The Palace of the Lost City
The Palace of the Lost City
Δείτε 57 φωτογραφίες
 The Palace of the Lost City

  • 30 μ²/323 ft²
Περισσότερα
Αίθουσα υποδοχής The Palace of the Lost City
Αίθουσα υποδοχής
Δείτε 57 φωτογραφίες
Αίθουσα υποδοχής The Palace of the Lost City
Αίθουσα υποδοχής
Δείτε 57 φωτογραφίες
Εσωτερική όψη The Palace of the Lost City
Εσωτερική όψη
Δείτε 57 φωτογραφίες
ΣΤΟΝ ΧΑΡΤΗ The Palace of the Lost City
ΣΤΟΝ ΧΑΡΤΗ
Εξαιρετικό
Τοποθεσία
8,8
Δείτε 57 φωτογραφίες The Palace of the Lost City
Δείτε 57 φωτογραφίες
Αφαιρέθηκε από τα Αγαπημένα
2016

The Palace of the Lost City

Εξαιρετική τοποθεσία
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Εξαιρετικό
Βάσει 95 κριτικώνΔείτε τι είπαν οι επισκέπτες
8,3
87% των χρηστών θα το πρότεινε σε έναν φίλο
Σχέση ποιότητας-τιμής7,6
Απόσταση από κέντρο45.0 Km
Αξιολόγηση τοποθεσίας8,8
Έχει εστιατόριοΝαι
  • Ιδιωτική παραλία

  • Δωρεάν Wi-Fi σε όλα τα δωμάτια

  • Ανταλλαγή συναλλάγματος

  • Υδρομασάζ

Επιλογές δωματίων
8,5
Εξαιρετική
Άνεση & ποιότητα δωματίου
7 ταξιδιώτες κοιτάζουν τώρα αυτήν την ιδιοκτησίαΚάντε κράτηση τώρα, πριν να είναι πολύ αργά!
Superior Luxury Δωμάτιο (Superior Luxury Room)
Superior Luxury Δωμάτιο (Superior Luxury Room)
...
  • Θέα: Κήπος
  • 46 μ²/495 ft²
  • 1 king size κρεβάτι
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Δωμάτιο για Παραπληγικούς (Paraplegic Room)
Δωμάτιο για Παραπληγικούς (Paraplegic Room)
...
  • Θέα: Κήπος
  • 45 μ²/484 ft²
  • 1 king size κρεβάτι
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Οικογενειακό (2 εν.+2 π.) (Family Room (2 Adults + 2 Children))
Οικογενειακό (2 εν.+2 π.) (Family Room (2 Adults + 2 Children))
...
  • Θέα: Κήπος
  • 51 μ²/549 ft²
  • 1 king size κρεβάτι και 1 κ...
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Junior Σουίτα (Junior Suite)
Junior Σουίτα (Junior Suite)
...
  • Θέα: Κήπος
  • 70 μ²/753 ft²
  • 1 king size κρεβάτι
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Luxury Twin Δωμάτιο (Luxury Twin room)
Luxury Twin Δωμάτιο (Luxury Twin room)
...
  • Θέα: Κήπος
  • 36 μ²/388 ft²
  • 2 μονά κρεβάτια
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Luxury
Luxury
...
  • Θέα: Πισίνα
  • 51 μ²/549 ft²
  • 1 king size κρεβάτι
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Superior Σουίτα (Superior Suite)
Superior Σουίτα (Superior Suite)
...
  • Θέα: Κήπος
  • 88 μ²/947 ft²
  • 1 king size κρεβάτι
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Πολυτελές Μονόκλινο Δωμάτιο (Single Luxury)
Πολυτελές Μονόκλινο Δωμάτιο (Single Luxury)
...
  • 35 μ²/377 ft²
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Πολυτελές Μονόκλινο Δωμάτιο (Single Luxury)
Πολυτελές Μονόκλινο Δωμάτιο (Single Luxury)
...
  • 35 μ²/377 ft²
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Διπλό Κρεβάτι Superior Θεα Πισινα (Double Superior Pool View)
Διπλό Κρεβάτι Superior Θεα Πισινα (Double Superior Pool View)
...
  • 30 μ²/323 ft²
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Έχετε κάποια ερώτηση για το The Palace of the Lost City;
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Περισσότερες πληροφορίες για το The Palace of the Lost City

