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Good6.3
Based on2reviews
Eight The Residence Ambalangoda
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7.0 Very good location
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7.0Location
  • Air conditioning

  • Airport transfer

  • Garden

  • Room service

  • Tours

  • Concierge

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Verified traveler reviews

Agoda Reviews (2)
Booking.com Reviews (4)

5.9

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Good
based on 2 reviews
  • Cleanliness 6.0
  • Location 7.0
  • Room comfort and quality 6.0
  • Service 7.0
  • Value for money 5.0
Good
based on 2 reviews
  • Cleanliness 6.0
  • Location 7.0
  • Room comfort and quality 6.0
  • Service 7.0
  • Value for money 5.0
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  • English

Room type
  • Deluxe Room with Plunge Pool
  • Deluxe Sea View Suite

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3.3
Christian from Sweden
Couple
Deluxe Room with Plunge Pool
Stayed 3 nights in January 2016
Worst stay on our two week Sri Lanka vacation.”
Okay let me tell you, this was hands down the worst stay we had on our two week vacation in Sri Lanka. It's a total rip off. This hotel has a lot of things that could be great. The location, even though it's quite far from everything else, is pretty good right on the beach. You can tell that someone really tried to make it s a cool place when they built it. And it probably was at some point. But now it's just a mess. For the amount of money we paid for this, we thought we'd get a really great last three nights. But this was a total rip off from the start to finish. We were the only guests at the hotel during all those three nights and I can really understand why. The rooms where not cleaned at all. Really dark and dirty. The lamps by the bed didn't work and bathroom is really damp and dark. And infested with cockroaches. The bed post was really dirty and we even found a WOMANS BRA under one of the pillows when we were going to bed the first night. Toilet was not clean and someone had clearly used it before we came. There were quite a bit of evidence of that, without me going into further details. The staff are friendly, but only really do anything at all once you ask them too. There's no food or drink menu. They can make food for you and I guess the food was okay. But they don't have any drinks except water. I had to go ask if they could go and buy some beers for us which they eventually did. Everything that makes a great hotel great, is missing from this hotel. It's like they're just keeping it running until it all breaks down. The swimming pool was dirty and the private "plunge pool", oh what a joke that was. There was no way I'd jump into that. This place could have been great if they just cared and spent some time. Had staff that was properly trained and maintained all the facilities. I've mailed the manager, but she doesn't reply and she didn't come check on us once when we were there. STAY AWAY FROM THIS HOTEL!!
Reviewed January 11, 2016
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9.3
Andrea from Germany
Couple
Deluxe Sea View Suite
Stayed 8 nights in December 2014
Very nice little Villa on the beach ”
Service, staff, food
It is a beatiful villa with very nice rooms. The service and the stuff are marvelous. The beach is nice and secure
Reviewed January 19, 2015
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