Emirates Grand Hotel
Free Wi-Fi
2018

Emirates Grand Hotel

Sheikh Zayed Road, World Trade Centre DIFC, Dubai, United Arab Emirates
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Deluxe Room - Bed Emirates Grand Hotel
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    Lobby Emirates Grand Hotel
    Lobby Emirates Grand Hotel
    Swimming pool [outdoor] Emirates Grand Hotel
    Deluxe Room - Bed Emirates Grand Hotel
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    Exterior view Emirates Grand Hotel

    Emirates Grand Hotel Reviews

    7.8
    Very good
    /10
    (1075 reviews)See what guests said
    9.6
    Exceptional

    "I believe, overall stay was quite wonderful."

    SALMAN

    -

    November 17, 2018

    7.8
    Very good cleanliness
    Recommended by 81% of guests

    Things you’ll love about Emirates Grand Hotel

    Things you'll love

    • 170 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location
    Popular
    Nearby
  • Burj Khalifa1.38 km
  • The Dubai Mall1.39 km
  • Dubai Fountains1.58 km
  • Wild Wadi Waterpark11.64 km
  • Mall of the Emirates12.63 km
  • Dolphin Bay17.37 km
  • Aquaventure Water Park17.92 km
  • Dubai Marina Walk18.94 km
  • IBN Battuta Mall24.07 km
  • Gurunanak Darbar Sikh Temple26.01 km
  • This property is in high demand!

    Booked 12 times since yesterday | 7 travelers are looking at this property right now

    Value for money7.6
    Distance to city center1. Km
    Location rating8.8
    Nearest airportDubai International Airport (DXB)
    Distance to airport10.5 km

    Rooms available at Emirates Grand Hotel

    7.5
    Very good
    Room comfort & quality
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 king bed & 1 king bed o...
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    Premier Suite
    Premier Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed & 2 single beds...
    Enter dates to see prices
    1 Bedroom King Suite
    1 Bedroom King Suite
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    One Bedroom Suite with Breakfast (Private Sale)
    One Bedroom Suite with Breakfast (Private Sale)
    ...
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      One Bedroom Suite with Breakfast (Promo)(Private Sale)
      One Bedroom Suite with Breakfast (Promo)(Private Sale)
      ...
        Enter dates to see prices
        One Bedroom Suite (Promo)(Private Sale)
        One Bedroom Suite (Promo)(Private Sale)
        ...
          Enter dates to see prices
          One Bedroom Suite (Private Sale)
          One Bedroom Suite (Private Sale)
          ...
            Enter dates to see prices
            Premier One Bedroom Suite
            Premier One Bedroom Suite
            ...
            • Separate shower/bathtub
            Enter dates to see prices
            Two Bedroom Suite
            Two Bedroom Suite
            ...
            • Separate shower/bathtub
            Enter dates to see prices

            What people love about Emirates Grand Hotel

            • 8.8
              Excellent

              "Hotel was good."

              rahul

              |

              December 30, 2018

            • 10.0
              Exceptional

              "This Is a great place to stay when visitng dubai."

              John C.

              |

              August 6, 2018

            • 10.0
              Exceptional

              "Great hotel!"

              Duaa

              |

              July 28, 2018

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            More about Emirates Grand Hotel

            More about Emirates Grand Hotel

            9.2
            Exceptional

            "Excellent location, staff & fasciitis."

            SALAH

            |

            November 21, 2018

            An overview

            Show less

            What they offer

            8.4
            Excellent

            "I would like to mention Kristin from reception who was extre..."

            Abdul

            |

            December 14, 2018

            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Arabic cuisine
            Arabic cuisine
            Nine7One
            2.9 km Arabic, Asian, Gluten Free
            Al Khayma at Dubai Marine Beach Resort
            3.1 km Arabic, Halal, Lebanese
            The Market Place
            4.1 km Arabic, Asian, Halal
            American cuisine
            American cuisine
            Original Wings & Rings Dubai - Home of Buffalo Wings
            140 m American, Bar, Pub
            Applebee's
            180 m American
            Double Decker
            680 m American, Bar, British
            Mediterranean cuisine
            Mediterranean cuisine
            The Kana Cafe
            2.4 km Mediterranean
            Level Seven
            3.7 km Mediterranean
            Baku Caspian restaurant and cafe
            4.5 km Mediterranean

