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About this property


Away from the traffic of the city, this hotel boasts its newly renovated room within the heart of Medan. Choose from the wide variety of rooms available as all the 158 guestrooms feature modern conveniences for your utmost comfort. Ranging from Western to Chinese, Asian to local, guests will certainly be spoiled for choice with sumptuous favorites available here. Bringing total luxury, guests can indulge in the fully equipped fitness center, unwind in the spacious swimming pool, get pampered at the massage parlor and sauna, or get serious with a few games of tennis. Emerald Garden Hotel also has a catering service ready to suit your personalized needs, whether it’s a business meeting or private parties.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Ticket service

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Swimming pool [kids]


  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • Indonesian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 23.2 km
Number of Floors: 7
Number of Restaurants: 2
Number of Rooms : 158
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1995
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
Very good

based on 182 reviews
  • Cleanliness 7.7
  • Facilities 7.7
  • Location 7.4
  • Room comfort and quality 7.4
  • Service 7.5
  • Value for money 7.5
  • Food and dining 6.9
Sort by

Hanafiah from Malaysia
Solo travelers
Stayed 1 night in September 2016
Very Satisfied During my Stay...
Very satisfied during my stay...everything was good..
Reviewed September 27, 2016

Hanafiah from Malaysia
Solo travelers
Stayed 1 night in September 2016
Pleasant Stay. Will return again.
Everything was fine from the check in, the room, its cleanliness, the breakfast etc. Will recommend to my friends.
Reviewed September 19, 2016

Afriadi from Indonesia
Business travelers
Stayed 1 night in August 2016
Nice and clean
The Hotel is well managed, good taste food, clean room. The only thing bother me was the "dangdut" music plays very loud near the lobby
Reviewed August 27, 2016

MARDIN from Indonesia
Business travelers
Executive Deluxe
Stayed 1 night in August 2016
Standar bisnis hotel
Good FO. Clean room. Standar breakfast
Reviewed August 19, 2016

Felix from Indonesia
Solo travelers
Stayed 2 nights in March 2016
nice hotel
nice hotel but old
Reviewed August 08, 2016

Muhammad from Malaysia
Solo travelers
Executive Deluxe
Stayed 2 nights in July 2016
Short stay
Quite hotel
Reviewed August 05, 2016

Charles from Malaysia
Stayed 6 nights in July 2016
Not bad
Quite good but unfortunately swimming pool not available during my 6 days stay, should have prior notice. F&b lack of choice, daily breakfast same, not really have a good service in f&b. Operator can't even take a small message, all transfer to relevant department, need guest repeat twice for their request.
Reviewed July 30, 2016

fairuz from Malaysia
Business travelers
Stayed 2 nights in July 2016
nice hotel
excellent service
Reviewed July 30, 2016

Schauer from Germany
Business travelers
Stayed 1 night in July 2016
Need Renovation
Slow wifi, provided only Smoking roomnd willing to change only under pressure, dirty bathroom, hairs in the bed, noisy AC, standard breakfast, surprisingly many foreigners...
Reviewed July 23, 2016

alex from Indonesia
Stayed 2 nights in July 2016
Nice located. Value for money.
Reviewed July 12, 2016


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