Hanoi Gratitude Hotel
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Superior - Υπνοδωμάτιο Hanoi Gratitude Hotel
Αίθουσα υποδοχής Hanoi Gratitude Hotel
Αίθουσα υποδοχής Hanoi Gratitude Hotel
ΔΕΙΤΕ 35 ΦΩΤΟΓΡΑΦΙΕΣ
Αφαιρέθηκε από τα Αγαπημένα
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8,8
Εξαιρετικό
18.2% αυτόν τον μήνα
/10
( 2307 κριτικές)Δείτε τι είπαν οι επισκέπτες
ΣΤΟΝ ΧΑΡΤΗ
8,8
Εξαιρετικό
Αξιολόγηση τοποθεσίας
Εξαιρετική τοποθεσία - Στο κέντρο της πόλης
Χώρος στάθμευσης
Διαθέσιμος
  • Καθεδρικός Ναός Αγίου Ιωσήφ (Nha Tho Lon)330 m
  • Φυλακή Hoa Lo430 m
  • Λίμνη Hoan Kiem630 m
  • Παλιά Συνοικία770 m
  • Μουσείο Καλών Τεχνών του Βιετνάμ950 m
  • Ναός της Λογοτεχνίας1,04 km
  • Μαυσωλείο Χο Τσι Μιν1,38 km
  • Παγόδα One Pillar1,5 km
  • Λίμνη West Lake2,5 km
  • Εθνολογικό Μουσείο Βιετνάμ5,08 km
  • Ξενοδοχείο 3-star
    Δωρεάν Wi-Fi
    2019

    Hanoi Gratitude Hotel

    106 Hang Bong, Hoan Kiem District, Hanoi, Βιετνάμ - ΣΤΟΝ ΧΑΡΤΗ

    Μην το χάσετε!

    5 ταξιδιώτες έκαναν κράτηση σήμερα.

    Φανταστικό πρωινό
    Θετικά σχόλια στο 93% των κριτικών
    Άριστη άνεση
    Αξιολόγηση 9,0 για άνεση και ποιότητα δωματίου
    Εξαιρετική εξυπηρέτηση
    Αξιολόγηση 8,6 για εξυπηρέτηση
    Εξαιρετική καθαριότητα
    Αξιολόγηση 8,4 για καθαριότητα
    • 780 μ. από τις δημόσιες συγκοινωνίες

    • Μεταφορά από/προς το αεροδρόμιο

    • Ανταλλαγή συναλλάγματος

    • Δωρεάν Wi-Fi σε όλα τα δωμάτια

    • πρωινό [δωρεάν]

    Φθηνότερο από το 97% όλων των καταλυμάτων μας στον προορισμό Hanoi τις τελευταίες 24 ώρεςΣε σύγκριση με 8.096 καταλύματα της Agoda σε Hanoi για διάφορες ημερομηνίες
    Σχέση ποιότητας-τιμής8,4
    Απόσταση από κέντρο0. Km
    Αξιολόγηση τοποθεσίας8,8
    Κοντινό αεροδρόμιοΑεροδρόμιο Gia Lam (VVGL)
    Απόσταση από αεροδρόμιο4,6 χλμ.

