Swiss-Belhotel Pondok Indah

Swiss-Belhotel Pondok Indah

Metro Pondok Indah Street Sector 2 Block SA, Pondok Indah, South Jakarta - Indonesia, Πόντοκ Ίντα, Τζακάρτα, Ινδονησία, 12310
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Deluxe Double Δωμάτιο Swiss-Belhotel Pondok Indah
Deluxe Double Δωμάτιο
    Αφαιρέθηκε από τα Αγαπημένα
    Αίθουσα υποδοχής Swiss-Belhotel Pondok Indah
    Αίθουσα υποδοχής Swiss-Belhotel Pondok Indah
    Εσωτερική άποψη Swiss-Belhotel Pondok Indah
    Deluxe Double Δωμάτιο Swiss-Belhotel Pondok Indah
    ΔΕΙΤΕ 42 ΦΩΤΟΓΡΑΦΙΕΣ
    Πισίνα (παιδική) Swiss-Belhotel Pondok Indah

    Κριτικές για Swiss-Belhotel Pondok Indah

    7,9
    Πολύ καλό
    /10
    ( 413 κριτικών)Δείτε τι είπαν οι επισκέπτες
    8,1
    Εξαιρετική καθαριότητα
    88% των χρηστών θα το πρότεινε σε έναν φίλο

    Στοιχεία που θα λατρέψετε σε Swiss-Belhotel Pondok Indah

    Στοιχεία που θα λατρέψετε

    • Μεταφορά από/προς το αεροδρόμιο

    • Δωρεάν Wi-Fi σε όλα τα δωμάτια

    • Κλιματισμός

    • Καθημερινή υπηρεσία καθαριότητας

    Αυτό το κατάλυμα έχει μεγάλη ζήτηση!

    Η τελευταία κράτηση έγινε πριν 6 ώρες

    Πολύ καλό
    Τοποθεσία
    7,9
    ΣΤΟΝ ΧΑΡΤΗ
    Πολύ καλή τοποθεσία
    Στην περιοχή
    Δημοφιλή
  • Ποντόκ Ιντάχ Χόσπιταλ 400 m
  • Siloam Hospital730 m
  • Point Square960 m
  • Μουχαμαντιγιαχ Πανεπιστήμιο της Τζακάρτα1,79 km
  • Γήπεδο Γκολφ Pondok Indah1,99 km
  • Transmart Carrefour2,1 km
  • Πλατεία Πόλης Κιλάντακ2,22 km
  • Pondok Indah Water Park2,26 km
  • Εμπορικό Κέντρο Πόντοκ Ίνταχ 22,3 km
  • Εμπορικό Κέντρο Πόντοκ Ίνταχ 12,43 km
  • Σχέση ποιότητας-τιμής7,9
    Αξιολόγηση τοποθεσίας7,9
    Κοντινό αεροδρόμιοΔιεθνές Αεροδρόμιο Halim Perdanakusuma (HLP)
    Απόσταση από αεροδρόμιο12,0χλμ.

