El Paraiso Hotel Tulum

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Carretera Boca Paila Mz 3 Lt 2 Tulum Ruinas, Tulum, Tulum, Mexico, 77780

Highlights

Great beach access

Great Nightlife

Great Nightlife

Sparkling clean

Sparkling clean - Guests have rated this property 9.3/10 on cleanliness

Check-in/out [private]

Check-in/out [private]

Excellent room comfort & quality

- Guests have rated this property 9.4/10 on room comfort and quality

Facilities

Private beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Restaurants

Bar

Massage

About us

Conveniently situated in the Tulum part of Tulum, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersUsers are booking a place in Tulum every 30 minutes on Agoda.com
Location 9.7
Cleanliness 9.3
Service 9.3
Facilities 8.7

Based on 679 verified reviews

Location

9.7

Cleanliness

9.3

Service

9.3

Facilities

8.7

Value for money

8.7

See map

9.7Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Las Palmas Beach
130 m
Playa Roca
200 m
Paraíso Beach
200 m
Pancho Villa
340 m
Tulum beach
800 m

Good to know

Value for money8.7
Location rating9.7

Select your room

1/11

Bungalow - Beach Front

90 m²/969 ft²
Max 4 adults
2 sofa beds / 2 sofa beds and 1 queen bed
Fits groups

Sea view

1/11

Deluxe Double Room with Sea View

35 m²/377 ft²
Max 2 adults
1 queen bed

Sea view

1/10

Deluxe Suite

40 m²/431 ft²
Max 4 adults
2 queen beds
Fits groups

10.0

Exceptional

Room comfort and quality

Garden view

1/10

Deluxe Twin Room

33 m²/355 ft²
Max 2 adults
2 double beds

Sea view

1/9

Deluxe Suite

20 m²/215 ft²
Max 3 adults
1 king bed and 1 sofa bed

Garden view

1/1

Superior Room with 2 Queen Beds

23 m²/248 ft²
Max 4 adults
2 queen beds

Garden view

1/1

Deluxe Double Room

49 m²/527 ft²
Max 3 adults
2 double beds

Sea view

1/1

superior 2 queen bed room

22 m²/237 ft²
Max 3 adults
2 double beds

Garden view

1/1

Luxury Double Room

50 m²/538 ft²
Max 3 adults
1 king bed
1/1

Superior Room, 2 Queen Beds

22 m²/237 ft²
Max 3 adults
2 queen beds

Frequently asked questions

El Paraiso Hotel Tulum offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

El Paraiso Hotel Tulum offers water sport activities including snorkeling, and diving for you to enjoy and make the most use of your time here.

Yes! El Paraiso Hotel Tulum includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

While remaining at El Paraiso Hotel Tulum, take joy in your morning or evening stroll at nearby park which include Parque Huracanes, parque la croc, and Rotario.

El Paraiso Hotel Tulum's policy regarding children's bedding considers guests age 5 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Past guests that stayed at El Paraiso Hotel Tulum have given this property a rating of 9.667 for its remarkable location as the main highlight for their stay.

67.0% of our verified customer reviews have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for El Paraiso Hotel Tulum down in the review section.

Verified solo travelers that have stayed at this property have given El Paraiso Hotel Tulum an average rating of 8.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given El Paraiso Hotel Tulum an average rating of 8.8. You can look up on more detailed customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Verified group travelers that have stayed at this property have given El Paraiso Hotel Tulum an average rating of 8.6. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

The closest airport to El Paraiso Hotel Tulum is Felipe Carrillo Puerto Airport, 24.0 km away.

More about El Paraiso Hotel Tulum

More about El Paraiso Hotel Tulum

Experience Serenity and Comfort at El Paraiso Hotel Tulum

Nestled in the vibrant heart of Tulum, Mexico, El Paraiso Hotel offers a perfect blend of tranquility and modern comfort. Guests can enjoy a seamless check-in experience starting from 3:00 PM, allowing for a relaxed arrival after exploring the stunning surroundings. Check-out is conveniently scheduled until 12:00 PM, giving travelers ample time to savor their last moments in this tropical paradise. El Paraiso Hotel Tulum warmly welcomes families, including young children aged 0 to 4, who can stay free of charge. Whether you're visiting for a romantic getaway or a family adventure, this hotel provides a welcoming environment with thoughtful policies designed to make your stay enjoyable and stress-free. Discover the beauty of Tulum while experiencing exceptional hospitality at El Paraiso Hotel.

