Edsa Shangri-La Manila
Edsa Shangri-La Manila
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Interior view Edsa Shangri-La Manila
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Swimming pool [outdoor] Edsa Shangri-La Manila
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Excellent
Location
8.8
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Removed from saved list
2016

Edsa Shangri-La Manila

Excellent location
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Excellent
From 1338 reviewsSee what guests said
8.6
Recommended by 90% of guests
  • Airport transfer

  • 330 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

Room choices
8.8
Excellent
Room comfort & quality
Don't miss out!3 travelers have booked today.
Premier Suite
Premier Suite
...
  • City view
  • 67 m²/721 ft²
  • 1 king bed
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Tower Wing Deluxe Room
Tower Wing Deluxe Room
...
  • City view
  • 34 m²/366 ft²
  • 1 king bed
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Horizon City Room
Horizon City Room
...
  • City view
  • 34 m²/366 ft²
  • 1 king bed
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Deluxe Garden Wing
Deluxe Garden Wing
...
  • City view
  • 34 m²/366 ft²
  • 1 double bed or 1 king bed
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Deluxe Single Room
Deluxe Single Room
...
  • 63 m²/678 ft²
  • 1 single bed
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Economy Single Room
Economy Single Room
...
  • 45 m²/484 ft²
  • 1 single bed
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Suite Deluxe
Suite Deluxe
...
  • 107 m²/1152 ft²
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Garden Wing Horizon City King
Garden Wing Horizon City King
...
  • Non-smoking
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Tower Wing Premier King
Tower Wing Premier King
...
  • Non-smoking
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Club Room
Club Room
...
  • Non-smoking
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More about Edsa Shangri-La Manila

