10 Nov 2018
Saturday
11 Nov 2018
Sunday
2 adults, 0 children
1 room
![Swimming pool [outdoor] El Tukan Hotel & Beach Club](http://pix10.agoda.net/hotelImages/164/164110/164110_14112002340023483711.jpg?s=1024x768)
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Excellent
Location
8.8
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El Tukan Hotel & Beach Club
From 13 reviewsSee what guests said
7.7
/
10
Excellent room comfort and quality
8.2
| Value for money | 7.7 |
| Distance to city center | 500 |
| Location rating | 8.8 |
| Nearest airport | Cozumel International Airport (CZM) |
| Distance to airport | 19.2 km |
Airport transfer
Air conditioning
Balcony/terrace
Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked 14 hours ago
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Family Two-Bedroom Suite
...
- Room size: 43 m²/463 ft²
- Balcony/terrace
- 2 double beds and 1 super k...
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Two-Bedroom Suite
...
- Room size: 43 m²/463 ft²
- Balcony/terrace
- 2 double beds or 1 king bed
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Deluxe
...
- Room size: 21 m²/226 ft²
- Garden view
- 1 king bed
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Standard Room All Inclusive
...
- Room size: 21 m²/226 ft²
- Garden view
- 1 king bed
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2 Bedroom
...
- Room size: 43 m²/463 ft²
- Garden view
- 2 double beds and 1 king be...
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Standard
...
- Room size: 21 m²/226 ft²
- Garden view
- 1 king bed
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2 Bedroom Deluxe
...
- Balcony/terrace
- Shower
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Deluxe All Inclusive
...
- Balcony/terrace
- Shower
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SINGLE DELUXE - ROOM ONLY
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- Private pool
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Suite 2 bedrooms - De Luxe
...
- Balcony/terrace
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Compare to other recommended properties
 El Tukan Hotel & Beach Club |  | Best value!  |  | |
| Guest rating | Very good 13 reviews 7.7 Location 8.8 | Excellent 91 reviews 8.8 Location 9.1 | Exceptional 3 reviews 9.3 Location 10.0 | Good 35 reviews 6.2 Location 7.6 |
| Neighborhood | Playa del Carmen | Playa del Carmen | Playa del Carmen | Playa del Carmen |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
An overview
Surrounded by tropical flora and fauna, with beach access a short walk away, El Tukan Hotel & Beach Club is located on the famous 5th Avenue and features free WiFi throughout.
The hotel has 175 rooms and suites which are located in a central building and 4 additional buildings, surrounded by nature. They offer air conditioning, a ceiling fan and safety box. All are equipped with flat-screen cable TV, a private bathroom with shower, and a balcony or terrace.
La Ceiba Bar & Buffet restaurant offers breakfast, lunch and dinner; while the à la carte restaurant Los Tulipanes Bar & Cenote overlooks the 5th Avenue and serves international dishes and Mexican-style cuisine.
The Legends Sport Bar & Grill features a variety of beverages and a terrace, and the Kool Beach Club Bar & Restaurant offers stunning sea views.
The Kool Beach Club is exclusive to guests with a full board rate and it is a 10 minutes’ walk away where you can enjoy the outdoor pool and hot tub, an extensive menu, music, and pool chairs and parasols are also available for rent.
This property is 45 minutes’ drive from Cancún International Airport. Parking is available subject to availability.
