Melia Hanoi Hotel
Εικόνα HD
Deluxe  Melia Hanoi Hotel
Αίθουσα υποδοχής Melia Hanoi Hotel
Αίθουσα υποδοχής Melia Hanoi Hotel
ΔΕΙΤΕ 50 ΦΩΤΟΓΡΑΦΙΕΣ
Αφαιρέθηκε από τα Αγαπημένα
8,4
Εξαιρετικό
/10
( 2094 κριτικές)Δείτε τι είπαν οι επισκέπτες
ΣΤΟΝ ΧΑΡΤΗ
8,5
Εξαιρετικό
Αξιολόγηση τοποθεσίας
Εξαιρετική τοποθεσία - 280 μέτρα από το κέντρο της πόλης
Χώρος στάθμευσης
ΔΩΡΕΑΝ
  • Φυλακή Hoa Lo240 m
  • Καθεδρικός Ναός Αγίου Ιωσήφ (Nha Tho Lon)510 m
  • Λίμνη Hoan Kiem670 m
  • Παλιά Συνοικία1,24 km
  • Μουσείο Καλών Τεχνών του Βιετνάμ1,35 km
  • Ναός της Λογοτεχνίας1,36 km
  • Μαυσωλείο Χο Τσι Μιν1,92 km
  • Παγόδα One Pillar2 km
  • Λίμνη West Lake3,11 km
  • Εθνολογικό Μουσείο Βιετνάμ5,47 km
  • Ξενοδοχείο 5-star
    Δωρεάν Wi-Fi

    Melia Hanoi Hotel

    44B Ly Thuong Kiet Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Βιετνάμ, - ΣΤΟΝ ΧΑΡΤΗ
    Άριστη φήμη
    91% των χρηστών θα το πρότεινε σε έναν φίλο
    Εξαιρετική καθαριότητα
    Αξιολόγηση 8,7 για καθαριότητα
    Φανταστικό πρωινό
    Θετικά σχόλια στο 87% των κριτικών
    Εξαιρετικές παροχές στις εγκαταστάσεις
    Αξιολόγηση 8,6 για παροχές στις εγκαταστάσεις
    • 720 μ. από τις δημόσιες συγκοινωνίες

    • Μεταφορά από/προς το αεροδρόμιο

    • Ανταλλαγή συναλλάγματος

    • Δωρεάν Wi-Fi σε όλα τα δωμάτια

    • Υδρομασάζ

    Φθηνότερο από το 93% όλων των καταλυμάτων μας στον προορισμό Hanoi τις τελευταίες 24 ώρεςΣε σύγκριση με 8.119 καταλύματα της Agoda σε Hanoi για διάφορες ημερομηνίες
    Σχέση ποιότητας-τιμής8,1
    Απόσταση από κέντρο0.3 km
    Αξιολόγηση τοποθεσίας8,5
    Κοντινό αεροδρόμιοΑεροδρόμιο Gia Lam (VVGL)
    Απόσταση από αεροδρόμιο4,6 χλμ.

