eL Hotel Royale Jakarta

eL Hotel Royale Jakarta

Jalan Bukit Gading Raya Kav. 1, Kelapa Gading, Jakarta, Indonesia, 14240
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 eL Hotel Royale Jakarta
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    Lobby eL Hotel Royale Jakarta
    Lobby eL Hotel Royale Jakarta
    Interior view eL Hotel Royale Jakarta
    Superior Twin Bed eL Hotel Royale Jakarta
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    Exterior view eL Hotel Royale Jakarta

    eL Hotel Royale Jakarta Reviews

    7.4
    Very good
    /10
    (2257 reviews)See what guests said
    8.4
    Excellent

    "Clean hotel and breakfast was good."

    norman

    -

    July 22, 2018

    7.6
    Very good cleanliness

    Things you’ll love about eL Hotel Royale Jakarta

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Room service [24-hour]

    • Bar

    This property is in high demand!Last booked 5 hours ago | 7 travelers are looking at this property right now
    Very good
    Location
    7.7
    See map
    Very good location
    Nearby
    Popular
  • Rumah Sakit Mitra Keluarga Kelapa Gading190 m
  • Mall of Indonesia440 m
  • Mal Artha Gading850 m
  • Kelapa Gading Mall1.46 km
  • La Piazza1.54 km
  • Mal Kelapa Gading1.59 km
  • Klub Kelapa Gading1.66 km
  • ITC Cempaka Mas Shopping Mall2.4 km
  • Pasar Ular2.69 km
  • Rumah Sakit Gading Pluit2.72 km
  • Value for money7.5
    Distance to city center5 km
    Location rating7.7
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport12.6 km

    Rooms available at eL Hotel Royale Jakarta

    Family Suite
    Family Suite
    ...
    • Room size: 101 m²/1087 ft²
    • 2 bathrooms
    • 1 queen bed & 1 king bed & ...
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    Executive Suite
    Executive Suite
    ...
    • Room size: 85 m²/915 ft²
    • Shower
    • 2 single beds and 1 king be...
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    Deluxe Double Bed
    Deluxe Double Bed
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 double bed
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    Deluxe Twin Bed
    Deluxe Twin Bed
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 2 single beds
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    Superior Double Bed
    Superior Double Bed
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed
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    Premier Twin Bed
    Premier Twin Bed
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
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    Junior Suite
    Junior Suite
    ...
    • Room size: 64 m²/689 ft²
    • Pool view
    • 2 single beds and 1 king be...
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    Superior Twin Bed
    Superior Twin Bed
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 17 m²/183 ft²
    • Pool view
    Enter dates to see prices
    Premier Double Bed
    Premier Double Bed
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Have a question for eL Hotel Royale Jakarta?

    What people love about eL Hotel Royale Jakarta

    • 8.0
      Very good

      "Staff were helpful and responsive."

      Lukman

      |

      October 19, 2018

    • 7.6
      Very good

      "We book junior suite, we really enjoy to spend our weekend there."

      Felicia I.

      |

      April 19, 2018

    • 8.8
      Excellent

      "Nice location, near to lotte mart, we can walk about 3- 5minutes to lotte mart."

      Andriane

      |

      January 15, 2018

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    More about eL Hotel Royale Jakarta

    More about eL Hotel Royale Jakarta

    10.0
    Exceptional

    "My family really enjoy stay in eL Royale ."

    Imam

    |

    January 14, 2019

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Provide seats and cool the area."

    Siang J.

    |

    December 9, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Miyama Japanese Restaurant
    7.0 km Indonesian, Japanese
    Dua Nyonya Restaurant
    7.6 km Indonesian
    D' Cost
    7.6 km Indonesian, Seafood
    American cuisine
    American cuisine
    Wendy's Mall Artha Gading
    970 m American
    KFC Mall Artha Gading
    970 m American
    Mr Pancake Artha Gading
    970 m American
    Asian cuisine
    Asian cuisine
    Chilbosan Resto
    140 m Asian, Korean
    Ayam Betutu Ibu Putu
    200 m Asian, Indonesian
    Miz Moren
    330 m Asian, Korean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    One of the hotel elevators is undergoing maintenance from 09:00 to 21:00

    Reviews of eL Hotel Royale Jakarta from real guests

    Agoda Reviews (2257)
    7.4
    /
    10
    Cleanliness7.6
    Facilities7.2
    Location7.7
    Room comfort and quality7.3
    Service7.3
    Value for money7.5
    Provided by verified guests of Agoda
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    All guests (2257)
    All room types

    Show reviews that mention 

    Showing 1688 verified guest comments
    12345
    10.0
    Exceptional
    Beiyi from China
    Solo traveler
    Superior Double Bed
    Stayed 1 night in June 2018