    Διαθέσιμα δωμάτια σε Hanoi Gratitude Hotel

    9,0
    Εξαιρετική
    Άνεση & ποιότητα δωματίου
    Deluxe
    Deluxe
    ...
    • Μέγεθος δωματίου: 23 μ²/248...
    • Μη καπνιζόντων
    • 1 υπέρδιπλο κρεβάτι
    Δείτε τιμές βάσει ημερομηνίας
    Σουίτα με Μπαλκόνι (3 Ενήλικες + 1 Παιδί) (Suite with Balcony (3 Adults + 1 Child))
    Σουίτα με Μπαλκόνι (3 Ενήλικες + 1 Παιδί) (Suite with Balcony (3 Adults + 1 Child))
    ...
    • Μέγεθος δωματίου: 35 μ²/377...
    • Μπαλκόνι/βεράντα
    • 2 υπέρδιπλα κρεβάτια
    Δείτε τιμές βάσει ημερομηνίας
    Σουίτα με Μπαλκόνι (Balcony Suite)
    Σουίτα με Μπαλκόνι (Balcony Suite)
    ...
    • Μέγεθος δωματίου: 42 μ²/452...
    • Θέα: Πόλη
    • 1 μονό κρεβάτι και 1 μεγάλο...
    Δείτε τιμές βάσει ημερομηνίας
    Family Room
    Family Room
    ...
    • Μέγεθος δωματίου: 25 μ²/269...
    • Ντους & Μπανιέρα
    • 1 μονό κρεβάτι και 1 διπλό ...
    Δείτε τιμές βάσει ημερομηνίας
    Οικογενειακή Σουίτα (Family Suite)
    Οικογενειακή Σουίτα (Family Suite)
    ...
    • Μέγεθος δωματίου: 35 μ²/377...
    • Μπαλκόνι/βεράντα
    • 2 υπέρδιπλα κρεβάτια
    Δείτε τιμές βάσει ημερομηνίας
    Σουίτα με Θέα στην Πόλη (Suite with City View)
    Σουίτα με Θέα στην Πόλη (Suite with City View)
    ...
    • Μέγεθος δωματίου: 25 μ²/269...
    • Ντους
    Δείτε τιμές βάσει ημερομηνίας
    Superior
    Superior
    ...
    • Μέγεθος δωματίου: 21 μ²/226...
    • Μη καπνιζόντων
    • 1 μεγάλο διπλό κρεβάτι
    Δείτε τιμές βάσει ημερομηνίας
    Suites
    Suites
    ...
    • Μέγεθος δωματίου: 35 μ²/377...
    • Θέα: Πόλη
    Δείτε τιμές βάσει ημερομηνίας
    Σουίτα με θέα στην Πόλη (Suite City View)
    Σουίτα με θέα στην Πόλη (Suite City View)
    ...
      Δείτε τιμές βάσει ημερομηνίας
      Room Assigned on Arrival
      Room Assigned on Arrival
      ...
      • Ιδιωτικό μπάνιο
      Δείτε τιμές βάσει ημερομηνίας
      Κατάταξη καταλύματος|Σύγκριση με 8.096 καταλύματα στον προορισμό Hanoi
      ΔΕΙΤΕ ΟΛΕΣ ΤΙΣ ΚΑΤΑΤΑΞΕΙΣ
      Βαθμολογία άνεσης δωματίου
      9.0/10
      Βαθμολογία τοποθεσίας
      8.8/10
      Βαθμολογία χαμηλότερης τιμής
      Μέγεθος δωματίου
      31 sqm.
      Καλύτερο από το
      99
      %
      των καταλυμάτων σε Hanoi
      Καλύτερο από το
      97
      %
      των καταλυμάτων σε Hanoi
      Καλύτερο από το
      97
      %
      των καταλυμάτων σε Hanoi
      Μεγαλύτερο από το
      97
      %
      των καταλυμάτων σε Hanoi
      Έως 30% έκπτωση με τις αποκλειστικές προσφορές της Agoda!

      Οι τιμές θα πέσουν μόλις συνδεθείτε!

      Συνδεθείτε τώρα
      Περισσότερες πληροφορίες για Hanoi Gratitude Hotel

      Περισσότερες πληροφορίες για Hanoi Gratitude Hotel

      Περιγραφή

      Λιγότερα

      Οι παροχές για τις οποίες μιλούν περισσότερο οι ταξιδιώτες

      Πρωινό
      Εμπεριέχεται σε 60 κριτικές
      Υπηρεσία καθαριότητας
      Εμπεριέχεται σε 28 κριτικές
      Ίντερνετ
      Εμπεριέχεται σε 11 κριτικές
      Φαγητό & εστιατόρια
      Εμπεριέχεται σε 4 κριτικές

      Χαρακτηριστικά

      Λιγότερα

      Αποστάσεις και απαραίτητες πληροφορίες

      Οι αποστάσεις που εμφανίζονται υπολογίζονται σε ευθεία γραμμή πάνω στον χάρτη. Οι πραγματικές αποστάσεις των διαδρομών μπορεί να διαφέρουν.
      Λιγότερα

      Φαγητό και εστιατόρια

      Τύπος πρωινού (κουζίνα)

      Ευρωπαϊκό

      Τι υπάρχει στην περιοχή

      Οι αποστάσεις που εμφανίζονται υπολογίζονται σε ευθεία γραμμή πάνω στον χάρτη. Οι πραγματικές αποστάσεις των διαδρομών μπορεί να διαφέρουν.
      Λιγότερα

      Πολιτική καταλύματος για τους επισκέπτες

      Λιγότερα

      Χρήσιμες πληροφορίες

      Λιγότερα

      Κριτικές για το Hanoi Gratitude Hotel από πραγματικούς επισκέπτες

      Συνολική αξιολόγηση
      8,8
      Εξαιρετικό
      Με βάση 2307 κριτικές
      9,2Εξυπηρέτηση
      9,1Τοποθεσία
      8,7Άνεση δωματίου και ποιότητα
      ΚΡΙΤΙΚΕΣ ΣΤΗΝ AGODA (745)ΚΡΙΤΙΚΕΣ ΣΤΗΝ BOOKING.COM (1562)
      Αξιολόγηση από την Agoda8,4
      /
      10
      Εξαιρετικό
      18.2% αυτόν τον μήνα
      Καθαριότητα8,4
      Παροχές6,9
      Τοποθεσία8,8
      Άνεση δωματίου και ποιότητα9,0
      Εξυπηρέτηση8,6
      Σχέση ποιότητας-τιμής8,4
      Υψηλότερη βαθμολογία από τον μέσο όρο στον προορισμό Hanoi
      Αξιολόγηση
      9+ Άριστο (263)
      8-9 Εξαιρετικό (131)
      7-8 Πολύ καλό (90)
      6-7 Καλό (37)
      <6 Κατώτερο των προσδοκιών (56)
      Εποχή
      Μάρ. - Μάιος (94)
      Ιούν. - Αύγ. (161)
      Σεπ. - Νοέ. (176)
      Δεκ. - Φεβ. (146)
      Όλοι οι τύποι ταξιδιωτών (745)
      Όλοι οι τύποι δωματίων
      Όλες οι γλώσσες