    Διαθέσιμα δωμάτια σε Melia Hanoi Hotel

    8,1
    Εξαιρετική
    Άνεση & ποιότητα δωματίου
    Level Σουίτα (The Level Suite)
    Level Σουίτα (The Level Suite)
    ...
    • Μέγεθος δωματίου: 68 μ²/732...
    • Θέα: Πόλη
    • 1 υπέρδιπλο κρεβάτι ή 2 μον...
    Δείτε τιμές βάσει ημερομηνίας
    The Level Premium Δωμάτιο (The Level Premium Room)
    The Level Premium Δωμάτιο (The Level Premium Room)
    ...
    • Μέγεθος δωματίου: 32 μ²/344...
    • Θέα: Πόλη
    • 1 υπέρδιπλο κρεβάτι ή 2 μον...
    Δείτε τιμές βάσει ημερομηνίας
    Grand Premium
    Grand Premium
    ...
    • Μέγεθος δωματίου: 68 μ²/732...
    • Θέα: Πόλη
    • 1 υπέρδιπλο κρεβάτι ή 2 μον...
    Δείτε τιμές βάσει ημερομηνίας
    Premium Δωμάτιο (Premium Room)
    Premium Δωμάτιο (Premium Room)
    ...
    • Μέγεθος δωματίου: 32 μ²/344...
    • Θέα: Πόλη
    • 1 υπέρδιπλο κρεβάτι ή 2 μον...
    Δείτε τιμές βάσει ημερομηνίας
    Deluxe
    Deluxe
    ...
    • Μέγεθος δωματίου: 32 μ²/344...
    • Θέα: Πόλη
    • 1 υπέρδιπλο κρεβάτι ή 2 μον...
    Δείτε τιμές βάσει ημερομηνίας
    DELUXE (ROH)
    DELUXE (ROH)
    ...
    • Ντους & Μπανιέρα
    Δείτε τιμές βάσει ημερομηνίας
    Run of House Δωμάτιο (Run of House)
    Run of House Δωμάτιο (Run of House)
    ...
    • Ιδιωτικό μπάνιο
    Δείτε τιμές βάσει ημερομηνίας
    Σουίτα (Suite)
    Σουίτα (Suite)
    ...
    • Ιδιωτικό μπάνιο
    Δείτε τιμές βάσει ημερομηνίας
    Habitacion Premium 3 Adults
    Habitacion Premium 3 Adults
    ...
      Δείτε τιμές βάσει ημερομηνίας
      Grand Premium 4 Adults
      Grand Premium 4 Adults
      ...
        Δείτε τιμές βάσει ημερομηνίας
        Κατάταξη καταλύματος|Σύγκριση με 8.119 καταλύματα στον προορισμό Hanoi
        ΔΕΙΤΕ ΟΛΕΣ ΤΙΣ ΚΑΤΑΤΑΞΕΙΣ
        Βαθμολογία άνεσης δωματίου
        8.1/10
        Βαθμολογία καθαριότητας
        8.7/10
        Βαθμολογία τοποθεσίας
        8.5/10
        Μέγεθος δωματίου
        26 sqm.
        Καλύτερο από το
        98
        %
        των καταλυμάτων σε Hanoi
        Καλύτερο από το
        97
        %
        των καταλυμάτων σε Hanoi
        Καλύτερο από το
        96
        %
        των καταλυμάτων σε Hanoi
        Μεγαλύτερο από το
        96
        %
        των καταλυμάτων σε Hanoi
        Έως 30% έκπτωση με τις αποκλειστικές προσφορές της Agoda!

        Οι τιμές θα πέσουν μόλις συνδεθείτε!

        Συνδεθείτε τώρα
        Περισσότερες πληροφορίες για Melia Hanoi Hotel

        Περισσότερες πληροφορίες για Melia Hanoi Hotel

        Περιγραφή

        Λιγότερα

        Οι παροχές για τις οποίες μιλούν περισσότερο οι ταξιδιώτες

        Πρωινό
        Εμπεριέχεται σε 88 κριτικές
        Ίντερνετ
        Εμπεριέχεται σε 47 κριτικές
        Υπηρεσία καθαριότητας
        Εμπεριέχεται σε 37 κριτικές
        Φαγητό & εστιατόρια
        Εμπεριέχεται σε 27 κριτικές

        Χαρακτηριστικά

        Λιγότερα

        Αποστάσεις και απαραίτητες πληροφορίες

        Οι αποστάσεις που εμφανίζονται υπολογίζονται σε ευθεία γραμμή πάνω στον χάρτη. Οι πραγματικές αποστάσεις των διαδρομών μπορεί να διαφέρουν.
        Λιγότερα

        Φαγητό και εστιατόρια

        Τύπος πρωινού (κουζίνα)

        Αμερικάνικη
        Ασιατική
        Ευρωπαϊκό

        Τα εστιατόρια του καταλύματος

        El Patio
        Κουζίνα:Αμερικάνικη, Ασιατική, Ιαπωνική
        Μενού:Μπουφές, Α λα καρτ

