As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof. The property may reject the booking or request that a second room be booked upon failure to do so.
The resort is now providing Cluster with Private Pool with surcharge which will be arranged if guest require and subject to hotel availability (applicable for Superior Room and Deluxe Room only). Please take note in your special request if you want to stay in those clusters and the supplement will be collected at the resort upon check-in.
Pets are strictly not allowed at the property.
Child 0 - 5 years old stays for free if using existing bed. Extra bed is a cot and is subject to availability.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
Check-in or check-out outside the mentioned hours may be subject to an additional charge.
When booking more than 5 rooms, different policies and additional supplements may apply.