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

            Show less

            Some helpful facts

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            Reviews of Emirates Grand Hotel from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (1075)Booking.com Reviews (6388)
            7.8
            /
            10
            Cleanliness7.8
            Facilities7.5
            Location8.8
            Room comfort and quality7.5
            Service7.5
            Value for money7.6
            All languages
            All guests (1075)
            All room types

            Show reviews that mention 

            Showing 682 verified guest comments
            12345
            9.2
            Exceptional
            Mohamed from Maldives
            Business traveler
            1 Bedroom King Suite
            Stayed 8 nights in April 2019

            Good Hotel , Careless staffs ”

            The Hotel and Location is good for business travellers located stregetically in the new Dubai . The rooms sizes are quite good compares other Hotels nearby. Cons.. No towels were placed in room after room service and even at the first day of check-inn in the room and had to call twice to get it. After check out and after we went to airport we found our the reception staff did not refund our deposit balance. Good our flight was little bit late and the hotel was not far from airport. Had to spent another 100DHS to go back and get back the refund. And the reception staff did not want to take any responsibility for this.

            Reviewed May 05, 2019
            8.0
            Excellent
            Korin from Singapore
            Business traveler
            Deluxe Room
            Stayed 6 nights in February 2019

            Easy to travel around”

            Hotel is only about 100m from train station. Not too congested. Easy to get around. Nice Japanese restaurant nearby. Convenience stores around. Clean and spacious room. Friendly staff. Breakfast was alright, but about the same spread everyday.

            Reviewed April 30, 2019
            5.2
            Majeed from United Arab Emirates
            Couple
            Deluxe Room
            Stayed 1 night in May 2019

            No towels, lights don’t switch off ”

            There was no towels, we had to request multiple times until finally we got face and shower towels At night it wasn’t possible to switch off the lights, even after we called the maintenance they came and switched off the main breakers but yet, still the light was on, horrible to sleep after a long day of traveling

            Reviewed May 11, 2019
            2.8
            Ali from United Arab Emirates
            Couple
            Deluxe Room
            Stayed 1 night in April 2019

            Absolute garbage hotel and service. AVOID!”

            We stayed on the 41st floor. Little did we know they had a party on the restaurant on the 43rd floor right above us and it was so loud we couldn't sleep well. Add to that the air conditioning system was broken, so multiple visits by technicians did nothing to change or fix the a/c except for a disgusting wet floor full of dirt in the bathroom, from the technician's attempts at fiddling with some leakage. So, in short, music all night, sweating all night, and nobody cared! Please, for the same price you can get MUCH better service. Afterall, hotels aren't about looks, it's really about the service and care. And this lot had a big fat zero in all areas!

            Reviewed April 27, 2019
            10.0
            Exceptional
            SIMONA from Romania
            Couple
            Deluxe Room
            Stayed 3 nights in May 2019

            Very good”

            Good location, clean, very good

            Reviewed May 13, 2019
            10.0
            Exceptional
            SIMONA from Romania
            Couple
            Deluxe Room
            Stayed 3 nights in May 2019

            Very beautiful”

            Very beautiful

            Reviewed May 10, 2019
            10.0
            Exceptional
            Abdelhadi from United Kingdom
            Business traveler
            1 Bedroom King Suite
            Stayed 1 night in February 2019

            Excellent Dubai Hotel”

            Location: fantastic. Metro within 2 minutes. Taxis available 24/7 Facilities: Spotles. Good for families as no nightclub or hang around ladies. Staff: very warm and welcoming with a smile that does not leave their lips: Rooms; Modern and cosey. Balanced furniture and decoration. Internet: fast and available in all areas of the hotel. Food: had breakfast only. The staff were amazing . Good variety of food. Nice view from the 43 floor. Value for money: this hotel at whatever price will give you all what you need copated to 5 Starz hotel: Parking: Valet boys are very quick and cooperative. Bell boys: polite and reactive. Negative side:Lobby small and need a bit of more space especially when the hotel is busy

