Ming Garden Hotel & Residences

Lorong Ming Garden, Jalan Costal, Σέντραλ Μπίζνες Ντίστρικτ, Kota Kinabalu, Μαλαισία, 198, 88000
Ming Garden Hotel & Residences
Εικόνα HD
Superior - Κρεβάτι Ming Garden Hotel & Residences
Εγκαταστάσεις ψυχαγωγίας Ming Garden Hotel & Residences
Αίθουσα υποδοχής Ming Garden Hotel & Residences
ΔΕΙΤΕ 52 ΦΩΤΟΓΡΑΦΙΕΣ
Αφαιρέθηκε από τα Αγαπημένα
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7,7
Πολύ καλό
12.9% αυτόν τον μήνα
/10
( 6903 κριτικές)Δείτε τι είπαν οι επισκέπτες
ΣΤΟΝ ΧΑΡΤΗ
7,3
Πολύ καλό
Αξιολόγηση τοποθεσίας
Πολύ καλή τοποθεσία - 10 μέτρα από το κέντρο της πόλης
Δημοφιλής γειτονιά
Χώρος στάθμευσης
ΔΩΡΕΑΝ
  • Νυχτερινή Αγορά1,14 km
  • Κρατικό Μουσείο Sabah1,15 km
  • Πύργος του Ρολογιού Atkinson1,56 km
  • Κυριακάτικη Αγορά Οδού Gaya1,58 km
  • Τέμενος Πόλης Kota Kinabalu1,84 km
  • Παραλία Tanjung Aru3,66 km
  • Jesselton Point6,35 km
  • Νήσος Manukan7,02 km
  • Θαλάσσιο Πάρκο Tunku Abdul Rahman7,75 km
  • Πολιτιστικό Χωριό Mari Mari14,76 km
  • Βασικά στοιχεία και αξιολογήσεις

    Ξενοδοχείο 4-star
    Δωρεάν Wi-Fi
    2019

    Μην το χάσετε!

    14 ταξιδιώτες κοιτάζουν τώρα αυτό το κατάλυμα | 22 ταξιδιώτες έκαναν κράτηση σήμερα.

    Άριστη φήμη
    85% των χρηστών θα το πρότεινε σε έναν φίλο
    Πολύ καλή καθαριότητα
    Αξιολόγηση 7,9 για καθαριότητα
    Πολύ καλή άνεση
    Αξιολόγηση 7,9 για άνεση και ποιότητα δωματίου
    Πολύ καλή εξυπηρέτηση
    Αξιολόγηση 7,8 για εξυπηρέτηση
    • 250 μ. από τις δημόσιες συγκοινωνίες

    • Μεταφορά από/προς το αεροδρόμιο

    • Ανταλλαγή συναλλάγματος

    • Βρίσκεται στην καρδιά του προορισμού Kota Kinabalu

    • Δωρεάν Wi-Fi σε όλα τα δωμάτια

    Φθηνότερο από το 93% όλων των καταλυμάτων μας στον προορισμό Kota Kinabalu τις τελευταίες 24 ώρεςΣε σύγκριση με 2.661 καταλύματα της Agoda σε Kota Kinabalu για διάφορες ημερομηνίες
    Σχέση ποιότητας-τιμής7,7
    Απόσταση από κέντρο0.5 KM
    Αξιολόγηση τοποθεσίας7,3
    Κοντινό αεροδρόμιοΔιεθνές Αεροδρόμιο Κότα Κιναμπαλού (BKI)
    Απόσταση από αεροδρόμιο3,7 χλμ.

