8.4
Excellent
/10
(4,040 reviews)See what guests said
Housekeeping112
Breakfast87
Shops11
See map
8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Temple of Leah 4.79 km
Casa Gorordo Museum 6.16 km
Fort San Pedro 6.18 km
Yap Sandiego Ancestral House 6.28 km
Basilica De Sto. Nino 6.44 km
Magellan's Cross 6.55 km
Colon Street 6.83 km
Taoist Temple 8.75 km
Tops Lookout 12.45 km
Nearby landmarks
Mom And Kids Clinic 320 m
Our Lady Of The Rule Maternity And General Hospital 1.08 km
Lapu Lapu City Hospital 1.13 km
Mactan Island Golf Club 1.2 km
Super Metro 1.33 km
Artevalman Handicraft Market 1.35 km
Fashion TV Asian HQ 1.48 km
Tojong Inc Maternity And General Hospital 1.53 km
Mactan Doctors Hospital 1.54 km
Gaisano Island Mall Mactan 1.59 km
Eloisa Royal Suites

"A peaceful haven with all the facilities needed, and in the perfect location if you need to be close to the airport."

Josh - March 17, 2020

Superior Room Twin Eloisa Royal Suites
Interior view Eloisa Royal Suites
Interior view Eloisa Royal Suites
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Removed from saved list
Free Wi-Fi

Eloisa Royal Suites

M.V Patalinghog Avenue, Basak, Lapu Lapu City, Mactan Island, Cebu, Philippines, 6015 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
What guests are saying:Read all 4,040 reviews
Exceptional service
9.0 rating for service
Fantastic breakfast
87% positive mentions
Exceptional reputation
Recommended by 86% of guests
Excellent cleanliness
8.4 rating for cleanliness

The fact of being accommodating and just all around excellent is what I can say!

John | February 20, 2020

The breakfast buffet is outstanding, worth every extra peso for the room.

Tom | February 19, 2020

  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Cebu every 2 minutes on Agoda.com
Value for money8.4
Distance to city center10.2 km
Location rating8.3
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport2.3 km

Rooms available at Eloisa Royal Suites

Excellent
Room comfort & quality
8.1
Studio
Studio
...
  • Room size: 17 m²/183 ft²
  • Street view
  • 1 queen bed
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Premier
Premier
...
  • Room size: 17 m²/183 ft²
  • Pool view
  • 1 queen bed
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Junior Suite
Junior Suite
...
  • Room size: 31 m²/334 ft²
  • Street view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 24 m²/258 ft²
  • Pool view
  • 2 double beds
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Superior Room Twin
Superior Room Twin
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
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Superior Room Queen
Superior Room Queen
...
  • 1 queen bed
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Studio - Single Use
Studio - Single Use
...
    Enter dates to see prices
    Room Executive
    Room Executive
    ...
      Enter dates to see prices
      Studio - Single Use
      Studio - Single Use
      ...
        Enter dates to see prices
        Quadruple Executive 2 Double Beds
        Quadruple Executive 2 Double Beds
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Eloisa Royal Suites?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Eloisa Royal Suites?

          Eloisa Royal Suites is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Eloisa Royal Suites also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Eloisa Royal Suites has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange car rental for you.

          What is the smoking policy at Eloisa Royal Suites?

          Eloisa Royal Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.

          See map
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          What people love about Eloisa Royal Suites

          • 10.0
            Exceptional
            Staff 
            "Pretty much everything from the place, facilities, foods and staff."

            Maria | January 18, 2020

          • 8.8
            Excellent
            Staff 
            "Stayed in a few times , always a pleasure , staff are fantastic ."

            David | January 18, 2020

          • 9.6
            Exceptional
            Staff 
            "The smile you see on the staff makes your day brighter."

            Christopher | February 7, 2020

          Property ranking|Compared to 2,195 Cebu properties
          See all rankings
          Service score
          9.0/10
          Room comfort score
          8.1/10
          Review score - United States
          8.5/10
          Value for money score
          8.4/10
          Better than
          97
          %
          of Cebu properties
          Better than
          97
          %
          of Cebu properties
          Better than
          96
          %
          of Cebu properties
          Better than
          93
          %
          of Cebu properties
          Up to 30% off with Agoda Insider Deals!

