Hanoi Brilliant Hotel and Spa
Hanoi Brilliant Hotel and Spa
Δείτε 37 φωτογραφίες
Deluxe Δωμάτιο - Σχέδιο δωματίου Hanoi Brilliant Hotel and Spa
Deluxe Δωμάτιο - Σχέδιο δωματίου
Δείτε 37 φωτογραφίες
Αίθουσα υποδοχής Hanoi Brilliant Hotel and Spa
Αίθουσα υποδοχής
Δείτε 37 φωτογραφίες
Εξωτερική όψη Hanoi Brilliant Hotel and Spa
Εξωτερική όψη
Δείτε 37 φωτογραφίες
Υποδοχή Hanoi Brilliant Hotel and Spa
Υποδοχή
Δείτε 37 φωτογραφίες
ΣΤΟΝ ΧΑΡΤΗ Hanoi Brilliant Hotel and Spa
ΣΤΟΝ ΧΑΡΤΗ
Άριστο
Τοποθεσία
9,5
Δείτε 37 φωτογραφίες Hanoi Brilliant Hotel and Spa
Δείτε 37 φωτογραφίες
Αφαιρέθηκε από τα Αγαπημένα
2018

Hanoi Brilliant Hotel and Spa

Πρόσφατα ανακαινισμένο
Άριστη τοποθεσία
- Μέσα στο κέντρο της πόλης
- Δείτε τι υπάρχει στην περιοχή
Άριστο
Βάσει 238 κριτικώνΔείτε τι είπαν οι επισκέπτες
9,3
/
10
Άριστο εξυπηρέτηση
9,7
93% των χρηστών θα το πρότεινε σε έναν φίλο
Σχέση ποιότητας-τιμής9,3
Απόσταση από κέντρο0.1 km
Αξιολόγηση τοποθεσίας9,5
Κοντινό αεροδρόμιοΑεροδρόμιο Τζια Λαμ (VGL)
Απόσταση από αεροδρόμιο4,0χλμ.
  • Μεταφορά από/προς το αεροδρόμιο

  • Δωρεάν Wi-Fi σε όλα τα δωμάτια

  • Ανταλλαγή συναλλάγματος

  • Κλιματισμός

Επιλογές δωματίων
Αυτή η ιδιοκτησία έχει μεγάλη ζήτηση!Η τελευταία κράτηση έγινε πριν 8 ώρες | 10 ταξιδιώτες κοιτάζουν τώρα αυτήν την ιδιοκτησία
Σουίτα με Βεράντα (Suite Terrace)
Σουίτα με Βεράντα (Suite Terrace)
...
  • Μέγεθος δωματίου: 65 μ²/700...
  • Θέα: Πόλη
  • 1 king size κρεβάτι
Δείτε τιμές βάσει ημερομηνίας
Executive Σουίτα με θέα στην πόλη (Executive Suite City View)
Executive Σουίτα με θέα στην πόλη (Executive Suite City View)
...
  • Μέγεθος δωματίου: 30 μ²/323...
  • Θέα: Πόλη
  • 1 king size κρεβάτι
Δείτε τιμές βάσει ημερομηνίας
Οικογενειακή Σουίτα με θέα στην Πόλη και Μπαλκόνι (Suite Family Balcony City View)
Οικογενειακή Σουίτα με θέα στην Πόλη και Μπαλκόνι (Suite Family Balcony City View)
...
  • Μέγεθος δωματίου: 65 μ²/700...
  • Θέα: Πόλη
  • 2 διπλά κρεβάτια
Δείτε τιμές βάσει ημερομηνίας
Δωμάτια που Επικοινωνούν (Connecting Rooms)
Δωμάτια που Επικοινωνούν (Connecting Rooms)
...
  • Μέγεθος δωματίου: 55 μ²/592...
  • Θέα: Πόλη
  • 2 μονά κρεβάτια και 1 queen...
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Deluxe Δωμάτιο (Deluxe Room)
Deluxe Δωμάτιο (Deluxe Room)
...
  • Μέγεθος δωματίου: 25 μ²/269...
  • Μη καπνιζόντων
  • 2 μονά κρεβάτια ή 1 διπλό κ...
Δείτε τιμές βάσει ημερομηνίας
Παρακείμενο Δωμάτιο με θέα στην Πόλη (Connecting Room City View)
Παρακείμενο Δωμάτιο με θέα στην Πόλη (Connecting Room City View)
...
  • Μέγεθος δωματίου: 65 μ²/700...
  • Θέα: Πόλη
  • 2 μονά κρεβάτια και 1 king ...
Δείτε τιμές βάσει ημερομηνίας
Junior Connecting Room
Junior Connecting Room
...
  • Μέγεθος δωματίου: 55 μ²/592...
  • Ντους
  • 2 μονά κρεβάτια και 1 king ...
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Executive Connecting Room with City View
Executive Connecting Room with City View
...
  • Μέγεθος δωματίου: 65 μ²/700...
  • Ντους
  • 2 μονά κρεβάτια και 1 super...
Δείτε τιμές βάσει ημερομηνίας
Junior Σουίτα με θέα στην πόλη (Junior Suite City View)
Junior Σουίτα με θέα στην πόλη (Junior Suite City View)
...
  • Μέγεθος δωματίου: 27 μ²/291...
  • Θέα: Πόλη
  • 1 king size κρεβάτι
Δείτε τιμές βάσει ημερομηνίας
Basic Μονόκλινο (Basic Single)
Basic Μονόκλινο (Basic Single)
...
    Δείτε τιμές βάσει ημερομηνίας
    Έχετε κάποια ερώτηση για το Hanoi Brilliant Hotel and Spa;
    Έως 30% έκπτωση με τις Αποκλειστικές Προσφορές της Agoda!

