8.6

Excellent
/10
(42 reviews)See what guests said
Breakfast2
Housekeeping1
See map

9.3

Exceptional

Location rating score

Exceptional location - 450 meters to the beach
Parking
Available
Nearby landmarks
UA Cinema 150 310 m
Intercontinental Hotel Parking 310 m
Hot Dog Cycling 320 m
Isla Verde Mall 400 m
Wet & Liquid 460 m
Martini’s Cabaret 460 m
Cocobongo 490 m
George Bared Jeweler 560 m
El Chico Lounge 570 m
Playa Isla Verde 580 m
Embassy Suites by Hilton San Juan Hotel & Casino
2 Doubles Suite Top Floor - Room plan Embassy Suites by Hilton San Juan Hotel & Casino
Lobby Embassy Suites by Hilton San Juan Hotel & Casino
Lobby Embassy Suites by Hilton San Juan Hotel & Casino
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Free Wi-Fi

Embassy Suites by Hilton San Juan Hotel & Casino

8000 Tartak Street, Parque Isla Verde, San Juan, Puerto Rico, 00979 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • 450 meters to the beach

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Breakfast [free]

Your dates are popular among travelersUsers are booking a place in San Juan every 12 minutes on Agoda.com
Value for money8.4
Location rating9.3
Nearest airportLuis Muñoz Marín International Airport (SJU)
Distance to airport650 m

Rooms available at Embassy Suites by Hilton San Juan Hotel & Casino

Exceptional
Room comfort & quality
9.6
1 King Suite Accessible Tub Non-Smoking
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Doubles Suite Top Floor
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
2 Double Beds Suite
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
1 King Mobility Hearing Accessible Tub Suite Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Double Beds Non-Suite
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
1 King Non-Suite Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 King Bed Suite
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 King Suite Top Floor
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
2 Doubles Suite - Pool View With -Breakfast And Drinks
...
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Embassy Suites by Hilton San Juan Hotel & Casino?

For those who wish to drive their own cars, Embassy Suites by Hilton San Juan Hotel & Casino has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around San Juan with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Embassy Suites by Hilton San Juan Hotel & Casino?

Wake up to a great buffet breakfast at Embassy Suites by Hilton San Juan Hotel & Casino. Adults can enjoy breakfast offered with an additional charge of 32 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Embassy Suites by Hilton San Juan Hotel & Casino?

Embassy Suites by Hilton San Juan Hotel & Casino does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Embassy Suites by Hilton San Juan Hotel & Casino?

Embassy Suites by Hilton San Juan Hotel & Casino is located in Parque Isla Verde, famous for good restaurants such as Bebo's BBQ, Di Vino Wine & Tapas and Ristretto Cafe.

What popular shopping places are close to Embassy Suites by Hilton San Juan Hotel & Casino?

Embassy Suites by Hilton San Juan Hotel & Casino is located in Parque Isla Verde area which features shopping places such as Isla Verde Mall, George Bared Jeweler and Little Switzerland.

What are popular attractions near Embassy Suites by Hilton San Juan Hotel & Casino?

Embassy Suites by Hilton San Juan Hotel & Casino is located in Parque Isla Verde area, which is famous for attractions such as Colegio Nuestra Señora de la Piedad School Park, greenspace and Our Lady of Sorrows Catholic Church.

What popular beaches are close to Embassy Suites by Hilton San Juan Hotel & Casino?

Embassy Suites by Hilton San Juan Hotel & Casino is located in the Parque Isla Verde area, which includes Playa Isla Verde and Pine Grove Beach.

What popular natural sightseeing spots are close to Embassy Suites by Hilton San Juan Hotel & Casino?

Embassy Suites by Hilton San Juan Hotel & Casino is located in the Parque Isla Verde area, which is famous for natural sightseeing destinations such as Arrecifes Pro Ciudad (Isla Verde Reef Marine Reserve), Bosque Costero de Carolina and Go Tarpon PR.

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Explore the neighborhood
Property ranking|Compared to 372 San Juan properties
See all rankings
Value for money score
8.8/10
Room comfort score
9.6/10
Location score
9.3/10
Service score
9.3/10
Better than
99
%
of San Juan properties
Better than
99
%
of San Juan properties
Better than
98
%
of San Juan properties
Better than
98
%
of San Juan properties
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Overall rating:

8.6

Excellent
42 reviews
Cleanliness
8.6
Facilities
8.2
Location
9.3
Read all reviews >
More about Embassy Suites by Hilton San Juan Hotel & Casino

More about Embassy Suites by Hilton San Juan Hotel & Casino

Conveniently located in San Juan, Embassy Suites Hotel San Juan Hotel & Casino is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, UA Cinema 150, Hot Dog Cycling, Playa Isla Verde are just some of the attractions available to visitors.