Unwind and Indulge: Entertainment Facilities at El Paraiso Hotel Tulum

At El Paraiso Hotel Tulum, your relaxation and enjoyment are our top priorities. With an array of entertainment facilities, we ensure that your stay is filled with excitement and rejuvenation. Whether you're looking to unwind with a refreshing drink, pamper yourself with a soothing massage, or immerse yourself in nature's beauty, we have it all. Indulge in the vibrant atmosphere of our bar, where skilled mixologists craft delicious cocktails and serve a wide selection of local and international beverages. Sip your favorite drink as you soak in the breathtaking views of the surrounding garden, creating a perfect ambiance for a memorable evening. For ultimate relaxation, our hotel offers massage and spa services that will leave you feeling rejuvenated and refreshed. Our skilled therapists will tailor each treatment to your specific needs, ensuring a truly personalized experience. Allow the healing power of touch to melt away stress and tension, leaving you feeling completely revitalized. Surrounded by lush greenery, our garden provides a tranquil oasis where you can escape the hustle and bustle of everyday life. Take a leisurely stroll amidst the vibrant flora, listen to the soothing sounds of nature, or simply find a quiet spot to unwind and connect with yourself. At El Paraiso Hotel Tulum, we believe that entertainment goes beyond just having fun. It's about creating an experience that leaves a lasting impression. Come and immerse yourself in the enchanting atmosphere of our entertainment facilities, and let us take you on a journey of relaxation, indulgence, and natural beauty.

Unleash Your Adventurous Side at El Paraiso Hotel Tulum's Sports Facilities

At El Paraiso Hotel Tulum, we believe that a vacation should be more than just relaxation - it should be an opportunity for adventure and exploration. That's why we offer an array of thrilling sports facilities that will unleash your adventurous side. Dive into our outdoor pool and feel the refreshing water against your skin as you swim laps or simply soak up the sun on one of the comfortable loungers surrounding the pool. If you prefer the feel of sand between your toes, our private beach is the perfect place to indulge in some beach volleyball or build sandcastles with your loved ones. For those who love the thrill of the catch, we offer fishing excursions where you can try your hand at reeling in some of the abundant marine life in the crystal-clear waters of Tulum. If you prefer to explore beneath the surface, our diving and snorkeling facilities will take you on an underwater journey like no other. Discover the vibrant coral reefs and encounter a variety of colorful fish and marine creatures. Whether you're a water sports enthusiast or simply looking to try something new, El Paraiso Hotel Tulum's sports facilities will provide endless opportunities for excitement and adventure during your stay in Tulum, Mexico.

Convenience Facilities at El Paraiso Hotel Tulum

Experience a hassle-free stay at El Paraiso Hotel Tulum with its range of convenient facilities. From laundry service to room service, you can enjoy a seamless experience during your stay. The hotel also provides safety deposit boxes, ensuring the security of your valuable belongings. The friendly and attentive concierge staff is always ready to assist you with any queries or requests, making your stay even more comfortable. Stay connected with complimentary Wi-Fi in public areas and in all rooms, allowing you to stay in touch with loved ones or catch up on work. For guests who smoke, there is a designated smoking area available. Additionally, the hotel offers luggage storage, allowing you to explore the city without worrying about your belongings. Daily housekeeping ensures that your room is always clean and tidy, providing you with a relaxing and enjoyable stay at El Paraiso Hotel Tulum.

Convenient Transport Facilities at El Paraiso Hotel Tulum

At El Paraiso Hotel Tulum, we understand the importance of convenient transportation options for our guests. Whether you are arriving at the airport or looking to explore the beautiful surroundings, we have a range of transport facilities to cater to your needs. For hassle-free airport transfers, our friendly staff can arrange a pick-up service to ensure a smooth journey from Cancun International Airport to our hotel. Sit back, relax, and enjoy the scenic drive as you make your way to our tropical paradise. If you're eager to explore the wonders of Tulum and its surrounding areas, our hotel offers a variety of tours to suit every interest. From snorkeling in the crystal-clear cenotes to exploring the ancient Mayan ruins, our knowledgeable guides will ensure an unforgettable experience. For guests who prefer to have their own wheels, we provide a car park free of charge. Whether you're renting a car or bringing your own, you can rest assured knowing that your vehicle is safely parked within our premises. Additionally, we offer a convenient shuttle service for guests who want to explore the nearby attractions without the hassle of driving. Our shuttle service operates at scheduled times, making it easy for you to visit the stunning beaches, trendy restaurants, and vibrant nightlife in the area. If you're looking to venture further afield, our hotel also offers car hire services. Whether you're planning a day trip to the famous ruins of Chichen Itza or exploring the picturesque town of Playa del Carmen, our car hire service provides the freedom and flexibility to discover the beauty of the Riviera Maya at your own pace. At El Paraiso Hotel Tulum, we strive to make your stay as convenient and enjoyable as possible. With our range of transport facilities, you can easily access the best that Tulum has to offer, ensuring a memorable and hassle-free vacation.

