The Cascades Hotel at Sun City
The Cascades Hotel at Sun City
Δείτε 60 φωτογραφίες
 The Cascades Hotel at Sun City

  • 30 μ²/323 ft²
  • Επιτρέπεται το κάπνισμα
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Εσωτερική όψη The Cascades Hotel at Sun City
Εσωτερική όψη
Δείτε 60 φωτογραφίες
Πισίνα The Cascades Hotel at Sun City
Πισίνα
Δείτε 60 φωτογραφίες
Πισίνα The Cascades Hotel at Sun City
Πισίνα
Δείτε 60 φωτογραφίες
ΣΤΟΝ ΧΑΡΤΗ The Cascades Hotel at Sun City
ΣΤΟΝ ΧΑΡΤΗ
Εξαιρετικό
Τοποθεσία
8,8
Δείτε 60 φωτογραφίες The Cascades Hotel at Sun City
Δείτε 60 φωτογραφίες
Αφαιρέθηκε από τα Αγαπημένα
Εξαιρετικό
Βάσει 65 κριτικώνΔείτε τι είπαν οι επισκέπτες
8,0
Σχέση ποιότητας-τιμής7,1
Απόσταση από κέντρο45.0 Km
Αξιολόγηση τοποθεσίας8,8
Έχει εστιατόριοΝαι
  • Μεταφορά από/προς το αεροδρόμιο

  • Ιδιωτική παραλία

  • Ανταλλαγή συναλλάγματος

  • Δωρεάν Wi-Fi σε όλα τα δωμάτια

Επιλογές δωματίων
8,5
Εξαιρετική
Άνεση & ποιότητα δωματίου
5 ταξιδιώτες κοιτάζουν τώρα αυτήν την ιδιοκτησίαΚάντε κράτηση τώρα, πριν να είναι πολύ αργά!
Flamingo
Flamingo
...
  • Θέα: Κήπος
  • 240 μ²/2583 ft²
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Luxury
Luxury
...
  • Θέα: Κήπος
  • 44 μ²/474 ft²
  • 1 king size κρεβάτι
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Luxury Σουίτα (Luxury Suite)
Luxury Σουίτα (Luxury Suite)
...
  • Θέα: Κήπος
  • 66 μ²/710 ft²
  • 1 king size κρεβάτι
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Superior Οικογενειακό (Superior Family)
Superior Οικογενειακό (Superior Family)
...
  • Θέα: Κήπος
  • 33 μ²/355 ft²
  • 1 king size κρεβάτι και 1 κ...
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Luxury Twin
Luxury Twin
...
  • Θέα: Κήπος
  • 31 μ²/334 ft²
  • 2 μονά κρεβάτια
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Δωμάτιο για Παραπληγικούς (Paraplegic Room)
Δωμάτιο για Παραπληγικούς (Paraplegic Room)
...
  • Θέα: Κήπος
  • 33 μ²/355 ft²
  • 1 king size κρεβάτι
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Superior Luxury Μονάδα (Superior Luxury)
Superior Luxury Μονάδα (Superior Luxury)
...
  • Θέα: Κήπος
  • 44 μ²/474 ft²
  • 1 king size κρεβάτι
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Πολυτελής Οικογενειακή Μονάδα (Luxury Family)
Πολυτελής Οικογενειακή Μονάδα (Luxury Family)
...
  • Θέα: Κήπος
  • 33 μ²/355 ft²
  • 1 king size κρεβάτι και 1 κ...
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Πολυτελές Μονόκλινο Δωμάτιο (Single Luxury)
Πολυτελές Μονόκλινο Δωμάτιο (Single Luxury)
...
  • 30 μ²/323 ft²
  • Επιτρέπεται το κάπνισμα
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Μονόκλινο Δωμάτιο Deluxe Superior (Single Deluxe Superior)
Μονόκλινο Δωμάτιο Deluxe Superior (Single Deluxe Superior)
...
  • 44 μ²/474 ft²
  • Επιτρέπεται το κάπνισμα
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Πρόσφατα σχόλια πελατών

Κριτικές στην Agoda (65)Κριτικές στην Booking.com (1096)
8,0
Εξαιρετικό
Καθαριότητα8,2
Παροχές7,9
Τοποθεσία8,8
Άνεση δωματίου και ποιότητα8,5
Εξυπηρέτηση7,7
Σχέση ποιότητας-τιμής7,1
Από τους επαληθευμένους επισκέπτες της Agoda
Φιλτράρισμα σχολίων επισκεπτών κατά:
Γλώσσα
English
Français
简体中文
العربية
περισσότερα
Τύπος δωματίου
Δωμάτιο για Παραπληγικούς
Luxury Twin
Superior Luxury Μονάδα
Πολυτελής Οικογενειακή Μονάδα
περισσότερα
Εμφανίζονται 45 σχόλια επαληθευμένων επισκεπτών
123
6,0
Peter από Ηνωμένο Βασίλειο
Ζευγάρι
Superior Luxury Μονάδα
Έμεινε 3 βράδια τον Μάιος 2018
Not very good value for the price ”
Hotel very old, swimming pool empty, superior luxury room without terrace
Η κριτική γράφτηκε στις 26 Μαΐου 2018
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. Please be advised that we are doing renovations from the 1st of July 2018. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service.