      Εμφάνιση κριτικών με αναφορά σε 

      Εμφανίζονται 577 σχόλια επαληθευμένων επισκεπτών
      12345
      8,0
      Εξαιρετικό
      Maria από Φιλιππίνες
      Ομάδα ταξιδιωτών
      Superior
      Έμεινε 4 βράδια - Ιούλιος 2019

      Delightful. Buffet breakfast was good!”

      Room was clean. Bed linens are white and clean. Bathroom clean with hot water. However this is no place to put the shampoo bath gel conditioner but on the floor. The staff were all courteous and helpful.

      Η κριτική γράφτηκε στις 20 Ιουλίου 2019

      Thank you for taking time to write a review about your recent stayed with us, glad that you had a good experience and we look forward to seeing you again in near future.

      Απάντηση στις 23 Ιουλίου 2019
      Hanoi Gratitude Hotel
      8,0
      Εξαιρετικό
      simone από Ιταλία
      Ζευγάρι
      Superior
      Έμεινε 3 βράδια - Ιούλιος 2019

      Happy customer”

      Good location for who wants to be near the old quarter and in a quiet place at the same time. Helpful staff

      Η κριτική γράφτηκε στις 21 Ιουλίου 2019

      Thank you for taking time to write a review about your recent stayed with us, glad that you had a good experience and we look forward to seeing you again in near future.

      Απάντηση στις 23 Ιουλίου 2019
      Hanoi Gratitude Hotel
      10,0
      Άριστο
      Shook από Μαλαισία
      Οικογένεια με μεγάλα παιδιά
      Οικογενειακή Σουίτα
      Έμεινε 4 βράδια - Ιούλιος 2019

      Remarkable stay”

      A good place to stay. Breakfast serving is delicious and remarkable either in terms of quality or quantity. Very near to the Hanoi train station. It will be my preferred place to stay whenever visit Hanoi. Good job provided by staff, keep it up.😆

      Η κριτική γράφτηκε στις 14 Ιουλίου 2019

      Thank you for taking time to write a review about your recent stayed with us, glad that you had a good experience and we look forward to seeing you again in near future.

      Απάντηση στις 16 Ιουλίου 2019
      Hanoi Gratitude Hotel
      6,0
      Tejas
      Ζευγάρι
      Deluxe
      Έμεινε ένα βράδυ τον Ιούλιος 2019

      Average”

      Bad bed and matters quality Outdated facilities Really old rooms and fittings Only upside was the room had a brand new air con Average breakfast Extremely outdated bathroom ,with a switch for hOt water.

      Η κριτική γράφτηκε στις 21 Ιουλίου 2019

      Thank you for taking time to write a review about your recent stayed with us, we will have a renovation for bathroom soon Thanks

      Απάντηση στις 23 Ιουλίου 2019
      Hanoi Gratitude Hotel
      8,4
      Εξαιρετικό
      Julia από Καναδάς
      Ζευγάρι
      Οικογενειακή Σουίτα
      Έμεινε 2 βράδια - Απρίλιος 2019

      Great location & staff, basic rooms”

      We stayed in two different rooms. First, a regular double which was quite small, and then a family suite, which was only a bit bigger. The location is great and the staff very kind and helpful, but the rooms were a bit basic compared to others in the area -- which is fine for the price and a quick stay, but not entirely suitable for a longer stay.

      Η κριτική γράφτηκε στις 26 Απριλίου 2019
      8,4
      Εξαιρετικό
      Levi από Ολλανδία
      Ζευγάρι
      Superior
      Έμεινε 2 βράδια - Ιούλιος 2016

      Nice Hotel”

      Rooms are clean, breakfast is good and the beds are very comfortable. Staff is friendly but trying too hard to sell their tours which is a bit annoying. Wifi was very bad in our room, but good in the lobby.

      Η κριτική γράφτηκε στις 18 Ιουλίου 2016
      9,7
      Άριστο
      Marcel από Καναδάς
      Ζευγάρι
      Superior
      Έμεινε 3 βράδια - Απρίλιος 2014

      Amazing 5 star customer service!”

      staff, location, amenities

      My personal best hotel experience ever thanks to amazing reception staff and management. Hotel has an excellent location for sightseeing in an old Hanoi part of the city. Extremely close to upscale restaurants and shopping. Room amenities are 4 star with large washroom with Jacuzzi style bathtub, room includes laptop computer. What made all the difference however and stay extremely enjoyable for my wife and I was extremely attentive reception staff who assisted us with every request (booking tickets to art venues, tours, motorcycle rental, train tickets, etc.). Amazing service and I would recommend this hotel to everyone!