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          Overall rating:
          8.4
          Excellent
          4,040 reviews
          Cleanliness
          8.4
          Facilities
          7.8
          Location
          8.3
          Read all reviews >
          What travelers say they love:
          The room was clean and cozy, the WiFi was okay and the food ...
          Ma from Philippines
          Group
          More about Eloisa Royal Suites

          More about Eloisa Royal Suites

          Offering quality accommodations in the beaches, family fun, sports district of Cebu, Eloisa Royal Suites is a popular pick for both business and leisure travelers. The hotel is not too far from the city center: just 10.2 km away, and it normally takes about 10 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

          At Eloisa Royal Suites, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop.

          Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, mirror, provided to help guests recharge after a long day. The hotel offers wonderful recreational facilities such as dart board, hot tub, fitness center, sauna, outdoor pool to make your stay truly unforgettable. Discover an engaging blend of professional service and a wide array of features at Eloisa Royal Suites.

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          Most talked about facilities

          Breakfast
          112 mentions
          Housekeeping
          78 mentions
          Swimming Pool
          34 mentions
          Food & Dining
          21 mentions

          What they offer

          8.8
          Excellent
          "so far the hotel itself is good, so much value to the price ..."

          Ma | February 27, 2020

          View all reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Breakfast options

          Asian

          Restaurants on site

          Cafe Eloisa
          Cuisine:Asian
          Menu:Buffet, A-la-carte

          Nearby restaurants

          Filipino cuisine
          Filipino cuisine
          Simply J's Cafe & Restaurant
          6.8 km Filipino, Italian
          Muvanz Pocherohan and Seafood
          7.4 km Filipino, Seafood
          American cuisine
          American cuisine
          Feria
          4.7 km American, Asian, Chinese
          KFC
          4.7 km American, Fast food, Halal
          Dunkin' Donuts
          4.7 km American, Fast food
          Asian cuisine
          Asian cuisine
          Adora's Restaurant
          4.1 km Asian, European
          Cafe Breeze
          4.6 km Asian, Filipino, International
          Chowking
          4.7 km Asian, Chinese, Fast food

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Property announcements

          Show less

          Reviews of Eloisa Royal Suites from real guests

          Overall rating
          8.4
          Excellent
          From 4040 reviews
          9.0Service
          8.5Cleanliness
          8.3Value for money
          Agoda Reviews (2716)Booking.com Reviews (1324)
          Rating via Agoda8.4
          /
          10
          Cleanliness8.4
          Facilities7.8
          Location8.3
          Room comfort and quality8.1
          Service9.0
          Value for money8.4
          High score for Cebu
          Rating
          9+ Exceptional (693)
          8-9 Excellent (359)
          7-8 Very Good (342)
          6-7 Good (136)
          <6 Below Expectation (155)
          Time of the year
          Mar - May (434)
          Jun - Aug (388)
          Sep - Nov (397)
          Dec - Feb (466)
          Don't miss out!Users are booking a place in Cebu every 2 minutes on Agoda.com
          All guests (2716)
          All room types
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          Show reviews that mention 

          Showing 1685 verified guest comments
          12345
          9.7
          Exceptional
          Karoy from Philippines
          Solo traveler
          Superior Room Twin
          Stayed 1 night in October 2015

          All-in Hotel”

          For me, the best 3 things about Eloisa Royal Suites are: Affordable yet Elegant in terms of Interior Design & Services, very accommodating staff & location-wise, it's very convenient

          Eloisa Royal Suites definitely amazed me on the interior of the room & on how they have maximized the space. From the reception, to the dining and rooms, lift and stairs, cleanliness is very well maintained. They have warmth, approachable and accommodating staff. The location is easy access to Cebu-Mactan Airport through Shuttle Van & there are many establishments nearby. I just want to suggest of providing anal spray in each toilet to make it near to perfection. All in all, I would definitely recommend it to my friends, relatives and colleagues. Thanks Eloisa Royal Suites for making my stay comfortable.

          Reviewed October 30, 2015
          8.0
          Excellent
          Rahul from India
          Solo traveler
          Premier
          Stayed 3 nights in May 2017

          At ease in Cebu Mactan”

          There are three Cebus. One is that of the beach resorts and the diving/snorkelling and boat trips out to the nearby islands. Two is the larger portion of the Mactan island in which, as far as I could make out, there is more employment in industrial units than there is in tourism. Three is Cebu City, which is across the stretch of water, and is a large urban settlement complete with all that a South-East Asian town typically has. Eloisa Royal Suites is in the second kind of Cebu, half way between the other two and closest to the airport. The hotel comprises three or four structures with one on the main road and the others in a compound at the end of a short private link road. If your room is in the compound, it will be quieter (unless there are kids in the pool). The common spaces are clean and well lit, the rooms are comfortable, the air-conditioning and wifi work, the facilities are up-to-date, the little cafe-cum-restaurant in the main building is always staffed and ready to serve. The hotel staff, from the doormen to the gardeners to the room boys and the security, are courteous and cheery, ready to help and assist. This is perhaps as important as the location, and makes Eloisa Royal Suites an excellent choice. For transport, the staff will flag down a taxi on the main road (be sure to take a hotel address card from the reception). This hotel is undoubtedly one of the better choices available on the entire island.

