Edsa Shangri-La Manila
Tower Wing Deluxe Room - Bed Edsa Shangri-La Manila
Lobby Edsa Shangri-La Manila
Interior view Edsa Shangri-La Manila
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8.6
Excellent
17.2% this month
/10
(1722 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - 2.61 kilometers from city center
Parking
FREE
  • William J Shaw Theater170 m
  • SM Megamall280 m
  • Shangri-La Plaza Mall290 m
  • Shaw Boulevard MRT Station330 m
  • Starmall EDSA Shaw380 m
  • University of Asia & The Pacific460 m
  • Ortigas Financial Center470 m
  • The Podium570 m
  • Ortigas MRT Station720 m
  • Asian Development Bank800 m
  • Free Wi-Fi

    Edsa Shangri-La Manila

    1 Garden Way, Ortigas Center, Mandaluyong City, Mandaluyong, Manila, Philippines, 1650 - See map
    "Wonderful staff, beautiful rooms clean in every way, and wonderful shops to enjoy not to mention the restaurant HEAT as well as their their wonderful ..."
    John - August 18, 2016
    Exceptional reputation
    Recommended by 95% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    • 360 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    This property is in high demand!

    Booked 95 times | 11 travelers are looking at this property right now

    Property ranking|Compared to 8,861 Manila properties
    See all rankings
    Location score
    8.9/10
    Service score
    8.8/10
    Cleanliness score
    8.9/10
    Room comfort score
    8.8/10
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Value for money8.0
    Location rating8.8
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport9.2 km

    Rooms available at Edsa Shangri-La Manila

    8.8
    Excellent
    Room comfort & quality
    Tower Wing Deluxe Room
    Tower Wing Deluxe Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Horizon City Room
    Horizon City Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 67 m²/721 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Garden Wing
    Deluxe Garden Wing
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 double bed or 1 king bed
    Enter dates to see prices
    Tower Wing Horizon Executive
    Tower Wing Horizon Executive
    ...
    • Room size: 63 m²/678 ft²
    • Shower
    • 1 single bed
    Enter dates to see prices
    Tower Wing Premier Room
    Tower Wing Premier Room
    ...
    • Room size: 45 m²/484 ft²
    • Shower
    • 1 single bed
    Enter dates to see prices
    Room Selected at Check In
    Room Selected at Check In
    ...
    • Room size: 34 m²/366 ft²
    Enter dates to see prices
    Suite Deluxe
    Suite Deluxe
    ...
      Enter dates to see prices
      Double Club
      Double Club
      ...
        Enter dates to see prices
        Suite Standard
        Suite Standard
        ...
          Enter dates to see prices

          What people love about Edsa Shangri-La Manila

          • 9.2
            Exceptional
            Breakfast

            "Breakfast buffet has wide variety of selection"

            Sheryl

            |

            January 6, 2019

          • 10.0
            Exceptional
            Staff 

            "Great great great bed, well maintained rooms, very clean, very courteous staff, etc."

            Aileen P.

            |

            January 7, 2019

          • 9.2
            Exceptional
            Staff 

            "This is a grand hotel with top dining facilities, friendly staff and an opulent lobby."

            Justin

            |

            February 20, 2018

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          More about Edsa Shangri-La Manila

          More about Edsa Shangri-La Manila

          10.0
          Exceptional

          "Clean room and food was great with reasonable price"

          seong H.

          |

          December 19, 2018

          An overview

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          What they offer

          9.2
          Exceptional

          "I really enjoyed my stay there, specially the POOL!!!"