    Διαθέσιμα δωμάτια σε Swiss-Belhotel Pondok Indah

    Οικογενειακή Μονάδα 2 Υπνοδωματίων (Family 2-Bedroom)
    Οικογενειακή Μονάδα 2 Υπνοδωματίων (Family 2-Bedroom)
    ...
    • Μέγεθος δωματίου: 70 μ²/753...
    • Θέα: Πόλη
    • 1 διπλό κρεβάτι & 1 διπλό κ...
    Δείτε τιμές βάσει ημερομηνίας
    Superior Deluxe Δίκλινο (Superior Deluxe Double)
    Superior Deluxe Δίκλινο (Superior Deluxe Double)
    ...
    • Μέγεθος δωματίου: 29 μ²/312...
    • Θέα: Πόλη
    • 1 queen size κρεβάτι
    Δείτε τιμές βάσει ημερομηνίας
    Superior Deluxe Twin
    Superior Deluxe Twin
    ...
    • Μέγεθος δωματίου: 30 μ²/323...
    • Θέα: Πόλη
    • 2 μονά κρεβάτια
    Δείτε τιμές βάσει ημερομηνίας
    Σουίτα (Suite)
    Σουίτα (Suite)
    ...
    • Μέγεθος δωματίου: 60 μ²/646...
    • Θέα: Πόλη
    • 1 διπλό κρεβάτι
    Δείτε τιμές βάσει ημερομηνίας
    Deluxe Δίκλινο (Deluxe Room Twin)
    Deluxe Δίκλινο (Deluxe Room Twin)
    ...
    • Μέγεθος δωματίου: 24 μ²/258...
    • Θέα: Πόλη
    • 2 μονά κρεβάτια
    Δείτε τιμές βάσει ημερομηνίας
    Deluxe Double Δωμάτιο (Deluxe Room Double)
    Deluxe Double Δωμάτιο (Deluxe Room Double)
    ...
    • Μέγεθος δωματίου: 24 μ²/258...
    • Θέα: Πόλη
    • 1 queen size κρεβάτι
    Δείτε τιμές βάσει ημερομηνίας
    Grand Deluxe
    Grand Deluxe
    ...
    • Μέγεθος δωματίου: 35 μ²/377...
    • Θέα: Πόλη
    • 1 υπέρδιπλο κρεβάτι
    Δείτε τιμές βάσει ημερομηνίας
    Two-Bedroom Family Suite with Queen and Single Beds
    Two-Bedroom Family Suite with Queen and Single Beds
    ...
    • Μέγεθος δωματίου: 70 μ²/753...
    • 2 Μπάνια
    • 1 υπέρδιπλο κρεβάτι
    Δείτε τιμές βάσει ημερομηνίας
    Business Σουίτα (Business Suite)
    Business Σουίτα (Business Suite)
    ...
    • Μέγεθος δωματίου: 60 μ²/646...
    • Ντους & Μπανιέρα
    Δείτε τιμές βάσει ημερομηνίας
    Suite Δυο Υπνοδωματια  (Suite Two Bedrooms)
    Suite Δυο Υπνοδωματια (Suite Two Bedrooms)
    ...
    • Μέγεθος δωματίου: 78 μ²/840...
    Δείτε τιμές βάσει ημερομηνίας
    Έχετε κάποια ερώτηση για το Swiss-Belhotel Pondok Indah;
    Έως 30% έκπτωση με τις αποκλειστικές προσφορές της Agoda!

    Οι τιμές πέφτουν μόλις συνδεθείτε!

    Συνδεθείτε τώρα
    Περισσότερες πληροφορίες για το Swiss-Belhotel Pondok Indah

    Περισσότερες πληροφορίες για το Swiss-Belhotel Pondok Indah

    Περιγραφή

    Εμφάνιση λιγότερων

    Χαρακτηριστικά

    Εμφάνιση λιγότερων

    Αποστάσεις και απαραίτητες πληροφορίες

    Οι αποστάσεις που εμφανίζονται υπολογίζονται σε ευθεία γραμμή πάνω στον χάρτη. Οι πραγματικές αποστάσεις των διαδρομών μπορεί να διαφέρουν.
    Εμφάνιση λιγότερων

    Τι υπάρχει στην περιοχή

    Οι αποστάσεις που εμφανίζονται υπολογίζονται σε ευθεία γραμμή πάνω στον χάρτη. Οι πραγματικές αποστάσεις των διαδρομών μπορεί να διαφέρουν.
    Περισσότερα

    Πολιτική καταλύματος για τους επισκέπτες

    Εμφάνιση λιγότερων

    Χρήσιμες πληροφορίες

    Εμφάνιση λιγότερων

    Κριτικές για Swiss-Belhotel Pondok Indah από αληθινούς επισκέπτες

    ΚΡΙΤΙΚΕΣ ΣΤΗΝ AGODA (413)ΚΡΙΤΙΚΕΣ ΣΤΗΝ BOOKING.COM (373)
    7,9
    /
    10
    Καθαριότητα8,1
    Παροχές7,5
    Τοποθεσία7,9
    Εξυπηρέτηση8,1
    Σχέση ποιότητας-τιμής7,9
    Από τους επαληθευμένους επισκέπτες της Agoda
    Όλες οι γλώσσες
    Όλοι οι τύποι ταξιδιωτών (413)
    Όλοι οι τύποι δωματίων