    Οι τιμές πέφτουν μόλις συνδέεστε!

    Συνδεθείτε τώρα
    Περισσότερες πληροφορίες για το Hanoi Brilliant Hotel and Spa

    Περισσότερες πληροφορίες για το Hanoi Brilliant Hotel and Spa

    Περιγραφή

    Περισσότερα

    Αποστάσεις και απαραίτητες πληροφορίες

    Οι αποστάσεις που εμφανίζονται υπολογίζονται σε ευθεία γραμμή πάνω στον χάρτη. Οι πραγματικές αποστάσεις των διαδρομών μπορεί να διαφέρουν.
    Εμφάνιση λιγότερων

    Χαρακτηριστικά

    Εμφάνιση λιγότερων

    Τι υπάρχει στην περιοχή

    Οι αποστάσεις που εμφανίζονται υπολογίζονται σε ευθεία γραμμή πάνω στον χάρτη. Οι πραγματικές αποστάσεις των διαδρομών μπορεί να διαφέρουν.
    Περισσότερα

    Πολιτικές ιδιοκτησίας για τους επισκέπτες

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    Χρήσιμες πληροφορίες

    Περισσότερα

    Πρόσφατα σχόλια πελατών

    Κριτικές στην Agoda (238)Κριτικές στην Booking.com (192)
    Καθαριότητα9,3
    Παροχές8,7
    Τοποθεσία9,5
    Εξυπηρέτηση9,7
    Σχέση ποιότητας-τιμής9,3
    Από τους επαληθευμένους επισκέπτες της Agoda
    Φιλτράρισμα σχολίων επισκεπτών κατά:
    Γλώσσα
    한국어
    English
    Tiếng Việt
    日本語
    περισσότερα
    Τύπος δωματίου
    Deluxe Δωμάτιο
    Junior Σουίτα με θέα στην πόλη
    Executive Σουίτα με θέα στην πόλη
    Οικογενειακή Σουίτα με θέα στην Πόλη και Μπαλκόνι
    περισσότερα
    Εμφανίζονται 145 σχόλια επαληθευμένων επισκεπτών
    12345
    9,2
    Άριστο
    Ashley από Μαλαισία
    Ζευγάρι
    Deluxe Δωμάτιο
    Έμεινε 3 βράδια τον Σεπτέμβριος 2018
    New, clean hotel.”
    Absolutely loved this hotel! From the staff to the cleanliness up to the location (which was right in the middle of Old Quarters). Only downside was probably the lack of window for my room. Otherwise, great place. Would definitely come back when I visit Hanoi again.
    Η κριτική γράφτηκε στις 04 Οκτωβρίου 2018
    8,4
    Εξαιρετικό
    Shuqing από Σιγκαπούρη
    Ένα άτομο
    Deluxe Δωμάτιο
    Έμεινε ένα βράδυ τον Σεπτέμβριος 2018
    Εξαιρετικό”
    Awesome stay. Staff were very helpful and hospitable
    Η κριτική γράφτηκε στις 28 Σεπτεμβρίου 2018
    Dear Shuqing, Thank you very much for your amazing words. Your review on Agoda made us really happy! We are delighted to know you have enjoyed an awesome stay with us and you appreciated our helpful, hospitable staff. As we always seek to deliver a high quality of service to guests, your appreciation is much valued to us. Rest assured that there is already a warm welcome awaiting you here at Hanoi Brilliant Hotel & Spa. We all very much look forward to hosting you back soon! Best regards, Kim Nguyen Hotel Manager
    Απάντηση στις 29 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    9,6
    Άριστο
    Gal από Ισραήλ
    Ζευγάρι
    Deluxe Δωμάτιο
    Έμεινε 2 βράδια τον Σεπτέμβριος 2018
    Great hotel”
    Everything was great, the staff is kind and helpfull. Location is wonderful.
    Η κριτική γράφτηκε στις 24 Σεπτεμβρίου 2018
    Dear GAL, Thank you very much for all the kind words following your stay with us at Hanoi Brilliant Hotel & Spa! The time of sharing your impressions is very much appreciated. We are so glad to know everything was great and you found our staff kind & friendly as well as our location wonderful. Your kind compliments will be shared with our team. They will be very delighted to hear them. We look forward to having another chance to welcome you back in the near future. Wish you lots of happiness and health! Kind regards, Kim Nguyen Hotel Manager
    Απάντηση στις 25 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    9,6
    Άριστο
    KAZU από Ιαπωνία
    Ένα άτομο
    Executive Σουίτα με θέα στην πόλη
    Έμεινε 2 βράδια τον Σεπτέμβριος 2018
