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3,087 reviews
3,087 reviews
"Clean and accessible"
"Very clean, good service."
"The location is perfect all you need both inside the hotel and just round the corner of the same building."
"|The hotel is convenient to eating places i will stay again"
"Room was spacious and clean and complete with appliances."
8.4
Location rating score
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.
Airport transfer
Car park
Free Wi-Fi in all rooms!
Luggage storage
Cash withdrawal
9 travelers have booked today.
Value for money | 8.3 |
Location rating | 8.4 |
Nearest airport | Mactan-Cebu International Airport (CEB) |
Distance to airport | 2.3 km |
What time is check-in and check-out at Eloisa Royal Suites?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Eloisa Royal Suites?
For those who wish to drive their own cars, Eloisa Royal Suites has a car park available for guests. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Eloisa Royal Suites?
Wake up to a great buffet breakfast at Eloisa Royal Suites. Asian breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 399 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Eloisa Royal Suites?
Eloisa Royal Suites features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours.
Can special events be hosted at Eloisa Royal Suites?
You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Eloisa Royal Suites. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.
Can business events be hosted at Eloisa Royal Suites?
On-site venues and convenient event services make Eloisa Royal Suites an ideal choice for hosting events such as seminars and corporate events. The venue available at the hotel can accommodate up to 20 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Eloisa Royal Suites?
Eloisa Royal Suites does permit smoking in some areas and is not 100% smoke-free.
What is the closest airport to Eloisa Royal Suites?
The closest airport to Eloisa Royal Suites is Mactan-Cebu International Airport, 2.2 km away.
What restaurants are nearby Eloisa Royal Suites?
Eloisa Royal Suites’s neighborhood is Mactan Island which includes popular restaurants such as Lantaw Native Restaurant, Scape Skydeck and Azure Beach Club.
What popular shopping places are close to Eloisa Royal Suites?
Located in the Mactan Island area, Eloisa Royal Suites is close to great shopping choices like Gaisano Island Mall Mactan and Mactan Marina Mall.
What are popular attractions near Eloisa Royal Suites?
Eloisa Royal Suites’s location in the Mactan Island neighborhood makes it close to famous attractions including Fashion TV Asian HQ, Lapu-Lapu City Auditorium and Rizal Children's Park.
What popular beaches are close to Eloisa Royal Suites?
Eloisa Royal Suites’s Mactan Island neighborhood also includes Hadsan Beach and Suba-Basbas Public Beach.
What popular natural sightseeing spots are close to Eloisa Royal Suites?
Eloisa Royal Suites is located within Mactan Island, which makes it conveniently close to natural sights including Airmen's Village, The Jungle Cultural Entertainment Center and Pawod Underwater Cave.
10
"Clean and accessible"
Katerine
|
February 9, 2023
9.2
"Very clean, good service."
Anastasiia
|
January 20, 2023
10
"The location is perfect all you need both inside the hotel and just round the corner of the same building."
Sammy
|
March 15, 2023
Eloisa Royal Suites
It's time for an adventure-filled holiday! Explore Cebu with a stay at Eloisa Royal Suites.
The facilities and services provided by Eloisa Royal Suites ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Cebu. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Eloisa Royal Suites. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Eloisa Royal Suites include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
To fill your days, be sure to check out the fantastic facilities offered at Eloisa Royal Suites. Pamper and indulge yourself with a visit to the massage. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
Take some time to explore Cebu. Your exploration of the surroundings of Eloisa Royal Suites begins with a visit to Ayala Center only 6.3 km away.
Reasons to stay here
This hotel's food and dining score higher than 96% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 93% of the city's accommodation.