    Εμφάνιση κριτικών με αναφορά σε 

    Εμφανίζονται 165 σχόλια επαληθευμένων επισκεπτών
    12345
    6,4
    Καλό
    Ronald από Σιγκαπούρη
    Ζευγάρι
    Superior Deluxe Twin
    Έμεινε 2 βράδια τον Φεβρουάριος 2019

    TOO CLOSE TO THE ROADS”

    This is my first hotel which had such a high noise level that I did not get a good nights sleep. The traffic noise goes down from 11 p.m. to 5 a.m. and then it picks up again. The man who handled my complain about my wifi connection didn't do much to ensure I had wifi.

    Η κριτική γράφτηκε στις 01 Μαρτίου 2019

    Dear Mr. Ronald, Thank you for taking time to review us. It is good to have idea from you, some advised from you have been submit to department heads concern for improvement. Always available for alternative room for those would like to have room far away from main road, our staffs will always ready to help and ensure you can enjoy your stay better. We wish you will have better experience in other occasion. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 30 Μαρτίου 2019
    Swiss-Belhotel Pondok Indah
    2,8
    Yamky από Ινδονησία
    Γκρουπ
    Σουίτα
    Έμεινε ένα βράδυ τον Δεκέμβριος 2018

    Worst service for suite room ”

    Couple weeks before, I had booked for the non smoking One Bed Room SUITE Swiss Bellhotel Pondok Indah Jakarta Indonesia for my client from AGODA. while check in they have to wait from 2:20PM to 3:22PM for the room key. I had booked couples weeks befor for the specific room One Bed Room Suite -Non Smoking. The customer had arrived 9:22 AM for bagage drop then go to the shopping center and come back to the hotel 2:20 PM The Hotel did not prepare for the suite room so the customer have to wait until 3:22PM for the room. The swimming pool very dirty, with leaf and the water visibility very bad. That what my clients hard complain to me regarding the worst service quality of the hotel they ever stay. I had complained to the Manager on Duty, Dewi Utami as Director Sales & Marketing and her staff Yuliana as Guest Service Agent wrote in chronology then Dewi Utari send by email.send to me that my client suddenly came for the specific room in 2:20 PM. Actually my booking had check for big bed and non smoking room for the suite. I make a big mistake to book a suite room in this Hotel and I will NEVER book room in Swis Bellhotel anymore all arround the world. Very disapointed with the sercive.

    Η κριτική γράφτηκε στις 24 Δεκεμβρίου 2018

    Dear Our Valued Guest, Thank you for taking time to review us, we apologize for the unexpected situation. We do expect all our guests have great experience stay. However, your experience have been share to our department heads concern to ensure we improve and avoid will not happen again to you or other potential guest to stay. We believe, we can do. Cleanliness of Swimming pool is apart of our concern, especially it's located in outdoor with some trees in surrounding and weather is very windy in this December. Again, we are pleased to welcome you back in other occasion. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 31 Δεκεμβρίου 2018
    Swiss-Belhotel Pondok Indah
    9,2
    Άριστο
    Christian από Ινδονησία
    Ζευγάρι
    Έμεινε ένα βράδυ τον Ιούνιος 2018

    4 star hotel at Good Location in Pondok Indah”

    This is one of the best hotel i ever stay, the staffs are friendly. The location is strategic in front of public transportation, we can used that public transportation to go to the nearest mall here. At overall i'm very satisfied with the hotel quality.