      Η κριτική γράφτηκε στις 28 Απριλίου 2014
      10,0
      Άριστο
      Raja από Καναδάς
      Ένα άτομο
      Deluxe
      Έμεινε 7 βράδια - Φεβρουάριος 2014

      Excellent stay. extremely helpful staff, cleanroom”

      best staff i have ever seen, very clean room, comfortable stay

      I stayed for about 12 days. They made reservation for all my tours with pleasure. Reception and other staff were very nice. Room was large and very clean. No business centre but they did print, scan and courier my letters with smile. Breakfast was really nice. In my view, Agoda should award this hotel, it is so nice.

      Η κριτική γράφτηκε στις 04 Μαρτίου 2014
      9,3
      Άριστο
      Thomas από Ελβετία
      Ζευγάρι
      Deluxe
      Έμεινε ένα βράδυ τον Νοέμβριος 2013

      nice ** star hotel”

      location, staff, room

      very nice hotel, centrally located. It is surprising that such a nice hotel is only rates 2 stars. Breakfast is simple (a la carte) but very nice and included in the room price. Rooms are very confortable and staff is very attentive. In fact, we returned to the hotel after 2 days and check in was done in a few seconds.

      Η κριτική γράφτηκε στις 26 Νοεμβρίου 2013
      9,0
      Άριστο
      Thomas από Ελβετία
      Ζευγάρι
      Superior
      Έμεινε 2 βράδια - Νοέμβριος 2013

      Excellent ** star hotel”

      room, staff, location

      We arrived at the hotel at 4 am and we were immediately given the opportunity to check in. Very fast check in, nice breakfast and very helpfull staff. The hotel is centrally location and all major attention are just nearby.

      Η κριτική γράφτηκε στις 26 Νοεμβρίου 2013
      9,7
      Άριστο
      Julie από Νέα Ζηλανδία
      Ζευγάρι
      Deluxe
      Έμεινε 3 βράδια - Αύγουστος 2013

      Super attentive staff”

      Amazing staff, great location

      The hotel was basic, clean and comfortable and a perfect location to visit all the sights, there was also a laptop in our room for use. Not a buffet breakfast, but decent amount of food choice available. The best thing about this hotel was the staff. They could not do enough for us, always offering advice on where to go, what to do, how much things should cost etc. On our last day I paid for a late checkout as we were heading that night by overnight train to Sapa. When we checked out, the reception staff insisted the bell boy go with us - no charge. I said thank you no need we had checked where we should be going at the train station (which was about 10 min walk away). They insisted, so we accepted their help. Taxi arrived as soon as they picked up the phone to book one, and off we went. We were so very very grateful for this help, as it would not have been straightforward and i think there would have been a fair amount of stress involved had we done this ourselves. He dashed off to get our tickets (from voucher)somehow avoiding all the queues, and escorted us across many many train lines onto the platform to find our carriage, and waited with us until it was time for us to board. We tipped him of course for this amazing service. The hotel also advised that when we returned from Sapa that we could swing by there and have a shower and breakfast before our flight to Singapore. Unfortunately we could not take them up on this offer as the train was an hour late so we took taxi straight to airport. We will stay here again on our return trip next year.

      Η κριτική γράφτηκε στις 03 Σεπτεμβρίου 2013
      8,7
      Εξαιρετικό
      Larissa από Αυστραλία
      Οικογένεια με μικρά παιδιά
      Deluxe
      Έμεινε ένα βράδυ τον Ιούνιος 2013

      The staff went out of their way to help.”

      Friendly staff. Central location and value for money

      Staff were friendly and eager to assist use. They were happy to up grade our room when it was found that the AC was not working effiecently. They were happy to give advice on how to get to locations and suggest local restaurants to eat at.

      Η κριτική γράφτηκε στις 27 Αυγούστου 2013
      9,3
      Άριστο
      Karl από Καναδάς
      Ένα άτομο
      Deluxe
      Έμεινε ένα βράδυ τον Μάιος 2013

      A Quality Experience”

      Location, Comfort, Value

      I had a very comfortable and relaxing experience at Hanoi City Palace Hotel. The breakfast was nice and the staff helpful and friendly. Its central location made the major historical attractions of the Hoan Kiem/Ha Noi Cathedral district easily reached on foot. I recommend this hotel to people travelling to Han Noi.

