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Fitness center, Element Kuala Lumpur in Kuala Lumpur
Studio, 1 King - Bed, Element Kuala Lumpur in Kuala Lumpur
a large window in a large room, Element Kuala Lumpur in Kuala Lumpur
Lobby, Element Kuala Lumpur in Kuala Lumpur
Lobby, Element Kuala Lumpur in Kuala Lumpur
Interior view, Element Kuala Lumpur in Kuala Lumpur
Swimming pool, Element Kuala Lumpur in Kuala Lumpur

Removed from saved list

9.0

Exceptional

2,334 reviews

2,334 reviews

View61
Housekeeping59
Breakfast25
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Ilham Gallery

30 m

Lembaga Tabung Haji

120 m

LUTH Building

130 m

Japan Foundation

200 m

Ben’s Independent Grocer (B.I.G)

240 m

Popular landmarks
KLCC Park

580 m

Petronas Twin Towers

770 m

Aquaria KLCC

840 m

KLCC - Bukit Bintang Pedestrian Walkway

930 m

Pavilion Kuala Lumpur

1.3 km

Closest landmarks
British High Commission

70 m

Bridge Bar (Level 28 G-Tower)

150 m

Gazebo

220 m

Vietnam Embassy

260 m

German Embassy

330 m

Element Kuala Lumpur

ILHAM TOWER, 8 JALAN BINJAI, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Sparkling clean

100 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money9.0
Distance to city center1.9 KM
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.8 km

Rooms available at Element Kuala Lumpur

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
3 Bedroom Suite
...
  • Room size: 146 m²/1572 ft²
  • City view
  • 2 single beds & 1 king bed ...
Enter dates to see prices
2 Bedroom Suite, Skyline view
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
1 Bedroom Suite, 1 King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Suite
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Studio, 2 Twin/Single Bed(s)
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio, 1 King, Skyline view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio, 2 Twin/Single Bed(s), Skyline view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Bedroom Executive Suite
...
  • Room size: 152 m²/1636 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
Studio, 1 King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Element Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Element Kuala Lumpur?

Element Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 196.1 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Element Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 15 MYR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Element Kuala Lumpur?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Element Kuala Lumpur. A selection of food types including full american and halal breakfast options is available for guests. There's an additional charge of 60 MYR for adults and 35 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Element Kuala Lumpur?

Element Kuala Lumpur features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Element Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Element Kuala Lumpur. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering and in-house planning are offered to help your event go smoothly.

Can business events be hosted at Element Kuala Lumpur?

On-site venues and convenient event services make Element Kuala Lumpur an ideal choice for hosting events such as seminars, conferences and meetings. The 6 venues can accommodate up to 130 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Element Kuala Lumpur?

Element Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Element Kuala Lumpur?

LRT Train Station - Ampang Park is the closest train, metro, or bus station, about 90 m away from Element Kuala Lumpur.

What restaurants are nearby Element Kuala Lumpur?

Element Kuala Lumpur is located in Kuala Lumpur City Centre, famous for good restaurants such as Nasi Lemak Mak Wanjor, Atmosphere 360 and Marini's on 57.

What popular shopping places are close to Element Kuala Lumpur?

Element Kuala Lumpur is located in Kuala Lumpur City Centre area which features shopping places such as Suria KLCC, Ilham Gallery and The LINC.

What are popular attractions near Element Kuala Lumpur?

Element Kuala Lumpur is located in Kuala Lumpur City Centre area, which is famous for attractions such as Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

What popular natural sightseeing spots are close to Element Kuala Lumpur?

Element Kuala Lumpur is located in the Kuala Lumpur City Centre area, which is famous for natural sightseeing destinations such as Jelutong Tree and Camp ground.

See map

Explore the neighborhood

What people love about Element Kuala Lumpur

  • 9.6

    Exceptional
    Cleanliness

    "Clean and comfortable stay."

    Faizul

    |

    March 16, 2023

  • 10

    Exceptional
    Cleanliness

    "The most amazing environment, superb quality and cleanliness hotel."

    eliya

    |

    January 13, 2023

  • 10

    Exceptional
    Staff 

    "Location was very nice, staff are polite and helpful."

