Embassy Suites Hotel San Juan Hotel & Casino
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 Embassy Suites Hotel San Juan Hotel & Casino
Swimming pool [outdoor] Embassy Suites Hotel San Juan Hotel & Casino
Swimming pool [outdoor] Embassy Suites Hotel San Juan Hotel & Casino
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9.0
Exceptional
/10
(17 reviews)See what guests said
Breakfast2
Housekeeping1
See map
9.3
Exceptional
Location rating score
Exceptional location - 450 meters to the beach
  • Old San Juan5.7 km
  • 3.5-star Hotel
    Free Wi-Fi

    Embassy Suites Hotel San Juan Hotel & Casino

    8000 Tartak Street, Parque Isla Verde, San Juan, Puerto Rico, 00979 - See map
    "The facilities were clean, comfortable and luxurious;"
    Pilar - August 1, 2016
    Exceptional comfort
    9.6 room quality and comfort
    Exceptional service
    9.3 rating for service
    Excellent cleanliness
    8.8 rating for cleanliness
    Excellent facilities on premise
    8.7 facilities on premise
    • Airport transfer

    • 450 meters to the beach

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Breakfast [free]

    Cheaper than 96% of all properties in San Juan in the last 24 hoursCompared to 372 San Juan properties at Agoda for various dates
    Value for money8.8
    Location rating9.3
    Nearest airportLuis Muñoz Marín International Airport (SJU)
    Distance to airport650 m

    Rooms available at Embassy Suites Hotel San Juan Hotel & Casino

    9.6
    Exceptional
    Room comfort & quality
    1 King Non-Suite Non-Smoking
    1 King Non-Suite Non-Smoking
    ...
    • Room size: 41 m²/441 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Bed Suite
    1 King Bed Suite
    ...
    • Non-smoking
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    2 Rooms Presidential Suite
    2 Rooms Presidential Suite
    ...
    • Room size: 80 m²/861 ft²
    • Non-smoking
    Enter dates to see prices
    2 Double Beds Non-Suite
    2 Double Beds Non-Suite
    ...
    • Room size: 41 m²/441 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    1 King Mobility Hearing Accessible Tub Suite Non-Smoking
    1 King Mobility Hearing Accessible Tub Suite Non-Smoking
    ...
    • Room size: 41 m²/441 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Suite - Disability Access/Non-Smoking
    King Suite - Disability Access/Non-Smoking
    ...
    • Room size: 42 m²/452 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    One-Bedroom King Suite with Bath - Non-Smoking
    One-Bedroom King Suite with Bath - Non-Smoking
    ...
    • Room size: 42 m²/452 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    One-Bedroom Suite with Two Double Beds
    One-Bedroom Suite with Two Double Beds
    ...
    • Room size: 42 m²/452 ft²
    • Bathtub
    • 2 double beds and 1 sofa be...
    Enter dates to see prices
    Studio with Two Double Beds - Non-Smoking
    Studio with Two Double Beds - Non-Smoking
    ...
    • Room size: 33 m²/355 ft²
    • Bathtub
    • 2 queen beds
    Enter dates to see prices
    King Room - Disability Access/Non-Smoking
    King Room - Disability Access/Non-Smoking
    ...
    • Room size: 42 m²/452 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Embassy Suites Hotel San Juan Hotel & Casino?

    Check-in is from 4:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Embassy Suites Hotel San Juan Hotel & Casino?

    Embassy Suites Hotel San Juan Hotel & Casino is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of USD 12. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Embassy Suites Hotel San Juan Hotel & Casino has a car park available for guests. Car parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around San Juan with private transportation, the hotel can arrange taxi service.

    See map
    Explore the neighborhood
    Property ranking|Compared to 372 San Juan properties
    See all rankings
    Value for money score
    8.8/10
    Room comfort score
    9.6/10
    Location score
    9.3/10
    Service score
    9.3/10
    Better than
    99
    %
    of San Juan properties
    Better than
    99
    %
    of San Juan properties
    Better than
    98
    %
    of San Juan properties
    Better than
    98
    %
    of San Juan properties
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    Overall rating:
    9.0
    Exceptional
    17 reviews
    Cleanliness
    8.8
    Facilities
    8.7
    Location
    9.3
    Read all reviews >
    More about Embassy Suites Hotel San Juan Hotel & Casino

    More about Embassy Suites Hotel San Juan Hotel & Casino

    Conveniently located in San Juan, Embassy Suites Hotel San Juan Hotel & Casino is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, UA Cinema 150, Hot Dog Cycling, Playa Isla Verde are just some of the attractions available to visitors.

    Offering hotel guests superior services and a broad range of amenities, Embassy Suites Hotel San Juan Hotel & Casino is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include casino, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage.

    In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, non smoking rooms, air conditioning, wake-up service, alarm clock to please the most discerning guest. The hotel offers fantastic facilities, including hot tub, fitness center, outdoor pool, massage, children's playground, to help you unwind after an action-packed day in the city. Whatever your reason for visiting San Juan, the Embassy Suites Hotel San Juan Hotel & Casino is the perfect venue for an exhilarating and exciting break away.

