Emerald Resort and Casino
Emerald Resort and Casino
See all 6 photos
9.2
Exceptional

"Location and facilities were fantastic for young children."

Farhat

|

October 7, 2017

Double Deluxe Room Emerald Resort and Casino
Double Deluxe Room
See all 6 photos
Lobby Emerald Resort and Casino
Lobby
See all 6 photos
Lobby Emerald Resort and Casino
Lobby
See all 6 photos
Swimming pool [outdoor] Emerald Resort and Casino
Swimming pool [outdoor]
See all 6 photos
See map Emerald Resort and Casino
See map
Excellent
Location
8.1
See all 6 photos Emerald Resort and Casino
See all 6 photos
Removed from saved list
Very good
From 61 reviewsSee what guests said
7.7
/
10
Very good facilities
7.8
Value for money7.8
Location rating8.1
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Currency exchange

  • Daily housekeeping

Select your room
7.5
Very good
Room comfort & quality
Chalet Family Room
Chalet Family Room
...
  • Non-smoking
  • 2 bathrooms
  • 2 single beds and 1 double ...
Enter dates to see prices
2 Bedroom Chalet
2 Bedroom Chalet
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Family Room
Family Room
...
  • 2 bathrooms
  • Shower and bathtub
Enter dates to see prices
1 Bedroom Cottage
1 Bedroom Cottage
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 2 single beds or 1 super ki...
Enter dates to see prices
VIP Cottage
VIP Cottage
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
1 Bedroom Chalet
1 Bedroom Chalet
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Suite
Suite
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
2 Bedroom Cottage
2 Bedroom Cottage
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 4 single beds
Enter dates to see prices
Double Guest Room
Double Guest Room
...
  • Non-smoking
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Double Deluxe Room
Double Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Have a question for Emerald Resort and Casino?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Emerald Resort and Casino

More about Emerald Resort and Casino

An overview

Show less

What they offer

7.0
Very good

"Great stay with lots of activities for kids."

