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Private beach, El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only in Puerto Morelos
Beachfront Junior Suite - Bathroom, El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only in Puerto Morelos
Exterior view, El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only in Puerto Morelos
Lobby, El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only in Puerto Morelos
Lobby, El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only in Puerto Morelos
Beach, El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only in Puerto Morelos
Beach, El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only in Puerto Morelos

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8.4

Excellent

259 reviews

259 reviews

See map
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Artisanias Balam Gift Shop
8.6 km
Puerto Morelos Artists' Cooperative
8.6 km
Sofia's Fashions
8.7 km
Parque Nacional Arrecife Puerto Morelos - Puerto Morelos Reef
8.7 km
Alma Libre Bookstore
8.9 km

El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only

Cancún-Tulum Highway km 45, Quintana Roo, 77710 Cancún, Mexico , Puerto Morelos, Puerto Morelos, Mexico, 77710 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Puerto Morelos part of Puerto Morelos, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Free Wi-Fi in all rooms!

Sauna

Currency exchange

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Beachfront

Free Wi-Fi in all rooms!

Value for money7.8
Location rating8.2

Rooms available at El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only

Swim Up Junior Suite
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed or 2 queen beds
Enter dates to see prices
Beachfront Honeymoon Suite
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Beachfront Junior Suite
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Luxury Jr Suite
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 1 king bed or 2 queen beds
Enter dates to see prices
Luxury Junior Suite
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
SUITE ROYAL SWIM UP SUITE
...
  • Room size: 55 m²/592 ft²
Enter dates to see prices
Beachfront Junior Suite(1 King Bed)
...
  • Room size: 55 m²/592 ft²
Enter dates to see prices
Royal Suite
...
  • Room size: 55 m²/592 ft²
  • 1 king bed
Enter dates to see prices
Royal Swim Up Suite
...
  • Room size: 55 m²/592 ft²
  • 1 king bed
Enter dates to see prices
Suite of the Seasons
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices

Frequently asked questions

What kind of non-water sports and outdoor activities are available at El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only?

El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only features a wide array of non-water sport and outdoor activities such as bicycle rental, tennis courts, and golf course (within 3 km) for sport enthusiasts to delight in while remaining here.

Does El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only provide laundry services?

Yes! El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only offers hot water linen and laundry washing at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

What is the minimum age requirement for visitor at El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only?

El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only only allows visitors that are above 18 years old to stay at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more choices.

How many rooms does El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only have?

El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only has a total of 476 rooms.

In which languages can El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only's staff members communicate?

El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only can converse in 4 languages and supports well-known languages such as English and Spanish for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What payment cards are accepted at El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only?

El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only supports up to 4, with payment card selections including Cash, American Express, MasterCard, and Visa.

What do guests love most about El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only?

Past visitors that stayed at El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only have given this property a rating of 8.667 for its exceptional cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only's spa?

67.0% of our verified customer assessments have given a positive review and remarks about this property's spa. You can look up on more detailed customer reviews, and comments for El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only down in the review section.

What is the typical rating that past Business travelers' have given to El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only?

Past business travelers that have stayed at this property have given El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only an average rating of 9.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Can business events be hosted at El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only?

On-site locations and convenient event offerings make El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only an excellent choice for organizing meetings. Moreover, projector or LED display is available to help your business event or meeting a successful one.

What people love about El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only

  • 10

    Exceptional

    "Really nice hotel."

    Gadiel

    |

    April 10, 2023

  • 10

    Exceptional

    "Great atmosphere"

    Gadiel

    |

    April 10, 2023

Overall rating:

8.4

Excellent
259 reviews
Cleanliness
8.7
Facilities
7.3
Location
8.2
Read all reviews >
More about El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only

More about El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only

Experience Luxury and Comfort at El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only

El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only is a 5.0 star hotel located in Puerto Morelos, Mexico, that offers a wide range of world-class facilities to ensure a comfortable and luxurious stay for guests. The hotel offers 24-hour room service, shops, a coffee shop, bar, and restaurant, as well as safety deposit boxes, a salon, tours, and a concierge. Guests can indulge in a relaxing massage or take a dip in the indoor or outdoor pool. The hotel also features a fitness center, sauna, steam room, and spa, with a poolside bar serving refreshing drinks. For guests who drive, there is a car park onsite, and a shuttle service is available. Free Wi-Fi is available in all rooms, and luggage storage, shared lounge/TV area, daily housekeeping, and gift/souvenir shop are also provided. Guests can enjoy the stunning beach, and self-parking and car park free of charge are also available at the hotel's premises. With all these facilities, El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only promises to provide guests with an unforgettable experience of luxury and comfort.

Luxurious Room Options at El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only

El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only offers a range of luxurious room options to suit every traveler's needs. Choose from the Beachfront Honeymoon Suite or the Beachfront Junior Suite, both measuring 54 square meters and featuring a comfortable King Bed. The Luxury Jr Suite is another great option, measuring 55 square meters and offering either 1 King Bed or 2 Queen Beds. For an extra special experience, opt for the Swim Up Junior Suite, which also measures 54 square meters and comes with either 1 King Bed or 2 Queen Beds. Finally, for the ultimate in luxury, book THE SUITE OF THE SEASON and enjoy an unforgettable stay at this stunning resort.

