Edsa Shangri-La Manila
Edsa Shangri-La Manila
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Lobby
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Interior view Edsa Shangri-La Manila
Interior view
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Swimming pool [outdoor] Edsa Shangri-La Manila
Swimming pool [outdoor]
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Location
Excellent
8.8
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Removed from saved list
2016

Edsa Shangri-La Manila

Excellent location
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Excellent
From 1307 reviewsSee what guests said
8.6
Recommended by 91% of guests
  • Airport transfer

  • 330 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

Room choices
8.8
Excellent
Room comfort & quality
6 travelers are looking at this property right nowBook now before it's too late!
Premier Suite
Premier Suite
...
  • City view
  • 67 m²/721 ft²
  • 1 king bed
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Tower Wing Deluxe Room
Tower Wing Deluxe Room
...
  • City view
  • 34 m²/366 ft²
  • 1 king bed
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Horizon City Room
Horizon City Room
...
  • City view
  • 34 m²/366 ft²
  • 1 king bed
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Deluxe Garden Wing
Deluxe Garden Wing
...
  • City view
  • 34 m²/366 ft²
  • 1 double bed or 1 king bed
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Suite Deluxe
Suite Deluxe
...
  • 107 m²/1152 ft²
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Single Deluxe
Single Deluxe
...
  • 34 m²/366 ft²
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Double Club
Double Club
...
  • 30 m²/323 ft²
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Suite Standard
Suite Standard
...
  • 165 m²/1776 ft²
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Suite Garden View
Suite Garden View
...
  • 90 m²/969 ft²
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Single Club
Single Club
...
  • 30 m²/323 ft²
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More about Edsa Shangri-La Manila

