Edsa Shangri-La Manila

Edsa Shangri-La Manila

1 Garden Way, Ortigas Center, Mandaluyong City, Mandaluyong, Manila, Philippines, 1650
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 Edsa Shangri-La Manila
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    Tower Wing Deluxe Room - Bed Edsa Shangri-La Manila
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    Exterior view Edsa Shangri-La Manila

    Guest reviews

    8.6
    Excellent
    /10
    (1547 reviews)See what guests said
    10.0
    Exceptional

    "Clean room and food was great with reasonable price"

    seong H.

    -

    December 19, 2018

    8.9
    Excellent cleanliness
    Recommended by 93% of guests

    Property highlights

    • 330 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

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    Excellent
    Location
    8.8
    See map
    Excellent location - 2.59 kilometers from city center
    Nearby
    Popular
  • SM Megamall280 m
  • Shangri-La Plaza Mall290 m
  • Starmall EDSA Shaw380 m
  • University of Asia & The Pacific460 m
  • Asian Development Bank800 m
  • PSC-ULTRA1.1 km
  • PhilSports Arena1.11 km
  • Robinsons Galleria1.14 km
  • Rockwell Center1.58 km
  • Talipapa Market2.2 km
  • Value for money7.9
    Location rating8.8
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport9.1 km
    Select your room
    8.8
    Excellent
    Room comfort & quality
    Premier Suite
    Premier Suite
    ...
    • Room size: 67 m²/721 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Tower Wing Deluxe Room
    Tower Wing Deluxe Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Horizon City Room
    Horizon City Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Garden Wing
    Deluxe Garden Wing
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 double bed or 1 king bed
    Enter dates to see prices
    Tower Wing Horizon Executive
    Tower Wing Horizon Executive
    ...
    • Room size: 63 m²/678 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Tower Wing Premier Room
    Tower Wing Premier Room
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Suite Deluxe
    Suite Deluxe
    ...
    • Room size: 107 m²/1152 ft²
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    Double Club
    Double Club
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Suite Standard
    Suite Standard
    ...
    • Room size: 165 m²/1776 ft²
    Enter dates to see prices
    Suite Garden View
    Suite Garden View
    ...
    • Room size: 90 m²/969 ft²
    Enter dates to see prices
    Have a question for Edsa Shangri-La Manila?

    What people love about the property

    • 9.2
      Exceptional

      "Shangri-La's a fabulous hotel."

      John

      |

      August 18, 2016

    • 9.2
      Exceptional

      "From its ambience, food, and wonderful amenities ."

      John

      |

      August 18, 2016

    • 9.2
      Exceptional

      "This is a grand hotel with top dining facilities, friendly staff and an opulent lobby."

      Justin

      |

      February 20, 2018

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    More about Edsa Shangri-La Manila

    More about Edsa Shangri-La Manila

    10.0
    Exceptional

    "Great Place, Fun Times"

    Mickael

    |

    April 10, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "I really enjoyed my stay there, specially the POOL!!!"

    ROUIE

    |

    December 27, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Filipino cuisine
    Filipino cuisine
    Vatel Restaurant Manila
    6.5 km Filipino, French, Mediterranean
    iBread
    7.8 km Filipino
    Hizon's Cakes & Pastries
    8.2 km Filipino
    American cuisine
    American cuisine
    Wild West Roadhouse Grill
    1.8 km American
    Shakey's ERMITA
    4.3 km American, Pizza
    Bacolod Chicken Express
    4.9 km American, Asian, Filipino
    Asian cuisine
    Asian cuisine
    Tramway Buffet Plaza
    1.8 km Asian, Chinese
    Gloria Maris
    2.4 km Asian, Chinese, Filipino
    Tapa king
    2.7 km Asian, Filipino

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (1547)Booking.com Reviews (1156)
    8.6
    /
    10
    Cleanliness8.9
    Facilities8.8
    Location8.8
    Room comfort and quality8.8
    Service8.7
    Value for money7.9
    Provided by verified guests of Agoda
    All languages
    All guests (1547)
    All room types

