BB Hotel Sapa
BB Hotel Sapa
Δείτε 60 φωτογραφίες
Superior - Σχέδιο δωματίου BB Hotel Sapa
Superior - Σχέδιο δωματίου
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Αίθουσα υποδοχής BB Hotel Sapa
Αίθουσα υποδοχής
Δείτε 60 φωτογραφίες
Αίθουσα υποδοχής BB Hotel Sapa
Αίθουσα υποδοχής
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Εξωτερική όψη BB Hotel Sapa
Εξωτερική όψη
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ΣΤΟΝ ΧΑΡΤΗ BB Hotel Sapa
ΣΤΟΝ ΧΑΡΤΗ
Άριστο
Τοποθεσία
9,5
Δείτε 60 φωτογραφίες BB Hotel Sapa
Δείτε 60 φωτογραφίες
Αφαιρέθηκε από τα Αγαπημένα
Εξαιρετικό
Βάσει 188 κριτικώνΔείτε τι είπαν οι επισκέπτες
8,7
/
10
Εξαιρετικό εξυπηρέτηση
8,8
88% των χρηστών θα το πρότεινε σε έναν φίλο
Σχέση ποιότητας-τιμής8,3
Απόσταση από κέντρο0 km
Αξιολόγηση τοποθεσίας9,5
Κοντινό αεροδρόμιοΑεροδρόμιο Ντιεν Μπιεν Που (DIN)
Απόσταση από αεροδρόμιο135,0χλμ.
  • 90 μ. από τις δημόσιες συγκοινωνίες

  • Μεταφορά από/προς το αεροδρόμιο

  • Ανταλλαγή συναλλάγματος

  • Δωρεάν Wi-Fi σε όλα τα δωμάτια

Επιλογές δωματίων
8,7
Εξαιρετική
Άνεση & ποιότητα δωματίου
Οικογενειακό (Family)
Οικογενειακό (Family)
...
  • Μέγεθος δωματίου: 50 μ²/538...
  • Ντους & Μπανιέρα
  • 1 king size κρεβάτι
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Junior Σουίτα (Junior Suite)
Junior Σουίτα (Junior Suite)
...
  • Μέγεθος δωματίου: 45 μ²/484...
  • Θέα: Πόλη
  • 1 king size κρεβάτι
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Standard Δίκλινο (Double Standard)
Standard Δίκλινο (Double Standard)
...
  • Μέγεθος δωματίου: 50 μ²/538...
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Superior
Superior
...
  • Μέγεθος δωματίου: 30 μ²/323...
  • Θέα: Πόλη
  • 2 ημίδιπλα κρεβάτια ή 1 kin...
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Σουίτα (Suite)
Σουίτα (Suite)
...
  • Μέγεθος δωματίου: 50 μ²/538...
  • Θέα: Πόλη
  • 1 king size κρεβάτι
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Deluxe
Deluxe
...
  • Μέγεθος δωματίου: 35 μ²/377...
  • Θέα: Πόλη
  • 2 ημίδιπλα κρεβάτια ή 1 kin...
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Standard Δίκλινο (Double Standard)
Standard Δίκλινο (Double Standard)
...
  • Μέγεθος δωματίου: 50 μ²/538...
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SUITE LUXURY - ROOM ONLY
SUITE LUXURY - ROOM ONLY
...
  • Μπαλκόνι/βεράντα
  • Μπανιέρα
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FAMILY ROOM BASIC - ROOM ONLY
FAMILY ROOM BASIC - ROOM ONLY
...
  • Μπανιέρα
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Οικογενειακή Σουίτα 2 Υπνοδωματίων (Family Two-Bedroom Suite)
Οικογενειακή Σουίτα 2 Υπνοδωματίων (Family Two-Bedroom Suite)
...