    A good stay”

    Value for money

    Reviewed March 05, 2019
    8.4
    Excellent
    joy from Indonesia
    Group
    Family Suite
    Stayed 1 night in February 2019

    Excellent”

    Big room, good value for money

    Reviewed March 03, 2019
    6.8
    Good
    Rocky from Indonesia
    Family with young children
    Junior Suite
    Stayed 1 night in February 2019

    Comfortable but poor elevator capacity”

    Beside the elevator that was still under repaired, the other facility was good and has good value for such facility. The junior suite that we stayed was very spacious and my two children loved it. The swimming pool also nice and quite large. One other deficiency that i can mentioned here is the fitness/gym, it has limited space, only has two threadmill, the air conditioner was broked down which made me very hot when i was doing the excercise. The good for breakfast was slightly above average, and the room for breakfast is quite spacious that can accommodate all guests althought it was so many guests at the time we stayed. I will consider to return just as if the elevator has already been repaired. Because it took us some time to wait for elevator, because there was only one elevator operating normally, the other still being repaired, and another one has to be operated manually, whereas the hotel has 26 floors.

    Reviewed February 26, 2019
    9.2
    Exceptional
    mohamad from Indonesia
    Business traveler
    Premier Double Bed
    Stayed 6 nights in December 2018

    Nice Staff, Good Breakfast, Value for Money”

    Stayed at El Royale for a week, must say that we like very much their service and excellent staff, I was staying there with my Father, on the 2nd night He had birthday and the staff nicely gave us the surprise to sent the birthday cake to our Room which was unexpected for us. They already repair the Elevator so now both run well. Location very close with Lotte and Mall of Indonesia.

    Reviewed January 01, 2019
    9.6
    Exceptional
    Siang from Singapore
    Couple
    Deluxe Double Bed
    Stayed 4 nights in December 2018

    All good except the lifts. ”

    We enjoyed the stay but really do not like the lift. Some days only one lift is in operation for guests and we can't get into the lift at all. Waited like 15-20mins before we can get into the lift. Especially during weekends, morning and check out time. It's terrible. Moreover, since the wait had to be that long, at least make the lift landing cooling and provide seats for guests while waiting. I stayed on level 5 and the lift landing was super stuffy and hot. I had to stand like 15 mins to just wait for a lift that I can go into. Provide seats and cool the area. That will help!

    Reviewed December 09, 2018
    10.0
    Exceptional
    Farida from Indonesia
    Couple
    Deluxe Twin Bed
    Stayed 1 night in February 2019

    Very comfortable and helpful.”

    All the staff are very polite and helpful as well.Spacious Space, Food is Good.

    Reviewed February 25, 2019
    7.2
    Very good
    Hood from Indonesia
    Couple
    Premier Double Bed
    Stayed 1 night in February 2019

    I had a great stay in this beautiful hotel. ”

    You need to think of having more lifts, at the moment as a guest I had to wait at times more than 15 mints either going down or getting to my room. You also need to look into your restaurant by providing knives and putting more choices of fruit. As a hotel your prices are a lot higher than booking.com or other apps. Wish you all the best

    Reviewed February 28, 2019
    5.6
    Imelda from Singapore
    Couple
    Premier Double Bed
    Stayed 1 night in February 2019

    Just so-so”

    generally quite ok, but not super clean. saw some drink mark on the coffee table.

    Reviewed February 28, 2019
    9.2
    Exceptional
    juanita from Indonesia
    Family with young children
    Superior Double Bed
    Stayed 1 night in February 2019

    Good ”

    Only two weakness : wasting time waiting for elevator because it was error since long ago and AC not available outside the rooms. Please repair it soon...thank you..

    Reviewed February 11, 2019
    5.6
    Pengki from Indonesia
    Business traveler
    Junior Suite
    Stayed 1 night in December 2018

    Elevator not really working the entire time”

    Waited for almost half an hour to ride the lift, and if you lucky (yes lucky!) it’s not fully loaded. And they lack of knowledge of managing lift, take away one lift ONLY for wedding, and it’s only from ground to 2nd floor! Our apartment was on 23rd, and cannot reach by climbing stairs!

    Reviewed December 10, 2018
    8.4
    Excellent
    Karim from Indonesia
    Couple
    Premier Double Bed
    Stayed 1 night in May 2018

    Good place in northern Jakarta”

    I had an IELTS examination in the hotel, so I decided to book there since I am staying outside Jakarta. The hotel location is good beside two shopping malls, but north Jakarta itself is not that nice area to reside. The hotel is clean and cozy. The room was clean as well, and the check-in was easy. The staff were so much helpful and they spoke good English.