More about Edsa Shangri-La Manila

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
6.5 kmFilipino, French, Mediterranean
iBread
7.8 kmFilipino
Hizon's Cakes & Pastries
8.2 kmFilipino
Asian cuisine
Asian cuisine
Tramway Buffet Plaza
1.8 kmAsian, Chinese
Gloria Maris
2.4 kmAsian, Chinese, Filipino
Tapa king
2.7 kmAsian, Filipino
Chinese cuisine
Chinese cuisine
Chin's Express
4.3 kmChinese, Fast food
Hap Chan Tea House
5.1 kmChinese
Caffe La Lotte Restaurant
6.4 kmChinese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1338)Booking.com Reviews (1062)
8.6
Excellent
Cleanliness8.9
Facilities8.7
Location8.8
Room comfort and quality8.8
Service8.7
Value for money7.9
Provided by verified guests of Agoda
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Room type
Tower Wing Deluxe Room
Premier Suite
Horizon City Room
Deluxe Garden Wing
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Showing 923 verified guest comments
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8.0
Excellent
Minh from Vietnam
Business traveler
Deluxe Garden Wing
Stayed 2 nights in June 2018
Good”
Good
Reviewed June 25, 2018
Dear Minh, Thank you for taking the time to share your review. We look forward to welcoming you to our hotel again soon. Yours sincerely, Amit O General Manager
Responded June 25, 2018
Edsa Shangri-La Manila
8.0
Excellent
Minh from Vietnam
Business traveler
Deluxe Garden Wing
Stayed 2 nights in June 2018
Good”
Good
Reviewed June 25, 2018
8.0
Excellent
scott from Canada
Family with young children
Horizon City Room
Stayed 2 nights in June 2018
cost”
our room was 20,500 pesos for 2 nights, then found out when paying for room another 5,000 pesos for taxes, to me thats stupid that 25% of the room cost, not come back there again, there are lots of hotels just as good and don't charges 25% tax on room
Reviewed June 23, 2018
Dear scott Thank you for taking the time to share your feedback. For your reference, 12% is value extended government tax and 0.82% local government taxes. Please allow us to further review on the total room cost so we may improve on in the future. Once again, thank you for your honest review and we hope you will allow us the opportunity to redeem ourselves by welcoming you again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
8.8
Excellent
Gloria from Philippines
Family with young children
Horizon City Room
Stayed 1 night in June 2018
Excellent”
I am not satisfied with the kind of service that the staff in the reception area of the Horizon Club Garden Wing handled our complaint about our room key when we were about to check out already. This is the first time that I am not so happy with my stay at Shangri la.
Reviewed June 21, 2018
Dear Gloria, Thank you for taking the time to share your honest feedback. Please be assured that your experience has been shared to our department head in charge so that we may review and ensure to improve. We hope you will allow us the opportunity to redeem ourselves by welcoming you back. Yours sincerely, Amit O General Manager
Responded June 22, 2018
Edsa Shangri-La Manila
8.0
Excellent
Minh from Vietnam
Business traveler
Deluxe Garden Wing
Stayed 1 night in June 2018
Good”
Good
Reviewed June 20, 2018
Dear Minh, Thank you for taking the time to share your rating. We look forward to having you with us again soon. Yours sincerely, Amit O General Manager
Responded June 21, 2018
Edsa Shangri-La Manila
10.0
Exceptional
Malou from Philippines
Business traveler
Deluxe Garden Wing
Stayed 1 night in June 2018
Exceptional”
There should be a parking reservation.
Reviewed June 19, 2018
Dear Malou, Thank you for taking the time to share your rating. Your suggestion has also been noted, please be assured that this will be shared to our operations team for review. Once again, thank you and we look forward to having you with us again soon. Yours sincerely, Amit O General Manager
Responded June 20, 2018
Edsa Shangri-La Manila
4.0
Graham from United Arab Emirates
Solo traveler
Tower Wing Deluxe Room
Stayed 5 nights in June 2018
Not up to Shangri La Standard ”
Slow service all around from check in to leaving no help with luggage soon arrival service in the lobby lounge very slow and when I asked for a metered taxi waited 30 minutes for them to get one. Location is poor only the mall is nearby traffic is terrible and interior of the hotel is dated
Reviewed June 14, 2018
Dear Graham, Thank you for taking the time to share your honest review. I read with concern of your experience and regret that we have let your down. Please accept my sincere apologies. At Edsa Shangri-La, Manila, we pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We assure you that this has been discussed with our whole team so we can avoid a similar experience in the future. Once again we thank you for your understanding and appreciate your patience with us. We hope you will provide us with the opportunity to redeem ourselves by welcoming you again to our hotel in the future. Yours sincerely, Amit O, General Manager
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Edsa Shangri-La Manila
9.2
Exceptional
JOANNA from Philippines
Family with young children
Deluxe Garden Wing
Stayed 2 nights in June 2018
Excellent Service”
The Front office supervisor, Ms. Edz, was very friendly and understanding, thank you for accommodating our request. Overall, excellent service from all the staff. Our children were very happy swimming and using the water/pool amenities. Will definitely return and recommend to our friends.
Reviewed June 13, 2018
Dear Joanna, Thank you for taking the time to share your review. I am truly delighted to hear that you had a wonderful experience with us and enjoyed the service provided by our team. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. Once again, thank you and we look forward to welcoming you on your next visit. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
8.8
Excellent
DAVID from Philippines
Family with young children
Deluxe with View Twin Beds
Stayed 1 night in May 2018
Paradise in the City”
In the midst of the hassle and bussle in the city, stands EDSASHANGRILA HOTEL, your PARADISE IN THE CITY👍
Reviewed June 02, 2018
Dear DAVID, Thank you for taking the time to share your review. It is with great pleasure to hear that you had a delightful experience with us. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
3.6
Jake from Philippines
Couple
Deluxe Garden Wing
Stayed 1 night in May 2018
Acceptable”
I was requesting for a battery replacement for their tv remote and it took half an hour to replace it. There are no coordination between staffs that after replacing the battery another staff went to our room and bought another battery. Facilities need to improve.
Reviewed May 28, 2018
Dear Jake, Thank you for taking the time to share your review. Please know that your comments are much appreciated and have been noted and share to our managers in charge for our continuous improvement. Once again, thank you and we hope you will allow us the opportunity to redeem ourselves by welcoming you back to our hotel. Yours sincerely, Amit O General Manager
Responded June 05, 2018
Edsa Shangri-La Manila
9.6
Exceptional
Kathrina from United Kingdom
Couple
Tower Wing Deluxe Room
Stayed 2 nights in May 2018