7.9
Breakfast
111 mentions
Housekeeping
78 mentions
Swimming Pool
34 mentions
Food & Dining
21 mentions
8.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Amazing Holiday Experience”
This hotel is amazing, they have done a wonderful job from top to bottom. No detail has been overlooked. It is a testament to the fact that you can have a beautiful hotel in a beautiful location and still set yourself miles apart with amazing staff and wonderful service. Form the moment we arrived with free shuttle transfer, we were made to feel special. Every hotel staffs had a smile on their face and did everything they could to make us feel welcome. The rooms are comfortable, incredibly well designed and very clean. Kudo to room employment staffs who left a wonderful message on our bed. As I said, I cannot say enough and could go on forever. This is our fourth stay, bottom line, we will continue staying at this hotel - I will recommend this hotel to my family, friends and anyone who reads this review.
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Amazing Holiday Experience”
This hotel is amazing, they have done an wonderful job from top to bottom. No detail has been overlooked. It is a testament to the fact that you can have a beautiful hotel in a beautiful location and still set yourself miles apart with amazing staff and wonderful service. Form the moment we arrived with free shuttle transfer, we were made to feel special. Every hotel staffs had a smile on their face and did everything they could to make us feel welcome. The rooms are comfortable, incredibly well designed and very clean. Kudo to room employment staffs who left a wonderful message on our bed. As I said, I cannot say enough and could go on forever. This is our fourth stay, bottom line - I will recommend this hotel to my family, friends and anyone reading this review.
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Great Hotel”
The location is about a 10 -20 minuets from the airport in Lapu-Lapu. There are many restaurants within a short walk. The hotel itself does offer breakfast for free. The restaurant reopens for dinner at 6pm. The lobby does have a small bar where you can order coffees and food. The rooms are nice. I would recommend asking for a room near the back so that traffic noise is not heard. But no elevator in the back hotel. The rooms are very nice and the bed is comfortable The pool is nice but small. The gym has a sauna and a shower. Offers free weights, a multi-purpose machine and cardio equipment. Since the sauna is in the room it can be kinda of warm. The AC I’d running hard. The staff went over and above and even the security guards are friendly and talkative! I would highly recommend this hotel
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Safe and Vert Convenient.”
Whenever we visit Cebu, we always choose to stay here. We enjoy the park, food and other outlets just at the back of this hotel. It's really convenient. The hotel itself has a lot of amenities to offer; restaurant-where food are very global, massage clinic, gym, pool and more. Staffs in this hotel help your stay more memorable too. They are very welcoming, polite and always make sure that you feel safe and feel well-served. Rooms are very clean and quiet. This hotel is near to the airport with free airport transportation. Room rates are worth it. Eloisa Royal Suites offered best during our stay. Of course, they'll do the same to you. This hotel is higly recommended. Book yours!
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Perfect and Awesome!”
In terms of my wants and needs on Mactan Island and proximity to Cebu City, this hotel is amazing and simply wonderful place to stay. Food, shopping, night life all very close by. Not far from the old bridge to Cebu. The restaurant here is fantastic. No need to dine out. Eating the food and enjoying the intimacy with the live band is a must! The staff here are all very lovely, caring, considerate people. Nothing is a problem for them. They are extremely helpful. The rooms are comfortable and cosy. Air con works well. Wi-Fi cut in and out a bit, when it worked it was quite fast.
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GREAT GREAT GREAT!!!”
I decided to book upon arrival in the Philippines for 3 nights at the Eloisa as I had some personal details to handle in Cebu and Lapu-Lapu. I was expecting to have to deal with the hustle and bustle of a big city... and I did! But it was so great to come back to the Eloisa to really relax. There are 3 buildings that house rooms. Building #1 is located on the main street but the other 2 buildings are about 150 meters from the main street at the end of a nice pathway that is easily walked but they trolley you by golf cart if you wish. Anyway... I was located in building 3 at the end of that pathway and it was simply great because it became a nice oasis of calm in the middle of a busy city. I simply could kick back and relax. Everything was top notch ... pool, buffet... Everything!!!! BUT the most impressive was the staff ! Kind , professional and mostly .... very efficient... simply ask and you won't wait! More expensive hotels won't give you a better service!!! I will come back!
