8.7

Excellent
/10
(1,982 reviews)See what guests said
Highly rated by guests – 92% would recommend
Housekeeping38
Breakfast22
Food & Dining13
See map

8.9

Excellent

Location rating score

Excellent location - 2.61 kilometers from city center
Parking
Available
Popular landmarks
Robinsons Place Manila 7.9 km
Quiapo Church 8.1 km
National Museum 8.1 km
Rizal Park 8.3 km
Fort Santiago 8.8 km
San Agustin Church 8.8 km
Casa Manila 8.8 km
Manila Cathedral 9.0 km
Manila Ocean Park 9.1 km
Intramuros 9.3 km
Nearby landmarks
P1 Main Wing 100 m
Megamall B Parking 140 m
Healthway Clinic 160 m
William J Shaw Theater 170 m
Shangri-La Plaza 190 m
Megatrade Hall 200 m
Mega Fashion Hall 250 m
Dental City 260 m
Health First Clinic 260 m
Shaw Boulevard MRT Station 330 m
Edsa Shangri-La, Manila

"We enjoy relaxing in the pool area and the rooms are clean at comfy."

Kimberly - February 24, 2020
Tower Wing Horizon Executive - Guestroom Edsa Shangri-La, Manila
Lobby Edsa Shangri-La, Manila
Interior view Edsa Shangri-La, Manila
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Free Wi-Fi

Edsa Shangri-La, Manila

1 Garden Way, Ortigas Center, Mandaluyong City, Mandaluyong, Manila, Philippines, 1650 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 360 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Manila every 1 minutes on Agoda.com
Value for money8.1
Location rating8.9

Rooms available at Edsa Shangri-La, Manila

Excellent
Room comfort & quality
8.8
Tower Wing Premier King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Tower Wing Horizon Executive
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 king bed
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Tower Wing Deluxe King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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Tower Wing Deluxe Twin
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 double beds
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Horizon Club Single Room
...
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    Premier Double Suite
    ...
      Enter dates to see prices
      Garden Wing Deluxe
      ...
        Enter dates to see prices
        Premier Single Suite
        ...
          Enter dates to see prices
          Horizon Club Double Room
          ...
            Enter dates to see prices
            Deluxe Single or Double Room (Newly Renovated)
            ...
              Enter dates to see prices

              Frequently asked questions

              What time is check-in and check-out at Edsa Shangri-La, Manila?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to Edsa Shangri-La, Manila?

              Edsa Shangri-La, Manila is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3500 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Edsa Shangri-La, Manila has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange car rental for you.

              Is breakfast offered at Edsa Shangri-La, Manila?

              Wake up to a great continental breakfast at Edsa Shangri-La, Manila. There's an additional charge of 1985 PHP for adults and 993 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

              What are my dining options at Edsa Shangri-La, Manila?

              Edsa Shangri-La, Manila features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

              Can special events be hosted at Edsa Shangri-La, Manila?

              You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Edsa Shangri-La, Manila. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

              Can business events be hosted at Edsa Shangri-La, Manila?

              On-site venues and convenient event services make Edsa Shangri-La, Manila an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 910 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

              What is the smoking policy at Edsa Shangri-La, Manila?

              Edsa Shangri-La, Manila does not permit smoking in any of its rooms, but allows smoking in designated areas.

              What is the closest train, metro, or bus station to Edsa Shangri-La, Manila?

              Shaw Boulevard MRT Station is the closest train, metro, or bus station, about 330 m away from Edsa Shangri-La, Manila.

              What restaurants are nearby Edsa Shangri-La, Manila?

              Edsa Shangri-La, Manila is located in Mandaluyong, famous for good restaurants such as Heat, Edsa Shangri-la, Madisons Bistro Moderne and Paparazzi, Edsa Shangri-la.

              What popular shopping places are close to Edsa Shangri-La, Manila?

              Edsa Shangri-La, Manila is located in Mandaluyong area which features shopping places such as Shangri-La Plaza, Rimowa and S&K.

              What are popular attractions near Edsa Shangri-La, Manila?

              Edsa Shangri-La, Manila is located in Mandaluyong area, which is famous for attractions such as St. Pio Chapel, St. Francis st and Chapel of Saint Padre Pio.

              What popular beaches are close to Edsa Shangri-La, Manila?