    Διαθέσιμα δωμάτια σε Ming Garden Hotel & Residences

    7,9
    Πολύ καλό
    Άνεση & ποιότητα δωματίου
    Σουίτα 2 Υπνοδωματίων (2 Bedroom Suite)
    Σουίτα 2 Υπνοδωματίων (2 Bedroom Suite)
    ...
    • Μέγεθος δωματίου: 74 μ²/797...
    • Θέα: Πόλη
    • 1 μονό κρεβάτι και 1 διπλό ...
    Δείτε τιμές βάσει ημερομηνίας
    1 Bedroom Deluxe Residence
    1 Bedroom Deluxe Residence
    ...
    • Μέγεθος δωματίου: 44 μ²/474...
    • Θέα: Ποτάμι
    • 2 μονά κρεβάτια ή 1 διπλό κ...
    Δείτε τιμές βάσει ημερομηνίας
    Premier Μονάδα (Premier)
    Premier Μονάδα (Premier)
    ...
    • Μέγεθος δωματίου: 29 μ²/312...
    • Θέα: Πόλη
    • 2 μονά κρεβάτια ή 1 διπλό κ...
    Δείτε τιμές βάσει ημερομηνίας
    Deluxe
    Deluxe
    ...
    • Μέγεθος δωματίου: 26 μ²/280...
    • Θέα: Πόλη
    • 2 μονά κρεβάτια ή 1 διπλό κ...
    Δείτε τιμές βάσει ημερομηνίας
    Superior
    Superior
    ...
    • Μέγεθος δωματίου: 26 μ²/280...
    • Θέα: Πόλη
    • 2 μονά κρεβάτια ή 1 διπλό κ...
    Δείτε τιμές βάσει ημερομηνίας
    Executive Σουίτα (Executive Suite)
    Executive Σουίτα (Executive Suite)
    ...
    • Μέγεθος δωματίου: 66 μ²/710...
    • Ντους & Μπανιέρα
    • 1 υπέρδιπλο κρεβάτι
    Δείτε τιμές βάσει ημερομηνίας
    Superior Μονάδα 1 Υπνοδωματίου (1 Bedroom Superior)
    Superior Μονάδα 1 Υπνοδωματίου (1 Bedroom Superior)
    ...
    • Ντους
    • Μικρή κουζίνα
    • 1 υπέρδιπλο κρεβάτι
    Δείτε τιμές βάσει ημερομηνίας
    2-bedroom Ming Suite
    2-bedroom Ming Suite
    ...
    • Ντους
    Δείτε τιμές βάσει ημερομηνίας
    Residence Δωμάτιο (Residence Room)
    Residence Δωμάτιο (Residence Room)
    ...
    • Ντους
    Δείτε τιμές βάσει ημερομηνίας
    Κατοικία 2 Υπνοδωματίων (Two Bedroom Residence)
    Κατοικία 2 Υπνοδωματίων (Two Bedroom Residence)
    ...
    • Ντους
    Δείτε τιμές βάσει ημερομηνίας
    Κατάταξη καταλύματος|Σύγκριση με 2.661 καταλύματα στον προορισμό Kota Kinabalu
    ΔΕΙΤΕ ΟΛΕΣ ΤΙΣ ΚΑΤΑΤΑΞΕΙΣ
    Βαθμολογία άνεσης δωματίου
    7.9/10
    Μέγεθος δωματίου
    33 sqm.
    Βαθμολογία καθαριότητας
    7.9/10
    Βαθμολογία υπηρεσιών
    7.8/10
    Καλύτερο από το
    98
    %
    των καταλυμάτων σε Kota Kinabalu
    Μεγαλύτερο από το
    96
    %
    των καταλυμάτων σε Kota Kinabalu
    Καλύτερο από το
    94
    %
    των καταλυμάτων σε Kota Kinabalu
    Καλύτερο από το
    93
    %
    των καταλυμάτων σε Kota Kinabalu
    Έως 30% έκπτωση με τις αποκλειστικές προσφορές της Agoda!

    Οι τιμές θα πέσουν μόλις συνδεθείτε!

    Συνδεθείτε τώρα
    Περισσότερες πληροφορίες για Ming Garden Hotel & Residences

    Περισσότερες πληροφορίες για Ming Garden Hotel & Residences

    Περιγραφή

    Λιγότερα

    Οι παροχές για τις οποίες μιλούν περισσότερο οι ταξιδιώτες

    Πρωινό
    Εμπεριέχεται σε 339 κριτικές
    Υπηρεσία καθαριότητας
    Εμπεριέχεται σε 272 κριτικές
    Πισίνα
    Εμπεριέχεται σε 135 κριτικές
    Φαγητό & εστιατόρια
    Εμπεριέχεται σε 102 κριτικές

    Χαρακτηριστικά

    Λιγότερα

    Αποστάσεις και απαραίτητες πληροφορίες

    Οι αποστάσεις που εμφανίζονται υπολογίζονται σε ευθεία γραμμή πάνω στον χάρτη. Οι πραγματικές αποστάσεις των διαδρομών μπορεί να διαφέρουν.
    Λιγότερα

    Φαγητό και εστιατόρια

    Τύπος πρωινού (κουζίνα)

    Ευρωπαϊκό
    Halal

    Τα εστιατόρια του καταλύματος

    Golden Dew Bistro
    Κουζίνα:Ασιατική, Κινέζικη, Τοπική
    Μενού:Μπουφές, Α λα καρτ

    Τι υπάρχει στην περιοχή

    Οι αποστάσεις που εμφανίζονται υπολογίζονται σε ευθεία γραμμή πάνω στον χάρτη. Οι πραγματικές αποστάσεις των διαδρομών μπορεί να διαφέρουν.
    Λιγότερα

