Elegant Suites Westlake
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Elegant Suites Westlake

10B Dang Thai Mai, Tay Ho District, Hanoi, Vietnam, 70000
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Studio Elegant Suites Westlake
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    Lobby Elegant Suites Westlake
    Lobby Elegant Suites Westlake
    Interior view Elegant Suites Westlake
    1 Bedroom Apartment - Bedroom Elegant Suites Westlake
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    Elegant Suites Westlake Reviews

    8.7
    Excellent
    /10
    (576 reviews)See what guests said
    8.0
    Very good

    "Comfortable bed and washing machine in the room."

    Mohammed

    -

    September 1, 2018

    9.2
    Exceptional room comfort and quality
    Recommended by 94% of guests

    Things you’ll love about Elegant Suites Westlake

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Very good
    Location
    7.8
    See map
    Very good location
    Popular
    Nearby
  • West Lake1.83 km
  • Ho Chi Minh Mausoleum3.04 km
  • One Pillar Pagoda3.06 km
  • Vietnam Museum of Ethnology3.42 km
  • Vietnam Fine Arts Museum3.74 km
  • Temple of Literature3.86 km
  • Old Quarter3.99 km
  • St. Joseph's Cathedral (Nha Tho Lon)4.5 km
  • Hoa Lo Prison4.64 km
  • Hoan Kiem Lake4.67 km
  • This property is in high demand!

    Last booked 11 hours ago

    Value for money8.8
    Distance to city center6.9 km
    Location rating7.8
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport7.1 km

    Rooms available at Elegant Suites Westlake

    9.2
    Exceptional
    Room comfort & quality
    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 135 m²/1453 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
    Enter dates to see prices
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 123 m²/1324 ft²
    • City view
    • 1 double bed and 1 king bed
    Enter dates to see prices
    3 Bedroom Apartment (6 adults)
    3 Bedroom Apartment (6 adults)
    ...
    • Room size: 135 m²/1453 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 86 m²/926 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Apartment Four Bedrooms
    Apartment Four Bedrooms
    ...
    • Balcony/terrace
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    Run of House
    Run of House
    ...
    • Balcony/terrace
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    Standard Room
    Standard Room
    ...
    • Balcony/terrace
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    Apartment Two Bedrooms
    Apartment Two Bedrooms
    ...
    • Balcony/terrace
    Enter dates to see prices
    Standard Double
    Standard Double
    ...
    • Balcony/terrace
    Enter dates to see prices
    Have a question for Elegant Suites Westlake?

    What people love about Elegant Suites Westlake

    • 9.6
      Exceptional

      "Apartment has a cosy atmosphere and good sound proofing."

      Hanh

      |

      October 20, 2018

    • 9.2
      Exceptional

      "It was wonderful time with my big family."

      JI H.

      |

      September 15, 2018

    • 7.2
      Very good

      "David from the reception and and the other ladies were helpful and friendly."

      Thean F.

      |

      May 23, 2018

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    More about Elegant Suites Westlake

    More about Elegant Suites Westlake

    8.4
    Excellent

    "Room was quiet and very comfortable."

    Mrs

    |

    November 26, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "Nice and grand lobby."

    Jerickson

    |

    July 2, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Ommani
    710 m Vietnamese
    Quan Kien Passion Restaurant
    1.6 km Vietnamese
    Bang Lang
    1.6 km Vietnamese
    American cuisine
    American cuisine
    Oven d'Or Restaurant
    480 m American, Asian, International
    Daluva Restaurant And Bar
    720 m American, Gluten Free, Mediterranean
    Linguini Fini
    770 m American, European, Italian
    Asian cuisine
    Asian cuisine
    May Taste
    90 m Asian, Gluten Free, Vegan
    India Palace
    460 m Asian, Indian, Vegetarian
    Dieu's Cuisine
    630 m Asian, Vegetarian, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Elegant Suites Westlake from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (576)Booking.com Reviews (497)
    8.7
    /
    10
    Cleanliness9.1
    Facilities8.6
    Location7.8
    Room comfort and quality9.2
    Service9.0
    Value for money8.8
    All languages
    All guests (576)
    All room types

    Show reviews that mention 

    Showing 356 verified guest comments
    12345
    10.0
    Exceptional
    ting from Singapore
    Couple
    1 Bedroom Apartment
    Stayed 1 night in November 2018

    Clean and nice apartment ”

    Only stayed for a night and my first impression of this hotel beyond my expectations. Staffs are very polite and helpful. Room is very clean and well equipped. I was a little disappointed as the balcony is not equipped with a sitting chair which I saw other units does have it. Nevertheless elegant suites will be my choice on my next visit to Hanoi

    Reviewed November 29, 2018
    7.6
    Very good
    Yew from Singapore
    Couple
    Studio
    Stayed 2 nights in February 2019

    Nice and Wonderful ”

    I have stayed there twice and everything is perfect and good. I don't mind it is out off town areas but need to improve and change the buffet breakfast menu daily or alternate day. Hope that can be improved.

