My second stay in this hotel”

Friendly reception staff who were helpful (especially for the male night staff who remembered us from the previous time we stayed!) Nice hotel staff as well :) Room was nice and comfortable with some new features. However, sadly our toilet door could not be closed at all (it gets stuck halfway).

A perfectly adequare city centre base”

We were visiting family and friends in Haiphong and this was a good base. Adequate clean rooms, fresh breakfast and nice staff. TV and Internet worked fine. Good 3 star standard and nothing to complain about; I'll go again

Great location with good room standard”

Good valued business traveler hotel with a great location right in the center of Haiphong. Very good valued and tasty breakfast buffet with a good selection of Vietnamese style food. Although western food on offer is limited to toast and jam.

good location”

Good location

prime location”

i stayed in the Vip room, Hai Phong is not generally a tourist city, i would recommend anyone to book the larger rooms, the prices are very reasonable and the rooms are a great size. any hotel for that matter in Hai Phong would generally have small rooms, so spend a little extra and go VIP - comfort of the room is nice and staff are adequate, not extremely friendly, but they are not mean as well...just the culture i guess. pay for your room, don't expect smiles or friendly greetings, but you get what you pay for...a comfortable clean room

Our second stay here, as good as the first, great.”

The second stay here,everything was good and satisfactory,I have no hesitation to recommend this hotel,it is clean with good staff and reception, and you cannot get a better location, it is in the best part of Hai Phong, and central to everything.

i find my stay very nice and comfy.”

the experience was good considering i availed a discounted room. The room was always kept clean, orderly and smelling good. All my toiletries were constantly replenished. The food during breakfast has less variety but the taste was good. I love the baguette and strawberry jam. Staff were friendly though conversing in English i quite a task however they tried their best to cater for my needs. the hotel taxi was good, rates are ok and the driver is very courteous. the price of the beverages available in the room are cheaper compared to other hotels since they used local rates (vietnam dong). likewise price for additional services such as laundry are cheap. Nice view from my room and i find the hotel well secured.

My 4th time this year to this hotel”

I always go back at this hotel because of its price. Free wifi and free breakfast. Breakfast is just simple and probably the local likes it. It is better than no breakfast at all. One problem I did have was the aircon on the room needs cleaning and servicing. Almost no aircon at all if you dont use the provided electric fan due to the hot weather. Overall the hotel is okay and the staff are very helpful.

A superb hotel room in a fine city.”

haiphong is a lovely city and hoang hai hotel is a lovely place to stay. breakfast buffet offers many choices and plenty to eat, including eggs cooked to order and pho noodle soup. room was comfortable, with refrigerator, air con, cable tv, and a very nice bathroom with proper tub/shower. the wifi was off, frequently, unfortunately thanks to some repair work in the hotel. maybe not a future problem but definitely a problem for me on this stay. front desk staff was willing to answer questions, but not all that friendly. still, a very enjoyable visit.

Good hotel with decent service”

we stayed in the hotel during the last week of february, and the weather was cold and wet. we found the reception to be very good, and although their english was quite limited they were helpful and friendly. the rooms were good, but there was no heat. there were sufficient blankets, so it wasn't bad. the bathrooms had plenty of hot water plus a tub and shower curtain, which was a bonus. the breakfast was included and it was excellent. we were able to arrange travel to cat ba island through the hotel. althogh february isn't a great time to visit haiphong, we were very satisfied with our stay at the hotel.

The rooms were clean and the shower was hot. ”

Though Haiphong is not a real "tourist" attraction in January. We felt we were really in a more traditional part of Vietnam. We enjoyed our stay. Rooms were spacious. Very good buffet breakfast with a view... but chilly in january.

free and easy, safe trip, relax”

comfortable bed, clean room, easy access to airport about 15 minutes. Advise : only take taxi with metering charges from airport to hotel

very good”

Πολύ καλό”

I booked Hoang Hai hotel for 2 Germans and it seems that they had quite a satisfactory stay, except for some below points: - In the first week of their stay, their rooms have no windows and lie on 2nd and 3rd floors, therefore they seem to be quite dull. This problem was solved in the following week when I asked them for rooms with windows. Surprisingly, these rooms are quite more roomy and seems to have better-looking and newer facilities. - Receptionists are sometimes cranky. Still helpful though. My friends also said that the hotel offered quite delicious breakfast. The location is quite good, near center, but you should be aware that it lies on one-way street so it may take a detour if you need to go to other parts of the city by cars or scooters.

Nice Little Hotel”

Staff are friendly and especially if you can say some Vietnamese they get surprised ;) The room is very small, just a room to sleep and shower, but other than that, its an ok location, convenient for short stay.

Underwhelming ”

The smallest room was old and not well-maintained. Fairly basic hotel, not the most comfortable even at this price range. The slightly dingy toilets added to the staleness of the entire room. The receptionist showed us the larger rooms at the higher levels. They did look more acceptable, but we checked out and stayed at another hotel that we were more familiar with. Location was good though, so if you're considering this hotel, get the larger rooms.

Don't stay here !!!”

It's best if one avoids this hotel, the pictures are deceiving. In Reality the rooms are Dingy, there is an unpleasant smell which comes out of the drains in the bathroom and the bathrooms need to be refitted . They're old. But worse of all is that the reception staff have no interest whatsoever in assisting u with anything . This hotel is for locals only !

Give this one a miss”

Reception staff were rude and unhelpful when we arrived and this theme continued till we left so at least they were consistent. Awful room, breakfast wasn't worth getting out of bed for. We stayed one night waiting for the ferry out to Cat Ba. I am sure there are better places to stay in Haiphong.

Nothing special, but it was clean and quiet”

Breakfast is totally oriented to Vietnamese tastes. Get there early because breakfast gets cold & dried out. Shower is in a bathtub which is dangerously slippery. Haiphong is much easier to navigate than Hanoi, and a more pleasant city than I was expecting. The "big" shopping mall (Parkson Plaza) was disappointing.

Inconsistent service. Simple business hotel”

The hotel is nice, a simple business hotel with early breakfast buffet (which was very good). Only issue was that the service was inconsistent, room service phone number was never answered at all. We had help with our luggage the first time we arrived, but the second time the same person saw us and ignored us, leaving us to get our own luggage. On a street with plenty of food options so that was a bonus.