    Πολιτική καταλύματος για τους επισκέπτες

    Λιγότερα

    Χρήσιμες πληροφορίες

    Λιγότερα

    Σημαντική πληροφορία

    Λιγότερα

    Κριτικές για το Ming Garden Hotel & Residences από πραγματικούς επισκέπτες

    Συνολική αξιολόγηση
    7,7
    Πολύ καλό
    Με βάση 6903 κριτικές
    Από τους επαληθευμένους επισκέπτες της
    ΚΡΙΤΙΚΕΣ ΣΤΗΝ AGODA (5902)ΚΡΙΤΙΚΕΣ ΣΤΗΝ BOOKING.COM (1001)
    Αξιολόγηση από την Agoda7,7
    /
    10
    Πολύ καλό
    12.9% αυτόν τον μήνα
    Καθαριότητα7,9
    Παροχές7,6
    Τοποθεσία7,3
    Άνεση δωματίου και ποιότητα7,9
    Εξυπηρέτηση7,8
    Σχέση ποιότητας-τιμής7,7
    Υψηλότερη βαθμολογία από τον μέσο όρο στον προορισμό Kota Kinabalu
    Αξιολόγηση
    9+ Άριστο (715)
    8-9 Εξαιρετικό (680)
    7-8 Πολύ καλό (1364)
    6-7 Καλό (667)
    <6 Κατώτερο των προσδοκιών (821)
    Εποχή
    Μάρ. - Μάιος (993)
    Ιούν. - Αύγ. (1095)
    Σεπ. - Νοέ. (1085)
    Δεκ. - Φεβ. (1074)
    Όλοι οι τύποι ταξιδιωτών (5902)
    Όλοι οι τύποι δωματίων
    Όλες οι γλώσσες
    Εμφανίζονται 4247 σχόλια επαληθευμένων επισκεπτών
    12345
    8,4
    Εξαιρετικό
    Cynthia από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε ένα βράδυ τον Ιούλιος 2019

    Improvement”

    Check in queue was long even though the counter has 3-4computers. Food was great. Later at night, Saw cocktail advertisement in the elevator, so I ordered one, and it was below my expectation. Bad taste and it doesnt even look like cocktail as it looks like plain pink juice. (Singapore sling actually.) no ice just lime. 🤦🏻‍♀️. Bed need to replace , we lay down n it sink in the center.

    Η κριτική γράφτηκε στις 22 Ιουλίου 2019

    Dear Guest, Thank you for your feedback, your suggestions of improvement towards our offerings and services are most appreciated. Rest assured that we will take necessary measures for future improvements. We apologize for any inconvenience caused and we hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future. Best regards, Shauntay Dawn Communications Manager

    Απάντηση στις 23 Ιουλίου 2019
    Ming Garden Hotel & Residences
    8,4
    Εξαιρετικό
    Eirik από Νορβηγία
    Ένα άτομο
    Superior Μονάδα 1 Υπνοδωματίου
    Έμεινε 3 βράδια - Ιούλιος 2019

    Holiday”

    The AC was leaking water in our junior suit, it took sometime, but when we got hold of the manager everything was fixed and we got upgraded to a suit. But beside that the staff was so nice and polite , food was very good the breakfast thumbs up. But dont put the butter on ice because its impossible to spread it on your bread slice, its harder than diamond. Ask us if we want to comeback, YES we will definitely so special thanks to the manager that really know how to take care of typical "difficult" Norwegian traveler. We are so happy that we booked this hotel.

    Η κριτική γράφτηκε στις 06 Ιουλίου 2019

    Dear Guest, Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. I can only thank you for your feedback, to know that we were able to ensure your moments with us were memorable for all the right reasons is just truly wonderful. Your suggestions of improvement towards our offerings and services are most appreciated. Rest assured that we will take necessary measures for future improvements. With this being said, we hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future. Best regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    8,0
    Εξαιρετικό
    Viki από Αυστραλία
    Ένα άτομο
    Superior
    Έμεινε 2 βράδια - Ιούλιος 2019

    All good but not as close in as advertised. Too far to walk to CBD, shuttle bus available at a cost”

    Great pool, room & breakfast. staff very helpful & friendly. Meals & drinks very expensive

    Η κριτική γράφτηκε στις 25 Ιουλίου 2019

    Dear Guest, Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. I can only thank you for your feedback. Your suggestions of improvement towards our offerings and services are most appreciated. Rest assured that we will take necessary measures for future improvements. With this being said, we hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future. Best regards, Shauntay Dawn Communications Manager

    Απάντηση στις 26 Ιουλίου 2019
    Ming Garden Hotel & Residences
    10,0
    Άριστο
    SHIN από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε ένα βράδυ τον Μάιος 2019

    Big, Clean, Excellent service”

    This my first time staying in this hotel with my family. The most lucky thing is I actually book a standard room with 1 big bed. But at last, the hotel free upgrade me a big family room with 1 big bed +1 single bed for 3 of us. We are so lucky. Thanks for your kind consideration. The room is huge, with mini kitchen, dining table, also a dining room, two toilets, two bed room! The hotel actually is right opposite Imago shopping mall, but may need car to go, take about 10 minutes arrive. Well, around the hotel, within walking distance, there are no shops around. But grab car is around Kota Kinabalu, so no worries at all. I definitely will stay here again.

    Η κριτική γράφτηκε στις 13 Ιουνίου 2019

    Dear Guest, Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. I can only thank you for your feedback, to know that we were able to ensure your moments with us were memorable for all the right reasons is just truly wonderful! We hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future :) Best regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    10,0
    Άριστο
    Liong από Μαλαισία
    Επαγγελματίας
    Superior
    Έμεινε ένα βράδυ τον Μάιος 2019

    My favorite hotel so far in KK”

    3 stars price, 4 stars facilities, 5 stars location and hospitality. I stayed more than 10 hotels in KK, and all my review to them is to improve their hospitality. Thanks Eric, the receptionist. Eric is one of the friendliest hotelier I met.

