El Capitan Hotel
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6.4 Good location
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6.4Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Room service [24-hour]

  • Airport transfer

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Distances to essentials

  • Airports
    • 16 km
    • San Francisco International Airport (SFO) - San Francisco (CA)
    • 18 km
    • Oakland International Airport (OAK) - Oakland (CA)
  • Bus and rail stations
    • 600 m
    • 16th Street Mission Subway Station
    • 750 m
    • 24th Street Mission Subway Station
  • Hospitals and clinics
    • 1.3 km
    • San Francisco General Hospital
  • Pharmacies
    • 200 m
    • Pharmacy
  • Convenience stores
    • 1.2 km
    • 7 Eleven
  • Cash withdrawal
    • 0 m
    • ATM

More about El Capitan Hotel

An overview

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What they offer

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Verified traveler reviews

Verified traveler reviews

Agoda Reviews (36)
Booking.com Reviews (582)

3.5

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Review score
  • Cleanliness 4.5
  • Facilities 5.7
  • Location 6.4
  • Room comfort and quality 5.3
  • Service 5.6
  • Value for money 5.7
Review score
based on 2 reviews
  • Cleanliness 2.0
  • Location 5.0
  • Room comfort and quality 3.0
  • Service 4.0
  • Value for money 3.0
Review score
  • Cleanliness 4.2
  • Facilities 6.0
  • Location 6.5
  • Room comfort and quality 6.5
  • Service 5.8
  • Value for money 5.6
Review score
  • Cleanliness 4.8
  • Facilities 6.0
  • Location 6.2
  • Room comfort and quality 4.9
  • Service 5.6
  • Value for money 5.9
Review score
based on 4 reviews
  • Cleanliness 5.0
  • Facilities 4.0
  • Location 7.5
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 6.5
Provided by verified guests of Agoda
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  • English
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  • Español
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Room type
  • Single with Shared Bathroom
  • Single With Private Bathroom

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Showing 34 verified reviews
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6.0
Veronika from Slovakia
Group
Single with Shared Bathroom
Stayed 3 nights in September 2016
The location is awesome, but you have to have pretty low standards”
The hygiene is not that great, although the common toilets and bathrooms are cleaned twice a day, so if you are lucky, you get inside in the morning before they get gross and in the evening after they are cleaned. We have found some hair in our bed that definitely wasn't our, so that didn't make us feel much better. Some of the guests are pretty surreal and the hotel has a distinct feeling of the sub-standard flats/houses in old cop shows, where nobody heard the murder. The only bonus really is the location, which is, however, fantastic, but that's about it. I am not sure this should be even called a hotel, it rather reminded me of student dorms in post Communist countries and I should know, I come from one of them.
Reviewed September 20, 2016
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6.4
Fernando from Spain
Couple
Single with Shared Bathroom
Stayed 3 nights in August 2016
little bugs and fridge broken”
There were 3 little bugs in the room and the fridge was output water for all the floor. The cleaner did the bed but not collect the water, the bugs and change the fridge.
Reviewed August 12, 2016
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7.2
Puay from Singapore
Solo traveler
Single with Shared Bathroom
Stayed 1 night in June 2016
Okay”
Well did not like the shared bathrooms.
Reviewed July 05, 2016
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5.2
Melva from Australia
Couple
Single with Shared Bathroom
Stayed 1 night in June 2016
Would not recommend ”
no lift and no help up with luggage. As seniors we would have appreciated help. Bed was comfortable, and shower was hot, the only 2 positives. Would not recommend the hotel.
Reviewed June 20, 2016
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4.3
Reginald from United States
Solo traveler
Single with Shared Bathroom
Stayed 3 nights in November 2015
Roaches in the Room!!”
It would've been good if there weren't roaches crawling around the floors and curtains of my room. The staff of semi helpful, but it's still very hard to overlook the neglect for cleanliness of the hotel and the weird odors that permeate the halls. It smells like someone got a toilet from each continent and dumped it in the hallways of the hotel. Next time I go to mission, I will gladly pay double what I did here for a decent room at a decent hotel without roaches.
Reviewed November 14, 2015
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2.0
TIMOTHY from United States
Solo traveler
Single with Shared Bathroom
Stayed 1 night in November 2015
Yep, it has bed bugs!!”
The room was clean but after laying on my bed for about 1 hour, I noticed a familiar little bug. I had bed bugs probably 10 years ago so I know what they look like and how they work. Im just hoping they are not still travelling with me.
Reviewed November 08, 2015
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5.3
Christian from United States
Couple
Single with Shared Bathroom
Stayed 1 night in May 2015
Ok place to stay cheap”
Price.... Is really the only thing.
Rooms are decent enough but definitely had a hostel feel. Bathrooms were a little gross, I recommend flip flops.
Reviewed June 02, 2015
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3.7
Henning from Germany
Group
Single with Shared Bathroom
Stayed 1 night in May 2015
Not worth the money!”
TV
We had two different rooms during our stay at El Capitan Hotel. First we stayed in a double room with shared bathroom. While the room was pretty clean and nice (fridge in the room) the bathroom was almost unbearable. Kind of disgusting shower and old toilet. For the third and last night at the El Capitan we moved, due to a friend joining us, to a "family room" with a private bathroom. There we experienced two really small beds, a small bathroom, not enough towels, no hair dryer and no toilet paper. We had to asked twice for some toilet paper, as well as for a dryer, which we never got. Needless to say that the "family room" did cost cost us way more than the double room, while the standard kind of dropped! Additional, interesting for those traveling with a car, parking near to the "hotel" is available, bit will cost you 20 bucks a day.
Reviewed May 10, 2015
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7.0
Mark from United States
Solo traveler
Single with Shared Bathroom
Stayed 1 night in January 2015
I found the hotel a great value/versus cost ”
Hot showers,several clean towels,large rooms w large dresser space.
Overall everything was fine better than I expected. The only thing I didn't like was having to be buzzed the main door. And as mentioned in prior reviews one couple having loud argument w a baby sobbing in the background. Not to make fun it's just a truth it felt like the sound stage of one of the Latino novella's my grandmother loved to watch. Sadly this was real
Reviewed January 13, 2015
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4.7
Mohammad from United States
Solo traveler
Stayed 1 night in November 2014
not worth it”
nothing
Reviewed November 30, 2014
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