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    Πρόσφατα σχόλια πελατών

    Κριτικές στην Agoda (188)Κριτικές στην Booking.com (90)
    8,7
    /
    10
    Καθαριότητα8,8
    Παροχές8,1
    Τοποθεσία9,5
    Άνεση δωματίου και ποιότητα8,7
    Εξυπηρέτηση8,8
    Σχέση ποιότητας-τιμής8,3
    Από τους επαληθευμένους επισκέπτες της Agoda
    Όλες οι γλώσσες
    Όλοι οι τύποι ταξιδιωτών (188)
    Όλοι οι τύποι δωματίων
    Εμφανίζονται 123 σχόλια επαληθευμένων επισκεπτών
    12345
    4,4
    Diu από Χονγκ Κονγκ
    Ζευγάρι
    Superior
    Έμεινε 2 βράδια τον Σεπτέμβριος 2018
    So disappointed!!!”
    The second time to stay here was totally different from the last visit in 2015. Check-in procedure was unpleasant experience which extremely chaos. People tried to cut the line and staffs were unable to control. They seemed overwhelmed with a lot of customers coming to check in at the same time. 4 staffs stood in front the check-in desk but only one was checking people in. It's weird set-up. Floor was so dirty. Seemed to me it wasn't cleaned for a week. Room's wall is so thin that every step outside is so well heard. We messaged the hotel in advance to ask for a quiet room far from elevator but we got the complete opposition what we asked for. A room in front of elevator and in front of the square's music festival. Bravo!!! Could not sleep at all!
    Η κριτική γράφτηκε στις 28 Σεπτεμβρίου 2018
    Dear Ms. Diu, Thank you very much for your feedback on our hotel and staff. We have seriously looked into the issue. I would not make any excuse for our shortcomings at our hotel in Sapa but do apologise for the unpleasant feeling on your stay with us. Please find below our heartfelt response to your comment. On the day you checked in at our hotel, we re-opened after 3 month closure for renovation. At the same time, Sapa hosted a marathon festival on yearly basis. Our hotel was full of house on that day. You may know that most of our Front Desk team members are new and not yet properly trained. Regarding the noise, our hotel just got upgraded, we have had double glazed glass and sound-proof balcony door. Due to a such big event for Marathon day, the local loud speaker was bit loud, which of course disturbed your relaxing time. On behalf of the management and our team, please accept our sincere apology for unpleasant experience - We look forward to another opportnity to welcome you ba
    Show more
    BB Hotel Sapa
    10,0
    Άριστο
    Natsinee από Ταϊλάνδη
    Ζευγάρι
    Superior
    Έμεινε ένα βράδυ τον Οκτώβριος 2018
    Άριστο”
    The best in Sapa
    Η κριτική γράφτηκε στις 18 Οκτωβρίου 2018
    8,8
    Εξαιρετικό
    Thu από Βιετνάμ
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε 2 βράδια τον Νοέμβριος 2017
    Great hotel”
    Staffs are all supportive. Room is very tidy and nice with air conditioner equipped. WE love the center location of the hotel which is only some steps to the Church. We also love the buffet breakfast though there is not so many dishes.
    Η κριτική γράφτηκε στις 27 Νοεμβρίου 2017
    8,4
    Εξαιρετικό
    Erwan από Γαλλία
    Ζευγάρι
    Junior Σουίτα
    Έμεινε 2 βράδια τον Οκτώβριος 2017
    The best location in Sapa”
    breakfast is good. Staff is polite. rooms are pretty nice. the only bad point to the hotel would be the view (a small courtyard with opposite building (and especially no curtains, only an opaque roller blind so no privacy during day time with sun light... or privacy and no sun light...) Also at this moment there were construction work outside all around the hotel, it can be a bit noisy during day time, depending where your room is exactly.
    Η κριτική γράφτηκε στις 03 Νοεμβρίου 2017
    9,0
    Άριστο
    Emlitia από Νότιος Αφρική
    Ένα άτομο
    Superior
    Έμεινε 3 βράδια τον Φεβρουάριος 2016
    Choose between TV or Internet”
    Location, Cleanliness and spacious rooms.
