Exterior view, Embassy Suites by Hilton Nashville South Cool Springs in Franklin (TN)
Embassy Suites by Hilton Nashville South Cool Springs
Facilities, Embassy Suites by Hilton Nashville South Cool Springs in Franklin (TN)
Swimming pool, Embassy Suites by Hilton Nashville South Cool Springs in Franklin (TN)
Reception, Embassy Suites by Hilton Nashville South Cool Springs in Franklin (TN)
Kitchen, Embassy Suites by Hilton Nashville South Cool Springs in Franklin (TN)
Facilities, Embassy Suites by Hilton Nashville South Cool Springs in Franklin (TN)

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Embassy Suites by Hilton Nashville South Cool Springs

820 Crescent Centre Drive, Franklin, Franklin (TN), United States, 37067 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Conveniently situated in the Franklin part of Franklin (TN), this property puts you close to attractions and interesting dining options. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Sauna

Steamroom

Hilton CleanStay

Clean and Ready for you

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Swimming pool [indoor]

Fitness center

Shuttle service

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Franklin (TN) every 22 minutes on Agoda.com
8.6Excellent

1,517 reviews

1,517 reviews

See map

8.0Excellent

Location rating score

Excellent location
Parking
Available
Closest landmarks
Paul's Chocolate Gallery
740 m
Cool Springs Galleria
1.4 km
McEwen Shopping Center
1.5 km
Aspen Grove Park
1.6 km
John Henry Carothers House
1.9 km
Value for money7.1
Location rating8.0

Rooms available at Embassy Suites by Hilton Nashville South Cool Springs

Very good
Room comfort & quality

8

1 King Suite Premium Room Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Double Pure Allergy Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
1 King Pure Allergy Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Double Suite Premium Room Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Double Corner Premium Suite Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
2 Double Corner Suite Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
2 Double Pure Allergy Corner Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
1 King Suite Accessible Tub Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2 Double Beds Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices

Top things to do in Franklin (TN)

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Embassy Suites by Hilton Nashville South Cool Springs offer spa services?

You can enjoy your stay at Embassy Suites by Hilton Nashville South Cool Springs a lot more by enjoying the property's accessible spa services that are offered for all its valuable guests to make your evening or night far better.

Does Embassy Suites by Hilton Nashville South Cool Springs have a fitness center?

Embassy Suites by Hilton Nashville South Cool Springs features 24-hour fitness center that is opportunely located at the tip of your finger, making it possible for you to get your daily workout in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

What precautions does Embassy Suites by Hilton Nashville South Cool Springs take in terms of hygiene, safety, and cleanliness?

Embassy Suites by Hilton Nashville South Cool Springs meet our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes well prepared with free face masks, body thermometer, sterilizing equipment, staff trained in safety protocol, doctor/nurse on call, temperature check for guests and staff, and first aid kit for all rounded safety precautions and hygiene protocols.

Is Embassy Suites by Hilton Nashville South Cool Springs pet-friendly?

Embassy Suites by Hilton Nashville South Cool Springs allows pets including dogs and cats onto this property with additional fee applied. Additionally, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

How long do guests usually stay at Embassy Suites by Hilton Nashville South Cool Springs?

Verified past guests that have stayed at Embassy Suites by Hilton Nashville South Cool Springs had an average nightly stay of 2 nights at this property.

At what time of the year is Embassy Suites by Hilton Nashville South Cool Springs most popular?

Embassy Suites by Hilton Nashville South Cool Springs's most popular month where verified tourists have stayed the most is in April.

What was the average room rate for Embassy Suites by Hilton Nashville South Cool Springs been in the past month?

The typical room rate for Embassy Suites by Hilton Nashville South Cool Springs in the past month is 205.38 USD, compared to city's average of 169.42 USD.

What is the average rating that verified Families with young children have given to Embassy Suites by Hilton Nashville South Cool Springs?

Past families with young children that have stayed at this property have given Embassy Suites by Hilton Nashville South Cool Springs an average rating of 8.2. You can look up more complete customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Embassy Suites by Hilton Nashville South Cool Springs?

