select your datePlease enter your stay dates to see price
Emerald Garden Hotel

"Breakfast excellent Staff responsif Strategic location BUT."

SRI - October 9, 2018
Superior Emerald Garden Hotel
Lobby Emerald Garden Hotel
Lobby Emerald Garden Hotel
See all 29 photos

Emerald Garden Hotel

Jalan Kolonel Laut Yos Sudarso No.1, Medan Petisah, Medan, Indonesia, 20235 - See map
Free Wi-Fi
See map
Popular landmarks
Rumah Sakit Putri Hijau 290 m
Putri Hijau Hospital 300 m
Putri Hijau Driving Range 330 m
RSU Tembakau Deli 450 m
Rumah Sakit Umum Melati 620 m
Kolam Renang Deli 880 m
Deli Plaza 930 m
Taman Lingkaran Biru 1.15 km
Main Post Office 1.25 km
Bank Indonesia 1.33 km
Nearby landmarks
Center Point Mall 1.47 km
Tjong A Fie's Mansion 2.05 km
Shri Mariamman Temple 2.06 km
Rahmat International Wildlife Museum & Gallery 2.65 km
Gunung Timur Temple 2.72 km
Maha Vihara Maitreya Cemara Asri 3.1 km
Medan Grand Mosque 3.39 km
Maimun Palace 3.92 km
Marian Shrine of Annai Velangkanni 9.36 km
7.8

Very good

Location rating score

770 meters from city center

This property is in high demand!

7 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Daily housekeeping

Value for money7.9
Distance to city center0.5 km
Location rating7.8
Nearest airportKualanamu International Airport (KNO)
Distance to airport22.7 km

Rooms available at Emerald Garden Hotel

Executive Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Penthouse Suite
...
  • Room size: 212 m²/2282 ft²
  • 2 single beds and 1 king be...
Enter dates to see prices
Executive Junior Suite
...
  • City view
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Interconnecting Superior Double or Twin Rooms
...
  • Room size: 56 m²/603 ft²
  • Shower
  • 2 single beds and 1 king be...
Enter dates to see prices
Executive Suite
...
  • Non-smoking
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Superior Promo - Min. Stay 12 Night
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Double single use
...
    Enter dates to see prices
    Villa
    ...
      Enter dates to see prices

      What people love about Emerald Garden Hotel

      • 8.0
        Very good
        Cleanliness

        "Spacious, clean room and excellent hospitality."

        SEE

        |

        October 22, 2019

      • 10.0
        Exceptional
        Cleanliness

        "Spacious, Clean, very good hospitality ."

        Nanang

        |

        June 23, 2018

      • 10.0
        Exceptional
        Staff 

        "Friendly staffs, good location and clean"

        Christina

        |

        April 5, 2017

      Property ranking|Compared to 310 Medan properties
      See all rankings
      Room comfort score
      7.4/10
      Room size
      14 sqm.
      Service score
      7.8/10
      Cleanliness score
      7.8/10
      Better than
      93
      %
      of Medan properties
      Bigger than
      75
      %
      of Medan properties
      Better than
      74
      %
      of Medan properties
      Better than
      73
      %
      of Medan properties
      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

      Sign in now
      Overall rating:
      7.8
      Very good
      738 reviews
      Cleanliness
      7.9
      Facilities
      7.6
      Location
      7.8
      Read all reviews >
      What travelers say they love:
      Staff were friendly and helpful, just the mini lift.
      Maya from Malaysia
      Business traveler
      More about Emerald Garden Hotel

      More about Emerald Garden Hotel

      Away from the traffic of the city, this hotel boasts its newly renovated room within the heart of Medan. Choose from the wide variety of rooms available as all the 158 guestrooms feature modern conveniences for your utmost comfort. Ranging from Western to Chinese, Asian to local, guests will certainly be spoiled for choice with sumptuous favorites available here. Bringing total luxury, guests can indulge in the fully equipped fitness center, unwind in the spacious swimming pool, get pampered at the massage parlor and sauna, or get serious with a few games of tennis. Emerald Garden Hotel also has a catering service ready to suit your personalized needs, whether it’s a business meeting or private parties.

      Show less

      Most talked about facilities

      Breakfast
      20 mentions
      Housekeeping
      12 mentions
      Food & Dining
      8 mentions
      Internet
      5 mentions

      What they offer

      10.0
      Exceptional

      "The room was adequate for myself and 2 more friends."

      mishalina

      |

      March 11, 2020

      View all reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      Buffet

      Restaurants on site

      The Palace
      Cuisine:Chinese
      Menu:Buffet
      Meranti
      Cuisine:American, Indonesian
      Menu:Buffet, A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Emerald Garden Hotel from real guests

      Overall rating
      7.8
      Very good
      From 738 reviews
      8.0Cleanliness
      7.9Service
      7.9Value for money
      Agoda Reviews (532)Booking.com Reviews (206)
      Rating via Agoda7.8
      /
      10
      Cleanliness7.9
      Facilities7.6
      Location7.8
      Room comfort and quality7.4
      Service7.8
      Value for money7.9
      High score for Medan
      Rating
      9+ Exceptional (54)
      8-9 Excellent (35)
      7-8 Very Good (104)
      6-7 Good (48)
      <6 Below Expectation (61)
      Time of the year
      Mar - May (70)
      Jun - Aug (81)
      Sep - Nov (83)
      Dec - Feb (68)
      All guests (532)
      All room types
      All languages

