El Capitan Hotel

El Capitan Hotel

2361 Mission Street, Mission District, San Francisco (CA), United States, 94110
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Single with Shared Bathroom - Guestroom El Capitan Hotel
Single with Shared Bathroom - Guestroom
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    Lobby El Capitan Hotel
    Interior view El Capitan Hotel
    Interior view El Capitan Hotel
    Single with Shared Bathroom - Guestroom El Capitan Hotel
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     El Capitan Hotel

    Guest reviews

    5.0
    Review score
    /10
    (63 reviews)See what guests said

    Property highlights

    • 630 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Good
    Location
    6.1
    See map
    Nearby
    Popular
  • 500 Capp Street Foundation110 m
  • Kiku Imports140 m
  • Xodi Jewelry & Gallery190 m
  • Borderlands Books200 m
  • 826 Valencia Pirate Supply Store230 m
  • City Art240 m
  • New College of California250 m
  • Timbuk2 Factory Store300 m
  • Women's Building Mural420 m
  • Clarion Alley Murals430 m
  • Value for money5.5
    Distance to city center2.00 Miles
    Location rating6.1
    Nearest airportSan Francisco International Airport (SFO)
    Distance to airport16.1 km
    Select your room
    Deluxe Double Room with Shower
    Deluxe Double Room with Shower
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 double beds
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    Single with Shared Bathroom
    Single with Shared Bathroom
    ...
    • Room size: 12 m²/129 ft²
    • Street view
    • 1 double bed
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    Single With Private Bathroom
    Single With Private Bathroom
    ...
    • Room size: 16 m²/172 ft²
    • Street view
    • 1 double bed
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    Deluxe Single Room
    Deluxe Single Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 single bed
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    Double Room with Two Double Beds
    Double Room with Two Double Beds
    ...
    • Room size: 18 m²/194 ft²
    • Shared bathroom
    • 2 double beds
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    Double Room with shared bathroom room
    Double Room with shared bathroom room
    ...
    • Room size: 12 m²/129 ft²
    • Shared bathroom
    • 1 double bed
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    Double Room with Shared Bathroom
    Double Room with Shared Bathroom
    ...
    • Room size: 200 m²/2153 ft²
    • Shared bathroom
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    Double Room with Private Bathroom
    Double Room with Private Bathroom
    ...
    • Room size: 15 m²/161 ft²
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    Two Twins with Shared Bathroom
    Two Twins with Shared Bathroom
    ...
    • Room size: 11 m²/118 ft²
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    Deluxe Single Room
    Deluxe Single Room
    ...
    • Room size: 200 m²/2153 ft²
    Enter dates to see prices
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    More about El Capitan Hotel

