Eloisa Royal Suites
Eloisa Royal Suites
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8.8
Excellent

"Appreciate the friendly & courteous front office staff."

Su Y.

|

April 9, 2018

Superior Eloisa Royal Suites
Superior
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Interior view Eloisa Royal Suites
Interior view
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Interior view Eloisa Royal Suites
Interior view
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Swimming pool Eloisa Royal Suites
Swimming pool
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See map Eloisa Royal Suites
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Excellent
Location
8.3
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What guests are saying:
Small pool but great hotel
Lee from Australia
Couple
Hotel was just what I needed for a long layover, great rate, airport shuttle is complimentary, a good restaurant and a helpful staff. Perfect!
Mark from United States
Solo traveler
The rooms are clean n cost. I love the inside overall environment.
Yong from Singapore
Solo traveler
Very clean hotel, quite location off the street. Staff are extremely friendly and helpful
Robert from Australia
Solo traveler
Very reasonable.will go back
Lee from Australia
Couple
I got a small but comfortable room. Near outlet stores in mactan. The staff were nice. Few options in breakfast buffet.
Patrick from Philippines
Business traveler
Nice and clean place to stay. Very helpful staff.
EMMA from Philippines
Family with teens
Staff were very friendly. Lovely breakfast, lots of choices! Well equipped gym and a good location by a shopping outlet . We were allowed a late check out as our flight was at 8pm at night. Definitely recommend staying here if you as it’s near the airport.
Mairead from Ireland
Couple
Hotel very nice, Bistro in the rear is excellent. Traffic noise is annoying
Anthony from United States
Solo traveler
Buffet breakfast was great! Staff were polite. Clean and nice hotel room. Free airport shuttle and many shopping outlets nearby.
Cindy from Singapore
Solo traveler
Excellent
From 1874 reviewsSee what guests said
8.4
/
10
Exceptional service
9.0
Recommended by 91% of guests
Value for money8.4
Distance to city center10.2 km
Location rating8.3
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport2.4 km
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Select your room
8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked 9 hours ago | 15 travelers are looking at this property right now
Studio
Studio
...
  • Room size: 17 m²/183 ft²
  • Street view
  • 1 queen bed
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Premier
Premier
...
  • Room size: 17 m²/183 ft²
  • Pool view
  • 1 queen bed
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Junior Suite
Junior Suite
...
  • Room size: 31 m²/334 ft²
  • Street view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 24 m²/258 ft²
  • Pool view
  • 2 double beds
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Superior
Superior
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
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Queen Studio
Queen Studio
...
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    Standard Double
    Standard Double
    ...
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      Queen Studio
      Queen Studio
      ...
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        Basic Studio
        Basic Studio
        ...
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          Deluxe Twin Beds
          Deluxe Twin Beds
          ...
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            Have a question for Eloisa Royal Suites?

            What people love about the property

            • 9.2
              Exceptional

              "Very helpful and accommodating staffs"

              Yvette M.

              |

              April 11, 2018

            • 9.2
              Exceptional

              "Very friendly staff and excellent service."

              JENNIFER

              |

              April 10, 2018

            • 10.0
              Exceptional

              "Very friendly staff, clean room and free shuttle from/to airport"

              Roman

              |

              March 5, 2018

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            More about Eloisa Royal Suites

            More about Eloisa Royal Suites

            8.4
            Excellent

            "Great staff members as they are all very helpful and courteo..."

            Kimberly G.

            |

            December 16, 2016

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Filipino cuisine
            Filipino cuisine
            Simply J's Cafe & Restaurant
            6.8 km Filipino, Italian
            Muvanz Pocherohan and Seafood
            7.4 km Filipino, Seafood
            American cuisine
            American cuisine
            Feria
            4.7 km American, Asian, Chinese
            KFC
            4.7 km American, Fast food, Halal
            Dunkin' Donuts
            4.7 km American, Fast food
            Asian cuisine
            Asian cuisine
            Adora's Restaurant
            4.1 km Asian, European
            Cafe Breeze
            4.6 km Asian, Filipino, International
            Chowking
            4.7 km Asian, Chinese, Fast food

            What they offer

            10.0
            Exceptional

            "Located near some great outlets as well!"

            kenneth

            |

            March 20, 2018

            Show less

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (1874)Booking.com Reviews (1906)
            8.4
            /
            10
            Cleanliness8.5
            Facilities7.8
            Location8.3
            Room comfort and quality8.1
            Service9.0
            Value for money8.4
            Provided by verified guests of Agoda
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            All guests (1874)
            All room types