Wake up to an amazing buffet breakfast at Embassy Suites by Hilton Nashville South Cool Springs. Customers can enjoy breakfast offered with an additional charge of 32 USD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about Embassy Suites by Hilton Nashville South Cool Springs

More about Embassy Suites by Hilton Nashville South Cool Springs

Experience Luxury and Convenience at Embassy Suites by Hilton Nashville South Cool Springs

Welcome to Embassy Suites by Hilton Nashville South Cool Springs, a 3.5-star hotel nestled in the charming city of Franklin, Tennessee. Offering a perfect blend of luxury, convenience, and Southern hospitality, this hotel is the ideal choice for both business and leisure travelers. With a prime location just minutes away from downtown Nashville, Embassy Suites by Hilton Nashville South Cool Springs provides easy access to the city's vibrant music scene, world-class dining, and exciting attractions. Whether you're here to explore the historic sites of Franklin or attend a concert in Nashville, this hotel is perfectly situated to make your stay memorable. Step into one of the 250 well-appointed rooms and experience a world of comfort and relaxation. Each spacious suite is tastefully decorated with modern furnishings and features a separate living area, providing ample space for both work and relaxation. Enjoy a restful night's sleep on the plush bedding and wake up to stunning views of the surrounding area. Plus, with a check-in time of 04:00 PM and a check-out time of 11:00 AM, you'll have plenty of time to settle in and make the most of your stay.

Unwind and Indulge in a World of Entertainment at Embassy Suites by Hilton Nashville South Cool Springs

Embassy Suites by Hilton Nashville South Cool Springs offers an array of entertainment facilities that will leave you feeling rejuvenated and pampered. Step into a world of relaxation at the hotel's luxurious spa, where expert therapists will melt away your stress with a range of indulgent treatments. Take a dip in the sparkling pool or unwind in the sauna and steam room, perfect for unwinding after a long day of exploring the vibrant city of Franklin, Tennessee. For those looking for a bit of friendly competition, the games room is the place to be. Challenge your friends or family to a game of pool or table tennis, or try your hand at the arcade games. If you prefer a more laid-back experience, head to the shared lounge/TV area, where you can catch up on your favorite shows or enjoy a drink from the bar. Embassy Suites by Hilton Nashville South Cool Springs also boasts a charming garden, where you can take a leisurely stroll and soak up the serene ambiance. Don't forget to visit the gift/souvenir shop, where you can find unique mementos to commemorate your stay. With its impressive range of entertainment facilities, this hotel truly offers something for everyone, ensuring a memorable and enjoyable stay.

Stay Active and Energized at Embassy Suites by Hilton Nashville South Cool Springs

Embassy Suites by Hilton Nashville South Cool Springs offers an array of top-notch sports facilities to ensure that guests can stay active and energized during their stay. Dive into a refreshing swim at the indoor pool, perfect for a leisurely dip or an invigorating workout. The pool area is beautifully designed, with ample natural light streaming in through large windows, creating a serene and relaxing atmosphere. Whether you're looking to do laps or simply unwind, the indoor pool is the perfect spot to rejuvenate your body and mind. For those who prefer a more intense workout session, the hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and free weights. Whether you're a seasoned fitness enthusiast or just starting your fitness journey, the fitness center has everything you need to achieve your goals. With a wide range of cardio equipment, strength training machines, and an open space for stretching and floor exercises, you can tailor your workout to your specific needs and preferences. What sets Embassy Suites by Hilton Nashville South Cool Springs apart is its commitment to guests' well-being. The hotel's 24-hour fitness center ensures that you can exercise at any time that suits your schedule. Whether you're an early bird or a night owl, you can enjoy a workout whenever it's convenient for you. This flexibility allows guests to maintain their fitness routines even while traveling, ensuring a healthy and active stay at the hotel. So, pack your workout gear and get ready to stay fit and energized at Embassy Suites by Hilton Nashville South Cool Springs!

Convenience Facilities at Embassy Suites by Hilton Nashville South Cool Springs

Embassy Suites by Hilton Nashville South Cool Springs offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From laundry service to room service, this hotel goes above and beyond to cater to the needs of its visitors. For those who prefer to have their laundry taken care of, the hotel provides a convenient laundry service. Guests can simply drop off their clothes and have them cleaned and pressed in no time. Additionally, the availability of dry cleaning services ensures that guests can always look their best during their stay. To ensure the safety of valuable belongings, Embassy Suites by Hilton Nashville South Cool Springs offers safety deposit boxes in each room. This provides peace of mind for guests who want to keep their passports, jewelry, or other important items secure. For guests who need to stay connected, the hotel offers Wi-Fi in public areas, allowing them to easily access the internet and stay in touch with friends, family, or business associates. Express check-in/check-out services are available to make the check-in and check-out process quick and efficient. This is particularly beneficial for guests who are short on time or have early morning or late-night flights. To accommodate guests with luggage before or after check-in, the hotel provides luggage storage facilities. This allows guests to explore the area without the burden of their bags. For those in need of a quick snack or drink, the hotel features a vending machine and a convenience store on-site. This ensures that guests can easily satisfy their cravings at any time of the day or night without having to leave the hotel premises. Lastly, daily housekeeping services are provided to ensure that guests enjoy a clean and tidy environment throughout their stay. This attention to detail adds an extra level of comfort and convenience to the overall experience at Embassy Suites by Hilton Nashville South Cool Springs. With its comprehensive range of convenience facilities, Embassy Suites by Hilton Nashville South Cool Springs aims to provide a seamless and enjoyable stay for all its guests.