        Τι υπάρχει στην περιοχή

        Οι αποστάσεις που εμφανίζονται υπολογίζονται σε ευθεία γραμμή πάνω στον χάρτη. Οι πραγματικές αποστάσεις των διαδρομών μπορεί να διαφέρουν.
        Λιγότερα

        Πολιτική καταλύματος για τους επισκέπτες

        Λιγότερα

        Χρήσιμες πληροφορίες

        Λιγότερα

        Κριτικές για το Melia Hanoi Hotel από πραγματικούς επισκέπτες

        Συνολική αξιολόγηση
        8,4
        Εξαιρετικό
        Με βάση 2094 κριτικές
        8,8Καθαριότητα
        8,7Παροχές
        8,6Τοποθεσία
        ΚΡΙΤΙΚΕΣ ΣΤΗΝ AGODA (1532)ΚΡΙΤΙΚΕΣ ΣΤΗΝ BOOKING.COM (562)
        Αξιολόγηση από την Agoda8,3
        /
        10
        Καθαριότητα8,7
        Παροχές8,6
        Τοποθεσία8,5
        Άνεση δωματίου και ποιότητα8,1
        Εξυπηρέτηση8,4
        Σχέση ποιότητας-τιμής8,1
        Υψηλότερη βαθμολογία από τον μέσο όρο στον προορισμό Hanoi
        Αξιολόγηση
        9+ Άριστο (291)
        8-9 Εξαιρετικό (218)
        7-8 Πολύ καλό (278)
        6-7 Καλό (107)
        <6 Κατώτερο των προσδοκιών (108)
        Εποχή
        Μάρ. - Μάιος (233)
        Ιούν. - Αύγ. (257)
        Σεπ. - Νοέ. (242)
        Δεκ. - Φεβ. (270)
        Όλοι οι τύποι ταξιδιωτών (1532)
        Όλοι οι τύποι δωματίων
        Όλες οι γλώσσες

        Εμφάνιση κριτικών με αναφορά σε 

        Εμφανίζονται 1002 σχόλια επαληθευμένων επισκεπτών
        12345
        10,0
        Άριστο
        Karen από Αυστραλία
        Ζευγάρι
        Deluxe
        Έμεινε ένα βράδυ τον Μάιος 2019

        Nice Stay ”

        We stayed in a Melia in Paris and were very impressed so we thought we would try the one in Hanoi and we are glad we did Room was well appointed, clean and well maintained Executive lounge great value for money (unlimited alcohol wine beer spirits) Gym well appointed equipment on the old side though. Spa was good based on my husbands feedback.

        Η κριτική γράφτηκε στις 29 Μαΐου 2019

        Dear Karen, Greetings from Melia Hanoi! Thank you very much for choosing us and sharing your experience. We are glad to know that you had a wonderful stay. Guest satisfaction is our top priority, and we strive to make each and every guest feel comfortable while staying with us. Your kind words are very much appreciated and are truly an encouragement for our whole team. Once again, our most sincere thanks for your feedback. We hope to welcome you back soon. Warm regards, Doan Hong Ngoc Dung Director of Guest Experience

        Απάντηση στις 29 Μαΐου 2019
        Melia Hanoi Hotel
        8,8
        Εξαιρετικό
        Kimly από Καμπότζη
        Ζευγάρι
        Grand Premium
        Έμεινε ένα βράδυ τον Απρίλιος 2019

        Breath of fresh air”

        We came here after being dissatisfied with the Sofitel metropole. The rooms here were super large compared To Sofitel. Facilities were much better, room much cleaner. Bathroom much bigger and better equipped. And to top it off, half the price. Stay here, it’s much bigger, better, spacious, rooms are much more modern. Great stay

        Η κριτική γράφτηκε στις 03 Μαΐου 2019

        Dear valued guest, We would like to thank you for review us on Agoda. It is a pleasure to read you enjoyed your stay with us. At the Melia Hanoi, guest satisfaction is our ultimate goal. Once again, our most sincere thanks for such a great feedback. We look forward to welcoming you back soon. Best regards, Guest Experience Team

        Απάντηση στις 03 Μαΐου 2019
        Melia Hanoi Hotel
        6,8
        Καλό
        sharanjit από Μαλαισία
        Επαγγελματίας
        Deluxe
        Έμεινε ένα βράδυ τον Ιούλιος 2019