      Η κριτική γράφτηκε στις 14 Μαΐου 2013
      8,3
      Εξαιρετικό
      JAMES από Αυστραλία
      Επαγγελματίας
      Deluxe
      Έμεινε 5 βράδια - Ιούλιος 2012

      Excellent flexible service with good quality rooms”

      Helpfulness and friendliness of the staff

      The staff were fantastic and allowed me to use a bathroom (free of charge) to freshen up whilst in transit back through Hanoi on my way home, several days after I had checked out. The rooms are good quality, clean, a decent size and suited my needs perfectly. My room was at the rear of the hotel with no view and little natural light but as I really only used for sleeping this was no big deal for me. Location is good too, only a 10 minute walk to the lake. I didn't eat at the restaurant so can't comment on this.

      Η κριτική γράφτηκε στις 13 Ιουλίου 2012
      8,3
      Εξαιρετικό
      Kung από Μαλαισία
      Ζευγάρι
      Deluxe
      Έμεινε 3 βράδια - Μάιος 2012

      Great hotel, excellent price, superb service”

      Good location and helpful staff

      Our rooms were spacious, and quiet away from the bustling streets of Hanoi. If I were to pick a fault, it would be that there are no local eateries close by. But within 15 minutes walking distance there would be quite a few places to choose from. Ask the friendly staff and they would sure provide you with instructions. Had a lovely trip and thanks to the staff again for helping us get tickets for attractions/tours.

      Η κριτική γράφτηκε στις 14 Μαΐου 2012
      9,7
      Άριστο
      John από Ηνωμένο Βασίλειο
      Ζευγάρι
      Οικογενειακή Σουίτα
      Έμεινε ένα βράδυ τον Μάρτιος 2012

      Elegant boutique hotel, centrally located”

      First class service with a smile

      This is one of the jewels of the Hanoi Elegance chain of hotels. We have previously stayed at two of its sister hotels and this one is just as good. The friendly and considerate service is outstanding; the rooms are comfortable and well equipped; the decor and ambience give one a feeling of being in the lap of luxury, and yet at a very economical price; the location is in the heart of Old Hanoi's shopping district and within easy reach of the Cathedral and Hoan Kiem Lake.

      Η κριτική γράφτηκε στις 23 Μαρτίου 2012
      8,7
      Εξαιρετικό
      Ray από Ηνωμένο Βασίλειο
      Επαγγελματίας
      Deluxe
      Έμεινε 3 βράδια - Σεπτέμβριος 2011

      well organised excellent staff”

      rooms with comfort and all amenities

      Excellent all round -good staff, facilities , good buffet breakfast, location good for embassies and hoan kiem lake. The manager bent over backwards to accomodate my demands . Wifi and computer in the bedrooms. The staff were very pleasant and helpful and always attentive.

      Η κριτική γράφτηκε στις 11 Σεπτεμβρίου 2011
      9,7
      Άριστο
      John από Ηνωμένο Βασίλειο
      Ένα άτομο
      Deluxe
      Έμεινε 5 βράδια - Ιούνιος 2011

      Lovely little hotel with incredibly friendly staff”

      Lovely and comfortable. Staff the best in any hotel i have ever stayed

      Hotel in the heart of busy Hanoi Street showed its french influence. Room was well furnished and very comfortable. Laptop provided in room together with free wifi access. The staff were amazing, incredibly friendly and helpful. Breakfast choice was excellent and perfectly served. i have no criticisms of this hotel and look forward to my next stay.

      Η κριτική γράφτηκε στις 18 Ιουλίου 2011
      9,0
      Άριστο
      per από Δανία
      Ζευγάρι
      Superior
      Έμεινε ένα βράδυ τον Μάιος 2011

      Super well managed hotel and 5 star service”

      Staffs attention to details, termostat controlled shower/tub mixer, room colors and design, high end laptop available in the room

      my 2nd stay in this hotel and again have to compliment the manager on how he train the staff. they all go out their way to give the best service. was upgraded from superior to de luxe room. when departing for the train station they even sent a staff along to help to change the ticket vouchers for the real train ticket. all staff speak very good english.

      Η κριτική γράφτηκε στις 16 Μαΐου 2011
      9,7
      Άριστο
      Lam από Μαλαισία
      Ζευγάρι
      Deluxe
      Έμεινε 4 βράδια - Μάρτιος 2011

      Small hotel with big service”

      great staff and great location

      we were made to fell welcome by the hotel manager once we step out of the car that was sent to pick us up at the airport.checking in was a breeze and the manager gave us a very useful briefing.also gave us great tips on the best places to have our meals.well worth the money we paid for our room.

