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About this property

Description

Connected to the heart of the commercial district and situated on Dubai’s prominent Sheikh Zayed Road, this 4-star luxury hotel has everything guests are looking for. The location and the building itself offers guests spectacular views of the city and Arabian Sea. Guests can easily access Dubai International Financial Center, are a 15-minute drive to Dubai International Airport, and are within walking distance to DIFC Metro Station. This 47-story Emirates Grand Hotel is well appointed in a contemporary Middle Eastern style. The exclusive rooms are fully furnished and available with Wi-Fi Internet access. The hotel also offers a gym, tennis court, rooftop pool with a magnificent view of the city, the Emirates Grand Spa, and the all-day dining option at the world-class restaurant. Emirates Grand Hotel is surely a one-stop destination for quality hotel accommodations.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Arabic
  • French
  • Indonesian
  • Russian
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Policies

Wi-Fi is available for 2 devices per room per stay.

Alcohol is not served in this hotel.

The hotel can arrange an airport transfer service (additional fees apply). Guests are requested to provide the flight details to the property in advance.

As per UAE law, guests are required to present a valid ID or a valid passport upon check-in.

A tourism tax will be charged directly at the property.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 200 AED
Breakfast Charge (when not included in room rate): 75 AED
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 7. Km
Internet Usage Fee: 30 AED
Non-Smoking Rooms / Floors: Yes
Number of Floors: 47
Number of Restaurants: 4
Number of Rooms : 430
Room Voltage: 230
Time to Airport (Minutes): 15
Year Hotel Built: 2010
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Verified traveler reviews

Filter by traveler type
Very good



based on 384 reviews
  • Cleanliness 7.7
  • Facilities 7.1
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.1
  • Value for money 7.2
  • Food/Dining 6.7
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JAMES from Malaysia
Business travelers
Premier Suite
Stayed 7 nights in September 2016
Overall total out.Never back to stay.
Take 1 1/2 hour for check in,ready very bad service.Never back to stay.
Reviewed September 24, 2016

KAVIT from India
Couples
Deluxe Room
Stayed 5 nights in September 2016
Great location and value for money
Located in the heart of sheikh Zayed road . Lots of places to eat around the hotel and a stones throw away from the metro. Good for family as well as business travel
Reviewed September 13, 2016

Blaine from United Kingdom
Business travelers
Deluxe Room
Stayed 4 nights in September 2016
Nothing Grand About This Hotel
I stayed in the Deluxe Room. The carpets and sofa were badly stained and were very worn and tired. The water pressure in the shower was very low, and the water temperature was always hot...despite turning the tap to cold. (Not ideal in the middle of summer!) There are only 4 lifts servicing the hotel, which means you can wait 5 to 10 minutes for a lift. (I used the stairs on 2 occasions, and I was on the 13th floor!) The breakfast is over-rated and overpriced. The only good thing about the hotel was the gym...which is very well equipped for a hotel. Plenty other hotels to stay in Dubai...give this one a miss!
Reviewed September 12, 2016

MANSOUR from Kuwait
Couples
Deluxe Room
Stayed 4 nights in August 2016
o
1- Bad smell in the room 2- There was no cold water for shower, I've never seen such hotel that doesn't have cold water system!!. 3- Parking Valet service was Awful - need to wait more than 20 minutes to get the car 4- The towels, Shampoo, shower gel are too cheap 5- check out more than 10 minutes !! 6- I have wait for more than 30 minutes to bring my luggeges
Reviewed August 27, 2016

Guruh from Indonesia
Couples
Deluxe Room
Stayed 1 night in August 2016
Excellent hotel with big size & complete facilities in the room
Amaze on the big size room
Reviewed August 14, 2016

ABDULHAKIM from Saudi Arabia
Families with older children
Deluxe Room
Stayed 8 nights in July 2016
The best about this hotels is location.
The ideal location in modern Dubai for family and group travelers
Reviewed August 11, 2016

Tabrez from Kenya
Solo travelers
Deluxe Room
Stayed 9 nights in July 2016
Very comfortable stay, but few things need ironing out.
I thought the staff were very helpful, especially David at the concierge who went out of his way to ensure customer satisfaction was maintained at an all time high. Room was excellent, except there was a smell in the washroom given off from the bath curtain. They need to be cleaned properly. The gym was average at best. Decent machines but the weights were largely found missing. At the hairdressers and spa the people answering the phone had issues answering questions in english which was unfortunate, but not that big a problem because we all have different accents and I as well have issues understanding other english speakers. Having gone there in person, it was easier to communicate, but it would be better if I can get all the information I need over the phone. Overall, a very comfortable stay and would definitely recommend.
Reviewed August 01, 2016

Pik from Australia
Solo travelers
Deluxe Room
Stayed 3 nights in July 2016
Location
It's a great apartment. The checkin/out process takes longer than other hotel. You have to make up your mind which floor you wanna go before you get into the elevator, its abit unusual but think about security and you will be fine with it! Lots of eateries near by. And if you have AED300 cash with you for deposit will solve all the credit card issue like most of the other review had said. (It's like all other hotels around the world, they like to take credit card imprint of freeze an amount on your card as a secure deposit just in case you have any charges during your stay, although the your accomodation already paid for by travel agent, it's a normal practice, I can't see why so many people complaint about it)
Reviewed July 25, 2016

Ameen from Saudi Arabia
Groups
Premier Suite
Stayed 1 night in April 2016
Front Desk was so busy and not enough staff
In general it was good stay
Reviewed July 25, 2016

Mohamed from Singapore
Couples
Deluxe Room
Stayed 4 nights in July 2016
Good stay
Apart from extremely slow elevators, stay was pleasant. Great staff. Lori from Guest Relations was attentive.
Reviewed July 23, 2016



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