    Reviewed February 25, 2019
    7.6
    Very good
    Thanh from Vietnam
    Business traveler
    1 Bedroom Apartment
    Stayed 1 night in February 2019

    Nice service apartment but dishonest staffs”

    This service apartment is nice, clean and quiet. I booked it because most of my favorite hotels are out of booking at that period. Everything would be ok untils the day I checked out. I forgot my wireless mouse on the bed after checkout a couple hrs. I called receptionist staff for asking my stuff, the roomservice staff confirm there is nothing left in my room for the 1st call. I did check my luggage and 100% sure it has to be on my bed since I used it before sleep and left it there. For my 2nd call, the roomservice found it had been stuck at the corner of the bed. I am very sure it was not true. This is my 1st and also the last time I stay here.

    Reviewed February 24, 2019
    9.6
    Exceptional
    Yo from South Korea
    Solo traveler
    1 Bedroom Apartment
    Stayed 2 nights in October 2018

    I will definitely recommend this hotel to my friends.”

    The staffs in this hotel are very kind and well trained. On the first day, while I did check in, I said I might not take the breakfast on the check-out day due to my flight schedule. Then, I did not ask anything to the Hotel. However, to my surprise, at 5am on my check-out day, a staff was waiting for me with a breakfast-to-go at the check-out counter. And he handed me over the sack breakfast. I really appreciate the hotel's careful concern for a customer's need. So, I will definitely recommend this hotel to my acquaintances.

    Reviewed October 08, 2018

    Dear Mr. Yohan, Thank you for taking your time to write this generous review of us. Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the personalized service and had a positive stay. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards. We certainly look forward to welcoming you back soon for another wonderful experience. Sincerely, Jenny Nguyen - Duty Manager

    Responded October 11, 2018
    Elegant Suites Westlake
    7.6
    Very good
    Yew from Singapore
    Couple
    Studio
    Stayed 2 nights in January 2019

    Quiet Place”

    Is a place for relax and comfort quiet away from busy street and city life.. Disadvantage is you need to walk a distance to the main road of which you can take a taxi but feeling bad just to pay less than 15,000 VND for standard taxi and traveling to City during peak hour is not advisable.

    Reviewed January 28, 2019
    9.6
    Exceptional
    Antoine from France
    Couple
    Studio
    Stayed 2 nights in February 2019

    Top hotel”

    Friendly staff, nice breakfast, huge gym and pool, clean rooms... A few minute walk to many restaurant around Xuan Dieu street

    Reviewed April 19, 2019
    10.0
    Exceptional
    Christine from Philippines
    Solo traveler
    Studio
    Stayed 1 night in February 2019

    Great hotel. Top notch Customer service.”

    Would definitely comeback

    Reviewed April 01, 2019
    10.0
    Exceptional
    Christine from Philippines
    Solo traveler
    2 Bedroom Apartment
    Stayed 1 night in February 2019

    Great hotel. Top notch Customer service.”

    Excellent.

    Reviewed April 01, 2019
    10.0
    Exceptional
    Carl from Singapore
    Family with young children
    2 Bedroom Apartment
    Stayed 1 night in December 2017

    Short stay in 2 bedroom suite with kids”

    Staff were very welcoming and very helpful in arranging a driver, touring car and transfers for us at short notice. room was clean and comfy and beds were really comfy too. Nice views of lake from upper floor. Enjoyed our time here - felt like a home

    Reviewed April 28, 2018
    9.6
    Exceptional
    Cu from Vietnam
    Couple
    1 Bedroom Apartment
    Stayed 1 night in November 2017

    Excellence 5 stars hotel”

    I would recommend this property to anyone looking for very pleasant stay in Hanoi. The hotel is boutique, brand new, very clean and it's location is such an oasis to escape the noisy city when you're tired. We stay in their one bed room suite, and it's excellence: very spacious, nice and new amenities, good view with balcony. The breakfast is continental breakfast not full breakfast but it offers wide selection. Many people worry the location a bit far from old town, oh, you guy worry too much! We spent our day explore the city and didn't come back until 10 pm, too. Using Uber, it's supper convenient when your legs tired and super quick to get back. It's important when you are relaxing no motorbike or horn trying disturb you anymore :D . Staying here is far more pleasure than international properties in the city in term of room, peace since it's brand new and almost room options are SUITE. I only hope if the hotel could using the larger bathroom towel. Definitely coming back again!!!