Convenient Transport Facilities at Embassy Suites by Hilton Nashville South Cool Springs

Embassy Suites by Hilton Nashville South Cool Springs offers a range of convenient transport facilities to ensure a hassle-free stay for guests. The hotel provides airport transfer services, allowing guests to easily reach the hotel upon arrival. Whether you're traveling for business or leisure, this service ensures a smooth transition from the airport to the comfort of your room. For guests who prefer to drive, the hotel offers a spacious car park onsite. You can conveniently park your vehicle and have peace of mind knowing that your car is secure throughout your stay. Please note that car park charges are applied. To explore the vibrant city of Franklin and its surroundings, the hotel also provides a shuttle service. This allows guests to effortlessly visit nearby attractions, shopping centers, and dining destinations. Additionally, if you wish to venture further, the hotel offers car hire services, giving you the freedom to explore at your own pace. For those who prefer the convenience of a taxi, the hotel can arrange taxi services upon request. Whether you need a ride to a business meeting or want to explore the local area, the hotel staff will be more than happy to assist you. Whether you're arriving by plane, driving your own car, or relying on public transportation, Embassy Suites by Hilton Nashville South Cool Springs ensures that your transport needs are well taken care of. With their range of transport facilities, you can enjoy a stress-free and convenient stay in Franklin, Tennessee.





Delightful Dining Experiences at Embassy Suites by Hilton Nashville South Cool Springs

Embassy Suites by Hilton Nashville South Cool Springs offers a range of delightful dining experiences to satisfy every palate. Start your day with a scrumptious breakfast buffet, featuring an array of hot and cold options to energize you for the day ahead. Indulge in freshly brewed coffee and a selection of pastries at the cozy coffee shop, perfect for a quick pick-me-up or a casual catch-up with friends. For a more formal dining experience, head to the on-site restaurant, where you can savor a delectable menu of mouthwatering dishes prepared by talented chefs. Whether you're in the mood for a juicy steak, fresh seafood, or flavorful vegetarian options, the restaurant has something to please every taste. If you prefer to dine in the comfort of your room, take advantage of the convenient room service, available throughout the day. Enjoy a delicious meal or a late-night snack delivered right to your door, allowing you to relax and unwind without leaving your room. Embassy Suites also offers daily housekeeping services to ensure your room is always clean and tidy, and for those who prefer to cook their own meals, grocery deliveries can be arranged. With a range of dining options to choose from, Embassy Suites by Hilton Nashville South Cool Springs ensures that your culinary desires are well taken care of throughout your stay.

Luxurious and Spacious Rooms at Embassy Suites by Hilton Nashville South Cool Springs

Embassy Suites by Hilton Nashville South Cool Springs offers a wide range of room types to suit every traveler's needs. From the cozy and comfortable 1 King Bed Non-Smoking room to the spacious and elegant 2 Double Suite Premium Room, there is something for everyone. With rooms ranging from 25 to 36 square meters, guests can enjoy ample space to relax and unwind after a long day of exploring or attending meetings. Whether you prefer a king-sized bed or double beds, each room is thoughtfully designed with comfort in mind. By booking your stay at Embassy Suites by Hilton Nashville South Cool Springs through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With a simple and user-friendly booking process, you can easily secure your preferred room type and make your travel planning a breeze. So why wait? Book your stay at Embassy Suites by Hilton Nashville South Cool Springs on Agoda today and experience the perfect blend of luxury and convenience.