            Reviewed February 16, 2019
            9.2
            Exceptional
            Natalie from United Kingdom
            Couple
            Deluxe Room
            Stayed 9 nights in November 2018

            Not bad”

            The hotel is a little dated but we got upgraded to a room with a kitchenette upon check in which was nice. The kitchenette came equipped with knives, chopping boards, pans, plates etc. They washed the plates every service which was handy since there was no washing liquid. The water was luke warm for the first few days but a call to Maintenance had the issue resolved promptly. The rooftop shisha lounge was our favourite spot. Service was on point and the shisha was great. We were met daily with a smile and the guys went out of their way to reserve tents for us. No complaints at all. We got massages twice in the spa - a little inconsistent though - My first massage was by a Kenyan lady who was really strong and ensured all my aches and pains were dealt with. My husband on the other hand had a Moroccan lady and said her nails cut him a few times. Gym was excellent with everything you need. Free daily shuttle to POI which is great. Overall a decent place!

            Reviewed November 29, 2018
            7.2
            Very good
            WAN from Malaysia
            Business traveler
            One Bedroom Apartment
            Stayed 4 nights in April 2019

            Big blunder ”

            Agoda make a big blunder on my booking . It clearly stated Emirate grand hotel . When check in the reception told me is Emirate grand hotel apartment !! I had stayed in both place n I always prefer Emirate Grand Hotel. Hence, I felt I was short change by agoda !!! This apartment is old n room is small . Furthermore the reception name Annabel is worse ever customer service . Put a long face n never smile . Thinking of never to use agoda anymore .

            Reviewed April 11, 2019
            8.8
            Excellent
            Veronica from Singapore
            Couple
            Deluxe Room
            Stayed 4 nights in March 2019

            Great”

            We got an upgrade to a suite for 4 nights. Staff was really nice and friendly except for one Filipina lady who just brushed us off saying "Room is still not ready, come back later!" As we were tired from an 8 hour flight we waited at the lobby as it was about 12pm, we went to a different receptionist this time and she gave us an upgrade although we only wanted to check the time of when our room is estimated to be ready. We didn't get her name nor get to see her at our check out but she was really kind and we want to say thank you. :)

            Reviewed April 04, 2019
            8.0
            Excellent
            A from United Arab Emirates
            Couple
            Deluxe Room
            Stayed 5 nights in March 2019

            Recommended ”

            after arriving late , we were given a room not as mentioned in reservation !!!!!! but next day and very special thanks to the Reception supervisor Alexandra, who was very helpful, kind and managed to upgrade us to a better room despite high hotel occupancy.

            Reviewed March 20, 2019
            10.0
            Exceptional
            Ana from Sweden
            Business traveler
            Deluxe Room
            Stayed 5 nights in July 2018

            Great hotel in great location”

            I had a pleasant stay in this hotel. It's clean, well maintained, not luxury to the extremes, still very pleasant. Rooms are spacious, washrooms are spotless and the personal is very welcoming. Very important is the location I think, which is close to the financial center and DIFC, right on Sheikh Zaed road, with access to all one may need on a business travel. Would I come back to this hotel? - definitely.

            Reviewed March 11, 2019
            9.2
            Exceptional
            Tonyah
            Solo traveler
            Deluxe Room
            Stayed 6 nights in September 2018

            Amazing Room Size!”

            Hotel room far surpassed my expectations! HUGE in size and absolutely immaculate in cleanliness! Stayed a week and seriously could not get over how large the room was and with such an amazing view! A very nice (and very welcome) addition was the washer/dryer in the room! Only negative aspects of my room included: location at the end of the hallway where housekeeping staged their daily (noisy) activities (i.e.: carts, laundry, supplies, etc.), resulting in general housekeeping activities, beginning very early in the morning on a daily basis, waking me each morning far earlier than anticipated and impacting the overall ambience of the room. Quite a disappointment. Another downside to my room was that the auxiliary door lock was broken so that the only remaining functioning lock was the one that housekeeping had a key to which did not provide me with full peace of mind. As a matter of personal security, the auxiliary door lock should have been repaired prior to my arrival.