    Fiona

    |

    March 6, 2023

Overall rating:

9

Exceptional
2,334 reviews
Cleanliness
9.3
Facilities
8.9
Location
9.0
Read all reviews >
What travelers say they love:
Beds were very comfortable, toilets were clean.
Sabrina from Singapore
Group
More about Element Kuala Lumpur

More about Element Kuala Lumpur

Element Kuala Lumpur

For travelers who want to take in the sights and sounds of Kuala Lumpur, Element Kuala Lumpur is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. Conveniently located only 8.9 km from Terminal Bersepadu Selatan, a stay at Element Kuala Lumpur adds efficiency to your trip with easy city access and diverse day trip options.
Element Kuala Lumpur offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Element Kuala Lumpur makes it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Element Kuala Lumpur thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Element Kuala Lumpur even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee and instant tea at your disposal. Element Kuala Lumpur also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Element Kuala Lumpur begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Element Kuala Lumpur is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Element Kuala Lumpur offers wonderful recreational facilities for guests to enjoy. End your days in total relaxation with a visit to the spa, located right at the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's hiking trails. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Element Kuala Lumpur is the perfect spot to explore Kuala Lumpur's fascinating cultural sights and attractions. Don't forget to stop by Menara Kuala Lumpur located 1.7 km away, where everyone who visits Kuala Lumpur wants to have their photo taken.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Swimming Pool

28 mentions

Breakfast

19 mentions

Housekeeping

19 mentions

Food & Dining

10 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Outdoor
  • Bicycles
Accessibility
  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible public restrooms
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Bowling alley
  • Fitness center
  • Hiking
  • Pool facilities
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dishwasher
  • Electric kettle
  • Fold-up bed
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
Trace Restaurant & Bar
  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte

Location

ILHAM TOWER, 8 JALAN BINJAI, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Exceptional
Location

9

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    18.8 km 42 min drive
  • Kuala Lumpur International Airport (KUL)
    46.4 km 59 min drive
Public transportation
  • LRT Train Station - Ampang Park
    100 m 2 min walk
  • Ampang Park LRT Station
    110 m
Hospital or clinic
  • KL City Dentist
    460 m
Shopping
  • Pavilion Kuala Lumpur
    1.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • KLCC Park
    580 m
  • Petronas Twin Towers
    770 m
  • Aquaria KLCC
    840 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    930 m
  • Pavilion Kuala Lumpur
    1.3 km
  • Jalan Alor
    1.7 km
  • Menara Kuala Lumpur
    1.8 km
  • Central Market
    3.0 km
  • Chinatown - Kuala Lumpur
    3.0 km
  • KL Bird Park
    3.9 km
Nearby landmarks
  • Ilham Gallery
    30 m
  • British High Commission
    70 m
  • LRT Train Station - Ampang Park
    100 m
  • Ampang Park LRT Station
    110 m
  • Lembaga Tabung Haji
    120 m
  • LUTH Building
    130 m
  • Bridge Bar (Level 28 G-Tower)
    150 m
  • Japan Foundation
    200 m
  • Gazebo
    220 m
  • Ben’s Independent Grocer (B.I.G)
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed is subject to availability.
  • The property does not accept 3rd party credit card for hotel collect bookings payment.
  • The property accepts Alipay.
  • From September 1, 2017, as per The Malaysian government's requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of MYR 10.00 per room and per night. These changes in tax structure will result in revised taxes being charged and will be payable additionally during check-out.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee196.1 MYR
  • Distance from city center1.9 KM
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)60 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors13
  • Number of restaurants1
  • Number of rooms 252
  • Year property opened2017
Parking
  • Daily parking fee15 MYR

Property announcements

The pool is closed from March 28 to April 11, 2023, for renovation. Our apologies for the inconvenience it may cause.

Reviews of Element Kuala Lumpur from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.3
Facilities8.9
Location9.0
Service9.1
Value for money9.0
High score for Kuala Lumpur
Rating
9+ Exceptional (310)
8-9 Excellent (53)
7-8 Very Good (73)
6-7 Good (11)
<6 Below Expectation (15)
Time of the year
Mar - May (92)
Jun - Aug (108)
Sep - Nov (155)
Dec - Feb (107)

Show reviews that mention 

Showing 462 verified guest comments
12345
10.0
Exceptional
Noel from Malaysia
Couple
Studio, 1 King
Stayed 1 night in September 2020

Comfortable and environmentally-conscious”

A great choice for a well-balanced hotel in the heart of KL. The room is modern and quite comfortable, and it's quite reasonably priced compared to other hotels of the same standard in KL. We liked how they had a faucet to dispense drinking water instead of providing plastic water bottles, which cuts down on waste. The hotel is located towards the edge of the city centre and is walking distance from the LRT station. The indoor heated pool is beautiful and comfortable to swim in and we were satisfied with the breakfast spread. Hotel service is also really good and the establishment takes extra care to observe rules for hygiene and social distancing in this pandemic situation. I highly recommend this place to anyone looking to spend their holiday or staycation in KL.