Discover the Charm of Franklin, Tennessee

Nestled in the heart of Tennessee, Franklin is a charming city that offers a perfect blend of history, culture, and southern hospitality. Known for its rich heritage, Franklin is home to a plethora of historic sites and landmarks, making it a must-visit destination for history buffs. From the iconic Carnton Plantation, where you can step back in time to the Civil War era, to the Lotz House Museum, which showcases the city's fascinating past, there is no shortage of opportunities to delve into Franklin's captivating history. Beyond its historical significance, Franklin also boasts a vibrant arts and music scene. The vibrant downtown area is lined with art galleries, boutique shops, and live music venues, offering a unique and lively atmosphere for visitors to explore. Whether you're strolling along Main Street, browsing the local boutiques, or enjoying a live performance at the Franklin Theatre, you'll be immersed in the city's creative energy. In addition to its cultural offerings, Franklin is surrounded by breathtaking natural beauty. The city is located in the picturesque Williamson County, known for its rolling hills, scenic landscapes, and picturesque countryside. Outdoor enthusiasts will find plenty of opportunities for hiking, biking, and exploring the numerous parks and trails that dot the area. With its charming blend of history, culture, and natural beauty, Franklin truly has something for everyone.

Convenient Transportation from Nearby Airports to Embassy Suites by Hilton Nashville South Cool Springs

Located in the charming city of Franklin, Tennessee, Embassy Suites by Hilton Nashville South Cool Springs offers a convenient and comfortable stay for travelers visiting the area. When it comes to reaching the hotel from the nearest airports, there are a few transportation options available. If you are flying into Nashville International Airport (BNA), which is approximately 20 miles away from the hotel, you can easily reach Embassy Suites by Hilton Nashville South Cool Springs by renting a car, taking a taxi, or booking a ride-sharing service. The drive from the airport to the hotel takes around 25 minutes, depending on traffic conditions. Another nearby airport is the John C. Tune Airport (JWN), located about 25 miles from the hotel. Similarly, you can opt for a rental car, taxi, or ride-sharing service to reach your destination. The journey from John C. Tune Airport to Embassy Suites by Hilton Nashville South Cool Springs takes approximately 30 minutes. For those who prefer public transportation, there are also shuttle services available from both airports to various hotels in the area. It is advisable to check with the airport authorities or the hotel for more information and to make necessary arrangements in advance. Embassy Suites by Hilton Nashville South Cool Springs offers a comfortable and convenient base for exploring the vibrant city of Franklin. With various transportation options available, getting to the hotel from the nearby airports is hassle-free, allowing you to start your trip with ease and comfort.

Explore Historic Landmarks and Natural Beauty near Embassy Suites by Hilton Nashville South Cool Springs

Embassy Suites by Hilton Nashville South Cool Springs is surrounded by a rich tapestry of historic landmarks and natural beauty. Immerse yourself in the charm and history of Franklin, Tennessee as you explore the nearby Cox House, Winstead House, and Y. M. Rizer House. These beautifully preserved landmarks offer a glimpse into the past and showcase the architectural heritage of the area. For nature enthusiasts, The Park at Harlinsdale Farm is a must-visit destination. Just a short distance from the hotel, this expansive park boasts rolling green fields, scenic walking trails, and a picturesque lake. Take a leisurely stroll or enjoy a picnic surrounded by the tranquility of nature. Additionally, history buffs will appreciate the proximity of St. Paul's Episcopal Church, Alpheus Truett House, Henry H. Mayberry House, Maney-Sidway House, Hamilton-Brown House, and Harrison House. These historic sites offer a fascinating insight into the region's past and are perfect for those seeking a deeper understanding of Franklin's heritage. Whether you're captivated by history or yearning for outdoor adventures, Embassy Suites by Hilton Nashville South Cool Springs provides the perfect base to explore these remarkable landmarks and attractions in Franklin, Tennessee.





A Culinary Adventure Awaits

Embassy Suites by Hilton Nashville South Cool Springs is surrounded by an array of dining options that will satisfy every palate. Step outside the hotel and discover the exotic flavors of Pyramids Cafe, where you can indulge in mouthwatering Mediterranean cuisine. For those craving authentic Indian dishes, Bawarchi Biryani Point is a must-visit. If you're in the mood for a casual dining experience, The Athletic Club offers a laid-back atmosphere and a diverse menu. For a taste of local nightlife, head to Stirrup Cup Lounge and enjoy a refreshing cocktail while listening to live music. Guests looking for Tex-Mex cuisine can savor the vibrant flavors of Chuys, while Outback Steakhouse and Bonefish Grill offer succulent steaks and fresh seafood. For a quick bite, Panda Express and Schlotzsky's are conveniently located nearby. And if you're in the mood for some Southern comfort food, The Honeysuckle is the perfect spot to indulge in delicious home-cooked meals. With such a diverse selection of restaurants just steps away, your culinary adventure awaits at Embassy Suites by Hilton Nashville South Cool Springs.