      Η κριτική γράφτηκε στις 16 Μαρτίου 2011
      12345

      Κριτικές για το Hanoi Gratitude Hotel από πραγματικούς επισκέπτες

      Συνολική αξιολόγηση
      8,8
      Εξαιρετικό
      Με βάση 2307 κριτικές
      9,2Εξυπηρέτηση
      9,1Τοποθεσία
      8,7Άνεση δωματίου και ποιότητα
      ΚΡΙΤΙΚΕΣ ΣΤΗΝ AGODA (745)ΚΡΙΤΙΚΕΣ ΣΤΗΝ BOOKING.COM (1562)
      Αξιολόγηση από την Agoda8,4
      /
      10
      Εξαιρετικό
      18.2% αυτόν τον μήνα
      Καθαριότητα8,4
      Παροχές6,9
      Τοποθεσία8,8
      Άνεση δωματίου και ποιότητα9,0
      Εξυπηρέτηση8,6
      Σχέση ποιότητας-τιμής8,4
      Υψηλότερη βαθμολογία από τον μέσο όρο στον προορισμό Hanoi
      Αξιολόγηση
      9+ Άριστο (263)
      8-9 Εξαιρετικό (131)
      7-8 Πολύ καλό (90)
      6-7 Καλό (37)
      <6 Κατώτερο των προσδοκιών (56)
      Εποχή
      Μάρ. - Μάιος (94)
      Ιούν. - Αύγ. (161)
      Σεπ. - Νοέ. (176)
      Δεκ. - Φεβ. (146)
      Όλοι οι τύποι ταξιδιωτών (745)
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      Εμφάνιση κριτικών με αναφορά σε 

      Εμφανίζονται 577 σχόλια επαληθευμένων επισκεπτών
      12345
      8,0
      Εξαιρετικό
      Maria από Φιλιππίνες
      Ομάδα ταξιδιωτών
      Superior
      Έμεινε 4 βράδια - Ιούλιος 2019

      Delightful. Buffet breakfast was good!”

      Room was clean. Bed linens are white and clean. Bathroom clean with hot water. However this is no place to put the shampoo bath gel conditioner but on the floor. The staff were all courteous and helpful.

      Η κριτική γράφτηκε στις 20 Ιουλίου 2019

      Thank you for taking time to write a review about your recent stayed with us, glad that you had a good experience and we look forward to seeing you again in near future.

      Απάντηση στις 23 Ιουλίου 2019
      Hanoi Gratitude Hotel
      8,0
      Εξαιρετικό
      simone από Ιταλία
      Ζευγάρι
      Superior
      Έμεινε 3 βράδια - Ιούλιος 2019

      Happy customer”

      Good location for who wants to be near the old quarter and in a quiet place at the same time. Helpful staff

      Η κριτική γράφτηκε στις 21 Ιουλίου 2019

      Thank you for taking time to write a review about your recent stayed with us, glad that you had a good experience and we look forward to seeing you again in near future.

      Απάντηση στις 23 Ιουλίου 2019
      Hanoi Gratitude Hotel
      10,0
      Άριστο
      Shook από Μαλαισία
      Οικογένεια με μεγάλα παιδιά
      Οικογενειακή Σουίτα
      Έμεινε 4 βράδια - Ιούλιος 2019

      Remarkable stay”

      A good place to stay. Breakfast serving is delicious and remarkable either in terms of quality or quantity. Very near to the Hanoi train station. It will be my preferred place to stay whenever visit Hanoi. Good job provided by staff, keep it up.😆

      Η κριτική γράφτηκε στις 14 Ιουλίου 2019

      Thank you for taking time to write a review about your recent stayed with us, glad that you had a good experience and we look forward to seeing you again in near future.

      Απάντηση στις 16 Ιουλίου 2019
      Hanoi Gratitude Hotel
      6,0
      Tejas
      Ζευγάρι
      Deluxe
      Έμεινε ένα βράδυ τον Ιούλιος 2019

      Average”

      Bad bed and matters quality Outdated facilities Really old rooms and fittings Only upside was the room had a brand new air con Average breakfast Extremely outdated bathroom ,with a switch for hOt water.

      Η κριτική γράφτηκε στις 21 Ιουλίου 2019

      Thank you for taking time to write a review about your recent stayed with us, we will have a renovation for bathroom soon Thanks

      Απάντηση στις 23 Ιουλίου 2019
      Hanoi Gratitude Hotel
      8,4
      Εξαιρετικό
      Julia από Καναδάς
      Ζευγάρι
      Οικογενειακή Σουίτα
      Έμεινε 2 βράδια - Απρίλιος 2019

      Great location & staff, basic rooms”

      We stayed in two different rooms. First, a regular double which was quite small, and then a family suite, which was only a bit bigger. The location is great and the staff very kind and helpful, but the rooms were a bit basic compared to others in the area -- which is fine for the price and a quick stay, but not entirely suitable for a longer stay.

      Η κριτική γράφτηκε στις 26 Απριλίου 2019
      8,4
      Εξαιρετικό
      Levi από Ολλανδία
      Ζευγάρι
      Superior
      Έμεινε 2 βράδια - Ιούλιος 2016

      Nice Hotel”

      Rooms are clean, breakfast is good and the beds are very comfortable. Staff is friendly but trying too hard to sell their tours which is a bit annoying. Wifi was very bad in our room, but good in the lobby.

