El Cozumeleno Beach Resort - All Inclusive
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Garden View All Inclusive - Bed El Cozumeleno Beach Resort - All Inclusive
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7.4
Very good
/10
(169 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location
Parking
FREE
  • Palancar Reef10.15 km
  • El Cozumeleno Beach Resort - All Inclusive

    Playa Santa Pilar KM 4.5 Zona Hotelera Norte, San Miguel, Cozumel, Mexico, 86, 77613 - See map
    Very good cleanliness
    7.9 rating for cleanliness
    Very good comfort
    7.3 room quality and comfort
    Very good service
    7.0 rating for service
    Good facilities on premise
    6.5 facilities on premise
    • Private beach

    • Hot tub

    • Currency exchange

    • Sauna

    • Air conditioning

    Cheaper than 99% of all properties in Cozumel in the last 24 hoursCompared to 285 Cozumel properties at Agoda for various dates
    Value for money6.8
    Distance to city center4.5 Km
    Location rating8.3

    Rooms available at El Cozumeleno Beach Resort - All Inclusive

    Sky Ocean Double Room (2 Adults + 1 Child)
    Sky Ocean Double Room (2 Adults + 1 Child)
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 queen bed or 2 queen beds
    Enter dates to see prices
    Sky Ocean Double Room (2 Adults + 2 Children)
    Sky Ocean Double Room (2 Adults + 2 Children)
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 2 double beds
    Enter dates to see prices
    Garden View Room (2 Adults + 2 Children)
    Garden View Room (2 Adults + 2 Children)
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 2 double beds
    Enter dates to see prices
    Garden View Room (2 Adults + 1 Child)
    Garden View Room (2 Adults + 1 Child)
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Garden View Room
    Garden View Room
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Garden View All Inclusive
    Garden View All Inclusive
    ...
    • Room size: 36 m²/388 ft²
    • Partial ocean view
    • 2 double beds and 1 king be...
    Enter dates to see prices
    Garden View (1 Adult + 1 Child)
    Garden View (1 Adult + 1 Child)
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 king bed or 2 king beds
    Enter dates to see prices
    Ocean View
    Ocean View
    ...
    • Room size: 36 m²/388 ft²
    • Ocean view
    • 2 double beds and 1 king be...
    Enter dates to see prices
    Deluxe All Inclusive
    Deluxe All Inclusive
    ...
    • Room size: 38 m²/409 ft²
    • Ocean view
    Enter dates to see prices
    Property ranking|Compared to 285 Cozumel properties
    See all rankings
    Room comfort score
    7.3/10
    Cheapest price score
    Room size
    37 sqm.
    Value for money score
    6.8/10
    Better than
    99
    %
    of Cozumel properties
    Better than
    99
    %
    of Cozumel properties
    Bigger than
    99
    %
    of Cozumel properties
    Better than
    98
    %
    of Cozumel properties
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    More about El Cozumeleno Beach Resort - All Inclusive

    More about El Cozumeleno Beach Resort - All Inclusive

    Description

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    Most talked about facilities

    Food & Dining
    3 mentions
    Internet
    1 mention
    Housekeeping
    1 mention

    What they offer

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    Food and dining

    Restaurants on site

    El Cocal
    Cuisine:American, French, International
    Menu:A-la-carte
    La Veranda
    Cuisine:Seafood, Pizza, Steakhouse
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of El Cozumeleno Beach Resort - All Inclusive from real guests

    Overall rating
    7.4
    Very good
    From 173 reviews
    Provided by verified guests of
    Agoda Reviews (16)Booking.com Reviews (153)
    Rating via Agoda7.3
    /
    10
    Very good
    Cleanliness7.9
    Facilities6.5
    Location8.3
    Room comfort and quality7.3
    Service7.0
    Value for money6.8
    High score for Cozumel
    Rating
    9+ Exceptional (2)
    8-9 Excellent (4)
    7-8 Very Good (2)
    6-7 Good (2)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (3)
    Jun - Aug (4)
    Sep - Nov (2)
    Dec - Feb (4)
    All guests (16)
    All room types
    All languages
    Showing 13 verified guest comments
    6.8
    Good
    Kelly from United States
    Couple
    Ocean View
    Stayed 2 nights in February 2020

    Beautiful beach Horrible beds food was ok good service ”

    Beach positive service was good horrible beds shower old with some mildew

    Reviewed February 15, 2020
    4.8
    Edson from Mexico
    Group
    Ocean View
    Stayed 3 nights in December 2019

    Worst Service EVER!!!”

    Don't Go there... The Service Was Horrible, The food was literaly like if you are in jail... DISGUSTING!!! They have a "Fancy" Dinner and they only have like 20 places per day and oooobviusly any of the day that I was there got any "Fancy Dinner" even the Restaurant was empty all night...

    Reviewed January 02, 2020
    8.4
    Excellent
    Alfredo from United States
    Group
    Ocean View
    Stayed 8 nights in December 2019

    Quality of food and beverages are extremely average, nothing that makes you really happy”

    Quality of food and beverages are extremely average, nothing that makes you really happy, Every single employee are the nicest and always trying to please you they work very hard it’s clean nice and enjoyable but I insist the food it’s not appealing on the buffet whatsoever

    Reviewed December 28, 2019
    6.4
    Good
    Silvia from Mexico
    Couple
    Garden View Room
    Stayed 1 night in June 2019

    Good”

    The food is terrible and the staff does not offer any kind of service. Everything is NO.