          ROUIE

          |

          December 27, 2018

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Restaurants on site

          HEAT
          Cuisine:Asian, Chinese, International
          Menu:A-la-carte
          Summer Palace
          Cuisine:Chinese
          Menu:Buffet
          Senju
          Cuisine:Japanese
          Menu:Buffet
          Paparazzi
          Cuisine:Italian
          Menu:Buffet
          Lobby Lounge
          No additional information available
          Pool Bar
          No additional information available

          Nearby restaurants

          Filipino cuisine
          Filipino cuisine
          Vatel Restaurant Manila
          6.5 km Filipino, French, Mediterranean
          iBread
          7.8 km Filipino
          Hizon's Cakes & Pastries
          8.2 km Filipino
          American cuisine
          American cuisine
          Wild West Roadhouse Grill
          1.8 km American
          Shakey's ERMITA
          4.3 km American, Pizza
          Bacolod Chicken Express
          4.9 km American, Asian, Filipino
          Asian cuisine
          Asian cuisine
          Tramway Buffet Plaza
          1.8 km Asian, Chinese
          Gloria Maris
          2.4 km Asian, Chinese, Filipino
          Tapa king
          2.7 km Asian, Filipino

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

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          Some helpful facts

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          Reviews of Edsa Shangri-La Manila from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (1722)Booking.com Reviews (1286)
          8.6
          /
          10
          Excellent
          17.2% this month
          Cleanliness8.9
          Facilities8.8
          Location8.8
          Room comfort and quality8.8
          Service8.8
          Value for money8.0
          High score for Manila
          Rating
          9+ Exceptional (426)
          8-9 Excellent (245)
          7-8 Very Good (215)
          6-7 Good (60)
          <6 Below Expectation (85)
          Time of the year
          Mar - May (228)
          Jun - Aug (245)
          Sep - Nov (256)
          Dec - Feb (302)
          All guests (1722)
          All room types
          All languages

          Show reviews that mention 

          Showing 1031 verified guest comments
          12345
          9.6
          Exceptional
          Maureen from Philippines
          Family with young children
          Deluxe Garden Wing
          Stayed 1 night in July 2019

          Birthday Celebration ”

          It was fun celebrating in this hotel. Though I was expecting a view facing the garden/pool. The staff were very attentive. They knew what to do when my nephew hit the glass wall/door. Thank you for attending to him/us. Maybe you can put a plant by a clear glass door. They had a cute birthday gesture by sending a cake in the room by surprise. Best if a duo or trio singing happy birthday. :) The pool was great but there were a lot of policies that you couldn't enjoy to the fullest because you have to always think of the policy. Overall was a great stay that will make you go back.

          Reviewed July 22, 2019

          Dear Maureen, Thank you for taking the time to share your review. We hope to welcome you back again soon. Yours sincerely, Marco V General Manager

          Responded July 22, 2019
          Edsa Shangri-La Manila
          8.8
          Excellent
          Gio from Philippines
          Family with young children
          Tower Wing Deluxe Room
          Stayed 1 night in December 2018

          Our Favorite Hotel for over 2 Decades”

          Updated facilities, best spa experience

          Reviewed July 21, 2019

          Dear Gio, Thank you for taking the time to share your review. We look forward to welcoming you back again soon. Yours sincerely, Marco V General Manager

          Responded July 22, 2019
          Edsa Shangri-La Manila
          8.0
          Excellent
          AIHONG from Malaysia
          Business traveler
          Deluxe Garden Wing
          Stayed 2 nights in May 2019

          Good location”

          Accessible to most areas in the city. The staff is helpful and kind especially the one named George. He helped me twice in spotting the yellow taxi whose drivers were not honest. George help me to claim back my money when I was being charged much more extra.

          Reviewed May 24, 2019

          Dear AIHONG, Thank you for taking the time to share your review. We hope to welcome you back again soon. Yours sincerely, Amit O General Manager

          Responded May 28, 2019
          Edsa Shangri-La Manila
          8.0
          Excellent
          Quelly from Philippines
          Family with young children
          Deluxe Garden Wing
          Stayed 1 night in May 2019

          Friendly service, well maintained facilities, quick response to requests/repairs”

