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Emerald Hotel Hanoi
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8.1 Excellent location
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8.1Location
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Very good
From 17 reviewsSee what guests said
7.8
  • Airport transfer

  • 1.4 kilometers to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

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Duplex Apartment
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  • 100 m²/1076 ft²
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Superior Double
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  • No view
  • 20 m²/215 ft²
  • 1 double bed
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Executive Double
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  • City view
  • 35 m²/377 ft²
  • 1 double bed
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Deluxe Twin
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  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Studio Apartment
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  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (17)
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Cleanliness8.0
Facilities7.8
Location8.1
Room comfort and quality7.1
Service8.6
Value for money8.2
Provided by verified guests of Agoda
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Showing 13 verified guest comments
12
2.8
Dan from Australia
Couple
Superior Double
Stayed 3 nights in December 2017
Don't waste your time and money at this hotel
This hotel got bad staff and doesn't respect their guess enough to inform the guess that the booked room is unavailable. I booked 3 nights at this hotel on Agoda. When i arrived to check in, I was told that the room was unavailable due to some maintenance or reconstruction issue and that no other room was unavailable. I had to go to another hotel but was still charged by Emerald Hotel for the 3 nights. The mood of the vacation was ruin. Lodeged a cancellation with Agoda and currently waiting for my refund.....
Reviewed January 04, 2018
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9.6
Jing from Malaysia
Group
Superior Double
Stayed 5 nights in December 2017
Friendly, pleasant, and comfortable
All the staff were super friendly and happy to help every time. The rooms are also clean and in good size. We stayed in double, twin and apartment rooms. The apartment room at the rear of the building was also super quiet, perfect for anyone prefers to have a quiet night in busy Hanoi. The breakfasts had a wide selection of food and were delicious! We had lots of great time in this hotel and highly recommended it.
Reviewed January 01, 2018
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8.8
Vasit from Thailand
Business traveler
Superior Double
Stayed 1 night in January 2017
Good for business trip. Will stay here again.
Rooms are. Location is good - not too far for old quarter and still accessible to the business locations that I needed to go to. The carpeting is a bit dated though (with a few visible cigarette burn holes.) That's my only complaint.
Reviewed January 19, 2017
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8.0
Welly from Malaysia
Business traveler
Superior Double
Stayed 1 night in September 2016
GOOD.
Value For Money.
Reviewed November 14, 2016
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10.0
Sakib from Spain
Business traveler
Executive Double
Stayed 2 nights in April 2016
Stayed at sister hotel
Super helpful and kind staff. Particularly one female member of staff who helped me get a SIM card.
Reviewed April 22, 2016
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3.0
Jed from Canada
Business traveler
Executive Double
Stayed 7 nights in January 2016
Dont bother staying here
Travel to Hanoi on business a lot. So many things in the room didnt work and came with endless excuse making about "why" but did little to deal with the problems.
Reviewed January 31, 2016
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8.3
Anne from Australia
Couple
Superior Double
Stayed 1 night in July 2014
Staff friendly and so helpful
Staff assistance to organise tours and drivers, English speaking at reception, cleanliness.
Comfortable.
Reviewed July 19, 2014
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6.7
Sean from Australia
Solo traveler
Superior Double
Stayed 1 night in October 2013
Comfortable
Clean rooms, fast check out, plenty of restaurants nearby
It was a nice place, close to shopping and all the tourist spots that Hanoi has to offer
Reviewed October 17, 2013
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5.3
Sean from Australia
Solo traveler
Superior Double
Stayed 1 night in October 2013
Comfortable
Centrally located, clean, reasonably close to restaurants
Located in a good area, plenty of cafe's and restaurants, near a lot of tourist sights
Reviewed October 16, 2013
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8.3
TATSUKI from Japan
Solo traveler
Superior Double
Stayed 1 night in September 2015
日本人向けなので、バスタブがあります。
綺麗、手頃な価格、場所がいい
3年前に駐在していた時に使っていたホテルです。いつもながら従業員は明るく対応してくれるので快適でした。今回、朝ごはんがバイキングスタイルになってて、当時とても美味しかったフォーが食べれなく、それだけが残念でした。
Reviewed September 24, 2015
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