    Reviewed June 30, 2019
    9.6
    Exceptional
    Bill from Canada
    Couple
    Ocean View
    Stayed 7 nights in May 2019

    Great beach resort ”

    Very lovely beach resort. Excellent location. Friendly & efficient staff. Enjoyed the food. Only negative, internet was sub standard in the room. Oh, remember to break lots of mosquito repellant, they are relentless.

    Reviewed May 19, 2019
    5.0
    jay from United States
    Family with teens
    Ocean View
    Stayed 2 nights in July 2015

    way overrated, not good value”

    location, beach, generous alcohol servings

    quality of food very poor - certainly not 4-star quality. 2-star quality at best!! overall room and facilities quality was very poor. why do they charge for bottled water???

    Reviewed August 06, 2015
    9.0
    Exceptional
    Eric from United States
    Couple
    Ocean View
    Stayed 3 nights in June 2015

    Great view”

    View from the room. How close the room was to the beach. The staff

    rooms are very clean and have some of the best rooms with a view on the island.

    Reviewed July 04, 2015
    7.7
    Very good
    Daniel from United States
    Couple
    Garden View All Inclusive
    Stayed 4 nights in April 2015

    Not my taste”

    Location, drink service, value

    My girlfriend and I stayed at El Cozumeleño for four nights. It was our first time in Cozumel, so we thought we'd try an all-inclusive but would definitely opt for an inexpensive downtown hotel next time. I think some people would really like this place, but it just wasn't for us. The rooms were clean and comfortable, the lobby staff was competent and efficient if not overly friendly, and the pools and beach were clean. Food and drink servers were very friendly and watchful for an empty cup. The issues for us were the truly poor Mexican fare, undrinkable coffee, and noise level at the pool. The all-you-can-eat buffet had plenty of American food and some local dishes, but it was all cafeteria-quality. I know that's what one should expect from an all-inclusive and some people don't mind eating hamburgers, hot dogs and nachos with squeeze cheese, but after exploring the town and finding some truly great places to eat, I'd rather invest the money I spent on an all-inclusive on a cheap hotel and lots of eating out. A matter of preference, I guess. The awful coffee was probably the worst part - after the first day, we started getting up early and taking a cab into town for coffee and breakfast. The pool - starting at around 11am, the loudspeakers started going, playing the same 20-30 songs. The cd - seriously, cd - would regularly skip, and/or start the song over. Pharrell's "Happy" must have been playing for 20 minutes straight one time, skipping around the whole way. Sort of sets the nerves on edge. I'm in my early thirties, am accustomed to city life, am not a huge drinker and am pretty adventurous. If you're like me, you'd probably be better off at a smaller downtown hotel - Cozumel itself is magical, we will definitely be back. If you're into the all-inclusive thing, El Cozumeleño is a good value.

    Reviewed April 26, 2015
    8.0
    Excellent
    Christopher from United States
    Couple
    Garden View All Inclusive
    Stayed 1 night in November 2014

    Nice”

    Staff, location, room size
    Reviewed November 08, 2014
    10.0
    Exceptional
    liran from Israel
    Couple
    Ocean View
    Stayed 5 nights in September 2013

    a perfect place in cozumel”

    private beach and pools, great all inclusive, nicest staff in mexico

    This is an amazing hotel! The rooms are big and comfortable, the staff are the nicest people i`ve ever met, the facilities are great. Everything is perfect. It has big and beautiful pools, beautiful beach and there are waiters that bring you food and drinks all the time.

    Reviewed September 25, 2013
    8.3
    Excellent
    Marco from Mexico
    Couple
    Ocean View
    Stayed 1 night in May 2015

    agradable fin de semana”

    precio ubicación atención

    Agradable

    Reviewed May 18, 2015
    8.3
    Excellent
    Nina from Finland
    Couple
    Ocean View
    Stayed 4 nights in December 2012

    Kaukana keskustasta, mutta täydellinen muuten”

    5 tähden hotelli

    Sisäänkirjauksessa oli pientä häslinkiä varauksen kanssa, mutta se hyvitettiin mahtavalla hotellihuoneella. Iso makuuhuone sohvalla ja pöydällä, suihku- ja vessatilat isot, erillinen meikkaus ja käsiallastila. Ruuat oli vaihtelevat ja buffakattaus oli laaja. Palvelu oli joskus liiankin nopeaa, puolijuodut juomat vietiin. Allasalueet hienot ja rannallakin tapahtumia pitkin päivää. Henkilökunta avulias!

    Reviewed February 21, 2013
    5.0
    Lasse from Finland
    Group
    Ocean View
    Stayed 2 nights in July 2012

    Ett helt fint hotell med tennisplan och stor simba”

    Hotellet är mer för familjer. A la carte restaurangen har god mat.

    Hotellet är helt fint och är helt fast vid havet så det är ganska kul. Hotellet har med en minigolfbana ett tennisplan och två simbassänger. Vi hade all inclusive och om man inte hann boka plats till a la carte restaurangen så var maten nog inte något speciellt alls. Det finns ett litet gym på området och det är nog inte något att skryta om.

    Reviewed March 11, 2013
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