    Η κριτική γράφτηκε στις 11 Ιουλίου 2018

    Dear Ms. Christian, Thank you for taking time to review us, we do appreciate for your appreciation to hotel staffs, location and public facilities. We wish your great experience stay will always bring you back. We are pleased to welcome you in other occasion. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 04 Αυγούστου 2018
    Swiss-Belhotel Pondok Indah
    2,0
    Felicia από Ινδονησία
    Γκρουπ
    Superior Deluxe Δίκλινο
    Έμεινε ένα βράδυ τον Νοέμβριος 2018

    Unproffesional, not honest, bad service, bad experience”

    This is the WORST HOTEL I’ve stayed in my entire life. Service is very bad. Check in time is very late (+2 hours from 2PM) only give 1 key for 2 person room. Ask the hotel to send our luggage to the room and it took VERY LONG. Only after we complain they send our luggage. One of the worst is they change rooms worst than what ive paid (ordered suite than change to family room) without asking permission or give us information. It is very rude and not service oriented. They also mixed up the rooms not as our request although repeatedly we have told the manager and give copy of our notes. THEY STILL MIXED THE ROOMS. Very bad experience, bad service, bad hospitality. Wont recommend this to anyone else. Specially they are NOT HONEST AND GIVE DIFFERENT ROOMS WORST THAT YOU HAVE PAID FOR

    Η κριτική γράφτηκε στις 26 Νοεμβρίου 2018

    Dear Ms. Felicia, Thank you for taking time to review us, we apologize for the unexpected situation, we believe we can make improvement to ensure your experience will not happened again to you or other potential guest to stay. We are pleased to welcome you back in other occasion. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 08 Δεκεμβρίου 2018
    Swiss-Belhotel Pondok Indah
    2,0
    Felicia από Ινδονησία
    Γκρουπ
    Deluxe Δίκλινο
    Έμεινε ένα βράδυ τον Νοέμβριος 2018

    Unproffesional, not honest, and bad experience”

    This is the WORST HOTEL I’ve stayed in my entire life. Service is very bad. Check in time is very late (+2 hours from 2PM) only give 1 key for 2 person room. Ask the hotel to send our luggage to the room and it took VERY LONG. Only after we complain they send our luggage. One of the worst is they change rooms worst than what ive paid (ordered suite than change to family room) without asking permission or give us information. It is very rude and not service oriented. They also mixed up the rooms not as our request although repeatedly we have told the manager and give copy of our notes. THEY STILL MIXED THE ROOMS. Very bad experience, bad service, bad hospitality. Wont recommend this to anyone else. Specially they are NOT HONEST AND GIVE DIFFERENT ROOMS WORST THAT YOU HAVE PAID FOR

    Η κριτική γράφτηκε στις 26 Νοεμβρίου 2018

    Dear Ms. Felicia, Thank you for taking time to review us, we apologize for the unexpected situation, we believe we can make improvement to ensure your experience will not happened again to you or other potential guest to stay. We are pleased to welcome you back in other occasion. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 08 Δεκεμβρίου 2018
    Swiss-Belhotel Pondok Indah
    2,0
    Felicia από Ινδονησία
    Γκρουπ
    Superior Deluxe Δίκλινο
    Έμεινε ένα βράδυ τον Νοέμβριος 2018

    Very bad experience”

    This is the WORST HOTEL I’ve stayed in my entire life. Service is very bad. Check in time is very late (+2 hours from 2PM) only give 1 key for 2 person room. Ask the hotel to send our luggage to the room and it took VERY LONG. Only after we complain they send our luggage. One of the worst is they change rooms worst than what ive paid (ordered suite than change to family room) without asking permission or give us information. It is very rude and not service oriented. They also mixed up the rooms not as our request although repeatedly we have told the manager and give copy of our notes. THEY STILL MIXED THE ROOMS. Very bad experience, bad service, bad hospitality. Wont recommend this to anyone else. Specially they are NOT HONEST AND GIVE DIFFERENT ROOMS WORST THAT YOU HAVE PAID FOR