          Service is great and quick to respond to requests. Some areas for improvement: 1. Connecting door in our adjoining rooms - one room doorknow not working so cannot fully close the door because it will automatically lock and will need to get keys from housekeeping. This is an easy-to-fix problem that the hotel should just address ASAP 2. TV in one of the rooms needed to be replaced. They were quick to do this but if inspection was done BEFORE guests arrived then we would not have allotted time to report and wait for it to be done 3. Fitness center - particularly the sauna / jacuzzi area - would be good for the staff at registration to already brief the guests to keep volume of talking /laughing in check as this is an area of relaxation and loud, boisterous laughter is quite disrespectful. Staff on duty I guess is shy to call their attention but this should also be partt of training

          Reviewed May 17, 2019

          Dear Quelly, Thank you for taking the time to share your review. Please be assured that has been shared to our operations team so we may review and ensure to improve on. We hope to welcome you back again soon. Yours sincerely, Amit O General Manager

          Responded May 20, 2019
          Edsa Shangri-La Manila
          8.8
          Excellent
          Marcel from New Zealand
          Business traveler
          Deluxe Garden Wing
          Stayed 2 nights in June 2019

          Fantastic staff”

          Not too far from the airport, which was handy. The staff were very friendly and the facilities are good.

          Reviewed July 16, 2019

          Dear Marcel, Thank you for taking the time to share your review. We hope to welcome you back again soon. Yours sincerely, Marco V General Manager

          Responded July 22, 2019
          Edsa Shangri-La Manila
          8.4
          Excellent
          Maricar from Philippines
          Family with young children
          Tower Wing Deluxe Room
          Stayed 1 night in April 2019

          Disappointing staff”

          We had a problem with the parking ticket verification because one of the staff said the parking ticket is okay and he already signed it. But then when my husband went to the parking area to get the car the ticket was not yet validated so they have to move back with five cars following him back to the parking area and he need to get back again to validate the ticket at the cashier. Which was not instructed to him earlier. Ashamed of all the cars beeping at him. That was a very disappointing experience for us.

          Reviewed April 22, 2019

          Dear Maricar, Thank you for taking the time to share your review. At Edsa Shangri-La, Manila, we pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We assure you that this has been discussed with our whole team so we can avoid a similar experience in the future. Once again, thank you and we hope you will allow us the opportunity to redeem ourselves by welcoming you back to the hotel. Yours sincerely, Amit O General Manager

          Responded April 25, 2019
          Edsa Shangri-La Manila
          8.0
          Excellent
          YoungSoo from South Korea
          Couple
          Deluxe Garden Wing
          Stayed 1 night in June 2019

          Payment”

          Actually. Shangri-la is expensive more than Oakwood and Marcopolo Hotel Location also..

          Reviewed June 30, 2019

          Dear YoungSoo, Thank you for taking the time to share your review. We hope to welcome you back to our hotel soon. Yours sincerely, Amit O General Manager

          Responded July 01, 2019
          Edsa Shangri-La Manila
          9.6
          Exceptional
          Rachel from Philippines
          Family with young children
          Deluxe Garden Wing
          Stayed 1 night in May 2019

          Mother’s day celeb 2019”

          I higit recommended EDSA Shang bec.of it’s cleanliness, Service and facilities. Most especially, I was surprised because, for a day “our room is always clean everytime we came back from our errands outside. It’s one of my dream to stay here since 2008 and finally I was able to spend night here with my Mom and my daughter. Keep up the good work and scent of the hotel.

          Reviewed May 14, 2019

          Dear Rachel, Thank you for taking the time to share our review. We look forward to having you with us again soon. Yours sincerely, Amit O General Manager

          Responded May 15, 2019
          Edsa Shangri-La Manila
          8.0
          Excellent
          Consuelo from Philippines
          Couple
          Tower Wing Deluxe Room
          Stayed 2 nights in December 2018

          New Year’s Stay”

          EDSA Shangri La has always been a favorite. Just go down & there’s a mall right across which provides a wide array of shops, food choices & even a movie house. The staff at EDSA Shangri La are excellent!They’ve always been. Room service is commendable & the choices are varied. Also, when you call for assistance, they immediately call or go to your room to provide it. Considering that the hotel was fully booked for New Year, we didn’t feel short-changed with their service & attentiveness. Of note though, we didn’t know that the surrounding areas didn’t allow fireworks so we just watched it on the tv. We’ll still come back though.