              Edsa Shangri-La, Manila is located in the Mandaluyong area, which includes San Antonio, Zambales and Amoingon Boac, Marinduque.

              What popular natural sightseeing spots are close to Edsa Shangri-La, Manila?

              Edsa Shangri-La, Manila is located in the Mandaluyong area, which is famous for natural sightseeing destinations such as Mt. Mamara, smoking area in shangri la Mall and Training Room Extension.

              Show more questions
              See map
              Explore the neighborhood

              What people love about Edsa Shangri-La, Manila

              • 10.0

                Exceptional

                "Will definitely have our next staycation there again."

                Maricel

                |

                December 27, 2019

              • 9.2

                Exceptional
                Location

                "Very convenient location as it's near 2 major malls."

                Dumont

                |

                March 25, 2019

              • 7.2

                Very good

                "Facilities are great like any shangri-la hotels."

                Anna

                |

                January 6, 2020

              Property ranking|Compared to 4,217 Manila properties
              See all rankings
              Room comfort score
              8.8/10
              Location score
              8.9/10
              Service score
              8.8/10
              Cleanliness score
              8.9/10
              Better than
              99
              %
              of Manila properties
              Better than
              97
              %
              of Manila properties
              Better than
              97
              %
              of Manila properties
              Better than
              97
              %
              of Manila properties
              Up to 30% off with Agoda Insider Deals!

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              Overall rating:

              8.7

              Excellent
              1,982 reviews
              Cleanliness
              8.9
              Facilities
              8.8
              Location
              8.9
              Read all reviews >
              What travelers say they love:
              Fantastic service excellent COVID protocol feel so secure
              Rosalina from Philippines
              Business traveler
              More about Edsa Shangri-La, Manila

              More about Edsa Shangri-La, Manila

              Ideally situated in the heart of Metro Manila’s business, shopping, sports and entertainment district of Ortigas Center, Edsa Shangri-La, Manila is an iconic urban resort and convention hotel in Mandaluyong City. From here, guests can enjoy easy access to all that the lively city has to offer.

              The hotel offers 631 guest rooms and suites with two wings, the Tower and the Garden Wing. All rooms feature thoughtful amenities such as air conditioning, coffee/tea maker, seating area and satellite/cable channels to ensure an unparalleled sense of comfort for the guests. Its urban oasis identity is strengthened by world-class city resort facilities set amid sprawling tropical gardens, a wellness sanctuary in Manila's only CHI, The Spa, a dynamic, up-to-the-moment Health Club, six international bars and restaurants, and a variety of event spaces that leverage on the hotel's unique environment, ideal for both meetings and celebrations.

              A market leader at the forefront of the Philippine hotel industry for over 25 years, Edsa Shangri-La, Manila continues to delight generation upon generation of guests with its signature brand of heartfelt hospitality from a caring family. Breathe again in your urban oasis and make Edsa Shangri-La, Manila your home away from home.

              Show less
              Amenities and facilities
              Excellent
              Facilities

              8.8

              Most talked about facilities

              Swimming Pool

              68 mentions

              Breakfast

              66 mentions

              Food & Dining

              54 mentions

              Housekeeping

              53 mentions

              Languages spoken

              • English
              • Filipino

              Internet access

              • Free Wi-Fi in all rooms!
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Fitness center
              • Garden
              • Massage
              • Spa
              • Steamroom
              • Swimming pool [outdoor]
              • Tennis court
              • Yoga room

              Cleanliness and safety

              • Body thermometer
              • Cashless payment service
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Doctor/nurse on call
              • Face coverings on staff
              • First aid kit
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Hygiene certification
              • Individually-wrapped food options
              • Physical distancing of at least 1 meter
              • Protective screens in common areas
              • Rooms sanitized between stays
              • Safe dining setup
              • Staff trained in safety protocol
              • Sterilizing equipment
              • Temperature check for guests and staff

              Dining, drinking, and snacking

              • Coffee shop
              • Kitchen
              • Poolside bar
              • Restaurants
              • Room service [24-hour]

              Services and conveniences

              • Concierge
              • Contactless check-in/out
              • Currency exchange
              • Daily housekeeping
              • Doorman
              • Dry cleaning
              • Elevator
              • Facilities for disabled guests
              • Food delivery
              • Gift/souvenir shop
              • Laundry service
              • Luggage storage
              • Safety deposit boxes
              • Shops
              • Smoke-free property
              • Smoking area
              • Wheelchair accessible