    Excellent hotel”
    Here is excellent hotel of near Hoan Kiem lake. Hospitality is so good and location is nice. Unfortunately water pressure of shower was sometimes lower.
    Η κριτική γράφτηκε στις 22 Σεπτεμβρίου 2018
    Dear KAZU, Thank you very much for choosing Hanoi Brilliant Hotel & Spa for your recent stay in Hanoi. We are delighted to know that you had a special experience with us and you found our property excellent thanks to the location near Hoan Kiem lake and friendly service. We are sorry to hear the water pressure of shower is sometimes lower. Kindly be noted that this problem is temporary and uncommon at our hotel. Please contact the reception if you may encounter this problem. Our technical team will manage to fix it. We are all looking forward to welcoming you back soon. Best regards, Kim Nguyen Hotel Manager
    Απάντηση στις 24 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    10,0
    Άριστο
    Zi από Ταϊβάν
    Γκρουπ
    Οικογενειακή Σουίτα με θέα στην Πόλη και Μπαλκόνι
    Έμεινε ένα βράδυ τον Σεπτέμβριος 2018
    Good service, Nice and friendly employee, Great experience.”
    The room is clean and comfortable, good location. employees are willing to help on all problems. Thanks,
    Η κριτική γράφτηκε στις 22 Σεπτεμβρίου 2018
    Dear ZI, Thank you so much for taking your time to share your experience at Hanoi Brilliant Hotel & Spa on Agoda. We truly appreciate your nice comments on our room, location and especially our staff. It is always rewarding for us to know that our guests left Hanoi with full of joys and happiness. We all look forward to welcoming you back soon. Warm regards from all of us, Kim Nguyen Hotel Manager
    Απάντηση στις 24 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    9,6
    Άριστο
    SUK από Μαλαισία
    Γκρουπ
    Deluxe Δωμάτιο
    Έμεινε ένα βράδυ τον Σεπτέμβριος 2018
    great hospitality!”
    The hotel is very clean.The layout of deluxe room is very user-friendly. The toilet is very spacious and clean despite of the white floor tiles. Every staff in the hotel was very friendly and attentive. They can communicate well in English. The bellboy is always smiling and helping us with our bags. The buffet breakfast spread is reasonable. The iced vietnamese coffee is very yummy. The staff is always clearing our tables and delivering our orders promptly. We are very happy with our stay. Ill definitely stay again in this hotel. Great Team and Keep up the good work. There's a 24 hrs convenience shop just 2 minutes walk with plenty of stores to buy cheap products within a stone throw away. thank you
    Η κριτική γράφτηκε στις 19 Σεπτεμβρίου 2018
    Dear SUK, I really would like to thank you very much for taking time to share your experiences at Hanoi Brilliant Hotel & Spa. We are absolutely delighted that we were able to create lasting memories for you. We are so thrilled to read that you highly appreciated our deluxe room, its cleanliness & spaciousness. We are also pleased to hear our staffs were able to impress you with their friendliness and helpfulness. Thank you a lot for emphasizing our breakfast, iced coffee and location. We are proud of locating at a central point surrounded by many shops & restaurants. As we place great importance in providing our guests great experiences, your feedback and encouragement is a big source of motivation for us to keep up good work. We all hope to welcome you back soon. Kind regards, Kim Nguyen Hotel Manager
    Show more
    Hanoi Brilliant Hotel and Spa
    9,6
    Άριστο
    Seung
    Ένα άτομο
    Junior Σουίτα με θέα στην πόλη
    Έμεινε 3 βράδια τον Σεπτέμβριος 2018
    Άριστο”
