Emerald Garden Hotel
Emerald Garden Hotel
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"Staff were friendly and helpful, just the mini lift"

Maya

|

May 8, 2018

Superior - Guestroom Emerald Garden Hotel
Superior - Guestroom
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Lobby Emerald Garden Hotel
Lobby
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Lobby Emerald Garden Hotel
Lobby
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Ballroom Emerald Garden Hotel
Ballroom
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Very good
Location
7.7
See all 30 photos Emerald Garden Hotel
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Emerald Garden Hotel

Very good location
- 780 meters from city center
- What's nearby?
Very good
From 411 reviewsSee what guests said
7.7
/
10
Very good cleanliness
7.9
Recommended by 89% of guests
Value for money7.8
Distance to city center0.5 km
Location rating7.7
Nearest airportKuala Namu International Airport (KNO)
Distance to airport23.2 km
  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Daily housekeeping

Room choices
This property is in high demand!Last booked a few minutes ago
Executive Deluxe
Executive Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Superior
Superior
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Executive Junior Suite
Executive Junior Suite
...
  • City view
  • Non-smoking
  • 1 double bed
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Executive Suite
Executive Suite
...
  • Non-smoking
  • Shower and bathtub
  • 1 double bed
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Luxury Executive Room
Luxury Executive Room
...
  • Bathtub
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Single Deluxe Executive
Single Deluxe Executive
...
  • Bathtub
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Superior Single
Superior Single
...
  • Bathtub
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Double Deluxe
Double Deluxe
...
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    Junior Suite
    Junior Suite
    ...
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      Deluxe Single
      Deluxe Single
      ...
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        Have a question for Emerald Garden Hotel?

        What people love about the property

        • "Location is good."

          Jeffrey

          |

          December 13, 2016

        • "It was a good stay at Emerald."

          Jeffrey

          |

          December 13, 2016

        • "Nice and comfy hotel"

          Laksmita

          |

          November 23, 2016

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        More about Emerald Garden Hotel

        More about Emerald Garden Hotel

        "Good location, decent hotel"

        Ajay

        |

        January 16, 2017

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Friendly staffs, good location and clean"

        Christina R.