        Staff do not ollow instruction”

        all details of payment was given to hotel to charge for the room and meals. They requested for many documents which is fine but when I check in it seems the meals I need to pay even though they were informed to charge the travel agent credit card. Explained to them but end up paying using my personal credit card. Disappointed

        Η κριτική γράφτηκε στις 11 Ιουλίου 2019

        Dear sharanjit, Greetings from Melia Hanoi! Thank you very much for choosing our hotel! We always strive to provide the best service to our guests and we fell short of our goal this time. We are very sorry for the inconveniences for the billing. Your opinion is very important for us and you have our commitment that all of your comments will be used to improve our services. Actions have been taken to fix the issue and to avoid a similar situation to happen in the future. We truly look forward to welcoming you back to our hotel. In the meantime, please feel free to contact me if you need any further information or assistance. Thank you & Best regards, Doan Hong Ngoc Dung Director of Guest Experience

        Απάντηση στις 12 Ιουλίου 2019
        Melia Hanoi Hotel
        9,6
        Άριστο
        Thu από Βιετνάμ
        Ζευγάρι
        Grand Premium
        Έμεινε ένα βράδυ τον Απρίλιος 2019

        Incredible! We are very satisfied!”

        I have known Melia hotel for long but my spouse has never experienced this so I wanted him to try and he is very very happy with everything here. We had a suite and Its worth the money, everything is perfect!

        Η κριτική γράφτηκε στις 19 Απριλίου 2019

        Dear valued guest, We would like to thank you for review us on Agoda. It is a pleasure to read you enjoyed your stay with us. At the Melia Hanoi, guest satisfaction is our ultimate goal. Once again, our most sincere thanks for such a great feedback. We look forward to welcoming you back soon. Best regards, Guest Experience Team

        Απάντηση στις 01 Μαΐου 2019
        Melia Hanoi Hotel
        10,0
        Άριστο
        NGUYEN από Βιετνάμ
        Επαγγελματίας
        Deluxe
        Έμεινε 2 βράδια - Μάιος 2019

        good”

        good

        Η κριτική γράφτηκε στις 08 Ιουνίου 2019

        Chào anh/chị NGUYEN, Cảm ơn anh/chị đã lựa chọn khách sạn Melia là nơi lưu trú tại Hà Nội! Chúng tôi rất vui mừng khi được biết anh/chị đã có một kì nghỉ tuyệt vời. Tại Melia Hanoi, chúng tôi luôn cố gắng mang lại những trải nghiệm tốt đẹp nhất cho khách hàng của mình. Đánh giá tích cực cùa anh/chị sẽ là nguồn động viên tinh thần lớn lao, giúp cho toàn bộ nhân viên hoàn thành tốt hơn nữa công việc được giao. Một lần nữa, chân thành cảm ơn anh/chị đã tin tưởng Melia Hanoi. Chúng tôi hy vọng sẽ có cơ hội được chào đón anh/chị trở lại trong những dịp tiếp theo. Trân trọng, Đoàn Hồng Ngọc Dung Director of Guest Experience

        Απάντηση στις 29 Ιουλίου 2019
        Melia Hanoi Hotel
        9,6
        Άριστο
        NORIHITO από Ιαπωνία
        Επαγγελματίας
        Premium Δωμάτιο
        Έμεινε ένα βράδυ τον Μάιος 2019

        All good as 5 star hotel”

        The room was clean, breakfast had so many choices. Welcome chocolate and fruits are good point.