    Η κριτική γράφτηκε στις 26 Μαΐου 2019

    Dear Guest, Thank you for your review and ratings! We appreciate your feedback on our services and hospitality. We look forward to welcoming you back to Ming Garden Hotel & Residences soon! Thanks, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    8,8
    Εξαιρετικό
    Adrien από Καναδάς
    Ζευγάρι
    Superior
    Έμεινε 4 βράδια - Μάιος 2019

    Good hotel with a fair price!”

    Overall we enjoyed our stay here. We had some problems with the food quality and service, however the staff (especially Terrance) went the extra mile to resolve the problem. Also a letter from the director of operations was appreciated. Thank you Terrance for going above and beyond to make us feel valued as customers... keep up the great work. Will definitely stay here again next time I’m in Kota Kinabalu...

    Η κριτική γράφτηκε στις 08 Μαΐου 2019

    Dear Guest, Thank you for your review and ratings! We appreciate your feedback on our services and hospitality. We look forward to welcoming you back to Ming Garden Hotel & Residences soon! Thanks, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    10,0
    Άριστο
    LEE από Μαλαισία
    Ένα άτομο
    Superior
    Έμεινε ένα βράδυ τον Μάιος 2019

    Everything is Good, Satified. ”

    Near to Imago shopping mall, wide variety of breakfast, easy to get grabcar. Clean room, good service, very caring coz the lobby has the wide sofa space for their guests who were checking in/out(family@group of friends)/waiting grabcar. A brilliant choice. Just that no water dispenser.

    Η κριτική γράφτηκε στις 06 Μαΐου 2019
    4,0
    Nur από Μαλαισία
    Επαγγελματίας
    Superior
    Έμεινε ένα βράδυ τον Ιούλιος 2019

    Bad room”

    the air conditioner was not cold, too noisy, the room was very uncomfortable, the mattress was uncomfortable due to broken springs at certain areas. flush toilet problem. before you proceed with customer booking please make sure the thing is worth to pay. do not just pursue profit without prioritizing customers' comfort. i pay for it, not free. not worth at all for what i pay. Please improve. ROOM NO 1181

    Η κριτική γράφτηκε στις 21 Ιουλίου 2019

    Dear Guest, Thank you for your review. We have noted on your concerns and have notified our Management Team on this matter. Rest assured that we will do necessary adjustments for improvements. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon! Warm regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    8,4
    Εξαιρετικό
    Laurence από Αυστραλία
    Ζευγάρι
    Premier Μονάδα
    Έμεινε 2 βράδια - Μάρτιος 2019

    Friendly staff..value for money”

    Stayed on club level..much quieter.. downstairs breakfasts appeared to be very noisy.. Chinese tourists etc..Afforded late check out and einjoyed evening drinks and snacks..will stay on club level again.

    Η κριτική γράφτηκε στις 21 Μαρτίου 2019
    8,8
    Εξαιρετικό
    Mohd από Μαλαισία
    Ζευγάρι
    Superior
    Έμεινε ένα βράδυ τον Οκτώβριος 2018

    Good escapade”

    Great place, good array for buffet, walking distance to some malls but had to cross big highways, preferably grab services

    Η κριτική γράφτηκε στις 08 Ιουλίου 2019

    Dear Guest, Thank you for your review. It is indeed a pleasure having you with us. Please note that for the safety and ease of foot travel for our guests, the hotel provides hourly shuttle bus services to and from the city linking to major shopping malls in Kota Kinabalu. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon! Warm regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    6,0
    Raymond από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε 2 βράδια - Μάιος 2019

    Location not so good”

    Had to queue for 15mins to check in. Location is opposite Imago shopping centre but not convenience as you need to use Grab to go to Imago and elsewhere because it's busy highway surrounding the hotel itself.

    Η κριτική γράφτηκε στις 09 Ιουνίου 2019

    Dear Guest, Thank you for your review. It is indeed a pleasure having you with us. Please note that for the safety and ease of foot travel for our guests, the hotel provides hourly shuttle bus services to and from the city linking to major shopping malls in Kota Kinabalu. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon! Warm regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    6,8
    Καλό
    Irene
    Ζευγάρι
    Superior
    Έμεινε 2 βράδια - Ιούνιος 2019

    Lack of communication among front door staff”

    Overall, it is ok but not worth every penny. The hotel room does not provide sanitary bag, for 3 days stayed, shampoo and shower gel are not been refilled or change everytime they done clean our room. On top of that, the front door guard (not all) should need to be trained to communicate well with customer. But the front desk and receptionist are the best👏

    Η κριτική γράφτηκε στις 07 Ιουνίου 2019

    Dear Guest, Thank you for your review. We have noted on your concerns and have notified our Management Team on this matter. Rest assured that we will do necessary adjustments for improvements. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon! Warm regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    6,4
    Καλό
    Ali από Μπρουνέι
    Ζευγάρι
    Superior
    Έμεινε 2 βράδια - Μάιος 2019

    Reasonable Hotel”

    Had a slight problem with this hotel not receiving my Agoda booking (I booked a few weeks earlier). I had to call agoda to solve this issue. This is the first time I've had to do this. Overall, location is ok (preferably with a car) and room is quiet roomy. Aircond does not work on the last day.