Indulge in Culinary Delights at El Paraiso Hotel Tulum

At El Paraiso Hotel Tulum, dining is an experience that will tantalize your taste buds and leave you craving for more. With a coffee shop, a restaurant, and room service, you have a variety of options to satisfy your cravings throughout the day. Start your mornings off right with a visit to our charming coffee shop, where you can sip on freshly brewed coffee and savor delicious pastries. The cozy ambiance and friendly staff will make you feel right at home as you kickstart your day in Tulum. For a more substantial meal, head to our on-site restaurant, where our talented chefs create a culinary journey that showcases the flavors of Mexico. From traditional Mexican dishes to international favorites, our menu offers a wide range of options to suit every palate. With a focus on using locally sourced ingredients, every bite is a celebration of the vibrant flavors and rich culinary heritage of the region. If you prefer to dine in the comfort of your own room, our room service is at your disposal. Enjoy a leisurely meal in the privacy of your accommodation, as our attentive staff delivers delectable dishes right to your doorstep. At El Paraiso Hotel Tulum, we understand the importance of cleanliness and hygiene. Our dedicated housekeeping team ensures that your dining experience is not only delicious but also safe and sanitary. Additionally, for those who prefer to cook their own meals, we offer grocery deliveries. Simply let us know your requirements, and we will ensure that your kitchen is stocked with all the necessary ingredients. Indulge in the culinary delights at El Paraiso Hotel Tulum and embark on a gastronomic adventure that will leave you with unforgettable memories.

Discover Your Perfect Stay at El Paraiso Hotel Tulum

El Paraiso Hotel Tulum offers a variety of inviting room options designed to suit different preferences and group sizes. Guests can choose from the cozy Deluxe Suite, available in 20 square meters with either a King Bed or Sofa Bed, or opt for the more spacious 40-square-meter Deluxe Suite featuring two Queen Beds. For those seeking direct beachfront access, the Bungalow - Beach Front provides 90 square meters of comfort with two Sofa Beds or a Queen Bed, perfect for a luxurious seaside retreat. Additionally, the Deluxe Twin Room offers 33 square meters with two Double Beds, ideal for traveling companions, while the Deluxe Double Room with Sea View spans 35 square meters with a Queen Bed, offering picturesque vistas to enhance your stay. Booking these rooms through Agoda ensures you receive the best prices available, making your vacation both affordable and memorable. The platform provides a seamless, hassle-free booking experience, allowing you to focus on planning your Tulum adventure with confidence and ease. Whether you're seeking a cozy retreat or a spacious beachfront villa, El Paraiso Hotel Tulum's diverse room options are just a few clicks away from becoming your perfect getaway.

Discover the Paradise of Tulum

Nestled along the stunning Caribbean coastline of Mexico's Yucatan Peninsula, Tulum is a captivating destination that effortlessly blends ancient Mayan ruins with pristine white sandy beaches. Located just a short distance from the El Paraiso Hotel, this enchanting town offers a unique and unforgettable experience for travelers seeking a mix of history, culture, and natural beauty. Step back in time as you explore the breathtaking Tulum Ruins, perched on a cliff overlooking the turquoise waters of the Caribbean Sea. Marvel at the well-preserved structures of this ancient Mayan city, including the iconic El Castillo temple. After immersing yourself in history, head to the nearby Tulum National Park, where you can unwind on the idyllic beaches, go snorkeling in the crystal-clear cenotes, or take a refreshing swim in the cenote Dos Ojos. For those looking to connect with nature, a visit to the Sian Ka'an Biosphere Reserve is a must. This UNESCO World Heritage Site is home to a diverse range of ecosystems, including mangroves, wetlands, and tropical forests. Embark on a boat tour through the reserve and encounter an array of wildlife, such as dolphins, sea turtles, and colorful bird species. In the heart of Tulum, you'll find an array of charming shops, vibrant street art, and a thriving culinary scene. Indulge in delicious Mexican cuisine at one of the many local restaurants or sip on a refreshing cocktail at a trendy beach club. Whether you're seeking relaxation, adventure, or cultural immersion, Tulum has it all, and the El Paraiso Hotel is the perfect base to explore this paradise on earth.

