Perfect location and nice facility”

The hotel is located in the heart of Chicago downtown and offers easy access to any of the tourist spots. As the name tells, the hotel room is suite which means living room and small possibility of cooking with sink and microwave is standard... and the room was with two double beds. So, recommendable for family travelers, too.

Exceptional”

Great place to stay well worth the money. Good breakfast and happy hour Great customer service, Especially Erin She is very friendly and knowledgeable About Chicago.

Good hotel”

In the heart of downtown within easy walking distance of Navy Pier, Miracle Mile, etc. Price is reasonable for being right downtown. Hotel provides a decent breakfast. Bad point: it was very busy/crowded.

Good location”

Good location for sightseeing central chicago. Shame wifi is not free. Only stayed one night. Good sized room.

Great Location”

Thanks AGODA for changing the hotel in due time; my stay in Embassy Suite was too short, but it was so comfortable and nice. Especially thank the doorman letting me taking a taxi in such an early morning!

Great location”

the cost for this hotel was much less than comparable hotels. the service and amenities are always great at embassy. the only problem was the major remodel going on in the lobby. very loud, but the staff handled it the best they could.

fantastic”

It was far better than we expected. We had grandchildren so the suite rooms were perfect. We could put the kids down for a nap and still use the living room to visit, watch tv and eat.

Excellent”

Great location, staffs are wonderful. Room need new decor, bit old. Wholefood Market is just opposite the hotel and it close at 11pm. 10 min walk to Nevy Pier and downtown.

perfect location,reception understaffed”

Close walking distance to all major tourist attractions, Hancock Building, Art Institute etc. Close to Dominic's supermarket which has unlimited selection of goods and services, including pharmacy, Western Union, stamps, takeaway meals at good prices. Close to Rush street and its fine restaurant offerings as well. Navy Pier at end of street.

This is NOT a 2-bedroom suite”

Agoda and Embassy... get your act together. I CLEARLY booked a 2-bedroom suite from Agoda but upon arrival, it was a one-bedroom with no option other than a couch, one pillow and blanket.

Value for Money Stay”

Thoroughly enjoyed the breakfast everyday that came along with my stay in the hotel. Staff were very friendly, room was made up daily and facilities and location were perfect. Well worth the money i paid for.

Stay at Embassy Suites”

Th stay was good. I liked nearly everything. Certain things perhaps cannot be changed but I will mention these anyways. (a) We have to take two elevators to reach our room. (b) A bit too far from the beach. We did go to Navy Pear which is close. But Navy Pear is not our favorite place. We like to walk on the beach at the lake. (c) No view of the lake!

Good place to stay”

Good location- close to the bean and park Close by grocery and food options Hotel has free snacks and cocktails at certain times Room was spacious

Fantastic experience ”

Had a wonderful stay even though it was just for a night. The room was really big, super clean and comfortable. Location was also perfect:):)

Very clean and comfortable”

The only negative thing I have to report is the fact that you must take two elevator rides to get to the ground floor. This was not very convenient.

Wonderful Service!”

This hotel was perfect for a family gathering of 24 people.

Nice location could use better cleaning ”

The location is great, very central and close to everything. The rooms are nice and comfortable although they could use a little better cleaning as there were some hair in the bathroom and some stains on the carpet and bed sheets. Otherwise rest was all good.

Close to everything”

A very nice family stay. Easy to get anywhere in the city and the rooms were very big and comfortable. The availability of a washer and dryer was also great for a long stay.

Always quality!”

Fantastic! We had a great stay. I would definitely stay here again! Great location to Navy Pier and Michigan Avenue!

Acceptable”

When people leave room service trays outside the door, they don't get picked up for at least 12 hours. The elevator is so fast, it hurts your stomache. The best thing is the breakfast buffet, which is pretty good, but the lack of ceramic coffee mugs is cheap. The heater also broke down, but it was fixed pretty quickly. The thermostat was hard to use and required constant adjustment -- the digital display left me wondering what it's doing, and it always wanted the fan to be on full blast. The stupidest thing about this hotel is that they charge $10 a day to use wifi. I've never heard of such ruthless price gouging.