Edsa Shangri-La Manila
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8.6 Excellent location
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8.6Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Nearest essentials

  • Airports
    • 9 km
    • Ninoy Aquino International Airport (MNL)
    • 86 km
    • Clark International Airport (CRK)
  • Bus and rail stations
    • 300 m
    • Shaw Boulevard MRT Station
    • 700 m
    • Ortigas MRT Station
  • Hospital or clinic
    • 850 m
    • Victor R. Potenciano Medical Center
  • Pharmacy
    • 350 m
    • Mercury Drug
  • Convenience store
    • 850 m
    • 7 Eleven
  • Cash withdrawal
    • on site

More about Edsa Shangri-La Manila

An overview

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Verified traveler reviews

Agoda Reviews (836)
Booking.com Reviews (447)

5.8

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Excellent
  • Cleanliness 8.8
  • Facilities 8.6
  • Location 8.6
  • Room comfort and quality 8.8
  • Service 8.7
  • Value for money 7.8
Excellent
  • Cleanliness 8.5
  • Facilities 8.3
  • Location 8.3
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 7.5
Excellent
  • Cleanliness 9.0
  • Facilities 9.0
  • Location 8.5
  • Room comfort and quality 8.7
  • Service 8.8
  • Value for money 7.8
Excellent
  • Cleanliness 8.9
  • Facilities 8.2
  • Location 8.5
  • Room comfort and quality 9.2
  • Service 8.9
  • Value for money 7.9
Excellent
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 9.1
  • Room comfort and quality 9.1
  • Service 8.8
  • Value for money 7.9
Excellent
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 8.9
  • Room comfort and quality 9.1
  • Service 8.6
  • Value for money 7.8
Excellent
  • Cleanliness 9.3
  • Facilities 8.6
  • Location 9.3
  • Room comfort and quality 9.3
  • Service 9.3
  • Value for money 8.4
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Room type
  • Tower Wing Deluxe Room
  • Premier Suite
  • Horizon City Room
  • Deluxe Garden Wing

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6.4
Jorge from Philippines
Business traveler
Deluxe Garden Wing
Stayed 2 nights in May 2017
Use to be a great hotel”
The hotel itself is actually very nice. Rooms are a little dated, but is kept clean. Pillows and bed are all very comfortable. What was disappointing was the staff. When you arrive there is NO ONE to help you with your bags. For the past 2 visits I had to bring my own bags in. Put them into the x ray and lug them to the counter. For some reason the arrival area is just not managed. Checking in can take some time. But once you get through all of that it's a pretty good hotel. Compared to some of the hotels in Makati this one was pretty good value for your money. Just don't expect too much in terms of service. And the food...... very very bad. If you want a comfortable place to just sleep in. Its good and the gym and pool areas are great.
Reviewed May 22, 2017
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9.2
Alicia from Singapore
Business traveler
Deluxe Garden Wing
Stayed 2 nights in January 2017
Comfortable rooms ”
Comfortable rooms and enjoyed the gym
Reviewed May 17, 2017
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9.2
geejay from Philippines
Family with young children
Deluxe Garden Wing
Stayed 1 night in April 2017
good but they need to make their check in easy ”
we know its a peak period and its easter week but they need to make the check in process more efficiently. we waited for 3 whole hours for us to get our room. we arrive around 1pm and immediately check in. we are asked to wait in their lobby for 3 hours while the other people get their room waiting for just half an hour. the family beside us waited only for 20 mins before they got their room to think i have an infant baby with me. they waited for my baby to be cranky before they gave us room. they complimented us with breakfast with this. but still they should have prioritize family with infant. over all my kids were happy with the stay
Reviewed April 24, 2017
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8.4
MAYBELLE from Australia
Solo traveler
Deluxe Garden Wing
Stayed 3 nights in April 2017
Excellent”
Cons -not really much to say except no hair dryer in the bathroom , should have had a free breakfast for the amount I paid per night, it would have cost more than $300 if breakfast was added. Pros-location was great, not even a 3min walk and you're at SM mega mall. Room was really clean.
Reviewed April 24, 2017
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2.8
Dynah from Philippines
Family with young children
Tower Wing Deluxe Room
Stayed 2 nights in April 2017
Worst 5 star hotel”
I never thought i will experience this in a 5 star hotel. Staff are no help at all. First i had a bad experience with how breakfast was then our second night our room was not clean and requested for toiletries like tissues and towels which took them 2 hours before it was sent to my room and they did that because i was already furious. Next when i checkout left my bag went to call and have it checked manager was not helpful and told me not to accused them it was really upseting. Then they found my bag but all staff that was inside my bag was no longer there . It was the worst service for a 5 star hotel. Will never recommend it and will never stay in that hotel anymore.
Reviewed April 22, 2017
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6.8
Lyka from Philippines
Family with teens
Tower Wing Deluxe Room
Stayed 2 nights in April 2017
Overrated”
I don't know what happened to Edsa Shangrila but this hotel has a very good reputation regarding the service and facilities- bu
Reviewed April 19, 2017
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7.2
kok from Malaysia
Business traveler
Deluxe Garden Wing
Stayed 4 nights in April 2017
Very strategic location”
Its a few minutes walking distance to Megamall and nearby is also the train station. Highly recommended
Reviewed April 19, 2017
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8.8
Nicole from Philippines
Family with young children
Deluxe Garden Wing
Stayed 2 nights in April 2017
Our stay was pleasant.”
Staff was friendly but not as attentive as staff from other hotels. The elevator had a fishy smell from first day of our stay until check out day. It's the elevator to the left nearest to the front desk. Also, doormen werent attentive to the display. Easter display were falling apart yet they failed to notice. Even when there were four at a time.
Reviewed April 17, 2017
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9.2
JOSEPH from Philippines
Couple
Horizon City Room
Stayed 2 nights in April 2017
Very good hotel but stay away from the Italian Restaurant ”
The Paparazzi restaurant failed to impress us. It's expensive but not recommended, poor food experience.
Reviewed April 17, 2017
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8.4
Robert from United States
Business traveler
Tower Wing Deluxe Room
Stayed 1 night in April 2017
Good for local business stay”
Played in a golf tournament at Wack Wack golf club and met with clients in the Japanese restaurant, which had really good sushi and tofu. No real negatives other than the pillows need to be varied in their texture, as not all heads and necks fit one type.
Reviewed April 11, 2017
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