      Η κριτική γράφτηκε στις 18 Ιουλίου 2016
      9,7
      Άριστο
      Marcel από Καναδάς
      Ζευγάρι
      Superior
      Έμεινε 3 βράδια - Απρίλιος 2014

      Amazing 5 star customer service!”

      staff, location, amenities

      My personal best hotel experience ever thanks to amazing reception staff and management. Hotel has an excellent location for sightseeing in an old Hanoi part of the city. Extremely close to upscale restaurants and shopping. Room amenities are 4 star with large washroom with Jacuzzi style bathtub, room includes laptop computer. What made all the difference however and stay extremely enjoyable for my wife and I was extremely attentive reception staff who assisted us with every request (booking tickets to art venues, tours, motorcycle rental, train tickets, etc.). Amazing service and I would recommend this hotel to everyone!

      Η κριτική γράφτηκε στις 28 Απριλίου 2014
      10,0
      Άριστο
      Raja από Καναδάς
      Ένα άτομο
      Deluxe
      Έμεινε 7 βράδια - Φεβρουάριος 2014

      Excellent stay. extremely helpful staff, cleanroom”

      best staff i have ever seen, very clean room, comfortable stay

      I stayed for about 12 days. They made reservation for all my tours with pleasure. Reception and other staff were very nice. Room was large and very clean. No business centre but they did print, scan and courier my letters with smile. Breakfast was really nice. In my view, Agoda should award this hotel, it is so nice.

      Η κριτική γράφτηκε στις 04 Μαρτίου 2014
      9,3
      Άριστο
      Thomas από Ελβετία
      Ζευγάρι
      Deluxe
      Έμεινε ένα βράδυ τον Νοέμβριος 2013

      nice ** star hotel”

      location, staff, room

      very nice hotel, centrally located. It is surprising that such a nice hotel is only rates 2 stars. Breakfast is simple (a la carte) but very nice and included in the room price. Rooms are very confortable and staff is very attentive. In fact, we returned to the hotel after 2 days and check in was done in a few seconds.

      Η κριτική γράφτηκε στις 26 Νοεμβρίου 2013
      9,0
      Άριστο
      Thomas από Ελβετία
      Ζευγάρι
      Superior
      Έμεινε 2 βράδια - Νοέμβριος 2013

      Excellent ** star hotel”

      room, staff, location

      We arrived at the hotel at 4 am and we were immediately given the opportunity to check in. Very fast check in, nice breakfast and very helpfull staff. The hotel is centrally location and all major attention are just nearby.

      Η κριτική γράφτηκε στις 26 Νοεμβρίου 2013
      9,7
      Άριστο
      Julie από Νέα Ζηλανδία
      Ζευγάρι
      Deluxe
      Έμεινε 3 βράδια - Αύγουστος 2013

      Super attentive staff”

      Amazing staff, great location

      The hotel was basic, clean and comfortable and a perfect location to visit all the sights, there was also a laptop in our room for use. Not a buffet breakfast, but decent amount of food choice available. The best thing about this hotel was the staff. They could not do enough for us, always offering advice on where to go, what to do, how much things should cost etc. On our last day I paid for a late checkout as we were heading that night by overnight train to Sapa. When we checked out, the reception staff insisted the bell boy go with us - no charge. I said thank you no need we had checked where we should be going at the train station (which was about 10 min walk away). They insisted, so we accepted their help. Taxi arrived as soon as they picked up the phone to book one, and off we went. We were so very very grateful for this help, as it would not have been straightforward and i think there would have been a fair amount of stress involved had we done this ourselves. He dashed off to get our tickets (from voucher)somehow avoiding all the queues, and escorted us across many many train lines onto the platform to find our carriage, and waited with us until it was time for us to board. We tipped him of course for this amazing service. The hotel also advised that when we returned from Sapa that we could swing by there and have a shower and breakfast before our flight to Singapore. Unfortunately we could not take them up on this offer as the train was an hour late so we took taxi straight to airport. We will stay here again on our return trip next year.

      Η κριτική γράφτηκε στις 03 Σεπτεμβρίου 2013
      8,7
      Εξαιρετικό
      Larissa από Αυστραλία
      Οικογένεια με μικρά παιδιά
      Deluxe
      Έμεινε ένα βράδυ τον Ιούνιος 2013

      The staff went out of their way to help.”

      Friendly staff. Central location and value for money

      Staff were friendly and eager to assist use. They were happy to up grade our room when it was found that the AC was not working effiecently. They were happy to give advice on how to get to locations and suggest local restaurants to eat at.

      Η κριτική γράφτηκε στις 27 Αυγούστου 2013
      9,3
      Άριστο
      Karl από Καναδάς
      Ένα άτομο
      Deluxe
      Έμεινε ένα βράδυ τον Μάιος 2013

      A Quality Experience”

      Location, Comfort, Value

      I had a very comfortable and relaxing experience at Hanoi City Palace Hotel. The breakfast was nice and the staff helpful and friendly. Its central location made the major historical attractions of the Hoan Kiem/Ha Noi Cathedral district easily reached on foot. I recommend this hotel to people travelling to Han Noi.