    Η κριτική γράφτηκε στις 26 Νοεμβρίου 2018

    Dear Ms. Felicia, Thank you for taking time to review us, we apologize for the unexpected situation, we believe we can make improvement to ensure your experience will not happened again to you or other potential guest to stay. We are pleased to welcome you back in other occasion. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 08 Δεκεμβρίου 2018
    Swiss-Belhotel Pondok Indah
    2,0
    Felicia από Ινδονησία
    Γκρουπ
    Σουίτα
    Έμεινε ένα βράδυ τον Νοέμβριος 2018

    VERY BAD experience”

    This is the WORST HOTEL I’ve stayed in my entire life. Service is very bad. Check in time is very late (+2 hours from 2PM) only give 1 key for 2 person room. Ask the hotel to send our luggage to the room and it took VERY LONG. Only after we complain they send our luggage. One of the worst is they change rooms worst than what ive paid (ordered suite than change to family room) without asking permission or give us information. It is very rude and not service oriented. They also mixed up the rooms not as our request although repeatedly we have told the manager and give copy of our notes. THEY STILL MIXED THE ROOMS. Very bad experience, bad service, bad hospitality. Wont recommend this to anyone else. Specially they are NOT HONEST AND GIVE DIFFERENT ROOMS WORST THAT YOU HAVE PAID FOR

    Η κριτική γράφτηκε στις 26 Νοεμβρίου 2018

    Dear Ms. Felicia, Thank you for taking time to review us, we apologize for the unexpected situation, we believe we can make improvement to ensure your experience will not happened again to you or other potential guest to stay. We are pleased to welcome you back in other occasion. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 08 Δεκεμβρίου 2018
    Swiss-Belhotel Pondok Indah
    2,0
    Felicia από Ινδονησία
    Γκρουπ
    Superior Deluxe Δίκλινο
    Έμεινε ένα βράδυ τον Νοέμβριος 2018

    Very bad experience”

    This is the WORST HOTEL I’ve stayed in my entire life. Service is very bad. Check in time is very late (+2 hours from 2PM) only give 1 key for 2 person room. Ask the hotel to send our luggage to the room and it took VERY LONG. Only after we complain they send our luggage. One of the worst is they change rooms worst than what ive paid (ordered suite than change to family room) without asking permission or give us information. It is very rude and not service oriented. They also mixed up the rooms not as our request although repeatedly we have told the manager and give copy of our notes. THEY STILL MIXED THE ROOMS. Very bad experience, bad service, bad hospitality. Wont recommend this to anyone else. Specially they are NOT HONEST AND GIVE DIFFERENT ROOMS WORST THAT YOU HAVE PAID FOR

    Η κριτική γράφτηκε στις 26 Νοεμβρίου 2018

    Dear Ms. Felicia, Thank you for taking time to review us, we apologize for the unexpected situation, we believe we can make improvement to ensure your experience will not happened again to you or other potential guest to stay. We are pleased to welcome you back in other occasion. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 08 Δεκεμβρίου 2018
    Swiss-Belhotel Pondok Indah
    10,0
    Άριστο
    Santy από Ινδονησία
    Οικογένεια με μικρά παιδιά
    Σουίτα
    Έμεινε 2 βράδια τον Οκτώβριος 2018

    Excellent Hospitality !”

    it was a great pleasure to spend my 2 days moment with my kids at Swiss Belhotel Pondok Indah, the hospitality of great staff from front office to housekeeping really nice and helpfull, plan to get more days with this excellent services and feel like home again, Love - Santy, Zara & Olive

    Η κριτική γράφτηκε στις 18 Οκτωβρίου 2018

    Dear Ms. Shanty, Thank you for taking time to review us, it is great to know that you have nice experience stay, we wish your stay will always enjoyable and memorable. Your review is valuable for us and other potential guest to stay. We are pleased to welcome you back in the near future. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 08 Δεκεμβρίου 2018
    Swiss-Belhotel Pondok Indah
    6,4
    Καλό
    Hubert από Γαλλία
    Επαγγελματίας
    Σουίτα
    Έμεινε 2 βράδια τον Οκτώβριος 2018

    Good accommodation but no privacy.”