    직원분들이 너무너무 친절합니다. 와인오프너가 없어서 너무 아쉬웠지만 그래도 호텔의 위치, 직원, 부대시설 모두 만족했습니다. 여행내내 행복했네요 이 글을 보는 직원들이 행복했으면 좋겠고 꼭 이 호텔 이용하세요! The staff are very kind. I was so sorry for not having a wine-opener, but I was satisfied with the location of the hotel, staff, and auxiliary facilities. I've been happy all the time. I hope the people who read this article will be happy and be sure to use this hotel!
    Η κριτική γράφτηκε στις 19 Σεπτεμβρίου 2018
    Dear Seung, Thank you for choosing to stay with Hanoi Brilliant Hotel & Spa. We love showcasing the very best of the city through our service, staff and location. We're delighted to hear that you enjoyed it very much. We are particularly glad that you were happy all the time and received excellent care from our staff. Anyway, I am sorry to hear you didn't have a wine-opener. Kindly be noted that the wine-opener is available at our hotel and provided upon request. Therefore, don't hesitate to contact the reception for a wine-opener. We are more than happy to give it to you. Also, we truly appreciate your special recommendation of our property and hopefully, your happiness will inspire other travelers. From all of us, we look forward to welcoming you back again soon on your next visit to Hanoi. Best regards, Kim Nguyen Hotel Manager
    Show more
    Hanoi Brilliant Hotel and Spa
    10,0
    Άριστο
    ITH από Καμπότζη
    Επαγγελματίας
    Deluxe Δωμάτιο
    Έμεινε ένα βράδυ τον Σεπτέμβριος 2018
    excellence stay”
    it was a great moment to stay at Brilliant hotel. best service and beautiful hote. i real appreciate the service. delicious breakfast.
    Η κριτική γράφτηκε στις 17 Σεπτεμβρίου 2018
    Dear ITH, Many thanks for your kind words of Hanoi Brilliant Hotel & Spa. We are pleased to learn that you had a great moment and enjoyed your stay with us. Thank for for praising our hotel service and beauty as well as breakfast. For us, it is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hanoi Brilliant Hotel & Spa if you come to Hanoi again. We will be waiting for you. Best regards, Kim Nguyen Hotel Manager
    Απάντηση στις 18 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    8,8
    Εξαιρετικό
    Frank από Γερμανία
    Ένα άτομο
    Executive Σουίτα με θέα στην πόλη
    Έμεινε 3 βράδια τον Σεπτέμβριος 2018
    Top Hotel”
    Everything was good
    Η κριτική γράφτηκε στις 16 Σεπτεμβρίου 2018
    Dear FRANK, Many thanks for your kind words of Hanoi Brilliant Hotel & Spa. We are pleased to learn that you enjoyed every thing of your stay in Hanoi. For us, it is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Hanoi Brilliant Hotel & Spa if you come again to Hanoi, we will be right here waiting for you. Kind regards, Kim Nguyen Hotel Manager
    Απάντηση στις 17 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    10,0
    Άριστο
    PAYUNGJIT από Ταϊλάνδη
    Ζευγάρι
    Junior Σουίτα με θέα στην πόλη
    Έμεινε 2 βράδια τον Μάιος 2018
    Άριστο”
    Nice Hotel, nice location and all of staff are friendly.
    Η κριτική γράφτηκε στις 12 Σεπτεμβρίου 2018
    Dear PAYUNGJIT, Thank you for sharing your positive review of Hanoi Brilliant Hotel & Spa! We are glad to learn that you enjoyed your stay with us and to know we were able to meet your expectations. It is very delightful to read that you found our property nice, our location convenient and our stall friendly. From all of us, we kindly thank you for your wonderful review and hope to host you again soon! Best regards, Kim Nguyen Hotel Manager
    Απάντηση στις 13 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    10,0
    Άριστο
    Kim από Χονγκ Κονγκ
    Επαγγελματίας
    Deluxe Δωμάτιο
    Έμεινε ένα βράδυ τον Σεπτέμβριος 2018
    Good Location, Great Breakfast”
