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a building that has a tree in front of it, El Roble Hotel in Bacalar
Standard Double Room with Two Double Beds, El Roble Hotel in Bacalar
a tree in front of a building with a door open, El Roble Hotel in Bacalar
a building with a tree in front of it, El Roble Hotel in Bacalar
a hotel room with two beds and two lamps, El Roble Hotel in Bacalar
a bathroom with a sink and a mirror, El Roble Hotel in Bacalar
a white toilet sitting next to a sink in a bathroom, El Roble Hotel in Bacalar

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8.7

Excellent

646 reviews

646 reviews

See map
See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Fuerte de San Felipe 1.1 km
Cocalitos 1.3 km
Chetumal International Airport 19.6 km
Corozal Airport 32.0 km
Orange Walk Airport 71.9 km
John Greif II Airport 95.2 km
Caye Caulker Airport 110.8 km
Caye Chapel Airport 115.3 km
Philip S. W. Goldson International Airport 126.3 km
Hector Silva Airstrip 160.7 km

El Roble Hotel

Avenida 3 entre calles 2 y 4 Colonia Magisterial, Magisterial, Bacalar, Mexico, 77930 - See map

Conveniently situated in the Magisterial part of Bacalar, this property puts you close to attractions and interesting dining options.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Safety deposit boxes

Announcements by hotel (1)
Please inform El Roble Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days. To guarantee your reservation, hotel staff will contact you for confirmation. It is important to clearly indicate the telephone number for contact and indicate that the check-in time is 14:00 hrs. at 3:00 p.m., Quintana Roo timezone. In case you need to make the entry on a different schedule, it will be essential to contact the hotel through the Booking platform. In case of not communicating, the hotel reserves the right to cancel the room.
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Check-in/out [private]

Coffee shop

Safety deposit boxes

Tours

Value for money8.4
Location rating9.4

Rooms available at El Roble Hotel

Standard Double Room with Two Double Beds
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
King Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 king bed
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Double Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 king bed
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Triple Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 single bed and 2 queen be...
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Triple Room With Terrace View
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 double bed and 1 king bed
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at El Roble Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to El Roble Hotel?

    For those who wish to drive their own cars, El Roble Hotel has a car park that's close to the hotel. Parking is free for guests.

    What is the smoking policy at El Roble Hotel?

    El Roble Hotel does permit smoking in some areas and is not 100% smoke-free.

    See map

    Explore the neighborhood

    What people love about El Roble Hotel

    • 9.2

      Exceptional
      Location

      "Very good hotel, good value for money , 500m from the center , quiet neighborhood ."

      ROBERT

      |

      January 30, 2022

    • 9.6

      Exceptional
      Staff 

      "Good location, friendly staff, Great service!!!!!"

      JORGE

      |

      July 11, 2019

    Overall rating:

    8.7

    Excellent
    646 reviews
    Cleanliness
    8.8
    Facilities
    8.0
    Location
    9.4
    Read all reviews >
    More about El Roble Hotel

    More about El Roble Hotel

    El Roble Hotel is located in Bacalar. The hotel provides both free WiFi and free private parking. At the hotel, each room is fitted with a wardrobe. Complete with a private bathroom equipped with a shower and free toiletries, guest rooms at El Roble Hotel have a flat-screen TV and air conditioning, and selected rooms come with a terrace. The units include a safety deposit box. Languages spoken at the 24-hour front desk include English and Spanish. The nearest airport is Chetumal International Airport, 33 km from the accommodation.

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    Amenities and facilities

    Excellent
    Facilities

    8

    Languages spoken
    • English
    • Spanish
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Tours
    Dining, drinking, and snacking
    • Coffee shop
    Services and conveniences
    • Air conditioning in public area
    • Daily housekeeping
    • Elevator
    • Facilities for disabled guests
    • Grooming service
    • Luggage storage
    • Safety deposit boxes
    • Smoking area
    • Terrace
    For the kids
    • Family room
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [private]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Car park [free of charge]
    • Car park [nearby]
    Available in all rooms
    • Air conditioning
    • Closet
    • Clothes rack
    • Fan
    • Free bottled water
    • In-room safe box
    • Ironing facilities
    • Linens
    • Mosquito net
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Sleep comfort items
    • Socket near the bed
    • Streaming service like Netflix
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trouser press
    • Wake-up service