    The hotel is well located and comfortable. However, we had to choose between having either TV or Internet in our room. After I complained to the management that a 4 star hotel should be able to provide both in a room, we were upgraded to a new room. Although it was a lovely suite, again we could not access both in the lounge or the room. So, to watch TV we had to sit on our beds and to access internet, we had to move to the lounge. I do believe that this issue should be addressed immediately as there were many other unsatisfied customers complaining about the same issue during my stay.
    Η κριτική γράφτηκε στις 19 Φεβρουαρίου 2016
    9,0
    Άριστο
    PHAM από Βιετνάμ
    Γκρουπ
    Superior
    Έμεινε ένα βράδυ τον Ιανουάριος 2016
    Very good hotel in Sapa”
    Location, service and food
    We stayed in U Sapa hotel for 1 night. The location is the best, as it is right in the center of Sapa (close to the Stone Church). From here, we walked along the streets where there are plenty of small shops and restaurants. The staff friendliness and service are excellent.
    Η κριτική γράφτηκε στις 10 Ιανουαρίου 2016
    9,7
    Άριστο
    Sik από Χονγκ Κονγκ
    Ζευγάρι
    Superior
    Έμεινε ένα βράδυ τον Σεπτέμβριος 2015
    Very friendly staff and clean room and good food”
    Service, Cleanliness, Food
    We had one night stay only in U Sapa, but we already found this hotel is a MUST STAY in Sapa. It is worth the money to stay in this 5-star hotel. The staff here is so nice and helpful with a friendly smile. They let us check-in at 8am. (which original check-in time is around 2pm). And they also let us check-out at 6pm. This is definitely unexpected! The room is so comfortable, very clean, nice décor, nice view. And the buffet breakfast is so delicious, with a great variety of food. With this price, we definitely recommend everyone to stay in this U Sapa hotel if you are visiting Sapa. Located just besides the Sapa church and the central market, which easy access to lots of restaurants and shops.
    Η κριτική γράφτηκε στις 06 Οκτωβρίου 2015
    9,3
    Άριστο
    Karen από Αυστραλία
    Οικογένεια με μεγάλα παιδιά
    Superior
    Έμεινε ένα βράδυ τον Ιούνιος 2015
    Appreciated the great service”
    staff service location
    A very nice hotel especially in comparison to most other offerings in Sapa. The staff are amongst the friendliest we have encountered anywhere. They even did not charge us for a slightly later than normal late checkout. The food, coffee and breakfast where all great. My only criticism is there are no soft furnishings to absorb any sound so it is relatively noisy for the level of activity within the hotel. I would choose to stay there again because the location is perfect.
    Η κριτική γράφτηκε στις 27 Ιουνίου 2015
    8,7
    Εξαιρετικό
    Swee από Μαλαισία
    Ζευγάρι
    Superior
    Έμεινε ένα βράδυ τον Ιούνιος 2015
    One of the best in Sapa”
    Nice location, comfortable room and good service performance
    The location is just at the town center and beside Sapa Square. The night market is just beside the hotel. It is located at the most happening street at Sapa from evening till midnight. The room is big and comfortable too.
    Η κριτική γράφτηκε στις 17 Ιουνίου 2015
    9,3
    Άριστο
    LYE από Σιγκαπούρη
    Γκρουπ
    Deluxe
    Έμεινε ένα βράδυ τον Δεκέμβριος 2014
    excellent location and staff ”
    location, service quality, value for money
    the test of a good hotel is when things don't work out alright, how the hotel & staff resolve the problem - we had ordered a private car pick up & were supposed to be met by the hotel staff upon arrival at 5.30am at the train station but no one turn up! we called the hotel & was told to try get a taxi from a nearby hotel.. (it appeared, they had thought we were arriving in the next train when there was clear emails we were taking a different train..) - thus we were stranded and had to find a reliable public bus or minivan from among the dozens of vans with all our luggages & had to battle with many touts (& thugs basically) who were harrassing us.. it was really bad experience & threatening & we watched & were involved in scuffles between the touts & actual drivers (but we couldnt tell who's the real drivers/agents & who are the touts & thugs..) - we finally managed to get into a van & had to wait with some local pax till the next train to arrive to fill up the van.. so it was an hour later that we started to move - so you can imagine how furious we were & what we would do when we arrive at the hotel! - to cut a long story short, after the initial letting off steam, the hotel staff on duty were sincerely apologetic & offered us early check in, free breakfast, upgraded our room & even wanted to repay us for the cost of transport we had paid (which we decline) .. we were more relieved that we had arrived safely in one piece with all luggages intact, thus these gestures helped to comfort & assure us that it was a sincere mistake & they were awfully sorry about the trouble we had to go through. The new manager Mike was very apologetic & went out of his way to assist us, short of being a tour guide to us! we were very impressed with how Mike and hid staff tried to resolve the problem or mistake & in the end enjoyed the hospitable stay & Sapa. Kudos to Mike & his team! Will recommend U Sapa to anyone visiting Sapa - and its right in the heart of Sapa town.