              For the kids

              • Babysitting service
              • Family room
              • Kids club
              • Playground
              • Swimming pool [kids]

              Access

              • Check-in/out [express]
              • Check-in/out [private]
              • Check-in [24-hour]
              • Front desk [24-hour]
              • Pets allowed
              • Security [24-hour]

              Getting around

              • Airport transfer
              • Car park [charges apply]
              • Car park [nearby]
              • Car park [on-site]
              • Rental car
              • Valet parking

              Available in all rooms

              • Air conditioning
              • Bathrobes
              • Blackout curtains
              • Desk
              • Free bottled water
              • Hair dryer
              • In-room safe box
              • Ironing facilities
              • LAN Internet in room [free]
              • Refrigerator
              • Smoke detector
              • Toiletries
              • TV [flat screen]
              • Wake-up service
              • Wi-Fi [free]
              Food and dining
              Breakfast options
              • American
              • Asian
              • Continental
              Location
              1 Garden Way, Ortigas Center, Mandaluyong City, Mandaluyong, Manila, Philippines, 1650
              Excellent
              Location

              8.9

              Public transportation

              • Shaw Boulevard MRT Station
                330 m

              Hospital or clinic

              • Healthway Clinic
                160 m

              Shopping

              • Robinsons Place Manila
                7.9 km

              Convenience store

              • 7 Eleven
                880 m 14 min walk

              Cash withdrawal

              • ATM
                210 m 8 min walk
              What's nearby

              Popular landmarks

              • Robinsons Place Manila
                7.9 km
              • Quiapo Church
                8.1 km
              • National Museum
                8.1 km
              • Rizal Park
                8.3 km
              • Fort Santiago
                8.8 km
              • San Agustin Church
                8.8 km
              • Casa Manila
                8.8 km
              • Manila Cathedral
                9.0 km
              • Manila Ocean Park
                9.1 km
              • Intramuros
                9.3 km

              Nearby landmarks

              • P1 Main Wing
                100 m
              • Megamall B Parking
                140 m
              • Healthway Clinic
                160 m
              • William J Shaw Theater
                170 m
              • Shangri-La Plaza
                190 m
              • Megatrade Hall
                200 m
              • Mega Fashion Hall
                250 m
              • Dental City
                260 m
              • Health First Clinic
                260 m
              • Shaw Boulevard MRT Station
                330 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              Minimum age of guests is: 2 year(s).

              Children 2-11 year(s)
              Must use an extra bed
              If you need an extra bed, it will incur an additional charge.
              Guests 12 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • There is an additional meal charge for children. Please contact the property directly for more information.
              • The property currently not accepting bookings for mandatory quarantine, including those for guests arriving from abroad. Guests from abroad may check-in after they receive their negative test results.
              • As per Department of Tourism Administrative Order 2020-006-C and IATF resolution #104, the hotel and its guests shall abide by the following guidelines for staycations:
                -Staycation guests are required to present a negative result from an Antigen Test (nasal swab) conducted within 24 hours of check-in OR RT-PCR Test (nasopharyngeal and oropharyngeal swab) conducted within 72 hours of check-in.
                -Staycation is allowed only for individuals who are 18 to 65 years old except those with comorbidities or are currently pregnant.
                -We may accept guests who are residents of NCR+ (including Bulacan, Cavite, Laguna, and Rizal) undertaking direct Point-to-Point travel to NCR+ (i.e. no side trips to other tourism destinations). A government-issued ID with residence address will be required upon check-in.
              • Cash is not accepted at the property. All guests who wish to stay must provide a credit card upon reservation and check-in.
              • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from14:00
              • Check-out until12:00

              Getting around

              • Airport transfer fee3500 PHP
              • Travel time to airport (minutes)40

              Extras

              • Breakfast charge (unless included in room price)1985 PHP

              The property

              • Non-smoking rooms/floorsno
              • Number of bars/lounges0
              • Number of floors18
              • Number of restaurants4
              • Number of rooms 631
              • Room voltage220
              • Year property opened1992
              Property announcements

              The property does not accept non-local guests. Guests must reside within the same region as the property to be allowed to check-in. Guests are required to provide proof of residency upon check-in

              The property does not allow joiners or visitors.