    Η κριτική γράφτηκε στις 02 Ιουνίου 2019

    Dear Guest, Thank you for your review and ratings! We appreciate your feedback on our services and hospitality. We look forward to welcoming you back to Ming Garden Hotel & Residences soon! Thanks, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    6,4
    Καλό
    Jeff από Μαλαισία
    Επαγγελματίας
    Superior
    Έμεινε 2 βράδια - Μάιος 2019

    Hotel need refurbishment ”

    The hotel is located about 10mins to the airport. However, the hotel is need refurbishment. Towels provided are worn out and does not match a 4 stars hotel standard. The mattress are not comfortable either. I think there are much better hotel in town with this rate.

    Η κριτική γράφτηκε στις 13 Μαΐου 2019

    Dear Guest, Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. Your suggestions of improvement towards our offerings and services are most appreciated. Rest assured that we will take necessary measures for future improvements. With this being said, we hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future. Best regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    9,6
    Άριστο
    Fadzillah από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε ένα βράδυ τον Οκτώβριος 2018

    Good value for money ”

    Our 2nd time here. Nice & informative from frontline to the cafe staff. The housekeeping also. Everyone always with sweet smile. Our booking was upgraded to residence suite. Thank you so much. My MIL enjoy staying there too. Surely will come back soon because my lil one love swimming in the pool. 👍👍👍

    Η κριτική γράφτηκε στις 10 Δεκεμβρίου 2018
    5,6
    Rusli από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε ένα βράδυ τον Ιούλιος 2019

    Bad experience ”

    I

    Η κριτική γράφτηκε στις 21 Ιουλίου 2019
    5,6
    Kelvin
    Επαγγελματίας
    Superior
    Έμεινε ένα βράδυ τον Ιούνιος 2019

    Front desk staff is extremely poor in conduct.”

    First room assigned has incumbent in the room during entry. Second room assigned was not accessible using the access card. Front desk staff did not apologize until intervention from the guest manager. However, the manager has done well for the recovery. At the check out, the front desk staff did not even acknowledge when I passed the access card.

    Η κριτική γράφτηκε στις 28 Ιουνίου 2019

    Dear Guest, Thank you for your review. We have noted on your concerns and have notified our Management Team on this matter. Rest assured that we will do necessary adjustments for improvements. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon! Warm regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    7,6
    Πολύ καλό
    Asrul από Μαλαισία
    Ένα άτομο
    Superior
    Έμεινε ένα βράδυ τον Μάιος 2019

    Great Room”

    Everything was ok.

    Η κριτική γράφτηκε στις 29 Ιουνίου 2019

    Dear Guest, Thank you for your review and ratings! We appreciate your feedback on our services and hospitality. We look forward to welcoming you back to Ming Garden Hotel & Residences soon! Thanks, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    9,6
    Άριστο
    Julia από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε ένα βράδυ τον Απρίλιος 2019

    Άριστο”

    My booking is using agoda. When i check in hotel around 4pm, the counter staff said that the room that i book already finish. So they upgrade my room without extra charge. Im so happy with that. Breakfast is ok. Swimming pool for children always crowded, when i bring my daughter swim at adult pool the staff keep tell us cannot bring child into the pool. Why? The child swim with their parent not alone or without supervised. Sigh! Overall is ok.

    Η κριτική γράφτηκε στις 22 Απριλίου 2019
    5,2
    Jae
    Ζευγάρι
    Superior
    Έμεινε ένα βράδυ τον Απρίλιος 2019

    It was so so. ”

    Room style was old. Especially Air conditioner was outdated, looked like to emit dust and mold,not cold. Nevertheless They have gym, swimming pool. That's good thing. But when i try to swim in afternoon the pool was cleaning or something like that. I tried to swim again an hour later but a lady who looks like hotel staff banned me to swim. I was upset. So i made a phone call to front desk. They said that the reason to ban to swim was raining. It was weak raining that time but no harm. They have strict hotel policy to ban to swim at pool when it's raining. They sad that it because your safe. So i replied ringing is no harm to swimmer. staff attitude was coercive, overbearing,arrogant. I was not happy.