    More about El Capitan Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Las Tinajas Restaurant
    40 m American, Latin, Spanish
    Pete's Barbeque
    60 m American, Barbecue
    Mission Cheese
    310 m American
    Asian cuisine
    Asian cuisine
    Mau
    400 m Asian, Vietnamese
    Hawker Fare
    400 m Asian, Thai
    Sunflower Restaurant
    690 m Asian, Japanese, Vietnamese
    Cafe
    Cafe
    Dragon City Bakery and Cafe
    10 m Cafe
    Four Barrel
    900 m Cafe
    Thorough Bread and Pastry
    1.2 km Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (63)Booking.com Reviews (561)
    5.0
    /
    10
    Review score
    Cleanliness4.4
    Facilities4.1
    Location6.1
    Room comfort and quality5.3
    Service5.3
    Value for money5.5
    Provided by verified guests of Agoda
    All languages
    All guests (63)
    All room types
    Showing 49 verified guest comments
    123
    2.0
    Alejandra from United States
    Couple
    Single with Shared Bathroom
    Stayed 1 night in October 2018
    Awful place, don't go here”
    Sketchy location, no parking, room was super stuffy and hot, no bathroom. We checked in and checked out a couple hours later and didn't exactly feel safe leaving our stuff in the room.
    Reviewed November 03, 2018
    4.8
    Scott from United States
    Couple
    Single with Shared Bathroom
    Stayed 1 night in October 2018
    Facility has issues”
    This place is falling apart. It's cheap (comparatively) but in disrepair. Make sure to also pay attention to the shared bathrooms (unless you've opted for the more expensive suites). Some people might be fine with all of that, and the place is reasonably clean, but we found the overall condition of the hotel to be very off-putting. Additionally, you have to pay a $25 fee to park your car in the lot downstairs. No refund for being dissatisfied with the room/hotel. We were told you have to cancel 24+ hours in advance for a refund. How you can do that and still check out the room...beats me. We checked out without staying the night, and will not return.
    Reviewed October 22, 2018
    2.0
    Jazmine from United States
    Couple
    Single with Shared Bathroom
    Stayed 1 night in September 2018
    Terrible ”
    This hotel is terrible and not worth the money at all. The facilities are disturbingly disgusting and not worth the deposit of $250. Do not stay here !
    Reviewed September 26, 2018
    3.2
    Eugene from United States
    Couple
    Single with Shared Bathroom
    Stayed 2 nights in September 2018
    Just not clean”
    Your typical big city budget hotel, decorated pretty nicely for the price, but it just wasn't clean. Pee on the toilet seats (shared bathrooms) and generally gross bathrooms, and I'm not picky or a germaphobe. Sheets were super scratchy and I came back from the trip with a million bug bites, not sure whether they're from the hotel bed or not.... There's a parking lot behind the hotel for 15$ a night which was convenient. The neighborhood is fine if you're used to big cities but I still wouldn't recommend walking down this part of the Mission alone at night if you're a young woman, although you'd probably be fine. Secure building and room access, easy check in and out. I've stayed in 20$ a night hostels that felt much better than this place so I would not recommend it. Maybe if they buy new sheets and clean the bathrooms a lot more. And have more toilet paper.
    Reviewed September 26, 2018
    10.0
    Exceptional
    Clayton
    Solo traveler
    Single with Shared Bathroom
    Stayed 1 night in July 2018
    WONDERFUL staff, extremely clean.”
    Gentleman with the glasses was an extreme help! I regret not getting his name. Everything was as very clean, and the room was quite nice. Would stay here again!
    Reviewed July 18, 2018
    2.8
    Van from Vietnam
    Solo traveler
    Single with Shared Bathroom
    Stayed 1 night in June 2018
    It’s terrible”
    There is no private bathroom. I paid almost 100$/night to have a dirty and stingy room. The area around the hotel is complicated, insecure.
    Reviewed June 16, 2018
    5.2
    Doug from United States
    Couple
    Single with Shared Bathroom
    Stayed 2 nights in May 2018
    needs attitude adjustment”
    Very nice place to stay if you need a cheap hotel My only downside to my visit was the attitude they threw at me over my service dog. They apparently don't like dogs but she IS my service dog and SHE COMES WITH RIGHTS and the staff is split about how to treat these animals. One manager kept changing the "POLICIES" upon which we were allowed to stay. You can't stay for more than six days pervisit...you have to stay a minimal 5 days,FIVE DAYS IF YOU WANT TO STAY HERE. I've never heard of ANY hotel EVER making the claim that their "POLICY" says a guest has to stay a minimal of 5 days but then you can only stay six and have to move out. for that I give the hotel one star. If they split that star up I;ll give the hotel the smallest piece of that star they can possibly get. Why would he tell us something like that... tell me what the problem is and we can work on it but LIEING gets you NOWHERE but STUPID! My friend stayed the night AFTER forONE NIGHT...see,STUPID!Next is a lawsuit. STUPID
    Reviewed June 05, 2018
    2.0
    Jessica from United States
    Family with young children
    Single with Shared Bathroom
    Stayed 1 night in May 2018
    The location is horrible I honestly would not think this type of hotels should be on an application.”
    The area is horrible l. It’s not safe for tourist going for the first time to San Francisco. It’s really misleading. This type of hotel shouldn’t be in an application like this because a lot of families might get a really bad experience de just like my family and I. It was our first time there we don’t know the area the place and they still charge us for the night with us not staying there due to the dirty, unsafe, and bad location.