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Nearest essentials
Airports
Cozumel International Airport (CZM)
19.2 km
Cancún International Airport (CUN)
49.4 km
Shopping
Galeria de Arte 5ta Avenida
340 m
Hospital or clinic
Community Hospital
870 m
Convenience store
OXXO
900 m
Cash withdrawal
ATM
100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
Languages spoken
- English
- German
- Spanish
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Garden
- Solarium
- Swimming pool [outdoor]
- Private beach
- Spa
Dining, drinking, and snacking
- Bar
- Restaurants
Services and conveniences
- Concierge
- Dry cleaning
- Safety deposit boxes
- Daily housekeeping
- Infirmary
- Smoking area
- Doorman
- Laundry service
For the kids
- Family room
- Kids club
Access
- Elevator
- Pets allowed
- Wheelchair accessible
- Front desk [24-hour]
- Security [24-hour]
Getting around
- Airport transfer
- Car park [on-site]
- Rental car
Available in all rooms
- Air conditioning
- Free bottled water
- TV
- Balcony/terrace
- In-room safe box
- Wi-Fi [free]
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-4 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 5-11 year(s) | Must use an extra bed Extra beds may be requested directly from the property; additional charges may apply |
Guests 12 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- Please note that parking is subject to availability and cannot be guaranteed.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: false
Distance from city center: 500
Travel time to airport (minutes): 45
Extras
Breakfast charge (unless included in room price): 10 USD
Daily Internet/Wi-Fi fee: false
The property
Number of bars/lounges
: 2
Number of floors: 3
Number of restaurants: 6
Number of rooms : 157
Room voltage: 110
Year property opened: 1994
Most recent renovation: 2016
Parking
Daily parking fee: false
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Announcements
Please note that children from 12 years old pay as adults.
Please note that children from from 5 to 11 years old are not included in Full-American and All-Inclusive plans.
Shuttle to and from the beach club is included, please check the schedule.
Please note that the use of safe has an extra cost. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Real reviews from real guests
Agoda Reviews (13)Booking.com Reviews (8)
7.7
/
10
Very good
From 13 reviews
Provided by verified guests of 
All languages
All guests (13)
All room types
Showing 11 verified guest comments
6.8
Good
Paul from United Kingdom
Couple
Standard
Stayed 2 nights in July 2015
Average”
Got moved to different block which was still under construction. It was ok but staff were not very helpful. Would not go back.
Reviewed April 05, 2016
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8.3
Excellent
Toni from Germany
Couple
Standard Room All Inclusive
Stayed 1 night in December 2015
Good”
Value for money and the rooms
Reviewed December 22, 2015
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8.0
Excellent
Rogerio from United States
Couple
Standard
Stayed 4 nights in December 2013
Unforgettable days in Playa del Carmen”
Location, spacious rooms, friendly employees
I quite enjoyed this hotel! The check in lobby was a huge palapa surrounded by a lush green florets ( or it looks like it to me)
Alejando the front desk supervisor was awesome to say the least! He was very kind and patient and always received us with a smile on his face. I can't thank him enough for his true hospitality!
The Tukan hotel really impressed me, I stayed in a property across from the main one, which was just a few steps away! My room had a balcony facing La Quinta Avenida, although loud at times, I never had a problem sleeping through the night since I was so tired from all activities I participated during my stay in Playa.
I'd say that the only thing I could complain is about the towels! Every time the housekeeper cleaned the room, she would always forget to leave towels!
But at the front desk they had them available and they were even warmed!
Reviewed December 16, 2013
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5.0
Garry from United Kingdom
Solo traveler
Stayed 1 night in September 2012
Good Location Poor Hotel for the money”
Location
Location was excellent on the 5th Avenue which is where you want to be however the hotel was a bit dated and i also noticed that bathroom windows were left unlocked as well as the patio door lucklily I noticed it before I left for dinner and locked them
Reviewed September 30, 2012
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8.3
Excellent
Hans from Netherlands
Couple
Standard
Stayed 8 nights in August 2012
Nice hotel in the centre and nice rooms”
Swimming pool, big rooms
This is a nice hotel with clean rooms, big rooms, nice swimming pool, good bed and friendly staff. We stay in a standard double room.
Reviewed August 28, 2012
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7.0
Very good
douglas from Canada
Solo traveler
Standard Room All Inclusive
Stayed 2 nights in August 2011
great location”
very close to the shopping area and beach
front desk staff was disorganized and they were unsure of what they were doing.
