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El Dorado Royale  A Spa Resort - All Inclusive - Adults Only - by Karisma
 El Dorado Royale  A Spa Resort - All Inclusive - Adults Only - by Karisma
Lobby El Dorado Royale  A Spa Resort - All Inclusive - Adults Only - by Karisma
Lobby El Dorado Royale  A Spa Resort - All Inclusive - Adults Only - by Karisma
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El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma

KM 45 CARRETERA CANCUN-TULUM PUNTA BRAVA, Puerto Morelos, Puerto Morelos, Mexico, 77710 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
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Nearby landmarks
Artisanias Balam Gift Shop 8.6 km
Puerto Morelos Artists' Cooperative 8.6 km
Sofia's Fashions 8.7 km
Parque Nacional Arrecife Puerto Morelos - Puerto Morelos Reef 8.7 km
Alma Libre Bookstore 8.9 km
Super Casa Martin 8.9 km
Parroquia Catolica de San Jose 9.3 km
Rosario & Marco's Art Shoppe 9.9 km
Galeria Arte Zissimo arte contemporano 9.9 km
Cancún International Airport 28.6 km
9.0

Exceptional

Location rating score

Exceptional location
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money8.5
Location rating8.6

Rooms available at El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma

Swim Up Junior Suite with Hot Tub
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
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Deluxe Suite with Spa Bath
...
  • Shower and bathtub
  • 1 queen bed and 1 sofa bed
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Premium Junior Suite with Hot Tub
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
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Swim Up Junior Suite
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
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TRIPLE JAZUZZI JR SUITE
...
  • Room size: 59 m²/635 ft²
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Suite with Sea View
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
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SINGLE JAZUZZI JR SUITE
...
  • Room size: 59 m²/635 ft²
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DOUBLE JAZUZZI JR SUITE
...
  • Room size: 59 m²/635 ft²
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Beachfront Junior Suite
...
  • Pool view
  • Balcony/terrace
  • 1 king bed
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Luxury Junior Suite
...
  • Room size: 55 m²/592 ft²
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Frequently asked questions

What time is check-in and check-out at El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma?

and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. Check-in is from 03:00 PM, The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma?

El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 39 MXN. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Puerto Morelos with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma. A selection of food types including western and full american breakfast options is available for guests.

Can special events be hosted at El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma?

Projector or LED display is available to help your business event or meeting a successful one.

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Explore the neighborhood
Property ranking|Compared to 166 Puerto Morelos properties
See all rankings
Location score
9.3/10
Service score
8.7/10
Cleanliness score
8.7/10
Value for money score
8/10
Better than
98
%
of Puerto Morelos properties
Better than
98
%
of Puerto Morelos properties
Better than
98
%
of Puerto Morelos properties
Better than
96
%
of Puerto Morelos properties
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Overall rating:
8.8
Excellent
58 reviews
Cleanliness
9.0
Facilities
8.5
Location
9.0
Read all reviews >
More about El Dorado Royale  A Spa Resort - All Inclusive - Adults Only - by Karisma

More about El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma

If what you're looking for is a conveniently located property in Puerto Morelos, look no further than El Dorado Royale, A Spa Resort - All Inclusive - A. The city center is merely away, and the airport can be reached within minutes. With its convenient location, the property offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Puerto Morelos property. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, daily housekeeping, restaurant, 24-hour check-in.

605 rooms spread over floors provide a warm and pleasant home away from home. Comforts such as flat screen television, linens, towels, internet access – wireless, air conditioning can be found in selected rooms. The property's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, El Dorado Royale, A Spa Resort - All Inclusive - A is an excellent choice for your stay in Puerto Morelos.

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What they offer

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Food and dining

Breakfast options

American
Continental
Vegetarian
Buffet

Restaurants on site

COCOTAL – International Cuisine
Cuisine:American, International, Latin American
Menu:Buffet, A-la-carte
D´ITALIA – Contemporary Italian Cuisine
Cuisine:Italian
Menu:Buffet
LA ISLA
Cuisine:International, Mediterranean
Menu:Buffet
JOJO’S - Caribbean Seaside Grill
Cuisine:Seafood
Menu:Buffet
FUENTES - Culinary Theatre
Cuisine:International
Menu:Buffet
RINCON MEXICANO - Mexican author’s Cuisine
Menu:Buffet
SPOT
Cuisine:International
Menu:Buffet
KAMPAI- Pacific Rim
Cuisine:Asian
Menu:Buffet
D´ITALIA CASITAS - Contemporary Italian Cuisine
Menu:Buffet
SANTA FE GRILL American cuisine with a Mexican Spirit
Cuisine:American
Menu:Buffet
LA CABAÑA PIZZERIA
Cuisine:Pizza
Menu:Buffet
HEALTH BAR
Menu:Buffet
LAS OLAS
Cuisine:International
Menu:Buffet
KICK - Flip flop less midday grill
Cuisine:Grill/BBQ
Menu:Buffet
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Property's guest policies

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Some helpful facts

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Reviews of El Dorado Royale A Spa Resort - All Inclusive - Adults Only - by Karisma from real guests

Overall rating
8.8
Excellent
From 58 reviews
9.2Service
9.1Cleanliness
8.9Room comfort and quality
Agoda Reviews (4)Booking.com Reviews (54)
Rating via Booking.com8.8
/
10
Excellent
Cleanliness9.2
Facilities8.8
Location8.6
Room comfort and quality8.9
Service9.3
Value for money8.3
High score for Puerto Morelos
Rating
9+ Exceptional (26)
8-9 Excellent (6)
7-8 Very Good (4)
6-7 Good (1)
<6 Below Expectation (4)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
All guests (54)
All languages
Showing 41 verified guest comments
123
8.0
Excellent
Donna
Couple

Your staff is amazing! The...”

