Chisinau: Ξενοδοχεία και καταλύματα

We booked this hotel for our anniversary because it had a spa. This hotel could have been amazing but was not. When we arrived, we discovered the spa had been closed for a month already, yet nothing on the hotel website stated this, nor was anything written on other booking sites. We spoke to a member of staff who said "what are we supposed to do, get our IT department to put it on the website"? urm, yes!! We asked for some alternative options and waited a day or so and then finally spoke to a manager who apologized and offered us a taxi to the airport and we worked with Agoda to sort out a form of compensation. Agoda were great and offered us £65 as a compensation which was a reasonable conclusion, but I would not recommend the *** if you want a spa and polite staff! Breakfast was outstanding, except staff hovering and asking you to submit a review of them by name to ***. We also had brown water running out of our tap on the 2nd day which was awful, but it was fixed.

Beautiful hotel with spacious rooms and soft cotton sheets. We really enjoyed the breakfast, and we’re especially grateful to the lady who kindly let us have it a bit earlier before our trip to the airport. Definitely recommend!

The location of the hotel is very good, in a quiet and safe area as there are embassies nearby. The room was quite good and clean. Also the breakfast was delicious and with many choices.

Ένα βράδυ έμεινα δεν είχα κάποιο πρόβλημα, ανακαινισμένο αν και κάποια πράγματα ήταν παλιά.ειχε λίγο θόρυβο από εργασίες.

I extend my stay and Im having trouble in paying them since i have amex card and they only accept visa and mastercard .. they help me find a way .. thank you for the staff most especially the receptionist out there.

I stayed only one night. The staff was kind and helpful and the room meet my expectations and need. It was clean and spacious. The breakfast was fair. The hotel is on a nice district.

We went to the pool and the man who works there threw us out in an unacceptable way and offered us to pay 400 lei to enter the pool.

I stayed for 2 nights and I love the hotel because it’s clean and good welcoming from the staff

Very good value from the money. The rooms were clean and well furbished. Overall, good value for the money.

I stayed one night at Prezident Hotel and unfortunately it was not a good experience. From the very beginning, the service at reception was disappointing. On Agoda, it clearly stated that the airport shuttle costs 10 MDL, but at the reception I was told it would cost 30 euros. When I mentioned what was shown on Agoda, the receptionist reacted in a dismissive and almost mocking way, insisting that this information was not correct instead of trying to clarify it properly. Regarding the facilities, for a hotel charging around *** per night, the standards were below expectations. The bed was very hard and uncomfortable, and the pillows were extremely small, making it difficult to rest properly. Overall, it was a very disappointing experience. Fortunately, it was only for one night, as I had chosen this hotel mainly for its proximity to the airport and the supposed shuttle service. In the end, the shuttle was much more expensive than advertised, so I had to take a taxi instead, especially since my flight was at 5 a.m. I would not consider staying here again.

Largest hotel room I’ve ever stayed in, including some 5-star places in the past. It was the biggest studio-type apartment and had a nice balcony. Bed was comfortable, wifi worked, shower had hot water, free parking was available (I did not need it), and the location was close to a mall, but about 15 walk to the city center. It was quiet, except thin walls: neighbors could be heard a little despite the huge rooms. Although we did not smoke, cigarette smell was evident in the bathroom (maybe came through vents?) for part of the stay. I would stay again, 9/10!

Great service as always, with friendly and professional staff. The only downside was the evening noise from another room on the second floor and from the reception area.

Breakfast was good, location is excellent. I booked the hotel for the pool and gym but both were out of service sadly