    Η κριτική γράφτηκε στις 20 Απριλίου 2019
    12345

    Κριτικές για το Ming Garden Hotel & Residences από πραγματικούς επισκέπτες

    Συνολική αξιολόγηση
    7,7
    Πολύ καλό
    Με βάση 6903 κριτικές
    Από τους επαληθευμένους επισκέπτες της
    ΚΡΙΤΙΚΕΣ ΣΤΗΝ AGODA (5902)ΚΡΙΤΙΚΕΣ ΣΤΗΝ BOOKING.COM (1001)
    Αξιολόγηση από την Agoda7,7
    /
    10
    Πολύ καλό
    12.9% αυτόν τον μήνα
    Καθαριότητα7,9
    Παροχές7,6
    Τοποθεσία7,3
    Άνεση δωματίου και ποιότητα7,9
    Εξυπηρέτηση7,8
    Σχέση ποιότητας-τιμής7,7
    Υψηλότερη βαθμολογία από τον μέσο όρο στον προορισμό Kota Kinabalu
    Αξιολόγηση
    9+ Άριστο (715)
    8-9 Εξαιρετικό (680)
    7-8 Πολύ καλό (1364)
    6-7 Καλό (667)
    <6 Κατώτερο των προσδοκιών (821)
    Εποχή
    Μάρ. - Μάιος (993)
    Ιούν. - Αύγ. (1095)
    Σεπ. - Νοέ. (1085)
    Δεκ. - Φεβ. (1074)
    Όλοι οι τύποι ταξιδιωτών (5902)
    Όλοι οι τύποι δωματίων
    Όλες οι γλώσσες
    Εμφανίζονται 4247 σχόλια επαληθευμένων επισκεπτών
    12345
    8,4
    Εξαιρετικό
    Cynthia από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε ένα βράδυ τον Ιούλιος 2019

    Improvement”

    Check in queue was long even though the counter has 3-4computers. Food was great. Later at night, Saw cocktail advertisement in the elevator, so I ordered one, and it was below my expectation. Bad taste and it doesnt even look like cocktail as it looks like plain pink juice. (Singapore sling actually.) no ice just lime. 🤦🏻‍♀️. Bed need to replace , we lay down n it sink in the center.

    Η κριτική γράφτηκε στις 22 Ιουλίου 2019

    Dear Guest, Thank you for your feedback, your suggestions of improvement towards our offerings and services are most appreciated. Rest assured that we will take necessary measures for future improvements. We apologize for any inconvenience caused and we hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future. Best regards, Shauntay Dawn Communications Manager

    Απάντηση στις 23 Ιουλίου 2019
    Ming Garden Hotel & Residences
    8,4
    Εξαιρετικό
    Eirik από Νορβηγία
    Ένα άτομο
    Superior Μονάδα 1 Υπνοδωματίου
    Έμεινε 3 βράδια - Ιούλιος 2019

    Holiday”

    The AC was leaking water in our junior suit, it took sometime, but when we got hold of the manager everything was fixed and we got upgraded to a suit. But beside that the staff was so nice and polite , food was very good the breakfast thumbs up. But dont put the butter on ice because its impossible to spread it on your bread slice, its harder than diamond. Ask us if we want to comeback, YES we will definitely so special thanks to the manager that really know how to take care of typical "difficult" Norwegian traveler. We are so happy that we booked this hotel.

    Η κριτική γράφτηκε στις 06 Ιουλίου 2019

    Dear Guest, Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. I can only thank you for your feedback, to know that we were able to ensure your moments with us were memorable for all the right reasons is just truly wonderful. Your suggestions of improvement towards our offerings and services are most appreciated. Rest assured that we will take necessary measures for future improvements. With this being said, we hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future. Best regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    8,0
    Εξαιρετικό
    Viki από Αυστραλία
    Ένα άτομο
    Superior
    Έμεινε 2 βράδια - Ιούλιος 2019

    All good but not as close in as advertised. Too far to walk to CBD, shuttle bus available at a cost”

    Great pool, room & breakfast. staff very helpful & friendly. Meals & drinks very expensive

    Η κριτική γράφτηκε στις 25 Ιουλίου 2019

    Dear Guest, Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. I can only thank you for your feedback. Your suggestions of improvement towards our offerings and services are most appreciated. Rest assured that we will take necessary measures for future improvements. With this being said, we hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future. Best regards, Shauntay Dawn Communications Manager

    Απάντηση στις 26 Ιουλίου 2019
    Ming Garden Hotel & Residences
    10,0
    Άριστο
    SHIN από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε ένα βράδυ τον Μάιος 2019

    Big, Clean, Excellent service”

    This my first time staying in this hotel with my family. The most lucky thing is I actually book a standard room with 1 big bed. But at last, the hotel free upgrade me a big family room with 1 big bed +1 single bed for 3 of us. We are so lucky. Thanks for your kind consideration. The room is huge, with mini kitchen, dining table, also a dining room, two toilets, two bed room! The hotel actually is right opposite Imago shopping mall, but may need car to go, take about 10 minutes arrive. Well, around the hotel, within walking distance, there are no shops around. But grab car is around Kota Kinabalu, so no worries at all. I definitely will stay here again.

    Η κριτική γράφτηκε στις 13 Ιουνίου 2019

    Dear Guest, Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. I can only thank you for your feedback, to know that we were able to ensure your moments with us were memorable for all the right reasons is just truly wonderful! We hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future :) Best regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    10,0
    Άριστο
    Liong από Μαλαισία
    Επαγγελματίας
    Superior
    Έμεινε ένα βράδυ τον Μάιος 2019

    My favorite hotel so far in KK”

    3 stars price, 4 stars facilities, 5 stars location and hospitality. I stayed more than 10 hotels in KK, and all my review to them is to improve their hospitality. Thanks Eric, the receptionist. Eric is one of the friendliest hotelier I met.