Traveling to El Paraiso Hotel Tulum: A Seamless Journey from the Airport

Nestled in the heart of Tulum, Mexico, El Paraiso Hotel Tulum offers a tranquil oasis for travelers seeking a slice of paradise. Getting to this idyllic retreat is a breeze, thanks to the convenient proximity of the nearest airports. If you're flying into Tulum, you'll be pleased to know that the hotel is just a short drive away. Tulum International Airport is located approximately 10 kilometers from El Paraiso Hotel Tulum, ensuring a quick and hassle-free journey. Upon arrival, you can easily hire a taxi or arrange for a private transfer to the hotel. The scenic drive will take you through the mesmerizing landscapes of Tulum, allowing you to soak in the beauty of the region even before reaching your destination. Alternatively, if you're flying into Cancun International Airport, don't worry! The journey to El Paraiso Hotel Tulum is equally convenient. Cancun International Airport is located approximately 120 kilometers away from the hotel. From the airport, you have several options to reach your destination. You can take a direct bus from the airport to Tulum, which offers a comfortable and affordable mode of transportation. Additionally, you can hire a private transfer or rent a car to enjoy the freedom of exploring the area at your own pace. No matter which airport you choose to fly into, rest assured that your journey to El Paraiso Hotel Tulum will be filled with anticipation and excitement. As you approach this tropical haven, you'll be greeted by the lush greenery, pristine beaches, and warm hospitality that make Tulum a dream destination. So pack your bags, book your flights, and get ready for an unforgettable experience at El Paraiso Hotel Tulum!

Explore the Vibrant Surroundings of El Paraiso Hotel Tulum

Nestled in the heart of Tulum, Mexico, El Paraiso Hotel Tulum offers easy access to a plethora of exciting landmarks and attractions. Just a short distance away, you'll find Farmacia Similares and Farmacia Únion, perfect for any last-minute essentials or forgotten toiletries. For nature enthusiasts, Cenote Sunhole and Gran Cenote are must-visit destinations. Immerse yourself in the crystal-clear waters of these stunning cenotes, surrounded by lush greenery and awe-inspiring rock formations. The tranquility and beauty of these natural wonders will leave you feeling refreshed and rejuvenated. History buffs will be delighted to discover Tulum National Park, a UNESCO World Heritage Site. Explore the ancient Mayan ruins perched on a cliff overlooking the turquoise waters of the Caribbean Sea. Marvel at the intricate architecture and learn about the rich history and culture of the Mayan civilization. If you're in the mood for some outdoor activities, head to Unidad Deportiva, a sports complex offering various facilities such as tennis courts, soccer fields, and a running track. Enjoy a game with friends or simply take a leisurely stroll in the picturesque surroundings. After a day of adventures, unwind at South Tulum Beach, a pristine stretch of white sand beach. Bask in the warm sun, take a dip in the refreshing ocean, or simply relax and soak in the breathtaking views. Conveniently located near the hotel, you'll also find Frutas y Verduras Alex and Super Aki, where you can stock up on fresh produce and groceries. With its prime location and proximity to these exciting landmarks and attractions, El Paraiso Hotel Tulum is the perfect base for exploring all that Tulum has to offer.

Convenient Public Transport Options near El Paraiso Hotel Tulum

Located in the vibrant town of Tulum, Mexico, El Paraiso Hotel offers easy access to various public transport stations, ensuring convenient travel options for guests. Just a short distance away from the hotel is the Tulum Bus station, making it incredibly convenient for guests to explore the surrounding areas. From this bustling hub, travelers can hop on a local bus and effortlessly venture to popular attractions such as the Tulum Ruins, the stunning beaches of Tulum, or the vibrant town center. With frequent departures and affordable fares, the Tulum Bus station provides a hassle-free way to navigate the area and discover all that Tulum has to offer.