    Show reviews that mention 

    Showing 977 verified guest comments
    12345
    9.2
    Exceptional
    ROUIE from Philippines
    Group
    Tower Wing Deluxe Room
    Stayed 1 night in December 2018
    christmas fun!!!”
    i really enjoyed my stay there, specially the POOL!!! so love it. my only comment was the breakfast, maybe i was over expecting that's why i'm lil' disappointed that the selection is not so wide and a bit scattered. but over all i love it!!! i love the pool and the room :)
    Reviewed December 27, 2018
    Dear Rouie, Thank you for taking the time to share your review. We are delighted to know that you enjoyed many aspects of your stay. Please know that your feedback is encouraging as we strive to provide our guests a memorable experience. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
    Responded January 02, 2019
    Edsa Shangri-La Manila
    10.0
    Exceptional
    Jacqueline from Philippines
    Couple
    Deluxe Garden Wing
    Stayed 1 night in December 2018
    The place to be! ”
    Spent our Christmas staycation here and everything is perfect! We also had a free upgrade in our room. As usual, the pool area is very nice but it gets quite cold at night so maybe they can get a heated pool too!😅 All in all, everything is perfect and will definitely come back again!
    Reviewed December 26, 2018
    Dear Jacqueline, Thank you for taking the time to share your review. We are delighted to hear that you had a wonderful stay with us. Please know that each and every member of our team does his very best to better serve our guests. Once again, we thank you and we hope to welcome you back again soon. Yours sincerely, Amit O General Manager
    Responded January 02, 2019
    Edsa Shangri-La Manila
    9.2
    Exceptional
    RAMON from Philippines
    Couple
    Deluxe Garden Wing
    Stayed 1 night in November 2018
    Great location”
    Shangri-La will always be Shangri-La! Of course, the service was good and so as everything within the hotel. The only downside was they are trying to rip off the guest for the use of the pool. Who would be willing to pay an additional P2,500 for a guest to swim at the hotel? It doesn't have to be FREE but at least an acceptable rate for an additional guest. Book your stay with Agoda it is a thousand or maybe more cheaper than the hotel itself.
    Reviewed December 03, 2018
    Dear Ramon, Thank you for taking the time to share your review. Please be assured that your feedback has been noted and shared to our department head in charge so that we may review and improve on. Once again, thank you and we hope to welcome you back again soon. Yours sincerely, Amit O General Manager
    Responded December 05, 2018
    Edsa Shangri-La Manila
    9.2
    Exceptional
    Milagros from Philippines
    Family with young children
    Deluxe Garden Wing
    Stayed 1 night in December 2018
    Enjoyable Stay”
    Stayed with children ages 4 to 12. They all enjoyed the pool. The kiddie pool was excellent, with a slide and a play area. Great location, right next to Shangri-la Mall, which gives you plenty of food options. There is a bridge that connects the hotel to the mall.
    Reviewed January 21, 2019
    Dear Milagros, Thank you for taking the time to share your review. It is indeed a pleasure to hear that you had an enjoyable stay experience with us. Please know that we are always committed to providing the finest food selection and service to our guests who hopefully will leave with many fond memories. Once again, we thank you and we hope to welcome you back again soon. Yours sincerely, Amit O General Manager
    Responded January 21, 2019
    Edsa Shangri-La Manila
    10.0
    Exceptional
    ARNOLD from Philippines
    Business traveler
    Deluxe Garden Wing
    Stayed 2 nights in December 2018
    Exceptional”
    Always stay in this hotel
    Reviewed February 10, 2019
    Dear Arnold, Thank you for your message. We hope to have you with us again soon. Yours sincerely, Amit O General Manager
    Responded February 13, 2019
    Edsa Shangri-La Manila
    10.0
    Exceptional
    Travis from United Kingdom
    Solo traveler
    Deluxe Garden Wing
    Stayed 4 nights in January 2019
    Very relaxing .”
    Very friendly and lovely staff excellent facilities and grounds good room comfortable bed food and drinks superb would recommend staying there .
    Reviewed February 07, 2019
    Dear Travis, Thank you for taking the time to share your review. We hope to welcome you back again soon. Yours sincerely, Edsa Shangri-La, Manila
    Responded February 08, 2019
    Edsa Shangri-La Manila
    10.0
    Exceptional
    VIRGINIA from Philippines
    Couple
    Deluxe Garden Wing