The grounds were beautiful and very well groomed!
Only rooms needed to be updated
Reviewed May 01, 2021

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8.0
Excellent
Elena
Couple

Very good”

It’s a very nice hotel with lots of amenities, although the rooms are a bit outdated.
No beach. Impossible to swim in the water. Pools are the only option.
Reviewed March 25, 2021

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10.0
Exceptional
Katherine
Couple

Kat and Paul take on...”

Absolutely gorgeous!!! Zero complaints, from the food and the staff to all the little beautifully manicured details in between. It was well worth the money spent!! Will definitely be visiting again!!!
The water was rough from a storm that passed, obviously not the property’s fault. You can’t pay for Mother Nature. We didn’t get a chance to swim in the ocean without fear of getting slammed against ...
Reviewed March 14, 2021

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10.0
Exceptional
Arcagelina
Group

Exceptional”

I like the landscape of the hotel, the variety of restaurants the different bars and pools &#47; the personnel is very professional and they do their best for the guests to have a pleasant ...
Reviewed March 08, 2021

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10.0
Exceptional
Anonymous
Couple

Exceptional”

Everything
Nothing
Reviewed February 24, 2021

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10.0
Exceptional
Debra
Group

Exceptional”

Santa Fe Grill and Kicks beach bar are the best places to eat and drink. People are very friendly and very eager to help.
Took a long time to respond to restock the minibar.
Reviewed February 13, 2021

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10.0
Exceptional
Patricia
Group

Fanr”

Breakfast and dinner at Santa Fe was exceptional.
Golf cart transport was slow to respond to request.⁹
Reviewed February 13, 2021

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8.0
Excellent
Emmaline
Business traveler

Great value, relaxing vacating, very...”

The food was pretty good all around!! Obviously like every all inclusive it wasn’t first class food, but we were always satisfied. Our favorite was Fuentes! The staff was super friendly. It was more ...
The rooms are a little older and could use some upgrades. A lot of the beach is rocky and roped off which was a little disappointing but we made due. Sometimes the staff seemed a little disorganized ...
Reviewed January 03, 2021

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5.0
Lucie
Solo traveler

I would not book there...”

The grounds are lovely and beautifully maintained. The room was fine.
Bed and pillows were totally lumpy and uncomfortable. Construction and noise on Christmas Day. No information in the room regarding events, room service, etc. and television channels were there and ...
Reviewed December 30, 2020

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10.0
Exceptional
Martina
Group

It was a paradise!”

Everything was just perfect and the staff treats every guest like royalty. :)
Reviewed December 30, 2020

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10.0
Exceptional
Gisa
Group

Very relaxing with several choices...”

Great, although the same in all restaurants
More signs for locations. Got lost several times, esp looking for restaurants
Reviewed December 18, 2020

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6.0
Kagasa
Group

my experience in 2017 was...”

breakfast was okay but the new style of serving takes entirely too long. all restaurants have the same menu with an a slight difference of maybe 3 items. it was a great adjustment to keep dining open...
the rooms were too humid
Reviewed December 15, 2020

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10.0
Exceptional
Melissa
Couple

Heaven on earth”

Breathtaking views and 5 star service. Food was amazing. Service impeccable.
Staff was too helpful. Expect to be bothered 5 times a day about booking excursions, spa, and aerobics classes. They do take no for answer, but after the first day or two they really should learn to ...
Reviewed September 20, 2020

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10.0
Exceptional
Kelly
Couple

Exceptional”

The scenery was so beautiful and the staff is super attentive. Loved every minute of it
Nothing to complain about the experience was amazing
Reviewed June 28, 2020

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9.6
Exceptional
Joe
Couple

Exceptional”

The outside area looked beautiful
No the place was excellent
Reviewed March 06, 2020

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9.0
Exceptional
Anonymous
Couple

Superb”

Great service, beautiful grounds, clean &amp; very accommodating.
It would be great if they invested in better all inclusive wine selections. Unless you pay extra for bottles, the wine is poor quality. More live music for dancing on all nights, not just weekends
Reviewed January 20, 2020

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10.0
Exceptional
Anonymous
Solo traveler

Exceptional”

Beautiful resort, impeccable service. Very clean and very friendly.
Reviewed December 17, 2019

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10.0
Exceptional
Jonathan
Couple

Exceptional”

The food, staff, facilities and cleanliness are all exceptional. We have stayed here twice and standards have not slipped whatsoever. Absolutely faultless.
The restaurants are mainly a la carte but fuller information could have been provided so that informed choices can be made prior to walking to different restaurants. Some require reservations and some...
Reviewed November 26, 2019

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8.3
Excellent
Andrea
Couple

Very good”

Great food, great staff especially Jorge by the pool.
Reviewed July 30, 2019

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6.7
Good
Chanda
Couple

Pleasant”

The staff was professional and nice. The food was good.
After i got a email that asked how many people was in my party my husband name was still not on the guest list. I had the email with him name on but the lady at the checkin still gave me a hard time...
Reviewed July 26, 2019

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123
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