More about Edsa Shangri-La Manila

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
6.5 kmFilipino, French, Mediterranean
iBread
7.8 kmFilipino
Hizon's Cakes & Pastries
8.2 kmFilipino
Asian cuisine
Asian cuisine
Tramway Buffet Plaza
1.8 kmAsian, Chinese
Gloria Maris
2.4 kmAsian, Chinese, Filipino
Tapa king
2.7 kmAsian, Filipino
Chinese cuisine
Chinese cuisine
Chin's Express
4.3 kmChinese, Fast food
Hap Chan Tea House
5.1 kmChinese
Caffe La Lotte Restaurant
6.4 kmChinese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1307)Booking.com Reviews (992)
8.6
Excellent
Cleanliness8.8
Facilities8.7
Location8.8
Room comfort and quality8.8
Service8.7
Value for money7.9
Provided by verified guests of Agoda
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Tower Wing Deluxe Room
Premier Suite
Horizon City Room
Deluxe Garden Wing
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Showing 911 verified guest comments
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9.6
Kathrina from United Kingdom
Couple
Tower Wing Deluxe Room
Stayed 2 nights in May 2018
For my Dad’s birthday”
I actually booked 2 nights staycation for my parents as it was my dad’s 74th birthday. The place was really fab especially the location and my dad commended the staff as they were very helpful. He also got amfree birthday cake.. thanks Edsa Shangrila Hotel for making my dad’s birthday unforgettable.. 😊
Reviewed May 25, 2018
8.4
Janice from Philippines
Couple
Tower Wing Deluxe Room
Stayed 1 night in May 2018
Excellent”
Spent our 9th year anniversary at EDSA Shang and we had a lovely stay :)
Reviewed May 22, 2018
Dear Janice, Thank you for taking the time to share your review. We are delighted to hear that you spent your 9th year anniversary with us. Please know that it is always our intention to have our guests carry with them a delightful memory of their stay experience. We are so pleased that you have enjoyed your stay thoroughly. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
5.6
FATT from Malaysia
Business traveler
Tower Wing Deluxe Room
Stayed 4 nights in May 2018
secure area”
shocked finding the plates, spoons etc at the breakfast restaurant are not properly clean throughout my four nights stay at the hotel.
Reviewed May 20, 2018
Dear FATT, Thank you for taking the time to share your review. At Edsa Shangri-La, Manila, we pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We assure you that this has been discussed with our whole team so we can avoid a similar experience in the future. Please be assured that your feedback will be shared to our operations team so they may review and ensure it does not recur. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O, General Manager
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Edsa Shangri-La Manila
9.2
feloisa from Philippines
Family with teens
Tower Wing Deluxe Room
Stayed 2 nights in April 2018
Never fail our expectations”
I am impressed with the security/medical response team. Firstly, when my skirt got caught on the escalator (though i was the 1 who pushed the stop button). They were kind enough to call our room and check on me, even though it was quite obvious that there was no bodily harm done. Second, there was an accident in the pool area involving one of the minor guest and the emergency team was quick to respond. The staff were all nice (front desk, gym, pool, lounge/bar, the heat, the staff in charge of our room/floor and even the security staff ). When I'm in the mandaluyong area, will choose edsa shangrila, will book through agoda or direct on the hotel's website. Never fails!!!!
Reviewed May 20, 2018
Dear feloisa, Thank you for taking the time to share your review. I am thrilled to hear that the service provided by our team went above and beyond your expectations. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. We are so glad you had a wonderful time. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
8.4
Yasmin from Philippines
Family with teens
Deluxe Garden Wing
Stayed 1 night in April 2018
An Oasis in the City”
I love the resort feel Edsa Shangri-la always brings to our staycations. Staff are pleasant and attentive especially at Heat. Was disappointed though that there was no welcome fruit when this is standard for Golden Circle members.
Reviewed May 01, 2018
Dear Yasmin, Thank you for taking the time to share your feedback. It is with great pleasure to hear that you had a memorable experience with us and that you enjoyed the attentive service provided by our team. Please know that your comments are much appreciated and have been noted for our continuous improvement. Once again, we thank you and we look forward to welcoming you back again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
9.6
Krispy from Philippines
Family with young children
Deluxe with View Twin Beds
Stayed 1 night in April 2018
love this place!”
nothing but nice words for this hotel. love the pool the best!
Reviewed April 26, 2018
Dear Krispy, Thank you for taking the time to share your review. We are truly delighted that you had a wonderful stay experience with us. Your nice comments on our facilities and service are much appreciated. Once again, thank you and we are looking forward to welcoming you back for yet another great stay. Yours sincerely, Amit O General Manager
Responded May 09, 2018
Edsa Shangri-La Manila
10.0
Glaiza from Philippines
Family with young children
Luxury Room - Garden View
Stayed 1 night in April 2018
Excellent”
Tropical oasis in the city Excellent food Excellent service Excellent facilities Kid friendly hotel
Reviewed April 25, 2018
Dear Glaiza, Thank you for taking the time to share your review. We are delighted to hear that you had a comfortable and enjoyable stay. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories.Once again, thank you and we look forward to welcoming you again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
8.0
Vinna from Philippines
Family with young children
Tower Wing Deluxe Room
Stayed 1 night in February 2018
Very good”
Perhaps it was just the timing but Shangri-la was fully booked when we got there such that check in was really late. we were given a room after 330PM and was allowed to check out by 1pm.
Reviewed April 23, 2018
Dear Vinna, Thank you for taking the time to share your feedback. We are delighted to hear that you had a pleasant stay with our warm hospitality. On the other hand, your observation during your check-in has been noted and will be shared to the team. Please know that we value and appreciate guest feedback as it assists us to ensure we continuously improve. Once again, we thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
6.0
Au from Hong Kong
Business traveler
Deluxe Garden Wing
Stayed 3 nights in April 2018
Good service good swimming pool good resturant”
每次trip to manila, must choice this hotel, because Very enjoy live here
Reviewed April 14, 2018
Dear Au, Thank you for taking the time to share your review. We are pleased to learn you are generally satisfied with your stay at our hotel. Please know that it is always our intention to have our guests carry with them a delightful memory of their stay experience. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
Responded April 23, 2018
Edsa Shangri-La Manila
10.0
Mickael from Philippines
Solo traveler
Tower Wing Deluxe Room
Stayed 1 night in March 2018
Great Stuff”
Great Place, Fun Times
Reviewed April 10, 2018
Dear Mickael, Thank you for taking the time to share your review. We are glad to hear that you had a comfortable and enjoyable stay. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. Once again, thank you and we are looking forward to welcoming you back for yet another great stay. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
10.0
Genesis from Philippines
Family with young children
Deluxe Garden Wing
Stayed 2 nights in March 2018