Reviewed September 21, 2020

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10.0
Exceptional
Renee from Singapore
Solo traveler
1 Bedroom Suite, 1 King
Stayed 4 nights in June 2019

All units from level 40 onwards and it is located beside Ampang Park LRT”

High floor unblocked city plus mountain view. If u choose skyline suite, u will enjoy sunset plus twin tower view. Mine is sunrise and mountain plus city view. I took a Suite and it comes with living room and kitchen! Space was huge and there filtered water available and a big fridge where u can buy your own drinks & fruits! Although its not near eateries, just grab or take mrt and you can reach petaling street or Bukit bintang with lots of shopping and food choices. Given another choice I would still choose Element over Bt Bintang 5 star hotels or hotels with infinity pool facing twin towers. Cos it is not rowdy at all. There is a convenient store News which is just downstairs!Love my stay here and will definitely choose Element by Westin again. Will try skyline suite next time.

Reviewed June 15, 2019

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10.0
Exceptional
Andreas from Germany
Solo traveler
Studio, 2 Twin/Single Bed(s)
Stayed 3 nights in May 2019

Good price-value”

+ comfy soft beds + super clean + excellent breakfast + great view. Rooms available from 35th till 51st floor + staff was extremely friendly and helpful + well equipped gym + can drink the filtered tap water -> Perfect location for my visa run at Thai embassy - during checkin they demand your mailadress. Receiving almost daily newsletters from the Marriotgroup. The unsubscribe option does not work

Reviewed June 04, 2019

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10.0
Exceptional
Ahmad from Malaysia
Family with young children
Studio, 1 King
Stayed 1 night in September 2021

The Absolute 5 stars Services”

I can say from Head to Toe, they are taking care of us with a superb hospitality. From Management until its staff, all are amazing. Personal thanks to Nurul Hidayah and to all staff for their efforts in welcoming us. Will absolutely recommend to other people. Even the hotel itself is worth it. Amazing indoor pool. My kids more than happy. Cons: Parking need to pay Rm15, as normally customer's hotel occupied with free. DON'T pay your parking ticket via touch n go. Hotel can't validate your touch&go ticket. Too small notice/unclear notice given to Customer's hotel for NOT to pay the parking ticket via touch&go. Small issue only. Can't defeat our happiness in Hotel.

Reviewed September 27, 2021

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Hi Ahmad, thank you very much for taking the time to review your recent stay with us. We are pleased to know that the team tried their best to ensure that you had an amazing Element experience with us. We are all here to help whenever you need any assistance even before you arrive. Thank you very much for the compliment and we will sure share your feedback to the team. I hope we will be able to see you again. Thank you.

Responded October 03, 2021
Element Kuala Lumpur
10.0
Exceptional
Mary from Singapore
Family with teens
2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King
Stayed 2 nights in June 2022

Excellent, just as expected per reviews on this property”

Hassle-free, no wait check-in 24hr gym, pool was nice too. What’s important to us is cleanliness and you get it here. Facilities and room were well-maintained and new. Staff was polite and friendly. There is a convenience store at the foot of the block as well, which is a plus. Pillows were too soft for our comfort though..

Reviewed June 18, 2022

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Hi Mary, thank you for choosing to stay with us and we are happy to read that you had a great Element experience with us. We are also glad that the staff has been accommodating through out the stay and hope to see you again. Thank you.

Responded June 20, 2022
Element Kuala Lumpur
10.0
Exceptional
Junina from Philippines
Group
Studio, 2 Twin/Single Bed(s)
Stayed 3 nights in February 2019

Exceptional”

I left my necklace (whitegold) in the hotel. I received the best assistance they could give to me on that day. They were all honest, polite and committed to work. Received my necklace via grab, at the airport. The place is elegant, clean and modern. We love the pool, the view and everything about the hotel. ♥️

Reviewed May 21, 2019

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10.0
Exceptional
Wei from Singapore
Business traveler
Studio, 1 King, Skyline view
Stayed 1 night in August 2019

Great stay at Element Kuala Lumpur!”