Shop 'til you drop in Franklin

Embassy Suites by Hilton Nashville South Cool Springs is surrounded by a plethora of shopping landmarks that are sure to fulfill any shopaholic's dreams. Just a short distance away, you'll find the Winchester Antique Mall and Franklin Antique Mall, where you can explore aisles upon aisles of unique and vintage treasures. For art enthusiasts, the David Arms Gallery showcases stunning works of art that are sure to captivate your imagination. If you're in the mood for some retail therapy, head over to the McEwen Shopping Center or Cool Springs Galleria, where you'll find a wide range of stores and boutiques offering everything from high-end fashion to home decor. Don't forget to visit the Franklin Farmers Market, where you can shop for fresh produce, homemade treats, and handmade crafts. After a day of shopping, unwind with a cup of tea at Music City Tea or delve into the world of literature at Landmark Booksellers. For a unique shopping experience, don't miss The Factory at Franklin, a converted factory complex that now houses a variety of shops, restaurants, and art galleries. With so many shopping landmarks to explore, your retail adventure awaits just steps from your hotel.

Affordable Luxury: Experience Embassy Suites by Hilton Nashville South Cool Springs at an Unbeatable Price

Embassy Suites by Hilton Nashville South Cool Springs offers a truly remarkable stay at an average price of $198 per room. Situated in the heart of Franklin (TN), this hotel provides an exceptional value for money compared to the city's average room price of $183. With its unbeatable pricing, guests can indulge in a luxurious experience without breaking the bank. When you choose to stay at Embassy Suites by Hilton Nashville South Cool Springs, you'll discover a world of comfort and sophistication at a fraction of the cost. Each spacious suite is thoughtfully designed to provide a home away from home, featuring separate living and sleeping areas, a well-equipped kitchenette, and modern amenities. Whether you're traveling for business or leisure, this hotel offers unparalleled value with its exceptional service, top-notch facilities, and affordable rates. Embassy Suites by Hilton Nashville South Cool Springs is the perfect choice for travelers seeking a remarkable stay at an affordable price. Book your stay today and experience the epitome of luxury without compromising your budget.

Exceptional Service and Clean Rooms

Embassy Suites by Hilton Nashville South Cool Springs is a top-notch hotel that offers exceptional service and clean, comfortable rooms. Guests have consistently praised the friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The front desk staff is particularly commended for their understanding and willingness to assist guests with any issues or requests. Whether it's switching reservations or providing helpful recommendations, the staff at this hotel truly knows how to make guests feel valued and taken care of. In addition to the outstanding service, guests are impressed with the cleanliness and quality of the rooms at Embassy Suites by Hilton Nashville South Cool Springs. The rooms are described as spacious, well-maintained, and nicely furnished. Upon arrival, guests are delighted by the inviting and comfortable ambiance of their rooms. The attention to detail in terms of cleanliness is also highly appreciated, ensuring a pleasant and hygienic stay for all guests. Another highlight of this hotel is the delicious breakfast offered. Guests rave about the quality and variety of the breakfast options provided. From fresh fruits and pastries to hot and savory dishes, there is something to satisfy every palate. Starting the day with a satisfying breakfast sets the tone for an enjoyable and energized day ahead. Overall, Embassy Suites by Hilton Nashville South Cool Springs receives glowing reviews for its exceptional service, clean rooms, and delicious breakfast, making it an ideal choice for travelers seeking a comfortable and enjoyable stay in Franklin, TN.

Exceptional Customer Ratings at Embassy Suites by Hilton Nashville South Cool Springs

Embassy Suites by Hilton Nashville South Cool Springs in Franklin (TN), United States, has received outstanding customer ratings across various categories. With an overall rating of 8.4, this hotel is sure to provide an exceptional stay for its guests. One aspect that stands out is the hotel's location, which has received a rating of 8.0. Situated in the charming city of Franklin, guests can enjoy easy access to popular attractions, shopping centers, and dining options. Whether you're looking to explore the historic downtown area or visit nearby entertainment venues, Embassy Suites by Hilton Nashville South Cool Springs offers a convenient base for your adventures. Another highlight of this hotel is its comfortable accommodations, which have received a rating of 8.0. The spacious suites are designed to provide a relaxing and enjoyable stay. With separate living areas and bedrooms, guests can unwind and make themselves at home. The comfortable beds ensure a restful night's sleep, while the modern amenities and thoughtful touches add to the overall comfort and convenience. In addition to the favorable location and comfortable accommodations, the staff performance at Embassy Suites by Hilton Nashville South Cool Springs has been highly praised, with a rating of 7.5. The friendly and attentive staff members go above and beyond to ensure that guests have a memorable stay. From the moment you check-in to the time of your departure, the staff is dedicated to providing exceptional service and making your experience truly enjoyable. With its exceptional customer ratings in various categories, Embassy Suites by Hilton Nashville South Cool Springs is a top choice for travelers seeking a memorable and comfortable stay in Franklin, Tennessee. From its convenient location to its comfortable accommodations and attentive staff, this hotel offers a delightful experience for all guests.