            Show reviews that mention 

            Showing 1282 verified guest comments
            12345
            8.0
            Excellent
            Robert from United States
            Couple
            Studio
            Stayed 1 night in January 2019
            Good hotel.. ”
            Close to airport, shopping and restaurants. Provides free airport shuttle services. Has a little restaurant type facility and pool. Con; nothing really except our rool had no room. It was,no big,deal for us.
            Reviewed January 18, 2019
            10.0
            Exceptional
            Simon from Australia
            Solo traveler
            Studio
            Stayed 11 nights in January 2019
            A great place to stay”
            I stayed here for 10 days. All of the staff were friendly and helpful. The room wasn't large but it was big enough and very clean. The breakfasts were delicious and a good selection. Id recommend this place and will definitely be staying there again
            Reviewed January 18, 2019
            7.6
            Very good
            Edward from Canada
            Family with young children
            Studio
            Stayed 1 night in January 2019
            Airport hotel area”
            Very wonderful area for airport drop off... The breakfast was wonderful.. The rooms were quite tiny I think and so for the money not the best deal.. I think good for 1 nights stay but I would not stay more.. The hotel is divided in 2 parts and you have to walk to the next hotel for breakfast and risk getting run over by a car while doing so... Your choice... but super good area for those leaving for airport...
            Reviewed January 17, 2019
            4.8
            Sunwoo from South Korea
            Family with young children
            Superior
            Stayed 1 night in January 2019
            Room without window?”
            I arrived at th hotel almost midnight after 5 hour flight. And thet gave me a room without window! The room was located in the middle of second floor like an island. Furthemore,the room was not soundproof at all. We couldn't sleep until 2 o'clock because of noise. Staffs are nice and kind, but room was terrible.
            Reviewed January 15, 2019
            5.6
            Emma from Thailand
            Solo traveler
            Studio
            Stayed 3 nights in January 2019
            Beware - This hotel has two parts!”
            The 'studio' rooms are at the front and you are guaranteed to not sleep as noise from road is unbearable. The ratings are skewed by reviews relating to the back part of the hotel, which is very quiet. The staff are very good.
            Reviewed January 13, 2019
            9.6
            Exceptional
            Teague from Canada
            Couple
            Studio
            Stayed 2 nights in December 2018
            Good stay”
            Facilities were modern, nice and serviceable. The gym/pool were nice, and the breakfast buffet was great. The wifi was decent in the room, though the room was a little small. Really the only complaint was a lack power outlets, we disconnected the lamps to have a couple available. Note also that the main building is on a busy street so there could be some traffic noise.
            Reviewed December 14, 2018
            7.6
            Very good
            hsiang-wen from Taiwan
            Group
            Superior
            Stayed 1 night in December 2018
            Overall good”
            Staffs are very nice and helpful, the hotel is just beside an outlet which is quite convenient, breakfast is really nice with plenty of choices. However, the room we stayed in has a weird cigarettes kind of smell, and the pool doesn't look as nice as it is on the picture. Overall a good experience, could consider this place if you have early flight to catch.
            Reviewed January 05, 2019
            9.2
            Exceptional
            Flavia from Portugal
            Couple
            Premier
            Stayed 1 night in February 2018
            Perfect base passing by Cebu for a short stay”
            We've been in this hotel three times during our trip, very nice room furnished with cookies and drinks for good price. Better to choose a room in the interior building. Great staff and free shuttle to and from the airport.
            Reviewed September 26, 2018
            8.4
            Excellent
            Joanne from Taiwan
            Couple
            Premier
            Stayed 1 night in July 2018
            Great staff, but very small room”
            We stayed in the Premier Room, and although the staff were fantastic, and the hotel was close to the airport, the room was much smaller than we expected. It is probably the smallest we have ever stayed in. I would recommend this hotel as long as you are prepared to stay in a room that is very cramped. The room and hotel has everything you need and the breakfast is good, but for us, the size of the room made our stay disappointing.
            Reviewed August 21, 2018
            6.4
            Good
            kurt from United States
            Solo traveler
            Premier
            Stayed 1 night in December 2018
            Good”
            They upgraded me to a better room which was nice, but unfortunately the room smelled of mold and it was located under their meeting room where they had a very loud party (the walls were vibrating) that went on until Midnight. Nothing wrong with having a party, but why would they give you room directly under the party???
            Reviewed December 16, 2018
            10.0
            Exceptional
            maria from United Kingdom
            Family with young children
            Superior
            Stayed 2 nights in December 2018
            Just comfortable bathroom and toilet cleaned ”
            I was travelling with my son and his partner with two grandchildren and my my two sisters, I was looking for a hotel which high good reviews with cleanliness specially bathrooms and toilet and I found this hotel accommodating staffs so helpful and smiling foods in the restaurant was good and a little bit cheaper,