The room is spacious, bright and clean! It's great that all rooms are above 40th floor (40th floor being the reception area). The overall concept is very interesting, adopting many eco-friendly initiatives. The staff, especially the security team on the ground floor, is very helpful and approachable!

Reviewed August 03, 2019

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10.0
Exceptional
Hamdan from Malaysia
Couple
Studio, 1 King
Stayed 2 nights in October 2021

Feels Homey ”

Always my go-to hotel since 2019 in the heart of Kuala Lumpur. Always feels like home. Awesome location since it’s accessible to public transportations and attractions. Terrific buildings and rooms with lots to choose from. Maintained properly, clean and neat. Friendly and professional staffs…

Reviewed October 16, 2021

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Dear Hamdan, thank you for taking the time to write a review on your recent stay with us. We appreciate your continuous support, it means the world to us. We are glad to know that you found our hotel location is strategic; near to public transportation and attractions. Once again, thank you for your honest feedback and we hope to welcome you back.

Responded October 17, 2021
Element Kuala Lumpur
10.0
Exceptional
Amy from Malaysia
Business traveler
1 Bedroom Suite, 1 King
Stayed 1 night in December 2019

Excellent”

Love the hotel very very much. Excellent service from receptionists and other staffs. I do think we should be informed that parking is RM15 for hotel guests with multiple entry throughout their stay. Guest Room Has microwave, fridge and some utensils. Environmentally friendly and sustainable concept. Self-Laundry room available with small charges. Bed is soft but surprisingly comfy, you'll sleep well once you sink on the bed. I have back pain but find it ok for my liking. Breakfast was decent.

Reviewed December 10, 2019

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10.0
Exceptional
Noor from Malaysia
Couple
Studio, 1 King, Skyline view
Stayed 2 nights in December 2021

Exceptional”

I consider Element Hotel is one of the best hotel I ever stayed.. The cleanliness/hygiene/sanitation is very superb.. N the staffs are very polite n helpful.. Not forgetting the breakfast has a lot of choices n of course super delicious too..

Reviewed January 17, 2022

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Dear, Ms. Noor On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

Responded January 18, 2022
Element Kuala Lumpur
10.0
Exceptional
Rizal from Malaysia
Couple
1 Bedroom Suite, 1 King
Stayed 2 nights in January 2022

Element, among the best!”

I've booked a room for me and my wife for our honeymoon. The room is very large, cleab with the good city view! However, the toilet is not connected to our bedroom and it's quite annoyed for both of us to walk out of our bedroom just to go the toilet. Hoping that the hotel can be more considerate after this. The food is really good and recommended! Will surely come again!

Reviewed January 21, 2022

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10.0
Exceptional
Mardhiah from Singapore
Solo traveler
Studio, 1 King, Skyline view
Stayed 1 night in August 2019

Exceptional”

The team of staff were just fantastic! From the moment I stepped off the car, greeted by the guard at the door, to the staff who greeted me at the lobby and directed me to the 40th floor for check in, to the lady at the check in counter, together with her fellow colleagues. All were cheerful and greeted me. I felt wecomed.. Thank you to you and your Team!

Reviewed August 21, 2019

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10.0
Exceptional
Nurul from Singapore
Couple
Studio, 1 King
Stayed 3 nights in May 2019

Exceptional”

It’s our 2nd time staying there, this time around we took the deluxe room and as usual it was spacious and comfortable through out our stay. Will come again soon! Good location as it’s near to ampang park mrt, KLCC and tapak urban street food.

Reviewed May 14, 2019

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10.0
Exceptional
wafaa from Malaysia
Family with young children
1 Bedroom Suite, 1 King
Stayed 1 night in March 2022

Awesome”

Purposely looked for a hotel with an indoor pool in View of the rainy weather , so glad we chose Element by The Westin … the staffs were friendly and helpful, pool was warm and nice, i love the fact that there was a staff controlling the pool crowd at all times to avoid poor distancing . Overall, It was a great experience . Cant wait to repeat our stay here !

Reviewed March 13, 2022

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Hi Wafaa, thank you very much for taking the time to write a feedback about your recent stay experience with us. We are so happy that you had a great Element experience starting from the staff to the hotel facilities too. We believe that safety is very crucial during this pandemic and it is great that we are able to control it in the hotel. Thank you for your kind word and we look forward to welcoming you back.