    Stayed 2 nights in November 2018
    Great Stay”
    We had a very nice time during our stay. All staff were very accommodating and super courteous. It was an early birthday celebration of my husband. Our room has been upgraded and a complimentary slice of cake was given. The cake tasted so good. The facilities were great and there was a walkway/bridge going to the mall. The pool is so nice as well both for kids adults that want a deep pool. Great stay!
    Reviewed November 19, 2018
    Dear Virginia, Thank you for taking the time to share your review. It is indeed a pleasure to hear that you had an enjoyable stay experience with us. Please know that we are always committed to providing the finest food selection and service to our guests who hopefully will leave with many fond memories. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
    Responded November 20, 2018
    Edsa Shangri-La Manila
    9.6
    Exceptional
    Mariecris from Philippines
    Family with young children
    Deluxe Garden Wing
    Stayed 1 night in November 2018
    Perfect Staycation for the family”
    Perfect place to bond with the whole family. Upon entering the hotel, you already feel the warm welcome of the hotel staff, from the security to the ushers , to receptionist and assisting staff. All requests were also provided quickly. My kiddos enjoyed the pool the most. (They liked the ice cream too!) They have a comfy large bed as well. Christmas is felt with the lights and decors. Will definitely go back.👍👍❤️❤️
    Reviewed December 02, 2018
    Dear Mariecris, Thank you for taking the time to share your review. We are thrilled to hear that you continue to have a delightful experience at Edsa Shangri-La, Manila with our courteous service. Please know that we are always committed to providing the finest food selection and service to our guests who hopefully will leave with many fond memories. Once again, thank you and we hope to welcome you back again soon. Yours sincerely, Amit O General Manager
    Responded December 05, 2018
    Edsa Shangri-La Manila
    6.0
    Marlita from Philippines
    Family with teens
    Deluxe Garden Wing
    Stayed 1 night in November 2018
    Location is good but there’s no enough parking space for inhouse guest..”
    We arrived at around 3pm at the hotel, and i cannot park our car since there is no available parking slot for inhouse guest, so i leave the hotel and park our car in shangrila mall. After closing the mall i went back to shangrila at around 9pm telling me again that there’s no available parking for guest. They suggested that I need to valet park my car and pay for 150. I am very disappointed that there’s no enough parking space for guests. I will not check in in this hotel anymore. The room is very expensive and is somewhat old.
    Reviewed November 26, 2018
    Dear Marlita, Thank you for taking the time to share your review. At Edsa Shangri-La, Manila, we pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We assure you that this has been discussed with our whole team so we can avoid a similar experience in the future. Please be assured that your experience has been shared to our department head in charge so we may review and improve. Once again, thank you and we hope you will allow us the opportunity to redeem ourselves by welcoming you back to the hotel. Yours sincerely, Amit O General Manager
    Responded November 27, 2018
    Edsa Shangri-La Manila
    9.2
    Exceptional
    Natasha from Philippines
    Business traveler
    Tower Wing Deluxe Room
    Stayed 1 night in July 2018
    It is always great to stay in Shangri La.”
    The staff is always accommodating and courteous. The rooms are clean. The beddings and blankets have thinned out and look a bit old. The 24/7 in-room Service do not answer early morning calls. If they do, it takes a long time for them to receive calls. But, still great!
    Reviewed July 08, 2018
    Dear Natasha, Thank you for taking the time to share your review. We are thrilled to hear that you had an exceptional experience and that you enjoyed the attentive service provided by our team. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
    Responded July 16, 2018
    Edsa Shangri-La Manila
    8.0
    Excellent
    scott from Canada
    Family with young children
    Horizon City Room
    Stayed 2 nights in June 2018
    cost”
    our room was 20,500 pesos for 2 nights, then found out when paying for room another 5,000 pesos for taxes, to me thats stupid that 25% of the room cost, not come back there again, there are lots of hotels just as good and don't charges 25% tax on room
    Reviewed June 23, 2018