Περισσότερες πληροφορίες για το The Palace of the Lost City

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Πρόσφατα σχόλια πελατών

Κριτικές στην Agoda (95)Κριτικές στην Booking.com (1303)
8,3
Εξαιρετικό
Καθαριότητα8,5
Παροχές8,8
Τοποθεσία8,8
Άνεση δωματίου και ποιότητα8,5
Εξυπηρέτηση8,1
Σχέση ποιότητας-τιμής7,6
Από τους επαληθευμένους επισκέπτες της Agoda
Φιλτράρισμα σχολίων επισκεπτών κατά:
Γλώσσα
English
简体中文
Deutsch
Français
περισσότερα
Τύπος δωματίου
Superior Luxury Δωμάτιο
Luxury
Οικογενειακό (2 εν.+2 π.)
Δωμάτιο για Παραπληγικούς
περισσότερα
Εμφανίζονται 66 σχόλια επαληθευμένων επισκεπτών
1234
4,8
PEERAPON από Ταϊλάνδη
Οικογένεια με μικρά παιδιά
Luxury Twin Δωμάτιο
Έμεινε ένα βράδυ τον Αύγουστος 2018
Out dated hotel and rudeness staff”
Easy and quick review. Out dated hotel. And very very rude and unhelpful staffs.
Η κριτική γράφτηκε στις 16 Αυγούστου 2018
Dear Peerapon Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
10,0
Άριστο
Vicky από Νότιος Αφρική
Ζευγάρι
Luxury Twin Δωμάτιο
Έμεινε ένα βράδυ τον Αύγουστος 2018
Amazing”
Our stay was superb, the palace went out of their way to make us feel as comfortable and special as possible! Loved it.
Η κριτική γράφτηκε στις 13 Αυγούστου 2018
Dear Vicky Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
7,2
Πολύ καλό
Mark από Ηνωμένο Βασίλειο
Οικογένεια με μικρά παιδιά
Luxury Twin Δωμάτιο
Έμεινε 2 βράδια τον Ιούνιος 2018
Lost in time”
Great hotel, but in need of some tlc maintenance
Η κριτική γράφτηκε στις 16 Ιουνίου 2018
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 25 Ιουνίου 2018
The Palace of the Lost City
9,2
Άριστο
Boniswa από Νότιος Αφρική
Ζευγάρι
Δωμάτιο για Παραπληγικούς
Έμεινε ένα βράδυ τον Δεκέμβριος 2017
I have enjoyed everything. My special requests were attended into. Breakfast fast was awesome.”
Pool relaxing was awesome
Η κριτική γράφτηκε στις 23 Δεκεμβρίου 2017
Dear Boniswa Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
10,0
Άριστο
Kaylene από Αυστραλία
Ζευγάρι
Luxury Twin Δωμάτιο
Έμεινε 4 βράδια τον Δεκέμβριος 2017
Majestic!!!!”
Just a beautiful hotel. Very opulent and majestic. One of the nicest hotel that we have stayed in from visiting many hotels around the world.
Η κριτική γράφτηκε στις 18 Δεκεμβρίου 2017
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 25 Ιουνίου 2018
The Palace of the Lost City
6,8
Καλό
Nicolette από Νότιος Αφρική
Οικογένεια με μεγάλα παιδιά
Luxury Twin Δωμάτιο
Έμεινε ένα βράδυ τον Νοέμβριος 2017
Great resort, dissapointing service”
The beds, breakfast and activities are wonderful. Pity about the service levels. We had 2 rooms, one had a welcome bottle of wine and fruit, the other did not. They did rectify it. We ordered one bedroom with 2 single beds and one with 1 double bed, both had 2 single beds. Only one room received the turn down service in the evening. Oh and on check-in they could not find our reservations, that took a while to sort out. The beds are really nice, but the room requires repairs e.g. the mirror in the bathroom was falling off. No apologies received, even at check-out we were not asked if we even enjoyed the stay, they are more interested in settling the account.
Η κριτική γράφτηκε στις 28 Νοεμβρίου 2017
Dear Nicolette Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
7,2
Πολύ καλό
Nicolette από Νότιος Αφρική
Οικογένεια με μεγάλα παιδιά
Luxury Twin Δωμάτιο
Έμεινε ένα βράδυ τον Νοέμβριος 2017
Beautiful resort, dissapointing service”
The Place is stunning and the facilities excellent, however the staff and service is really poor.
Η κριτική γράφτηκε στις 28 Νοεμβρίου 2017
Dear Nicolette Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