Offering hotel guests superior services and a broad range of amenities, Embassy Suites Hotel San Juan Hotel & Casino is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include casino, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, non smoking rooms, air conditioning, wake-up service, alarm clock to please the most discerning guest. The hotel offers fantastic facilities, including hot tub, fitness center, outdoor pool, massage, children's playground, to help you unwind after an action-packed day in the city. Whatever your reason for visiting San Juan, the Embassy Suites Hotel San Juan Hotel & Casino is the perfect venue for an exhilarating and exciting break away.

Show less
Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Breakfast

2 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Diving
  • Fitness center
  • Hiking
  • Hot tub
  • Massage
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Wind surfing

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Wheelchair accessible

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site

El Patio Latin Bar Cafe

  • Cuisine: American, Caribbean
  • Menu: Buffet

Outback Steakhouse

  • Cuisine: Steakhouse
  • Menu: Buffet
Location
8000 Tartak Street, Parque Isla Verde, San Juan, Puerto Rico, 00979
Exceptional
Location

9.3

Airports

  • Luis Muñoz Marín International Airport (SJU)
    650 m
  • Fernando Luis Ribas Dominicci Airport (SIG)
    8.2 km

Public transportation

  • Sagrado Corazon Station
    4.0 km
  • Sagrado Corazí_n
    4.0 km

Hospital or clinic

  • CDT Dr. Arnaldo J Garcia
    2.2 km

Cash withdrawal

  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Getting around

  • Airport transfer fee12 USD

Extras

  • Breakfast charge (unless included in room price)32 USD
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Number of rooms 313
Property announcements

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Embassy Suites by Hilton San Juan Hotel & Casino from real guests

Provided by verified guests of Agoda
8.6
/
10
Excellent
Cleanliness8.6
Facilities8.2
Location9.3
Room comfort and quality9.6
Service8.6
Value for money8.4
High score for San Juan
Rating
9+ Exceptional (10)
8-9 Excellent (3)
7-8 Very Good (4)
6-7 Good (1)
<6 Below Expectation (2)
Time of the year
Mar - May (3)
Jun - Aug (9)
Sep - Nov (5)
Dec - Feb (3)
Don't miss out!Users are booking a place in San Juan every 12 minutes on Agoda.com
All guests (42)
All room types
All languages

Show reviews that mention 

Showing 20 verified guest comments
10.0
Exceptional
Nicole from United States
Couple
1 King Non-Suite Non-Smoking
Stayed 1 night in August 2019

Lovely ”

We stayed at embassy suites casino and hotel super close to the airport after our cruise! It was fabulous! Customer service was outstanding! We called early when our cruise arrived back and were tired and wanted to lay by the pool while we waited for our 4pm check in. This was not an issue at all. They held our bags and gave us a temporary card pass for the pool while we waited and we got a text when the room was ready! We loved the free happy hour 5:30-7:30! Also free breakfast with made to order omelettes! The hotel had two restaurants inside which we ate at both! One was the outback. They also had a place to get food outside by the pool. Drinks were good and not that expensive! Will absolutely be going back to this hotel and recommend it to everyone! Uber to the airport was under $10 and it was under $10 to old San Juan!

Reviewed August 31, 2019

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10.0
Exceptional
Pilar from United States
Family with teens
1 King Suite Accessible Roll In Shower Non-Smoking
Stayed 4 nights in July 2016

Best Value with 5-Star Service”

I was extremely pleased with the level of service I encountered at the Embassy Suites Hotel & Casino. The staff was extremely helpful and attentive; the facilities were clean, comfortable and luxurious; and the complimentary breakfast helped the budget!

Reviewed August 01, 2016

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10.0
Exceptional
Jose from United States
Couple
1 King Bed Suite
Stayed 3 nights in February 2021

Exceptional”

The absolute BEST! The staff was amazing! The guard by the pool was the sweetest and the team in the store of the hotel were so nice! Can’t wait to go back

Reviewed March 01, 2021

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9.7
Exceptional
Shalimar from United States
Family with young children
Stayed 4 nights in November 2015

Confort ”

Confort, facilities and area

Is not the first time i stay, always i stay i was great i love this hotel.

Reviewed November 28, 2015

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8.4
Excellent
RAYNA from U.S. Virgin Islands
Group
1 King Bed Suite
Stayed 1 night in July 2018

Excellent”

Place is great. They are renovating so the eating area was a little cramp. But its great...That is my go to hotel when I'm in Puerto Rico

Reviewed July 23, 2018

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9.0
Exceptional
Nancy from United States
Family with teens
1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking
Stayed 5 nights in March 2015

Sungoddess”

Breakfast! Relaxing, poolbar

Average to good stay, awesome breakfast. Was concerned about the light in the Jacuzzi, it kept popping out and floating in the hot tub. Is this a potential hazard?