    Η κριτική γράφτηκε στις 26 Μαΐου 2019

    Dear Guest, Thank you for your review and ratings! We appreciate your feedback on our services and hospitality. We look forward to welcoming you back to Ming Garden Hotel & Residences soon! Thanks, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    8,8
    Εξαιρετικό
    Adrien από Καναδάς
    Ζευγάρι
    Superior
    Έμεινε 4 βράδια - Μάιος 2019

    Good hotel with a fair price!”

    Overall we enjoyed our stay here. We had some problems with the food quality and service, however the staff (especially Terrance) went the extra mile to resolve the problem. Also a letter from the director of operations was appreciated. Thank you Terrance for going above and beyond to make us feel valued as customers... keep up the great work. Will definitely stay here again next time I’m in Kota Kinabalu...

    Η κριτική γράφτηκε στις 08 Μαΐου 2019

    Dear Guest, Thank you for your review and ratings! We appreciate your feedback on our services and hospitality. We look forward to welcoming you back to Ming Garden Hotel & Residences soon! Thanks, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    10,0
    Άριστο
    LEE από Μαλαισία
    Ένα άτομο
    Superior
    Έμεινε ένα βράδυ τον Μάιος 2019

    Everything is Good, Satified. ”

    Near to Imago shopping mall, wide variety of breakfast, easy to get grabcar. Clean room, good service, very caring coz the lobby has the wide sofa space for their guests who were checking in/out(family@group of friends)/waiting grabcar. A brilliant choice. Just that no water dispenser.

    Η κριτική γράφτηκε στις 06 Μαΐου 2019
    4,0
    Nur από Μαλαισία
    Επαγγελματίας
    Superior
    Έμεινε ένα βράδυ τον Ιούλιος 2019

    Bad room”

    the air conditioner was not cold, too noisy, the room was very uncomfortable, the mattress was uncomfortable due to broken springs at certain areas. flush toilet problem. before you proceed with customer booking please make sure the thing is worth to pay. do not just pursue profit without prioritizing customers' comfort. i pay for it, not free. not worth at all for what i pay. Please improve. ROOM NO 1181

    Η κριτική γράφτηκε στις 21 Ιουλίου 2019

    Dear Guest, Thank you for your review. We have noted on your concerns and have notified our Management Team on this matter. Rest assured that we will do necessary adjustments for improvements. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon! Warm regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    8,4
    Εξαιρετικό
    Laurence από Αυστραλία
    Ζευγάρι
    Premier Μονάδα
    Έμεινε 2 βράδια - Μάρτιος 2019

    Friendly staff..value for money”

    Stayed on club level..much quieter.. downstairs breakfasts appeared to be very noisy.. Chinese tourists etc..Afforded late check out and einjoyed evening drinks and snacks..will stay on club level again.

    Η κριτική γράφτηκε στις 21 Μαρτίου 2019
    8,8
    Εξαιρετικό
    Mohd από Μαλαισία
    Ζευγάρι
    Superior
    Έμεινε ένα βράδυ τον Οκτώβριος 2018

    Good escapade”

    Great place, good array for buffet, walking distance to some malls but had to cross big highways, preferably grab services

    Η κριτική γράφτηκε στις 08 Ιουλίου 2019

    Dear Guest, Thank you for your review. It is indeed a pleasure having you with us. Please note that for the safety and ease of foot travel for our guests, the hotel provides hourly shuttle bus services to and from the city linking to major shopping malls in Kota Kinabalu. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon! Warm regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    6,0
    Raymond από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε 2 βράδια - Μάιος 2019

    Location not so good”

    Had to queue for 15mins to check in. Location is opposite Imago shopping centre but not convenience as you need to use Grab to go to Imago and elsewhere because it's busy highway surrounding the hotel itself.

    Η κριτική γράφτηκε στις 09 Ιουνίου 2019

    Dear Guest, Thank you for your review. It is indeed a pleasure having you with us. Please note that for the safety and ease of foot travel for our guests, the hotel provides hourly shuttle bus services to and from the city linking to major shopping malls in Kota Kinabalu. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon! Warm regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    6,8
    Καλό
    Irene
    Ζευγάρι
    Superior
    Έμεινε 2 βράδια - Ιούνιος 2019

    Lack of communication among front door staff”

    Overall, it is ok but not worth every penny. The hotel room does not provide sanitary bag, for 3 days stayed, shampoo and shower gel are not been refilled or change everytime they done clean our room. On top of that, the front door guard (not all) should need to be trained to communicate well with customer. But the front desk and receptionist are the best👏

    Η κριτική γράφτηκε στις 07 Ιουνίου 2019

    Dear Guest, Thank you for your review. We have noted on your concerns and have notified our Management Team on this matter. Rest assured that we will do necessary adjustments for improvements. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon! Warm regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    6,4
    Καλό
    Ali από Μπρουνέι
    Ζευγάρι
    Superior
    Έμεινε 2 βράδια - Μάιος 2019

    Reasonable Hotel”

    Had a slight problem with this hotel not receiving my Agoda booking (I booked a few weeks earlier). I had to call agoda to solve this issue. This is the first time I've had to do this. Overall, location is ok (preferably with a car) and room is quiet roomy. Aircond does not work on the last day.