    As I prefer a hotel close to Old Quarter, I pick Hanoi Brilliant. It's a few steps from Cathedral Church and beside the lake. Very clean room and bedding and the breakfast is semi-buffet served up in 9th floor with spectacular view. Everything is good except massage service would close at 10:00pm and the last admission is 9:00pm. A little bit too early.
    Η κριτική γράφτηκε στις 12 Σεπτεμβρίου 2018
    Dear KIM, Thank you so much for having taken the time to write such a favorable review of Hanoi Brilliant Hotel & Spa and for your compliments. It is very delightful to read that you enjoyed all aspects of our property and service. I’m also extremely glad that our prime location quickly leads you to Hoan Kiem lake and Cathedral. Thank you for praising our room, bedding and breakfast. We are sorry to hear that for you, The Touch Spa closes a bit early. Kindly be noted that our service strongly focuses on not only the quality and but also the sanitation. 10h00 p.m. is set as closing hour so that there is enough time for us to clean up and prepare for the next morning. Also, 10h00 p.m. is a standard business hour, so we look forward to your kind understanding. From all of us at Hanoi Brilliant Hotel & Spa, we thank you for your wonderful review and hope to host you again soon! Best regards, Kim Nguyen Hotel Manager
    Show more
    Hanoi Brilliant Hotel and Spa
    10,0
    Άριστο
    uri από Ισραήλ
    Ζευγάρι
    Junior Σουίτα με θέα στην πόλη
    Έμεινε ένα βράδυ τον Σεπτέμβριος 2018
    A brilliant choice for hotel in hanoi ”
    All was just perfect
    Η κριτική γράφτηκε στις 11 Σεπτεμβρίου 2018
    Dear URI, Thank you for the glowing review of Hanoi Brilliant Hotel & Spa. Knowing that our guests enjoy their stay is the most rewarding, and it is always a great source of motivation for us to keep doing our best and constantly make further improvements. We are glad to hear that we succeeded in providing you just a perfect stay that left you truly satisfied. We look forward to welcoming you back again at Hanoi Brilliant Hotel & Spa on your next visit to Hanoi. With best regards, Kim Nguyen Hotel Manager
    Απάντηση στις 11 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    10,0
    Άριστο
    ARCHIE από Φιλιππίνες
    Γκρουπ
    Deluxe Δωμάτιο
    Έμεινε 3 βράδια τον Σεπτέμβριος 2018
    Superb!”
    Everything is superb! The manager is very nice, all inquiries thru emails were answered promptly. Airport to airport no problem. The facility is centrally located near shopping area. Clean hotel cozy bedroom! Breakfast many choices. The staffs very accommodating and nice! 👍👍👍
    Η κριτική γράφτηκε στις 10 Σεπτεμβρίου 2018
    Dear ARCHIE, Thank you so much for having taken the time to write such a favorable review of Hanoi Brilliant Hotel & Spa and for your compliments. It is very delightful to read that you enjoyed all aspects of your stay, including room, breakfast, inquiry handling, car service, etc. And I’m also extremely glad that our staffs have well taken care of you for a seamless experience. Our location is convenient as you have highlighted, not only to visit many tourist attractions but also to live the experience of Hoan Kiem lake in Hanoi. From all of us at Hanoi Brilliant Hotel & Spa, we thank you for your wonderful review and hope to host you again soon! Best regards, Kim Nguyen Hotel Manager
    Απάντηση στις 11 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    10,0
    Άριστο
    Ju από Ταϊβάν
    Γκρουπ
    Junior Connecting Room
    Έμεινε ένα βράδυ τον Σεπτέμβριος 2018
    The greatest Service in Hanoi ”
    The brand new hotel service is fantastic especially the girl always have sweet smile. I love the hotel’s main color is beautiful and unique. The room is perfect with family
