value for money ”

    clean, friendly staff, comfortable

    Clean, comfortable, good value but no hotel parking available for guest. We were parking overnight in front of the hotel and overslept for the third day morning - get penalty charge by the police. You have to move your car before 8.30am if you wanna park at the road side.

    Reviewed November 30, 2014
    9.3
    Exceptional
    Tajha from United Kingdom
    Solo traveler
    Single Hilton Guestroom
    Stayed 1 night in August 2014

    Fantastic room and Location”

    The room, location and price

    I truly enjoyed my stay at this hotel. The room was compact but cosy and came with a very nice bathroom and a comfy bed. Even better I got it for only £48 but in no way did my experience correlate with the price. Seeing that the townhouse part of the hotel is quite old the window was a bit rusty in the corner but I'm not Alex Polizzi from The Hotel Inspector! Not a big deal. The hotel is only a 5-7 minute walk from the town centre and the lovely Dean Gardens and Princess Garden. Even though Haymarket is quite busy, the hotel is tucked away near a lovely set of trees so you will not hear a thing. Will definitely be staying here again!

    Reviewed September 04, 2014
    5.7
    kin from Hong Kong
    Couple
    Double Hilton Guestroom
    Stayed 1 night in July 2014

    So far so good, they gave me a old room at first.”

    Big room, Large TV with World cup live

    I used to stay Hilton when I had a trip, but this Hilton in Edinburgh was the first 'hilton' to gave me a bad experience. The buliding, lobby and front counter staff were nice.. but when I checked-in, I was given a room in ground floor, where was old and concealed. when I entered to the room, there were given me old and dark feeling, this classics interior style let me felt horror, and l felt that I wasnt stay in Hilton at that moment... this type of old room style photo was never showed on Agoda and hilton official website. I disappointed and went to lobby counter to change my room. First they answered me that all of their room are similar...finally they let me change...because I had found the photos on the website to show the room photos to the lobby staff. After that they gave me a room was clean, big, and same as the website photos, the room was totally difference than before..it was the room which I prefered to stay.

    Reviewed July 18, 2014
    9.0
    Exceptional
    Andrew from United Kingdom
    Solo traveler
    Single Hilton Guestroom
    Stayed 2 nights in April 2014

    Great Location ”

    location, clean comfortable rroms

    Staff were very helpful and polite, great location easy access to public transport to city centre and airport. My only complaint is the breakfast is no great. Food has been prepared and left to sit for a while. Lots of processed meats, breakfast not up to standard.

    Reviewed July 09, 2014
    8.3
    Excellent
    Arifin from Australia
    Solo traveler
    Single Hilton Guestroom
    Stayed 1 night in June 2013

    Great Hotel. Great breakfast”

    Location, cleanliness and quiet

    Hotel is centrally located in Edinburgh. Quiet area. Although the building is fairly old, it has been renovated and does not show its age. My stay was pleasant. No concerns or etc with the stay. Will definitely recommend this hotel to friends

    Reviewed August 26, 2013
    9.3
    Exceptional
    Sharifah from Malaysia
    Solo traveler
    Single Hilton Guestroom
    Stayed 5 nights in January 2013

    Great location and excellent service”

    the staffs were amazing and location was great

    The room was a little small but adequate, however the staffs were exceptional. The service far exceed a 5-star hotel. From here I could walk to the Art Galleries, Princess Street and even the Old Town. Would have loved to have a gym though.

    Reviewed January 13, 2013
    9.3
    Exceptional
    Charles from United Kingdom
    Solo traveler
    Double Hilton Guestroom
    Stayed 1 night in December 2012

    "Silent Night"”

    Only 100 yards walk from Hamarket B.R. Railway station.

    Very good room (103)corner unit situated near the end of the corridor and very quiet, well away from the lifts. But you need to be mobile as there are a small number of steps to get access to this rooms location.

    Reviewed January 01, 2013
    6.0
    Terry from United Kingdom
    Couple
    Double Hilton Guestroom
    Stayed 4 nights in January 2019

    Unhappy Stay, hotel gave poor service and was untidy, and not very clean.”

    Received a frosty welcome on arrival. We were booked in to a room in their town house which was seperate to the main hotel building and facilities for the duration of our stay (4. nights). Day 3 found a note posted under room door saying we had to move to the main hotel by the next morning due to scheduled maintenace taking place to the town house. I challenged this matter with reception staff to why we were booked in to a room knowing we would need to move out of and cause inconvenience, they couldn't give an explaination. After expressing my disapointment in the matter they offered a upgrade to the room but it wouldn't be until 15:00 the next day. Overall appearance especially the town house was worn and grubby. During our stay noticed litter in public areas not cleaned up and just left, a vaccum cleaner was left in hall way outside our room and only moved when complained. Attention to detail impacted standard e.g wobbly lampshades, broken blind and smeary glass/tables.

    Reviewed January 07, 2019
    5.6
    Ian from United Kingdom
    Couple
    King Hilton Deluxe
    Stayed 3 nights in December 2018

    Noisy and uncomfortable ”

    The walls are very thin you can hear when other people open their room doors and walk through the hallway and the bed was very stiff and uncomfortable. The breakfast was OK but nothing special and very little virety. For a Hilton very poor

    Reviewed January 01, 2019
    12345
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    Edinburgh Grosvenor Hotel
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    • Excellent location
    • Edinburgh Castle
    • Haymarket Train Station is within 0.17 km