    Reviewed May 07, 2018
    5.2
    Julie from United States
    Couple
    Single with Shared Bathroom
    Stayed 1 night in March 2018
    COMMUNITY BATHROOM”
    Non smoking room smelled like cigarette. SHARED COMMUNITY BATHROOM. Overall clean.
    Reviewed April 05, 2018
    4.4
    Brian from United States
    Couple
    Single with Shared Bathroom
    Stayed 1 night in December 2017
    Ran out of toilet paper in bathrooms.”
    This is only a room. You must share bathroom and shower facilities.
    Reviewed January 04, 2018
    2.0
    Jomar from Philippines
    Business traveler
    Single with Shared Bathroom
    Stayed 2 nights in December 2015
    This hotel is a no-no”
    We book our stay here but upon arriving they cancel our booking and no room was given to us. A complete bull**** hotel in Downtown SF.
    Reviewed August 14, 2017
    6.0
    Veronika from Slovakia
    Group
    Single with Shared Bathroom
    Stayed 3 nights in September 2016
    The location is awesome, but you have to have pretty low standards”
    The hygiene is not that great, although the common toilets and bathrooms are cleaned twice a day, so if you are lucky, you get inside in the morning before they get gross and in the evening after they are cleaned. We have found some hair in our bed that definitely wasn't our, so that didn't make us feel much better. Some of the guests are pretty surreal and the hotel has a distinct feeling of the sub-standard flats/houses in old cop shows, where nobody heard the murder. The only bonus really is the location, which is, however, fantastic, but that's about it. I am not sure this should be even called a hotel, it rather reminded me of student dorms in post Communist countries and I should know, I come from one of them.
    Reviewed September 20, 2016
    6.4
    Good
    Fernando from Spain
    Couple
    Single with Shared Bathroom
    Stayed 3 nights in August 2016
    little bugs and fridge broken”
    There were 3 little bugs in the room and the fridge was output water for all the floor. The cleaner did the bed but not collect the water, the bugs and change the fridge.
    Reviewed August 12, 2016
    7.2
    Very good
    Puay from Singapore
    Solo traveler
    Single with Shared Bathroom
    Stayed 1 night in June 2016
    Okay”
    Well did not like the shared bathrooms.
    Reviewed July 05, 2016
    5.2
    Melva from Australia
    Couple
    Single with Shared Bathroom
    Stayed 1 night in June 2016
    Would not recommend ”
    no lift and no help up with luggage. As seniors we would have appreciated help. Bed was comfortable, and shower was hot, the only 2 positives. Would not recommend the hotel.
    Reviewed June 20, 2016
    4.3
    Reginald from United States
    Solo traveler
    Single with Shared Bathroom
    Stayed 3 nights in November 2015
    Roaches in the Room!!”
    It would've been good if there weren't roaches crawling around the floors and curtains of my room. The staff of semi helpful, but it's still very hard to overlook the neglect for cleanliness of the hotel and the weird odors that permeate the halls. It smells like someone got a toilet from each continent and dumped it in the hallways of the hotel. Next time I go to mission, I will gladly pay double what I did here for a decent room at a decent hotel without roaches.
    Reviewed November 14, 2015
    2.0
    TIMOTHY from United States
    Solo traveler
    Single with Shared Bathroom
    Stayed 1 night in November 2015
    Yep, it has bed bugs!!”
    The room was clean but after laying on my bed for about 1 hour, I noticed a familiar little bug. I had bed bugs probably 10 years ago so I know what they look like and how they work. Im just hoping they are not still travelling with me.
    Reviewed November 08, 2015
    5.3
    Christian from United States
    Couple
    Single with Shared Bathroom
    Stayed 1 night in May 2015
    Ok place to stay cheap”
    Price.... Is really the only thing.
    Rooms are decent enough but definitely had a hostel feel. Bathrooms were a little gross, I recommend flip flops.
    Reviewed June 02, 2015
    3.7
    Henning from Germany
    Group
    Single with Shared Bathroom
    Stayed 1 night in May 2015
    Not worth the money!”
    TV
    We had two different rooms during our stay at El Capitan Hotel. First we stayed in a double room with shared bathroom. While the room was pretty clean and nice (fridge in the room) the bathroom was almost unbearable. Kind of disgusting shower and old toilet. For the third and last night at the El Capitan we moved, due to a friend joining us, to a "family room" with a private bathroom. There we experienced two really small beds, a small bathroom, not enough towels, no hair dryer and no toilet paper. We had to asked twice for some toilet paper, as well as for a dryer, which we never got. Needless to say that the "family room" did cost cost us way more than the double room, while the standard kind of dropped! Additional, interesting for those traveling with a car, parking near to the "hotel" is available, bit will cost you 20 bucks a day.
    Reviewed May 10, 2015
    7.0
    Very good
    Mark from United States
    Solo traveler
    Single with Shared Bathroom
    Stayed 1 night in January 2015
    I found the hotel a great value/versus cost ”
    Hot showers,several clean towels,large rooms w large dresser space.
    Overall everything was fine better than I expected. The only thing I didn't like was having to be buzzed the main door. And as mentioned in prior reviews one couple having loud argument w a baby sobbing in the background. Not to make fun it's just a truth it felt like the sound stage of one of the Latino novella's my grandmother loved to watch. Sadly this was real
    Reviewed January 13, 2015
    123
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