    Reviewed November 27, 2017
    9.6
    Exceptional
    Andrew from Canada
    Couple
    Studio
    Stayed 2 nights in October 2017

    5 star service”

    Upon returning to Hanoi from Halong Bay, we chose these five star suites and could tel many other travellers from our tour did as well. Room, pool/sauna, and buffet were all excellent, but what stood out was the service. We had a very late flight on check out day, and without asking offered to store our luggage while we explored the Old Quarter and arranged a taxi for us to the airport. Wife was allowed to shower and wash up at night before we headed out. Very impressed and worth the money!

    Reviewed October 07, 2017
    9.6
    Exceptional
    Yu-Jun from Vietnam
    Group
    3 Bedroom Apartment (6 adults)
    Stayed 3 nights in April 2017

    Exceptional”

    very clean, and the staff is very nice. I told the staff "the light is broken", and they fixed it soon. Also have housekeeping sweep the room every morning, change tower and shampoo and water etc. There are gym, swimming pool, sauna, haircut shop and billiards etc. But it's not in the Hanoi centre, around 20mins from the city.

    Reviewed May 02, 2017
    9.6
    Exceptional
    YEEPUI from Hong Kong
    Group
    1 Bedroom Apartment
    Stayed 3 nights in December 2016

    Good Price and Excellent Staff”

    it is USD $3 taxi cost away from cities area, or you can take 15 mins walk to the main street. Take 5 mins walk to a shopping mall with a local supermarket - Vivi the staff is very helpful. they are happy to share the information of the traditional local food

    Reviewed January 06, 2017
    8.0
    Excellent
    Kevin from Australia
    Family with teens
    2 Bedroom Apartment
    Stayed 2 nights in March 2016

    Hanoi Elegant suites apartments”

    The staff were excellent in assisting us with vietnamese language communication for our tours booked. Very helpful. Location was nice and quiet but a bit far away from the city centre. Overall a very pleasing experience.

    Reviewed April 07, 2016
    9.3
    Exceptional
    Sy from Hong Kong
    Business traveler
    Studio
    Stayed 3 nights in February 2016

    cosy like home”

    gd gym facility and very cosy room

    i was planning to book this hotel again in just two weeks after my 1st stay at elegant suites since it was really great! the location is gd. it stays just next to west lake. great gym room and swimming pool. room is very cosy and you can get everything, eg. washing machine, microwave, etc.

    Reviewed March 24, 2016
    8.3
    Excellent
    Stanley from Canada
    Couple
    1 Bedroom Apartment
    Stayed 3 nights in October 2015

    Spacious room, Comfortable environment”

    Great breakfast, Spacious and comfortable room, Nice landscape

    We booked a single room suite with an extra bed. It was a spacious room equipped with almost all appliances. The location is a bit far away from city centre but with quiet environment and nice landscape. It is a serviced apartment type property mainly for foreigner executive residence. Everything was fine except daily room cleaning and tidying up. They did not make good bed sheets and clean up garbage bins everyday. But overall, it is a great hotel and we will surely come back again.

    Reviewed October 11, 2015
    9.0
    Exceptional
    kornelia from Netherlands
    Family with young children
    1 Bedroom Apartment
    Stayed 3 nights in September 2015

    excellent place also with small kids”

    the kids playground, very friendly staff and the gym

    It was a very pleasant and comfortable stay. Staff is super friendly! The playground s were being loved by my two year old. The apartment is very spacious and complete with oven and microwave etc. Everything was well taken care of abs very clean.

    Reviewed September 26, 2015
    9.7
    Exceptional
    Lan from Australia
    Business traveler
    Studio
    Stayed 2 nights in November 2014

    Fantastic place to stay on the West Lake Hanoi”

    Location - View - Location

    This place is fantastic for travelers that would like to get a feel of Hanoi but at the same time enjoy the modern conveniences. Nothing bad to say about this place except that the breakfast could be improved. However you do get a fully equipped kitchen if you want to cook your own meals.

    Reviewed March 11, 2015
    10.0
    Exceptional
    Rosa from Philippines
    Couple
    Studio
    Stayed 2 nights in April 2019

    relaxing stay”

    it's got everything you need. the staffs are super nice.

    Reviewed May 03, 2019
    9.6
    Exceptional
    Hanh from Singapore
    Group
    2 Bedroom Apartment
    Stayed 1 night in October 2018

    Good hotel, nice apartment, quiet”

    Not in old quarter or CBD but I liked it. This was my second time staying here. I stayed in a three bedroom apartment, beds are good. Apartment has a cosy atmosphere and good sound proofing. Nothing to complain. Only one suggestion about the hotel board sign though. As the address seemed to be confusing for taxi driver (Grab), the name (and address) board sign should be more clear and more eye catching.

    Reviewed October 20, 2018
    12345
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    • Very good location
    • West Lake