Beautiful resort with excellent staff and facilities

El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only has received glowing reviews from its satisfied guests. Many have praised the resort's beautiful surroundings and excellent facilities, including its spa and gourmet restaurants. Guests have also raved about the resort's attentive and friendly staff, who go above and beyond to ensure a memorable stay. Overall, El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only is the perfect destination for those seeking a luxurious and relaxing getaway.

Experience Unmatched Customer Satisfaction at El Dorado Royale

At El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only, guest satisfaction is a top priority. With an impressive overall rating of 8.3, guests consistently rave about the exceptional cleanliness of the resort, as well as the prime location and friendly staff. While the facilities may receive a slightly lower rating of 7.3, the value for money is still considered great at 7.8. El Dorado Royale truly delivers on its promise of a luxurious, all-inclusive experience that is sure to exceed your expectations.

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Amenities and facilities

Very good
Facilities

7.3

Languages spoken
  • English
  • French
  • German
  • Spanish
Outdoor
  • Beachfront
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Horseback riding
  • Light therapy
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • All rooms include breakfast, lunch, dinner, and drinks, at no extra cost
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Land sports
  • Golf course (within 3 km)
Access
  • Adult-only property
  • Allergy-free rooms
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
COCOTAL – International Cuisine
  • Cuisine: American, International, Latin American
  • Menu: Buffet, A-la-carte
D´ITALIA – Contemporary Italian Cuisine
  • Cuisine: Italian
  • Menu: Buffet
LA ISLA
  • Cuisine: International, Mediterranean
  • Menu: Buffet
JOJO’S - Caribbean Seaside Grill
  • Cuisine: Seafood
  • Menu: Buffet
FUENTES - Culinary Theatre
  • Cuisine: International
  • Menu: Buffet
RINCON MEXICANO - Mexican author’s Cuisine
  • Menu: Buffet
SPOT
  • Cuisine: International
  • Menu: Buffet
KAMPAI- Pacific Rim
  • Cuisine: Asian
  • Menu: Buffet
D´ITALIA CASITAS - Contemporary Italian Cuisine
  • Menu: Buffet
SANTA FE GRILL American cuisine with a Mexican Spirit
  • Cuisine: American
  • Menu: Buffet
LA CABAÑA PIZZERIA
  • Cuisine: Pizza
  • Menu: Buffet
HEALTH BAR
  • Menu: Buffet
LAS OLAS
  • Cuisine: International
  • Menu: Buffet
KICK - Flip flop less midday grill
  • Cuisine: Grill/BBQ
  • Menu: Buffet

Location

Cancún-Tulum Highway km 45, Quintana Roo, 77710 Cancún, Mexico , Puerto Morelos, Puerto Morelos, Mexico, 77710
Excellent
Location

8.2

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • Selected amenities will be subject to additional charges.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
The property
  • Number of bars/lounges9
  • Number of restaurants14
  • Number of rooms 476

Property announcements

The property provides shuttle service at an additional charge. Please contact the property for more information.

Housekeeping service is available at an extra charge.

Reviews of El Dorado Royale Gourmet Inclusive® All-Inclusive Resort & Spa by Karisma Adults-Only from real guests

Provided by verified guests of Agoda
8.0
Excellent
Cleanliness8.7
Facilities7.3
Location8.2
Service8.0
Value for money7.8
High score for Puerto Morelos
Rating
9+ Exceptional (2)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (1)
Dec - Feb (3)
Showing 4 verified guest comments
10.0
Exceptional
Gadiel from United States
Couple
Luxury Jr Suite
Stayed 1 night in October 2022

Exceptional”

Really nice hotel. Great atmosphere

Reviewed April 10, 2023

See room deals

3.2
Kenji from United States
Couple
Beachfront Honeymoon Suite
Stayed 1 night in February 2021

Pandemic ”

Stayed during the high peak of Covid pandemic time. They asked us to wear mask at the restaurants when entering which was good but they played live music and asked us to participate and sing together. People were also shouting and screaming at the live restaurant. I think the management had minimal knowledge of how the virus spreads.

Reviewed January 14, 2022

See room deals

4.0
Kenji from United States
Couple
Beachfront Honeymoon Suite
Stayed 1 night in February 2021

Old resort, mediocre food ”

Old 80’s style resort. Old room and facilities, old clients and employees. Regardless of what it says “grommet resort” all food at every restaurant was mediocre at best. Live restaurant was a joke, pretty bad food served by a unfriendly and ignorant sommelier. I’ll never return, better choice everywhere.

Reviewed January 03, 2022

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9.6
Exceptional
Paulus from Netherlands
Couple
Stayed 14 nights in December 2018

Value for money”

Beautiful resort with excellent staf. Sourroundings and facilities are very nice. Things to improve: there is a lot of golf cart traffic in the walkways and some of the restaurants serve some really minimalistic starters

Reviewed December 22, 2018

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