              Reviews of Edsa Shangri-La, Manila from real guests

              Provided by verified guests of Agoda
              8.7
              /
              10
              Cleanliness8.9
              Facilities8.8
              Location8.9
              Room comfort and quality8.8
              Service8.8
              Value for money8.1
              High score for Manila
              Rating
              9+ Exceptional (473)
              8-9 Excellent (253)
              7-8 Very Good (218)
              6-7 Good (63)
              <6 Below Expectation (91)
              Time of the year
              Mar - May (235)
              Jun - Aug (252)
              Sep - Nov (273)
              Dec - Feb (338)
              Don't miss out!Users are booking a place in Manila every 1 minutes on Agoda.com
              All guests (1,982)
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              Show reviews that mention 

              Showing 1,098 verified guest comments
              12345
              8.4
              Excellent
              Vimaladewi from Indonesia
              Business traveler
              Stayed 1 night in October 2017

              The Service Can be Better”

              I stayed at EDSA Shangri-La for a conference. The location is very good, considering that Manila has bad traffic jams nowadays, it will be difficult for us to go around to buy things. EDSA Shangri-La is located not very far from the airport, and there is a big SM Mega Mall shopping center just next to it, so you can buy, eat and do window shopping. It's also connected to Shangri-La Plaza, a higher up shopping center. The food in Shangri-La is very good and delicious. I really enjoyed my breakfast, lunch and snack times during conference. However, there were some disappointing points I had during my stay and all were regarding services to the customer. First, no chairs to sit at the lobby. It is a 5 star hotel, so you expect a nice lobby with some sofa and nice chairs to sit while you wait for your guest or taxi. The big sofas at the lobby were not for free. You have to order something from the cafe if you sit at the sofa. When I asked if there were any chair I can sit while waiting for my taxi, the bellboy pointed to a small alley hidden behind the stairs and main lobby and have only 1 set of sofa and 2 single chairs. Not what I pictured in mind of a nice lobby from a very well known 5 star hotel. Second, I stayed for 2 nights with my friend. The first night was under my friend's name and the second night was under my name. We asked for a same room for 2 consecutive nights so we didn't need to move out our things and check in again. On the 2nd day of our stay, nobody clean our room until 5.30 PM. We need to call the cleaning service to send someone. They just easily said that they will send someone to clean the room without even apologizing or gave us reason why they didn't make up our room yet. By the time they arrived to make up the room, we were getting ready to have dinner, we need to take a bath etc. So I just asked for the cleaning guy to just take out the bins and make up the bed briefly. I hope EDSA Shangri-La can improve their service to the cu

              Reviewed October 27, 2017

              See room deals

              Dear Vimaladewi, Thank you for taking the time to share your experience with us. We are glad to hear that your stay was generally good. On the other hand, your other observations have also been noted. This will be shared to the department heads concerned so that they may review. Please know that we value guests' feedback as this helps us to continue to improve. Once again, thank you and we look forward to welcoming you again soon. Yours sincerely, Amit O General Manager

              Responded October 30, 2017
              Edsa Shangri-La, Manila
              10.0
              Exceptional
              WILLIAM from United States
              Solo traveler
              Stayed 3 nights in September 2010

              Outstanding place to stay”

              Everything from the Decor, to the food, to the customer service to the cleanliness
              none

              The absolute best hotel I have ever stayed at in my life. I use to work at a hotel back home in the U.S. and loved it, so I know what goes into quality and top service. That being said, out of all the hotels I have stayed at in my life.... this also includes the ones in Las Vegas, this by far was the best I had ever stayed at. I am a stickler for cleanliness and customer service and never have I ever experienced all the qualities combined in one Hotel like I have at the Edsa Shangri-la Manila Hotel. They go above and beyond to ensure you are satisfied with everything. No other hotel experience comes close. Outstanding place to stay guarenteed.

              Reviewed September 10, 2010

              See room deals

              9.0
              Exceptional
              Floyd from United States
              Couple
              Stayed 1 night in July 2015

              A small oasis in the bowels of Manila”

              Staff performance was superior, great breakfast buffet (if included in your room), great shopping at Ortigas

              EDSA Shangri-La, not to be confused with Makati Shangri-La is a little oasis in the depths of Manila. It's amazing, even for me, that things can be SO different just a block away. Located in Ortigas, it's a nice little area for high-end shopping (if you don't want to battle your way down EDSA to Makati) and cut off enough from the rest of the area to be quiet. You can walk next door to Mega Mall, or take a stroll over through Ortigas for some additional good dining options. As in other places around Manila, just be aware of your surroundings, and be sure to know what side of the street you're on.