    Η κριτική γράφτηκε στις 02 Ιουνίου 2019

    Dear Guest, Thank you for your review and ratings! We appreciate your feedback on our services and hospitality. We look forward to welcoming you back to Ming Garden Hotel & Residences soon! Thanks, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    6,4
    Καλό
    Jeff από Μαλαισία
    Επαγγελματίας
    Superior
    Έμεινε 2 βράδια - Μάιος 2019

    Hotel need refurbishment ”

    The hotel is located about 10mins to the airport. However, the hotel is need refurbishment. Towels provided are worn out and does not match a 4 stars hotel standard. The mattress are not comfortable either. I think there are much better hotel in town with this rate.

    Η κριτική γράφτηκε στις 13 Μαΐου 2019

    Dear Guest, Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. Your suggestions of improvement towards our offerings and services are most appreciated. Rest assured that we will take necessary measures for future improvements. With this being said, we hope to be able to welcome you back to Ming Garden Hotel & Residences in the not too distant future. Best regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    9,6
    Άριστο
    Fadzillah από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε ένα βράδυ τον Οκτώβριος 2018

    Good value for money ”

    Our 2nd time here. Nice & informative from frontline to the cafe staff. The housekeeping also. Everyone always with sweet smile. Our booking was upgraded to residence suite. Thank you so much. My MIL enjoy staying there too. Surely will come back soon because my lil one love swimming in the pool. 👍👍👍

    Η κριτική γράφτηκε στις 10 Δεκεμβρίου 2018
    5,6
    Rusli από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε ένα βράδυ τον Ιούλιος 2019

    Bad experience ”

    I

    Η κριτική γράφτηκε στις 21 Ιουλίου 2019
    5,6
    Kelvin
    Επαγγελματίας
    Superior
    Έμεινε ένα βράδυ τον Ιούνιος 2019

    Front desk staff is extremely poor in conduct.”

    First room assigned has incumbent in the room during entry. Second room assigned was not accessible using the access card. Front desk staff did not apologize until intervention from the guest manager. However, the manager has done well for the recovery. At the check out, the front desk staff did not even acknowledge when I passed the access card.

    Η κριτική γράφτηκε στις 28 Ιουνίου 2019

    Dear Guest, Thank you for your review. We have noted on your concerns and have notified our Management Team on this matter. Rest assured that we will do necessary adjustments for improvements. We appreciate your feedback and looking forward to welcoming you back to Ming Garden Hotel & Residences soon! Warm regards, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    7,6
    Πολύ καλό
    Asrul από Μαλαισία
    Ένα άτομο
    Superior
    Έμεινε ένα βράδυ τον Μάιος 2019

    Great Room”

    Everything was ok.

    Η κριτική γράφτηκε στις 29 Ιουνίου 2019

    Dear Guest, Thank you for your review and ratings! We appreciate your feedback on our services and hospitality. We look forward to welcoming you back to Ming Garden Hotel & Residences soon! Thanks, Shauntay Dawn Communications Manager

    Απάντηση στις 22 Ιουλίου 2019
    Ming Garden Hotel & Residences
    9,6
    Άριστο
    Julia από Μαλαισία
    Οικογένεια με μικρά παιδιά
    Superior
    Έμεινε ένα βράδυ τον Απρίλιος 2019

    Άριστο”

    My booking is using agoda. When i check in hotel around 4pm, the counter staff said that the room that i book already finish. So they upgrade my room without extra charge. Im so happy with that. Breakfast is ok. Swimming pool for children always crowded, when i bring my daughter swim at adult pool the staff keep tell us cannot bring child into the pool. Why? The child swim with their parent not alone or without supervised. Sigh! Overall is ok.

    Η κριτική γράφτηκε στις 22 Απριλίου 2019
    5,2
    Jae
    Ζευγάρι
    Superior
    Έμεινε ένα βράδυ τον Απρίλιος 2019

    It was so so. ”

    Room style was old. Especially Air conditioner was outdated, looked like to emit dust and mold,not cold. Nevertheless They have gym, swimming pool. That's good thing. But when i try to swim in afternoon the pool was cleaning or something like that. I tried to swim again an hour later but a lady who looks like hotel staff banned me to swim. I was upset. So i made a phone call to front desk. They said that the reason to ban to swim was raining. It was weak raining that time but no harm. They have strict hotel policy to ban to swim at pool when it's raining. They sad that it because your safe. So i replied ringing is no harm to swimmer. staff attitude was coercive, overbearing,arrogant. I was not happy.

    Η κριτική γράφτηκε στις 20 Απριλίου 2019
    12345
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