        Η κριτική γράφτηκε στις 23 Μαΐου 2019

        Dear Nirihito, Warm greetings from Melia Hanoi! Thank you very much for staying with us and sharing your experience. We are glad to learn that your recent stay was satisfying. Guest satisfaction is our top priority and having achieved it is the true source of motivation for the entire team to continue their hard work daily. We look forward to welcoming you back to our hotel in the future. Warm regards, Doan Hong Ngoc Dung Director of Guest Experience

        Απάντηση στις 23 Μαΐου 2019
        Melia Hanoi Hotel
        10,0
        Άριστο
        NGUYEN
        Ζευγάρι
        Premium Δωμάτιο
        Έμεινε ένα βράδυ τον Μάιος 2019

        LE TAN AN NOI CHO CAN THAN”

        LE TAN AN NOI CHO CAN THAN

        Η κριτική γράφτηκε στις 23 Μαΐου 2019

        Chào anh/chị NGUYEN, Cảm ơn anh/chị đã lựa chọn khách sạn Melia Hanoi và chia sẻ trải nghiệm tại khách sạn. Chúng tôi xin gửi tới anh/chị lời xin lỗi chân thành nếu nhân viên lễ tân của chúng tôi có thái độ chưa làm anh chị hài lòng. Nếu có thể, chúng tôi sẽ rất cảm kích nếu anh/chị chia sẻ thêm chi tiết trải nghiệm của mình để có thể có những hướng giải quyết/khắc phục kịp thời. Một lần nữa, rất tiếc về trải nghiệm của anh/chị. Hy vọng được đón tiếp anh chị một ngày không xa tại khách sạn Melia Hanoi. Trân trọng, Đoàn Hồng Ngọc Dung Director of Guest Experience

        Απάντηση στις 23 Μαΐου 2019
        Melia Hanoi Hotel
        10,0
        Άριστο
        chih από Ταϊβάν
        Επαγγελματίας
        Premium Δωμάτιο
        Έμεινε 3 βράδια - Μάιος 2019

        Άριστο”

        good location good service good breakfast ... everything's good except kinda annoying entering the hotel when there were politician events which security screening and line up were required.

        Η κριτική γράφτηκε στις 13 Μαΐου 2019

        Dear chih, Thank you for choosing us while visiting Hanoi and taking time to share your experience with us. We are glad to learn that your experience with us was good. And please accept our apologies for your inconveniences when our security measure was heightened due to the requirement from the government. We look forward to welcoming you back to the hotel in the future. Warm regards, Doan Hong Ngoc Dung Director of Guest Experience

        Απάντηση στις 14 Μαΐου 2019
        Melia Hanoi Hotel
        8,8
        Εξαιρετικό
        Trần από Βιετνάμ
        Ένα άτομο
        Deluxe
        Έμεινε 2 βράδια - Ιούλιος 2018

        about FO standard”

        i stayed in room 1507 from 26-28/07. i was experienced a beautiful room, nice food, nice staffs in fine dinning restaurant & house keeper, charming lady in FO department for Check in...all things can not complaint by anyway. However, all my good feeling about your hotel was destroyed after check out. i checked out around 7:40 a.m in the morning. At that moment the lobby was not to many people, a bell man guided me to front desk for check out . All receptionists was busy except a man in suite, he worked alone with his computer. Maybe he is duty manager, he look at me such as "look at in the air" without any greeting. He should double check how 5 star standard in communication for check-in. This time i forgive him if it happens again, i will write down his name in trip-advisers. He passed my room key for a girl next him and asked for an assistant even she was busy with a Caucasian man so she has to serve 2 guests at one time. Its definitely unprofessional skill.

        Η κριτική γράφτηκε στις 29 Ιουλίου 2018

        Dear Tran, First of all, I would like to thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to give us a feedback. I am very sorry to read that you were not satisfied with the attitude of Front Office staff upon check-out. This is absolutely not the standard that our associates have been trained and requested to provide to our valued customers. Actions have been taken to fix the issue and we would like to be sure with you that this will not happen again in the future. Please accept our apologies for the inconvenience caused. Once again, many thanks for your feedback. We look forward to having another opportunity to welcome you back in Melia Hanoi soon. Best regards, Nguyen Thanh Binh Guest Experience Manager

        Απάντηση στις 01 Αυγούστου 2018
        Melia Hanoi Hotel
        9,6
        Άριστο
        Chris από Αυστραλία
        Επαγγελματίας
        Deluxe
        Έμεινε 2 βράδια - Ιούνιος 2018

        Nice Sleep”