Responded March 14, 2022
Element Kuala Lumpur
10.0
Exceptional
Ahmad from Malaysia
Family with teens
Studio, 2 Twin/Single Bed(s), Skyline view
Stayed 1 night in October 2021

Exceptional”

I took the Skyline Studio King and Skyline Studio Twin for my children. Spacious rooms, excellent views of KL skyline. Breakfast spread was varied and should satisfy most discerning diners.

Reviewed October 17, 2021

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10.0
Exceptional
Hasmin from Malaysia
Family with teens
2 Bedroom Suite, Skyline view
Stayed 1 night in September 2020

Amazing hotel!”

Spacious rooms, comfy beds, room facilities were excellent. I requested for a room with a nice view, special requests are not guaranteed and subject to availability but the hotel managed to cater to my request. My room had a beautiful view of the twin towers, KL tower, and the entire city centre. It was on the 47th floor. Will definitely come again.

Reviewed September 27, 2020

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10.0
Exceptional
kamalesh from Malaysia
Couple
Studio, 2 Twin/Single Bed(s)
Stayed 1 night in January 2019

Exceptional”

Overall, It was a great stay in this hotel. Everything was nice about this hotel and was fully equipped with all the facilities. The breakfast buffet was great. The room facilities was good with all the basic toileteries provided. The staff was very friendly and helpful. In a nutshell, it totally worth every bit of the money paid.

Reviewed February 02, 2019

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10.0
Exceptional
Hariz from Malaysia
Family with young children
Studio, 1 King, Skyline view
Stayed 1 night in March 2022

What are u looking for?”

Frequently staying here because of its strategic locations, kids friendly, and comfortable. Starbucks next door, pnb next door, klcc in walking distance, intermark with mcdonalds nandos kfc nearby 😝

Reviewed March 19, 2022

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Dear Hariz, thank you for staying with us again and we appreciate you take the time to leave us a review about your stay experience. We are glad to know that your stay in Element KL has always been amazing. You loyalty and support means the world to us. Thank you once again and we look forward to see you and your family anytime soon. Take care :)

Responded April 03, 2022
Element Kuala Lumpur
10.0
Exceptional
Ratenah from Malaysia
Couple
Studio, 1 King
Stayed 1 night in September 2021

Highly recommended ”

Spacious room, and very comfortable bed. Loved that the room has filtered water faucet. Enjoyed the buffet breakfast too. And of course it is only few minutes walk to KLCC

Reviewed September 26, 2021

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Hello Ratenah, thank you for taking the time to review your recent stay with us. We were pleased to know that you found our room is spacious and clean with very comfortable mattress. Hygiene has been our top priority way before the pandemic. Indeed the hotel is walking distance to KLCC. One of the Eco-friendly practice that we are doing in the hotel right now is no plastic material in the property. Once again, thank you for sharing your honest feedback. We look forward to welcoming you back. Take care!

Responded October 05, 2021
Element Kuala Lumpur
9.6
Exceptional
Sharifah from Malaysia
Couple
Studio, 1 King, Skyline view
Stayed 1 night in January 2022

Nice hotel”

Initially we were happy upon our check in, the room was really nice with a picturesque view, we can see KLCC, KL Tower, and Merdeka 118 . We planned to have a good rest over there, however we had a bad stay when we were awaken by a really really really loud music and people laughing and talking at freaking 3AM! It turned out, our next door guest were having some sort of party and it was really disturbing. We called and complaint to the receptionist for about 3 times, it took about 30-40 minutes for it to settle. Anyways, thanks to the receptionist for helping us. We end up woke up very tired in the morning huh. For the breakfast, we noticed the eggs weren't properly wash, the sambal for nasi lemak was salty, the pao was hard and dry. We love the warm saline pool plus nice view. And there is myNEWS mini market at the ground floor and it was really convenience.

Reviewed January 27, 2022

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Dear Ms. Syarifah On behalf of the entire hotel team, I want to thank you for sharing about your stay experience with us. Due to the noisy issues we had contacted the guest few times and follow-up with security team from time to time. Therefore it has consumed approximately around 30 minutes to manage them to lower down their noise. Your feedback with regards to the breakfast experience has been shared with the respective management team for review and improvement process. We are grateful for your support and would like to thank you, once again, for taking the time to bring this matter to our attention. We sincerely hope that we may continue to have the pleasure to welcome you back in the future.

Responded January 28, 2022
Element Kuala Lumpur
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