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Fantasticly Friendly Helpful staff close to shops and airport. A Dimond in the rough ”
When we arrived Security Guard helped and greated us. Front desk staff very helpful and friendly and we were upgraded to a wonderful room. A short stroll to the pool. And the restaurant was Fantastic and the staff just wonderful and welcoming, food was Great and the live band were Awsome. And housekeeping cleand our room to a very high standard. Thanks to all the Staff who looked after us we had a wonderful stay. And we will be back again and will big our children. Cheers
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Despite the excellent location, decent place the staff is the best.”
I arrived 2 hrs before check in time from a 14hr flight. The staff was kind enough to upgrade to another room so that I don't have to wait for 2 more hours. Thank you SIR 6 stars for you! I forgot to ask his name.
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Exceptional”
Booked my friends in here, as there was an 8 hour power outage. One of the few places that have a generator. The rooms were clean and in good condition. Has a pool and gym. Plus hearty breakfast. Staff are great & friendly. Even if have to wear girly pink. Would be my number 1 choice of hotels in lapu lapu city.
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Another top stay ”
This is my 4th time staying at Eloisa. The staff are amazing and even after over 2 years since my last visit they still remembered us and welcomed us so well. I love this hotel the facilities the rooms the breakfast. I’m a hotel manager from London and the service provided at Eloisa is as good if not better than previous stays at Shangri La across the world. This is my guarantee stay whenever I’m in Cebu. Thank you to all the staff and we look forward to seeing you all soon. Stay safe.
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A great place to stay”
I stayed here for 10 days. All of the staff were friendly and helpful. The room wasn't large but it was big enough and very clean. The breakfasts were delicious and a good selection. Id recommend this place and will definitely be staying there again
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Super convenient ”
Booked Eloisa because of good reviews and I was very satisfied. Bellman and front desk ladies were really nice. Room was clean and modern and restaurant had good food. Location is close to the airport and only few minutes walk to anything you could want!
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Fantastic stay”
Stayed here for 1 night before travelling down to Oslob. Free airport pick up, which was perfect. Received a free upgrade upon check in, which was a pleasant surprise. Staff couldn't do any more for you, they were great! We ventured out to the outlet centre which is a 2 min walk away with several restaurants, 7-eleven and ATM. Would stay here again.
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Just Lovely”
I did not expect much from this place due to the price....well, this place is just perfect. Great rooms that are very well designed, comfy bed. Staff are outstanding, just ready to go out of their way for every need. Location was also great. There is an outlet mall next to the hotel and they have a long list of great restaurants there as well.
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First class service”
This is not classified as a five star hotel but everything about it was five star. From the airport pick up in the early morning hours through to the spacious room and the excellent breakfast. Was way above my expectations
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Friendly staff and value for money”
Eloisa Royal Suites is centrally located in the city of Lapu-lapu. Staffs are friendly and respond promptly on queries and concerns. Our room was clean and cozy. With buffet breakfast with several delicious food choices.
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Excellent stay”
Everything was great. More information for travelers who are considering booking this hotel, the hotel provide free shuttle van to the airport every two hours. I needed to arrive the airport at 5a.m., they could still arrange the shuttle van for us. And moreover, they would prepare simple breakfast for you to carry to the airport to eat.
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Eloisa the best!”
Eloisa Royal Suites is very clean, the staff are very courteous and the breakfast was great! The free transport to the airport was an added bonus.
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Two Thumbs Up!”
The location was great and all the staff were kind and accommodating. They upgraded our room for free since our room was not yet available on time. The food was also great. The room is so modern and very comfy. We had a great time with this hotel. We'll surely go back to this hotel.
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Wonderful hotel”
Stayed here 3 times and 100 % satisfied each time . The staff are all amazing friendly and helpful. The breakfast and meals served from the cafe and excellent so tasty. I have 2 more trips to Mactan booked and have already booked to stay here
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