Superb Holy Week stay”
World-class facilities and commendable service!
Reviewed April 05, 2018
Dear Genesis, Thank you for taking the time to share your review. We are delighted to hear you had a pleasant stay with our warm hospitality. Please know that your feedback on our facilities and service are so much appreciated. Once again, thank you and we look forward to welcoming you back soon. Yours sincerely, Amit O General Manager
Responded April 23, 2018
Edsa Shangri-La Manila
7.2
karlo from Philippines
Family with young children
Tower Wing Deluxe Room
Stayed 2 nights in March 2018
Very good”
We've always been very pleased with the service of Shangri la Hotels. Excellent room condition and facilities. However, for the recent visit, I did not appreciate them setting up the breakfast buffet at the marquee tent. Poorly lit with non cozy white light normally used for outdoors. Not enough cook / crew to replenish food. Manually set up floor AC are directly hitting the guest and the food. It was just a MAJOR turn off. I did not feel the usual "Shangri la experience".
Reviewed April 03, 2018
Dear karlo, Thank you for taking the time to share your experience. We are delighted to know that you enjoyed many aspects of your stay. On the other hand, your observations about our second breakfast venue has been noted. This has been shared to our culinary team so that improvements can be made in the future. Please know that we very much appreciate your constructive criticism as it assists us in maintaining the level of service we require. Once again, thank you and we look forward to welcoming you back again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
10.0
Andrea from Philippines
Family with young children
Deluxe Garden Wing
Stayed 1 night in March 2018
Excellent stay on a holy week”
They tried their best to make things as smooth as possible although checking in was a headache bec of the queue. Other than that it was an excellent stay, breakfast was awesome! Would check in again definitely.
Reviewed April 02, 2018
Dear Andrea, Thank you for taking the time to share your experience. We are delighted to know that you enjoyed many aspects of your stay. Your nice comments are much appreciated. Once again, thank you and we look forward to having you with us again soon. Yours sincerely, Amit O General Manager
Responded April 03, 2018
Edsa Shangri-La Manila
7.6
Kyle from Philippines
Couple
Tower Wing Deluxe Room
Stayed 3 nights in March 2018
Old but well maintained.”
Will come back 😊
Reviewed April 01, 2018
Dear Kyle, Thank you for taking the time to share your review. We are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. Please know that your observation on our facilities are much appreciated as it assists us to continuously improve. Once again, thank you and we hope to welcome you back soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
10.0
Rolando from Philippines
Group
Tower Wing Deluxe Room
Stayed 1 night in March 2018
Almost Excellent (Except for the Breakfast Buffet)”
I (We) been long time clients of this hotel since the early 2000, everything about ESLM have always been perfect, but the Breakfast Buffet last Saturday was really disappointing. We usually have this at HEAT but this time we were asked to go to this make shift/temporary tent, we totally understand that it's a busy season and the hotel was packed, but the quality of food was just "Not ESML Level" this time. Didn't even bother to finish my first place because the food was bland and even the usual classic bacon was dry. Like what happened? Anyway, the rest of our stay was perfect, from the lobby lounge and the customer service was always, second to none. Will I come back? Of course ESML is always one of my favorite hotels for doing staycation. I hope that Breakfast Buffet experience will be the last though.
Reviewed April 01, 2018
Dear Rolando, Thank you for taking the time to share your honest feedback. We are delighted to know that you enjoyed many aspects of your stay experience. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories, however, it is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. Rest assured that your observations will be shared to our culinary team so we may ensure to improve on. Once again, we thank you for your time and we look forward to welcome you on your next visit. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
7.6
Alice from Singapore
Couple
Deluxe Garden Wing
Stayed 4 nights in October 2017
Very good”
Ideal location for shopping and dining.
Reviewed March 31, 2018
10.0
Brian from Hong Kong
Family with young children
Deluxe Garden Wing
Stayed 5 nights in December 2017
Great hotel and great location”
excellent hotel and Edsa Shang plaza is just a few minutes away. There is a big playroom there for kids .
Reviewed March 30, 2018
Dear Brian, Thank you for taking the time to share your review. I am truly delighted to hear that you had a wonderful experience with us and enjoyed the service provided by our team. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. We are so glad that we met your expectations during your stay. Once again, thank you and we look forward to welcome you on your next visit. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
2.8
katrina from Philippines
Couple
Deluxe Garden Wing
Stayed 1 night in March 2018
Needs renovation”
Pros: pool area is nice Cons: room needs renovation, old rustic smell
Reviewed March 30, 2018
Dear katrina, Thank you for taking the time to share your experience. We are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories, however, it is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. Please know that your comments are much appreciated and have been noted for our continuous improvement. Once again, thank you and we hope you will allow us the opportunity to redeem ourselves by welcoming you back. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
8.4
Kimberly from Philippines
Family with young children
Tower Wing Deluxe Room
Stayed 2 nights in November 2017
Excellent”
The rooms and facilities are great as always! Their buffet restaurant, The Heat, needs to improve their menu selection and food quality, though. My family has been eating there for more than a decade and the quality of the food has declined.
Reviewed March 25, 2018
Dear Kimberly, Thank you very much for staying with us and sharing your valuable comments with us. Please know that it is always our intention to have our guests carry with them a delightful memory of their stay experience. Your observation about Heat has been noted and shared to our Executive Chef so he may review and ensure to improve on. Once again, thank you and we look forward to welcoming you again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
8.4
Louise from Philippines
Family with young children
Deluxe Garden Wing
Stayed 1 night in March 2018
Excellent”
The carpet and couch in our room could use a little more vacuuming and disinfecting. Toilet and bath is nice and clean, but we would appreciate a bidet. There are a lot of storage (drawrs & cabinet) which is essential if you're staying for longer. Refrigerator is not able to cool our drinks as much. But it is a classic Shangri-La hotel, with sufficient amenities and convenient location. There is a bridge from the hotel to the mall, and staff are courteous too. Overall we are happy with the deal we got from Agoda for our weekend stay.
Reviewed March 23, 2018
Dear Louise, Thank you for taking the time to share about your experience. We are delighted to hear you had a pleasant stay with our warm hospitality. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. We are so glad you have enjoyed yourself. Once again, thank you and we can't wait for welcome you back on your next visit! Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
12345
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