      Η κριτική γράφτηκε στις 14 Μαΐου 2013
      8,3
      Εξαιρετικό
      JAMES από Αυστραλία
      Επαγγελματίας
      Deluxe
      Έμεινε 5 βράδια - Ιούλιος 2012

      Excellent flexible service with good quality rooms”

      Helpfulness and friendliness of the staff

      The staff were fantastic and allowed me to use a bathroom (free of charge) to freshen up whilst in transit back through Hanoi on my way home, several days after I had checked out. The rooms are good quality, clean, a decent size and suited my needs perfectly. My room was at the rear of the hotel with no view and little natural light but as I really only used for sleeping this was no big deal for me. Location is good too, only a 10 minute walk to the lake. I didn't eat at the restaurant so can't comment on this.

      Η κριτική γράφτηκε στις 13 Ιουλίου 2012
      8,3
      Εξαιρετικό
      Kung από Μαλαισία
      Ζευγάρι
      Deluxe
      Έμεινε 3 βράδια - Μάιος 2012

      Great hotel, excellent price, superb service”

      Good location and helpful staff

      Our rooms were spacious, and quiet away from the bustling streets of Hanoi. If I were to pick a fault, it would be that there are no local eateries close by. But within 15 minutes walking distance there would be quite a few places to choose from. Ask the friendly staff and they would sure provide you with instructions. Had a lovely trip and thanks to the staff again for helping us get tickets for attractions/tours.

      Η κριτική γράφτηκε στις 14 Μαΐου 2012
      9,7
      Άριστο
      John από Ηνωμένο Βασίλειο
      Ζευγάρι
      Οικογενειακή Σουίτα
      Έμεινε ένα βράδυ τον Μάρτιος 2012

      Elegant boutique hotel, centrally located”

      First class service with a smile

      This is one of the jewels of the Hanoi Elegance chain of hotels. We have previously stayed at two of its sister hotels and this one is just as good. The friendly and considerate service is outstanding; the rooms are comfortable and well equipped; the decor and ambience give one a feeling of being in the lap of luxury, and yet at a very economical price; the location is in the heart of Old Hanoi's shopping district and within easy reach of the Cathedral and Hoan Kiem Lake.

      Η κριτική γράφτηκε στις 23 Μαρτίου 2012
      8,7
      Εξαιρετικό
      Ray από Ηνωμένο Βασίλειο
      Επαγγελματίας
      Deluxe
      Έμεινε 3 βράδια - Σεπτέμβριος 2011

      well organised excellent staff”

      rooms with comfort and all amenities

      Excellent all round -good staff, facilities , good buffet breakfast, location good for embassies and hoan kiem lake. The manager bent over backwards to accomodate my demands . Wifi and computer in the bedrooms. The staff were very pleasant and helpful and always attentive.

      Η κριτική γράφτηκε στις 11 Σεπτεμβρίου 2011
      9,7
      Άριστο
      John από Ηνωμένο Βασίλειο
      Ένα άτομο
      Deluxe
      Έμεινε 5 βράδια - Ιούνιος 2011

      Lovely little hotel with incredibly friendly staff”

      Lovely and comfortable. Staff the best in any hotel i have ever stayed

      Hotel in the heart of busy Hanoi Street showed its french influence. Room was well furnished and very comfortable. Laptop provided in room together with free wifi access. The staff were amazing, incredibly friendly and helpful. Breakfast choice was excellent and perfectly served. i have no criticisms of this hotel and look forward to my next stay.

      Η κριτική γράφτηκε στις 18 Ιουλίου 2011
      9,0
      Άριστο
      per από Δανία
      Ζευγάρι
      Superior
      Έμεινε ένα βράδυ τον Μάιος 2011

      Super well managed hotel and 5 star service”

      Staffs attention to details, termostat controlled shower/tub mixer, room colors and design, high end laptop available in the room

      my 2nd stay in this hotel and again have to compliment the manager on how he train the staff. they all go out their way to give the best service. was upgraded from superior to de luxe room. when departing for the train station they even sent a staff along to help to change the ticket vouchers for the real train ticket. all staff speak very good english.

      Η κριτική γράφτηκε στις 16 Μαΐου 2011
      9,7
      Άριστο
      Lam από Μαλαισία
      Ζευγάρι
      Deluxe
      Έμεινε 4 βράδια - Μάρτιος 2011

      Small hotel with big service”

      great staff and great location

      we were made to fell welcome by the hotel manager once we step out of the car that was sent to pick us up at the airport.checking in was a breeze and the manager gave us a very useful briefing.also gave us great tips on the best places to have our meals.well worth the money we paid for our room.

      Η κριτική γράφτηκε στις 16 Μαρτίου 2011
      12345
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