    Reviewed May 13, 2018
    9.6
    Exceptional
    Kia from Singapore
    Business traveler
    Premier Double Bed
    Stayed 1 night in April 2018

    Great place”

    Everything seems to be a pro here except food. I mean the morning breakfast. It’s horrendous because there’s just way too many people. Other than that everything is fine. Maybe too little selection of food

    Reviewed April 12, 2018
    4.8
    Edward from Indonesia
    Family with young children
    Superior Double Bed
    Stayed 1 night in November 2018

    Very inconvenient stay”

    There was only one elevator working for the whole building. I waited for at least 30 minutes for the elevator and I gave up and go to the first floor from the tenth with a big luggage. Even the luggage handle broke because shaken when I went down the stairs. The staff still have nothing to say for this.

    Reviewed November 18, 2018
    7.2
    Very good
    Seito from Thailand
    Business traveler
    Superior Double Bed
    Stayed 7 nights in October 2018

    Pls improve the elevators and breakfast!”

    Over all I am really satisfied with this hotel. I’ve been using this hotel since Grand Whiz time. Staff are all friendly and helpful always. However, the elevators shall be always the bottleneck. Likewise, at breakfast, I always wait for table and chair. Need to organize and improve the breakfast traffic!

    Reviewed November 01, 2018
    8.0
    Excellent
    Sheffield from New Zealand
    Couple
    Superior Double Bed
    Stayed 2 nights in October 2018

    Room is too hot and the bed is a bit hard ”

    We stayed for 2 nights for our friend's wedding at room 7226. I think the air conditioning doesn't work properly coz the room is really hot despite the air conditioning is set to 16 degree with full fan n cool set up. The bed is a bit hard and hence we can't sleep properly. The lift takes so long to go up and down. There are 3 lifts and 1 is broken. The hallway of level 7 also so damp and no air ventilation, making it hard to wait 10-15min for the lift to come.

    Reviewed October 09, 2018
    8.8
    Excellent
    Andriane from Indonesia
    Group
    Junior Suite
    Stayed 2 nights in January 2018

    Nice staff”

    Nice location, near to lotte mart, we can walk about 3- 5minutes to lotte mart. Near to MOI and Artha Gading mall. Easy to find food. Chinneese/Western/Korean/Japaneese food is surounding the hotel. Very nice staff, easy to comunicate and solve our problem We take junior sweat room and family room, we think must be completed with spoon and plate. Overall.....we are very satisfied. Thank you.

    Reviewed January 15, 2018
    8.8
    Excellent
    Andriane from Indonesia
    Family with young children
    Superior Twin Bed
    Stayed 1 night in January 2018

    Nice place”

    Nice location, near to lotte mart, we can walk about 3- 5minutes to lotte mart. Near to MOI and Artha Gading mall. Easy to find food. Chinneese/Western/Korean/Japaneese food is surounding the hotel. Very nice staff, easy to comunicate and solve our problem We take junior sweat room and family room, we think must be completed with spoon and plate. Overall.....we are very satisfied. Thank you.

    Reviewed January 15, 2018
    8.8
    Excellent
    Andriane from Indonesia
    Family with teens
    Family Suite
    Stayed 2 nights in January 2018

    Nice location”

    Nice location, near to lotte mart, we can walk about 3- 5minutes to lotte mart. Near to MOI and Artha Gading mall. Easy to find food. Chinneese/Western/Korean/Japaneese food is surounding the hotel. Very nice staff, easy to comunicate and solve our problem We take junior sweat room and family room, we think must be completed with spoon and plate. Overall.....we are very satisfied. Thank you.

    Reviewed January 15, 2018
    8.8
    Excellent
    Andriane from Indonesia
    Family with young children
    Family Suite
    Stayed 2 nights in January 2018

    Nice location if we have interest at kelapa gading area”

    Nice location, near to lotte mart, we can walk about 3- 5minutes to lotte mart. Near to MOI and Artha Gading mall. Easy to find food. Chinneese/Western/Korean/Japaneese food is surounding the hotel. Very nice staff, easy to comunicate and solve our problem We take junior sweat room and family room, we think must be completed with spoon and plate. Overall.....we are very satisfied. Thank you.

    Reviewed January 15, 2018
    9.2
    Exceptional
    Tobias from Indonesia
    Family with young children
    Executive Suite
    Stayed 3 nights in October 2017

    Good for families with young children”

    The hotel is very spacious, it has 2 rooms and a living room. In the living room, there is also a sofa bed so that more people can stay there and the kids loved to play there. There is microwave and refrigerator, but the lack of utensils and plate make us hard to reheat the food. The food is also good, stayed there for 3 nights and the breakfast buffet always had different dishes so you will not get bored. There is also small children playground. Location is the best, located just beside lotte mart and very near to Mall of Indonesia.

    Reviewed December 15, 2017
    12345
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