              Reviewed August 07, 2015

              See room deals

              10.0
              Exceptional
              Ma. from Philippines
              Family with young children
              Stayed 2 nights in May 2014

              Perfect getaway weekend for the family!”

              Food, rooms, attentive staff

              This summer we decided to go hotel hopping in Metro Manila, Palawan And Boracay...since 3 out of 4 of my boys were working and one had a family, the perfect place to bond was at the EDSA Shangri la. They loved the variety and quality of food, the rooms and the attention of the staff...no request no matter how insignificant was left unattended...my only problem was that the pool seemed to small for the number of families that checked in for the weekend...we were mostly local residents who didn't want the hassle of having to fly or drive through long hours....the pool was packed! But then again...what could have been done...over all we had a perfect weekend and intend to book 2 rooms again this weekend....during our last stay we booked 3 rooms and dined mostly in the hotel....

              Reviewed May 14, 2014

              See room deals

              10.0
              Exceptional
              Duncan from United Kingdom
              Couple
              Stayed 2 nights in April 2010

              I loved it”

              Excellent
              None

              i loved this hotel and want to go back to manila just to stay at the edsa shangri la. we took the hotel car from the airport and it was a bit expensive. but, the driver took our names and introduced himself. by the time we got to the hotel, many people were waiting to greet us and they all knew our names. in the evening i went down for a snack to the lobby cafe and as i approached the customer service desk, the duty manager said, yes , how can i help. that was at least three hours after we'd checked in. the room was very good. the restaurant was very good with a massive breakfast selection. i just loved their pool and garden area. like the swissotel nai lert park in bangkok. breakfast and then as stroll round the garden or dinner and a stroll ... it's great!

              Reviewed April 22, 2010

              See room deals

              10.0
              Exceptional
              Lord from Philippines
              Family with young children
              Stayed 1 night in August 2013

              Best resort style hotel in Ortigas area”

              Great breakfast, resort pool, club lounge access

              EDSA Shangri-La Manila Hotel is a great hotel for a family vacation especially when booking a club room which gives access to the club lounge. Complimentary Perrier and fruit juices all day, breakfast and afternoon cocktails and canapes. The pool is larger and resort style vs. Shangri-La Makati. 5 Star service and great buffet at HEAT!

              Reviewed August 21, 2013

              See room deals

              8.8
              Excellent
              Mark from Philippines
              Family with young children
              Stayed 2 nights in June 2017

              Great Family Hotel but Bad Breakfast Buffet”

              EDSA Shangri-La has been my preferred hotel ever since: I had my wedding first night here with my wife and also spent several special occasions here now that we have kids. The staff service is excellent and are very well-suited when bringing young kids. The pool is great for kids as well and the location is very convenient most especially with the Shangrila Mall and SM Megamall right beside the hotel. Chi Spa is also one of the best spa's in the metro. My only complaint, which has been my complaint ever since, is the quality of the lobby restaurant where they serve breakfast, lunch and dinner buffets. While they hotel is most definitely five-star, the restaurant is most decidedly three-star. And here's why: - The furnishings are worse for wear and are in dire need of replacement or facelift - Availability of food is bad. The bread in the bread section of the breakfast buffet usually does not get refilled when it runs out so try and get your bread asap. Pretty ironic since bread would be the staple for breakfast. - If you're the second group to use a table, do expect that the table setting will not be as complete as the first. Napkins would usually be missing as well as the condiments. - Manpower is surely lacking and while the staff are very courteous and accommodating, service tends to be slow as they are undermanned and overworked. - This also applies to the slowness of buffet food getting refilled most especially during peak hours.

              Reviewed June 08, 2017

              See room deals

              Dear Mark, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Amit Oberoi General Manager

              Responded June 23, 2017
              Edsa Shangri-La, Manila
              9.7
              Exceptional
              Robert from United States
              Couple
              Stayed 2 nights in August 2012

              Excellent hotel, convenient location”

              comfortable room, nice staff, lots of shopping nearby

              We really enjoyed our stay. The hotel is clean, the staff is helpful and polite, our room was comfortable, and the breakfast buffet was second to none! There are 2 large shopping malls within short walking distance, which makes it a very convenient place to stay. We will definitely stay at the Edsa Shangri-la Manila Hotel again!