    Despite having no disturb sign lit by the entrance door of my suite staff still went inside which offcourse it totally unacceptable. I am very disappointed with this and first time this happens in 30+ years of international travel.

    Η κριτική γράφτηκε στις 06 Οκτωβρίου 2018

    Dear Mr. Hubert, Thank you for taking time to review us. We apologize for the unexpected situation. Your review have been communicated and action by our Department Heads concern to ensure we can improve quality of service. Our guest privacy is one of concerns and a part of our service philosophy to ensure guest feel comfort, safe and secure. We wish, you will have better felling when you arrive for next stay. We are pleased to welcome you back in the near future. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 17 Οκτωβρίου 2018
    Swiss-Belhotel Pondok Indah
    9,2
    Άριστο
    Dody από Ινδονησία
    Ζευγάρι
    Superior Deluxe Twin
    Έμεινε ένα βράδυ τον Ιανουάριος 2019

    Nice hotel”

    Close to Pondok Indah mall

    Η κριτική γράφτηκε στις 31 Ιανουαρίου 2019

    Yth. Bapak Dody, Kami ucapkan terima kasih atas ulasan yang diberikan. Kami senang mendengar Anda merasa nyaman tinggal bersama kami. Semoga rasa nyaman senantiasa terjaga disetiap kunjungan berikutnya. Sarana kamar dengan pilihan family room dan business suite dengan harga terjangkau juga tersedia yang memungkinkan untuk tinggal diruangan yang lebih lega. Kami tunggu kedatangan berikutnya. Hormart Kami, Dedik Abdillah General Manager

    Απάντηση στις 04 Φεβρουαρίου 2019
    Swiss-Belhotel Pondok Indah
    10,0
    Άριστο
    Deby από Ινδονησία
    Οικογένεια με μεγάλα παιδιά
    Superior Deluxe Twin
    Έμεινε 2 βράδια τον Δεκέμβριος 2018

    Nice hotel”

    Nice hotel Friendly staff

    Η κριτική γράφτηκε στις 22 Ιανουαρίου 2019

    Yth. Ibu Deby, Kami ucapkan terim kasih atas ulasan yang diberikan. Kami senang mendengar Ibu menemukan rasa nyaman selama tinggal bersama kami. Semoga rasa nyaman tersebut tetap terjaga disetiap kunjungan berikutnya. Kami tunggu kedatangannya kembali. Hormat Kami, Dedik Abdillah General Manager

    Απάντηση στις 04 Φεβρουαρίου 2019
    Swiss-Belhotel Pondok Indah
    8,0
    Εξαιρετικό
    Irwandi από Ινδονησία
    Επαγγελματίας
    Superior Deluxe Twin
    Έμεινε ένα βράδυ τον Ιανουάριος 2019

    Good”

    Good

    Η κριτική γράφτηκε στις 10 Ιανουαρίου 2019

    Yth. Bapak Irwandi, Kami ucapkan terima kasih atas ulasan yang diberikan. Kami senang mendengar Bapak menemukan rasa nyaman selama tinggal dan beraktifitas bersama kami. Semoga senantiasa terjaga. Kami tunggu kehadiran Bapak kembali pada kunjungan berikutnya. Hormat Kami, Dedik Abdillah General Manager

    Απάντηση στις 04 Φεβρουαρίου 2019
    Swiss-Belhotel Pondok Indah
    8,0
    Εξαιρετικό
    HERMAWAN από Ινδονησία
    Ζευγάρι
    Grand Deluxe
    Έμεινε ένα βράδυ τον Δεκέμβριος 2018

    Lumayan”

    Lokasi bagus, makanan biasa aja

    Η κριτική γράφτηκε στις 08 Ιανουαρίου 2019

    Yth. Bapak Hermawan, Kami ucapkan terima kasih atas ulasan yang diberikan. Kami senang Bapak bisa menemukan rasa nyaman selama tinggal dan beraktifitas bersama kami. Semoga kunjungan berikutnya lebih baik. Kami tunggu kehadiran Bapak kembali pada kesempatan yang lain. Hormat Kami, Dedik Abdillah General Manager

