El Puerto Hotel
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El Puerto Hotel

No.252, Shadao Rd, Eluanbi, Kenting, Taiwan, 946
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Double Mountain View - Room plan El Puerto Hotel
Double Mountain View - Room plan
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    Lobby El Puerto Hotel
    Bathroom El Puerto Hotel
    Bathroom El Puerto Hotel
    Deluxe Quad Sea View - Room plan El Puerto Hotel
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     El Puerto Hotel

    El Puerto Hotel Reviews

    8.0
    Excellent
    /10
    (648 reviews)See what guests said
    8.4
    Excellent

    "Great compact hotel."

    mayank

    -

    July 13, 2016

    9.1
    Exceptional room comfort and quality
    Recommended by 90% of guests

    Things you’ll love about El Puerto Hotel

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    Very good
    Location
    7.5
    See map
    Very good location
    Popular
    Nearby
  • Eluanbi Park1.36 km
  • Eluanbi Lighthouse1.4 km
  • Small Bay Beach5.41 km
  • Kenting Street Night Market6.22 km
  • Kenting National Park8.01 km
  • South Bay10.07 km
  • Maobitou Park11.41 km
  • Baisha Beach13.61 km
  • Guanshan14.49 km
  • National Museum of Marine Biology and Aquarium21.32 km
  • This property is in high demand!

    Booked 60 times this week | 22 travelers are looking at this property right now

    Value for money8.3
    Location rating7.5
    Nearest airportHengchun Airport (HCN)
    Distance to airport18.3 km

    Rooms available at El Puerto Hotel

    9.1
    Exceptional
    Room comfort & quality
    Mountain View Quad
    Mountain View Quad
    ...
    • Room size: 60 m²/646 ft²
    • Mountain view
    • 2 double beds
    Enter dates to see prices
    Quad Sea View
    Quad Sea View
    ...
    • Room size: 60 m²/646 ft²
    • Ocean view
    • 2 double beds
    Enter dates to see prices
    Double Mountain View
    Double Mountain View
    ...
    • Room size: 40 m²/431 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices
    Deluxe Quad Sea View
    Deluxe Quad Sea View
    ...
    • Room size: 68 m²/732 ft²
    • Ocean view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Mountain View Double
    Mountain View Double
    ...
    • Room size: 40 m²/431 ft²
    • Mountain view
    • 1 queen bed
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 1 double bed
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    Standard With View Quadruple
    Standard With View Quadruple
    ...
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      Standard With View Twin Beds
      Standard With View Twin Beds
      ...
        Enter dates to see prices
        Standard With View Double
        Standard With View Double
        ...
          Enter dates to see prices
          Shared Room Dorm
          Shared Room Dorm
          ...
            Enter dates to see prices
            Have a question for El Puerto Hotel?

            What people love about El Puerto Hotel

            • 8.4
              Excellent

              "Fantastic mountain view room."

              mayank

              |

              July 13, 2016

            • 7.2
              Very good
              Cleanliness

              "The hotel is clean and the rooms are spacious."

              Carel F.

              |

              February 28, 2018

            • 6.4
              Good
              Location

              "Staff are nice and helpful, the location is a bit fat away from main street, quiet, is a good place for relax"

              Tiffany

              |

              April 13, 2018

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            More about El Puerto Hotel

            More about El Puerto Hotel

            5.2
            Review score

            "the room is big and clean."

            Tan

            |

            January 2, 2019

            An overview

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            What they offer

            6.8
            Good

            "Pros - spacious room, super size bed, sufficient bathroom am..."

            Hon P.

            |

            August 2, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of El Puerto Hotel from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (648)Booking.com Reviews (246)
            8.0
            /
            10
            Cleanliness8.4
            Facilities7.7
            Location7.5
            Room comfort and quality9.1
            Service8.1
            Value for money8.3
            All languages
            All guests (648)
            All room types

            Show reviews that mention 

            Showing 325 verified guest comments
            12345
            4.4
            kevin from United States
            Family with young children
            Mountain View Quad
            Stayed 4 nights in April 2019

            . ”

            It was hard to communicate with stuffs. Also they clean the room only if we requested. Not a full service, only give us a replacement towel so we requested to change the linen. And I do vacuum by myself because they don’t do it. Only the room size was great but that’s about it. Service sucks, not welcome attitude, non of the service was available at hotel. No breakfast, drinks, snacks, laundry nothing. Location was out of no where. I definitely wouldn’t recommend this hotel to anyone.