          Reviewed February 17, 2019

          Dear Consuelo, Thank you for taking the time to share your review. We hope to welcome you back again soon. Yours sincerely, Amit O General Manager

          Responded February 18, 2019
          Edsa Shangri-La Manila
          9.2
          Exceptional
          ROUIE from Philippines
          Group
          Tower Wing Deluxe Room
          Stayed 1 night in December 2018

          christmas fun!!!”

          i really enjoyed my stay there, specially the POOL!!! so love it. my only comment was the breakfast, maybe i was over expecting that's why i'm lil' disappointed that the selection is not so wide and a bit scattered. but over all i love it!!! i love the pool and the room :)

          Reviewed December 27, 2018

          Dear Rouie, Thank you for taking the time to share your review. We are delighted to know that you enjoyed many aspects of your stay. Please know that your feedback is encouraging as we strive to provide our guests a memorable experience. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager

          Responded January 02, 2019
          Edsa Shangri-La Manila
          10.0
          Exceptional
          Jacqueline from Philippines
          Couple
          Deluxe Garden Wing
          Stayed 1 night in December 2018

          The place to be! ”

          Spent our Christmas staycation here and everything is perfect! We also had a free upgrade in our room. As usual, the pool area is very nice but it gets quite cold at night so maybe they can get a heated pool too!😅 All in all, everything is perfect and will definitely come back again!

          Reviewed December 26, 2018

          Dear Jacqueline, Thank you for taking the time to share your review. We are delighted to hear that you had a wonderful stay with us. Please know that each and every member of our team does his very best to better serve our guests. Once again, we thank you and we hope to welcome you back again soon. Yours sincerely, Amit O General Manager

          Responded January 02, 2019
          Edsa Shangri-La Manila
          9.2
          Exceptional
          RAMON from Philippines
          Couple
          Deluxe Garden Wing
          Stayed 1 night in November 2018

          Great location”

          Shangri-La will always be Shangri-La! Of course, the service was good and so as everything within the hotel. The only downside was they are trying to rip off the guest for the use of the pool. Who would be willing to pay an additional P2,500 for a guest to swim at the hotel? It doesn't have to be FREE but at least an acceptable rate for an additional guest. Book your stay with Agoda it is a thousand or maybe more cheaper than the hotel itself.

          Reviewed December 03, 2018

          Dear Ramon, Thank you for taking the time to share your review. Please be assured that your feedback has been noted and shared to our department head in charge so that we may review and improve on. Once again, thank you and we hope to welcome you back again soon. Yours sincerely, Amit O General Manager

          Responded December 05, 2018
          Edsa Shangri-La Manila
          10.0
          Exceptional
          VIRGINIA from Philippines
          Couple
          Deluxe Garden Wing
          Stayed 2 nights in November 2018

          Great Stay”

          We had a very nice time during our stay. All staff were very accommodating and super courteous. It was an early birthday celebration of my husband. Our room has been upgraded and a complimentary slice of cake was given. The cake tasted so good. The facilities were great and there was a walkway/bridge going to the mall. The pool is so nice as well both for kids adults that want a deep pool. Great stay!

          Reviewed November 19, 2018

          Dear Virginia, Thank you for taking the time to share your review. It is indeed a pleasure to hear that you had an enjoyable stay experience with us. Please know that we are always committed to providing the finest food selection and service to our guests who hopefully will leave with many fond memories. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager

          Responded November 20, 2018
          Edsa Shangri-La Manila
          8.8
          Excellent
          Clayton from Philippines
          Group
          Deluxe Garden Wing
          Stayed 2 nights in October 2018

          Good hotel in Ortigas”

          Location good if you are working in Ortigas area as it is connected to the Shangri-la Plaza mall as well. It is along EDSA, so will take a long time to get there with traffic. Facilities good, pool nice, kind of pricey for some things but about what you expect for a Shangri-la hotel

          Reviewed October 22, 2018

          Dear Clayton, Thank you for taking the time to share your review. We are pleased to learn you are generally satisfied with your stay at our hotel. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager

          Responded October 23, 2018
          Edsa Shangri-La Manila
          10.0
          Exceptional
          Rolando from Philippines
          Couple
          Tower Wing Deluxe Room
          Stayed 1 night in March 2019

          That's why it's called "Shangri-La!".”