            Reviewed February 28, 2019
            9.2
            Exceptional
            Ee from Malaysia
            Business traveler
            Deluxe Room
            Stayed 7 nights in February 2019

            Superb location, with cosy room ”

            The hotel is just 200m away from metro station, there are 2 supermarket and a pharmacy and a Starbucks within 500m. The room is cosy and clean, everything looks new and in good order. The concierge and lobby staff are friendly and helpful. The morning breakfast chef who cook the guests their egg are attentive and fast. Cons for this hotel is the lift system, the assigned lift system is not working so well, it make you waited to get into the lift which sometime is fully occupied.

            Reviewed February 23, 2019
            9.6
            Exceptional
            Marko from United Arab Emirates
            Business traveler
            Deluxe Room
            Stayed 1 night in September 2018

            Highly recommended ”

            Good hotel, spacious rooms and cleanliness is very good. Staff friendly and helpful, reception girl Nesta steps up with great customer service. Generally highly recommended for stay and excellent location. Bad things: slow service on check in and very late check in time (3pm). Pool very windy.

            Reviewed September 26, 2018
            9.6
            Exceptional
            Renuga from Singapore
            Couple
            Deluxe Room
            Stayed 8 nights in August 2018

            great vacation”

            we are delighted with our 8 days stay with them. it was walking distant to Financial centre metro station and there are a lot of food option beside the hotel for lunch, dinner or even supper. Would definitely book the same hotel when we are back at Dubai for sure. Thank you.

            Reviewed August 21, 2018
            8.8
            Excellent
            Christopher from United States
            Solo traveler
            1 Bedroom King Suite
            Stayed 2 nights in June 2018

            Very Pleasant Two-night Stay”

            I enjoyed my experience at Emirates Grand Hotel. The staff were friendly from the get go and always made an effort to help. The front desk staff were very helpful and quick. I stayed in the one-bedroom king and it was great. It had a decent little kitchenette, nice living area with a built-in desk and a big cozy bed. Though the bedroom was a bit of a tight squeeze with the big bed, it was still nice. I read a lot of complaints about carpet before I booked, but I didn't notice anything off about them. In fact, the room was perfectly cleaned. I got some good use out of the kitchenette as I brought some supplies to prepare a few meals. The equipment provided was satisfactory indeed. As far as facilities go, I thought the pool was very small and overrun with children, but what can you do. It was Eid. I was disappointed that the steam room wasn't working and the sauna wasn't very hot. They had a special tent set up out back for the start of the World Cup games. It was decent.

            Reviewed July 06, 2018
            3.6
            Reshma
            Family with teens
            Deluxe Room
            Stayed 3 nights in March 2019

            Excellent Location but disappointing staff”

            Location of the Hotel was Excellent it was very close to Metro Station. I had booked the room seeing it had bath tub facility but we were unable to use the bath tub as the tap was not working. We complained to Hotel Staff very first day, they said they will get the same repaired. All three days we complained that issue still exists but issue was not solved till the very last day. So I actually couldnt enjoy my stay at the Hotel.

            Reviewed April 30, 2019
            7.6
            Very good
            BAHAA from Egypt
            Solo traveler
            Deluxe Room
            Stayed 1 night in January 2019

            When i came in the room I didn’t find the towels for shower , ”

            They took from me 300 AED for insurance , even i don’t know for what , they said if you have any thing from the bar , and actually I didn’t find any thing at the bar or in the fredge and i asked them I didn’t find anything in the bar , for this money for want , and when I checked out they gave it to me , but this is the first time i see that.

            Reviewed January 28, 2019
            9.6
            Exceptional
            Fatima from Netherlands
            Solo traveler
            Deluxe Room
            Stayed 14 nights in January 2019

            Nice hotel”

            I stayed for 14 days in the hotel. It was not my first time to be there. Location is top! Staff is nice. Room was very big and clean. My bed wasn't that comfortable, when I reported that at the reception they offered me directly a new room. That was so friendly. Good job! We had a great stay. I really recommend this hotel. Next time I will stay there again.

            Reviewed January 27, 2019
            12345
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            Emirates Grand Hotel
            |Very good 7.8
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            • Excellent location
            • Burj Khalifa
            • Financial Center Metro Station is within 0.17 km