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    Most talked about facilities

    Breakfast
    2 mentions
    Housekeeping
    2 mentions

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    El Patio Latin Bar Cafe
    Cuisine:American, Caribbean
    Menu:Buffet
    Outback Steakhouse
    Cuisine:Steakhouse
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Embassy Suites Hotel San Juan Hotel & Casino from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (17)Booking.com Reviews (404)
    9.0
    /
    10
    Exceptional
    Cleanliness8.8
    Facilities8.7
    Location9.3
    Room comfort and quality9.6
    Service9.3
    Value for money8.8
    High score for San Juan
    Rating
    9+ Exceptional (7)
    8-9 Excellent (3)
    7-8 Very Good (2)
    6-7 Good (0)
    <6 Below Expectation (0)
    Time of the year
    Mar - May (2)
    Jun - Aug (7)
    Sep - Nov (2)
    Dec - Feb (1)
    All guests (17)
    All room types
    All languages

    Show reviews that mention 

    Showing 12 verified guest comments
    10.0
    Exceptional
    Nicole from United States
    Couple
    1 King Non-Suite Non-Smoking
    Stayed 1 night in August 2019

    Lovely ”

    We stayed at embassy suites casino and hotel super close to the airport after our cruise! It was fabulous! Customer service was outstanding! We called early when our cruise arrived back and were tired and wanted to lay by the pool while we waited for our 4pm check in. This was not an issue at all. They held our bags and gave us a temporary card pass for the pool while we waited and we got a text when the room was ready! We loved the free happy hour 5:30-7:30! Also free breakfast with made to order omelettes! The hotel had two restaurants inside which we ate at both! One was the outback. They also had a place to get food outside by the pool. Drinks were good and not that expensive! Will absolutely be going back to this hotel and recommend it to everyone! Uber to the airport was under $10 and it was under $10 to old San Juan!

    Reviewed August 31, 2019
    7.6
    Very good
    Julie from United Kingdom
    Group
    2 Double Beds Suite
    Stayed 2 nights in December 2018

    Very good”

    Family group only problms is roons were not ready when we arrive at 11pm at night nit cot i gad asked for and asked fir 2 queens got 1 kingsuze were for familues so had to start making beds at 11pm after 15 hour flights

    Reviewed February 12, 2019
    8.4
    Excellent
    RAYNA from U.S. Virgin Islands
    Group
    1 King Bed Suite
    Stayed 1 night in July 2018

    Excellent”

    Place is great. They are renovating so the eating area was a little cramp. But its great...That is my go to hotel when I'm in Puerto Rico

    Reviewed July 23, 2018
    10.0
    Exceptional
    Pilar from United States
    Family with teens
    1 King Suite Accessible Roll In Shower Non-Smoking
    Stayed 4 nights in July 2016

    Best Value with 5-Star Service”

    I was extremely pleased with the level of service I encountered at the Embassy Suites Hotel & Casino. The staff was extremely helpful and attentive; the facilities were clean, comfortable and luxurious; and the complimentary breakfast helped the budget!

    Reviewed August 01, 2016
    7.6
    Very good
    Heather from United States
    Couple
    Stayed 4 nights in July 2016

    Location was good and pool”

    Our room smelled a bit. Bathtub could of been scrubbed

    Reviewed July 20, 2016
    9.7
    Exceptional
    Shalimar from United States
    Family with young children
    Stayed 4 nights in November 2015

    Confort ”

    Confort, facilities and area

    Is not the first time i stay, always i stay i was great i love this hotel.

    Reviewed November 28, 2015
    8.3
    Excellent
    Douglas from United States
    Couple
    Stayed 4 nights in September 2015

    Fun”

    Happy hour, breakfast, location
    Reviewed October 01, 2015
    9.7
    Exceptional
    Jose from United States
    Couple
    1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking
    Stayed 1 night in April 2015

    Pretty impressive with the hotel specially rooms”

    Clean, rooms , food

    Pretty good, more than expected

    Reviewed April 20, 2015
    9.0
    Exceptional
    Nancy from United States
    Family with teens
    1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking
    Stayed 5 nights in March 2015

    Sungoddess”

    Breakfast! Relaxing, poolbar

    Average to good stay, awesome breakfast. Was concerned about the light in the Jacuzzi, it kept popping out and floating in the hot tub. Is this a potential hazard?

    Reviewed March 16, 2015
    10.0
    Exceptional
    Diana from United States
    Family with young children
    2 Double Beds Suite
    Stayed 2 nights in June 2019

    Espectacular Hotel mejor que USA”

    Cerca de las Playa y restaurantes servicios extraordinarios... Los pisos 2 y. 3 están remodelación por el Huracán Maria los Ruudos son después de las 9:00 am pero nunca en a noche.

    Reviewed June 18, 2019
    10.0
    Exceptional
    Carmen from Puerto Rico
    Family with teens
    1 King Bed Suite
    Stayed 2 nights in July 2018

    Me encanto el Hotel y a pesar que están remodelando todo muy limpio.Los desayunos espectaculares.”

    Creo que para personas con impedimento deben de tener algunas habitaciones sin bañera

    Reviewed July 18, 2018
    10.0
    Exceptional
    Myrna from United States
    Family with teens
    1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking
    Stayed 2 nights in June 2015

    Excelente”

    Piscina comida servicio

    Muy buena

    Reviewed June 19, 2015
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    Embassy Suites Hotel San Juan Hotel & Casino
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    • Exceptional location
    • Old San Juan