            Reviewed April 26, 2019
            5.2
            Judy from United States
            Group
            Mountain View Quad
            Stayed 2 nights in March 2019

            family trip to Kenting”

            the hotel is ok. though it needs to be refreshed, ei. our bathroom shower tiles had peeling paint! (yes they painted over the tiles and it was peeling.) The rooms were very large and spacious. Great value for the money. The location is across the street from a beach, super easy, but you need a car for everything else.

            Reviewed April 07, 2019
            4.8
            Brooke from Taiwan
            Family with young children
            Double Mountain View
            Stayed 1 night in February 2019

            Scammmed”

            We booked one night and were informed at the hotel that since we had a child with us - we had to pay an additional fee. We also requested extra pillows and they asked us to pay. It's all about the money here - not the experience. I'd never tell my friends to go here. Very disappointing.

            Reviewed February 09, 2019
            6.4
            Good
            winnie from Hong Kong
            Solo traveler
            Mountain View Double
            Stayed 2 nights in January 2019

            Huge rooms and that’s about it”

            Weird location that is far away from the main Kenting street but not necessary with a great view either. The only sea view rooms are family and quads rooms so you get a view similar to a construction site if you get the double room. Great value for money though, it’s hard to find such spacious room with this price. It’s good choice if you spend most of your time outdoors and just come back to sleep.

            Reviewed January 24, 2019
            8.8
            Excellent
            Lim from Malaysia
            Family with young children
            Stayed 2 nights in April 2018

            Nice room”

            I am staying in the seaview room, the bathtub is comfortable and air conditioning functioning very well. Nearby got only two food stall, if without transport is hard to go else where. The only not good enough is a little bit noisy when the air conditioner compressor working outside of the balcony. You can hear it in the room.

            Reviewed April 24, 2018
            8.7
            Excellent
            NIKHIL from United Kingdom
            Business traveler
            Stayed 2 nights in March 2014

            Superb room, but the breakfast was poor”

            A large room, nice location and good staff

            The room was fantastic, very spacious and interesting modern design. This room also had a hot tub outside. The location is very nice. Its on the main road but just by the beach. The hotel is in a quiet location despite being by a main road. All the staff were very friendly and helpful. The breakfast is not suitable for europeans. I like all Asian food but do like a continental style breakfast and the breakfast here was too "local". Beware the check in time is 3 pm and you will not be allowed in a minute before!!!

            Reviewed April 05, 2014
            8.3
            Excellent
            Geir from Norway
            Solo traveler
            Quad Sea View
            Stayed 4 nights in February 2014

            Had a very good and relaxing stay”

            Staff,room and service

            I had a very good and relax stay at this hotel. Only 10 min drive from Kenting main street so not to bad. Only bad that the beach close to this hotel is close.But hotel staff and manager do a great work and we got big room to a good price. All in all a great and chill stay.

            Reviewed February 22, 2014
            2.8
            Wei from Canada
            Group
            Deluxe Quad Sea View
            Stayed 3 nights in February 2019

            I will NEVER come back here again! ”

            The air condition was not working on the first night, super loud as well. They changed a room for us and that room smell so stinky like poo. Customer service was horrible and didn't feel welcoming at all. Unable to use my oversea credit card and was told it was my card issue but after contact my bank, there was no issue at all. Messy information was given about payment instruction. Disappointment with view and breakfast. Pillow are not comfortable and supportive, feeling too old. Safe was broken. They do have one good thing which was their water pressure - you can take a nice shower there. Other than this, I don't see any value and it was a big disappointment. :(

            Reviewed February 03, 2019
            5.2
            Tan from Singapore
            Couple
            Double Mountain View
            Stayed 2 nights in December 2018

            Hotel room is big ”

            The location is very far away from the night market. You really need a transport to travel if you stay there. But the room is big and clean.

            Reviewed January 02, 2019
            8.8
            Excellent
            Poh from Malaysia
            Couple
            Quad Sea View
            Stayed 4 nights in December 2017

            Room & Breakfast”

            The room was big & clean. We have a nice full sea view from the room too. We were tempting with the nutrition breakfast every morning. It was a nice location to stay if you are looking for a relaxing place.

            Reviewed January 05, 2018
            7.0
            Very good
            Rasmus from Denmark
            Family with teens
            Mountain View Quad
            Stayed 4 nights in December 2014

            Nice but a feel of out of season”

            The room, The surrounings, the service

            The standard is nice and The design and style is Well Implemented and professional. The hotel is located opposite the famous and protected museum-beach of Shadao. That beach looks fantastic both on the pictures of the hotel website and in reality. But the only thing is it is closed to the public because it is protected area. Nice idea but it is just important to know if you think that is the beach you expect to use. The public beach is nice but hard to use because of the 30 meters of corals along the shore. The hotel service is nice and they offer to drive you free of charge to both Kenting street and other places nearby. We visited the hotel in December witch is winter. I guess that was why the dinner was closed and it all seemed a bit out of season. I hope they maybe find some good ideas to compensate for that fact.