              Reviewed August 23, 2012

              See room deals

              10.0
              Exceptional
              Atenogenes from Philippines
              Family with teens
              Stayed 4 nights in January 2012

              Very responsive to guest concerns.”

              Accessible to business centers

              Parking was never a problem during my stay EDSA Shangri-la Manila Hotel. I complained that the complimentary fruits was not so fresh and the hotel staff made sure that the replacement was a quality wise fruit. The swimming pool staff let me borrowed his swimming google when I complained that I was having problem with my eyes during swimming.

              Reviewed February 12, 2012

              See room deals

              10.0
              Exceptional
              Eden from Canada
              Family with young children
              Stayed 2 nights in January 2012

              Excellent hotel with impeccable service”

              Great location, friendly service, great amenities

              impressive right from the second you drive up to the entrance. the lobby was grand and there were what felt like a million smiling faces ready to help you. the check-in was quick and we were escorted by a lovely lady right up to our room where the porter was already waiting with our baggage. the complimentary fruit delivered to our room was a nice touch. the rooms were clean and if you feel like the pillows do not satisfy you....well there's a pillow menu to choose from. the grounds were well maintained, the pool was large and the water slide surely impressed our children. we would definitely stay at the edsa shangri-la again!

              Reviewed February 08, 2012

              See room deals

              9.0
              Exceptional
              Anthony from Philippines
              Family with young children
              Stayed 2 nights in December 2011

              5 Star hotel with excellent service”

              L'occtane bathroom kits

              i chose this hotel to spend me and my wife's 10th wedding anniversary. having previously stayed at makati shanri-la the past two years, we thought of trying out the edsa shangri-la to see how same/different they are, and they did not disappoint. we stayed at the horizon lounge where we had our 3 meals there. the staff was very accommodating, knowing that we have a young child with us, they made sure we have everything we need even before we asked for it. would definitely return back again to spend our 11th wedding anniversary this year-end.

              Reviewed February 27, 2012

              See room deals

              9.7
              Exceptional
              Kok
              Solo traveler
              Stayed 4 nights in May 2011

              EDSA Shangri-la Manila Hotel”

              Location, staff effeciency, quality of hotel

              The stay at the Edsa Shangri-la was absolutely brilliant! The quality of the hotel is amazing, great and friendly staff, high efficiency, excellent security, great food quality. Room service is prompt, with follow up calls to check if everything is ok. Location is good as well, walking distance to malls where you can get basic necessities. A 15 minute cab ride will take you to the Green Belt area for more shopping. Overall, a great place to stay!

              Reviewed June 04, 2011

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              9.3
              Exceptional
              Yin from Singapore
              Business traveler
              Stayed 2 nights in November 2012

              Great Hotel”

              Great location, Friendly staff, great room

              edsa shangri-la is a great hotel located in an area with 2 malls hereby. staff is friendly and helpful. hotel room is comfortable and i had a good view of the city. however, traffic around the hotel is horrendous during weekday peak hours. recommend that you arrive and depart the hotel during the off-peak hours as a cab ride to the airport will take about 30 minutes compared with more than 1 hour during peak hours.

              Reviewed December 03, 2012

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              8.4
              Excellent
              Franklyn from Philippines
              Couple
              Stayed 1 night in September 2016

              BAD Experience!”

              This may be my worst stay at any 5 star hotel ever! Checking in took more than an hour. Apparently, they have overbooked and the room I booked wasn't available. While other 5 star hotels would automatically offer a room upgrade since they were at fault, no, EDSA Shangri-La asked if I can pay extra for a bigger room that was already available. Needless to say, I wasn't willing to pay for the available room, so I waited forever till I can check-in. No drinks, no nothing to compensate or to help me with the waiting. THE FREAKIN VALLET SERVICE BUMPED MY CAR! When I got home from the hotel, I found a big scratch on my car and the paint job tore up. I immediately called the hotel up and told them one of their drivers damagted their cars, after a half a day of waiting for their response, they call me to said if they can just apply a rubbing compund on my car to hide the scratch. ARE YOU KIDDING ME?!!! Then when I said no, attempted to make me feel guilty by saying that their driver would have to pay for the damages and will be deducted to his salary. I haven't heard from them up to now. VERY DISSAPOINTING!