    Η κριτική γράφτηκε στις 06 Ιανουαρίου 2015
    9,6
    Άριστο
    kevin από Ηνωμένες Πολιτείες
    Ζευγάρι
    Junior Σουίτα
    Έμεινε 2 βράδια τον Αύγουστος 2017
    Άριστο”
    really good location with all street-food shops around the hotel. Very friendly staff
    Η κριτική γράφτηκε στις 21 Ιουλίου 2018
    8,0
    Εξαιρετικό
    Thanh από Βιετνάμ
    Γκρουπ
    Junior Σουίτα
    Έμεινε ένα βράδυ τον Απρίλιος 2018
    90”
    Good
    Η κριτική γράφτηκε στις 09 Απριλίου 2018
    9,6
    Άριστο
    Jason από Σιγκαπούρη
    Ζευγάρι
    Superior
    Έμεινε 2 βράδια τον Ιανουάριος 2018
    Excellent location, nice hotel and great staff”
    The only feedback I can suggest is pls serve really hot food during cold winter period. The bun I had was not hot enough.
    Η κριτική γράφτηκε στις 13 Ιανουαρίου 2018
    8,4
    Εξαιρετικό
    MyPhuong από Ηνωμένες Πολιτείες
    Ζευγάρι
    Superior
    Έμεινε ένα βράδυ τον Αύγουστος 2017
    Εξαιρετικό”
    Well only complaint would be that we asked for an early check in because we arrived early and that cost was $30. Pretty much half what the room cost. Then ate breakfast there and ended up getting sick from it. We had an 12pm check out and really couldn't go because I was not feeling well. So got charged another $30 for that. Even tho their food made me sick. I asked to just pay another day because at this point I had already did that, but I was told "we can not just add an extra day, you just have to pay late check out fee of 50% of room cost." Good deal for hotel, bad deal for guest.
    Η κριτική γράφτηκε στις 04 Σεπτεμβρίου 2017
    9,2
    Άριστο
    ShiJun από Σιγκαπούρη
    Γκρουπ
    Οικογενειακό
    Έμεινε ένα βράδυ τον Ιούνιος 2017
    Great location at the heart of Sa Pa”
    We arrived in the morning and the hotel allowed us to check in earlier (6 hours ahead). If one would like to extend the hours, there is a nominal charge of USD40 for the family room option. The location was what blew us away - it was just beside the square which is essentially the centre of the Sa Pa town. It was also close to many of the top rated restaurants and bars around the city - Little Hanoi, Hill Station Deli, Hmong Sisters, Moments Romantic etc. The staff also allowed us to use the toilet to wash up after our day trek even though we didn't book the room. They also helped us to arrange our tours, prepared poncho and drinks for our hike. They were extremely helpful and informative and even advise us against going to Fansipan as it was too foggy during the period we were there. They suggested several other plans catered to our needs. Breakfast was great - it had a great range of options from the rather typical western breakfast with cereal, meat and cheese platter and salad to the more Vietnamese buffet style spread. You can even order a bowl of Pho during breakfast! :) A good rest is always important for nature sightseeing trips - it had the best King size bed I've ever slept in! Highly recommend this hotel!