      Show reviews that mention 

      Showing 302 verified guest comments
      12345
      10.0
      Exceptional
      herman from Indonesia
      Business traveler
      Superior
      Stayed 1 night in March 2015

      fully renovated hotel, friendly staff, good food”

      breakfast, convenience of lacation, staff service

      we really enjoyed our stay at emerald garden hotel. The hotel seems to be have just renovated.The purpose was for us to have some rest time. we were able to do that. The staff were extremely friendly. Our room was clean and comfortable. we were able to enjoy the buffet breakfast which has a great selection of food. Location is very strategic. i sure to come back again to stay here for my visit to medan to enjoyed the excellent service from this staff's hotel

      Reviewed March 09, 2015
      10.0
      Exceptional
      herman from Indonesia
      Business traveler
      Superior
      Stayed 1 night in May 2015

      Fantastic Service and Well Run”

      Comfortable, New Renovated , Recommended

      We spent the night at emerald garden hotel medan in a superior room. The room was large and king size bed was very comfortable. The hotel is fairly new renovated., so everthing looks fresh and shinny. The buffet breakfastoffers a wide selection and delicious choice. i wouldn't hesitate to recommend this hotelto others travellers. i thought that it offered great value for money

      Reviewed June 13, 2015
      9.7
      Exceptional
      MOHD from Malaysia
      Business traveler
      Executive Deluxe
      Stayed 2 nights in August 2012

      Nice secluded and quiet hotel.”

      Friendly staff and great facilities

      compared to my previous stay in a few other hotels in medan, this hotel is highly recommended if you want rest , relaxation, peace and quiet. my golf trip was very well organized by the hotel staff from transportation to dining. the hotel was also fully equipped with ports and entertainment facilities. i will definitely come back here if i have to travel to medan again.

      Reviewed November 23, 2012
      9.7
      Exceptional
      MOHD from Malaysia
      Business traveler
      Superior
      Stayed 3 nights in February 2013

      Nice secluded location in the busy town.”

      Good for privacy and quiet environment.

      The hotel location is slightly outskirt of the city is very convenient to travelers who want to get away from the busy traffic and enjoy some peace and quiet time. The lobby is never crowded as compared to other hotels in had stayed before in Medan. The hotel is fully equip with sporting and entertainments facilities. You don't have to go out on the busy road to have fun.

      Reviewed February 16, 2013
      10.0
      Exceptional
      MOHD from Malaysia
      Group
      Superior
      Stayed 2 nights in August 2012

      Great location away from the crowded city.”

      Entertainment facilities all under the same roof.

      Been to many hotels in Medan before. This hotel is the best in terms of non crowded lobby. Nice and quiet environment with great staff waiting to serve you like a VIP.

      Reviewed October 13, 2012
      8.0
      Excellent
      Yuan from Malaysia
      Solo traveler
      Superior
      Stayed 1 night in March 2019

      Worth the money”

      I have stayed in few hotels in Medan previously and this is one of the hotel that I would go back. Spacious room, wide variety of breakfast & value of money. However there is not much things to do within a 5min walking distance, might need to hire a transport to tour around the city.

      Reviewed April 03, 2019
      7.0
      Very good
      Weiqian from Singapore
      Business traveler
      Superior
      Stayed 3 nights in July 2011

      Comfortable hotel & good service”

      Table Tennis table in the gym

      reasonably priced hotel along the busiest/main road of medan. capital building is within walking distance to the hotel. two things which i don't really like is: 1. the swimming pool is open to the public. 2. no good local food nearby within walking distance (at least i didn't see any for the few days i stayed there). but given the price, it's worth staying there. the chinese restaurant ho pin court is disappointing as not sure if it's fully opened & the food on offer is limited (didn't eat there in the end).

      Reviewed July 17, 2011
      8.0
      Excellent
      Zulkifli from Malaysia
      Family with teens
      Superior
      Stayed 3 nights in January 2012

      Excellent hotel with friendly staff”

      Everything just nice

      This is my first time in Medan. The hotel facility and surrounding are just right for my family. The shopping and eaterers are are easy accessable within 5 km radius.

      Reviewed June 17, 2012
      6.7
      Good
      Hansen from Indonesia
      Couple
      Superior
      Stayed 1 night in August 2011

      Good Hotel, nice parking space”

      newly refurbished, everything is fresh and new

      as my experience in staying at emerald garden hotel, it is really a good tranquil hotel. especially like the newly and fresh refurbished room. the basement carpark is quite convenient beside the junks are all piled up in it.

      Reviewed September 07, 2011
      8.4
      Excellent
      SRI from Indonesia
      Family with young children
      Executive Deluxe
      Stayed 1 night in October 2018

      Not fair”

      Breakfast excellent Staff responsif Strategic location BUT............ i'm very very disappointed about the facilities. The executive deluxe room should be have fasilities bathup, shower and long sofa like image foto in agoda. But in fact, no those facilities in the room that i got. I ask the receptionist many time but i still didn't get does facilities room as i paid. In another hotel, i usually get upgrade room if my room not available. But in this hotel my room is down grade. For me this is fraud. I condemn this !!!