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The Cascades Hotel at Sun City
7,2
Πολύ καλό
Timothy από Ιρλανδία
Ζευγάρι
Superior Luxury Μονάδα
Έμεινε ένα βράδυ τον Μάρτιος 2018
Nice but dated”
Stayed here after a few nights in Pilansberg game reserve. It was very pleasant, but definitely shades of former glory.
Η κριτική γράφτηκε στις 23 Απριλίου 2018
Thanks for staying with us. We appreciate your feedback!
Απάντηση στις 03 Μαΐου 2018
The Cascades Hotel at Sun City
4,8
Goolam από Νότιος Αφρική
Οικογένεια με μικρά παιδιά
Luxury Twin
Έμεινε 4 βράδια τον Μάρτιος 2018
I expected more”
I don't consider this property a five star. I've had the opportunity of travelling many destinations and stayed at many five star hotels, this by far was the most disappointing. breakfast was a nightmare. the so called 'heated pool' wasn't such. staff weren't very helpful neither were they cheerful. there were many muslim families present during my stay, and the hotel didn't bother catering for our dietary needs, very poor effort in the demarkation of food groups. The Cascades have much to learn if they desire recognition in the hospitality industry. I'm not a fussy person nor hard to please, but this vacation was definitely not worth the price. first and last visit to the cascades. wouldn't recommend this property for the discerning guest.
Η κριτική γράφτηκε στις 02 Απριλίου 2018
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs. Kind Regards Asa
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The Cascades Hotel at Sun City
7,6
Πολύ καλό
MAJEDI από Νότιος Αφρική
Ζευγάρι
Luxury Twin
Έμεινε 4 βράδια τον Ιανουάριος 2018
Πολύ καλό”
Elevators need maintenance. Hotel needs upgrade everything looks dated. Breakfast definitely not up to standard. Overall not a 5 Star. Overpriced .
Η κριτική γράφτηκε στις 05 Μαρτίου 2018
Thank you for the comment and to thank you for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. Please be advised that we will be doing renovations from the 1st of April 2018. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
8,8
Εξαιρετικό
Alexei από Ηνωμένες Πολιτείες
Ζευγάρι
Δωμάτιο για Παραπληγικούς
Έμεινε 4 βράδια τον Φεβρουάριος 2018
The best location in Sun City”
The location of Cascades is the best in this resort city. All the attractions are easily accessed by foot. There are plenty of very reasonably priced places to eat in the nearby Mall (like Nando's for instance). But the breakfast in the hotel is good enough and is served in a nice restaurant with comfortable chairs and big tables with the life piano music in the background. Some of the waiters could have shown more friendliness though. It would have been nice also if this restaurant was opened for lunch and dinner as well, but it is not the case. Generally, it is not clear where to find the food after 22:00. We didn't like the tap water and had to use the bottled water to make tea or coffee in the room. We enjoyed our stay and we were glad we selected this hotel, which seems the best in the area.
Η κριτική γράφτηκε στις 03 Μαρτίου 2018
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
10,0
Άριστο
Jacqui από Ηνωμένο Βασίλειο
Ζευγάρι
Luxury Twin
Έμεινε 2 βράδια τον Φεβρουάριος 2018
Nice End”
We stayed in Sun City 3 weeks after travelling across South Africa. Check-in with Philyus was exceptional. The walks around the complex were pleasant and the variety of places to eat brilliant.
Η κριτική γράφτηκε στις 28 Φεβρουαρίου 2018
Thanks for staying with us. We appreciate your feedback!
Απάντηση στις 07 Μαρτίου 2018
The Cascades Hotel at Sun City
8,0
Εξαιρετικό
Ashita από Νότιος Αφρική
Οικογένεια με μεγάλα παιδιά
Luxury Twin
Έμεινε 2 βράδια τον Οκτώβριος 2017
Πολύ καλό”
I always look forward to going to Sun City as it is a nice mid-week/weekend get away with loads of fun and adventure. However going back there after four years was somewhat different this time. I found the rooms at the Cascades to be less modern than I expected with a very dated look compared to what was advertised on the web. The entertainment centre had vastly changed to look somewhat like a mall more than an entertainment centre. This really killed my buzz. The pool at the Cascades was green! Which means we could only swim in one small section which was blue. This is not on especially during peak season! The water in my shower was cold in the mornings and only warmed up later on in the day. There is no adequate facility to ensure on going hot water. This was really frustrating. On the plus side the variety of restaurants and the new slides added to the valley of the waves made it a fun day in the sun. Although two slides were out of order. The staff were also very warm and friendly. Overall I would rate this trip a good one but I would think twice about staying at the Cascades again.