    Η κριτική γράφτηκε στις 21 Ιουνίου 2017
    Dear ShiJun, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We love to hear your feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to Sapa Sincerely yours, Hijaaz Latheef General Manager
    Απάντηση στις 13 Ιουλίου 2017
    BB Hotel Sapa
    10,0
    Άριστο
    Nga από Βιετνάμ
    Οικογένεια με μεγάλα παιδιά
    Έμεινε 2 βράδια τον Μάιος 2017
    Best experience ever”
    The location is amazing. We get upgraded to a Deluxe and a Superior. The staff here was very friendly. They even helped us with directions and carrying our bags upon a hill. Overall, this is worth every penny. My entire family loves the hotel and when we come back to Sapa, we would be staying there.
    Η κριτική γράφτηκε στις 23 Μαΐου 2017
    Dear Nga, Thank you for choosing the hospitality of U Sapa Vietnam and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. The team and I look forward to having you back in a not too distant future. Sincerely yours, Hijaaz Latheef General Manager
    Απάντηση στις 25 Μαΐου 2017
    BB Hotel Sapa
    10,0
    Άριστο
    Claire από Ηνωμένες Πολιτείες
    Ζευγάρι
    Deluxe
    Έμεινε ένα βράδυ τον Μάρτιος 2017
    Fantastic”
    Just arrived in Vietnam..went out in the morning with all the scooters on the street., Good morning Vietnam.. the staff were friendly, accommodating., it felt like they cared about us and the breakfast were scrumptious!! Definely recommend!
    Η κριτική γράφτηκε στις 28 Μαρτίου 2017
    Dear Claire, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this mountainous town Sincerely yours, Hijaaz Latheef General Manager
    Απάντηση στις 15 Μαΐου 2017
    BB Hotel Sapa
    4,8
    Chai από Σιγκαπούρη
    Οικογένεια με μικρά παιδιά
    Οικογενειακό
    Έμεινε 3 βράδια τον Δεκέμβριος 2016
    Bad experience with dead rat ”
    It supposed to be a family trip to Sapa with family, I booked 2 rooms , after check in on 4th Dec 16, room no 104, the room for 4 pax do not come with any window, after checked-in , we discovered a mild foul smell , we though was due to aircon or the still air in the room, however, the foul smell getting stronger and stronger the next day. we get the hotel stafff to check out the issue , but they said they can't find anyhting wrong , however, the same night when we came back to the room , the hotel staff quickly called us to change the room as they found the dead rat above the false ceiling. After hearing it , it really make us sick and disappointed. No apologoise was recevied from hotel management even during checked out on 7th Dec 16, I think the hotel should have at least show they sincerity to explain the cause this and apologise. We will never stay in this hotel again or any hotel under the management of Uhotelresorts again. P K Chai
    Η κριτική γράφτηκε στις 08 Δεκεμβρίου 2016
    8,4
    Εξαιρετικό
    Shuru από Κίνα
    Ζευγάρι
    Deluxe
    Έμεινε 2 βράδια τον Οκτώβριος 2016
    The construction is right next door,u can hear it 24 hours”
    The hotel is nice,staff is friendly,breakfast is rich and yummy,the location is right in the center,outside the hotel have a small market,BUT! Right next to the hotel the construction is on,is so loud and not just in the day time,even in the night,i stay there two nights and i couldnt sleep well!!!!!!i was gone stay 5 days but i check out early to another hotel,trust me,for that noisy is not
    Η κριτική γράφτηκε στις 31 Οκτωβρίου 2016
    9,2
    Άριστο
    Christopher από Ηνωμένο Βασίλειο
    Ζευγάρι
    Σουίτα
    Έμεινε 4 βράδια τον Οκτώβριος 2016
    U Sapa without the building site next door would have been as it advertises itself!”
    Had you informed us beforehand about the building site we might not have stayed with you. Changing rooms helped in some way alleviate this issue, but the new room was a step down from the suite we occupied.
    Η κριτική γράφτηκε στις 23 Οκτωβρίου 2016
    12345
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