    Dear scott Thank you for taking the time to share your feedback. For your reference, 12% is value extended government tax and 0.82% local government taxes. Please allow us to further review on the total room cost so we may improve on in the future. Once again, thank you for your honest review and we hope you will allow us the opportunity to redeem ourselves by welcoming you again soon. Yours sincerely, Amit O General Manager
    Responded June 25, 2018
    Edsa Shangri-La Manila
    8.8
    Excellent
    Gloria from Philippines
    Family with young children
    Horizon City Room
    Stayed 1 night in June 2018
    Excellent”
    I am not satisfied with the kind of service that the staff in the reception area of the Horizon Club Garden Wing handled our complaint about our room key when we were about to check out already. This is the first time that I am not so happy with my stay at Shangri la.
    Reviewed June 21, 2018
    Dear Gloria, Thank you for taking the time to share your honest feedback. Please be assured that your experience has been shared to our department head in charge so that we may review and ensure to improve. We hope you will allow us the opportunity to redeem ourselves by welcoming you back. Yours sincerely, Amit O General Manager
    Responded June 22, 2018
    Edsa Shangri-La Manila
    9.6
    Exceptional
    Kathrina from United Kingdom
    Couple
    Tower Wing Deluxe Room
    Stayed 2 nights in May 2018
    For my Dad’s birthday”
    I actually booked 2 nights staycation for my parents as it was my dad’s 74th birthday. The place was really fab especially the location and my dad commended the staff as they were very helpful. He also got amfree birthday cake.. thanks Edsa Shangrila Hotel for making my dad’s birthday unforgettable.. 😊
    Reviewed May 25, 2018
    Dear Kathrina, Thank you for taking the time to share your review. We are delighted to hear that you had a comfortable and enjoyable stay with us during this time. Thank you also for appreciating all our colleagues who have made a positive impression on you, we will ensure they are recognized for their efforts.We look forward to welcome you back again soon. Yours sincerely, Amit O General Manager
    Responded June 05, 2018
    Edsa Shangri-La Manila
    9.2
    Exceptional
    feloisa from Philippines
    Family with teens
    Tower Wing Deluxe Room
    Stayed 2 nights in April 2018
    Never fail our expectations”
    I am impressed with the security/medical response team. Firstly, when my skirt got caught on the escalator (though i was the 1 who pushed the stop button). They were kind enough to call our room and check on me, even though it was quite obvious that there was no bodily harm done. Second, there was an accident in the pool area involving one of the minor guest and the emergency team was quick to respond. The staff were all nice (front desk, gym, pool, lounge/bar, the heat, the staff in charge of our room/floor and even the security staff ). When I'm in the mandaluyong area, will choose edsa shangrila, will book through agoda or direct on the hotel's website. Never fails!!!!
    Reviewed May 20, 2018
    Dear feloisa, Thank you for taking the time to share your review. I am thrilled to hear that the service provided by our team went above and beyond your expectations. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. We are so glad you had a wonderful time. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
    Responded May 22, 2018
    Edsa Shangri-La Manila
    8.4
    Excellent
    Yasmin from Philippines
    Family with teens
    Deluxe Garden Wing
    Stayed 1 night in April 2018
    An Oasis in the City”
    I love the resort feel Edsa Shangri-la always brings to our staycations. Staff are pleasant and attentive especially at Heat. Was disappointed though that there was no welcome fruit when this is standard for Golden Circle members.
    Reviewed May 01, 2018
    Dear Yasmin, Thank you for taking the time to share your feedback. It is with great pleasure to hear that you had a memorable experience with us and that you enjoyed the attentive service provided by our team. Please know that your comments are much appreciated and have been noted for our continuous improvement. Once again, we thank you and we look forward to welcoming you back again soon. Yours sincerely, Amit O General Manager
    Responded May 09, 2018
    Edsa Shangri-La Manila
    10.0
    Exceptional
    Andrea from Philippines
    Family with young children
    Deluxe Garden Wing
    Stayed 1 night in March 2018
    Excellent stay on a holy week”
    They tried their best to make things as smooth as possible although checking in was a headache bec of the queue. Other than that it was an excellent stay, breakfast was awesome! Would check in again definitely.
