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Elegant Suites Westlake
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7.9 Very good location
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Elegant Suites Westlake

Serviced apartment
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Excellent
From 340 reviewsSee what guests said
8.7
93% would recommend to a friend
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

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Room choices
3 Bedroom Apartment
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  • Partial lake view
  • 188 m²/2024 ft²
  • 3 double beds and 1 king be...
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2 Bedroom Apartment
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  • Partial lake view
  • 123 m²/1324 ft²
  • 1 double bed and 1 king bed
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Studio
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  • City view
  • 50 m²/538 ft²
  • 1 king bed
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1 Bedroom Apartment
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  • Partial lake view
  • 86 m²/926 ft²
  • 1 king bed
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3 Bedroom Apartment (6 Adults)
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  • Partial lake view
  • 160 m²/1722 ft²
  • 2 double beds and 1 king be...
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Verified guest reviews

Agoda Reviews (340)
Filter by guest type:
Cleanliness9.2
Facilities8.7
Location7.9
Room comfort and quality9.2
Service9.0
Value for money8.8
Provided by verified guests of Agoda
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3 Bedroom Apartment (6 Adults)
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Showing 248 verified guest comments
12345
8.8
Do from Vietnam
Couple
Studio
Stayed 1 night in January 2018
Just few options for breakfast
Everything Is ok, good Place, good view
Reviewed January 17, 2018
Dear Ms.Do, It was a pleasure having you staying with us. I am happy to know that you have had a memorable stay and enjoyed our apartment. Thank you for your nice words. We wish you and your family a fantastic new year 2018. Yours sincerely, Jenny Nguyen
Responded January 19, 2018
Elegant Suites Westlake
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8.8
Orgil from Mongolia
Family with young children
2 Bedroom Apartment
Stayed 3 nights in January 2018
Good value for money
Very clean, newer, staff was very helpful - speaking good english, had a kitchen appliances so we could ourself without any problem.
Reviewed January 14, 2018
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9.2
Hoori from Singapore
Family with young children
1 Bedroom Apartment
Stayed 6 nights in December 2017
Perfect place for our family
We loved our stay here and we were there for 6 days. It was a nice, quiet and peaceful. Rooms were clean and beautiful with plenty of space. Bedding was good too. Everything in the room was in good working order. Breakfast option was just nice with enough selection. Staff were amazing!! They were all service oriented and friendly especially the reception folks who were always helpful in recommending places to visit. This place has a supermarket about 8 mins walk from it for emergencies. Cabs are easy to get at the hotel in order to go from one place to another. Be sure to take a address card along as once you leave the hotel, people don’t speak much English and the only way to get around is to flash the address card. We did not use the pool as it was way too cold to swim in it. But there is a nice simple playground for kids to enjoy and also a billiard table. There is also a sauna and gym. Overall I would stay here again if I ever go back to Hanoi.
Reviewed January 10, 2018
Dear Mr. Hoori Arjandas Chandiramani, It was a pleasure having you staying with us. I am happy to know that you have had a memorable stay and enjoyed our apartment with the delicious breakfast. Thank you for your nice words. Yours sincerely, Jenny Nguyen
Responded January 19, 2018
Elegant Suites Westlake
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10.0
Booi from Malaysia
Family with teens
2 Bedroom Apartment
Stayed 4 nights in December 2017
A spacious, comfortable and pleasant place to stay in Hanoi.
The staff are very friendly, especially Ha.
Reviewed January 05, 2018
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8.0
gurpreet from Australia
Family with teens
2 Bedroom Apartment
Stayed 2 nights in December 2017
Elegant and clean
Central location, near west lake and clean.
Reviewed January 02, 2018
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8.0
Aaron from United States
Couple
Studio
Stayed 1 night in December 2017
good hotel
good hotel, room was very large, west lake location was good as well. only caveat: breakfast could be significantly improved, and the shower sort of floods the bathroom because of the design of the tub.
Reviewed December 19, 2017
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10.0
Nguyen from Vietnam
Family with young children
1 Bedroom Apartment
Stayed 2 nights in September 2017
The best service apartment!
I had a wonderful holidays here! Nice staff, clean and large room. The only thing that we can improve is the bed.
Reviewed December 16, 2017
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7.6
Kam from Hong Kong
Business traveler
1 Bedroom Apartment
Stayed 3 nights in December 2017
Good
Location was acceptable, The room was very big and had very good service.
Reviewed December 15, 2017
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7.6
JIN from South Korea
Family with young children
1 Bedroom Apartment
Stayed 1 night in December 2017
Just so so
View is not I expected
Reviewed December 03, 2017
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10.0
Nada from Thailand
Business traveler
1 Bedroom Apartment
Stayed 1 night in November 2017
Great Hotel, very helpful staff
Very good hotel in Hanoi, lot's of restaurants nearby, staff are very friendly and supportive. Room is spacious, clean and quiet.
Reviewed November 27, 2017
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