Η κριτική γράφτηκε στις 28 Οκτωβρίου 2017
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
9,6
Άριστο
Priyanka από Ινδία
Ζευγάρι
Luxury Twin
Έμεινε ένα βράδυ τον Σεπτέμβριος 2017
Grand room!”
Helped us with an early check in despite the hotel being completely booked out. Really helpful staff and great buffet breakfast.
Η κριτική γράφτηκε στις 17 Σεπτεμβρίου 2017
Thanks for staying with us. We appreciate your feedback!
Απάντηση στις 07 Μαρτίου 2018
The Cascades Hotel at Sun City
8,8
Εξαιρετικό
badr από Σαουδική Αραβία
Οικογένεια με μικρά παιδιά
Luxury Twin
Έμεινε 4 βράδια τον Σεπτέμβριος 2017
Εξαιρετικό”
The Elevator need maintenance
Η κριτική γράφτηκε στις 12 Σεπτεμβρίου 2017
Thanks for staying with us. We appreciate your feedback!
Απάντηση στις 07 Μαρτίου 2018
The Cascades Hotel at Sun City
8,0
Εξαιρετικό
Frederick από Νότιος Αφρική
Οικογένεια με μικρά παιδιά
Luxury Twin
Έμεινε 5 βράδια τον Απρίλιος 2017
Terrible check in but not on the part of the lady who checked me in - she tried her utmost to help”
When booking the two rooms I asked for either interleading rooms or rooms next to each other. I even called the Resort as was assured we had rooms next to each other. Upon arrival I was allocated rooms 710 and 718, how can I have my 5 year old staying so far from me? Absolutely disgusting service and these rooms don't come cheaply Secondly the heated pool was also turned off and the pool was not subject to maintenance and there was no warning either prior to or upon check in.
Η κριτική γράφτηκε στις 28 Απριλίου 2017
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
4,8
Veloshnee από Νότιος Αφρική
Ζευγάρι
Luxury Twin
Έμεινε 2 βράδια τον Μάρτιος 2017
Αποδεκτό”
Not wat I expected.
Η κριτική γράφτηκε στις 22 Μαρτίου 2017
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
9,2
Άριστο
Kathija από Νότιος Αφρική
Ζευγάρι
Δωμάτιο για Παραπληγικούς
Έμεινε 3 βράδια τον Φεβρουάριος 2017
Excellent”
Loved th security n cleanliness
Η κριτική γράφτηκε στις 20 Φεβρουαρίου 2017
Thanks for staying with us. We appreciate your feedback!
Απάντηση στις 07 Μαρτίου 2018
The Cascades Hotel at Sun City
6,4
Καλό
Nicolas από Νότιος Αφρική
Ζευγάρι
Luxury Twin
Έμεινε 2 βράδια τον Φεβρουάριος 2017
NA”
NA
Η κριτική γράφτηκε στις 16 Φεβρουαρίου 2017
Thanks for staying with us.
Απάντηση στις 07 Μαρτίου 2018
The Cascades Hotel at Sun City
8,8
Εξαιρετικό
Gary από Νότιος Αφρική
Ζευγάρι
Luxury Twin
Έμεινε 2 βράδια τον Ιανουάριος 2017
Great location, great value for money... service, almost there”
Sun City is unique. A curious mix of Butlin's and Las Vegas. It works though, and can be whatever you want it to be: golf holiday, relaxing by the pool, adventure and of course one of Africa's finest game reserves is next door. It also offers fine dining (alongside a plethora of fast food outlets in the main centre), but you have to track it down. South Africa is still learning customer service in the hospitality sector. Standards vary but Sun City is one of the best. To me it felt that the resort though, after a Rand 400 million revamp, is still unclear what its target market is. It is a great family destination, it is a relaxing pool holiday, it is a mass market slot machine and gambling destination (the main Casino feels more end of the pier seaside amusements in Blackpool than Monte Carlo) and of course it is a gateway to the Pilanesberg game reserve, where you will easily see elephant, rhino, hippo, lion. The resort attracts a mix of people from all backgrounds and it feels safe, which is a huge bonus for a South African destination. At the Cascades hotel, breakfast was good, but the management need to work out a way to avoid the queues. And, while this certainly does not affect me, for Islamic visitors (and there were quite a few), the hotel might like to ensure the bacon and sausages can not contaminate the other (very good) English breakfast choices. When putting scrambled egg or tomato onto the plate, it was impossible to stop the serving spoon touching the bacon. I was surprised to learn the the Sun City owners were also involved in Atlantis The Palm, Dubai, which I've visited many times. In fairness you can 'feel' the similarities but Sun City is a lot cheaper. Atlantis attracts wealthy holidaymakers from around the world, who expect the best. But of course there's no casino. And for me, the weather in Dubai is too hot for most of the year. South Africa really does have it beaten. Why more people from around the world fail to see the benefits o
Η κριτική γράφτηκε στις 30 Ιανουαρίου 2017
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
9,6
Άριστο
Boniswa από Νότιος Αφρική
Οικογένεια με μεγάλα παιδιά
Δωμάτιο για Παραπληγικούς
Έμεινε ένα βράδυ τον Δεκέμβριος 2016
Excellent ”
The restaurant is not so convenient. We walked through the bushes to reach the dining facilities. Facilty staff had good attitude and facility very clean
Η κριτική γράφτηκε στις 25 Δεκεμβρίου 2016
Thanks for staying with us. We appreciate your feedback!