    Η κριτική γράφτηκε στις 10 Σεπτεμβρίου 2018
    Dear Ju, Thank you for sharing your positive review of Hanoi Brilliant Hotel & Spa. We are glad to learn that you and your family enjoyed the stay with us and to know we were able to meet your expectations. It is very delightful to read your compliments on our fantastic service, friendly staff and perfect room with a unique tone. From all of us at Hanoi Brilliant Hotel & Spa, we kindly thank you for your wonderful review and hope to host you again soon! Best regards, Kim Nguyen Hotel Manager
    Απάντηση στις 11 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    8,4
    Εξαιρετικό
    Yee από Σιγκαπούρη
    Γκρουπ
    Executive Σουίτα με θέα στην πόλη
    Έμεινε 2 βράδια τον Αύγουστος 2018
    Hotel with warmth”
    The hotel is located minutes away from the lake, cathedral and cafes/eateries which makes it an ideal base to start exploring Hanoi. The staffs are extremely friendly and welcoming. Our room faced the street, hence it can gets a little noisy in the morning as vietnamese start their day early. Recommended stay in Hanoi!
    Η κριτική γράφτηκε στις 07 Σεπτεμβρίου 2018
    Dear YEE, Thank you very much for sharing your wonderful feedback and candid opinion on our property and services. We are delighted that you were thoroughly satisfied with your stay and thankful to you for recommending Hanoi Brilliant Hotel & Spa to other travelers. We are always proud of our hotel team, who are dedicated to their work to ensure a friendly, attentive service to guests. We are also glad to hear our prime location is highly appreciated by you though we are sorry to hear street noise woke you up early. Thank you for choosing us! We are looking forward to welcoming you back soon as Hanoi Brilliant Hotel & Spa is not only an ideal base to start exploring Hanoi but also a home to live for everyone. With the best regards, Kim Nguyen Hotel Manager
    Απάντηση στις 10 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    9,6
    Άριστο
    Stuart από Καναδάς
    Ένα άτομο
    Deluxe Δωμάτιο
    Έμεινε 2 βράδια τον Σεπτέμβριος 2018
    Excellent hotel”
    Remarkably helpful English speaking staff. Newly renovated, very clean. I returned several times and would highly recommend staying here in the heart of the tourist area of old city
    Η κριτική γράφτηκε στις 07 Σεπτεμβρίου 2018
    Dear STUART, Thank you very much for taking your time to share such a heartening review of your recent stay with us! We are really delighted to hear that you found everything to be up to your satisfaction. Especially, our staff are truly happy to know that they were able to make your stay even more special. Also thank you for all your positive comments on our newly renovated property and its cleanliness and for recommending Hanoi Brilliant Hotel & Spa to other travelers. We very much look forward to welcoming you back in the near future again! Best regards, Kim Nguyen Hotel Manager
    Απάντηση στις 07 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    10,0
    Άριστο
    Richard από Μαλαισία
    Ένα άτομο
    Deluxe Δωμάτιο
    Έμεινε 2 βράδια τον Αύγουστος 2018
    Location is good if you want to live nearby alot of people”
    I went to a wrong time as they have renovation going on next door , so morning until afternoon was hell of noise , can't sleep , staffs knows and they apologize. is not the hotel's fault. Good location,.
    Η κριτική γράφτηκε στις 04 Σεπτεμβρίου 2018