              Reviewed September 13, 2016

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              9.0
              Exceptional
              Wai from Malaysia
              Business traveler
              Stayed 2 nights in August 2012

              Grand Hotel with good amenities”

              Spacious and luxurious

              The EDSA Shangri-la Hotel was luxurious and spacious. It had great features and amenities. The room on the club floor was very nice and the offerings in the club Lounge highly commendable. The staff I encountered were all very polite and friendly. I also liked the good location and proximity to a large shopping mall. There were also many places to eat and to do things nearby. I enjoyed my stay and would certainly return.

              Reviewed August 28, 2012

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              8.7
              Excellent
              Rogelio from Philippines
              Couple
              Stayed 2 nights in August 2014

              Great staff. Good time”

              Staff, Food, Location

              Our Edsa Shangri-La stay was wonderful! Many thanks to the very accommodating staff. FYI I am not a very good planner when it comes to vacation and stuff, so as expected , I forgot things; most notable was the voucher for the booking. When we were checking into the hotel, we were received by a nice lady (I believe her name was Agnes). Because we didnt have the voucher, she kindly agreed to let us email a copy of it after we've settled in our room. She was really nice The food was quite nice and abundant. We ordered our breakfast using a handy form they gave us the night before, and come morning they bring the food to your room and lay a table our for you All in all it was a really nice stay :)

              Reviewed September 06, 2014

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              9.7
              Exceptional
              Rosanna from United States
              Family with young children
              Stayed 1 night in January 2012

              amazing service and nice rooms”

              great in-room check-in, very clean rooms, small but pleasant pool

              My 3 year old daughter and I spent 1 night at the EDSA Shangri-la before heading out to the provinces to visit family. We found it to be an excellent choice for transitioning to the Philippines after an extremely long flight. We were met at the airport by very attentive representatives and driven to the hotel where we had in room check in. Everything was so convenient. We will definitely stay there again.

              Reviewed January 27, 2012

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              9.6
              Exceptional
              Arnold from Philippines
              Couple
              Stayed 1 night in November 2019

              One of the besh hotels in Manila”

              You will never go wrong with Edsa Shangri-la. Staying in this hotel gives you a vibe that you are in a different place even you are in the busy area pf Manila. They have very good ammenities and rooms. Definitely i will go back here.

              Reviewed November 28, 2019

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              Dear Arnold, Thank you for taking the time to share your review. We hope to welcome you back again soon. Yours sincerely, Marco V General Manager

              Responded December 02, 2019
              Edsa Shangri-La, Manila
              10.0
              Exceptional
              Josefina from United Kingdom
              Couple
              Stayed 4 nights in December 2013

              Relaxing and hassle free”

              Food, pleasant staff and afternoon/evening live music

              Our stay at Shangri-la Manila Hotel was pleasant and restful. We will recommend Shangri-La to our friends and family when they visit the Phlippines. The service was outstanding, the staff was very polite and attentive to our needs. The hotel was always busy, people checked in and out, nevertheless the atmosphere was quite pleasant despite of the coming and going of the people. Relatives and friends were able to visit freely.

              Reviewed January 07, 2014

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              8.0
              Excellent
              Consuelo from Philippines
              Couple
              Tower Wing Deluxe Twin
              Stayed 2 nights in December 2018

              New Year’s Stay”

              EDSA Shangri La has always been a favorite. Just go down & there’s a mall right across which provides a wide array of shops, food choices & even a movie house. The staff at EDSA Shangri La are excellent!They’ve always been. Room service is commendable & the choices are varied. Also, when you call for assistance, they immediately call or go to your room to provide it. Considering that the hotel was fully booked for New Year, we didn’t feel short-changed with their service & attentiveness. Of note though, we didn’t know that the surrounding areas didn’t allow fireworks so we just watched it on the tv. We’ll still come back though.

              Reviewed February 17, 2019

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              Dear Consuelo, Thank you for taking the time to share your review. We hope to welcome you back again soon. Yours sincerely, Amit O General Manager

              Responded February 18, 2019
              Edsa Shangri-La, Manila
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