          Reviewed June 07, 2017
          9.2
          Exceptional
          Melissa from United States
          Couple
          Superior Room Twin
          Stayed 5 nights in October 2017

          Everything you could possibly need”

          We had our doubts about staying in this area of Mactan Island. Not near a beach, rather urban. The biggest draw was how near it is to the airport (free shuttle), and that really did make a difference since our plane landed after midnight. I messaged the hotel and there was a guy waiting with a sign and smiling when we dragged ourselves from our redeye flight. Eloisa ended up being the perfect place for us. The hotel arranged great tours for us so we could get to the beach, whale sharks, tarsiers, anything we needed. Painless. There's an inexpensive, air-conditioned massage place right next door (250PHP --like, 5 bucks!--for one hour full body with oil), and an outlet mall, grocery store and several great restaurants within easy walking distance. Try the Italian place called Pigafetta! Lasagna to die for. We ate there twice. The hotel has a small but very nice little gym with towels and a shower, great breakfast, really cool pool with neon lights at night--we got some great photos there--and a guest lounge with tv and couches if you need to kill some time before or after checkout (we needed that while waiting for our late flight out). The staff was absolutely the best, so friendly we felt sad to go, like we were leaving home. Our room had no windows, which might be hard for some. Darkness meant I could finally sleep in for a few days! Even the one cockroach we saw above our door is not a complaint because that could happen anywhere in Cebu, and the staff took care of it cheerfully within five minutes. Ended up being a funny story and even a fond memory somehow! Rooms get cleaned very efficiently, beds are on the softer side of the Asian norm, though could be a little softer. No complaints. Rainfall shower, awesome. And all the public spaces were decorated for Halloween! Thank you, Eloisa, for a fantastic stay. We'll be back!

          Reviewed October 11, 2017
          8.3
          Excellent
          Rochelle from Philippines
          Couple
          Superior Room Twin
          Stayed 1 night in September 2015

          Went back”

          Spacious Superior Room, Free Airport Transfer, Food

          We originally booked for a Superior Room for a night. We were supposed to have 1D/1N for Cebu, then 1D/1N Camiguin, then 2D/1N to Cebu again. On our first day, our flight was so delayed so we just decided to stay in Eloisa (supposedly booked for the first night only) and rest for the night. We checked in and just having to tell the front desk that we have a flight in the morning before they serve breakfast, she already offered that they will pack the meal for us so we can have them in the airport. She also offered a wake up call and a free airport transfer. The room we were given was a twin and felt frustrated when I first heard it as we're married couple. But seeing the room, it was very spacious, very large for a Superior room. It has a nice bathroom and good air conditioning. Food is not expensive too. Enjoyed the first night. For the 3rd night of our tour, we booked an inn in Maribago thru Agoda and when we arrived, we didn't like the place, especially the creepy room. So we stayed there for just a few minutes and decided to go to Eloisa Royal Suites and stay there for the night. Take note that Eloisa rate is just around PhP 400 higher than the other hotel's. We were given a Queen Room, which is smaller than our first room, but is typically the size of a superior room. We had a chance to taste some of the hotel's food offering. Food is cheap but tastes great. Breakfast was satisfying and tasted great. Staff were friendly and very accommodating. Room and facilities are clean. My negative comment is on the towels, they look old, something that the hotel can improve on. But overall, this is a great value for money. We literally came back and would come back when we come again to Cebu.

          Reviewed September 28, 2015
          9.6
          Exceptional
          Caryl from Philippines
          Group
          Superior Room Twin
          Stayed 1 night in November 2017

          Value for money”

          Had a pleasant stay at Eloisa Royal Suite. The staff were very friendly and helpful. Buffet breakfast is good but had to request to replenish some dishes. Restaurant staff must see to it that food on the buffet table are still available for the guests. Also had a hard time contacting the receptionist, they're not answering my call. Had to go down to the front desk instead just to talk to the receptionist. Hotel is a 5-minute walk to the Premium Outlet Mall. Overall, I would still come back and recommend this hotel to my family and friends.