For my Dad’s birthday”
I actually booked 2 nights staycation for my parents as it was my dad’s 74th birthday. The place was really fab especially the location and my dad commended the staff as they were very helpful. He also got amfree birthday cake.. thanks Edsa Shangrila Hotel for making my dad’s birthday unforgettable.. 😊
Reviewed May 25, 2018
Dear Kathrina, Thank you for taking the time to share your review. We are delighted to hear that you had a comfortable and enjoyable stay with us during this time. Thank you also for appreciating all our colleagues who have made a positive impression on you, we will ensure they are recognized for their efforts.We look forward to welcome you back again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
8.4
Excellent
Janice from Philippines
Couple
Tower Wing Deluxe Room
Stayed 1 night in May 2018
Excellent”
Spent our 9th year anniversary at EDSA Shang and we had a lovely stay :)
Reviewed May 22, 2018
Dear Janice, Thank you for taking the time to share your review. We are delighted to hear that you spent your 9th year anniversary with us. Please know that it is always our intention to have our guests carry with them a delightful memory of their stay experience. We are so pleased that you have enjoyed your stay thoroughly. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
5.6
FATT from Malaysia
Business traveler
Tower Wing Deluxe Room
Stayed 4 nights in May 2018
secure area”
shocked finding the plates, spoons etc at the breakfast restaurant are not properly clean throughout my four nights stay at the hotel.
Reviewed May 20, 2018
Dear FATT, Thank you for taking the time to share your review. At Edsa Shangri-La, Manila, we pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We assure you that this has been discussed with our whole team so we can avoid a similar experience in the future. Please be assured that your feedback will be shared to our operations team so they may review and ensure it does not recur. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O, General Manager
Show more
Edsa Shangri-La Manila
9.2
Exceptional
feloisa from Philippines
Family with teens
Tower Wing Deluxe Room
Stayed 2 nights in April 2018
Never fail our expectations”
I am impressed with the security/medical response team. Firstly, when my skirt got caught on the escalator (though i was the 1 who pushed the stop button). They were kind enough to call our room and check on me, even though it was quite obvious that there was no bodily harm done. Second, there was an accident in the pool area involving one of the minor guest and the emergency team was quick to respond. The staff were all nice (front desk, gym, pool, lounge/bar, the heat, the staff in charge of our room/floor and even the security staff ). When I'm in the mandaluyong area, will choose edsa shangrila, will book through agoda or direct on the hotel's website. Never fails!!!!
Reviewed May 20, 2018
Dear feloisa, Thank you for taking the time to share your review. I am thrilled to hear that the service provided by our team went above and beyond your expectations. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. We are so glad you had a wonderful time. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
8.4
Excellent
Yasmin from Philippines
Family with teens
Deluxe Garden Wing
Stayed 1 night in April 2018
An Oasis in the City”
I love the resort feel Edsa Shangri-la always brings to our staycations. Staff are pleasant and attentive especially at Heat. Was disappointed though that there was no welcome fruit when this is standard for Golden Circle members.
Reviewed May 01, 2018
Dear Yasmin, Thank you for taking the time to share your feedback. It is with great pleasure to hear that you had a memorable experience with us and that you enjoyed the attentive service provided by our team. Please know that your comments are much appreciated and have been noted for our continuous improvement. Once again, we thank you and we look forward to welcoming you back again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
9.6
Exceptional
Krispy from Philippines
Family with young children
Deluxe with View Twin Beds
Stayed 1 night in April 2018
love this place!”
nothing but nice words for this hotel. love the pool the best!
Reviewed April 26, 2018
Dear Krispy, Thank you for taking the time to share your review. We are truly delighted that you had a wonderful stay experience with us. Your nice comments on our facilities and service are much appreciated. Once again, thank you and we are looking forward to welcoming you back for yet another great stay. Yours sincerely, Amit O General Manager
Responded May 09, 2018
Edsa Shangri-La Manila
10.0
Exceptional
Glaiza from Philippines
Family with young children
Luxury Room - Garden View
Stayed 1 night in April 2018
Excellent”
Tropical oasis in the city Excellent food Excellent service Excellent facilities Kid friendly hotel
Reviewed April 25, 2018
Dear Glaiza, Thank you for taking the time to share your review. We are delighted to hear that you had a comfortable and enjoyable stay. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories.Once again, thank you and we look forward to welcoming you again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
8.0
Excellent
Vinna from Philippines
Family with young children
Tower Wing Deluxe Room
Stayed 1 night in February 2018
Very good”
Perhaps it was just the timing but Shangri-la was fully booked when we got there such that check in was really late. we were given a room after 330PM and was allowed to check out by 1pm.
Reviewed April 23, 2018
Dear Vinna, Thank you for taking the time to share your feedback. We are delighted to hear that you had a pleasant stay with our warm hospitality. On the other hand, your observation during your check-in has been noted and will be shared to the team. Please know that we value and appreciate guest feedback as it assists us to ensure we continuously improve. Once again, we thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
6.0
Au from Hong Kong
Business traveler
Deluxe Garden Wing
Stayed 3 nights in April 2018
Good service good swimming pool good resturant”
每次trip to manila, must choice this hotel, because Very enjoy live here
Reviewed April 14, 2018
Dear Au, Thank you for taking the time to share your review. We are pleased to learn you are generally satisfied with your stay at our hotel. Please know that it is always our intention to have our guests carry with them a delightful memory of their stay experience. Once again, thank you and we hope to have you with us again soon. Yours sincerely, Amit O General Manager
Responded April 23, 2018
Edsa Shangri-La Manila
10.0
Exceptional
Mickael from Philippines
Solo traveler
Tower Wing Deluxe Room
Stayed 1 night in March 2018
Great Stuff”
Great Place, Fun Times
Reviewed April 10, 2018
Dear Mickael, Thank you for taking the time to share your review. We are glad to hear that you had a comfortable and enjoyable stay. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. Once again, thank you and we are looking forward to welcoming you back for yet another great stay. Yours sincerely, Amit O General Manager
Show more
Edsa Shangri-La Manila
12345
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