Rodney

|

January 1, 2016

Show less

Property's guest policies

Show less

Some helpful facts

Show less

Real reviews from real guests

Agoda Reviews (61)Booking.com Reviews (1163)
7.7
/
10
Cleanliness7.3
Facilities7.8
Location8.1
Room comfort and quality7.5
Service7.7
Value for money7.8
Provided by verified guests of Agoda
All guests (61)
All room types
Showing 23 verified guest comments
12
4.4
Roushal from South Africa
Solo traveler
1 Bedroom Chalet
Stayed 2 nights in September 2018
Acceptable”
bath uncomfortable and leaks water always sink in bathroom collapses toilet tiny
Reviewed September 17, 2018
4.8
RYLAND from South Africa
Couple
1 Bedroom Chalet
Stayed 1 night in August 2018
overnight stay”
not happy
Reviewed August 14, 2018
8.0
Excellent
Rev. from South Africa
Couple
Stayed 1 night in July 2018
Value for money”
Comfortable but ageing furniture. Clean and practical set up. VERY friendly and courteous staff everywhere we went. Parking bay allocated to our chalet was used by someone else and there was no other parking available near chalet. Had to walk over 100 meters from spare parking outside reception to chalet as a result. Not fault of the resort - but a nuisance anyway.
Reviewed July 11, 2018
7.6
Very good
Roelf from South Africa
Business traveler
1 Bedroom Chalet
Stayed 1 night in May 2018
Chalets need attention of maintenance manager.”
The chalet was clean and well equipped with the basics but it needed attention: Both bed lamps were non-functional (one broken, the other way to dim to read by). The bathroom needs a lot of paint.
Reviewed June 04, 2018
3.2
Stephen from South Africa
Couple
Double Deluxe Room
Stayed 2 nights in April 2018
Below par. Wardrobe doors not fitted properly, washbasin plug not working, bathroom door not locking”
Did not collect the breakfast order, phone not working.
Reviewed April 10, 2018
8.0
Excellent
Lesego from South Africa
Group
2 Bedroom Chalet
Stayed 1 night in March 2018
One night stay in the 2bed chalet with friends ”
Great location and service however the chalets are dated and require some refurbishment.
Reviewed March 26, 2018
6.8
Good
Ashwin from South Africa
Couple
2 Bedroom Chalet
Stayed 2 nights in March 2018
Good”
THE CHALETS NEED UPGRADING .ESPECIALLY THE BATHROOMS .ITS SMALL AND NOT MODERN
Reviewed March 08, 2018
6.4
Good
Vinay from South Africa
Family with young children
1 Bedroom Chalet
Stayed 2 nights in February 2018
Upgrade your Chalets”
a very well established resort with great facilities, although be prepared to get served with some badly worn down chalets....still waiting for the manager to call me 2 days after i left.
Reviewed March 01, 2018
8.8
Excellent
Dinesh from South Africa
Couple
1 Bedroom Chalet
Stayed 3 nights in January 2018
Excellent”
Beautiful and relaxing place, Will definately book again, Everything in the River Resort was perfect, The tuck shop is quite pricy, Make sure you take your self catering groceries with you, or u can get your essentials from the the Mall, or Spar close by, Not much takeawys places at the Casino, I think Chicken Licken or KFC will be good, Other then that beautiful place to go and relax.
Reviewed January 30, 2018
4.8
sangeeta from South Africa
Family with young children
1 Bedroom Chalet
Stayed 1 night in January 2018
Acceptable”
1. They require a deposit that is more than the nightly rate. Not sure why as they don't leave the tv remote or air con remote in the room. It must be requested at reception 2. Check in is a long process as they only have one staff member dealing with everything. Waits around 30- 40 min 3. The bathrooms are bad. Broken taps, mould and peeling paint. They require an upgrade urgently. 4. The whole room reeked of smoke even though it was non smoking 5. I suppose you get what you pay for but I won't go back.
Reviewed January 16, 2018
5.6
Yasmin from South Africa
Group
1 Bedroom Chalet
Stayed 1 night in January 2018
Above average”
The water park Aquadome was filthy and disgusting. Kids got sick after swimming there an it was not that busy. The chalets were decent. If it wasn't for the chalets the trip would have been awful.
Reviewed January 09, 2018
6.8
Good
Anil from South Africa
Family with young children
Double Deluxe Room
Stayed 2 nights in January 2018
Pleasant rooms but service not great ”
Pleasant stay, but service not up to Mark, we were 2 adults and 1 child, only 1 bath and 2 hand towels left in room on both days. Went for breakfast at 9.45, yogurt was finished, baked beans was empty, juices were empty, had to make requests for same, when booking made special request for 1 vegetarian breakfast only hot dish was baked beans and potatoes, which was also empty. Coffee dispenser was not working. Waiters were unfriendly and dirty dishes were not removed from tables. Shower was not working, had to get someone to fix it.
Reviewed January 07, 2018
6.4
Good
Lenthiss from South Africa
Family with young children
2 Bedroom Chalet
Stayed 1 night in December 2017
Good”
Nice family resort
Reviewed January 03, 2018
9.2
Exceptional
Shivani from South Africa
Family with young children
Stayed 1 night in December 2017
Bush lodges”
it was a great stay, However the games are too pricey
Reviewed December 24, 2017
6.8
Good
Themba from South Africa
Group
1 Bedroom Chalet
Stayed 1 night in November 2017
Other costs”
as per booking procedure, nothing was discussed with the refundable cost prior check in, and for someone who did not budget or save such cost it will be a chaos as you wont stay unless the R350 is paid or its your loss (you forfeit your stay)
Reviewed November 15, 2017
9.2
Exceptional
Farhat from South Africa
Family with young children
1 Bedroom Chalet
Stayed 2 nights in October 2017
Good fun for kids”
Location and facilities were fantastic for young children. Chalet is out dated especially the bathroom which is in desperate need of revamp. Very difficult without a shower and only a bathtub.
Reviewed October 07, 2017
4.4
Leonard from South Africa
Couple
Stayed 6 nights in September 2017
Unprofessional”
Firstly on arrival, i was informed that my payment has not been made by Agoda, even after I showed that the payment has been made to Agoda.... I had to settle the bill again. The furniture in the unit is extremely dirty. The fridge was "freezing" everything inside....even when set to minimum. The staff were doing in-house inventory during my stay & even went through our cupboards....while not being present. We constantly had a "No-supply" of clean towels. I was very disappointed this time around and doubt if I will ever stay here again.
Reviewed October 03, 2017
8.8
Excellent
Audrey from South Africa
Family with young children
2 Bedroom Chalet
Stayed 2 nights in March 2016
A great gate away place”
We had a great Easter break and the resort is very relaxing. The kids loved the aquadome. The only problem is that the spa facilities are a bit old there is need for a revamp.
Reviewed March 29, 2016
9.0
Exceptional
maria from South Africa
Group
2 Bedroom Chalet
Stayed 2 nights in March 2016
Emerald resort management look at clients comments”
room service,entertainment and the environment
Relaxing but de resort needs to give visitors an options on wether to book the resort where you can make noise or no noise area,because we are from different background so other nations luv to make noise and dance when you are enjoying but other nations luv quiet place to enjoy themselves.my opinion is if pay you must have the choice on how you are enjoying yourself.Emerald must try to look at these and its been years these complain being raised!!emerald management must look at the comments of visitors and try to listen or make changes
Reviewed March 28, 2016
6.7
Good
BILALL from South Africa
Couple
1 Bedroom Chalet
Stayed 1 night in February 2016
could be better”
aquadome, bowling, animal park
Its wasn't the best of stays but it was relaxing.
Reviewed February 18, 2016
12
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Emerald Resort and Casino
|Very good 7.7
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Excellent location