        Clean comfortable well appointed rooms. Nice and quiet as Hanoi is quite noisy. Only complaint would be that the temperature of the sauna is too low even after 2 requests it seems that this is their policy. Coldest sauna in south east asia ! However, hotel is great over all and I'll be back :)

        Η κριτική γράφτηκε στις 02 Ιουλίου 2018

        Dear Chris, Thank you very much for having chosen Melia Hanoi for your recent stay. It was a great pleasure to have you with us. We are delighted to know that you had a pleasant stay with us. About your comment in regards to the low temperature in the sauna room, I have forwarded your feedback to our Engineering Department and they are now fixing the issue. Please accept our apologies for the inconvenience caused. Once again, many thanks for your comments. We look forward to welcoming you in Melia Hanoi soon. Warm regards, Nguyen Thanh Binh Guest Experience Manager

        Απάντηση στις 03 Ιουλίου 2018
        Melia Hanoi Hotel
        9,2
        Άριστο
        Guan από Μαλαισία
        Ένα άτομο
        Deluxe
        Έμεινε 3 βράδια - Ιούνιος 2018

        Central location ”

        Been travelling many trips to Hanoi and this hotel is still one of the best. Just one point to note that pub’s noises at 3rd floor still can heard during midnight if you were allocated at lower floor like me this time at 6th floor. Please request for higher one if you don’t wish to be disturbed.

        Η κριτική γράφτηκε στις 22 Ιουνίου 2018

        Dear Guan, Thank you very much for choosing Melia Hanoi and for your nice review. We are delighted to hear that you had an great stay with us. Regarding the noise at the 3rd floor, your comments have been shared with the Club Manager. We will follow-up with him to avoid a similar situation to happen in the future; our apologies for it. We hope to welcoming you back in Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Team

        Απάντηση στις 25 Ιουνίου 2018
        Melia Hanoi Hotel
        8,4
        Εξαιρετικό
        BOON από Μαλαισία
        Ζευγάρι
        Grand Premium
        Έμεινε ένα βράδυ τον Δεκέμβριος 2017

        WONDERFUL ROOM”

        Its too wise to celebrate our new year in Melia Hanoi. We got upgraded to Melia Level Suite, and the room is wonderful, the celebration cake from the hotel is so yummy and fresh. Not to say the bed, we had good sleep and fully recharged on our first day of 2018. The bathtub and the complimentary lemongrass bath salt, such luxurious and relaxing bath. The hairdryers are powerful, so lady u need not to bring additional hair dryers anymore. And the hair shampoo and conditioners provided are at good quality, good hairs day. We enjoyed the view of Hanoi, especially at night, overlooked Old Quarter, and lake at far distance. Its good enough for us , as we still can stay away from loud music party but at the same can share the vibrant countown night and some fireworks. Fireworks 2018 in Hanoi town is limited thou. For breakfast selection, is wide variety, in term of taste, is just ordinary. Not too good or not too bad. Overall, we really had wonderful stay in Melia Hanoi!

        Η κριτική γράφτηκε στις 03 Ιανουαρίου 2018
        10,0
        Άριστο
        Yaoying από Σιγκαπούρη
        Επαγγελματίας
        Deluxe
        Έμεινε ένα βράδυ τον Νοέμβριος 2017

        It's really that good!”

        Country leaders from around the world, like PM Lee Hsien Loong from Singapore, Hilary Clinton from the USA, and many others, have put up at this hotel. Although it can be annoying that the staff kept on speaking to me in Japanese even though I told countless times I'm not ... But then again, Hanoi is pretty much an expat city with a lot of Japanese. There are usually full by the way ...

        Η κριτική γράφτηκε στις 28 Νοεμβρίου 2017
        10,0
        Άριστο
        Maricar από Φιλιππίνες
        Ένα άτομο
        Deluxe
        Έμεινε 3 βράδια - Δεκέμβριος 2016

        Great Choice”

        I spent 3 nights here through Agoda. I'm supposed to check out at 12nn but my flight is still in the late evening so since I really enjoyed my stay, I paid for half the rate to do late check-out. I am supposed to check out by 6pm but the hotel allowed to me to check out at 8pm. couldn't be more grateful. The bed is so soft, perfect for a day of walking. Walking distance from the lake (and I'm the kind of person who hates walking but I managed to walk most times). I will definitely stay here again. Worth every penny.