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Amenities and facilities

Very good
Facilities

7.1

Languages spoken
  • English
  • Arabic
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Cat-friendly
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service

Food and dining

Breakfast options
  • Buffet
Restaurants on site
The Athletic Club Bar and Grill
  • Cuisine: American
  • Menu: Buffet

Location

820 Crescent Centre Drive, Franklin, Franklin (TN), United States, 37067
Excellent
Location

8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Airport transfer fee45 USD
Extras
  • Breakfast charge (unless included in room price)32 USD
  • Daily Internet/Wi-Fi fee10 USD
The property
  • Number of rooms 250

Reviews of Embassy Suites by Hilton Nashville South Cool Springs from real guests

Provided by verified guests of

Agoda logo
7.3
Location8.0
Room comfort and quality8.0
Cleanliness7.8
Service7.6
Facilities7.1
Value for money7.1
High score for Franklin (TN)
Rating
9+ Exceptional (3)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (3)
Guest Type
Room Type

Show reviews that mention 

Showing 6 verified guest comments
12
5.2
KANNA from Japan
Business traveler
1 King Pure Allergy Non-Smoking
Stayed 3 nights in May 2023

Good for business travellers ”

The facilities are not brand new but decent and lounge is large. The king room is large but kitchen was different from what's shown on photos. It only had a microwave

Reviewed May 09, 2023
10.0
Exceptional
Tara from United States
Couple
1 King Suite Premium Hearing Accessible Non-Smoking
Stayed 1 night in July 2021

No problems at all!”

We had a very short stay, but everyone was very pleasant, the room was very clean and nice, and the breakfast was good.

Reviewed July 18, 2021
3.6
Andrea from United States
Solo traveler
1 King Bed Non-Smoking
Stayed 1 night in July 2021

They’ve lost a customer”

I first became a lover of embassy suites when I went to Los Angeles, several years ago, for the first time. My stay at this hotel chain was superb. This time was exactly the opposite. Let me start by saying I give props to the front desk people. I had a death in my family and needed to change my reservation to the next day. I am very pleased with the service and understanding of the front desk and their help to get my reservation switched. Now on to the, “why I will not suggest this hotel chain”. At first glance my room was nice. I was so exhausted from all that had happened I just wanted a nice shower and sleep. Well, problem #1 the faucet in the bathroom sink had a continuous leak. Problem #2 the shower I had been looking forward too… yeah the drain was basically clogged. While in the shower the water got all the way up to the middle of my calf. Once I got out of the shower it took another 20 minutes for the water to actually drain out. Upon falling asleep and waking up the next morning, I started packing my things and looked in the left corner of the room. To which i saw black mold. That’s right people black mold!!! I was sure I wasn’t seeing that. I mean this is a nice hotel chain and surely I did not just sleep in a room all night with black mold. I took a picture of it just to get a closer glimpse. I wanted to believe it was just dust. But no, it was indeed black mold. And obvious that there was water damage there. I reported it all to the front desk… to which they gave me $50 off the room. I mean I guess that’s some compensation being that I just breathed mold spores all night. But surely Embassy suites, you all are better than this. Is this the type of quality and service you all stand behind now? Again the staff was pretty okay but the room quality and cleaniness… stay somewhere else people!!! Signed, a disappointed customer

Reviewed July 03, 2021
10.0
Exceptional
Derrick from United States
Couple
2 Double Beds Non-Smoking
Stayed 1 night in December 2018

Review”

Love Embassy Suites they have a great breakfast and the free drinks from 530-730 is complimentary.Perfect location down the street from the mall , very clean,staff is friendly.This is always my first choice for hotels.

Reviewed January 01, 2019
10.0
Exceptional
Terence from United Kingdom
Business traveler
Stayed 1 night in December 2015

Great stay as usual”

Things I like
Friendliness, cleanliness, great food

Another good stay - thank you!

Reviewed December 07, 2015
12
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