            Reviewed December 10, 2018
            9.2
            Exceptional
            kim from Philippines
            Couple
            Studio
            Stayed 1 night in November 2018
            Relaxing place”
            We stayed here for 2 days and 1 night before we go back to manila to relax. It's near in the mactan airport, they do offer free airport transfer. The breakfast buffet is delicious. The staff is very attentive.
            Reviewed November 30, 2018
            4.8
            Julian from Philippines
            Couple
            Studio
            Stayed 1 night in November 2018
            Very underwhelming”
            Pros: wide variety of facilities including a gym, pool and restaurant with a live band. Cons: Room is quite small. The keycard lock malfunctioned every time so we had to wait for help. No elevator in our building. We were on the 3rd floor. Aircon was unnacceptably weak. There was a blackout in the early morning lasting an hour, guess they dont have a generator? Free breakfast was bland and the restaurant cramped. Shampoo bottles are in these bizzare hard plastic containers which are supposed to be squeezed...but are as stiff as glass. I never thought I would complain about SHAMPOO but this hotel undesputedly offers the worst... All in all, place was too expensive considering what we ending up getting. Will not recommend to anyone.
            Reviewed November 19, 2018
            10.0
            Exceptional
            Ria from Philippines
            Couple
            Studio
            Stayed 1 night in November 2018
            The best of the best hotel I ever experienced ”
            I've been in a lot of hotels in my life. In this is on my top list. Value for money is very affordable. Exceeded my expectations. Staffs are good and polite, room is beyond perfect for the price. Had a little issue with the wifi but they fixed it well after. Will definitely be back here for sure!
            Reviewed November 04, 2018
            10.0
            Exceptional
            Kirsten from South Africa
            Couple
            Studio
            Stayed 1 night in July 2018
            Exceptional”
            A wonderful hotel with the friendliest staff (most notably Argie). the cocktail bar at the pool was a fabulous touch and the restaurant had live music with great food. if i find myself in Cebu again, I will not hesitate to stay here.
            Reviewed July 24, 2018
            10.0
            Exceptional
            Amanda from Australia
            Family with young children
            Superior
            Stayed 2 nights in July 2018
            Great hotel near airport and shopping ”
            I booked for 2 nights at the end of our stay, as the Eloisa was reasonably priced and had good reviews. So glad I did it was very nice, lovely little pool, great breakfast and nice restaurant. Staff fantastic. Very close to outlet stores and restaurant, as well as supermarket, pharmacy etc. The hotel has 3 separate buildings joined by a walkway, so is bigger than it looks from the outside.
            Reviewed July 07, 2018
            8.8
            Excellent
            Kathie from Philippines
            Couple
            Studio
            Stayed 1 night in July 2017
            great small place in MEZ 2 with free airport transfer to airport”
            good place to stay if you need to be at the airport. rooms are clean and well maintained. near pueblo verde outlet shop where there are good food places to go with your shopping. they have free airport drop off.
            Reviewed May 21, 2018
            10.0
            Exceptional
            Marcello from United States
            Couple
            Premier
            Stayed 1 night in May 2018
            Stay here. Amazing place.”
            Clean, modern, rooms are a little tiny so I upgraded to a suite with a double balcony. The property is extremely clean, staff over the top friendly, restaurant was phenomenal as was room service. Poolside bar is a great touch but I hesitated to buy some tequila shots as the color of the Jose Cuervo was indicating it was watered down. That was disappointing. Other than that it's near everything you need and with a free airport shuttle what more could you want.
            Reviewed May 10, 2018
            9.2
            Exceptional
            EMMANUEL from Philippines
            Family with teens
            Superior
            Stayed 1 night in April 2018
            Best way for us to catch our next flight to continue with our journey. ”
            Call the hotel upon arrival for pick up from the airport - service is free. Shuttle - in utmost comfort - to the airport from hotel, at the end of your stay, is also FREE. Request for the room away from the side above the street to sleep better and wake up fresh.
            Reviewed April 30, 2018
            8.0
            Excellent
            Katty from Philippines
            Family with young children
            Premier
            Stayed 1 night in April 2018
            Excellent staff service, good food.”
            Very accomodating staff from airport pick up, up to checkout. You can ask additional bottled water for free. Yummy food from their menu and complimentary breakfast. Comfortable beds but not spacious room. The bathroom has no rubber mat. Not enough ventilation, the exhaust fan is very small. I felt suffocated while taking a bath. I have to open the doors while in shower or inhale all the soaps and shampoos scents. We had runny nose and teary eyes every after shower. Anyways, i had good sleep and felt safe during my stay.
            Reviewed April 29, 2018
            12345
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            Eloisa Royal Suites
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            • Excellent location
            • SM City Cebu