    Location

    Avenida 3 entre calles 2 y 4 Colonia Magisterial, Magisterial, Bacalar, Mexico, 77930
    Exceptional
    Location

    9.4

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-in until15:00
    • Check-out from12:00
    • Check-out until12:30

    Property announcements

    Please inform El Roble Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days. To guarantee your reservation, hotel staff will contact you for confirmation. It is important to clearly indicate the telephone number for contact and indicate that the check-in time is 14:00 hrs. at 3:00 p.m., Quintana Roo timezone. In case you need to make the entry on a different schedule, it will be essential to contact the hotel through the Booking platform. In case of not communicating, the hotel reserves the right to cancel the room.

    Reviews of El Roble Hotel from real guests

    Provided by verified guests of Agoda
    8.6
    /
    10
    Excellent
    Cleanliness8.8
    Facilities8.0
    Location9.4
    Service8.6
    Value for money8.4
    High score for Bacalar
    Rating
    9+ Exceptional (6)
    8-9 Excellent (0)
    7-8 Very Good (1)
    6-7 Good (0)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (1)
    Jun - Aug (3)
    Sep - Nov (1)
    Dec - Feb (3)
    Showing 8 verified guest comments
    9.2
    Exceptional
    ROBERT from Ireland
    Couple
    Triple Room With Terrace View
    Stayed 5 nights in January 2022

    Very good !!!”

    Very good hotel, good value for money , 500m from the center , quiet neighborhood . Thanks .

    Reviewed January 30, 2022

    See room deals

    7.6
    Very good
    Daniel from Mexico
    Couple
    Double Room
    Stayed 2 nights in March 2021

    Nice hotel but take care”

    Hotel and staff is fine but be aware that a/c is not included even if it says in the agoda app. Likewise it says taxes and fees are included but if you finish booking you will see in your confirmation they are not and you have to pay 20% extra. I reported this but the hotel manager refused it though he understood the problem. He also got angry.

    Reviewed March 27, 2021

    See room deals

    2.8
    Pouria from Norway
    Couple
    Deluxe King Room
    Stayed 2 nights in February 2020

    Stay away ”

    If you want to stay at a hotel, stay away. If you want a room and a bed, this works. But make sure to remove all carpets and everything else that hasn’t been washed for ages, because it’s horrible.

    Reviewed February 19, 2020

    See room deals

    9.6
    Exceptional
    JORGE from Mexico
    Family with teens
    Standard Double Room with Two Double Beds
    Stayed 2 nights in July 2019

    Great option for Family travelers.”

    Good location, friendly staff, Great service!!!!!

    Reviewed July 11, 2019

    See room deals

    9.2
    Exceptional
    Greldis from Mexico
    Family with teens
    Triple Room With Terrace View
    Stayed 3 nights in July 2022

    Cómodo, limpio, buena ubicación, personal atento. ”

    Cómodo, limpio, buena ubicación, personal atento. Hace falta que activen el restaurante y tengan una parrilla para cocinar.

    Reviewed July 23, 2022

    See room deals

    9.6
    Exceptional
    Ekab from Mexico
    Couple
    Double Room
    Stayed 1 night in February 2021

    Hotel económico que vale muchísimo la pena”

    El lugar está de lujo, el personal es un amor. Regresaré en mi próxima visita a Bacalar. Súper recomendado!

    Reviewed March 28, 2021

    See room deals

    10.0
    Exceptional
    Karen from Mexico
    Couple
    Double Room
    Stayed 1 night in October 2019

    Excelente!!”

    Limpio, céntrico y el personal FENOMENAL. Había perdido mi cartera y todos me ayudaron a buscarla. Al final la encontré en mi coche (se había caído entre la cajuela y la llanta de refacción) pero hasta los videos de seguridad me mostraron. Muy serviciales. 100% RECOMENDABLE

    Reviewed October 31, 2019

    See room deals

    10.0
    Exceptional
    Amelie from France
    Couple
    Standard Double Room with Two Double Beds
    Stayed 1 night in August 2022

    Très bien”

    Hôtel très bien ! Très bien situé, rapport qualité prix bien

    Reviewed August 04, 2022

    See room deals

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