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About Emerald Garden Hotel


Away from the traffic of the city, this hotel boasts its newly renovated room within the heart of Medan. Choose from the wide variety of rooms available as all the 158 guestrooms feature modern conveniences for your utmost comfort. Ranging from Western to Chinese, Asian to local, guests will certainly be spoiled for choice with sumptuous favorites available here. Bringing total luxury, guests can indulge in the fully equipped fitness center, unwind in the spacious swimming pool, get pampered at the massage parlor and sauna, or get serious with a few games of tennis. Emerald Garden Hotel also has a catering service ready to suit your personalized needs, whether it’s a business meeting or private parties.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Ticket service

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Refrigerator
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Swimming pool [kids]


  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Indonesian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 23.2 km
Number of Floors: 7
Number of Restaurants: 2
Number of Rooms : 158
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1995
Year Hotel Last Renovated: 2014
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Verified traveler reviews

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Very good

based on 191 reviews
  • Cleanliness 7.7
  • Facilities 7.7
  • Location 7.4
  • Room comfort and quality 7.4
  • Service 7.5
  • Value for money 7.5
  • Food and dining 6.9
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