          Back after almost a year, this time with my Girlfriend. Everything was GREAT. We celebrated our 1ST YEAR ANNIVERSARY here. The Breakfast Buffet Spread (c/o Heat) was excellent too. And they even let us do a late check-out (1:30 pm) because I had a migraine and I need more rest. After checking out, we had late lunch at the hotel lobby, as always, food was good too. Overall, we had a GREAT TIME here, you'l never go wrong if you choose this hotel, it's just worth your hard earned money. Big Shout Out and Much Love goes out to the entire team. Thank you.

          Reviewed April 01, 2019

          Dear Rolando, Thank you for taking the time to share your review. We are delighted to hear that you and your girlfriend had a delightful and enjoyable stay. Please know that your feedback is encouraging as we strive to provide our guests a memorable dining experience. We hope to welcome you back again soon. Yours sincerely, Amit O General Manager

          Responded April 01, 2019
          Edsa Shangri-La Manila
          10.0
          Exceptional
          Beatriz from Philippines
          Couple
          Tower Wing Deluxe Room
          Stayed 1 night in May 2019

          Exceptional”

          Highly recommend

          Reviewed June 03, 2019

          Dear Beatriz, Thank you for taking the time to share your review. We hope to welcome you back again soon. Yours sincerely, Amit O General Manager

          Responded June 07, 2019
          Edsa Shangri-La Manila
          9.6
          Exceptional
          Kimberly from Philippines
          Group
          Tower Wing Deluxe Room
          Stayed 1 night in May 2019

          Nice rooms + great staff”

          They have some of the nicest hotel staff and their rooms/facilities are great.

          Reviewed May 30, 2019

          Dear Kimberly, Thank you for taking the time to share your review. We hope to welcome you back again soon. Yours sincerely, Amit O General Manager

          Responded June 07, 2019
          Edsa Shangri-La Manila
          10.0
          Exceptional
          Maria from Philippines
          Couple
          Deluxe Garden Wing
          Stayed 1 night in May 2019

          Exceptional”

          Pros: location, buffet breakfast, pool

          Reviewed May 23, 2019

          Dear Maria, Thank you for taking the time to share your review. We hope to welcome you back again soon. Yours sincerely, Amit O General Manager

          Responded May 27, 2019
          Edsa Shangri-La Manila
          9.2
          Exceptional
          Carolina from Philippines
          Family with young children
          Tower Wing Deluxe Room
          Stayed 1 night in May 2019

          Exceptional”

          we love our stay. will be coming back.

          Reviewed May 19, 2019

          Dear Carolina, Thank you for taking the time to share your review. We hope to have you with us again soon. Yours sincerely, Amit O General Manahger

          Responded May 20, 2019
          Edsa Shangri-La Manila
          9.2
          Exceptional
          Natasha from Philippines
          Business traveler
          Tower Wing Deluxe Room
          Stayed 1 night in July 2018

          It is always great to stay in Shangri La.”

          The staff is always accommodating and courteous. The rooms are clean. The beddings and blankets have thinned out and look a bit old. The 24/7 in-room Service do not answer early morning calls. If they do, it takes a long time for them to receive calls. But, still great!

          Reviewed July 08, 2018

          Dear Natasha, Thank you for taking the time to share your review. We are thrilled to hear that you had an exceptional experience and that you enjoyed the attentive service provided by our team. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager

          Responded July 16, 2018
          Edsa Shangri-La Manila
          12345
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          Edsa Shangri-La Manila
          |Excellent 8.6
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          Experiences on Agoda. Because your room is just the beginning.

          • Excellent location
          • Quezon Memorial Circle
          • Shaw Boulevard MRT Station is within 0.33 km