8,0
Εξαιρετικό
Tasneem
Οικογένεια με μικρά παιδιά
Luxury Twin Δωμάτιο
Έμεινε 2 βράδια τον Νοέμβριος 2017
Great Weekend getaway ”
The palace at the Lost City was perfect for a weekend getaway with the family. Breakfast is always the highlight for kids - with a choice of waffles and pancakes as a treat. Staff are very helpful and friendly. Pool was great and the entire resort is ideal for relaxation and entertainment.
Η κριτική γράφτηκε στις 06 Νοεμβρίου 2017
Dear Tasneem Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
8,8
Εξαιρετικό
Paul από Μπαχρέιν
Ζευγάρι
Superior Luxury Δωμάτιο
Έμεινε ένα βράδυ τον Ιούνιος 2017
Birthday weekend”
We were two couples at the start of a 3 week SA vacation. We licked our travels off at The Lost City, primarily for the golf courses. The hotel itself has a wonderful setting, but is showing a bit of wear & tear with rooms needing an update. Service was overall good, but at times needed prompting. Good food at the two restaurants which was surprisingly empty. Lots of facilities means that there is something for everybody to do. Stay overall showcased a warm African welcome to SA and traveling on the US$ was not expensive.
Η κριτική γράφτηκε στις 07 Οκτωβρίου 2017
Dear Paul Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
8,4
Εξαιρετικό
Mike από Αυστραλία
Ζευγάρι
Luxury Twin Δωμάτιο
Έμεινε 2 βράδια τον Ιούνιος 2017
It's a long way from the airport but well worth the trip”
We were there in the low season and you could feel it, the rooms were cold, the restaurant was cold, and little effort was made to even make it a little warm. The Palace is magnificent and the architecture has to be seen to be believed preferably in Spring or Autumn
Η κριτική γράφτηκε στις 05 Ιουλίου 2017
Dear Mike Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
2,0
Poh από Σιγκαπούρη
Οικογένεια με μεγάλα παιδιά
Οικογενειακό (2 εν.+2 π.)
Έμεινε ένα βράδυ τον Ιούνιος 2017
Αποδεκτό”
Staff exceedingly rude. They treat you like criminals.
Η κριτική γράφτηκε στις 04 Ιουλίου 2017
Dear Poh Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
6,0
Andrew από Νότιος Αφρική
Ζευγάρι
Luxury Twin Δωμάτιο
Έμεινε 2 βράδια τον Μάρτιος 2017
The 'LOST ITS WAY' Palace Hotel”
I have heard so many good things about the Palace Hotel since it first opened but never had the inclination to stay over, preferring the cabanas. This time however I bit the bullet and booked 2 rooms for my parents and myself. The Palace is a stunning hotel but our stay was very disappointing in many ways. The Shuttle service was poor, one time we took a shuttle down to the Shebeen for an afternoon snack and a beer only to find that it was closed. I am dumbfounded as to why the driver did not know this and wasted our time. One evening we sat and had 2 rounds of drinks and when the bill came it showed 3 rounds. Again a simple but costly mistake if we hadn't checked the bill. My last grip is that while sitting at the pool relaxing a group of foreigners were sitting at the Pool bar playing their own music. This was highly annoying and the staff said nothing. Poor showing for what used to be a super hotel
Η κριτική γράφτηκε στις 17 Ιουνίου 2017
Dear Andrew Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
7,6
Πολύ καλό
Sara από Ηνωμένο Βασίλειο
Ζευγάρι
Luxury
Έμεινε ένα βράδυ τον Φεβρουάριος 2017
Πολύ καλό”
Hotel itself is impressive and communal areas are fabulous, however the rooms themselves are in desperate need of a refurbishment. They are very outdated and not what you would expect for the price. They no longer stand up to standard of other hotels.
Η κριτική γράφτηκε στις 05 Απριλίου 2017