          Reviewed November 28, 2017
          9.3
          Exceptional
          Mark from Philippines
          Family with young children
          Studio
          Stayed 1 night in January 2015

          Great place to stay while in Mactan”

          Affordable, Clean rooms, great service

          Eloisa Royal Suites is highly recommended for single, couples and small families. The place is affordable and is near the airport. It is also near The Outlets at Pueblo Verde. The hotel staff are also courteous and accomodating. The food though is quite expensive but there are other establishments nearby where you can eat. By the way, they have free shuttle service to and from the airport. We were fetched from the airport which was very convenient and we were also given a ride to the airport free of charge.

          Reviewed January 05, 2015
          10.0
          Exceptional
          Patrick from Canada
          Solo traveler
          Premier
          Stayed 3 nights in September 2019

          GREAT GREAT GREAT!!!”

          I decided to book upon arrival in the Philippines for 3 nights at the Eloisa as I had some personal details to handle in Cebu and Lapu-Lapu. I was expecting to have to deal with the hustle and bustle of a big city... and I did! But it was so great to come back to the Eloisa to really relax. There are 3 buildings that house rooms. Building #1 is located on the main street but the other 2 buildings are about 150 meters from the main street at the end of a nice pathway that is easily walked but they trolley you by golf cart if you wish. Anyway... I was located in building 3 at the end of that pathway and it was simply great because it became a nice oasis of calm in the middle of a busy city. I simply could kick back and relax. Everything was top notch ... pool, buffet... Everything!!!! BUT the most impressive was the staff ! Kind , professional and mostly .... very efficient... simply ask and you won't wait! More expensive hotels won't give you a better service!!! I will come back!

          Reviewed September 18, 2019
          9.0
          Exceptional
          Roger from Philippines
          Solo traveler
          Superior Room Twin
          Stayed 1 night in March 2016

          Great staff”

          Staff, comfort, convenience

          Every time I come home from Qatar going to CDO, I always stay overnight in Cebu. Eloisa Royal Suites gives me that warm welcome home. For somebody like me who's working abroad, a simple warm welcome and friendly service is very important and Eloisa never disappoints.

          Reviewed March 17, 2016
          10.0
          Exceptional
          Bong from Malaysia
          Group
          Junior Suite
          Stayed 2 nights in October 2017

          Still the best”

          I had stay in Eloisa 2 years ago and now I decided to stay in the same hotel again! The service still the best and staffs are polite. Now they provide free airport transfer so just inform them. The hotel provide few tour packages and we took the Oslob and Kawasan Falls package. One day cost about 5300Peso excluding all the entrance fee tickets. U might consider bus or taxi as well if u prefer Budget traveling. We depart 430am to Oslob and the hotel still prepare breakfast for us to take away! The room is clean and big. Once again, I really love the mattress. Is very soft. The facilities like safety box,hair dryer,mini fridge are provided too. Eloisa certainly is my top 5 hotel list in Cebu. I will visit the hotel again in the future:)

          Reviewed October 18, 2017
          8.0
          Excellent
          TSAI-WEI from Taiwan
          Couple
          Studio
          Stayed 1 night in September 2019

          A good place for layover”

          The room type I booked is "Studio" and it is a pretty small room, you can't really put the 29" suitcase on the aisle. However, it is a very clean and quiet room. Eloisa Royal Suites offers free WiFi, breakfast, and airport pickup, which is very sweet for someone gets the redeye flight. The price is totally worthly for the short stay. If you want to book the room at Eloisa Royal Suites, please remember to have Peso ready (It's PHP500 I guess) before you check-in. They require the cash deposit in Peso during the check-in.

          Reviewed October 03, 2019
          10.0
          Exceptional
          Cherry from Philippines
          Couple
          Superior Room Twin
          Stayed 1 night in February 2019

          Friendly staff and value for money”

          Eloisa Royal Suites is centrally located in the city of Lapu-lapu. Staffs are friendly and respond promptly on queries and concerns. Our room was clean and cozy. With buffet breakfast with several delicious food choices.

          Reviewed February 08, 2019
          10.0
          Exceptional
          Maria from Philippines
          Family with teens
          Superior Room Twin
          Stayed 1 night in June 2018

          Exceptional”

          It was more than we expected it to be. The service was above and beyond, and the room was clean, well furnished and well designed... We will definitely stay at Eloisa Royal Suites again next time we're in town.