            Reviewed December 30, 2014
            7.0
            Very good
            Rinto from Indonesia
            Couple
            Stayed 1 night in March 2014

            Noisy renovation work”

            Nice location and very large room

            Hotel was in renovation while we were arrived and there was no elevator for my pregnant wife. Fortunately, we were arranged at 2nd flood room. Very large and spacious room, in-room jacuzzy in front of the bed and we have a sea view room that blocked by building between hotel and seashore. It almost a year ago and I think they are in better condition right now.

            Reviewed October 09, 2014
            8.0
            Excellent
            Lau from China
            Couple
            Stayed 4 nights in April 2013

            very nice staff, delicious breakfast, ”

            big room, great view, good service

            hotel is quite far away from kenting street, it needed to drive ourselves because taxi was expensive and few. The staff was so nice to help us to rent motor car because we arrived there in late evening. they provided delicious breakfast however, their restaurant just provide some snacks and drinks.

            Reviewed August 30, 2013
            9.0
            Exceptional
            Flavia from Canada
            Couple
            Mountain View Quad
            Stayed 2 nights in August 2013

            Great Hotel, Extremely Friendly and Helpful Staff”

            Big Rooms, Clean, Nice Staff

            My boyfriend and I and 2 of our friends stayed 2 nights at El Puerto. It was a bit difficult to figure out where it is at first, since it is not in walking distance from Kenting Main Road. My friends and I found a taxi to take us to the hotel. We rented scooters the next day, it made travelling around a lot easier(FYR: we paid NT1000 for 2 scooters for 1 full day). Just go to the front desk and they will call the scooter company for you. If you don't speak Mandarin ask the staff at the hotel to help, they speak a good amount of English. The hotel has a car that can shuttle you and your group as well but only when they are not busy, just ask the receptionist. The staff there are very friendly and very helpful. The room was very big, the four of us stayed in one room and we had plenty of space. The room as well as the bathroom were clean. We had a great stay here.

            Reviewed August 23, 2013
            10.0
            Exceptional
            WAI from Hong Kong
            Family with teens
            Mountain View Quad
            Stayed 2 nights in July 2013

            Good value hotel”

            Spacious room size, clean , friendly staff

            Quiet environment, clean spacious room and comfortable beds , high speed Wifi, close to water activity area. Breakfast buffet provide good quality, delicious food. There's free pick up between the night market and hotel. Staffs are really helpful and friendly.

            Reviewed August 07, 2013
            7.0
            Very good
            Tim from Hong Kong
            Couple
            Stayed 2 nights in March 2013

            Design hotel”

            room design, view, location

            It's really our decent stay, the staff were very helpful even we missed the breakfast time, they made one for us. it's really close to "south point and main 主要的旅遊 however, it's only recommend to peopleo who will drive themselves.

            Reviewed March 29, 2013
            8.7
            Excellent
            Kim from Hong Kong
            Couple
            Quad Sea View
            Stayed 1 night in October 2012

            Stylish Hotel”

            The furniture design for each room is very stylish. The breakfast is very good as well.

            The hotel is located besides the main street and easy to find. In addition, it faces to the beautiful sea view. The furniture design for each room is very stylish. The breakfast is very good as well. However, there were many dogs besides the hotel. For those who afraid of dogs may have some problems.

            Reviewed October 06, 2012
            6.8
            Good
            Hon from Hong Kong
            Family with young children
            Mountain View Quad
            Stayed 3 nights in July 2018

            Kenting trip with kids”

            Pros - spacious room, super size bed, sufficient bathroom amenities and water refill. Great to equip with private patio inside your room. Water pressure is very good and strong. Cons - A/C a bit too noisy, cleanliness of bathroom telephone is terrible. Need a bit refurbishment for the overall hardware to keep the condition in good shape.

            Reviewed August 02, 2018
            8.4
            Excellent
            SZUFEN from Taiwan
            Family with young children
            Mountain View Quad
            Stayed 1 night in May 2016

            Nice hotel”

            Very good design room! Big room

            Reviewed May 03, 2016
            8.3
            Excellent
            Pui from Hong Kong
            Group
            Quad Sea View
            Stayed 2 nights in September 2015

            Very cosy and comfortable”

            Cool design,non typical bedroom layout,nice staff

            It feel like a holiday home,not a hotel!can truly chill out

            Reviewed September 07, 2015
            12345
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            • Very good location
            • Eluanbi Park