    Dear RICHARD, We are truly pleased to read your candid review of your recent stay with us. It is always so delightful to know that our staff are able to make the stay of our guests pleasant and our location places you in the heart of Hanoi, where you can easily access to Hoan Kiem lake, attractions, shops, restaurants, etc. We are terribly sorry for all noise caused by next door construction. Kindly be noted that the construction is temporary and will complete soon. Your kind understanding and sympathy are highly appreciated. Thank you very much for kind support and amazing feedback. We all really hope to to have you with us at Hanoi Brilliant Hotel & Spa in the near future again! With best regards, Kim Nguyen Hotel Manager
    Απάντηση στις 05 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    7,6
    Πολύ καλό
    Yuen από Χονγκ Κονγκ
    Οικογένεια με μεγάλα παιδιά
    Οικογενειακή Σουίτα με θέα στην Πόλη και Μπαλκόνι
    Έμεινε 2 βράδια τον Αύγουστος 2018
    Hanoi family trip”
    The staff are excellent. They are very helpful., caring. The room is very spacious. Smell good. But the flushing and carpet of the corridor are not good enough. However, the staff had already made awareness of these and sincerely want to improve these items. So I highly recommend people cone try this hotel.
    Η κριτική γράφτηκε στις 01 Σεπτεμβρίου 2018
    Dear YUEN, Thank you so much for your wonderful review of your recent stay with us. We are so delighted to know that our staff have won your heart and trust thanks to their attentive service. We are also happy to hear you liked our spacious room with good scent. While pleased with your candid compliments, we are sorry for the flushing and carpet. We will plan to improve these items soon. Your kind understanding and sympathy are truly appreciated. And we would like to thank you sincerely for recommending Hanoi Brilliant Hotel & Spa to other travelers. We look forward to having another chance to welcome you back soon! With the best regards, Kim Nguyen Hotel Manager
    Απάντηση στις 05 Σεπτεμβρίου 2018
    Hanoi Brilliant Hotel and Spa
    10,0
    Άριστο
    Jeanne από Μαλαισία
    Γκρουπ
    Δωμάτια που Επικοινωνούν
    Έμεινε 2 βράδια τον Αύγουστος 2018
    Awesome stay”
    Centrally located Splendid staff that goes way beyond to help us clean room and bathroom
    Η κριτική γράφτηκε στις 10 Αυγούστου 2018
    Dear JEANNE, We are so happy to receive such a fantastic review of your recent stay with us. It is really delightful to know that you were thoroughly satisfied with our location, staff and cleanliness. It is always a pleasure for us if we make our guests feel welcomed and well cared. Thank you for staying with us and for all your wonderful comments, we truly hope you will visit us once again in the near future! With the best regards from Hanoi Brilliant Hotel & Spa, Kim Nguyen Hotel Manager
    Απάντηση στις 10 Αυγούστου 2018
    Hanoi Brilliant Hotel and Spa
    10,0
    Άριστο
    Tuan από Βιετνάμ
    Επαγγελματίας
    Deluxe Δωμάτιο
    Έμεινε 2 βράδια τον Αύγουστος 2018
    Άριστο”
    Need to improve water heating system. Water is not hot enough in early morning.
    Η κριτική γράφτηκε στις 06 Αυγούστου 2018
    Dear TUAN, Thank you kindly for sharing your most valued opinion on Hanoi Brilliant Hotel & Spa. Your feedback regarding the water heating system is therefore very much appreciated. We are sorry that due to high demands in early morning, water is not timely heated to serve guests. To be sure, we will find ways to increase the capacity of water system to supply sufficient hot water. Thank you for raising this issue to us and for the fact that despite it, you were so kind to give us ten point rating. We shall be delighted should you choose our property for your future trip to Hanoi. Kind Regards, Kim Nguyen Hotel Manager
    Απάντηση στις 08 Αυγούστου 2018
    Hanoi Brilliant Hotel and Spa
    12345
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