Indulge in Culinary Delights

When it comes to dining options, El Paraiso Hotel Tulum is surrounded by an array of fantastic restaurants. Rincon Poblano offers authentic Mexican cuisine, while TOKS is a popular chain restaurant known for its diverse menu. For a lively atmosphere and delicious cocktails, head to Encanto Cantina or Gitano. If you're looking for a relaxed dining experience with a stunning beachfront view, Teetotum Hotel Restaurant Lounge is the perfect choice. El Tabano is a must-visit for those craving fresh seafood and local flavors. For a fusion of Asian and Latin American cuisine, Restaurant Asiaki is a top pick. Health-conscious travelers will appreciate the organic and vegan options at Restaurare. And for a taste of the freshest ceviche in town, Chalupa Cevicheria Suave y Tropical is not to be missed. With such a wide range of culinary delights just steps away from the hotel, you'll be spoiled for choice during your stay at El Paraiso Hotel Tulum.

Shop Till You Drop in Tulum

Located in the heart of Tulum, El Paraiso Hotel is surrounded by a vibrant array of shopping landmarks. From unique ethnic designs at LassaH Ethnic Design Made with Love to traditional Mexican crafts at Artesanias Sol Maya, there is something for every shopper. For art enthusiasts, Mexican Art Gallery and Hernandez Gallery Tulum offer a diverse selection of contemporary and traditional artwork. If you're in need of travel services or looking to explore the area on wheels, Safari Tulum Travel Services and Iguana Bike Shop have got you covered. For those seeking trendy fashion, La Lupita Boutique and Tulum Bazaar are must-visit destinations. And if you're looking to add a touch of local charm to your home, Casa Hernandez is the perfect place to find unique home decor items. With such a variety of shopping options just steps away from El Paraiso Hotel, you can indulge in retail therapy to your heart's content.

Affordable Luxury at El Paraiso Hotel Tulum

Escape to paradise without breaking the bank at El Paraiso Hotel Tulum. With an average price of $212 per room, this stunning hotel offers unbeatable value for money in comparison to the average price of a hotel room in Tulum, which stands at $309. Nestled in the heart of Tulum, this hidden gem combines affordability with luxury, making it the perfect choice for budget-conscious travelers seeking a memorable stay. At El Paraiso Hotel Tulum, guests can expect nothing less than a truly enchanting experience. The hotel boasts a range of beautifully designed rooms, each thoughtfully furnished with modern amenities and stylish decor. From cozy and intimate suites to spacious and comfortable villas, there is an accommodation option to suit every traveler's needs. What sets El Paraiso Hotel Tulum apart from the rest is its commitment to providing exceptional service and world-class facilities at an affordable price. Guests can unwind by the pristine outdoor pool, indulge in delicious cuisine at the on-site restaurant, or simply relax in the lush tropical gardens. With its prime location, just a stone's throw away from Tulum's breathtaking beaches and vibrant nightlife, guests can easily explore all that this captivating destination has to offer. Whether you're planning a romantic getaway, a family vacation, or a solo adventure, El Paraiso Hotel Tulum offers the perfect blend of affordability and luxury. Don't miss out on this incredible opportunity to experience the beauty of Tulum without breaking the bank. Book your stay at El Paraiso Hotel Tulum today and create memories that will last a lifetime.

A Serene Beachfront Escape with Excellent Service

At El Paraiso Hotel Tulum, guests can expect a truly enjoyable stay. The hotel's cleanliness is top-notch, ensuring a comfortable and hygienic experience throughout. Situated right by the beach, the location is a true paradise, offering a serene and peaceful atmosphere. Unlike other crowded areas, El Paraiso Hotel Tulum provides a more secluded and tranquil environment for guests to unwind and relax. With 24/7 security, guests can feel safe and secure during their stay. One of the standout features of El Paraiso Hotel Tulum is their complimentary breakfast. Whether you're looking for a quick bite or a hearty meal to start your day, the hotel offers a range of delicious options that are sure to satisfy. With breakfast included, guests can enjoy a hassle-free and convenient start to their mornings, setting the tone for a fantastic day ahead. The hotel's dedication to providing excellent service and attention to detail truly shines through, ensuring that every guest feels valued and well taken care of.

