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El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive
El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive
El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive
El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive
El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive
El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive
El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive

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8.6

Excellent

108 reviews

108 reviews

See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Artisanias Balam Gift Shop 8.6 km
Puerto Morelos Artists' Cooperative 8.6 km
Sofia's Fashions 8.7 km
Parque Nacional Arrecife Puerto Morelos - Puerto Morelos Reef 8.7 km
Alma Libre Bookstore 8.9 km
Super Casa Martin 8.9 km
Parroquia Catolica de San Jose 9.3 km
Rosario & Marco's Art Shoppe 9.9 km
Galeria Arte Zissimo arte contemporano 9.9 km
Riviera Art Gallery 22.5 km

El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive

Cancún-Tulum Highway km 45, Quintana Roo, 77710 Cancún, Mexico , Puerto Morelos, Puerto Morelos, Mexico, 77710 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Puerto Morelos part of Puerto Morelos, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Complimentary WIFi in all rooms

Sauna

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

Value for money7.5
Location rating8.0

Rooms available at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive

Swim Up Junior Suite
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed or 2 queen beds
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Beachfront Honeymoon Suite
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
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Beachfront Junior Suite
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Luxury jr suite
...
  • Garden view
  • Shower and bathtub
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Room #7811928
...
    Enter dates to see prices
    Room #7811931
    ...
      Enter dates to see prices
      JUNIOR SUITE JUNIOR SWIM UP SUITE
      ...
      • Room size: 55 m²/592 ft²
      Enter dates to see prices
      SUITE BEACH FRONT HONEYMOON SUITE
      ...
      • Room size: 55 m²/592 ft²
      Enter dates to see prices
      SUITE ROYAL SWIM UP SUITE
      ...
      • Room size: 55 m²/592 ft²
      Enter dates to see prices
      Swim up jr. Suite
      ...
      • Room size: 55 m²/592 ft²
      Enter dates to see prices

      Frequently asked questions

      Does El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive have a hot tub?

      A hot tub is one of the facilities available at El Dorado Royale, A Spa Resort - All Inclusive - Adults Only - by Karisma.

      How much does it cost to stay at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

      What time is check-in and check-out at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      A stay at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort.

      Is breakfast offered at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      Start your mornings right, with the à la carte and continental breakfast options offered at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive. Full american breakfast is available for guests.

      What are my dining options at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive features on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea is served using only quality ingredients.

      Can special events be hosted at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

      Can business events be hosted at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      On-site venues and convenient event services make El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive an ideal choice for hosting meetings. Projector or LED display is available to help your business event or meeting a successful one.

      What is the smoking policy at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive is located in Puerto Morelos, famous for good restaurants such as Havana Moon, Nektar at Vidanta Riviera Maya and Burger Stop.

      What popular shopping places are close to El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive is located in Puerto Morelos area which features shopping places such as Artisanias Balam Gift Shop, Puerto Morelos Artists' Cooperative and Sofia's Fashions.

      What are popular attractions near El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive is located in Puerto Morelos area, which is famous for attractions such as Parroquia Catolica de San Jose.

      What popular natural sightseeing spots are close to El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive?

      El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive is located in the Puerto Morelos area, which is famous for natural sightseeing destinations such as Parque Nacional Arrecife Puerto Morelos - Puerto Morelos Reef.

      Show more questions
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      Explore the neighborhood

      What people love about El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive

      • 9.6

        Exceptional

        "Sourroundings and facilities are very nice."

        Paulus

        |

        December 21, 2018

      • 9.6

        Exceptional

        "Beautiful resort with excellent staf."

        Paulus

        |

        December 21, 2018

      Overall rating:

      8.6

      Excellent
      108 reviews
      Cleanliness
      8.5
      Facilities
      7.0
      Location
      8.0
      Read all reviews >
      More about El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive

      More about El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive

      El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive

      Take advantage of a wealth of unrivaled services and amenities at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive. Stay connected throughout your stay with free internet access provided. Your explorations of Puerto Morelos can be assisted with the shuttle services available here. Parking is provided free of charge for guests.
      You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The resort's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
      The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
      Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with air conditioning. The resort's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker, bottled water and mini bar are available in some select rooms.
      You can stay fresh and clean with a hair dryer, bathrobes and towels provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out bar for some in-house nighttime fun.
      Throughout the day, you can enjoy the activities offered at El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
      The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the resort's yoga room and tennis court. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
      You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.

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      Amenities and facilities
      Very good
      Facilities

      7

      Languages spoken

      • English
      • French
      • German
      • Spanish

      Outdoor

      • Bicycles

      Internet access

      • Complimentary WIFi in all rooms
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Exercise area
      • Game room
      • Garden
      • Horseback riding
      • Light therapy
      • Massage
      • On-site entertainment
      • Pool with view
      • Sauna
      • Spa
      • Steam room
      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Table tennis
      • Tennis court
      • Tours
      • Yoga room

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Covid-19 testing service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hotel room service app
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Alternative meal arrangement
      • Bar
      • Breakfast [free]
      • Coffee shop
      • Happy hour
      • Poolside bar
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Cash withdrawal
      • Chapel
      • Concierge
      • Contactless check-in/out
      • Currency conversion service
      • Daily cleaning
      • Doorman
      • Dry cleaning
      • Elevator
      • Food delivery
      • Gift/souvenir shop
      • Grooming service
      • Hair salon
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Shops
      • Shrine
      • Smoke-free property
      • Smoking area
      • Terrace