Reviewed March 16, 2015

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7.6
Very good
Julie from United Kingdom
Group
2 Double Beds Suite
Stayed 2 nights in December 2018

Very good”

Family group only problms is roons were not ready when we arrive at 11pm at night nit cot i gad asked for and asked fir 2 queens got 1 kingsuze were for familues so had to start making beds at 11pm after 15 hour flights

Reviewed February 12, 2019

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7.6
Very good
Heather from United States
Couple
Stayed 4 nights in July 2016

Location was good and pool”

Our room smelled a bit. Bathtub could of been scrubbed

Reviewed July 20, 2016

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9.7
Exceptional
Jose from United States
Couple
1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking
Stayed 1 night in April 2015

Pretty impressive with the hotel specially rooms”

Clean, rooms , food

Pretty good, more than expected

Reviewed April 20, 2015

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7.2
Very good
Michelle from United States
Family with young children
2 Double Beds Non-Suite
Stayed 2 nights in June 2021

Very good”

On top of paying for the room you have to pay for parking, hotel fee, an wifi

Reviewed June 24, 2021

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10.0
Exceptional
Amaya from United States
Group
2 Double Beds Suite
Stayed 3 nights in November 2020

amazing ”

I had a great time with friends

Reviewed May 06, 2021

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3.6
Tiffany from United States
Family with young children
2 Doubles Suite - Pool View With -Breakfast And Drinks
Stayed 4 nights in April 2021

Awful customer service”

Upon arrival there was food on the floor and the bed looked like someone already laid in it. The sheets were also dirty. Waited an hour for the room to be “corrected”. I paid for a pool view. The windows were so dirty I couldn’t even take a picture of the “view” from my room. They do not clean the dolma daily nor provide new towels. When you call for towels expect to wait 1 hour plus. I had to call multiple times for towels. They seem to wash towels in the morning when people usually need them. Who tells a guest there’s no towels they are being washed?!? Our safe didn’t work. Toilette constantly stopped up. I was told a supervisor would be up 3 different incidents yet he never came. They also do nit allow you to take beach towels from the pool to your room. They would rather you freeze and drip to your room. Never again will I stay here.

Reviewed April 17, 2021

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8.3
Excellent
Douglas from United States
Couple
Stayed 4 nights in September 2015

Fun”

Happy hour, breakfast, location
Reviewed October 01, 2015

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6.0
REILY from United States
Couple
1 King Bed Suite
Stayed 3 nights in January 2021

Above average”

Ok

Reviewed January 03, 2021

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6.8
Good
ivelisse from Puerto Rico
Family with young children
1 King Bed Suite
Stayed 3 nights in October 2020

Seguridad”

BIEN POCA SEGURIDAD ENFATIZADOS EN QUE TODOS PERMANEZCAN CON SUS MASCARILLAS Y QUE NO HAYAN CORILLOS EN LOS PASILLOS HASTA LAS 2 y 3 d la madrugada cuando uno lo q va es a descansar todo lo demas excelente !

Reviewed November 02, 2020

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10.0
Exceptional
Jennifer from Puerto Rico
Couple
1 King Suite - Pool View With - Breakfast And Drinks
Stayed 1 night in October 2020

Excelente experiencia ”

Nada negativo que decir. Lo recomiendo 100%.

Reviewed October 26, 2020

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7.6
Very good
ivelisse from Puerto Rico
Couple
1 King Mobility Hearing Accessible Tub Suite Non-Smoking
Stayed 3 nights in July 2020

Buenisimaaaaaa ”

Muy Buena la estancia pero si no hay personal para limpieA d cuartos deben al menos dejar mas cantidad de cosas personales como por ej papel de baño y toallas y todo lo demas super buenisimo la pasamos muyy relaxxxxx.

Reviewed July 28, 2020

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10.0
Exceptional
Diana from United States
Family with young children
2 Double Beds Suite
Stayed 2 nights in June 2019

Espectacular Hotel mejor que USA”

Cerca de las Playa y restaurantes servicios extraordinarios... Los pisos 2 y. 3 están remodelación por el Huracán Maria los Ruudos son después de las 9:00 am pero nunca en a noche.

Reviewed June 18, 2019

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10.0
Exceptional
Carmen from Puerto Rico
Family with teens
1 King Bed Suite
Stayed 2 nights in July 2018

Me encanto el Hotel y a pesar que están remodelando todo muy limpio.Los desayunos espectaculares.”

Creo que para personas con impedimento deben de tener algunas habitaciones sin bañera

Reviewed July 18, 2018

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10.0
Exceptional
Myrna from United States
Family with teens
1 King Mobility Hearing Accessible Roll In Shower Suite Non-Smoking
Stayed 2 nights in June 2015

Excelente”

Piscina comida servicio

Muy buena

Reviewed June 19, 2015

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