        |

        April 5, 2017

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (411)Booking.com Reviews (125)
        7.7
        /
        10
        Cleanliness7.9
        Facilities7.6
        Location7.7
        Room comfort and quality7.4
        Service7.7
        Value for money7.8
        Provided by verified guests of Agoda
        All languages
        All guests (411)
        All room types
        Showing 273 verified guest comments
        12345
        8.4
        Excellent
        TJOA from Indonesia
        Couple
        Executive Deluxe
        Stayed 1 night in October 2018
        I got a room that suit smoker most”
        room size just as money value, unfortunately my room bit smelly, suit smoker but not me, non-smoker one. other, just ok
        Reviewed October 20, 2018
        8.0
        Excellent
        JONG from Malaysia
        Business traveler
        Superior
        Stayed 2 nights in August 2018
        Event hotel”
        Good
        Reviewed October 18, 2018
        8.4
        Excellent
        SRI from Indonesia
        Family with young children
        Executive Deluxe
        Stayed 1 night in October 2018
        Not fair”
        Breakfast excellent Staff responsif Strategic location BUT............ i'm very very disappointed about the facilities. The executive deluxe room should be have fasilities bathup, shower and long sofa like image foto in agoda. But in fact, no those facilities in the room that i got. I ask the receptionist many time but i still didn't get does facilities room as i paid. In another hotel, i usually get upgrade room if my room not available. But in this hotel my room is down grade. For me this is fraud. I condemn this !!!
        Reviewed October 09, 2018
        10.0
        Exceptional
        Rudy from Indonesia
        Couple
        Superior
        Stayed 2 nights in September 2018
        ok”
        ok
        Reviewed October 07, 2018
        9.6
        Exceptional
        wan from Malaysia
        Family with teens
        Superior
        Stayed 3 nights in August 2018
        good food, comfortable room and their staff is friendly. ”
        it provides various type of food, the room is very nice and the staff is very kind
        Reviewed August 30, 2018
        7.6
        Very good
        Charles from Australia
        Couple
        Superior
        Stayed 6 nights in July 2018
        Good value for money”
        It's hard not to dislike this hotel, the staff try very hard and the rooms are quite nice but the location is disappointing as it's not really within walking distance of any shops of interest or places of interest.
        Reviewed August 07, 2018
        6.4
        Good
        natanail from Indonesia
        Solo traveler
        Superior
        Stayed 1 night in July 2018
        good”
        kamar luas..agak tua...not so bad
        Reviewed July 12, 2018
        8.0
        Excellent
        Samsuddin from Indonesia
        Business traveler
        Superior
        Stayed 1 night in June 2018
        Nyaman”
        Hotelnya lumayan luas n nyaman. Harganya murah pada saat booking karena dapat promo dari agoda. Value for manoey
        Reviewed July 04, 2018
        10.0
        Exceptional
        Nanang from Indonesia
        Business traveler
        Superior
        Stayed 1 night in June 2018
        Excellent Price to Performance Hotel”
        Spacious, Clean, very good hospitality ....
        Reviewed June 23, 2018
        6.0
        Mary from Singapore
        Business traveler
        Superior
        Stayed 3 nights in May 2018
        Above average”
        Disappointed with the very weak water supply for bathing as mentioned many-many times
        Reviewed June 14, 2018
        8.8
        Excellent
        Maya from Malaysia
        Business traveler
        Superior
        Stayed 2 nights in May 2018
        Excellent”
        staff were friendly and helpful, just the mini lift....maybe the hotel management need to have a bigger lift as it is not friendly at all for a wheelchair to go in and out
        Reviewed May 08, 2018
        4.8
        MUHAMAD from Malaysia
        Business traveler
        Superior
        Stayed 1 night in April 2018
        Never come here again”
        Everything was unsatisfactory except for the staff who are very nice. Facilities were very bad. water pressure was too slow. bed and pillow were uncomfortable. It located far from the city. Old hotel and facilities.
        Reviewed April 26, 2018
        6.0
        Mary from Singapore
        Group
        Superior
        Stayed 2 nights in May 2017
        No satisfaction of bathing need”
        Very weak water supply for bathing. We mentioned and re-applied within every trips, but still disappointed!
        Reviewed March 06, 2018
        8.0
        Excellent
        Oh from Indonesia
        Business traveler
        Superior
        Stayed 2 nights in January 2018
        ok”
        nice
        Reviewed February 07, 2018
        7.6
        Very good
        Franz from Indonesia
        Family with young children
        Superior
        Stayed 3 nights in February 2018
        Good hotel and recommended”
        Clean room, comfort, and the location is at the center of the city. Its recommended for the people who travelling for business and for gathering too
        Reviewed February 05, 2018
        8.4
        Excellent
        Samsuddin from Indonesia
        Business traveler
        Superior
        Stayed 1 night in January 2018
        good”
        Not too far from the central of the city. Value for money. Breakfast ok
        Reviewed February 01, 2018
        7.6
        Very good
        Rahman from Malaysia
        Solo traveler
        Superior
        Stayed 1 night in January 2018
        Cosy, efficient, friendly v”
        Slightly away from city center. But can always use Uber at reasonable rate.
        Reviewed January 17, 2018
        6.8
        Good
        Edwin from Malaysia
        Business traveler
        Superior
        Stayed 2 nights in January 2018
        nice hotel”
        nothing to complain, just that surrounding is very empty. decent hotel
        Reviewed January 15, 2018
        8.4
        Excellent
        lina from Indonesia
        Family with young children
        Superior
        Stayed 1 night in July 2017
        Excellent”
        very nice stay at here
        Reviewed December 12, 2017
        8.0
        Excellent
        WALUYO from Indonesia
        Solo traveler
        Superior
        Stayed 1 night in October 2017
        Ok”
        Ok
        Reviewed November 17, 2017
        12345
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