      Land sports

      • Golf course (within 3 km)

      Access

      • Adult-only property
      • Allergy-free rooms
      • Check-in/out [express]
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Bicycle parking
      • Car park [free of charge]
      • Car park [on-site]
      • Shuttle service

      Sports equipment rental

      • Bicycle rental

      Available in all rooms

      • A/C
      • Alarm clock
      • Alcohol
      • Balcony/terrace
      • Bathrobes
      • Bathtub
      • Closet
      • Clothes rack
      • Coffee/tea machine
      • Complimentary drinking water
      • Desk
      • Fan
      • Fruits/snacks
      • Hair dryer
      • Heating
      • Iron and ironing board
      • Linens
      • Lock box in room
      • Mini bar
      • Outdoor furniture
      • Phone
      • Pool facilities
      • Private bathroom
      • Safety/security feature
      • Satellite/cable channels
      • Seating area
      • Shower
      • Sleep comfort items
      • Slippers
      • Socket near the bed
      • Tile/marble flooring
      • Toiletries
      • Towels
      • Trash cans
      • Wake up call
      • Whirlpool bathtub
      • Wine glasses
      • Wooden/parqueted flooring
      Food and dining
      Breakfast options
      • American
      • Continental
      • Vegetarian
      • Buffet
      Restaurants on site

      COCOTAL – International Cuisine

      • Cuisine: American, International, Latin American
      • Menu: Buffet, A-la-carte

      D´ITALIA – Contemporary Italian Cuisine

      • Cuisine: Italian
      • Menu: Buffet

      LA ISLA

      • Cuisine: International, Mediterranean
      • Menu: Buffet

      JOJO’S - Caribbean Seaside Grill

      • Cuisine: Seafood
      • Menu: Buffet

      FUENTES - Culinary Theatre

      • Cuisine: International
      • Menu: Buffet

      RINCON MEXICANO - Mexican author’s Cuisine

      • Menu: Buffet

      SPOT

      • Cuisine: International
      • Menu: Buffet

      KAMPAI- Pacific Rim

      • Cuisine: Asian
      • Menu: Buffet

      D´ITALIA CASITAS - Contemporary Italian Cuisine

      • Menu: Buffet

      SANTA FE GRILL American cuisine with a Mexican Spirit

      • Cuisine: American
      • Menu: Buffet

      LA CABAÑA PIZZERIA

      • Cuisine: Pizza
      • Menu: Buffet

      HEALTH BAR

      • Menu: Buffet

      LAS OLAS

      • Cuisine: International
      • Menu: Buffet

      KICK - Flip flop less midday grill

      • Cuisine: Grill/BBQ
      • Menu: Buffet
      Location
      Cancún-Tulum Highway km 45, Quintana Roo, 77710 Cancún, Mexico , Puerto Morelos, Puerto Morelos, Mexico, 77710
      Excellent
      Location

      8

      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      Minimum age of guests is: 18 year(s).

      Others
      • Selected amenities will be subject to additional charges.
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      The property

      • Number of bars/lounges9
      • Number of restaurants14
      • Number of rooms 476
      Property announcements

      The property provides shuttle service at an additional charge. Please contact the property for more information.

      Housekeeping service is available at an extra charge.

      Reviews of El Dorado Royale Gourmet Inclusive® Resort & Spa by Karisma – All Inclusive from real guests

      Provided by verified guests of Agoda
      7.8
      /
      10
      Very good
      Cleanliness8.5
      Facilities7.0
      Location8.0
      Service7.8
      Value for money7.5
      High score for Puerto Morelos
      Rating
      9+ Exceptional (1)
      8-9 Excellent (0)
      7-8 Very Good (0)
      6-7 Good (0)
      <6 Below Expectation (2)
      Time of the year
      Mar - May (0)
      Jun - Aug (0)
      Sep - Nov (0)
      Dec - Feb (3)
      All guests (8)
      Showing 3 verified guest comments
      3.2
      Kenji from United States
      Couple
      Beachfront Honeymoon Suite
      Stayed 1 night in February 2021

      Pandemic ”

      Stayed during the high peak of Covid pandemic time. They asked us to wear mask at the restaurants when entering which was good but they played live music and asked us to participate and sing together. People were also shouting and screaming at the live restaurant. I think the management had minimal knowledge of how the virus spreads.

      Reviewed January 14, 2022

      See room deals

      4.0
      Kenji from United States
      Couple
      Beachfront Honeymoon Suite
      Stayed 1 night in February 2021

      Old resort, mediocre food ”

      Old 80’s style resort. Old room and facilities, old clients and employees. Regardless of what it says “grommet resort” all food at every restaurant was mediocre at best. Live restaurant was a joke, pretty bad food served by a unfriendly and ignorant sommelier. I’ll never return, better choice everywhere.

      Reviewed January 03, 2022

      See room deals

      9.6
      Exceptional
      Paulus from Netherlands
      Couple
      Stayed 14 nights in December 2018

      Value for money”

      Beautiful resort with excellent staf. Sourroundings and facilities are very nice. Things to improve: there is a lot of golf cart traffic in the walkways and some of the restaurants serve some really minimalistic starters

      Reviewed December 22, 2018

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      This is a popular property. Don't miss out!

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