A Paradise of Positive Customer Ratings

El Paraiso Hotel Tulum has garnered an impressive reputation among its guests, as reflected in its outstanding customer ratings. With an overall score of 8.6, this hotel has consistently exceeded expectations and left visitors with a lasting impression of excellence. One of the standout aspects of El Paraiso Hotel Tulum is its exceptional value, earning an impressive rating of 8.7. Guests appreciate the affordability of this hotel without compromising on quality or comfort. Moreover, the facilities at El Paraiso Hotel Tulum have received high praise, with a remarkable rating of 8.7. From the moment guests step foot in this hotel, they are greeted by a range of amenities that enhance their stay. Whether it's the inviting swimming pool, the lush gardens, or the charming restaurant, every corner of this hotel exudes a sense of tranquility and relaxation. Cleanliness is a top priority at El Paraiso Hotel Tulum, and it shows in its impressive rating of 9.3. Guests consistently comment on the immaculate condition of their rooms and the entire property. The hotel's dedicated housekeeping staff ensures that every nook and cranny is spotless, providing guests with a comfortable and hygienic environment throughout their stay.

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Amenities and facilities

Excellent8.7

Facilities

Languages spoken
  • English
  • Spanish
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Diving
  • Garden
  • Massage
  • Private beach
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Elevator unavailable
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service

Food and dining

Restaurants on site
El Paraiso
  • Cuisine: International, Mexican
  • Menu: Buffet

Location

Carretera Boca Paila Mz 3 Lt 2 Tulum Ruinas, Tulum, Tulum, Mexico, 77780

Exceptional9.7

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from11:00
  • Check-in until22:00
The property
  • License Id / Local Tax ID/ Entity Name009007007262

Property announcements

This property accepts Paypal The beach is private for people who want to pay for a space We are located inside El Jaguar Tulum Park, as it is a protected reserve and has an additional cost per day per person. The charge is for a bracelet that is provided at the entrance. The cost varies depending on nationality Please note that access to El Jaguar Park incurs an additional charge, which is not included in the confirmed reservation rate.Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In the event of an early departure, the property will charge you the full amount for your stay. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of El Paraiso Hotel Tulum from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

From 9 reviews

  • Location score 9.7 out of 10 and is a high score in Tulum
    Location9.7
  • Cleanliness score 9.3 out of 10 and is a high score in Tulum
    Cleanliness9.3
  • Service score 9.3 out of 10 and is a high score in Tulum
    Service9.3
  • Facilities score 8.7 out of 10 and is a high score in Tulum
    Facilities8.7
  • Value for money score 8.7 out of 10 and is a high score in Tulum
    Value for money8.7
High score for Tulum

Rating

9+ Exceptional (3)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Guest Type
Room Type
Language

Show reviews that mention 

Nightlife

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Beach

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive
Showing 3 verified guest comments
  1. 9.2
    Exceptional
    Samantha from United States
    Group
    1 King Bed Suite Smoking
    Stayed 3 nights in May 2023

    “Hotel review ”

    Angel was literally an Angel! Best service ever! Helped with everything. You must try there strawberry smoothie. The only thing that is bad is the taxi situation. Very bad, the taxis are scams!!!!! But the hotel was amazing and I would recommend but do not take a taxi anywhere!!!

    Reviewed May 15, 2023
  2. 10.0
    Exceptional
    Vanessa from United States
    Group
    Deluxe Suite
    Stayed 3 nights in November 2020

    “I love it there!”

    I love it there! I love the location which is by the beach, it is serene, accessible, not crowded, there’s also a good security 24/7. It’s more than I expected. The staffs are friendly even despite some language barrier. The place is clean. They clean the room daily unless you tell them not to clean it. There’s a free use of the bikes. A few seconds walk to the beach from our room. They have a beach club as well a massage spa. The use of beach lounge and cabanas are free or should I see included in the amenities if you stay at the hotel. If you need a taxi to go to town or somewhere in Tulum you can ask the reception to get you one and in 5 minutes or less you get one already. Breakfast is free or included. Slight downside but not exactly a big deal is that there is no reception or room service after 8pm to 8am and that they don’t serve dinner. The minibar is included in our reservation as well. But I enjoyed my stay with them a lot.

    Reviewed November 21, 2020
  3. 9.2
    Exceptional
    Matthias from Germany
    Couple
    Deluxe Double Room
    Stayed 5 nights in November 2025

    “Ein Urlaub im Paradies ”

    Am besten hat uns der Strand gefallen. Leider ist ab 18 Uhr alles geschlossen und man muss selbst zusehen, wie und wo man sich beschäftigt.

    Reviewed November 20, 2025

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