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About this property

Description

Located in the historic Old Quarter, this elegant accommodation is an ideal base for visitors who want to experience the peace and tranquil side of Hanoi. Guests who stay at the Emerald Hotel Hanoi have easy access to many of Hanoi's attractions such as the Hoan Kiem lake, which is located just 15 minutes away on foot, many restaurants, business headquarters, and embassies. The 30 well-appointed rooms are spacious and come with a large balcony in each unit. Guests can choose to stay in one of the nine floors of the hotel and can expect in-room amenities such as plush bathrobes, a hair dryer, a mini bar, and an LCD television. For those who want to stay connected, the hotel is well connected with wireless Internet access throughout. The concierge service will make sure that all guests' needs are taken care of. When hungry, head to the Emerald Cafe for some delicious meals in a romantic setting. When it's time to leave, simply board the shuttle bus to the airport for a hassle-free trip back.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Rental car

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Access

  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • German
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 Km
Number of Restaurants: 1
Number of Rooms : 35
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2008
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Very good



based on 9 reviews
  • Cleanliness 7.6
  • Facilities 7.0
  • Location 7.1
  • Room comfort and quality 7.1
  • Service 8.0
  • Value for money 7.6
  • Food and dining 4.9
Sort by

Sakib from Spain
Business traveler
Executive Double
Stayed 2 nights in April 2016
Stayed at sister hotel
Super helpful and kind staff. Particularly one female member of staff who helped me get a SIM card.
Reviewed April 22, 2016

Jed from Canada
Business traveler
Executive Double
Stayed 7 nights in January 2016
Dont bother staying here
Travel to Hanoi on business a lot. So many things in the room didnt work and came with endless excuse making about "why" but did little to deal with the problems.
Reviewed January 31, 2016

Anne from Australia
Couple
Superior Double
Stayed one night in July 2014
Staff friendly and so helpful
Staff assistance to organise tours and drivers, English speaking at reception, cleanliness.
Comfortable.
Reviewed July 19, 2014

Sean from Australia
Solo traveler
Superior Double
Stayed one night in October 2013
Comfortable
Clean rooms, fast check out, plenty of restaurants nearby
It was a nice place, close to shopping and all the tourist spots that Hanoi has to offer
Reviewed October 17, 2013

Sean from Australia
Solo traveler
Superior Double
Stayed one night in October 2013
Comfortable
Centrally located, clean, reasonably close to restaurants
Located in a good area, plenty of cafe's and restaurants, near a lot of tourist sights
Reviewed October 16, 2013

TATSUKI from Japan
Solo traveler
Superior Double
Stayed one night in September 2015
日本人向けなので、バスタブがあります。
綺麗、手頃な価格、場所がいい
3年前に駐在していた時に使っていたホテルです。いつもながら従業員は明るく対応してくれるので快適でした。今回、朝ごはんがバイキングスタイルになってて、当時とても美味しかったフォーが食べれなく、それだけが残念でした。
Reviewed September 24, 2015

Keiko from Japan
Solo traveler
Superior Double
Stayed one night in August 2015
全体的に快適でした
部屋が広くて朝食も十分、受付の子がしっかりしている
部屋は広く快適でした。バスルームとベッドルームの窓の外はすぐご近所なので裸でウロウロはできません。カーテンはありますが隙間があるので不安です。朝食は値段のわりには十分です。歩いてすぐビンコムもあるので便利です。
Reviewed August 31, 2015

Kenzo from Japan
Group
Deluxe Twin
Stayed 4 nights in April 2014
旧市街地の真ん中で日本食も色々豊富。
兄弟でTwinで泊まったので料金的にはかなり安上がり。街中なので歩いて観光できる。スタッフは親切。
スタッフはかなり親切なのですが1人を除いて英語が余り通じない。 運動をかねてあっちこっち歩いて行動出来るので便利でした。
Reviewed May 14, 2014

Himchan from South Korea
Solo traveler
Superior Double
Stayed one night in April 2016
가격대비 만족
룸서비스 빼고 만족
Reviewed May 12, 2016



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