      Reviewed October 09, 2018
      9.7
      Exceptional
      MOHD from Malaysia
      Business traveler
      Stayed 2 nights in April 2013

      Pleasant hotel with many attractions”

      location, in house entertainment, shopping nearby

      Very pleasant stay in the heart of Medan.The hotel is nicely isolated away from the busy city traffic. The hotel is fully equipped with sports and gymnasium facilities. for night entertainment, there are pub, bars and karaoke rooms right inside the hotel itself.

      Reviewed May 13, 2013
      7.0
      Very good
      Suriharto from Indonesia
      Couple
      Executive Deluxe
      Stayed 2 nights in November 2013

      enough not great”

      warm staff

      This hotel is rather old, the location is mediocre, and the food is also just enough. I chose this hotel as it is near to my destination in Medan. The hotel is Ok for me, but not impressive.

      Reviewed February 07, 2014
      10.0
      Exceptional
      Fitri from Indonesia
      Solo traveler
      Superior
      Stayed 1 night in March 2015

      Hidden Gem”

      *Nice Interior,Room Comfort,Staff Friendliness

      It's through my friend's recommendation that i decided to stay at this hotel. It's located very near to train station, takes like 5min. The room was very nice, spacious and very comfortable. The staff were very friendly all around. Excellent stay with good foods and value for money. Do try out their chinese ala carte and dimsum at the palace restaurant, surprisingly good.

      Reviewed April 01, 2015
      9.0
      Exceptional
      esa from Malaysia
      Couple
      Executive Deluxe
      Stayed 1 night in January 2013

      great service and very good ambiance.”

      the food was good, the service was always with a smile and a thank you. very clean

      Our stay was in the hotel to attend a wedding reception; at the hotel. we were booked in for 1 nigh but wished it would be longer. the room was very comfortable and the staff was extremely helpful and accommodating.

      Reviewed January 23, 2013
      9.7
      Exceptional
      Rica from Indonesia
      Couple
      Superior
      Stayed 1 night in September 2011

      New comfortable cozy room”

      Totally nice !

      I love this hotel , they already do the new renovation for every single room , and I really love the room , beside that , no worry to stay here , u will get some meals at mini market in front of the hotel.Totally nice !

      Reviewed October 10, 2011
      5.7
      Patricia from Indonesia
      Group
      Superior
      Stayed 2 nights in January 2015

      4* is overrated”

      One thing good of this hotel is only breakfast

      For a 4* hotel, Emerald is overrated. we were check in around 3p.m. and the rooms were not ready yet. From 4 rooms, they can only provide us 2 rooms. They told us that the other 2 rooms are in the process, they asked us to wait. That's find with us. Therefore our group decided to go for sightseeing. At 7pm, one of the the front office staff called me and she told me that the rooms ready. That's good I said, we will take the keys when we're done. But unfortunately, when we're back to the hotel around 9pm the receptionist only give me 1 room and ask me to wait for the other room. That's really disappointed......!!! They insisted to give me a smoking room, which I definitely refuse. The way they run this hotel is just like run a hostel and not a 4* star hotel.

      Reviewed January 05, 2015
      6.0
      Syazwan from Malaysia
      Group
      Superior
      Stayed 1 night in December 2014

      “Relax on a wonderful Garden Resort””

      “Average!”

      I stayed in Emerald Garden Resort for five nights and enjoyed it very,very much. Was very relaxing and quiet, ideal for a well deserved rest after snorkeling tours. Clean, EXCELLENT service and a "WONDERFUL BREAKFAST" Walking distance from Shopping and my favorite restaurant in Thailand. "Bussaba Thai."

      Reviewed January 30, 2015
      5.7
      Richard from United States
      Solo traveler
      Superior
      Stayed 1 night in January 2011

      Not a 4star hotel”

      Pool and gym, excellent buffet breakfast.
      No hot water, noisy, bad wifi connection, kept my dry cleaning, rediculous cost for laundry

      Had to change rooms since 4th floor had no wifi connection. I stayed for two nights. Laundry service was American prices, dry cleaning too. Sent in a very expensive wool pants which were never returned after 3 days. There are much better accommodations in Medan for better price.

      Reviewed January 07, 2011
      7.6
      Very good
      micah from United States
      Family with young children
      Superior
      Stayed 4 nights in September 2019

      Decent stay”

      Good size rooms. Pool chairs had no cushions. And only allowed two pool towels per room. Restaurant was a little high priced. Not much around the hotel to see. Overall, I would stay again.

      Reviewed September 12, 2019
      6.0
      Saravanan from Malaysia
      Couple
      Superior
      Stayed 2 nights in November 2013

      Good hotel ”

      Good location, affordable and clean...

      Location was just outside the hustle and bustle of Medan, but clean rooms and affordable pricing made up for it... Will definitely return...

      Reviewed November 20, 2013
      12345
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss

      null