    Απάντηση στις 04 Φεβρουαρίου 2019
    Swiss-Belhotel Pondok Indah
    9,2
    Άριστο
    Matheus από Ινδονησία
    Επαγγελματίας
    Grand Deluxe
    Έμεινε 3 βράδια τον Φεβρουάριος 2018

    Some of the facilities need maintainance”

    Nice hotel , staff were friendly- but neet attention to detail first my booking was no smoking and i got a smoking room. The hot water doesnt work well its eaither to hot or cold i cant get warm water. Other than that i like the place a lot, breakfast aas nice etc

    Η κριτική γράφτηκε στις 14 Φεβρουαρίου 2018

    Dear Mr Matheus, Greetings from Swiss-Belhotel Pondok Indah. Thank you for sharing your valuable feedback. We are delighted that you have selected Swiss-Belhotel Pondok Indah. We do appreciate your feedback to look at the minor improvement notes. We do apologize for your unexpected experience stay, hope we can avoid and fixed this in the future to give a better experience. Thank you very much and hope you will always choose Swiss-Belhotel Pondok Indah for your future travel needs. Best Regards, Dedik Abdillah -General Manager-

    Απάντηση στις 24 Φεβρουαρίου 2018
    Swiss-Belhotel Pondok Indah
    9,2
    Άριστο
    Jeff από Ινδονησία
    Ένα άτομο
    Deluxe Double Δωμάτιο
    Έμεινε ένα βράδυ τον Μάιος 2017

    Great Room”

    Large room, with walking closet & bathroom separated by wall from bedroom. Very nice & comfortable room. Pity, there's construction development nearby, bit noise, and also traffic because of this. Lot of foods & bars nearby..

    Η κριτική γράφτηκε στις 04 Μαΐου 2017

    Dear Mr. Jeff, Warmest Greetings from Swiss-Belhotel Pondok Indah. Thank you for sharing your valuable feedback. We are delighted that you have selected Swiss-Belhotel Pondok Indah as “Your Home Away From Home” and enjoyed our hotel rooms. We do appreciate your feedback to look at the minor improvement notes. I apologize for your unexpected experience and I will take this up with the team to avoid this in the future to give our guest a better experience. Thank you very much and we hope you will always choose Swiss-Belhotel Pondok Indah for your future travel needs. Best Regards, Dino Leonandri. -General Manager-

    Απάντηση στις 27 Μαΐου 2017
    Swiss-Belhotel Pondok Indah
    8,8
    Εξαιρετικό
    Nikki από Ινδονησία
    Οικογένεια με μικρά παιδιά
    Deluxe Double Δωμάτιο
    Έμεινε ένα βράδυ τον Ιούλιος 2016

    Short Holiday in Pondok Indah”

    This hotel was previously an apartment which recently converted into a hotel. To our pleasant surprise, my room was upgraded to a Grand Deluxe Room facing the pool on level 3. There was a little balcony to the room but you can not open the doors due to safety precaution. The room was clean, neat and spacious. It had a working table and a large 32 inch LCD TV. Bathroom area was quite large but the it gets a little wet after you take a shower, especially if you have young children. The breakfast variety was good and you get Japanese, local Indonesian, American standard dishes. The breakfast restaurant was facing the swimming pool which adds to the nice holiday ambience in the middle of a busy area. Parking can be a little problem when you get a full house because they dont have enough space, so if you are driving and need a parking space, check-in early. The staffs were nice and helpful through-out my stay, a good service standard across the board. My only disappointment was the fruit during breakfast was not all fresh, a few of my watermelon cuts were sour.