    Reviewed April 02, 2018
    Dear Andrea, Thank you for taking the time to share your experience. We are delighted to know that you enjoyed many aspects of your stay. Your nice comments are much appreciated. Once again, thank you and we look forward to having you with us again soon. Yours sincerely, Amit O General Manager
    Responded April 03, 2018
    Edsa Shangri-La Manila
    8.4
    Excellent
    Kimberly from Philippines
    Family with young children
    Tower Wing Deluxe Room
    Stayed 2 nights in November 2017
    Excellent”
    The rooms and facilities are great as always! Their buffet restaurant, The Heat, needs to improve their menu selection and food quality, though. My family has been eating there for more than a decade and the quality of the food has declined.
    Reviewed March 25, 2018
    Dear Kimberly, Thank you very much for staying with us and sharing your valuable comments with us. Please know that it is always our intention to have our guests carry with them a delightful memory of their stay experience. Your observation about Heat has been noted and shared to our Executive Chef so he may review and ensure to improve on. Once again, thank you and we look forward to welcoming you again soon. Yours sincerely, Amit O General Manager
    Responded March 26, 2018
    Edsa Shangri-La Manila
    8.4
    Excellent
    Louise from Philippines
    Family with young children
    Deluxe Garden Wing
    Stayed 1 night in March 2018
    Excellent”
    The carpet and couch in our room could use a little more vacuuming and disinfecting. Toilet and bath is nice and clean, but we would appreciate a bidet. There are a lot of storage (drawrs & cabinet) which is essential if you're staying for longer. Refrigerator is not able to cool our drinks as much. But it is a classic Shangri-La hotel, with sufficient amenities and convenient location. There is a bridge from the hotel to the mall, and staff are courteous too. Overall we are happy with the deal we got from Agoda for our weekend stay.
    Reviewed March 23, 2018
    Dear Louise, Thank you for taking the time to share about your experience. We are delighted to hear you had a pleasant stay with our warm hospitality. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. We are so glad you have enjoyed yourself. Once again, thank you and we can't wait for welcome you back on your next visit! Yours sincerely, Amit O General Manager
    Responded March 26, 2018
    Edsa Shangri-La Manila
    9.2
    Exceptional
    Howard from Philippines
    Family with young children
    Deluxe Garden Wing
    Stayed 3 nights in November 2017
    So so Stay”
    Went there during the holiday break but I guess a thousand other people had the same idea. Pool was jam-packed, took hours for the valet to get our car upon check out, frayed nerves, etc. However, staff were still friendly and pleasant despite the difficulties of having to deal with all those customers! Surprisingly, check-in and check-out were managed well despite the multitude of people.
    Reviewed February 26, 2018
    Dear Howard, Thank you for taking the time to share your experience. Thank you for appreciating all our colleagues who have made a positive impression on you. I am truly delighted to hear that you enjoyed the service provided by our team. It is always our intention to have our guests carry with them a delightful memory of their stay experience. Once again, thank you and we look forward to welcoming you again soon. Yours sincerely, Amit O General Manager
    Responded February 26, 2018
    Edsa Shangri-La Manila
    10.0
    Exceptional
    Yasmin from Philippines
    Family with young children
    Premier Suite
    Stayed 1 night in December 2017
    I love everything about Edsa Shangri-la”
    IMHO, better than Makati Shang and Shangri-la at the Fort! I love the resort feel, much like Shangri-la Mactan. Service, facilities are top notch! I'm sure it'll be the start of a family tradition to book every New Year! Keep it up!
    Reviewed February 23, 2018
    Dear Yasmin, We are thrilled to hear that you had an exceptional experience with us with our courteous service. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. We are so glad you have enjoyed yourself. Once again, thank you and we look forward to welcoming you again soon. Yours sincerely, Amit O General Manager
    Responded February 23, 2018
    Edsa Shangri-La Manila
    12345
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    Edsa Shangri-La Manila
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    • Excellent location
    • Quezon Memorial Circle
    • Shaw Boulevard MRT Station is within 0.33 km