Reviewed August 25, 2011
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8.0
Excellent
Jose from Panama
Family with young children
Standard
Stayed 7 nights in November 2013
Estancia agradable”
ubicacion, naturaleza, tranquilidad
Fue buena nuestra estancia, lo recomiendo por su ubicacion y entorno natural tranquilo y relajante
Reviewed December 10, 2013
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7.7
Very good
Sergio from Chile
Group
Stayed 6 nights in February 2013
Ubicación inmejorable pero sin playa”
Ubicación en pleno centro de Playa del Carmen
El hotel se encuentra en el centro de la 5 avenida de Playa del Carmen, junto a todo el sector comercial y de restaurantes, pero se encuentra alejado de la playa, la presentación de Agoda lo muestra en la playa lo que es un engaño efectuado mediante fotoshop, sin embargo el hotel es cómodo, con una agradable piscina y con personal muy amable.
Reviewed March 03, 2013
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9.0
Exceptional
Sabine from Germany
Group
2 Bedroom
Stayed 1 night in June 2013
Super Zimmer für einen angemessenen Preis”
Riesengroßes Bett, sehr sauber und modern
Wir blieben nur eine Nacht, daher nur die gerechtfertigte Beurteilung über das Zimmer, das wirklich toll war, und das sehr freundliche und hilfsbereite Personal!
Reviewed October 10, 2013
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8.7
Excellent
Eleonora from Italy
Couple
Standard Room All Inclusive
Stayed 14 nights in August 2011
hotel tranquillo, camere comode, personale gentile”
posizione e personale molto disponidile
per il mio ideale di vacanza Playa del Carmen è decisamente troppo turistica ma basta allontanarsi di qualche km per potersi gustare il vero messico.
Mare e spiagge sono fantastiche e consiglio9 vivamente di fare snorkeling.
Reviewed September 13, 2011
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8.3
Excellent
KOICHI from Japan
Solo traveler
Standard Room All Inclusive
Stayed 4 nights in November 2011
ロケーション抜群、スタッフの対応も非常に良く居心地のいいホテルです”
プラヤデルカルメンの繁華街内で買い物にの食事にも便利でありながら、夜はさほどうるさくなく、質素ながら部屋も快適。さらにガードマンが巡回している駐車場を持っているので、レンタカーを借りて動くにも安心等、非常に使い易く、居心地も良いので、プラヤの定宿の一つとしています。
決して豪華ではありませんが、部屋はきれいで、繁華街にありながら、微妙に大騒ぎなエリアを外れているので、夜もさほどうるさくはありません。スタッフの対応も良く、気持ちよく過ごせるホテルだと思います。小さいながらプールもありましすし、ガードマンが巡回する駐車場もあって、レンタカーで動くにも安心です。
各部屋にセーフティボックスもありますし、エアコンとTVもアリ。部屋によっていは繋がりにくい場合もあるようですが、WiFiも飛んでます。
部屋に冷蔵庫がないのと、ハイシーズンの料金がローシーズンに比べてかなり高くなる点さえなければ、本当に文句なしなのですが・・・・
Reviewed November 23, 2011
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7.3
Very good
Eyal from Israel
2 Bedroom
Stayed 2 nights in January 2013
בית מלון יפה ונעים ”
ממוקם בשדרה החמישית ואם זאת שקט חוף ים מעט רחוק
ההגעה למלון היתה הכרות עים השדרה החמישית התוססת ומלאת החנויות והמיסעדות הכניסה למלון מאוד מרשימה כמעת מצויירת צוות המלון קיבל אותנו בדלפק הקבלה אך את החדר קיבלנו רק בשלוש בצהריים , החדר היה גדול אך לא נקי וריח לא טוב אבל לא נורא המחירים בשדרה החמישית די יקרים כדי לנסות מיסעדות ברחובות מקבילים שהם הרבה יותר זולים ולא פחות תעימים ארוחת הבוקר במלון היתה טובה עים מיבחר סביר ביותר אני ממליץ לשלם על הכל כלול מפני שזה מישתלם ונוח לפחות למישפחות עים ילדים בחוף של המלון שאילו מגיעים בהסעה של המלון יש מיתחם ילדים וגם ספורט ים בתשלום לסיכום שווה את המחיר.
Reviewed January 20, 2013
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