Dear Sara Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
10,0
Άριστο
haitham από Ηνωμένα Αραβικά Εμιράτα
Οικογένεια με μικρά παιδιά
Luxury Twin Δωμάτιο
Έμεινε 3 βράδια τον Δεκέμβριος 2016
out of this world”
no words nor pictures can explain this hotel properly. I wouldn't be surprised if it was the most amazing hotel in the world!!! never think twice, this hotel will surely exceed your expectations.
Η κριτική γράφτηκε στις 29 Ιανουαρίου 2017
Dear Haitham Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
6,0
Diana από Ηνωμένο Βασίλειο
Ζευγάρι
Superior Luxury Δωμάτιο
Έμεινε 9 βράδια τον Ιανουάριος 2017
I have never had to complain so much on holiday!”
The problem is Service. They tried hard but it was either 1* or 5*. Sitting each day on stairs to be seated for breakfast. Waited in Grill Room so long for main we left, told Duty Mgr and she sent 2 'grilled' salads to the room and apologised with offer of a complimentary dinner. This turned to be exactly that A Complimentary dinner for one person. I could go on but it was a struggle and I would not stay there again. Glad to go home sadly. John, Jenny and Amos were great on concierge desk trying to sort things out when they went wrong.
Η κριτική γράφτηκε στις 21 Ιανουαρίου 2017
Dear Diana Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
8,0
Εξαιρετικό
vineela από Αυστραλία
Γκρουπ
Δωμάτιο για Παραπληγικούς
Έμεινε 2 βράδια τον Ιανουάριος 2017
Excellent hotel poor service ”
Pros Great looking hotel Pools Spacious rooms Access in the Resort Good breakfast selection Cons Service- requested for a twin room and it took 1hour 30 minutes and 3 change of rooms to get it right Requested for iron in the room twice but was never provided
Η κριτική γράφτηκε στις 09 Ιανουαρίου 2017
Dear Vineela Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
10,0
Άριστο
Busisiwe από Νότιος Αφρική
Ζευγάρι
Luxury Twin Δωμάτιο
Έμεινε ένα βράδυ τον Δεκέμβριος 2016
They have the bast breakfast, the variety is enough to cater for people with different tastes or preferences. The pool side area is beautiful and relaxing with great music and food. the staff is frien”
Great overall experience, I would do it again.
Η κριτική γράφτηκε στις 23 Δεκεμβρίου 2016
Dear Busisiwe Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
9,2
Άριστο
Boniswa από Νότιος Αφρική
Ζευγάρι
Luxury
Έμεινε 2 βράδια τον Δεκέμβριος 2016
Happy vacation traveler”
Warm environment. Good food, clean rooms and bedding; no smell; Good staff attitude except one staff member who was rude towards my family at the main door
Η κριτική γράφτηκε στις 21 Δεκεμβρίου 2016
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
10,0
Άριστο
James από Νότιος Αφρική
Οικογένεια με μικρά παιδιά
Luxury Twin Δωμάτιο
Έμεινε 3 βράδια τον Οκτώβριος 2016
Great all round”
Top place for everything
Η κριτική γράφτηκε στις 01 Νοεμβρίου 2016
Dear James Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
5,2
Aubrey από Νότιος Αφρική
Ζευγάρι
Luxury Twin Δωμάτιο
Έμεινε 3 βράδια τον Σεπτέμβριος 2016
Palace at the Lost City”
Sun City in general is over priced and food at restaurants is mediocre to say the least. Shuttles between facilities are erratic and unreliable. It is a disgrace that the Palace does not allow guests in for breakfast. The rest of my family was staying at the vacation club and the staff at the restaurant wouldn't allow them to join us for breakfast, even though I was prepared to pay the rediculous R275.00 per person.
Η κριτική γράφτηκε στις 16 Σεπτεμβρίου 2016
Dear Aubrey Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Απάντηση στις 20 Αυγούστου 2018
The Palace of the Lost City
1234
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