          Reviewed June 19, 2018
          8.8
          Excellent
          Olivia from Australia
          Solo traveler
          Superior Room Twin
          Stayed 1 night in November 2017

          Top notch service ”

          I stayed at 3 different hotels during my stay in Mactan - ranging from high end resorts to boutique hotel such as Eloisa. From the get go, my experience with Eloisa staff members had been nothing but delightful. My room is super compact but nicely designed - couldn't fault it. Airport transfer and breakfast pack was fantastic. i strongly recommend this hotel for business travellers and holiday makers who are on the go!

          Reviewed November 09, 2017
          10.0
          Exceptional
          Regine from Philippines
          Family with young children
          Junior Suite
          Stayed 2 nights in September 2017

          One of the best yet affordable hotel we have stayed so far”

          Location is near the airport, we were impressed by the junior suite, perfect for us since we have 2 kids and the nanny too, made last minute request for extra bed and they were able to provide it quickly. Staff are friendly, and we love that they were able to provide our packed breakfast on our 2nd day since we left very early (3:30am) for our tour that's why we didnt make it to the buffet bfast, I will definitely stay in Eloisa again if we're to go back in Cebu!

          Reviewed September 10, 2017
          9.2
          Exceptional
          Bora from United States
          Solo traveler
          Studio Queen with breakfast and WiFi
          Stayed 1 night in February 2018

          Nice stay close to airport”

          Pleasant stay at Eloisa Royal Suites. It takes 10 minutes to get to the airport with the free shuttle. Near outlet mall. Overall I’d recommend it if you’re looking for somewhere close to the airport.

          Reviewed February 26, 2018
          9.2
          Exceptional
          Christian from Germany
          Couple
          Premier
          Stayed 1 night in March 2017

          friendly staff and nice hotel ”

          the staff was really friendly and courteous. we felt extremly welcome and enjoyed our short stay. The small Pool area is very beautiful and clean. We would stay again in Eloisa Royal Suites!

          Reviewed March 23, 2017
          9.6
          Exceptional
          Riezel from Singapore
          Couple
          Studio
          Stayed 1 night in June 2019

          Nice hotel near factory outlet and restaurants”

          We’ve stayed at Eloisa a couple of times already whenever we visit Cebu. Staff are very nice. Decent selection of breakfast. The only thing is that the rooms are small. It has fridge and air-conditioned room (window type). Wifi works ok. Always ask for the room opposite the main road if you’re on the main building as it gets noisy even at night. They do provide ear plugs. The newer rooms at the other building does not have a lift/elevator so do note. The hotel is near the factory outlet store where you can go shopping and find some good food. Also near grocery and banks.

          Reviewed June 09, 2019
          8.7
          Excellent
          Marc from Australia
          Solo traveler
          Superior Room Twin
          Stayed 1 night in March 2015

          good transit hotel”

          proximity to airport, nice clean amenities, friendly helpful staff

          I just needed an overnight hotel between flights from Cebu and the Eloisa lived up to its very good reviews, good value, friendly and helpful staff , very clean room with good amenities. I cannot fault the place. Only downside maybe is there is not much to do in the neighbourhood. There is an outlet mall about 150m away with some big supermarkets and different eateries. If you need just an overnight transit hotel, this the place to be. Also included buffet breakfast and shuttle to airport.

          Reviewed March 23, 2015
          9.6
          Exceptional
          Ayaka from Japan
          Couple
          Studio
          Stayed 1 night in September 2016

          Great staff, great security and close to the airport ”

          The place has very friendly and helpful staff, clean rooms, good security and a nice annex(due to open) with a swimming pool, bar and 24 hour gym. They also provide free transportation to the airport at any time. We stayed here for one night before flying back from Mactan airport after spending a week in the islands. It is close to an outlet mall and 2 supermarkets which were useful buying souvenirs at the end of our trip. Also there is a 24h massage shop in the same building which was very relaxing and cheap. The pool/gym would be good for long stayers but as the hotel is a little far from the city centre of Cebu, beaches and other sightseeing spots, I don't know if we would choose this place other than staying on arrival or departure. but we will definitely recommend it!

          Reviewed September 18, 2016
          8.0
          Excellent
          STEFANO from Italy
          Family with young children
          Premier
          Stayed 1 night in December 2016

          Good hotel near the airport”

          We just spent 1 night at Eloisa Royal Suites, it was a good choice, since we just stopped 1 night arriving from Malapascua so it was the best quality/price solution near the airport, the hotel provides free shuttle to the airport. The room was nice and clean, ground floor with external small Jacuzzi and very near the small swimming pool. Breakfast included with many choices. Good staff.

          Reviewed March 13, 2017
          12345
          This is a popular property. Don't miss out!

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