Εξαιρετικό 8,3
αποτέλεσμα από 1738 κριτικές

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Εξαιρετικό



από 1737 κριτικές
  • Καθαριότητα 8,2
  • Παροχές 7,7
  • Τοποθεσία 8,7
  • Άνεση/κατάσταση δωματίου: 8,3
  • Απόδοση προσωπικού: 8,6
  • Σχέση ποιότητας-τιμής 8,5
  • Φαγητό/Δείπνο: 7,6
Ταξινόμηση κατά

Miroslav από Σλοβακία
Ένα άτομο
Superior
Έμεινε 2 βράδια τον Νοέμβριος 2014
excellent
food, personal, wilingness
Η κριτική γράφτηκε στις 16 Νοεμβρίου 2014

Lan από Βιετνάμ
Επαγγελματίας
Superior
Έμεινε ένα βράδυ τον Νοέμβριος 2014
good location, clean, friendly staff
good location, clean, friendly staff
located in old quarter, easy to access the favorite place of Ha Noi. Room is comfortable, quite small but acceptable with the price. I will come back here.
Η κριτική γράφτηκε στις 11 Νοεμβρίου 2014

Adele από Αυστραλία
Οικογένεια με μεγάλα παιδιά
Οικογενειακή Σουίτα με θέα στην Πόλη (4 Ενήλικες)
Έμεινε ένα βράδυ τον Οκτώβριος 2014
Sweet little hotel surrounded by activity
location, structure, staff performance
Only stayed for one night, but our stay was enjoyable. The package included breakfast, so I am only able to rate the food / dining on that one meal - there is no in house room service. It's such a cute little place, lovely rooms which are furnished in a traditional Vietnamese style. It was in the centre of the Ancient Town part of Hanoi, near the lake, lots of restaurants and shops. The staff were wonderful. I would recommend this hotel and would stay here again.
Η κριτική γράφτηκε στις 10 Νοεμβρίου 2014

The από Αυστραλία
Επαγγελματίας
Superior
Έμεινε 2 βράδια τον Νοέμβριος 2014
Good value for money. Location is very centralized
The staffs are very good. The room is quite comfortable and best value for money
Good
Η κριτική γράφτηκε στις 08 Νοεμβρίου 2014

NG από Μαλαισία
Ένα άτομο
Superior
Έμεινε ένα βράδυ τον Οκτώβριος 2014
no commend due to not stay
location, cheap, helpful staff
no commend due to not stay
Η κριτική γράφτηκε στις 04 Νοεμβρίου 2014

Terence από Μαλαισία
Οικογένεια με μικρά παιδιά
Deluxe
Έμεινε 5 βράδια τον Οκτώβριος 2014
Family Hotel, A Must Stay!
Friendly hotel staff, great location, good food
The staff are very helpful, making sure we were comfortable and relaxed. We arranged our tours through the hotel and there was no problem at all. Breakfast in the hotel was nice, with food replenished very frequently. The location is very near to Hoan Kiem Lake and the Night Market.
Η κριτική γράφτηκε στις 04 Νοεμβρίου 2014

Terence από Μαλαισία
Οικογένεια με μικρά παιδιά
Σουίτα με θέα στην πόλη
Έμεινε 3 βράδια τον Οκτώβριος 2014
Coming back to a warm place
Location, Staff Friendliness
The rooms are spacious and comfortable. The staff are very attentive and friendly. Although many times we arrive back at the hotel at wee hours and tired, they still greeted us with warm hearts. Tours were arranged by hotel staff and it was very enjoyable.
Η κριτική γράφτηκε στις 04 Νοεμβρίου 2014

Shet από Μαλαισία
Ένα άτομο
Superior
Έμεινε 3 βράδια τον Οκτώβριος 2014
Better than 5 star hotels
Great location, spacious room, and best of all -- very friendly, supportive and informative hotel staffs!
It was a really pleasure stay at the Thaison Palace Hotel during my 5 night stay at Hanoi. Perfectly located in the centre of Old Quarter, I was able to walk to a few famous tourist spots such as Hoan Kiem Lake, Water Puppet Theatre, and the Old Quarter City itself. Staffs were really great. Joe and Alice who welcomed me with a cup of Vietnamese Coffee upon my arrival were being really helpful, especially with the planning of my travelling itinerary after knowing that I'd no plan for the next few days. They also bought me a local sim card that allowed me to stay connected with my local friends in Hanoi, as well as family and friends back in my hometown. It was a great relief for me as I didn't know how to speak in Vietnamese. Other staffs, Richie, Henry and Lana were also helping at the best they could to make me feel comfortable throughout the stay. p/s they all speak really good English, so no problem of communicating at all. In overall, I would say this place provides the best hospitality service ever, being at their best abilities to make you as comfortable as possible. Very highly recommended to all kind of travelers especially to solo travelers who didn't have a definite plan just like me!
Η κριτική γράφτηκε στις 31 Οκτωβρίου 2014

Fong από Μαλαισία
Γκρουπ
Superior
Έμεινε 2 βράδια τον Οκτώβριος 2014
fantastic
staff very helpful really make your day I will definitely come back and recommend for friends and family
Room very clean and fantastic
Η κριτική γράφτηκε στις 30 Οκτωβρίου 2014

Gladys από Φιλιππίνες
Ένα άτομο
Superior
Έμεινε 3 βράδια τον Οκτώβριος 2014
value for money
location, buffet breakfast, customer service
I arrived at 2 am and they were good enough to accommodate me despite the late hour (they are open only up to 11pm. Take note this is not a traditional hotel where they are open 24/7). The building is much like the other hotels in an area: narrow apartment buildings that were re-purposed to become hotels where there are only 2 rooms to a floor. It's a good thing they have an elevator though as i have read some hotels don't have one and you have to go up flights of stairs. The buffet breakfast is good for the price i paid. More traditional Vietnamese food served but they also served thick slabs of bacon so that was so much worth it for me. I paid for the superior room only but got upgraded to the family room which was huge: two beds - a king and a standard, new TV and decent cable channels, good airconditioning, hot water, half tub, and a ref. They also even provide a free computer in the room. I didn't use it though as i had my own tablet. The hotel personnel are really helpful in giving tips on places to go and how to get there, places to eat, what cab company to take and how much to pay. But if you're on a budget, book whatever tours you want elsewhere. There are a lot of agencies in the vicinity. Make sure to get all the terms figured out though. I had a bad experience with my tour. I checked out at the usual time 12nn and had to leave later at 9pm. They were kind enough to let me use a bathroom to freshen up. All in all a good place to stay in the vicinity and for the price.
Η κριτική γράφτηκε στις 29 Οκτωβρίου 2014


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