    Η κριτική γράφτηκε στις 11 Ιουλίου 2016

    Dear Mrs. Nikki, Warmest Greetings from Swiss-Belhotel Pondok Indah We would like to say thank you for sharing your valuable feedback and for selecting Swiss-Belhotel Pondok Indah.In the first Instant I would like to sincerely apologise for the shortfall in the standard of service you have received during your breakfast. Please be assured that I will take this up with the kitchen to avoid this in the future to give our guests a better experience. Therefore your feedback is very valuable to us. Though your positive comment about your overall stay in our hotel is very much appreciated. We are really happy that you hotel ambience and faciIities.This will motivate us to keep working hard to make our guest have a pleasant stay. We do believe that our customer satisfaction is our priority. Thank you very much and we hope you will always choose Swiss-Belhotel Pondok Indah for your future travel needs. Best Regards, Dino Leonandri -General Manager-

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    Swiss-Belhotel Pondok Indah
    8,4
    Εξαιρετικό
    Ronald από Ινδονησία
    Ζευγάρι
    Superior Deluxe Δίκλινο
    Έμεινε 3 βράδια τον Αύγουστος 2018

    Great hotel in a best location”

    A quite good hotel with international standards. Inside of the hotel is better than the reception area. Clean with nice big room. The only thing to improve is the spa. The spa it self was nice but it is very complicated to get an appointment. With your room card you are not able to reach spa floor and it makes more complex to reach them. The spa area is also not the best. It is only an appartement room with some more flowers.

    Η κριτική γράφτηκε στις 07 Σεπτεμβρίου 2018

    Dear Mr. Ronald, Thank you for taking time to review us. it is good to have idea from you, how you can enjoy stay with us. ..Your review is very valuable, especially Spa for improvement and other potential guest to stay. We wish you will have better experience for next arrivals. We are pleased to welcome you back in the near future. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 17 Οκτωβρίου 2018
    Swiss-Belhotel Pondok Indah
    3,6
    Abdulaziz από Σαουδική Αραβία
    Οικογένεια με μικρά παιδιά
    Suite Δυο Υπνοδωματια
    Έμεινε ένα βράδυ τον Αύγουστος 2018

    Unrecommended Hotel ”

    1-We arraived At 5pm and Wait more than 30min to find your booking. 2- I booked two bed rooms apartment include breakfast for four adults, but the guy in reception his name was Mirza informed me that breakfast only for two even my booking two rooms for four adults including breakfast!!! Actually he was tough and told me please if you Don't like our conditions please call Agoda, I tried to showed him Hotel's conditions in Agoda, but with out worth. For me it was bad experience At all

    Η κριτική γράφτηκε στις 09 Αυγούστου 2018

    Dear Bapak Abdul Aziz, Thank you for taking time to review us, we apologize for the unexpected situation, your review have been noted and review accordingly to ensure we can anticipate and make improvement. We wish your next stay will be more enjoyable. We are pleased to welcome you back in the near future. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 08 Δεκεμβρίου 2018
    Swiss-Belhotel Pondok Indah
    6,8
    Καλό
    Ronald από Ταϊλάνδη
    Επαγγελματίας
    Deluxe Double Δωμάτιο
    Έμεινε 2 βράδια τον Αύγουστος 2018

    Overall a Good Hotel”

    Arrived very late (horrendous line at immigration) and the room I had booked was no longer available as non-smoking. They upgraded me to next level room so this was fine. Room was clean, comfortable bed, room service prompt, and very good breakfast. Hallway noise disturbed me a couple times, and you need to take a taxi to go shopping or out for dinner.

    Η κριτική γράφτηκε στις 06 Αυγούστου 2018

    Dear Mr. Ronald, Thank you for taking time to review us. We always expect our guest has great experience stay, but unfortunately it was not happen to you especially you feel disturbed noise from Hallway. Following this experience, we wish we can understand you well by providing better room allocation to avoid noise for your next stay. And, we thank you for your appreciation to room quality, services and breakfast. Again, we are pleased to welcome you back in other occasion. Kind regards, Dedik Abdillah General Manager

    Απάντηση στις 09 Αυγούστου 2018
    Swiss-Belhotel Pondok Indah
    12345
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