Απάντηση στις 07 Μαρτίου 2018
The Cascades Hotel at Sun City
8,4
Εξαιρετικό
Avril από Νότιος Αφρική
Γκρουπ
Luxury Twin
Έμεινε ένα βράδυ τον Απρίλιος 2016
Wonderful experience. I was upgraded to a suite as it was my birthday. They also added a fruit basket and Champagne. Awesome experience. The suite was spacious and comfortable”
The room was clean and comfortable. Truly memorable experience. Bathrooms were very clean and nice. Would much rather stay at the cascades than any other hotel in sun city.
Η κριτική γράφτηκε στις 14 Δεκεμβρίου 2016
Thanks for staying with us. We appreciate your feedback!
Απάντηση στις 07 Μαρτίου 2018
The Cascades Hotel at Sun City
2,4
Mick από Νότιος Αφρική
Επαγγελματίας
Luxury Twin
Έμεινε 3 βράδια τον Νοέμβριος 2016
Not good”
Very over priced for what you get!
Η κριτική γράφτηκε στις 28 Νοεμβρίου 2016
Thanks for staying with us. We appreciate your feedback!
Απάντηση στις 07 Μαρτίου 2018
The Cascades Hotel at Sun City
6,3
Καλό
Manfred από Ναμίμπια
Ζευγάρι
Luxury Twin
Έμεινε 4 βράδια τον Δεκέμβριος 2015
The Cascades Hotel at Sun City”
rooms, variety and outdoors activities
Η κριτική γράφτηκε στις 07 Ιανουαρίου 2016
Thanks for staying with us. We appreciate your feedback!
Απάντηση στις 07 Μαρτίου 2018
The Cascades Hotel at Sun City
6,3
Καλό
Howard από Νότιος Αφρική
Ένα άτομο
Superior Luxury Μονάδα
Έμεινε ένα βράδυ τον Οκτώβριος 2015
Great Hotel but missing 5 star polish”
Location location location
The hotel itself is great but it isn't 5 star. A 5 star hotel has a fully stocked mini bar - here you need to call room service to stock it - I didn't bother. A 5 star hotel has dressing gowns in the closet - not here! Breakfast is great but staff are lazy and useless - nobody offers coffee / you need to search for a waiter who never smiles.
Η κριτική γράφτηκε στις 20 Οκτωβρίου 2015
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
8,3
Εξαιρετικό
Fatma από Μαλαισία
Οικογένεια με μικρά παιδιά
Superior Luxury Μονάδα
Έμεινε 2 βράδια τον Σεπτέμβριος 2015
Travelling with young children”
Strategic, Luxury room and Awesome Breakfast
We love the room the most, it was clean and spacious. Needed the space as we were traveling with 3 young kids. The hotel is also close to all places including the arcade which the kids love the most. The breakfast spread was awesome, loved it! However, wish the staff was more friendly. They hardly smile and did not really attend to enquiries. Their face shows like they we forced to serve the guests!
Η κριτική γράφτηκε στις 30 Σεπτεμβρίου 2015
Thank you for your comment and for choosing the Cascades Hotel as your preferred lodging facility for your stay at the Sun City Resort. Thank you for bringing to my attention the various points of concern. These have all been noted and I have discussed the issues with the relevant Management concerned who have devised and implemented a remedial plan of action in order to ensure we do not have a recurrence. As part of an international brand which prides itself on service, and front runners in the industry we serve; corrective measures have been devised and implemented to eliminate the possibility of re-occurrence in the near future as excellence is not an accomplishment but is rather a spirit and a never ending process that Hoteliers strive to master. Your comments will help us address the issue you brought to our attention so we can improve our service. We truly appreciate your business.
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The Cascades Hotel at Sun City
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