        Η κριτική γράφτηκε στις 03 Ιανουαρίου 2017
        8,8
        Εξαιρετικό
        Steven από Ταϊβάν
        Επαγγελματίας
        Deluxe
        Έμεινε 7 βράδια - Αύγουστος 2016

        Excellent service”

        The hotel is well located and staffs are very friendly and helpful at all time. Overall I am pretty satisfy with my stay in Melia, however, a little disappointed with the restaurant, just not up to my taste. I think the food from room service is much better even tho they are from the same kitchen.

        Η κριτική γράφτηκε στις 31 Αυγούστου 2016
        8,0
        Εξαιρετικό
        Frank από Γερμανία
        Επαγγελματίας
        Deluxe
        Έμεινε 2 βράδια - Ιούνιος 2016

        Good value for money”

        Rooms are nice, but the odor inside the room when I opened the door was a bit disappointing after u go through the nice smelling floors. Very friendly stuff everywhere. Breakfest buffet doesnt left anything open. The dinner buffet incl.free flow of wine is amazing and you wish your stomach would be bigger to taste all dishes. Located near old town and the lake and near shopping destinations. I definitly will stay there again, even its not really a 5 star hotel. Wellness area need some upgrade.

        Η κριτική γράφτηκε στις 10 Ιουνίου 2016
        9,2
        Άριστο
        PANKAJ από Ινδία
        Επαγγελματίας
        Deluxe
        Έμεινε 2 βράδια - Απρίλιος 2016

        Nice hotel at a good price”

        Everything about this hotel is good, rooms are good sized with all amenities, excellent staffs, very welcoming and positive approach by all staffs, good location, just walking distance from old quarters and many of the Hanoi's tourist attractions. Overall, very good choice at a reasonable price. Only disappointment were the lifts, not sure why and how they ended up with those small and ordinary lifts inside such a beautiful hotel. With 4-5 people, its already full and if you have luggage, then you don't have space to join other people in lift.

        Η κριτική γράφτηκε στις 30 Απριλίου 2016
        9,7
        Άριστο
        Seow από Σιγκαπούρη
        Επαγγελματίας
        Deluxe
        Έμεινε ένα βράδυ τον Νοέμβριος 2015

        Nice as always”

        Staff, comfort, room

        It has been a while since I last stayed here and it was a pleasant surprise when I saw that the rooms had been renovated. Looks very nice now. I got a free upgrade to the suite and it's a really nice gesture. I enjoyed my stay here, as always.

        Η κριτική γράφτηκε στις 25 Νοεμβρίου 2015
        9,0
        Άριστο
        Yukifumi από Ιαπωνία
        Ζευγάρι
        Deluxe
        Έμεινε 6 βράδια - Δεκέμβριος 2014

        Nice hotel for reluxing”

        Clean and wide room, good location, kind staffs

        No special events or additional fees during new year holidays. We can enjoy quiet time for the end of the last year and the beginning of new year. Location is perfect and many entertainments are within the walking distance. The staffs (incl. one Japanese staff) are very kind and have sufficient knowledge about Hanoi city. Room is wide and perfectly clean with wide bath room with big bath tab. Responses of the staffs for minor claims are very quick and appropriate. Definitely we will select this hotel for our next visit to Hanoi.

        Η κριτική γράφτηκε στις 25 Ιανουαρίου 2015
        8,0
        Εξαιρετικό
        Michael από Ηνωμένο Βασίλειο
        Επαγγελματίας
        Level Σουίτα
        Έμεινε 2 βράδια - Σεπτέμβριος 2014

        Good location”

        Remains a good location and host to most events in Hanoi

        The hotel is being refurbished but they are keeping disruption to a minimum. Staff were very good and continue to improve. The food is okay but not great - it seems to have no taste. Overall the hotel is fine and I am sure I will stay again

        Η κριτική γράφτηκε στις 15 Οκτωβρίου 2014
        12345
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        Melia Hanoi Hotel
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